Professional Documents
Culture Documents
Moldova Business Guide 2016 PDF
Moldova Business Guide 2016 PDF
com/md
Investing Guide
Moldova 2016
Public Official Letter
2
It is with great pleasure that PwC participates in the publication of the “Investing Guide
Moldova 2016”, in cooperation with the Ministry of Economy and MIEPO.
Like many countries in the region and around the globe today, Moldova continues to face
exceptional economic challenges. Nevertheless, the Moldovan Government is committed to
taking the necessary steps to encourage investment and ease the burden of doing business in
Moldova.
This guide aims to provide a comprehensive overview of the business environment as well as
some of the administrative practicalities of investing and conducting business in Moldova.
We trust you will find the information useful as you pursue opportunities in this emerging
market.
PwC has been advising companies and individuals on how to do business Moldova since
1996. Our significant experience in the local market, as well as the strength of our regional
and global network, bring you the right mix of local and international expertise to help you
improve the performance of your business in Moldova.
Yours faithfully
Ionuţ Simion
Country Managing Partner
PwC Romania and Republic of Moldova
3
Why invest in Moldova?
4
5
Moldovan business environment
The legislative power belongs to the Moldova is currently divided into 37 first-tier
Parliament of the Republic of Moldova, elected units, including 32 districts (in Romanian -
for four-year terms. The Parliament is “raioane”), three municipalities (Chişinău,
unicameral. It consists of 101 deputies – Bălţi, Bender), one autonomous territorial unit
representatives of parties and electoral blocks, (Gagauzia) and one territorial unit
as well as independent candidates. (Transnistria). The capital and largest city is
Chisinau.
The executive power is exercised by the
Government. Its role is to carry out the Moldova has 66 cities (towns) and 917
domestic and foreign policy of the state, as communes. Some other 699 villages are too
well as to control the activity of public small to have separate administration, so are
administration. The Government consists of a administratively part of either cities (40 of
Prime Minister, deputy prime ministers, them) or communes (659). This makes for a
ministers and other members. The President of total of 1,681 localities in Moldova.
the Republic of Moldova designates a
candidate for Prime Minister through
consultation with parliamentary factions.
The President of the Republic of Moldova is
legally distanced from all branches of power.
Nevertheless he / she is mostly allied to the
executive branch. The People elect the
President by direct, secret and freely expressed
vote, for a four-year term.
6
7
International Agreements
and Organisations
Republic of Moldova is a Deep and Comprehensive Free
member of the following key Trade Area (DCFTA)
organisations:
The DCFTA agreement assumes gradual
• United Nations (UN) abolition of duties and quotas in mutual
• Council of Europe trade in goods and services, as well as the
elimination of non-tariff barriers (by the
• World Trade Organisation (WTO)
adoption of EU rules on health and safety
• Commonwealth of Independent States (CIS) standards, and intellectual property rights,
• The International Bank for Reconstruction among other means).
and Development (IBRD)
This will allow the integration of Moldova
• The European Bank for Reconstruction and
with the EU internal market.
Development (EBRD)
8
CIS (Commonwealth of for the application of safeguarding measures
Independent States) and instruments for trade protection. It aims
to eliminate barriers and distortions of trade
and facilitate the movement of goods in
Moldova is part of the CIS Free Trade Area
transit and cross-border movement of goods
(FTA). The respective FTA Agreement entered
into force in 2012 and repealed the previous and services between the members.
bilateral free trade agreements within the CIS.
Although the exports from Moldova to
The CIS FTA is currently applicable for six CIS
countries. CEFTA countries are fairly low, they have an
important role in supporting Moldova’s
The aim of this Agreement is to establish
conditions for a free transfer of goods and efforts to be included in the Western Balkans
services, to provide mutual trade balance, to perspective of joining the EU, thus
stabilise domestic economic conditions and to reinforcing the relevance of the CEFTA
promote growth of the economic potential of agreement in achieving the objective of
the member states on the basis of mutual
cooperation.
Moldova’s accession to the EU.
