THEME 1

LEADERSHIP AND MANAGEMENT

Most of the participants experienced working as a regular beautician, being paid on a monthly
and commission basis. This experiences they had helped them I their day to day operations of
their businesses, say for example, when one of their employees failed or do not report, the
knowledge or skills they acquired in their previous jobs become useful as they are equipped with
the skills of the “know how” in giving service to their clients.
Before putting up their businesses, these salon owners experienced many ordeals as an employee
such as
Upon having their own businesses, they faced complex issues among their employees such as
These findings is similar with that of the study of _______________________ which states that