Thank you.

Please reply to VIPLINE.team@TELUS.com

With regards,

Lyza May Mariano

AP VIP LINE TEAM
TELUS Accounts Payable
1-888-493-2007

TELUS | the future is friendly®

Confidentiality Notice:
This e-mail transmission, and any documents, files or previous e-mail messages attached to it may contain confidential information that is
legally privileged. If you are not the intended recipient, or a person responsible for delivering it to the intended recipient, you are hereby
notified that any disclosure, copying, distribution or use of any of the information contained in or attached to this transmission is STRICTLY
PROHIBITED. If you have received this transmission in error, please immediately notify the sender. Please destroy the original transmission
and its attachments without reading or saving in any manner.

Hi Ad Hoc,

Please make an adjustment for the following invoice:

Invoice:
Amount: $
Document No.:
Co Code:
Vendor No.:

Invoice should be reversed because

Please advise once done.

Thank you.

Please reply to VIPLINE.team@TELUS.com

With regards,

Lyza May Mariano

AP VIP LINE TEAM
TELUS Accounts Payable
1-888-493-2007

TELUS | the future is friendly®

Confidentiality Notice:
This e-mail transmission, and any documents, files or previous e-mail messages attached to it may contain confidential information that is
legally privileged. If you are not the intended recipient, or a person responsible for delivering it to the intended recipient, you are hereby
notified that any disclosure, copying, distribution or use of any of the information contained in or attached to this transmission is STRICTLY
PROHIBITED. If you have received this transmission in error, please immediately notify the sender. Please destroy the original transmission
and its attachments without reading or saving in any manner.

Hi

Please be informed that invoice # xxxx is already cleared in our system with reference # xxxx and
payment will be received by xxxx.

Thank you.

Please reply to VIPLINE.team@TELUS.com

With regards,

Lyza May Mariano

AP VIP LINE TEAM
TELUS Accounts Payable
1-888-493-2007

TELUS | the future is friendly®

Confidentiality Notice:
This e-mail transmission, and any documents, files or previous e-mail messages attached to it may contain confidential information that is
legally privileged. If you are not the intended recipient, or a person responsible for delivering it to the intended recipient, you are hereby
notified that any disclosure, copying, distribution or use of any of the information contained in or attached to this transmission is STRICTLY
PROHIBITED. If you have received this transmission in error, please immediately notify the sender. Please destroy the original transmission
and its attachments without reading or saving in any manner.

Hi Team,

Kindly index attached invoice copy for payment processing.

Thank you.

With regards,

Lyza May Mariano

AP VIP LINE TEAM
TELUS Accounts Payable
1-888-493-2007
For faster response, you may directly email vipline.team@TELUS.com

TELUS | the future is friendly®

Confidentiality Notice:
This e-mail transmission, and any documents, files or previous e-mail messages attached to it may contain confidential information that is
legally privileged. If you are not the intended recipient, or a person responsible for delivering it to the intended recipient, you are hereby
notified that any disclosure, copying, distribution or use of any of the information contained in or attached to this transmission is STRICTLY
PROHIBITED. If you have received this transmission in error, please immediately notify the sender. Please destroy the original transmission
and its attachments without reading or saving in any manner.

Hi

Thank you for sending your invoice xxxx for processing but we noticed that the PO number belongs to
another vendor. Please provide valid PO number (starts with 450xxxxxxx; 10 digits) or TELUS contact
person’s full name for payment processing.

Thank you.

Please reply to VIPLINE.team@TELUS.com

With regards,

Lyza May Mariano

AP VIP LINE TEAM
TELUS Accounts Payable
1-888-493-2007

TELUS | the future is friendly®

Confidentiality Notice:
This e-mail transmission, and any documents, files or previous e-mail messages attached to it may contain confidential information that is
legally privileged. If you are not the intended recipient, or a person responsible for delivering it to the intended recipient, you are hereby
notified that any disclosure, copying, distribution or use of any of the information contained in or attached to this transmission is STRICTLY
PROHIBITED. If you have received this transmission in error, please immediately notify the sender. Please destroy the original transmission
and its attachments without reading or saving in any manner.

Hi

Thanks for sending your invoice copy. This will be forwarded to AP for payment processing.

Thank you.

Please reply to VIPLINE.team@TELUS.com

With regards,
Lyza May Mariano
AP VIP LINE TEAM
TELUS Accounts Payable
1-888-493-2007

TELUS | the future is friendly®

Confidentiality Notice:
This e-mail transmission, and any documents, files or previous e-mail messages attached to it may contain confidential information that is
legally privileged. If you are not the intended recipient, or a person responsible for delivering it to the intended recipient, you are hereby
notified that any disclosure, copying, distribution or use of any of the information contained in or attached to this transmission is STRICTLY
PROHIBITED. If you have received this transmission in error, please immediately notify the sender. Please destroy the original transmission
and its attachments without reading or saving in any manner.