Although the FTA provides for a free tax trade The commercial relations of Moldova with
regime, there are still certain exceptions, CEFTA countries are governed by the
usually asymmetric in nature. preferential trade arrangements provided by
In 2002, Georgia, Ukraine, Azerbaijan and CEFTA, which require almost total
Moldova signed the GUAM agreement liberalisation of imports of industrial and
regarding the creation of a free trade zone. Its
agricultural products from CEFTA countries.
scope is to eliminate customs fees and other
taxes with equivalent effect and quantitative
limitations on trade, as well as to eliminate the
barriers for free movement of goods and Double Tax Treaties and
services. Mutual Protection of
Investments Treaties
Central European Free Trade
Agreement (CEFTA) • Moldova has signed comprehensive double
taxation agreements with 50 countries, of
which 48 are in force.
In 2006 Moldova signed the Central • The Double Tax Treaties may provide for
European Free Trade Agreement (CEFTA more favourable tax regimes than those
2006), which came into force for our country provided by the local legislation. As
guidance on the interpretation of Double Tax
in 2007. CEFTA allows duty free access to
Treaties and, correspondingly, for tax
the market of countries from the South- administration purposes, the Commentaries
Eastern part of Europe. The CEFTA to the OECD Model Tax Convention on
agreement has radically evolved since Income and on Capital are used by the tax
Romania and Bulgaria left and joined the authorities and taxpayers.
EU. At this stage, the present signing parties • Additional guarantees and support to
are Moldova, Albania, Bosnia and investors are offered by 39 bilateral treaties
signed between Moldova and various
Herzegovina, Croatia, Macedonia, Serbia, countries for the mutual protection of
Montenegro and Kosovo. investments.
CEFTA contains extensive provisions on
services trading, government procurement,
customs administration and preferential
rules of origin, the procedure and conditions The Republic of Moldova has been a
full member of the Energy Community
Treaty since 2010.
9
Economic overview
10
In 2015, Gross Domestic Product (GDP) totalled MDL 122,169 million (EUR 5,846 million)*, with a
decrease of 0.5% (in compared prices) from the level in 2014.
* preliminary data
120
100
80
60
40
20
0
2008 2009 2010 2011 2012 2013 2014 2015
9.4%
7.1% 6.8%
4.6% 3.5%
3%
2%
-0.7% -0.5%
-6%
2009 2010 2011 2012 2013 2014 2015 2016 2017 2018
11
FDI netflow
7983 7981
7016 7284
6476
5438 5813
Evolution of foreign trade in 2015 was Moldova had a negative trade balance in 2015
influenced by the external factors such as trade amounting to USD 2020 million (lower than in
restrictions imposed by the Russian Federation 2014 with 957.5 USD million or -32.2%).
and the recession in Moldova, the crisis in
The annual inflation rate in Moldova was
Ukraine, the problems in the banking sector
13.6% for 2015.
and the summer drought etc.
The unemployment rate was 4.9% in 2015.
Therefore, the export volume for 2015
The total amount of unemployed people
amounted to USD 1,967 million, with a
includes:
decrease of 15.9% from the 2014 level. At the
same time, imports in 2015 equalled USD 63.4% men and 36.6% women;
3,987 million, with a decrease of 25% from the
61.7% urban population and 38.3% rural
2014 level.
population.
In 2015, exports of goods to EU countries
In 2015, the average official exchange rate of
totalled USD 1,218 million (i.e. 2.2% less than
Moldovan Leu (MDL) against EUR was 20.90
in 2014) in current prices, accounting for
MDL and against USD was 18.82 MDL.
61.9% of total exports (compared to 53.3% in
2014). Export of domestic goods constituted
USD 1,304 million (66.3% of total exports),
registering a decrease of 14.8% compared to
2014. Exports of goods to CIS countries
totalled USD 492.3 million, accounting for
25% of total exports, with a decrease of 33.1%
compared with 2014, in current prices.
12
13
Legal Framework
General provisions
14
investments, unless the following conditions privatisation of public property, post-
are met: privatisation activity and exercises the
functions of the owner of state property.
