M-Safe Registration

&
FAQ-(Frequently Asked Questions)
Please download and install m-Safe application in your
mobile phone. The link is shared below.
https://m-
safe.vodafone.in:8443/VodafoneKrccClientIntegration/pages/download/downloads.html
 For VIL Employees..

After you have downloaded and installed the Msafe App in your
Mobile, please go to Msafe App and click the Icon, you will find the
Page in the right. Here you will find 2 options, LOGIN and NEW
USER.> Go to NEW USER

* To register an off role user , an on role user will have to

register his mobile number first. Refer Slide 13
Once you entered NEW user you will find the screen in
the middle, please enter your mobile number and
selectcircle from drop down, and select VIL
Employee and then click Go.
An OTP will be sent to your mobile and right side screen
will appear, here insert the OTP and click Go.
Once you click Go, the these
screen will appear where you have
to set a PIN and security question.

*keep the security question which

you can easily remember if
required to be used later.

*Need to click notification icon &

read instruction before setting
password. Sequential numbers
are not accepted as password
Now that your m-Safe is created, please login with
your credential ,i.e mobile number and PIN and
complete your KRCC-Key Risk Compliance Check.
Once you login, you will find the home page as
in the right. Complete your details and submit
for approval by clicking “Fill KRCC”.
 FILL KRCC-KEY RISK COMPLIANCE CHECK

Note: Need to provide mobile number first. Give proper ICE contact (Your family member name and Number) & proper Agency Name (reflected only in case of
Associates or 3rd Party Employee) Need to select Employee type “Internal” for FTE & “External” for off-rolls
Fill KRCC
• The user will select the option as to whether he drives
4 wheeler,2 wheeler, if works on height or in electrical
system. Based on his selection here, the next set of
questions will be displayed.
• If the user does not do any of the above, he can
choose-’None of them’.
Fill KRCC--

The screen for 2 wheeler

would appear. The Driving
license details for both 2
wheeler and 4 wheeler
would be common
2-Wheeler Image
Fill KRCC-- If user select none of them-Not owning any vehicle but having driving license have to fill the details in
self declaration section & submit
Fill KRCC-- If user select none of them-Not owning any vehicle & driving license have fill the details & upload self declaration

In self-declaration employee name &

Signature, Agency signature / seal,
Reporting manager signature have to be
clearly visible
After you submit, a message and an email will go to
your line manager for approval.
 REGISTRATION OF

VIL ASSOCIATES
DISTRIBUTOR INDIVIDUAL EMPLOYEE
DISTRIBUTOR
SUPPLIER INDIVIDUAL EMPLOYEE
SUPPLIER SUPERVISOR
Registration of Off role Employee.
1. To register an off role user , an on role user will have to register his mobile number first.
2. Once the mobile number of the off role user is registered, he then will require to download as per the process
mentioned and register himself in the same manner only he will have to select as Non-VIL.
After Registration, Non-VIL employees need to follow same
process defined in slide 3 to 16
(Please Note that all Non-VIL Employees have to select “External” in the section of Employee Type.
This dropdown appears in the very first page of mSafe while filling mSafe krcc)
TRAINING DATE UPDATE IN M-SAFE
Training :

1. When the user needs to update his or reportee’s training,

he need to click on the ‘Training’ icon on the home
screen.

2. Select Online or Classroom whichever training you want

to update
a) Trainings to be updated in Online Section:
 2W Defensive Driving Training (Applicable for all DL
Holders whether or not they ride)
 Online 4W Course (Applicable only for FTEs having 4W
License)

b) Trainings to be updated in Classroom Section:

 HSW & ETU with 1st Phase Defensive Driving (this is given
on the first day of joining)
 Professional 4W driving training (Applicable only for fixed
cab drivers)

3. Click on Online/Classroom section – Select training type

from dropdown.
4. Fill the training date and Submit. This will then go for
approval to the line manager.
5. On click on View History, the past date update would be
displayed on the screen.
Training :

• To update the training, the user

need to click on ‘Update’.

• The user needs to enter the

data and click on ‘Set’.
Training :

• Incase the user wants to update

for his reportee, he needs to
first search for his reportee. He
can search by Mobile number,
SP Number, first name and last
name and click on ‘Search’.

• The list with the user details

searched will appear.

• The user to select the details

and view/update accordingly.
 Line Manager Approval
Approval :
• The user needs to click on the ‘Approve KRCC’ from the
Home screen.
• The Approval module has 2 tabs –’Status’, ‘Request’
• Status Displays the status of the approval request raise by
the user.
• Request displays the list of request for the user to approve.
• The training details will appear and the user can approve
or reject (in case it is wrong).

While approving a krcc, line manager has to provide the Role

Type and base location of every reportee.… They are to be
mandatorily provided and to be selected from dropdown
section that appears while approving the krcc.
Role type is of categories – Field & Non-Field
Base Location – Distributor point/ Retailer Point / Store / CNC
Agency / Warehouse / Circle Office / Zonal Office / MSC etc.

How to identify for Field Role / Non Field Role & the base location of an individual is given mSafe?

Field Role - Employees whose area of business involves travelling in market area for most of the time fall into this category like Distributos, DSEs, FOS, Runners, etc.

