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BACAYO THESIS March 4, 2020
BACAYO THESIS March 4, 2020
A Thesis
Presented to the Faculty of the
College of Business, Management and Accountancy
DE LA SALLE ARANETA UNIVERSITY
Victoneta Ave., Malabon City, Metro Manila
By
PATRICIA F. BACAYO
MAY 2020
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Recommendation Sheet
Recommending Approval:
_________________________ __________
Prof. Rejoice Ferrer Date
Adviser
Approved by:
_________________________ __________
Dr. Carolina Ditan Date
Chair
_________________________ __________
Prof. Ma. Edwina Ala Date
Member
_________________________ __________
Prof. Nicanor Lazaro Jr. Date
Member
Recorded by:
________________________ __________
PIC, Registrar’s Office Date
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Approval Sheet
________________________
Prof. Rejoice Ferrer
Adviser
Panel of Examiners
________________________
Dr. Carolina Ditan
Chair
________________________ ________________________
Prof. Ma. Edwina Ala Prof. Nicanor Lazaro Jr.
Member Member
Accepted and approved as partial fulfillment of the requirements for the degree of
BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION MAJOR IN
MARKETING MANAGEMENT.
________________________________
Dr. Carolina Ditan
Dean, CBMA
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Certification of Originality
This is to certify that the research work presented in this Thesis entitled
“ASSESSMENT OF MARKETING MIX IN SELECTED FOOD PARKS IN
CAMANAVA: BASIS FOR SUSTAINABILITY PLAN” was prepared and submitted by
the researcher to the College of Business, Management and Accountancy -De La Salle
Araneta University in partial fulfillment of the requirements for the degree, Bachelor of
Science in Business Administration Major in Marketing Management. This study contains
the original work of the researcher except those data and information that were taken from
other sources with proper referencing and acknowledgment.
PATRICIA F. BACAYO
Researcher
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Acknowledgement
I am grateful to our God for guiding and giving me strength and wisdom to
A sincere thanks to my thesis adviser, Prof. Rejoice Ferrer who have guided and
supported me to pursue and finish my research. My deepest gratitude for all her suggestions
Most especially to my dearest parents, Mrs. Selma F. Bacayo and Mr. Eduardo
Bacayo Jr., who did everything they could to support me emotionally, financially and for
motivating me. Without their support, I cannot accomplish and survive all of this.
Patricia F. Bacayo
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Abstract
Marketing Management
This study aims to assess the marketing mix in selected food parks in
CAMANAVA. The researcher believes that for the food park industry to continuously
thrive and succeed, it should follow a specific strategy tailored to target growth
opportunities in four different areas. The researcher also believe that Marketing Mix is one
of the most commonly used strategies that blends integral variables together to come up
with ideal results. A total of 120 respondents from selected food parks in CAMANAVA
participated in the study. The researcher adapted and modified the questionnaires from
Consensus Rankings from Benchmarking” (Ling, 2007). The researcher aims to examine
four facets of the marketing mix model and its impact in the industry that were chosen. A
total of n= 87 respondents participated in the study, there were 44 males and 43 females,
majority of which were 20-35 years old and were students. Findings of the study revealed
that there is a positive and agreeable attitude towards the different items for product, price,
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and place factors. For the promotion factor, the respondents’ assessment implies that there
is a neutral attitude towards the different items. There are no significant differences with
the product and place factors when demographic data is considered. Male respondents have
higher perception on the marketing mix for price factor compared to female respondents.
Respondents who belong to any group under employment status variable have the different
Table of Contents
Page
ACKNOWLEDGEMENT .............................................................................................5
ABSTRACT ...................................................................................................................6
CHAPTER
Introduction ......................................................................................................13
Hypothesis........................................................................................................36
Definition of Terms..........................................................................................36
2 Methods
Research Design...............................................................................................41
Conclusions ......................................................................................................63
Recommendations ............................................................................................64
REFERENCES ............................................................................................................66
APPENDICES .............................................................................................................70
List of Tables
Table Page
List of Figures
Figure Page
2 Research Paradigm…………………………………………….…….34
List of Appendices
Appendix Page
A Questionnaire (English).…..…………………………………………….……70
C Research Photo………………………………………………………….…….73
E Validation Letter……………………………………………………...….……77
Chapter 1
Introduction
Filipinos are foodies in general. Their perpetual love affair with food is evident
from the rows of dishes served at town fiestas to the constant proliferation of restaurants,
food chains and kiosks across the country. Everywhere and anywhere you go in the
Philippines, there will always be a spot to satisfy one’s cravings. Moreover, filipinos are
fond of flavors, food is always a go-to business from small to medium to big time
entrepreneurs, who wisely keep an eye out—and their palates—for the latest trends in
dining. From fast food to fine dining; from kiosks to bazaars; from deliveries to eat-all-
you-can buffets—there is always a most appropriate format for every occasion, in any
As such, a concept that started in 2016—the food park—has conquered the food
and beverage this year. Building on the ever-growing food categories, food parks are
classified as trending, especially in metropolitan areas. Throughout 2017, food parks have
sprouted in every corner of the metro and continue to do so. The format replaced by food
trucks, as it offers fun and exciting dining space for consumers and to try new food concepts
and bond with their friends and family. Like food courts, food parks feature a collection of
food kiosks within an outdoor compound. Unlike food courts though, food parks are
entrepreneurs, and serve as an ideal incubator for new businesses and novel concepts
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because of the low capital requirements and a targeted consumer base. Furthermore, food
parks are located within neighborhoods and primarily target students, families and young
professionals.
However, the rise of food parks should not undermine the risks and challenges
operators and foodpreneurs need to consider. Although there is a big increase in operators
and willing foodpreneurs, not all the food parks are consistently filled with customers.
Some have even closed after just a few months of operation, which is unfortunate
considering how the whole idea of food parks is fresh and unique, and hugely caters to the
growing number of people who are constantly looking for innovative presentations and
offerings and an experience that transcends the traditional restaurant or fast food setup.
This study aims to know if food parks will continue to be on trend in the coming
years or is the industry headed towards longevity and stability. Through synthesizing the
relevant constructs and understanding the role of a sustainability plan in creating and
the food park industry in CAMANAVA by highlighting the need to incorporate the
marketing mix model into their business operations. At the same time, we derive guidance
and suggestions for entrepreneurs as well as food park owners and tenants.
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The opening of more establishments, driven by chain outlets, boosts sales. Newly opened
establishments allowed players to gain access to a wider consumer base, especially dining
customers in key cities outside Metro Manila. Filipinos continue to consider eating out to
bond with their family, socialize with friends and relax after a long day or week of work.
The increasing average disposable income in the country, coupled with the rise of value-
oriented dining, helped to encourage customers to spend more money and eat out more
often.