The measure is undertaken for the general
public good; The implementation of this law has marked
the beginning of a new stage in the
The measure is not discriminatory;
privatisation process, characterised by
Preliminary and equivalent compensation of widening the types of enterprises subject to
damages is given. privatisation, also including those in
infrastructure; diversification of the
Investors have the right to sue public
privatisation methods, as well as shifting the
authorities for damages caused due to illegal
privatisation deals to the capital market and
actions and decisions. Compensation is paid in
restructuring privatised enterprises.
the currency of the investment.
In some cases, the specific form of business The State Registration Chamber registers LLC
organisation is regarded as a special / JSC within five business days (general term)
requirement for obtaining a licence (e.g. only or four hours – one day (speed-up procedure)
JSC may obtain licences for banking, of submitting all the required documents.
insurance activities, etc.). The fees to be paid to the State Registration
The most widespread forms are limited Chamber for the incorporation of a legal entity
liability companies and joint stock companies. vary between approximately EUR 90 and EUR
From a foreign investor’s perspective, the 350, depending on the procedure applied
choice usually tends to be either an LLC or a (general or speed-up).
JSC. In specific circumstances for non- The JSC shares need to be subsequently
commercial activities a representative office registered with the National Commission for
may be considered. Financial Market (NCFM). It takes five
Foreign legal entities and individuals may business days from the required documents
incorporate companies in Moldova (both LLC being submitted. The fee for the registration of
and JSC), either as sole shareholders owning JSC shares is 0.4% of the amount of stock
100% of the statutory capital or in partnership issue.
with a local company or individual. The “one-stop-shop” principle was introduced
Both LLC and JSC are legal entities liable for in 2010, under which the State Registration
their obligations with all the assets they own. Chamber transfers the information on
The shareholders are not liable for the newly-incorporated entities to statistical and
company’s obligations. Accordingly, the tax authorities, as well as to social and medical
company is not liable for the obligations of its insurance authorities.
shareholders. The JSC shares are regarded as As of 2016, state registration of a company
securities and may be traded on regulated shall be performed by the State Registration
capital markets. Chamber within 24 hours.
16
Authorisations and permits legislation supporting the implementation of
the law was approved throughout 2013-2015.
The Law on state aid entered into force in
Certain types of activity may be carried out 2013. It provides for the legal framework for
only based on a licence, issued by the public the methods of authorising, monitoring and
authorities. The list of activities subject to reporting state aid granted to individuals and
licensing is expressly provided by the Law on legal entities in all areas of the national
regulation by licensing of entrepreneurial economy, except agriculture, in order to
activity. A licence may be obtained through an maintain a normal competitive environment.
online platform recently launched by the Any state aid is offered subject to preliminary
Moldovan Licensing Chamber (www.servicii. approval of the Competition Council.
gov.md).
The Competition Council is entitled to
The Nomenclature of permission documents supervise compliance with competition and
has been approved. It is now forbidden to issue state-aid provisions, initiate the examination
or to request any form of permission not of any alleged breaches of competition
included in the Nomenclature. The legal legislation, by its own motion or at the request
framework regarding the set-up and of any individual or enterprise affected by the
implementation of the one-stop-shop for alleged infringement. Upon the violation of the
entrepreneurs has also been approved. The Law, the Competition Council is entitled to
purpose of setting up the one-stop-shop is to request termination of the infringement to
allow parties involved in entrepreneurial prescribe behavioural or structural remedies
activity to receive standardised information and / or apply fine.
and permission through a single point of
reception.
Legislation allows incorporation of a wide Investors protection
range of business entities, including wholly
foreign-owned companies
The most widespread forms are Limited The practice of recent years has shown that
Liability Companies (LLC) followed by Joint implementing economic projects in Moldova
Stock Companies (JSC) with a long payback period is extremely
difficult.
For a 100% investment, using an LLC tends to
be more convenient. It is easier to establish and The situation can be explained by a range of
operate an LLC than a JSC problems investors face at the stage of business
launching. Mainly, they relate to obtaining of
permits, various information, and
methodological support from public
Regulations for business authorities with regard to entrepreneurship.
