Professional Documents
Culture Documents
Marketing Analysis of Nike
Marketing Analysis of Nike
Nike Inc. was founded in 1962 by Bill Bowerman and Phil Knight as a partnership under the
name, Blue Ribbon Sports. Our modest goal then was to distribute low-cost, high-quality
Japanese athletic shoes to American consumers in an attempt to break Germany's
domination of the domestic industry. Today in 2000, Nike Inc. not only manufactures and
distributes athletic shoes at every marketable price point to a global market, but over 40% of
our sales come from athletic apparel, sports equipment, and subsidiary ventures. Nike
maintains traditional and non-traditional distribution channels in more than 100 countries
targeting its primary market regions: United States, Europe, Asia Pacific, and the Americas
(not including the United States). We utilize over 20,000 retailers, Nike factory stores, Nike
stores, NikeTowns, Cole Haan stores, and internet-based Web sites to sell our sports and
leisure products. We dominate sales in the athletic footwear industry with a 33% global
market share. Nike Inc. has been able to attain this premier position through "quality
production, innovative products, and aggressive marketing." As a result, for the fiscal year
end 1999, Nike's 20,700 employees generated almost $8.8 billion in revenue. 1
Products
Our primary product focus is athletic footwear designed for specific-sport and/or leisure
use(s). We also sell athletic apparel carrying the same trademarks and brand names as
many of our footwear lines. Among our newer product offerings, we sell a line of
performance equipment under the Nike brand name that includes sport balls, timepieces,
eyewear, skates, bats, and other equipment designed for sports activities. In addition, we
utilize the following wholly-owned subsidiaries to sell additional sports-related merchandise
and raw materials: Cole Haan Holdings Inc., Nike Team Sports, Inc., Nike IHM, Inc., and
Bauer Nike Hockey Inc. Our most popular product categories include the following:
Running
Basketball
Cross-Training
Outdoor Activities
Tennis
Golf
Soccer
Baseball
Football
Bicycling
Volleyball
Wrestling
Cheerleading
Aquatic Activities
Auto Racing
Other athletic and recreational uses
Revenues in the fiscal year ended May 31, 1999, declined by 8% over the prior year to
$8.777 billion. As illustrated in the graph below, this marked the first time since 1994 that
revenues have declined. Regardless of this year's decline, Nike Inc. achieved 300%
revenue growth over a 10-year period, rising from 1990 sales of $2.235 billion.
Exhibit 1
Although revenues declined in 1999, net income increased by 13% over the prior year. As
the graph below illustrates, net income has been volatile in the latter half of the 90's. Sharp
decreases in 1998 and 1999 net income were due to restructuring charges. If these charges
had not been incurred, income would have been flat for both years. Efficiency in cost control
and inventory management has allowed net income to increase while revenues decreased
in 1999. Note that the largest growth rate was 43% in 1997 over the prior year with net
income of $795.8 million.
Exhibit 2
Challenges
Our greatest challenge in 2000 will be to maintain the operational and financial initiatives we
worked so hard to implement in 1998 and 1999. We must maintain our inventory levels low
enough that will allow us to adapt to quickly changing market trends. Financially, we must
remain conservative in our cost structure. Cuts to operating expenses of almost $200 million
this past year demonstrated that we are in a position to be nimble in light of our industry-
dominating size. With the gradual economic recovery in the Asia Pacific region, we can
capitalize on customers who are financially stronger. Our sponsorship of the 2000 Olympic
Games in Sydney, Australia, and the 2002 World Cup in Japan and Korea will be the start of
many opportunities to bring sports events into the mainstream for regional and global
markets. With added exposure, we are challenged to respond to a market demand for
fashionable athletic footwear and apparel. In this quest, we will succeed if we keep quality
and performance at the core of our business.
The Internet is a rapidly changing medium. As the first company in our industry to offer e-
commerce capabilities, we must proceed with caution and stealth in order to select an
enduring strategy that will complement our existing distribution channels.
HISTORY
Bill Bowerman and Phil Knight founded Nike Inc. as Blue Ribbon Sports in 1962. The
partners began their relationship at the University of Oregon where Bowerman was Knight’s
track and field coach. While attending Stanford University, Knight wrote a paper about
breaking the German dominance of the U.S. athletic shoe industry with low-priced Japanese
shoes. In an attempt to realize his theory, Knight visited Japan and engineered an
agreement with the Onitsuka Tiger company, a manufacturer of quality athletic shoes, to be
their sole distributor in the United States.
In 1962, Knight received the first shipment of 200 pairs of Tiger shoes to his parent’s garage
in Oregon. The shoes were bought by Blue Ribbon Sports (BRS), the name of the
partnership between Knight and Bowerman that they formed with only $1,000 in capital.
Knight peddled Tiger’s shoes at local track meets grossing $8,000 of sales in their first year.
In 1966, Bowerman, who had previously designed shoes for his university athletes, worked
with Tiger to design the Cortez running shoe. The shoe was a worldwide success for the
Onitsuka Tiger Company and was sold at the first BRS store. In 1971, BRS, with creditor
support, started manufacturing their own line of shoes. Later that year, the first BRS shoe
was introduced. The shoe was a soccer shoe that bore the Nike brand name, referring to
the Greek Goddess of Victory, and the Swoosh trademark. A student designed the Swoosh
trademark for a paltry fee of $35. The Swoosh was meant to symbolize a wing of the Greek
Goddess.
1972 marked the breakup of the BRS/Tiger relationship. BRS soon changed its name to
Nike, Inc. and debuted itself at the 1972 Olympic trials. In 1973, Steve Prefontaine was the
first prominent track star to wear Nike shoes. The late 70’s and early 80’s also saw John
McEnroe, Carl Lewis, and Joan Benoit sporting Nike shoes. Nike popularity grew so much
that in 1979 they claimed 50% of the U.S. running market. A year later with 2,700
employees, Nike went public selling 2 million shares on the New York Stock Exchange.