International (2017) stated that consumers have developed a strong propensity to spend as
the economy has continued to grow and boost their income and lifestyle. In particular, the
emerging middle class has shown a willingness to spend on higher-quality and filling meals
and on new food and dining experiences. This has driven growth for consumer foodservice
operators, which have continued to increase in number and in variety. To retain competitive
offered improved services and facilities, and have capitalized on flagship products.
Consumers are enjoying better value for money and more food and dining options, as
consumer foodservice operators compete for bigger value shares, amid heightened
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competition and increased consumer spending. Players across categories are offering
affordable menu selections and improved food quality and are exploring innovative dining
concepts as they reach out to more consumers, particularly younger groups with lower
budgets. Popular strategies include integrating fun into the dining experience, e.g. game
cafés and food parks, and offering meal bundles to cater to bigger groups and students.
A Look into the History of Food Parks in the Philippines. Jose (2017), shared
in an online article how the food park trend started in the Philippines, why people love food
parks so much, and if it is safe to say that food parks are here to stay for good. Moreover,
he indicated that it was in the year 2011 that the night markets started.
Our awesome planet joined forces with BGC and a bunch of other organizations to
create two concepts–Mercato Centrale and Midnight Mercato. People loved that they could
walk around, discover different kinds of things to eat, buy from as many stalls as they
wanted, and settle down on the provided tables and chairs to enjoy their picks. Another
popular food market back in the day was Banchetto in Ortigas, dubbed as an overnight
street food fiesta because it was open from Friday night until the wee hours of Saturday
morning. They would close the entire street to allow the merchants to set up shop and sell
affordable goodies like burgers, all kinds of meat on a stick, and desserts. Employees
working the night shift were the usual visitors chowing down at Banchetto.
It was the time for food trucks to shine in 2012. The first ever ‘designer’ food truck
to open was Guactruck and they served up burrito bowls at Mercato Centrale. Several other
gourmet food trucks opened shortly after and they all parked together in Makati to
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form Cucina Andare, the first ever food truck market in the metro. The selection of
munchables ran the gamut from hot dogs, to chicken wings, to shawarma.
Adding to the food truck craze, The Backyard Food Truck Park opened in 2013
with its own fleet of food trucks parked in Capitol Commons. In November of 2013, the
first sighting of a food park called Z Compound appeared along Malingap St. near
became a destination not just for some good grub but also for events like poetry readings
or book launches. Some of their popular food stalls included Me Love You Long You
Time (Southeast Asian) and Meshwe (Lebanese). The food park crazes finally went into
full swing in 2016 and it seems to be the most enduring of all the previous trends. They
have the outdoor setting of night markets where you can sit down and enjoy your meal, the
unique, conceptualized merchants you find in food truck parks and the wide variety of food
As for the longevity of the food park industry, it seems that the metro is divided
into two tribes right now–those who think food parks are here to stay and those who think
it’s going to die out soon like all the other fads that came and went.
According to Datu (2017) food parks sprouting up throughout Metro Manila in the
past couple of years. Food parks have been known to provide venue that would be
For diners, food parks are a fun and novel way of getting to try different cuisines in
one place and at a relatively inexpensive way. According to Sunstar Philippines News
(2018) food lovers are the ones who never stop looking and trying something new just to
satisfy their taste buds. In this generation, their population is growing quick. From Manila
where it first became a hit, food parks are now stretched in Pampanga and Kapampangans
genuinely loves and patronize them. Food parks are fast becoming "in demand" in the food
business today. Their popularity invades Pampanga and took a big bang here, and from left
to right they continue popping up in random location. After all, who doesn't want a place
where you can eat with a lot of food choices. This will be perfect not only to those who are
on a budget but also for food tripping and food hopping. Street and market food-style stalls
housed under one roof have different customized dining designs and mouth-watering
foods. It is an effective way of getting customers so that the business will continue to grow
and earn. Businessmen will surely be delighted in developing new concepts and schemes
to perk up this phenomenon in the coming years not just in Pampanga but in other provinces
too.
Iza Eglesias (2017) stated that millennials continue to demand choices and variety
to be able to personalize their food experience. They tend to eat more at restaurant and food
parks than in their homes. And while the young generation is cautious about their spending,
they want something new, hassle-free and unique. In food parks, there are many kinds of
cuisines and unique eating concepts to choose from under one roof. There are usually
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According to Aure (2017), even industry experts have noted the impact of the food
park trend. In a Euromonitor category briefing released on May 10, entitled “Street
Stalls/Kiosks in the Philippines,” the reporters noted how food parks recorded a surge in
popularity. This format appeals to both foodies and foodpreneurs. Customers looking to
try new food concepts and bond with a group of family, friends and loved ones appreciate
the ambience and variety offered by the format, while starting entrepreneurs appreciate the
incubator-like nature of the food parks in terms of testing novel concepts with minimal
capital. In conclusion, food parks have the potential to make a huge impact on the industry.
Perhaps the key is for food park operators and foodpreneurs to have not just a transactional
relationship similar to malls and their tenants; there should be utmost collaboration that
leads to offering innovative food for the taste buds and experience for groups of buddies.
2017 saw the huge demand for food parks in Metro manila alone. This business
model is good for small capitalists due to its "relatively lower costs compared to taking out
expected that mall developers will unveil a more distinctive tenant mix to cater to the
demanding taste of the millennial.” In the city alone, the rise of places where food parks
are built shows the significantly higher, popularity and demand of food parks. "The food
park trend also presents advantages for the Micro, Small and Medium Enterprise (MSME)
market," acknowledged by Jet Yu, the Prime Philippines managing director (2017).
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Marketing Strategy and the Marketing Mix. Within any company, setting a
good marketing strategy plays an important role in the general marketing activities.
Identifying a proper marketing strategy will effectively create customer value as well as
achieve profitable customer relationships. So, how can the company obtain these goals?
after defining the customers’ needs and wants at first, they decide the marketing offering,
then segment and target the market that they plan to serve. In fact, the companies are not
able to serve and satisfy all customers in the same way. For that reason, the market is
divided into smaller parts, which include consumers who respond in a similar way to a
given set of marketing efforts. The companies evaluate the potential of these parts and
select one or more to engage. By segmenting and targeting the market, the needs and wants
Next, the companies must determine where their position is and how they
differentiate themselves from their rivals in the market. When all steps above are
completed, it means the company’s overall marketing strategy is determined. Under the
guidance of marketing strategy, the companies start to plan the marketing mix specifically.
To achieve the company’s goals, the marketing mix elements are blended into an integrated
Wide Variety. From seafood, street food, ribs and steaks, a full meal, finger foods,
and cuisines from different parts of the world, fancy types of desserts and overflowing of
alcohol to bizarre new dishes, the food parks have them and will keep offering them
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through the New Year. Food parks also allow chefs both professional and amateur to test
out their culinary ideas no matter how unimaginable they may be. Running a less expensive
stall allows low-pressure and low-risk investments before they take that huge leap in
food parks is The Lost Bread at StrEAT Maginhawa, which branched out in a major mall
this year.