Moreover, there are cases of conflict between
Competition policy state structures and investors, including the
interpretation of legislation. Consequently,
these aspects lead to delays in implementing
The competition legal framework is formed by the investment project, therefore, its imminent
the newly-adopted Law on competition and financial losses and increasing investment
the Law on state aid which are based on EU risks. This adversely affects both the country’s
directives. investment climate and Moldova’s image on
The Law on competition provides the legal the international arena.
framework for the protection of competition. It Considering the above, it was proposed to
particularly covers the allowance and / or create the Council for promoting investment
control of mergers, abuse of dominant projects of national importance.
position, unfair competition, as well as being
aimed at preventing and countering anti-
competitive practices. The secondary
17
The Council members are chairpersons of state-owned land and mineral resources,
main state institutions responsible for the transport and post services, medicines,
regulation and conducting investment natural gas, heating and electrical energy,
activity. This will allow solving problems etc. The state usually intervenes in the
encountered by investors, having a unique formation of prices by limiting the trade
position concerning the interpretation of mark-up.
normative acts, monitoring the compliance
with legislation, eliminating business
barriers.
Patents, trademarks and
At the same time, the Council will provide copyrights
linkage between public and private
sectors, protect interests of investors (their
rights) and will solve specific problems
The laws regulating intellectual property
regarding not only investors, but also other
in Moldova mainly cover patents on
entrepreneurs.
inventions, copyright and other related
rights, industrial design protection,
trademarks and appellations of the origin
Consumer protection of goods, plant variety protection and the
protection of integrated circuit
topographies.
Consumer legislation contains provisions
The state regulatory body in charge of the
on the safety of consumers, liability of
legal protection of trademarks, patents and
producers and sellers for breaches of the
copyrights on the territory of the Republic
law and their contractual obligations,
of Moldova is the State Agency for the
procedure for concluding contracts,
Intellectual Property (AGEPI).
establishing the shelf-life of food and
non-food products, replacement of The national legal framework in this area
products or reimbursement of their cost, has been amended in order to achieve
etc. harmonisation with the provisions of
European legislation. Moldova is a
The Agency for Consumers Protection is
signatory to the International Convention
the competent authority in this field. The
Establishing the World Intellectual
recent amendments to the Moldovan
Property Organisation.
competition legislation transposed certain
provisions of the EU legislation, e.g.
concerning unfair business-to-customer
commercial practices, unfair terms in Real estate
consumer contracts.
18
Moldovan legislation is under continuous modification
with the aim of harmonisation with EU regulations
19
Tax framework
20
• Waste, spoilage and expiration expenses,
within the annual limitation established by
the company’s manager;
• Bad debts, under certain conditions;
• Charity and sponsorship expenses borne for
the benefit of specific beneficiaries, up to
2% of taxable income;
• Interest payable, in specific conditions;
• Fiscal losses are carried forward in equal
instalments for the following five years
under specific conditions;
• Expenses incurred by employers related to
employee optional contributions of health
insurance – 50% of the amount of
compulsory health insurance contribution
calculated as fixed amount and approved
annually;
• Financial institutions can deduct the
discounts for losses of assets and other
conditional commitments according to the
provisions of the International reporting
financial standards (IFRS), etc.
Capital gains
21
Withholding (WHT) taxes Deductible expenses
Residents Non-residents
Dividends received by Moldovan legal entities The following WHT rates apply upon
from foreign legal entities have to be included in payments to non-residents:
the tax return and taxed accordingly at the
applicable general 12% CIT rate. The beneficiary
of such dividends is entitled to credit the tax paid 6% for dividend payouts, except for
in the foreign country, within certain limits. dividends for the profits received
Resident legal entities making payments to in 2008 – 2011, for which the
individuals (other than salary payments) and withholding rate is 15%
companies should withhold and pay WHT at the 15% from the amount withdrawn from
following rates: the share capital related to the
increase arisen from the
distribution of net profit and/or
7% preliminary WHT of payments other sources identified as equity
made for the benefit of resident among shareholders (associates)
individuals, unless such throughout the 2010 to 2011
payments are tax exempt or fiscal period, in accordance with
represent employment income, the share capital venture quota.
interest or income subject to final 7% for employment related income
WHT. The beneficiary deducts and
(i.e. recovers) the 7% WHT from 18%
the annual income tax due.