The 1980’s were marked by the signing of Michael Jordan as a product spokesperson,
revenues in excess of $1 billion, the formation of Nike International Ltd., and the "Just Do It"
campaign. Nike also expanded its product line to include specialty apparel for a variety of
sports. In 1990, Nike surpassed the $2 billion mark in consolidated revenue with 5,300
employees worldwide. In addition, we opened the Nike World Campus in Beaverton,
Oregon.
In 1991, Nike pushed revenues to $3 billion, up from $2 billion the prior year. This mark
would continue to grow throughout the 90’s, with revenues in 1999 reaching $8.8 billion.
These revenues grew based on improvements in shoe technology and successful marketing
campaigns. International revenues fueled a great portion of this growth with an 80%
increase in 1991 from the prior year. In 1992 international revenues topped $1 billion for the
first time and accounted for over one-third of our total revenues. Such growth continued
throughout the 1990's as we continued to focus our marketing efforts on major sporting
events like the World Cup, and the next generation of celebrity endorsers, such as Tiger
Woods, Lance Armstrong, and the players of women's professional basketball (WNBA). At
the end of the 90’s, Nike’s goal, as stated in our company web site, is to become a truly
global brand.
PROFILE OF THE CEO
Phillip H. Knight, Chairman and Chief Executive Officer, is the co-founder of Nike, Inc. He
has been the driving force behind our company's success since its inception in 1964 under
the name Blue Ribbon Sports. Knight is 61 years of age and holds an undergraduate
degree from the University of Oregon and an MBA from Stanford University. Knight
practiced as a CPA and taught at Portland State University prior to founding the company
known today as Nike. He has been an innovative visionary in the industry of athletic
footwear and apparel. His efforts have helped to establish Nike as an industry leader in both
national and international markets. Knight's managerial mode is one that is characterized by
strategic planning. This mode is representative of an open-minded CEO, one willing to take
calculated risks and make conservative decisions based on careful analysis of external and
internal environments. Knight's decision-making style favors the participative approach. He
is not hesitant to make unilateral decisions, but prefers to look to his trusted management
team for their insight and ideas before choosing a course of action.
Reebok, in terms of their products, is not entirely different from Nike. Reebok is involved in
the design and marketing of both athletic and non-athletic footwear and apparel, as well as
other various fitness projects. Reebok’s market share is a distant third in the footwear
industry at 11.2% (compared to 30.4% and 15.5% for Nike and Adidas respectively).
Reebok’s financial position has been gradually slipping for a number of years. This is
evident in their declining stock price, which has fallen by over 80 percent in the last four
years. Reebok’s financial woes are illustrated in their declining net sales. Reebok’s net
sales declined 9% during the first three-quarters of fiscal year 1999. During that same
period, net income declined 17%. Taking these and other factors into account leaves
Reebok’s current financial position, as a whole, looking bleak.
Industry Size
In 1998, Americans spent approximately $38 billion to purchase more than 1.1 billion pairs
of shoes. The wholesale value of athletic shoes for the US market totaled $8.7 billion in
1998 down 8.5% from the year before. According to the Sporting Goods Manufacturers
Association, athletic footwear accounts for almost 35% of all footwear purchases.
In general, consumers are spending less worldwide for athletic footwear. The current
domestic industry focus is on casual and comfortable shoes. Although athletic footwear
sales appear to be recovering, demand is still leaning toward the "brown shoe" casual
footwear with a comfortable and rugged design. This switch is due to the increasing number
of workplaces adopting casual dress codes.
Industry Profitability
The athletic footwear industry is a challenging and saturated market. Intense competition,
fashion trends, and price conscious consumers have slowed growth in this industry.
Manufacturers are combating sluggish sales with radical new styles, along with offering
more styles at lower price points. Companies are looking for new ways to boost sales by
capitalizing on direct Internet sales to consumers. Many companies are also increasing
profitability by transferring production to cheaper offshore facilities.
This segment has reached a point of maturity in the domestic market and can look forward
to only modest sales growth for the long term. However, sales are improving slightly,
especially in the areas of running shoes, cross-trainers and basketball shoes. Therefore,
companies with strong brands will increasingly turn to international markets for growth.
Industry Seasonality
Overall, sales in the athletic footwear industry remain stable throughout the year. The global
variance in our market balances the seasonal fluctuations. Typical trends in seasonality
appear for spring apparel, the back-to-school season, and the Christmas holiday season.
Industry Cyclicality
In fiscal year 1999, the economy was relatively favorable for footwear manufacturers. The
footwear industry and its profitability are closely tied to economic cycles. Modest inflation,
low unemployment, and a booming stock market will all contribute to healthy consumer
spending.
The theory behind the slowdown in sales is that growth in athletic footwear and apparel is
cyclically sensitive to the Olympics. Historically, years of the Olympic Games have
demonstrated surges in growth followed by difficult sales periods. The outlook for increased
sales trends is optimistic due to the upcoming Olympic Games slated for this year. Nike can
also look forward to a boost in demand from the World Cup events.
Entry Barriers
The athletic footwear industry is a very competitive and mature market. The leaders of this
industry are very well established. Leaders like Nike and Reebok have made the industry
what it is today. Consequently, long-time competitors like Saucony and K-Swiss have been
struggling for years just to keep their brands alive. This cutthroat environment has hindered
the entry of new competitors.
Economies of scale also contribute to the lack of newcomers into this market. In order to
have an edge over the leaders, companies must be able to compete at all levels such as
reasonable pricing, efficient production, and high product quality. These things are difficult
to achieve without the resources of an established manufacturer.
Another key barrier to entry is the access of traditional distribution channels. When combing
the shelves at stores like Sports Authority and FootLocker, it is evident that the leaders
dominate the shelves. Lesser-known brands are viewed by retailers as being too risky to
replace an established brand name like Nike or Reebok on the shelf.
These walls seem to be breaking down with the help of the Internet. The costs of overhead
that come along with traditional brick and mortar retail distributors are being significantly
diminished. New entrants are now able to slide into markets without these high startup
costs, making it more profitable to begin production.
Exit Barriers
When a company decides to exit from this industry it must be aware of things such as
indebtedness and its ability to meet those obligations. A company must also be cognizant of
lawsuits filed by its stakeholders and claims made on any residual assets.