Trending to Millennials. Iza Eglesias (2017) stated that Social Media has changed
the game even in dining. Food parks are even more popular because of all the buzz they
make on social media, which attract attention and consequent crowds to the sites. Because
food park dishes are very “Instagrammable,” the millennials’ obsession with food is ever
present online. Using the tags #foodporn and #onthetable, pictures of food with exquisite
plating appear almost every single day on all the major social media sites. Add to these
picture-perfect plates are the ambiance and aesthetics used in food parks, which are just as
worthy of a post. Some creative food parks that stand out just for their concept alone and
use it as a promotion are Kantorini in Quezon City, which is inspired by the whitewashed
perya; Food Haven food park in Pasig, which mainly highlights art via paintings and
photographs; and Space Food Park in Manila that has an astral galaxy theme for interiors
As such, the food park gave the millennials what it wants—a place to eat, hang out
in a casual vibe. Meanwhile, new musicians, get to try out their sounds on a wider audience
just as the chefs with their food concoctions. And of course, there will always be that food
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park that has KTV booths it is a great way to promote food parks to millennial. We are in
Hangout Place. Food Parks have also gained popularity in terms of its setting.
More than just a place to eat, food parks have become a top hangout place. Compared to
malls and restaurants, food parks have their own vibe simply because of the people who go
there. If you’ve spent a lot of time in food parks or even if you just tried them out once,
you’ve probably noticed diverse personalities that add to its charm. You see people of all
ages, backgrounds, and professions. No matter who they are or where they come from, one
thing’s for sure: they troop to food parks to fill their stomachs and make new memories.
The experience would not be complete unless they share it with the world online.
As people come and go in food parks, they will always have something to take
home – a belly full of food, moments shared with loved ones and a strong WiFi connection
without data cap. Now memories made in food parks like The Yard Xavierville, The Yard
Underground, South StrEAT Gourmand Container Park, The Food Hive and Arca Yard,
Poblacion in Makati, Larsian in Cebu, and The Camp in Baguio are easier to share and
remember.
Food Choices. In accordance with Eagle News (2017) food parks have sprouted all
around the metro. Wherever you go, it is the same. A food park is similar in layout to your
school canteen or even a food court – admittedly more hip and cooler – with different
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stores and stalls providing diverse food choices. Whatever you are craving, you must surely
businesses. Quality products help to maintain customer satisfaction and loyalty and reduce
the risk and cost of replacing faulty goods. Companies can build a reputation for quality by
Timely Business. According to Balbalosa (2017), you can never go wrong with a
food business. It’s a given that Filipinos love to eat, and there’s a good chance that you can
line your pockets if you fill their bellies well. And if you want to become part of the local
food landscape and enter the entrepreneurial arena, the rise of the food park business is a
Bad Location. According to ABS-CBN News (2018) the food park is showing
signs that it is dying out. Save for a few pioneers, many of them have closed down – or on
the verge of closing – mainly because of lack of customers. ABS-CBN News ask RJ
Ledesma, co-founder of the successful Mercato Centrale food market, which has several
branches in Manila. While he considers the food park an interesting concept that has a lot
of potential, Ledesma stressed that its success depends largely on its location. “Some of
these food parks were not in the greatest areas. It was often a case of, what would I do with
Lack of Parking Space. Accessibility is not just about having a good location, but
also having enough parking spaces, said Ledesma, who noted that this can easily
discourage customers. This opinion was shared by GMB Franchise Developers president
and founder Armando Bartolome, who is also a columnist at ABS-CBN News. “A food
park may only have the whole space for the food stalls and the dining area. Not anticipating
the number of customers who come in their own vehicles, some people become
discouraged because they do not have a place to park their cars,” he said.
Poor Curation. Ledesma said “The selection of the food is key. Sometimes, it looks
good on Instagram but there’s nothing that really excels, nothing stands out… You’re just
filling in the gap. For many of the food parks, the curation was not quite there.”
Lack of ‘Spirit’. Many food parks in Metro Manila should turn to the hawker
centers of Singapore for inspiration. They’re not exactly “Instagram-worthy,” but they
offer authentic food at affordable prices. “Without that sort of vibe, it would be difficult
for you to capture the market.” RJ Ledesma, co-founder of the successful Mercato Centrale
owners, facilities like proper ventilation and shelter, security, and ample space for cooking
Sustainability in Business
into core business activities as an essential part of developing business strategies is because
of the Business Case for Sustainability. The Business Case for Sustainability emphasizes
how the links between voluntary social and/or environmental and corporate economic
Effective and Profitable. According in the article of Telegraph (2017), all over the
globe, from traditional large to smaller start-ups, companies are striving to be more
sustainable. Whole business models are being rewritten with the aim of becoming more
"improve customer satisfaction," and "grow profit levels," as the most important objectives
to be achieved.
in specific organizational and contextual factors, programs can perform more efficiently
and improve their ability to maintain efforts over the long term.
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become leaders when new trends appear, and they should revise and review their plans
regularly. Focusing on a holistic approach and enabling sustainability teams and strategy
planning teams to work closely together can also help business leaders to identify potential
organization develops to achieve goals that create financial, societal and environmental
sustainability is in the best interests of the environment, the business owner and the
consumer.
idea of sustainability is growing among consumers in both their attitudes and actions.
Making environmentally friendly choices spans purchase decisions including foods and
sustainability as an integral business focus. And the food and beverage industry are one
pertains to a desire to protect personal health and environmental health. We have seen a
sustainability plan criteria into marketing, which is needed. The companies should keep in
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mind that sustainability plan has become a requirement. The time has gone when it was an
option, now it is becoming obligation for the companies to achieve competitive advantage.
fulfilling the needs of future generations, which further means that creating,
company must balance its marketing strategy in such a way that customer needs can be
witnessed changes as the sustainability is making its way in marketing practices. There is
need to consider sustainability to develop marketing strategy, which means that the
company must adopt sustainability in strategic marketing practices and marketing mix. But,
on the other hand, it is not easy to formulate and implement, because customer is the one
according to needs and wants of whom marketing strategy of the company is designed.
Moreover, integrating sustainability into marketing strategy is another unique task and
fulfilled but not necessarily by communicating in language of customer on the other hand,
sustainability marketing strategy not only resulting in added value to customer but also
building long term relationships with customers, which are not only beneficial for business
According to Camino (2007) the companies are slow in adopting this concept in
marketing strategy. Despite of the emergence of sustainability, companies are still planning
to make best use of it in their marketing strategy. The companies must give importance to
sustainability issues as its importance has already realized. It is a win-win approach both
from the side of company and customers. Therefore, companies must resolve related issues
should pro-actively adopt sustainability in marketing strategy. Companies must learn from
modern marketing that production concept will not hold good in case of sustainability
marketing and they must make sure and treat this as a new concept (Whiting, 2008).
economic, social and environmental needs of the society is essential in gaining competitive
appropriate programs and strategies should be considered by managers throughout the food
park industry.