Non Field Role - Employees whose area of business involves no market visit or market visit once in a while fall under this category. For ex. BH, FH, ZOMs,
MIS/Backend team, Store Managers, CCEs, Utility Staff, Promoters, etc.

Base Location - Is a work area / location where the individual is based for normal work and is mapped to e.g. office, retail store, warehouse, network switch centres,
etc. The base location would be defined by the line manager and any travel from home to base location will be considered as commuting and not as work travel.
 FAQ
FREQUENTLY ASKED QUESTION
What are the salient features of m-Safe application?
 Online KRCC (Key Risk Compliance Check)
 Online check on Reportee
 Line Manager Check of self and reportee
 Training Record
 SMT(Senior Manager Tour) records
 Deactivation of KRCC once employee resigned.
What is SPN-Safety Passport Number?
It is the number associated with each KRCC online forms.
Is mSafe App available in Google or Apple Play Store?
No
What OS does this App support?
It works on Android and iOS platform
How to take pictures/images while filling KRCC?
Either by using camera of from gallery
How will people having Windows/Black Berry use this App.?
They can use other’s mobile to create a login in their name.
What we do if we get the following error messages?
”Unknown Sources” in Android and “Untrusted Enterprise
developers” in iOS?
Please follow the following steps if you get the above error
messages.
For Android For iOS
Go to setting-> General->Profile
& device Management-
>Vodafone India Limited->Click
on Trust-> You will get a
message” mSafe would like to
send you notifications” click Ok
How to take 2 Wheeler images? What if I have a License but no vehicle?
Picture to be taken from backside. The reflective sticker and full Do not select “Own a 2W or 4W” but you can select “Y” for the
view of 2W with registration, rear view mirrors to be visible question on “do you drive 2W/4W” and fill up the license
with indicators on. details.
How to take helmet image? What is self-declaration image?
Two images one from front and other from backside of the A self declaration image has to be uploaded in case user is
helmet. The image should capture ISI mark and reflective public transport user.
sticker.
Whose details should I fill in Approver’s section?
How to take car image? Fill your immediate reporting manager’s (Only VIL onroll
Images to be taken from front side and registration and rear employee can be the approver) name and mobile number and
view mirrors to be visible leave the safety passport blank if you don’t know it.

How to take license image? How can we capture KRCC of 1@risk?

Ensure License Number, photo, validity and type of license is Go to “Register User module” register mobile number of
visible. If more than one page then provide 2 images. vendor, vendor will download and installed the App register
himself and the fill KRCC of all 1@risk by him.
What happen after I click the submit button?
SMS pop up will come which needs to be send to the
Approving Manager as notification.
How can we capture KRCC of associate manpower? What are those that I should be ensure while filling KRCC?
The line manager will register the mobile number of the  Do not type your mobile number wrongly
associate, and he will register himself by downloading and  Select right type of user : VIL/ Non VIL
installing the App in his mobile. if no smart phone , then  Spelling of names are written correctly
LM/Supervisor can fill his KRCC from his mobile.  Validity of Licenses/ other qualifications are recorded correctly.
 Good quality of images to be uploaded.
Who will enter the KRCC forms of 1@risk?
 Provide reporting managers name & number correctly.
Distributors, Channel Partners, Agency, Housekeeping
 Provide Correct Employee code
Supervisor, Security supervisor, vendor, contractors to fill
 Provide Correct and full agency name
the KRCC
 Provide Correct email ID
How do we get data of the KRCC at circle level?
The data will be available in the Web Portal. Two admin How do we get the details of KRCC pending approval?
rights will be given to circle which can be used for Detail can be captured from Web Portal by circle administrator.
accessing circle data.
How to know that my KRCC is approved?
When I fill KRCC can I stop in between and continue later You will receive an SMS for approval or rejection.
from where I left?
Yes you can save and exit and can continue later. It will be How can a 1@risk have a e-safety passport if he does not have a
available in “Draft” Module. You can continue to fill and smart phone?
submit. Once submitted it will not be available in “Draft” A hard copy can be printed.
Which email Id should I mention in KRCC, personal or What if someone does not have smart phone, how will he
official ID? register in mSafe?
Your official ID He can register himself on some else mobile phone and keep a
My account got lock? printed e-safety passport.
Accounts get locked after 5 attempts of login with wrong What happen if line manager (LM) moves out or transferred?
credential. If a line manager moves out / transferred, his/her reportees will
report to the LM + 1 level. Before leaving following steps to be
What is the frequency of training update in msafe? followed by LM:
Refresher trainings are to be given for 2W Training, Online • Open krcc of his/her reportees
4W course & Professional Cab driver training after every 24 • Go directly to the Approval Detail section
months. The same is to be updated as and when basis • Replace his/her details (name and number) with that of LM+1
level.
What is Line Manage Check? • All reportees will then start reflecting under LM+1 level who
VIL line managers are supposed to physically check the HSW then needs to approve their krcc.
compliance level of their reportee and record the same in • Post this the mSafe KRCC of LM can be deactivated
mSafe mobile app. • If a new LM joins the system, the reportees can again be
transferred by LM+1 level via changing the details in Approver
Why Msafe registration is mandatory? Details section
This is an online tool for monitoring HSW compliance of all
What will happen if someone not registered in mSafe?
1@Risk working for Vodafone Idea Limited.
Disciplinary action will be taken against his Line manager.
Thank you