COMPANY ANALYSIS
Strategic Managers
Nike’s board of directors consists of both management directors and independent directors.
The combination of these two types of directors benefits Nike in that there is a presence of
those directly involved with Nike as well as others indirectly involved who bring outside
experience, provide another frame of reference and can assist the overall board in thinking
"outside the box." Nike’s board would be classified as an oversight board, playing an active
role with regards to management’s decisions in the area of strategy formulation.
The average age of Nike’s board is 62, the youngest member being 49 and oldest being 79.
This constitutes a possible weakness in that there is a lack of younger members of the
board who could serve to bring a new perspective to the company and assist in achieving
Nike’s goals.
Ralph D. DeNunzio President, Harbor Point Associates, Inc., New York City, NY
Richard K. Donahue Vice Chairman of the Board, Lowell, Massachusetts Delbert J. Hayes,
Newberg, OR
Douglas G. Houser Assistant Secretary, Nike, Inc., Partner – Bullivant, Houser, Bailey,
Pendergrass & Hoffman Attorneys, Portland, OR
John E. Jaqua Secretary, Nike, Inc., Partner – Jaqua & Wheatley, P.C. Attorneys,
Eugene, OR
Philip H. Knight Chairman of the Board and Chief Executive Officer, Nike, Inc.,
Beaverton, OR
A. Michael Spence
Dean, Graduate School of Business, Stanford University, Palo Alto, CA
John R. Thompson, Jr. Former Head Coach, Georgetown University, Washington, D.C.
Co-founder, Philip H. Knight, has been with Nike since its inception. As a result, he has
much knowledge and experience about the company and the industries in which it
competes. Knight’s strategic planning managerial style serves as a strength in that his
actions are planned and calculated, allowing for both risky and conservative decisions
based on careful thought and analysis. His participative decision-making style can also be
viewed as a strength such that Knight is willing to listen to others to generate ideas. He
does not limit the company’s options to one-sided ideas and decisions.
Environmental Analysis
Internal – Strength
Nike’s management analyzes its internal environment and makes decisions based on that
analysis. Because of Nike’s marketing research, the company has decided to revamp its
apparel division to be more fashion savvy. As a result of product and pricing research, Nike
has decided to continue to focus on the high end market while increasing its market share in
the middle and low price ranges in an attempt to broaden Nike’s product spectrum.
External - Weakness
Nike’s failure to foresee problems in relation to labor and factory conditions at production
locations has resulted in bad publicity and declining sales as society and consumers call for
more "socially responsible" companies.
Strategy Formulation
Mission - Weakness
Nike’s mission statement resembles a vision statement and is therefore a weakness. While
the mission does broadly identify the business we are in, namely the sports and fitness
industry, it is not specific as to what products and services we provide. The mission
statement also omits any mention of distribution channels and customers. It does, however,
portray management’s beliefs and values of our desire to be number one and maintain the
leading position in the sports and fitness shoe and apparel industry.
Nike has no published corporate objectives in relation to the overall company. This lack of
corporate objectives represents a weakness. Stakeholders should be well aware and
informed of a company’s corporate objectives to better understand the nature of the
company and its direction.
For our grand strategy, Nike utilizes innovation to produce top quality athletic footwear and
apparel. As a result of devoting vast resources to the research and development of its
products, Nike has captured the largest market share in the athletic footwear and apparel
industry and continues to be the leader of quality products.
The competitive strategy that Nike introduced at the end of the 1990's concentrates on
honing the focus of our marketing strategies and product offerings through product
differentiation. We realize that the team-mentality that captured the spirit of athletics in the
late 1980's and early 1990's has been replaced by a sense of individualism. Younger
consumers especially, look to extreme sports and retail outlets such as Ambercrombie &
Fitch and Old Navy to find a sense of individual style. We are responding to this movement
in a number of ways. While retaining our company's long-standing tradition of placing
performance through new-product development as a top priority, a never-before seen
element of fashion will receive a second-place priority built into our products and image. For
the 1999 back-to-school season, we conducted fashion shows in twelve U.S. cities. In
addition, an element of individualism is most obvious in our Web site. Customers can select
the color and design a monogrammed heel-insignia for our made-to-order athletic shoes.
Strategy Implementation
Nike has created a corporate culture rich with employee loyalty and team spirit. Red
"Swooshes" float across everything from screen savers to coffee cups at the company's
headquarters in Beaverton, Oregon. The company chooses to call its headquarters a
"campus" instead of an office. Employees are called "players," supervisors are "coaches"
and meetings are "huddles." These terms go a long way to make the daily work experience
less than dull for the lucky employees in Beaverton.
In 1985, thirteen years after the company was founded, Nike was blindsided when Reebok
developed its multicolored aerobic shoes. It was then that we decided to reinvent our
business and culture, becoming highly motivated about selling sports and a "Nike way-of-
life." With this decision the company also restructured its marketing campaign, focusing
more on an image rather than just product advertising, a strategy which led to the "Just Do
It" mantra.
Since then, Nike has been striving towards an inner culture that reflects this mantra.
Employees are given an hour and a half for lunch to play sports or simply workout. The new
Nike is not just about shoes and slam-dunks, but about promoting a lifestyle. All new
employees view a video of sports highlights accompanied by a soundtrack that discusses
the soul of the athlete and the competitive spirit. In addition, management sends weekly
emails to update employees on the recent successes of Nike-sponsored athletes, and often
hosts spokespeople to motivate and thank its staff for contributions to the sports world. It is
not surprising that an athletic background helps a prospective employee. In keeping with its
sports approach Nike asks its players to work by two principals above all others -- "Honesty
first, and competition second. Compete with yourself not your colleagues."