(2018) sustainability socially through the personal interactions common at food parks;
economically by promoting local businesses and neighborhood retail areas; and cultural.
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Product. According to Kotler (2008) field of marketing mix has also evolved over
time. Whereas the product concept holds that the consumers prefer quality products with
company must learn how to effectively integrate sustainability concepts into its product
be one facet in a multi-faceted approach that considers cost, ease of use, functional
industry. This is partly because the food industry plays a significant role in our basic needs.
The life cycle of food products includes agriculture, manufacturing, packaging and
Food is essential to life. It also forms an important part of our cultural identity and
plays an important role in the economy. People are aware that the food they eat is an
important factor affecting their health, but what is less well known is the impact producing
Price. According to the study of Saylor Academy (2012) price is the monetary (or
bartered) amount a consumer pays for a product or service based on the product or service’s
value or worth. For sustainable products, pricing has often been an issue limiting a
According to Myrick (2018) setting prices for the products you sell from your food
parks is one of the most crucial components to running it, because the prices you set directly
affect your ability to sell, cover costs, and generate your desired level of profit.
customers are willing and able to pay and what similar businesses are charging for
comparable food. Setting high prices communicates that you believe you are providing a
high-quality product that is worth that amount. Setting low prices attracts price-conscious
customers and communicates that you are committed to providing a sensible, affordable
alternative. Even if you set low prices in order to attract customers, they shouldn't be so
low that you are unable to make ends meet for the Food Parks to be sustainable.
According to Jensen (2016) one common pricing strategy for food vendors is to
price one of your products well below the competition and market rate, or even below your
own cost, as a way drawing in customers. This is known as a "loss leader" because even
though you might lose money on that product, you can make up for it by boosting sales in
other areas.
Place. According to Saylor Academy (2012) place is where the product can be
purchased and includes how the product is distributed to the purchase location. Place can
According to Tiger Chef (2019) opening a successful Food Park is all about
location; physical brick-and-mortar venues matter even in today’s world of virtual reality.
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Location can make or break a Food Park. In “Location: A Strategic Marketing Imperative,”
Forbes advises that researching Food Park’s location is the key to success or failure.
Although a few universal criteria exist, such as accessibility, parking and visibility, not
every restaurant is suitable for every location; nor is every location right for every Food
Park. The right location is determined by a combination of Food Park concept and ideal
customer. If you can define Food Park type and identify your target demographics, you’ll
be well on your way to choosing a Food Park location that sets your business up for success.
Food Park location must take customer demographics into consideration, including
information such as age, gender, relationship status, median income, religion, environment,
and ethnicity. Food Park owners must know who their ideal customer is, and how that
and promotion. But in the mid of twentieth century, marketing concept came with a focus
on consumer centric approach. It holds that the marketing activities should be based on
creating communicating and delivering superior value to targeted customers. The societal
marketing concept came, which is based on bringing social and ethical consideration into
marketing activities.
company uses to promote and market their product. There are many ways to communicate
platform. A brand is an image in the consumer’s mind for a particular product or service.
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Strong sustainable brands should have a brand image of the product or service having a
Theoretical Framework
According to Cognite Marketing (2017), marketing mix is a way in which you take
a new product or service to the market. It helps you to define your marketing options in
terms of price, product, promotion, and place so that your offering meets a specific
The 4 Ps, in its modern form, was first proposed by E. Jerome McCarthy; who
The 4 Ps Model
Product. The first of the Four Ps of marketing is product. A product can be either
a tangible good or an intangible service that fulfills a need or want of consumers. Whether
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you sell custom pallets and wood products or provide luxury accommodations, it is
imperative that you have a clear grasp of exactly what your product is and what makes it
start making some pricing decisions. Price determinations will impact profit margins,
supply, demand and marketing strategy. Similar (in concept) products and brands may need
Place. Often you will hear marketers saying that marketing is about putting the
right product, at the right price, at the right place, at the right time. It is critical then, to
evaluate what the ideal locations are to convert potential clients into actual clients. Today,
even in situations where the actual transaction does not happen on the web, the initial place
Promotion. This element looks at the many ways marketing agencies disseminate
Promotion includes elements like advertising, public relations, social media marketing,
email marketing, search engine marketing, video marketing and more. Each touch point
parks in CAMANAVA. The researcher chose this framework because they believe that the
elements in these four categories will help in the development of marketing strategies and
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schemes which will help food park owners and tenants maximize the potential and
sustainability of their products and evaluate opportunities to increase sales while driving
business growth.
Conceptual Framework
1.1 Gender
2. Sustainability of
selected food parks
in CAMANAVA in
terms of:
2.1 Product
2.2 Price
2.3 Place
2.4 Promotion
by employing the idea that for the food park industry to continuously thrive and succeed,
it should follow a specific sustainability plan tailored to target growth opportunities in four
different areas.
This study aims to find out the sustainability of food parks in selected areas in
a. Gender
b. Age
c. Employment Status
2. What is the assessed sustainability of select food parks in CAMANAVA in terms of?
a. Product
b. Price
c. Place
d. Promotion
4. Is there a significant difference in the overall assessed sustainability of the selected food
Hypothesis
to increase their weigh up the risks associated with several strategic options. This will also
be beneficial to up-and-coming players in the food park industry who would want to
measure whether their products will appeal to the market and generate profit while gaining
The general intent of this study is to assess the marketing mix in selected food parks
in CAMANAVA and propose a sustainability plan that will help food park owners and
tenants devise a strategy that will help their business grow using the 4 P’s Marketing Mix
Model. This study will be conducted with a limited amount of financial resources, a
timeframe of three months, and will solely focus on food parks found in CAMANAVA
except for Navotas as there is no established food park in that municipality as of writing
this research.
Definition of Terms
These terms were conceptually and operationally defined to better understand the
Aesthetics. A particular individual’s set of ideas about style and taste, along with
Distribution Channel. The path through which goods and services travel from the
vendor to the consumer or payments for those products travel from the consumer to the
benefit of an opportunity and, as the decision maker, decides what, how, and how much of
Franchise. Arrangement where one party (the franchiser) grants another party (the
franchisee) the right to use its trademark or tradename as well as certain business systems
and processes, to produce and market a good or service according to certain specifications
Food Kiosks. A small structure with one or more open sides that is used to sell
foods.
