EMOTIONAL INTELLIGENCE

-The ability to identify, use, understand, and manage emotion in positive ways to relieve stress,
communicate effectively, emphasize with others, overcome challenges and defuse conflicts

-According to Daniel Goleman, an American psychologist who helped to popularize emotional

intelligence, there are five attributes of emotional intelligence.

Attributes of emotional intelligence

Self-awareness
-People with high emotional intelligence are usually very self-aware. They understand their
emotions, and because of this they don’t let their feelings rule them. They’re confident-because
they trust their intuition. They know their strengths and weakness, and work on these areas so
they can perform better.

Self-management
-The ability to control emotion impulses. People who self-regulate typically don’t allow
themselves to become too angry or jealous, and they don’t make impulsive, careless decision.

Social awareness
-You can understand the emotions, needs, and concerns of other people, pick up on emotional
cues, feel comfortable socially, and recognize the power dynamics in a group or organization.

Empathy
-The ability to understand the need, wants and viewpoint of those around you. People with
empathy are good at recognizing the feelings of others, even those feelings may not be
obvious.

Motivation
-People with a high degree emotional intelligence are usually motivated. They’re willing to
defer immediate results for long-term success.
 WHY (EQ) IS BETTER THAN(IQ)?
-Because it shows how much a person can manage and changes his daily actions in everyday life.

-It measures how you manage and react with other people. To lead or create a successful business, you
need to be able to have effective and efficient workers to do your work. To do this effectively you have
to get people working together harmoniously and this requires you to manage many peoples emotion.

WHY DOES EMOTIONAL INTELLIGENCE IS IMPORTANT?

It affects our:

Physical and mental health

Emotional intelligence equips one with tools in managing stress; and stress, which
usually brings discomfort and illness, can be avoided. For mental health, emotional intelligence
works well when dealing with frustrations and challenges, providing the individual with plenty
of healthy coping mechanism.
Work performance
Either in school if you are still a student, or at work, if you are already employed.
Emotional intelligence helps in understanding people and situations more objectively and with
more understanding and compassion. Emotions that are managed with relieve one from
stressful situations and misunderstandings with others.

Relationships
Interpersonal relationships are enhanced because emotions are expressed in a more
positive way, and with empathy, genuine caring is expressed and shared. Emotional Intelligence
also builds trust so that conflicts are manage better.
 EMOTIONAL
INTELLIGENCE

Princess P. Ramos
Marcus Duane C. Santos
Catherine Joy C. Lanorio