Nelson Ferris, a 47 year-old head of its corporate education department states that, "The
Swoosh represents something other than just a company. It represents a whole value
system."2 Ferris, a longtime employee, even has a Swoosh tattooed above his ankle. "It
stops being a job and starts to become a way that your are defining the way your are living
on earth."2
Communication - Strength
In late spring of 1999, Nike Retail, Nike's subsidiary consisting of the Nike Town shops and
employee stores around the world, upgraded their hardware and software. Our former
technology offerings consisted of IBM 4690-series point-of-sale cash registers running on
the OS/2 operating system. We have upgraded to PC-based systems running the more
sophisticated Windows NT operating system. The software we have been using for the past
few years called, Connect: Remote, made by Sterling Commerce Inc., is also being
upgraded to the new operating platform. Corporate office communications capabilities with
these branch locations will be improved dramatically. Sales and inventory data can be
monitored in real-time. Electronic journaling, credit authorization, and sales reconciliation
processing-efficiency will increase due to the addition of in-store databases. Modems
transmitting data at 56K BPS, or even with digital technology, will replace the 9600 BPS
modems and provide for quicker processing times. All of these innovations will allow
executives at the corporate office and in other branches to better manage operations.
Leadership - Strength
Nike’s top management’s leadership style can be characterized by the team management
approach. Top management consists of a committed group of executives all bringing
together vast experience and knowledge. The group is team oriented, but is capable and
does work independently recognizing the common stake that each places in Nike. This style
of leadership leads to relationships of trust and respect. The company culture lends a hand
to the fact that top management’s teamwork style has spread throughout the organization.
Motivation - Weakness
While Nike employees have been loyal and committed workers, after the cost-reductions
that took place in the fourth quarter of 1998 resulting in a reduction of the number of
employees, we have had to place greater emphasis on motivation among the retained
employees. Morale also fell as a result of bad media coverage over reports of substandard
working conditions for our Asian factory workers. While initiatives have been set to increase
overall employee morale, this area remains a challenge to the company.
Strategy Control
Marketing
Nike’s global market share was an impressive 30.4% in 1998. Despite a slight decline from
prior years, Nike continues to have the greatest market share in the U.S. branded athletic
footwear market. In 1998, the closest competitor, Adidas, held 15.5% of the market share
while Reebok held 11.2%. The remaining competitors, including Fila, Timberland, Asics,
Converse, and New Balance, among others, each hold approximately 3-5% of the
remaining market share. While Nike’s market share is still in the lead, it is expected to
increase with new products. Nike’s market share is expected to do especially well as a
result of sponsoring the summer Olympics in 2000 in Sydney, Australia, the 2002 World
Cup in Japan and Korea, and the U.S. Speedskating team in the 2002 Winter Olympics in
Salt Lake City, Utah.
Nike has taken the lead in e-commerce by being the first to market with its e-commerce
web-site. Nike launched its e-commerce site in April 1999 by offering 65 styles of shoes to
the U.S. market for purchase. Nike increased its e-commerce presence by launching
NIKEiD in November 1999. NIKEiD enables online consumers to design key elements of the
shoes they purchase. The program represents the first time a company has offered mass
customization of footwear. Nike’s future plans include opening an online shop for the
Japanese market next year followed by global rollout. By being the first to market, Nike
enables itself to become established while competitors rush to join us.
Products - Strength
Though Nike leads the apparel division among industry competitors, Nike has not claimed to
be leading the race among the apparel industry as a whole. Due to increased emphasis by
consumers on fashion in relation to sportswear, we have had to make strides to appeal to a
fashion savvy market. Our apparel line is not only being challenged by our typical industry
competitors such as Adidas and Reebok, but also by clothing and accessories retailers such
as Old Navy and Abercrombie & Fitch. Continuous marketing research could prove to be
key in assessing the market. Nike is planning on initiating five structures within the apparel
division to focus on the following areas:
o Women
o Men
o Kids
o sports graphics and caps
o strategic response independently
We are also spending more time on continuing to support and develop programs to gain a
better understanding what our customers would like to see in the market.
Products - Weakness
Nike has had much success as a result of collaborating with other companies within the
sports and fitness industry. However, at times we expanded into markets for which we were
not strategically suited. An example is the decrease in brands made available due to
declining sales of in-line skating and roller hockey products at Bauer Nike Hockey. As a
result, we have had to exit two manufacturing operations at our Bauer Nike subsidiary. We
had to terminate 51 employees. Had we anticipated the decline sooner, perhaps gradual
changes could have been made so that the end result may not have been as finite in nature.
The desire to prevent situations such as these from continuing to occur, we have initiated a
more aggressive program to review product collaborations that are outside of our core basis
of products.
Pricing - Weakness
In general, Nike’s products are considered to be of higher quality and as a result have
higher prices relative to our competitors. While the prices are realistic given the nature of
the products we offer to our consumers, at times our consumers may not agree. This
presents a weakness. To mitigate any future problems in our high quality/high price lines,
we are placing a renewed emphasis on emerging technology and innovation towards the
development of new products, specifically the Nike Alpha Project, a revolutionary new line
of athletic shoes. Despite the fact that in the past we may have overlooked the mid- to
lower-price-point products, presenting another weakness with room for improvement, we
are dedicating our time and money to better develop our competitive position at all price
points to build strengths at each of these levels. We see much potential in the lower price
points and plan to meet the needs of those markets.
Nike primarily conducts marketing research on a continual basis to assist in maintaining our
company’s position as the leader in the athletic footwear and apparel industry. Because of
such research, we have decided to revamp our apparel division, an area in which we can
still greatly improve. Nike will be organizing the internal business by gender as opposed to
sport category and conducting increasing amounts of research addressing the buying habits
of men, who tend to be item-driven, and women, who tend to be collection-driven, with
specifically targeted product lines.
Production
Nike’s facilities are located throughout Asia and South America. The locations are
geographically dispersed which works well in our mission to be a truly global company. The
production facilities are located close to raw materials and cheap labor sources. They have
been strategically placed in their locations for just this purpose. In general, the facilities are
located further from most customers, resulting in higher distribution costs. However, the cost
savings due to the placement of our production facilities allows for cheaper production of
our products despite the higher costs of transporting our products. As Nike continues to
expand in the global economy and increase its market throughout the world, these
dispersed facilities will prove to be beneficial.