Merchant. Wholesaler or retailer who may buy goods from any or all sources for
resale to anyone and everyone for profit. In law, a merchant is held to a higher standard of
duty of care than a non-merchant because he or she is deemed to have expert knowledge
Millennial. A person reaching young adulthood in the early 21st century, between
Social Media. Web-based communication tools that enable people to interact with
each other by both sharing and consuming information (Life Wire, 2018).
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Chapter 2
Methods
This chapter contains the methods that the researcher used in the study. It includes
the laying out of the research design, participants of the study, sampling technique, setting
of the study, the instruments and scale to be used, data gathering procedure and the
Research Locale
This study was conducted in three (3) selected food parks in CAMANAVA,
specifically in Chill Out Food Park in Caloocan, Maria’s Back Yard in Malabon, and Box
Research Participants
The respondents composed of (120) food park customers, with (40) respondents
per food park, which are located in Caloocan, Malabon, and Valenzuela. The respondents
answered a survey form which helps the researcher assess the sustainability of selected
Sampling Technique
The researcher used random sampling in this study because this is one of the
simplest forms of collecting data from the total population. Random sampling is a
technique in which each sample has an equal probability of being chosen. the sample were
chosen randomly and is meant to be unbiased representation of the total population. From
the selected food parks in CAMANAVA, the sample size was drawn proportionately, 40
Research Design
The researcher utilized the descriptive research design, specifically the quantitative
method. Descriptive research design is a scientific method which involves observing and
describing the behavior of a subject without influencing it in any way. Many scientific
disciplines use this method to obtain a general overview of the subject. By using the
quantitative method, the researcher were able to determine the relationship between one
thing [an independent variable] and another [a dependent or outcome variable] within a
Research Instruments
was designed according to the requirements of the study. The first part of the questionnaire
contains the personal profile of the respondents while the second part contains the
42
questionnaire based on the 4 P’s Marketing Mix. The researcher used the five-point likert
scale which is commonly associated with surveys and is used in a wide variety of settings,
especially to ask whether you strongly agree, agree, neither agree or disagree, disagree, or
The researcher adapt and modify the questionnaires from “The Impact of Marketing
Benchmarking” by Ling (2007) since both the researcher aims to examine the four facets
of the marketing mix model and its impact in the particular industry they have chosen.
The researcher prepared copies of a consent letter which was addressed to the
along with the survey questionnaires. After the approval to conduct the study, the
researcher then employ the survey among the respondents. The same procedures were
strictly followed amongst the selected food parks in CAMANAVA. After gathering the
relevant information from the survey conducted, the researcher made an analysis and
assessment on the marketing mix in selected food parks in CAMANAVA using statistical
treatment.
43
Statistical Treatment
1. Descriptive statistics such as frequency, percentage, mean and standard deviation was
used to distinguish the over-all quantity of the demographic profile of the respondents
statistically analyzed with the data requirements of the study. Since the adopted instrument
went through psychometric test like proper validation, likert scale variables like Marketing
Mix (4 P’s) was treated as a scale data. Therefore, descriptive statistics like frequency
Profile of the respondents were cross-tabulated to the chosen food parks of the
respondents to show the detailed counts and distribution for a thorough comparison.
Profile of the respondents for this study consist of gender, age, employment status
While marketing mix factors (Product, Price, Place, Promotion) were considered as
dependent variables.
Independent sample t-test was used to test differences for profiles with two groups
like gender. Levene’s test under the independent sample t-test was used to test whether
Analysis of Variance (ANOVA) was used for the profile of the respondents with
more than two groups like the coded age, and employment status. Levene’s test for equality
of variance was used to test whether the groups have equal variances. LSD test for equal
variances assumed and Games-Howell Test for equal variances not assumed was used for
Statistical Tools
demographic profile of the respondents particularly gender, age, and employment status.
Weighted Mean and Ranking. It was used to describe the indicators under the
marketing mix factors in getting the average scores or central value. Ranking was used to
describe the level and standing of each item under the indicated factors.
Independent Sample T-test. It was used to determine mean differences for gender
ANOVA was used to determine mean differences for the coded age, and employment
4 4.5-3.7 Agree
3 3.6-2.8 Neutral
2 2.7-1.9 Disagree
Chapter 3
CAMANAVA: Basis for Sustainability Plan” based on the data gathered from the
respondents.
There were 44 males and 43 females. Out of 120 respondents 31 answered for Chill Out,
32 respondents answered for Marias Backyard and 24 respondents answered for Box Yard,
the remaining 33 respondents did not answer and considered missing for this variable (See
Appendix A). Furthermore, out of 44 male respondents, 19 came from Chill Out food park,
47
17 from Marias Backyard and only 8 came from Box Yard. Out of 43 female respondents,
12 came from Chill Out, 15 from Marias Backyard and the remaining 16 from Box Yard.
This means that when it comes to respondent’s gender, they are almost the same
because people go there by group. Food Parks is more than just a place to eat, food parks
Age
Table 2
There were 77 respondents who is less than 20 years old, 42 respondents are aged 20-35
years old, 23 respondents are aged 36-50 years old and only 5 respondents are more than
50 years old. Out of 120 respondents 33 answered for Chill Out, 32 respondents answered
for Marias Backyard and 22 respondents answered for Box Yard, the remaining 33
respondents did not answer and considered missing for this variable (See Appendix A).
48
Furthermore, out of 17 respondents whose age is less than 20, 5 came from Chill Out food
park, 5 from Marias Backyard and 7 came from Box Yard. Out of 42 respondents whose
age is 20-35 years old, 18 came from Chill Out, 17 from Marias Backyard and only 7 came
from Box Yard. Out of 23 respondents whose age is 36-50 years old, 8 came from Chill
Out, 8 from Marias Backyard and 7 came from Box Yard. Finally, out of 5 respondents
whose age is more than 50 years old, 2 came from Chill Out, 2 from Marias Backyard and
According to Myrick (2018) millennials are those who ages 19 to 34 they want new,
Employment Status
Table 3
food park. There were 47 respondents who were students, 35 respondents were employed,
49
and only 10 respondents unemployed. Out of 120 respondents 36 answered for Chill Out,
33 respondents answered for Marias Backyard and 23 respondents answered for Box Yard,
the remaining 28 respondents did not answer and considered missing for this variable (See
Appendix A). Furthermore, out of 47 student respondents, 17 came from Chill Out food
park, 17 from Marias Backyard and 13 came from Box Yard. Out of 35 employed
respondents, 17 came from Chill Out, 10 from Marias Backyard and 8 came from Box
Yard. Finally, out of 10 unemployed respondents, 2 came from Chill Out, 6 from Marias
There were 47 students who answered the questionnaire, they come in Food Parks
after school, especially on weekends. They hang out and relax with their friends after
employed people, for the reasons that most of them choose to eat at Food Parks when taking
their break and just to relax after their work. The 10 respondents who answered are
unemployed even though they are unemployed they still have the buying capacity to buy
research as the nuances of consumer behavior can vary with changes in the demographic
variables. Questions enquiring about the profile of respondents of marketing and consumer
research can be used to make profiles of the respondents that are part of the target market
Table 4
2. This food park has several stores to choose 3.85 3.75 3.75 3.78
from
3. Purchased products in this food park are 3.95 3.88 3.73 3.85
always in good condition/guaranteed fresh
4. The presentation/packaging of products in 3.78 3.78 3.79 3.78
this food park is pleasant
5. The stores in this food park offer replacement 3.78 3.70 3.75 3.74
for the products they serve which are not of
good quality
6. This food park has the widest selection of 3.60 3.83 3.74 3.72
products to choose from
Total 3.82 3.81 3.76
Table 4 shows the cross-tabulation between the food parks of the respondents and
the product factors. Overall, the respondents’ assessment implies that there is a positive
and agreeable attitude towards the different items for product factor. Particularly among
the Chill Out respondents (M = 3.82) has the highest positive and agreeable attitude
towards the different items of product factor compared to the other food parks. Box Yard
respondents has the least positive and agreeable attitude towards the different items for
product factor (M = 3.76). The highest rank item as perceived by the respondents as to
51
their choice of food park is “This food park offers high quality products” with a mean of
(M = 3.91) while the least rank item is “This food park has the widest selection of products
In terms of Product, customers want high quality products with a mean of 3.91.