12% for other income
10% final WHT of an individual’s
income derived from leasing, rent
and usufruct of movable and
immovable property, and
Value-added tax (VAT)
advertising campaigns.
6% final WHT for dividend payouts,
6% for dividend payouts, except for
except for dividends for the
dividends for the profits received
profits received in 2008 – 2011,
in 2008 – 2011, for which the
for which the withholding rate is
withholding rate is 15%
15%
15% from the amount withdrawn from
15% preliminary WHT from interest
the share capital related to the
paid to individuals. The
increase arisen from the
beneficiary deducts (i.e. recovers)
distribution of net profit and/or
the 15% WHT from annual
other sources identified as equity
income tax due.
among shareholders (associates)
12% final WHT from royalties paid to throughout the 2010 to 2011
individuals. fiscal period, in accordance with
the share capital venture quota.
7% for employment related income
and
18%
12% for other income
* With the right to exercise the input VAT deduction
The standard VAT rate is generally applied to medical insurance contribution paid by other
local supplies of goods and services as well as categories of taxpayers, which constitutes MDL
to goods subject to import and services subject 4,056 (approximately EUR 200).
to the reverse charge mechanism. The reverse
charge refers to services rendered by a
non-resident supplier to a Moldovan company, Taxation of resident
with place of supply deemed to be in Moldova
(e.g. consulting services, supply of
individuals
information, supply of staff, etc.) and which do
not fall under any specific VAT exemption.
Such reverse charge VAT is due by Moldovan 7%* annual income up to MDL 29,640
company and payable to the Moldovan budget (approximately EUR 1,400)
at the date of external payment. 18% annual income exceeding MDL
The VAT exemption for long-term assets 29,640 (approximately EUR
intended to be included in the statutory 1,400)
(social) capital is available, provided certain 6% dividend income (15% for the
conditions are met. period 2008-2011; non-taxable
Input VAT incurred on acquisitions of goods prior to 1 January 2008)
and / or services may be deducted, provided it 6%** social security contribution at the
is incurred by a VAT registered payer to level of employee
perform VAT-able supplies within its business
23% social security contribution at the
activity.
level of employer
A company is required to register for VAT 4.5% health insurance contributions at
purposes if the total turnover within the last the level of both employee and
12 consecutive months reached the threshold
employer
of MDL 600,000 (approximately EUR 28,700).
Companies can follow voluntary registration exempt interest incomes from deposits
for VAT purposes if they only intend to perform placed in Moldova
taxable supplies. * In the Republic of Moldova, there are two
progressive Personal income tax (“PIT”) rates 7%
Should the company register a deductible and 18%.
input VAT exceeding its output VAT, this
balance could be partially refunded, only if the ** The 6% employee social security contribution rate
is applied to a base capped at five times the national
company carries out a specific range of average salary for the year, i.e. MDL 25,250
business activities (e.g. export supplies, (approximately EUR 1,200) multiplied by 12.
international transportation services,
production of bakery and dairy products,
leasing activity, etc.). Otherwise, this VAT
amount may be carried forward to the
following months and offset against the
Company’s future output VAT liabilities.
In addition, VAT payers performing capital
investments in Moldova may refund the
recoverable VAT related to this kind of capital
investment. Note that specific conditions
should be met and there are a few exceptions
to this rule (e.g. certain transport items). Legal
entities not registered as VAT payers and
performing capital investments (expenses)
related to vehicles for transportation, are
entitled to benefit from a refund of VAT under
certain conditions.
The legislation provides an annual fixed social
security contribution for other categories of
taxpayers of MDL 7,032 (approximately EUR
330) and for an annual fixed amount of
23
Taxation of foreign individuals No health insurance contributions are required
for foreign citizens seconded to Moldova (i.e.
no local labour agreement). The respective
According to Moldovan tax law, foreign foreigners may benefit from private optional
citizens (individuals) become Moldovan tax
health insurance.
residents if they stay for at least 183 days
during the fiscal year (which corresponds to Foreign individuals with local labour
the calendar year).
agreements have to pay health insurance
The income derived by foreign individuals falls contributions as Moldovan citizens (4.5% for
under the same PIT rates as for resident each payer category – employers and
individuals.
employees).