Our facilities abroad have attracted bad publicity in recent years. Though our facilities
comply with local labor standards, generally, they have not met U.S. standards. We want to
be a leader and set a responsible corporate example for other businesses to follow. As part
of Nike’s new labor initiative, we commit to:
o Expanding our current independent monitoring programs to include non-
governmental organizations, foundations and educational institutions. We
want to make summaries of their findings public;
o Adopting U.S. Occupational Safety and Health Administration (OSHA) indoor
air quality standards for all footwear factories;
o Funding university research and open forums to explore issues related to
global manufacturing and responsible business practices such as
independent monitoring and air quality standards.
While establishing these policies is a step in the right direction for Nike, the difficult task at
hand will be the implementation of the aforementioned goals to ensure the success of the
program.
Focus - Strength
Although Nike conducts continuous, basic research that benefits numerous facets of the
sports and fitness industry, our primary focus is directed towards applied research. Applied
research focuses on short-term initiatives such as successfully developing new product
lines. This proves to be a strength in that this method of research is less costly than basic
research, and less risky due to the short-term nature. Successful projects can realize
immediate profitability while unsuccessful projects may be discontinued without enduring
materially large losses.
Focus – Weakness
Focusing on applied research can be a weakness as well. Many new, innovative ideas
come into existence as a result of basic, unspecific research. Though more risky and
expensive, Nike would benefit from increasing the amount of basic research we conduct
with hopes of uncovering potential opportunities of which Nike could take advantage.
Posture - Strength
Our posture is primarily innovative, while at times adjusting to a protective position, and
other times a catch-up stance. Nike prides itself on being a premiere provider of high quality
sports footwear and apparel. Innovation has been the key to aiding Nike in securing its
position as the leader in the market. Due to the lead Nike possesses in the industry, we can
afford to look long-term and place a greater emphasis on innovation as opposed to other
companies with a short-term outlook attempting to improve upon existing products and
services. At times, we need to adjust our posture in relation to a particular product line or
area of products. In these instances, Nike may choose a defensive strategy to remedy the
current situation. We may also choose a catch-up strategy and mimic what is working well
for other companies in the industry.
Human Resources
No successful company can exist and succeed without utilizing its human capital. While
Nike has had various policies in place, weaknesses still exist in regards to labor policies in
overseas locations. We received much bad publicity as well as experienced a decrease in
sales as a result of poor labor policies and lack of policies established abroad. Because of
this and Nike’s goal to be a responsible citizen of the corporate world, Nike has committed
to goals to better the problems as part of the aforementioned labor initiative:
o Increasing the minimum age of footwear factory workers to 18, and minimum
age for all other light-manufacturing workers (apparel, accessories,
equipment) to 16;
o Expanding education programs, including junior and high school equivalency
courses, for workers in all Nike footwear factories;
o Increasing support of its current micro-enterprise loan program to 1,000
families each in Vietnam, Indonesia, Pakistan, and Thailand.
While establishing these policies is a step in the right direction for Nike, the difficult task at
hand will be the implementation of the aforementioned goals of the new labor initiative to
ensure the success of the program.
Public Affairs
Ethics – Weakness
Accusations of unethical behavior, whether or not they are true, only serve to injure Nike’s
image, and, as a result, product sales. One such example of questionable behavior relates
to Vietnam and the trade embargo placed on the communist country as a result of United
States POWs/MIAs. In 1993, United States President, Bill Clinton, promised to keep the
embargo in place until the U.S. received an accurate picture of the situation. However, two
years later President Clinton normalized trade relations to the dismay of the POW/MIA
families involved, yet to the delight of the corporations operating in Vietnam. White House
documents have revealed large donations to the Democratic National Committee by
companies with an interest in seeing the embargo lifted. The author of the article, "Nike’s
Dirty Little Secret," alludes to the fact that Nike was present on this list. The image of
profitability being more important than American POW/MIAs has led to an unfavorable
image with armed forces, families and Americans as a whole. This, combined with the
"sweatshop" operations in Nike facilities in Vietnam and other countries, has negatively
impacted Nike’s image. While the worst is over, Nike is still working on initiatives to change
the current situations throughout factories. Whether true or not, the company still suffers
from this unethical image and must sway the minds of the consumer and give them a
renewed faith in the responsibility of Nike.
Social Responsibility - Strength
In response to accusations by consumer groups over unfair labor practices, Nike has
developed a Corporate Responsibility Policy that discusses how we will improve working
conditions for our international employees. The Policy outlined on our web-site has the
following mission, "To lead in corporate citizenship through operations that reflect caring for
the world family of Nike, our teammates, our consumers, and those who provide services to
Nike." The policy includes, but is not limited to, the following initiatives: raising age limits in
factories to 18 years, securing independent monitoring for our factories, extending a
commitment to the environment, improving safety and health conditions, and developing
programs to provide educational programs. The policy shows Nike’s commitment to
responding to the concerns of consumers, as well as a commitment to our employees
around the world.
Finance/Accounting
(For the following, see Exhibit 4, Table of Key Financial Ratios on page 22)
Our company’s current ratio is 2.26, just slightly below the industry average of 2.28. The
current ratio, while not a major strength, shows that Nike is inline with the industry
concerning ease of converting assets to cash to cover short-term obligations. The quick
ratio of 1.43 is above the industry average of 1.17. Being slightly above the industry
indicates that we could sell less of our inventory than what other companies in the industry
would have to sell to meet current obligations. Neither the current or quick ratio exceeds the
industry average substantially enough to be considered a true strength. The fact that we are
not leaders is ultimately a weakness.
Nike’s inventory turnover of 7.32 exceeds the industry average of 4.34. Reducing inventory
levels was a key initiative for Nike in fiscal year 1999. Due to our ability to quickly turnover
inventory, Nike benefits from greater cash flows, reduced storage costs, and less spoilage.
In addition, quick turnover reduces Nike’s inventory of out-of-style shoes and clothing.
Company management stated, "We put a considerable amount of effort into improving
product buying power patterns and as a result the composition and levels of inventory
resulted in improved gross margins relative to a year ago." Inventory levels are being
reduced due to increased sales in the company's own branch retail stores.