According to Linton (2018), quality is critical to satisfying your customers and retaining
their loyalty, so they continue to buy from you in the future. Quality products make an
The least rank item is “This food park has the widest selection of products to choose
from” with a mean of 3.72 as of doing the survey in Food Parks the researcher saw that
Price Factor
Table 5
5. This food park consistently provides the best 3.85 3.85 3.62 3.77
values for money
6. The prices of the products are low throughout 3.78 3.78 3.56 3.71
the year
52
Table 5 shows the cross-tabulation between the food parks of the respondents and
the sustainability of price factors. Overall, the respondents’ assessment implies that there
is a positive and agreeable attitude towards the different items for price factor. Particularly
among the Marias Backyard respondents (M = 3.81) has the highest positive and agreeable
attitude towards the different items of price factor compared to the other food parks. Box
Yard respondents has the least positive and agreeable attitude towards the different items
for price factor (M = 3.63). The highest rank item as perceived by the respondents as to
their choice of food park is “I can get a lower price if I buy additional products” with a
mean of (M = 3.87) while the least rank item is “The price of the products is reasonable”
According to Wong (2016) every brand uses discounts or other promotions to grow
their businesses. He said that discounts create a favorable brand image, deliver happiness
to new and returning customers, and boost long-term profitability and sales.
Place Factor
Table 6
3. This food park is near to where I live 3.73 3.80 3.54 3.69
4. The atmosphere and decoration of this food 3.65 3.88 3.54 3.69
park are appealing
5. The layout of this food park makes it easy for 3.69 3.78 3.54 3.67
me to find what I need
6. I can use convenient public transport to get to 3.65 3.85 3.55 3.68
this food park
Total 3.76 3.85 3.57
Table 6 shows the cross-tabulation between the food parks of the respondents and
the sustainability of place factors. Overall, the respondents’ assessment implies that there
is a positive and agreeable attitude towards the different items for place factor. Particularly
among the Marias Backyard respondents (M = 3.85) with the highest positive and agreeable
attitude towards the different items of place factor compared to the other food parks. Box
Yard respondents has the least positive and agreeable attitude towards the different items
for product factor (M = 3.57). The highest rank item as perceived by the respondents as to
their choice of food park is “Convenient parking of vehicles is always available” with a
mean of (M = 3.83) while the least rank item is “The layout of this food park makes it easy
In terms of place, “Convenient parking of vehicles is always available” is the highest rank
item with a mean of 3.83. As for doing the survey I notice that the Chill Out, Maria’s and
Box Yard Food Park has their own parking space exclusive for customers. According to
Buzz time (2016) if customers love the food and the experience, they’ll figure out a parking
While the least rank item is “The layout of this food park makes it easy for me to
find what I need” with a mean of 3.67 I also notice that the stalls are randomly positioned
in the Food Park they are not organize according to food types.
Promotion Factor
Table 7
4. I love going to this food park because they 2.60 3.20 2.61 2.80
offer a membership card with discounts
5. I am well informed of the promotions held in 2.95 3.25 2.76 2.99
this food park
6. The promotions in this food park are always 3.23 3.30 2.89 3.14
attractive
Total 2.99 3.37 2.79
Table 7 shows the cross-tabulation between the food parks of the respondents and
the sustainability of promotion factors. Overall, the respondents’ assessment implies that
there is a neutral attitude towards the different items for promotion factor. Particularly
among the Marias Backyard respondents (M = 3.37) has the highest neutral attitude
towards the different items of place factor compared to the other food parks. Box Yard
respondents has the least neutral attitude towards the different items for promotion factor
(M = 2.79). The highest rank item as perceived by the respondents as to their choice of
55
food park is “The advertised products of this food park’s stores are always available” with
a mean of (M = 3.41) while the least rank item is “I love going to this food park because
helping them sell more products and services to existing customers. It can increase
profitability.
Table 8
Table 8 shows the cross-tabulation between the chosen food parks of the
respondents and the different marketing factors. Overall, the respondents’ assessment
implies that there is a positive and agreeable attitude towards the different marketing
factors. Particularly Marias Backyard respondents (M = 3.71) has the highest positive and
agreeable attitude towards the different factors compared to the other food parks. Box Yard
56
respondents has the least positive and agreeable attitude towards the different factors (M =
3.40). The highest rank factor as perceived by the respondents as to their chosen food park
is “Product Factor” with a mean of (M = 3.79) while the least rank factor is “Promotion”
In line with Marketing Mix, Cleverism (2014) product has a vital role in developing
the strategy for the overall marketing mix which includes place, price and promotion.
Through a definition of the product features and benefits, the rest of the marketing mix
between male and female respondents on their perceived sustainability factors. The
Levene’s test suggests that there were no violations on their test of homogeneity for all the
factors, therefore equal variances between the two groups for these factors are assumed
(See Appendix).
Table 9 shows that among the respondents (N = 87), there was no statistically
significant difference between male and female respondents for the factors product [t(85)
= .955; p = .342]; place [t(85) = 1.668; p = .099], and promotion [t(85) = .303; p = .763]
with regards to their perceived sustainability factors. This implies that there is not enough
evidence to reject the null hypothesis. That is, male and female respondents have the same
perception on the sustainability of the selected food parks under these factors. However,
there is a significant difference between male and female respondents for the price factor
[t(85) = 2.458; p = .016]. This implies that there is enough evidence to reject the null
hypothesis that is, male respondents have higher perception (M = 3.90) on the sustainability
product, place and promotion with regards to their sustainability factors. However, there is
58
significant difference as to respondents’ gender when it comes to price. This means that
when buying food, they consider the product price before they purchase.