Based on Moldovan tax law, the object of
taxation for:
Income obtained by individuals is taxed on a Under the general tax rule, the Moldovan Tax
Authorities can assess tax liabilities no later
cash basis.
than four years after the last date established
No Moldovan social security contributions are for the submission of the relevant tax report or
for the settlement of that tax liability (when
due for foreigners seconded to Moldova and
the submission of the tax report is not
working with no local labour agreements in required). This limitation term does not apply
Moldova. Additionally, for foreign citizens and in cases of tax evasion-related crimes.
stateless people employed under labour According to the tax law, taxpayers that
agreements in Moldova, social security erroneously calculated taxes and / or duties,
and this fact has not been identified during a
contributions are calculated in a similar way as
previous tax inspection, are exempted, under a
for Moldovan citizens (i.e. 6% at the employee repeated tax inspection, from fines and
level and 23% at the employer level) with penalties for identified tax violations related to
specific exceptions. the periods under the repeated tax inspection.
24
Transfer Pricing (TP) directly through a fixed place of business; or
indirectly through a dependent agent.
Under Moldovan tax law, PEs are treated as
TP regulations are currently at the initial stage
local legal entities. In general, a PE would be
of development, as the applicable law does not
subject to the same tax liabilities / reporting
list any specific TP methods. According to the
requirements as those applicable to Moldovan
tax law in force, transactions carried out
companies.
between related parties should observe the
arm’s length principle. Those that do not Profits attributable to PEs are taxed with 12%
follow this rule are disregarded for tax CIT in Moldova. Some specific CIT
purposes. deductibility rules are applicable for PEs in
Moldova (e.g. limited deduction for
The following expenses with related parties
management and general administrative
are treated as non-deductible:
expenses, non-deduction of royalty and
unjustified expenses (at arm’s length value) interest-related expenses etc.).
related to compensations, remunerations,
Based on the recent amendments to the VAT
interests, payments for rental of property and
legislation, PEs have to follow the same VAT
other expenses;
procedure as applicable for registered legal
losses related to property sale or exchange, entities.
work performed and services provided.
In accordance with the Moldovan tax law, a
company is considered a taxpayer’s related Customs Framework
party if it controls the taxpayer, is controlled
by the taxpayer, or both the company and the
taxpayer are under the common control of a Moldova has been a WTO member since 2001.
third party. In general, any kind of goods and means of
From a tax perspective, control is the transport may enter and leave the territory of
ownership (either directly or through one or Moldova without any restrictions (certain
more related parties) of 50% or more in value limitations specifically provided by the
of the capital or voting power of one of the legislation are in force, however, which cover
companies. In this case, an individual is goods and means of transport crossing the
treated as owning all equity interest owned border by breaching state security, public
directly or indirectly by members of one’s order, environment, etc.).
family. Two individuals are related parties if Both definitive and suspensive customs
they are spouses or relatives up to the fourth regimes are provided under Moldovan law.
degree. Definitive customs regimes refer to import and
Losses incurred in dealings between related export, while suspensive customs regimes
parties carried out directly or through comprise: transit, bonded warehouse, inward
intermediaries are treated as non-deductible processing relief (with suspension), processing
for CIT purposes. under customs control, temporary admission,
and outward processing relief.
According to current Moldovan tax law, there
are no formal TP documentation The suspensive customs regimes allow for
requirements. It is expected, however, that suspension of import duties payment, usually
such requirements may be introduced in the for a specific (limited) period and provided
following years. that certain conditions are fulfilled.
There are also some environmental pollution
taxes related to specific packaging and goods
Permanent establishments (Pes) that importers should pay.
The Law on Customs Tariff establishes
standard customs duty rates applicable upon
Under the applicable legislation, a PE is not import of goods into Moldova, depending on
considered as a form of legal organisation. A their specific customs tariff classification code.
PE represents a purely tax concept, being As of 1 January 2015, the Moldovan Customs
registered with the Tax Authorities. Tariff is based on the Combined
Nomenclature, in compliance with the
A PE may be deemed to exist if a non-resident
implementation plan of the EU for
entity carries out, wholly or partly,
establishment of a Deep and Comprehensive
entrepreneurial activity on the territory of
Free Trade Zone between the European Union
Moldova either:
and Moldova.