Our debt-to-total-assets ratio is 15.36%, which is far below the industry average of 40.69%.
Nike is not as leveraged as competitors in the industry and uses less debt financing to
finance firm operations. This can be interpreted as a strength as we do not rely as heavily
as our competitors on debt financing. However, our highly liquid position gives us the ability
to increase debt financing should we need or desire additional capital for company
operations, research and development, or other changes as top management sees fit.
Despite the lower percentage of assets that are borrowed to finance Nike, our times interest
earned ratio is weaker than the industry average. Our ratio of 19.43 reflects the number of
times funds available from earnings can cover interest payments. The industry average of
21.88 indicates that the industry as a whole is in a slightly better position to cover its interest
charges.
Profitability - Weakness
Nike’s profitability is wavering in comparison to the industry average. Our profit margin of
5.14% to the industry’s 5.69% is partially due to decreasing sales. Though net income did
increase from 1998 to 1999, this was in part due to a reduction of our marketing budget by
$100 million and terminating 7% of our employees. Our return on equity of 13.54% in
relation to the industry mean of 18.77 indicates that Nike is realizing a lower percentage of
earnings on stockholders’ investment. Nike’s low ROE can be linked to the dropping stock
price as a reflection of stockholder confidence in our company.
(in millions)
Distinctive Competency
Nike’s distinctive competency lies in the area of marketing, particularity in the area of
consumer brand awareness and brand power. While the reasons that Nike is successful in
marketing our products are numerous, this key distinctive competency towers over our
competitors. As a result, Nike’s market share is number-one in the athletic footwear
industry. Catch phrases like, "Just Do It," and symbols like the Nike "Swoosh," couple with
sports icons to serve as instant reminders of the Nike empire.
Two key attributes of a distinctive competency are its inability to be easily replicated and the
value or benefit it offers to consumers. As Nike becomes a more integrated part of American
and world culture, our brand power becomes increasingly difficult to replicate. The premise
of a trademark and a slogan is that they are a company’s fingerprints. Nike is able to
capitalize on its unique identity due to our industry-leading financial strength. Nike reaches
millions of consumers through large-scale marketing campaigns made possible by
significant budgetary appropriations. Few companies have such a recognizable image and
the resources to promote it. This ultimately translates into added value for consumers. The
public benefits from the strength of Nike’s image at the point of purchase. For decades,
consumers have come to associate the Nike image with quality products. By associating
star athletes and motivational slogans like, "Just Do It," with marketing campaigns that
emphasize fitness, competition, and sportsmanship, consumers identify their purchases with
the prospect of achieving greatness. Younger consumers especially benefit from this
positive influence. This image is something that competing companies can not easily
duplicate by simply enhancing the physical characteristics of their products.
Key Weakness
The key weakness of Nike, Inc. resides in our financial status. While we are not in financial
trouble, we recognize that strengthening the financial well being of the company can only
assist our company in the short- and long-run. We have many areas challenging our
continued success such as increasing our profitability and bettering our management of
cash, accounts receivable, and debt. Nike suffered a blow to sales and revenue sparked by
bad publicity in 1997 about our international labor policies. Since then, we have attempted
to overcome the bad press by raising and enforcing minimum age requirements for
employees in overseas factories. Nike attempted to regain its mid-90's momentum as
shown in 1998’s recovery, but the loss of Michael Jordan as our spokesman and the Asian
financial crisis put a damper on gains that year. During 1999, the company made some
changes in its products and deeply cut costs. These initiatives, in addition to the stabilization
in the Asian financial picture, will combine to fuel the recovery that Nike expects in the near
future. Nike's recent alliance with Fogdog Sports, an Internet sporting goods retailer, and
our presence in the 2000 Sydney Olympic games will also aid in sales growth.
Exhibit 5
As a result of reducing our marketing budget by $100 million and eliminating 7% of our
employees, Nike’s net income has increased for fiscal year 1999. In fiscal year 1998, the
company incurred a one-time restructuring charge to better align our overall cost structure
and planned revenue levels.
Overall, Nike is recovering from a large decline in 1997’s numbers. As noted above, the
labor controversy has been the biggest factor in the changes shown.
Competitors can exploit our financial weakness by emphasizing their own individual
strengths and attempting to gain greater shares in the market while we are revamping
processes from within. This could be a key time during which other companies in sound
financial condition, such as Adidas, could utilize their resources in an attempt to
overshadow our existing and new product lines.
INDUSTRY ANALYSIS
Opportunities
The athletic footwear and apparel industries will benefit from the currently strong
economic backdrop in the United States. Spending is high and is expected to result
in sales growth industry-wide.
Athletic shoes and apparel have become a staple in wardrobes worldwide. This is
due to both the increasing numbers of people exercising and the trend towards
casual apparel.
Competition is fierce at all levels in within the industry, especially among the leaders.
This creates a sense of security for the companies that have been able to create a
niche.
Cost cutting due to restructuring of operations will give many companies the chance
to price products more competitively.
One area in the industry that is ever changing is research and development. The
strong departments will surely capitalize on the trends of tomorrow if their efforts are
successful.
Increasing financial recovery in overseas markets proves to be an area of expansion
for the athletic footwear and apparel industry.
Threats
The industry has reached a level of maturity. While style and technology in athletic
apparel and footwear has reached a leveling-off point, the important aspect now is
for companies to differentiate their lines.
Inflation is looming over the U.S. economy, which may spark a cutback in consumer
spending.
Consumers are becoming savvier and may lean towards discounted items.
In terms of market saturation, many of the key manufacturers in this industry have
been around for many years. Consumers may be scanning the market for new and
different footwear and apparel products.
Despite the tough times Reebok has recently come upon, reasons for optimism remain.
Reebok has managed to hold the loyalty of a large portion of the industry’s female
consumers market. While Reebok’s spending on advertising has fluctuated, individual
product designs have come and gone, female consumers have, as a group, remained loyal
to Reebok and their products.
Yes, Reebok can use their distinctive competency to wound our company. If Reebok can
expand their appeal to incorporate female consumers who are not currently Reebok
customers, Reebok could expand their market share and take customers away from Nike
products.
