analysis

- part of the SDLC in which you determine how the current info systems functions
and assess what users would like to see in a new system
2 sub phases
- requirements determination
- requirements structuring
requirements determination
- CASE tools are useful, prototyping has become a key tool for some efforts
2 types of prototypes
evolutionary - done by modeling parts of the target system and evolving the rest of
the system around the successful parts
throwaway - when the product is developed quickly to demonstrated an aspect of the
design but is not intended for completion of the system
characteristics of requirements determination
impertinence - question everything
importability - best solution to core problem
relax contraints - assume anything is possible
attention to details - fact by fact
reframing- creative - look from different perspective

deliverables
- transcripts of interviews
- notes from observations and analysis of documents
- sets of forms
- reports
- system prototypes
- job descriptions

open-ended questions
- Questions in interviews that have no prespecified answers.
closed-ended questions
- Questions in interviews that ask those responding to choose from among a set of
specified responses.
nominal group technique
- A facilitated process that supports idea generation by groups. At the beginning
of the process, group members work alone to generate ideas, which are then pooled
under the guidance of a trained facilitator.
formal system
- The official way a system works as described in organizational documentation.
informal system
- The way a system actually works.
Joint Application Design
- A structured process in which users, managers, and analysts work together for
several days in a series of intensive meetings to specify or review system
requirements.
JAD session leader
- The trained individual who plans and leads JAD sessions.
Scribe
- The person who makes detailed notes of the happenings at a JAD session.
prototyping
- An iterative process of systems development in which requirements are converted
to a working system that is continually revised through close collaboration between
an analyst and users.
business process reengineering
- The search for, and implementation of, radical change in business processes to
achieve breakthrough improvements in products and services.
key business processes
- The structured, measured set of activities designed to produce a specific output
for a particular customer or market.
disruptive technologies
- Technologies that enable the breaking of long-held business rules that inhibit
organizations from making radical business changes.