Hi

Invoice # xxxx is now marked for deletion and will be deleted in the system within seven business days.

Thank you.

Please reply to VIPLINE.team@TELUS.com

With regards,

Lyza May Mariano

AP VIP LINE TEAM
TELUS Accounts Payable
1-888-493-2007

TELUS | the future is friendly®

Confidentiality Notice:
This e-mail transmission, and any documents, files or previous e-mail messages attached to it may contain confidential information that is
legally privileged. If you are not the intended recipient, or a person responsible for delivering it to the intended recipient, you are hereby
notified that any disclosure, copying, distribution or use of any of the information contained in or attached to this transmission is STRICTLY
PROHIBITED. If you have received this transmission in error, please immediately notify the sender. Please destroy the original transmission
and its attachments without reading or saving in any manner.

Hi

Invoice # xxx is not yet in our system. Please provide invoice copy with valid PO number or name of the
TELUS contact for payment processing.
Thank you.

Please reply to VIPLINE.team@TELUS.com

With regards,

Lyza May Mariano

AP VIP LINE TEAM
TELUS Accounts Payable
1-888-493-2007

TELUS | the future is friendly®

Confidentiality Notice:
This e-mail transmission, and any documents, files or previous e-mail messages attached to it may contain confidential information that is
legally privileged. If you are not the intended recipient, or a person responsible for delivering it to the intended recipient, you are hereby
notified that any disclosure, copying, distribution or use of any of the information contained in or attached to this transmission is STRICTLY
PROHIBITED. If you have received this transmission in error, please immediately notify the sender. Please destroy the original transmission
and its attachments without reading or saving in any manner.

Hi

Please be informed of the following invoice payment status.

Thank you.

Please reply to VIPLINE.team@TELUS.com

With regards,

Lyza May Mariano

AP VIP LINE TEAM
TELUS Accounts Payable
1-888-493-2007

TELUS | the future is friendly®

Confidentiality Notice:
This e-mail transmission, and any documents, files or previous e-mail messages attached to it may contain confidential information that is
legally privileged. If you are not the intended recipient, or a person responsible for delivering it to the intended recipient, you are hereby
notified that any disclosure, copying, distribution or use of any of the information contained in or attached to this transmission is STRICTLY
PROHIBITED. If you have received this transmission in error, please immediately notify the sender. Please destroy the original transmission
and its attachments without reading or saving in any manner.

Hi xxx
Thank you for sending your invoice xxxx for processing but we noticed that there is no PO number or
complete name of Telus contact. Please provide valid PO number (starts with 450xxxxxxx; 10 digits) or
TELUS contact person’s full name for payment processing.

Kindly ensure all invoices and credit memos submitted have PO or TELUS contact to avoid payment
delay.

Thank you.

Please reply to VIPLINE.team@TELUS.com

With regards,

Lyza May Mariano

AP VIP LINE TEAM
TELUS Accounts Payable
1-888-493-2007

TELUS | the future is friendly®

Confidentiality Notice:
This e-mail transmission, and any documents, files or previous e-mail messages attached to it may contain confidential information that is
legally privileged. If you are not the intended recipient, or a person responsible for delivering it to the intended recipient, you are hereby
notified that any disclosure, copying, distribution or use of any of the information contained in or attached to this transmission is STRICTLY
PROHIBITED. If you have received this transmission in error, please immediately notify the sender. Please destroy the original transmission
and its attachments without reading or saving in any manner.

Hi

Please post invoice # xxx with VID xxx. Kindly advise once done.

Thank you.

Please reply to VIPLINE.team@TELUS.com

With regards,

Lyza May Mariano

AP VIP LINE TEAM
TELUS Accounts Payable
1-888-493-2007

TELUS | the future is friendly®

Confidentiality Notice:
This e-mail transmission, and any documents, files or previous e-mail messages attached to it may contain confidential information that is
legally privileged. If you are not the intended recipient, or a person responsible for delivering it to the intended recipient, you are hereby
notified that any disclosure, copying, distribution or use of any of the information contained in or attached to this transmission is STRICTLY
PROHIBITED. If you have received this transmission in error, please immediately notify the sender. Please destroy the original transmission
and its attachments without reading or saving in any manner.

Hi

The below mentioned invoice has been posted but has been blocked by the system due to incomplete
GR. The vendor is now awaiting payment, and this invoice is on an R-block. Please complete the GR and
let us know once done so that we can release this for payment.

Invoice#:
PO#:
Vendor#:
Amount:

Thank you.

Please reply to VIPLINE.team@TELUS.com

With regards,

Lyza May Mariano

AP VIP LINE TEAM
TELUS Accounts Payable
1-888-493-2007

TELUS | the future is friendly®

Confidentiality Notice:
This e-mail transmission, and any documents, files or previous e-mail messages attached to it may contain confidential information that is
legally privileged. If you are not the intended recipient, or a person responsible for delivering it to the intended recipient, you are hereby
notified that any disclosure, copying, distribution or use of any of the information contained in or attached to this transmission is STRICTLY
PROHIBITED. If you have received this transmission in error, please immediately notify the sender. Please destroy the original transmission
and its attachments without reading or saving in any manner.