Yes, we can protect our market share among female consumers within the industry by
targeting some of our promotions to female consumers. Nike’s sponsorship of the 1999
Women’s World Cup Soccer Tournament was a great example of how Nike is appealing to
female athletes.
The leading cause of Reebok’s recent tumbles stemmed from problems relating to poor
marketing. Reebok’s shortcoming in the area of marketing is their key weakness. While
other athletic shoe companies bombard the airwaves with commercials pushing their
product lines, Reebok remains out of sight and out of mind. While Reebok’s competitors are
known by familiar slogans like Nike's "Just Do It," Reebok’s, "Are You Feeling It," does not
equate to their brand name in the eyes of most consumers.
Yes, Reebok’s chances of growing their market share are slim as long as their advertising
endeavors remain to be so unsuccessful. For Reebok to rebound from their current
economic woes, they will have to improve the quality of their overall marketing operations.
Yes, Nike can take advantage of Reebok’s marketing woes by doing one of the things we
do best: marketing. Continuing our successful marketing programs should allow Nike to
court the customers Reebok fails to draw in with their weak marketing initiatives.
Demographics
Opportunity
Nike's once loyal market is currently aging. This means that our customers are not as
athletic as they may have been in the past. However, this poses as an opportunity for Nike
because they have the ability to influence the next generation of Nike customers. The older
generation of Nike brand purchasers have the power to influence their children - part of the
next generation of Nike loyalists. In addition, by marketing different types of shoes to this
market, these existing customers will continue to be loyal to Nike.
Threat
The phenomenon of the aging of our most loyal market segment questions whether there is
a threat that the new generation will not be exclusively loyal to Nike. In the current market
there are a number of other competitors that are not mainly athletically oriented. Examples
include such manufacturer-retailers as The Gap and Old Navy. Their clothing and shoes are
competing with Nike's. In addition, Nike is not keeping up with the latest trends and styles
like some of its competitors have been. For that reason, the newer generation is attracted
by Adidas and Tommy Hilfiger.
Pressure groups
Opportunity
An opportunity produced by pressure groups is the ability to react in a positive manner to
concerns of the public as well as customers. Consumer watch groups are paying especially
close attention to Nike's use of sweatshops and child labor to produce our products. Nike's
opportunity lies in being able to show the consumer force that we are indeed taking steps to
reduce and eventually eliminate sweatshops and child labor through new policies and strict
implementation procedures. Also, by responding to such consumer activism, we are
portraying a positive image in that we are promoting ethics even while we are trying to be
efficient and economical.
Threat
In the same manner, not responding to these consumer activist groups poses a threat to
Nike. The negative publicity that Nike has received thus far has lowered its image to that of
being an ethical company. Such publicity has the potential to ruin a company permanently.
By disregarding the voice of concerned citizens, we are disregarding our customers, one of
our most important stakeholders.
KEY OPPORTUNITY
The key opportunity for Nike, Inc. currently is the booming economy of the United States.
Currently the company has the ability and the resources to exploit this opportunity. Nike has
capitalized on the recent economic boom with higher sales and income. However, we are
not using our resources to the fullest degree. There are currently many areas in which Nike
is not paying attention. We have not catered to a large portion of the new generation that
demand the latest trends and styles. Also, Nike must take into account the changing
demographics in this country. There is a much higher proportion of Hispanics, Asians, and
African Americans than there was before. These groups have somewhat different tastes
that Nike should be able to satisfy.
To exploit this opportunity, Nike needs to focus on who the next generation of loyal
customers will be and cater to their needs. In addition, the world economy is recovering
currently, which allows Nike to make an impression in foreign markets as well. Nike is
strong in many foreign countries, but we need to focus on the younger market of
consumers. Nike has been doing a great deal of research and development, but if we want
to keep the lead in market share, we must look at trends while maintaining our high
standards of quality.
KEY THREAT
The key threat for Nike, Inc. is market saturation. The problem is that the athletic shoe
market is already full of different brands and companies. Now, there is very little room for
new companies. There is also very little room for new product innovation and growth of
market share for companies like Nike, Inc. Since Nike is currently holding the lead in the
market as far as market share, there is little room for them to expand. In fact, we must hold
onto our market share because if anything it is ours to lose. Nike, Inc. is now competing with
other athletic companies as well as companies that just sell clothing or other types of shoes.
If all of these other companies merely gain a small percentage of the market, Nike will be
one of the main companies to start losing market share.
In response to this threat, we would focus on keeping our market share and making sure
that competitors like Old Nay do not steal away our market share. We will do this by
focusing our efforts on a broader market. This would include the younger generation that is
interested in sports as well as extreme sports. We need to make sure that we not only stay
abreast of the athletic shoes market but also are competitive in the athletic apparel market.
Major Problem: Finance
Causes:
Symptom: Loss in market share for shoes and apparel to non-traditional athletic companies
(e.g. Old Navy).
Causes:
1. Poor management foresight in predicting consumer and fashion trends moving away
from athletic shoes.
2. Cyclicality in footwear and apparel industries.
3. Nike’s product offerings are limited to athletic footwear and apparel.
Subordinate Problem: Marketing
Causes:
1. An over reliance on Michael Jordan as a central marketing figure, his departure
caused a decline in sales.
2. Recent marketing campaigns are vague, focusing on relating Nike to a non-related
item. Poor reception of these ads by consumers.
Causes:
Why Finance?
We choose finance as our major problem because continuing success for Nike is based on
our ability to generate future cash flows by producing higher revenues and net income.
Future positive cash flows are required to invest in research & development, marketing
campaigns, and capital improvements required by our production activities. This choice is
also consistent with finance being identified as our company’s key weakness (see page 23).
Additionally, financial performance effects the public perception of Nike in the marketplace.
For these reasons, we chose finance as our major problem.
