Assignment 1

Introduction

Make MyTrip.com, India’s leading online travel company was founded

in the year 2000 by Deep Kalra. Headquartered in Gurugram, Haryana,
the company provides online travel services including flight tickets,
domestic and international holiday packages, hotel reservations, rail
and bus tickets.
As of March 31, 2018, the Company has 14 company-owned travel
stores in 14 cities, including one in their office in Gurugram, over 30
franchisee-owned travel stores which primarily sell packages in
approximately 28 cities, and counters in four major airports in India
under Make MyTrip brand. Make MyTrip also have offices in New York,
Singapore, Kuala Lumpur, Phuket, Bangkok, and Dubai.

Vision

“Grab the attention of the consumer and inform anout MMT’s USP lower
fair provider”

Mission

MakeMyTrip’s mission is to provide customers a one stop shop for all

their travel needs. It aims to give the best possible user experience
across their entire travel journey, which includes effective planning
resources, superior booking experience across all channels and in
journey 24x7 live customer support.