This result is similar to the study made by Anandarajan and Sivagami (2016)
stating, “consumers also consider the quality and prices before buying a product”
Differences in Mean on Respondents Age with the Overall Assessed Sustainability Factors
To determine the mean differences on respondents’ age and the perceived overall
assessed sustainability factors, a one-way ANOVA was performed. The Levene’s test
suggests that there were no violations on their test of homogeneity for all the factors,
therefore equal variances between the four groups for these factors are assumed (See
Appendix).
Table 10 shows that there was no statistically significant difference between age
and respondents perceived overall assessed sustainability factors. This implies that there is
59
not enough evidence to reject the null hypothesis. Respondents who belong to any group
under age variable have the same perception on the overall assessed sustainability factors.
When doing the survey in the Food Parks, I see people of all ages. They go to food
This result is similar to the study of Professor Robin Dunbar (2017) where he found
that people who eat socially are more likely to feel better about themselves and have a
perceived overall assessed sustainability factors, a one-way ANOVA was performed. The
Levene’s test suggests that there were no violations on their test of homogeneity for the
factors Product (p = .642), Place (p = .593) and Promotion (p = .150), therefore equal
60
variances between the three groups for these factors are assumed. However, there is a
violation on the test of homogeneity for the Price factor (p = .019) therefore equal variances
between the three groups for this factor is not uttassumed (See Appendix).
employment status and Product factor [F (2,89) = .991, p = .375], Place factor [F (2,89)
= 1.318, p = .273], Promotion [F(2,89) = .375, p = .688]. This implies that there is not
enough evidence to reject the null hypothesis. That is, respondents who belong to any group
under employment status variable have the same perception on these factors. However,
there is a statistically significant difference between employment status and Price factor [F
(2,89) = 4.13, p = .019]. This implies that there is enough evidence to reject the null
hypothesis. That is, respondents who belong to any group under employment status
to pricing, no matter what status they are still they need to eat even if they don’t have a
work or they are still studying but they are more practical than those who are employed.
According to Shoham (1995) income affords the resources to eat out and to purchase
convenience products.
test for multiple comparison is used for the respondents’ employment status and perceived
assessed price factor since equal variances for the employment status groups are not
Table 12
Post-hoc Test for Multiple Comparison
employment status group of the respondents and the price factor mean. The table further
shows that only respondents who are employed have a different perceived sustainability
The result implies that the respondent’s employment status is a significant factor
when it comes to pricing. This could be connected to the financial capability of people
employed, and how they are more concerned with what the money they earned will be used
Chapter 4
In this chapter, the main findings were summarized as responses to the propositions
Summary of Findings
Based on the results from the analysis of the surveyed data, these findings were
Gender. One hundred twenty (120) customers were surveyed, males majority were
Age. One hundred twenty (120) customers were surveyed, and it appears that their
ages ranged from 20-35 years old were the primary customer (42); least of the customer
were those who were more than 50 years old (5). Other ages groups were less than 20, and
Employment Status. One hundred twenty (120) customers were surveyed, the
Price. Customers get a lower price if they buy additional product. The people go
item. As for doing the survey I notice that Food Parks has their own parking space exclusive
for customers.
Promotion. The highest rank item as perceived by the respondents as to their choice
of food park is “The advertised products of this food park’s stores are always available”.
Conclusion
This study aims to find out the sustainability of food parks in selected areas in
CAMANAVA. Total respondents of the study were 87, with 44 males and 43 females,
majority of which were 20-35 years old and were students. the respondents’ assessment
implies that there is a positive and agreeable attitude towards the different items for
product, price, and place factors. For the promotion factor, the respondents’ assessment
implies that there is a neutral attitude towards the different items. The overall assessed
sustainability of select food parks in CAMANAVA shows that the respondents imply that
there is a positive and agreeable attitude towards the different marketing factors. Equal
64
variances between males and females for factors excluding price factor were assumed
have higher perception on the sustainability for price factor compared to female
respondents. There was no statistically significant difference between age and respondents
unemployed, and employed respondents for factors excluding price factor were assumed
Respondents who belong to any group under employment status variable have the different
Recommendations
After the conduct of the survey at Food Parks the researcher notices some factors
that needs to be improved, also these are the customer’s feedbacks and opinions while
doing the interview. These are the following recommendation according to Marketing Mix.
1. Food stalls should be maintained and clean because customers are more particular when
it comes to cleanliness.
2. Food Parks should create new innovative products because researcher notice that every
3. Food Parks should consider the feedback of the customer because it can help them
specially customer knows what is missing or wrong in the Food Park. They should create
4. Food Parks should maintain and improve their advertisement and promotional
5. Food Parks location should be accessible and easier to find by the customers because
6. One of the factors that customers want according to the result of this research is
“Convenient parking of vehicles is always available” but not all food parks have parking
space. Food park should have enough space for customer who have cars.
7. Lastly, food parks should have CCTV cameras or guard for the security of the customers.
66
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Appendix A
Survey Questionnaire
71
72
Appendix B
Appendix C
Research Photo
74
Appendix D
Maria’s Backyard
75
Appendix E
Validation of Questionnaire
78
79
80
81
Appendix F
SPSS Output
Less than 20 5 5 7 17
More than 50 2 2 1 5
Total 33 32 22 87
Male 19 17 8 44
Gender
Female 12 15 16 43
Total 31 32 24 87
Student 17 17 13 47
N Mean
N Mean
I can get a lower price if I buy additional Marias Back Yard (Malabon) 40 4.03
products Box Yard (Valenzuela) 39 3.74
Total 119 3.87
Chill Out (Caloocan) 39 3.49
This food park offers the overall lowest Marias Back Yard (Malabon) 40 3.73
price in the area Box Yard (Valenzuela) 39 3.64
Total 118 3.62
Chill Out (Caloocan) 40 3.85
The stores in this food park maintains
Marias Back Yard (Malabon) 40 3.80
the best everyday price for most of their
Box Yard (Valenzuela) 39 3.64
products
Total 119 3.76
Chill Out (Caloocan) 40 3.48
Marias Back Yard (Malabon) 40 3.68
The price of the products is reasonable
Box Yard (Valenzuela) 38 3.66
Total 118 3.60
Chill Out (Caloocan) 40 3.85
This food park consistently provides the Marias Back Yard (Malabon) 40 3.85
best values for money Box Yard (Valenzuela) 39 3.62
Total 119 3.77
Chill Out (Caloocan) 40 3.78
The prices of the products are low Marias Back Yard (Malabon) 40 3.78
throughout the year Box Yard (Valenzuela) 39 3.56
Total 119 3.71
Chill Out (Caloocan) 40 3.70
N Mean
Independent Sample T-test for Gender and Overall Assessed Sustainability Factors
Group Statistics
Total 87 3.82
Less than 20 17 4.00
20 -35 years old 42 3.73
Price_Mean 36 - 50 years old 23 3.68
More than 50 5 3.93
Total 87 3.78
Less than 20 17 3.88
20 -35 years old 42 3.81
Place_Mean 36 - 50 years old 23 3.64
More than 50 5 3.40
Total 87 3.76
Less than 20 17 3.19
Total 87 3.18
ANOVA
Total 32.280 86
Between Groups 1.269 3 .423 1.169 .326
Price_Mean Within Groups 30.026 83 .362
Total 31.295 86
Between Groups 1.309 3 .436 .990 .401
Place_Mean Within Groups 36.569 83 .441
Total 37.878 86
Between Groups 2.752 3 .917 .801 .497
Total 97.757 86
a. Asymptotically F distributed.