STRATEGIC MATCH
Leverage
Strength: Opportunity:
Constraint
Weakness: Opportunity:
Maintenance
Strength: Threat:
Ý Largest Market Share Ý Market Saturation
Vulnerability
Weakness: Threat:
Customer Service X* X X X X
TOTAL
1.00 3.00
* X means that the evaluation criterion does not apply to the particular industry
** 1 means that the evaluation criterion (or the industry condition) is very unattractive
5 means that the evaluation criterion is very attractive
Exhibit 8
Low
High Average
Industry
Attractiveness
High
Leverage Constraint
Average
Maintenance
Low Vulnerability
Mission Statement
Our mission at Nike is to be a company that surpasses all others in the athletic industry. We
will maintain our position by providing quality footwear, apparel and equipment to institutions
and individual consumers of all ages and lifestyles. We pledge to make our products easy
available worldwide through the use of retail outlets, mail order and our company web site.
Nike’s management believes that our success lies in the hands of our teammates,
customers, shareholders and the communities in which we operate. We vow to keep this in
mind with the execution of every decision within our company.
Values Statement
Nike will focus its commitment to all stakeholders by continuing to make strides towards
being a company that sets the precedents in social responsibility. Nike is continuously
making efforts to ensure that all employees and members of its surrounding communities
are treated in a manner that is inline with our mission. Nike has made many alliances with
human rights organizations in an attempt to ensure labor rights for employees of the
industry overseas. We are committed to treating our employees with the utmost respect,
which is reflected in our compensation and human resource policies. We are also
committed to making sound decisions in regards to our environment, resources, and the
fight against pollution.
Vision Statement
At Nike, our vision is to remain the leader in our industry. We will continue to produce the
quality products that we have provided in the past. Most importantly, we will continue to
meet the ever-changing needs of our customers, through product innovation.
o Increase earnings per share to $2.70 per diluted share by 2004 in an overall
effort to bolster the long-term resilience of our stock's value. This would
surpass our 1997 record high.
The following are Nike Inc.'s short-term corporate objectives for fiscal year 2000:
o Increase net income to $550 million by the end of fiscal year 2000 in order to
reach our long-term goals of improved return on equity and higher EPS. This
22% increase from 1999 is realistic in light of combined 1 st & 2nd Quarter
income already 32% higher compared to the same time last year.
o Recover the market price of our stock from its 52-week low of $26.50 per
share on February 8, 2000, to a value that approximates its 52-week average
of $50 per share.
Grand Strategy
Nike Inc. can utilize the complete structured approach to select a grand strategy in carrying
out the above corporate objectives. The table below concludes that focusing on product
development will allow Nike to continue to build upon our founding tenant that has secured
us a position that borders on leverage and maintenance within the athletic footwear,
apparel, and accessories markets. Because Nike has such a strong history of effective
marketing in key global regions, concentration is an alternate strategy. Market development
is a third strategy for consideration due to Nike's ability to geographically expand our
product offerings. The three strategies are very closely linked. To determine which would
prevail as our overriding strategic position, four evaluation criteria were weighted according
to each strategy: distinctive competency, culture, timing, and demographics. With a total
weighted score of 4.40 product development surpasses second place, concentration, and
third place, market development.
** effectiveness of strategic option in terms of its ability to satisfy the criteria: 1 = undesirable 5 = desirable
The core of our business is our products. Producing merchandise that is high in quality,
technologically advanced, and fashionable will allow us to achieve our corporate objectives
of profitability and shareholder value. Utilizing this strategy will also allow us to capitalize on
our key opportunity. The global economy is becoming so strong that by improving our
products in order to extend their life cycle we will be making a long-term investment in this
financial boom. Our products will be able to better withstand the risk of passing fads.
Incorporating fashion into our products is one way to achieve this strategy. The two
alternate marketing strategies will be just as necessary in order to incorporate our products
into the shopping habits of consumers.
Competitive Strategy
In the past, our company has utilized product differentiation as our competitive strategy. As
our reputation dictates, we will continue to place our emphasis in this area. Nike has built its
business on providing products that rise above all others; it has made us the success that
we are today.
Nike is known for its technologically advanced products. We are the leaders in this area,
which allows our products to stand out from the rest. Our focus also allows us to maintain a
somewhat narrow niche that enables us to effectively capture the needs and wants of our
consumers.
Nike will also focus on making a strong effort in price leadership. Our products in the past
have been concentrated in the higher end of the pricing category. We will now make an
entrance into lower price categories with our quality products. This will enable us to capture
an even greater hold on market share.
Marketing Objectives
Long-Term: Increase our market share in the Asia Pacific region from 26% to 30% by 2004.
Short-Term: Increase our market share in the Asia Pacific region from 26% to 27% by fiscal year end
2000.
3/1 $1,000,000
5/1
3/1 $100,000
Production Objectives
Long-Term: Decrease our cost of sales from 62.59% of sales to 59% of sales by fiscal year end 2004.
Short-Term: Decrease our cost of sales from 62.59% to 62% in fiscal year 2000.
$10,000,000
Long-Term: Maintain a range of R&D expenditures that does not fluctuate more than 1.5% or less than
Short-Term: Increase spending on R&D to 1.2% of projected revenues in fiscal year 2000 to achieve
Budget
3/1 4/1
1. Infuse new funding, in addition to
shifting current budgetary
allocations, for researching sports $15,000,000
that could be popular in the future.
Compensation
5/31
3/1 $5,000,000
Finance Objectives
Long-Term: Increase net income 70% to $767 million by fiscal year end 2004.
Short-Term: Increase net income 22% to $550 million in fiscal year 2000.
3/1 $300,000
1. Sell non-productive equipment or
buildings to reduce depreciation and
maintenance expenses.
CONCLUSION
Nike, Inc. is a company rooted in competition. From equipping athletes with the finest sports
equipment in the world to continuously improving our own financial performance, Nike
dominates its competitors. Phil Knight and Bill Bowerman probably could not have imagined
in 1962 to what degree their $500 investments would yield in 2000. They did know that
product quality and innovation would help athletes to achieve greater goals. Nike still
operates on this philosophy today. It is one that has helped athletes and stakeholders alike
to realize athletic and financial greatness. Despite a changing marketplace for athletic
footwear, we will continue to expand our product lines and marketing reach to become a
more powerful global brand.