Housekeeping Department

Strengths:

 Consistent quality & hygiene standards

Weakness:

 There are rooms that are not fully renovated; there are still broken tiles on flooring and
bathrooms.

Opportunities:

 Growing market and tourism industry in Pampanga during holiday seasons.

Treats:

 The customers might complain and look for a better hotel that will give them satisfactory
feeling.
Food and Beverages

Strengths:

 Affordable beverages and food with a good quality of ingredients

Weakness:

 It is not well known in the market.

Opportunities:

 1 jobs opportunities for the newly graduates on unemployed

Treats:

 There are lots of competition that has built their our name in the market and have already lots
of valued customers