Independent Sample T-Test for Tourism Impact Factors and Source of Income
Group Statistics
Levene's Test
for Equality of
Variances
Equal variances
1.016 .315 2.602 118 .010 3.18926
assumed
Economic_SumMean
Equal variances not
2.592 106.238 .011 3.18926
assumed
Equal variances
.008 .929 2.124 118 .036 1.69054
assumed
SandC_SumMean
Equal variances not
2.124 107.855 .036 1.69054
assumed
Equal variances
.677 .412 2.212 118 .029 1.26087
assumed
Envi_SumMean
Equal variances not
2.170 99.632 .032 1.26087
assumed
N Mean
Student 47 3.89
Employed 35 3.70
Product_Mean
Unemployed 10 3.77
Total 92 3.80
Price_Mean Student 47 3.84
89
Employed 35 3.54
Unemployed 10 4.07
Total 92 3.75
Student 47 3.83
Employed 35 3.63
Place_Mean
Unemployed 10 3.92
Total 92 3.77
Student 47 3.17
Employed 35 3.08
Promotion_Mean
Unemployed 10 3.40
Total 92 3.16
ANOVA
Total 31.145 91
Between Groups 2.989 2 1.495 4.130 .019
Price_Mean Within Groups 32.205 89 .362
Total 35.194 91
Between Groups 1.056 2 .528 1.318 .273
Place_Mean Within Groups 35.669 89 .401
Total 36.726 91
Between Groups .797 2 .398 .375 .688
Total 95.329 91
90
a. Asymptotically F distributed.
Multiple Comparisons
Dependent Variable (I) Employment (J) Employment Mean Std. Sig. 95% Confidence
Status Status Difference Error Interval
(I-J) Lower Upper
Bound Bound
Employed .306 .143 .089 -.04 .65
Student
Unemployed -.223 .129 .216 -.54 .10
Games- Student -.306 .143 .089 -.65 .04
Employed
Howell Unemployed -.529* .150 .003 -.90 -.16
Student .223 .129 .216 -.10 .54
Unemployed
Employed .529* .150 .003 .16 .90
*. The mean difference is significant at the 0.05 level.
91
Appendix G
Sustainability Plan
Sustainability Goal
The goal is to improve community engagement through promotion, innovate
products for customer retention, and build the image of the food parks that offer customers
Sustainability Objective
This plan also focuses on increasing community engagement, as well as building
1. Improve the perception that the food parks offer high-quality and innovative products,
Utilize new technologies, new media and the Internet to capture the attention of our
targeted market groups and bridge the unique, diverse products as a reflection of varied
interests of the community, for the rapid response to economic changes and innovation in
food offerings.
92
Sustainability Audience
Primary Audience: Residents of the Nearby Vicinity. For the purpose of this
plan, I have segmented the targets in three primary groups with a focus on targeting Group
Friends
Project Components/Method
Product
Innovative and Quality Products. The result shows that Foods in food park should
be improved and cater wide selection of products to choose from because it is in the least
rank meaning it should be changed or maintained. If you want to sustain your customer
your product must be good and unique. Food parks nowadays has the same food choices
Goal. Customer retention if they see your unique menu, they will keep on going
Objectives
Creative ideas
Customer will keep on going back to Food Parks because of the food selection
Reputation Management
Action 1. Make new food variant that has not yet introduced to market. E.g. your
Action 5. Make your product unique and catchy to your target customers.
Price
Reasonable Food Price. The reasonable price is an amount your customers will
say is fair for the food they are ordering. If you charge too little, they may not value your
food enough. If you charge too much, they may feel your prices are too high and not eat at
your stall.
Place
Near to where they Live and Food Park Atmosphere. Food Park location must
gender, relationship status, median income, religion, environment, and ethnicity. Food
Park owners must know who their ideal customer is, and how that matches with the
Promotion
Imagine Building. Improve image and build top of mind awareness by active
Social Media Goal. Build online communities that allow current, future and former
customers to interact, keep up with and explore their connection with food parks and the
Reputation Management
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campaign
Action 3. Create a team of social media coordinators to monitor and interact with
communities.
Action 4. Create a mashup page of all official social media sites on a central
website
eMarketing. Drive target audience to the central website and encourage users to
Action 1. Update and refresh central website and integrate more community
engagement.
Timeline: Month 4
I propose to evaluate and assess the effectiveness of each action item initiated
Printed Materials. For all printed materials, track the number of pieces distributed
and to whom (target audience group) it was distributed. Create a mini-survey/response card
inserts for each printed piece. The questions on the response card would ask readers how
the brochure/report could be improved and/or what kind of information they wish to
receive. The response card would also ask how the reader prefers to receive information
(i.e., in the mail, newspapers, radio, television, Internet, etc.). For large distributions of
materials to houses, request the community head to fill out an evaluation form to help us
focus group evaluation of the social media advertisements prior to the launch to analyze
Once the campaign is in place, we will track the number of requests for more
information via various communication tools (e.g. mobile phone, websites, etc.).
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will be conducted to give a baseline assessment on the perception and awareness of the
community for food parks. Results will be analyzed, and adjustments will be made as
Track customer counts and conduct mini surveys to find out where people heard
Ask loyal customers where they heard about the park and what they like about it,
Conduct mini pop-up surveys on Website to assess the effectiveness of our site,
what can be improved on our Website, and how people prefer to receive their
information.
Review all survey results on a regular basis and plan as deemed necessary.
Curriculum Vitae
PATRICIA F. BACAYO
EDUCATIONAL BACKGROUND
2016 – 2020 DE LA SALLE ARANETA UNIVERSITY
Victoneta Ave, Malabon City
BSBA Major in Marketing Management
AFFILIATIONS
2018 – 2019 JUNIOR MARKETING EXECUTIVES
De La Salle Araneta University
Victoneta Ave., Malabon City