Hi

Thanks for sending your statement. This is now under review and we will advise you once done checking
the status of your invoices.

Thank you.

Please reply to VIPLINE.team@TELUS.com

With regards,

Lyza May Mariano

AP VIP LINE TEAM
TELUS Accounts Payable
1-888-493-2007

TELUS | the future is friendly®

Confidentiality Notice:
This e-mail transmission, and any documents, files or previous e-mail messages attached to it may contain confidential information that is
legally privileged. If you are not the intended recipient, or a person responsible for delivering it to the intended recipient, you are hereby
notified that any disclosure, copying, distribution or use of any of the information contained in or attached to this transmission is STRICTLY
PROHIBITED. If you have received this transmission in error, please immediately notify the sender. Please destroy the original transmission
and its attachments without reading or saving in any manner.

Hi

Kindly put a stop payment and re-issue. Thank you.

Cheque #:
Amount paid:
Document #:
Co. Code:
Vendor #:
Invoice #:

Thank you.

Please reply to VIPLINE.team@TELUS.com

With regards,

Lyza May Mariano

AP VIP LINE TEAM
TELUS Accounts Payable
1-888-493-2007

TELUS | the future is friendly®

Confidentiality Notice:
This e-mail transmission, and any documents, files or previous e-mail messages attached to it may contain confidential information that is
legally privileged. If you are not the intended recipient, or a person responsible for delivering it to the intended recipient, you are hereby
notified that any disclosure, copying, distribution or use of any of the information contained in or attached to this transmission is STRICTLY
PROHIBITED. If you have received this transmission in error, please immediately notify the sender. Please destroy the original transmission
and its attachments without reading or saving in any manner.
Hi

We have received an invoice where the billed name was TELUS Communications Company. May we
request a revised copy of the attached invoice with the updated billed name TELUS Communications
Inc.

Moving forward, accounts payable only process invoices with the updated billed name due to
reorganization.

Thank you.

Please reply to VIPLINE.team@TELUS.com

With regards,

Lyza May Mariano

AP VIP LINE TEAM
TELUS Accounts Payable
1-888-493-2007

TELUS | the future is friendly®

Confidentiality Notice:
This e-mail transmission, and any documents, files or previous e-mail messages attached to it may contain confidential information that is
legally privileged. If you are not the intended recipient, or a person responsible for delivering it to the intended recipient, you are hereby
notified that any disclosure, copying, distribution or use of any of the information contained in or attached to this transmission is STRICTLY
PROHIBITED. If you have received this transmission in error, please immediately notify the sender. Please destroy the original transmission
and its attachments without reading or saving in any manner.

Hi

Seeking for your assistance regarding attached invoice # xxx if you can provide the PO number or if it
should be processed under your workflow for payment processing. Please advise.

Thank you.

Please reply to VIPLINE.team@TELUS.com

With regards,
Lyza May Mariano
AP VIP LINE TEAM
TELUS Accounts Payable
1-888-493-2007

TELUS | the future is friendly®

Confidentiality Notice:
This e-mail transmission, and any documents, files or previous e-mail messages attached to it may contain confidential information that is
legally privileged. If you are not the intended recipient, or a person responsible for delivering it to the intended recipient, you are hereby
notified that any disclosure, copying, distribution or use of any of the information contained in or attached to this transmission is STRICTLY
PROHIBITED. If you have received this transmission in error, please immediately notify the sender. Please destroy the original transmission
and its attachments without reading or saving in any manner.

Hi xxx

Seeking for your advise regarding invoice xxxxx as it is under your workflow for processing. Please
provide an update since the vendor is now asking for the payment status.

Thank you.

Please reply to VIPLINE.team@TELUS.com

With regards,

Lyza May Mariano

AP VIP LINE TEAM
TELUS Accounts Payable
1-888-493-2007

TELUS | the future is friendly®

Confidentiality Notice:
This e-mail transmission, and any documents, files or previous e-mail messages attached to it may contain confidential information that is
legally privileged. If you are not the intended recipient, or a person responsible for delivering it to the intended recipient, you are hereby
notified that any disclosure, copying, distribution or use of any of the information contained in or attached to this transmission is STRICTLY
PROHIBITED. If you have received this transmission in error, please immediately notify the sender. Please destroy the original transmission
and its attachments without reading or saving in any manner.

Hi ,

<vendor name> has sent a message asking for the status of the approval of this past due Invoice.
Please can you approve this workflow, or let us know if it is not possible? We will share your message
with the Vendor.
VID #
Invoice #
PO #
Service Entry # :