Easiness of doing The customs valuation is generally performed employment salaries earned from such
in accordance with the customs valuation companies – standard taxation being limited
business
principles in the General Agreement on Tariffs to certain monthly amounts (i.e. two national
As per the WB report Ease and Trade (GATT). average forecasted salaries). PIT incentives are
applicable only for salary income. Other types
of Doing Business, in 2016 A preferential tariff treatment is granted for
of income that do not refer to salary
Republic of Moldova was specific categories of goods depending on their
remuneration (e.g. material aids) are taxed at
origin and in accordance with the free trade
ranked 52 out of 189. arrangements (FTAs) to which Moldova is a
the standard rates.
party. Moldova has concluded FTAs to date Monthly social security contributions at the
with most of the Commonwealth of level of IT companies are also limited to the
Independent States (CIS) countries and is also income capped at two national average
a Central European Free Trade Agreement forecasted salaries.
(CEFTA) contracting state. The Association
The current incentives are valid through
Agreement with the European Union, which
31.12.2016. However, prolongation of their
includes a Deep and Comprehensive Free
application is discussed within the draft tax
Trade Agreement (DCFTA), provides for
policy for 2017.
preferential tariff rate quotas on certain goods.
Starting with 01.01.2017 a new Law on IT
A favourable tariff treatment presumes a
parks shall enter into force, containing
reduction or an exemption from customs duty
important tax incentives and business oriented
upon import of specific goods into Moldova,
regulations aimed at IT industry growing,
depending on their type or final destination,
attracting foreign investments in IT sector,
according to domestic customs law or
training and development of specialists,
international agreements to which Moldova is
needed to produce services and products
a party.
competitive for domestic and global markets.
Information technology (IT) industry VAT and customs exemptions for long term
assets included in share capital, if specific
conditions are fulfilled;
During 2012 – 2016 Moldovan companies,
CIT incentive for production companies that
whose main activity is software development
increase the number of employees;
(IT companies) and their employees may
benefit from a range of tax incentives (subject Companies not registered as VAT taxpayers
to specific conditions being met). fulfilling certain conditions could choose
between the general CIT regime (12 % of
Employees of IT companies may benefit from
taxable income) and the simplified one (3% of
personal income tax (PIT) incentives for
gross operational income);
26
Deferment of import VAT liabilities up to 180 State Aid
days on materials used for manufacture of
goods oriented to export, if certain
requirements are met;
Grants for agricultural sector in an amount
Tax incentives (e.g. diminished social security established in the state budget.
contributions, reduced VAT rate) for
agricultural industry; Pre-accession EU Funds
Personal income tax and social security
insurance incentives for IT industry;
Grants for SME (e.g. co-financing the
VAT nil rate for light industry companies acquisition of consulting services, improving
providing services based on agreements on the competitiveness, ensuring the relationship
inward customs processing; between science and business);
Reduced CIT rate and VAT incentives for the Grants related to energy efficiency (e.g.
residents of Free Economic Zones; CIT increasing energy efficiency, energy efficiency
exemption and nil VAT rate for some supplies projects in residential sector);
in the Giurgiulesti International Free Port; nil
Grants for restructuring of wine sector;
VAT rate for some supplies in the Marculesti
International Free Airport. Grants for motivating the implication of youth
in business activity.
Human capital
Employment income Social security contributions
28
Salary inflation history and forecasts Industries, Oil & Gas, Pharma and Banking),
including the leaders on the Moldovan market.
The table below describes the average monthly
Since 2007, PwC Moldova has performed an salary in the Republic of Moldova for the
annual Salary and Benefits Survey – PayWell period 2011 – 2015 from National Bureau of
Moldova. The participants in the PayWell Statistics data in comparison with the PayWell
Moldova Survey are companies from different Moldova Salary and Benefits Survey.
industries (i.e. IT, Telecom, FMCG &
30
Employment contracts Code (e.g. failure of trial period, staff
redundancy, systematic non-compliance with
regulations / requirements or absence of the
employee from the working place, theft, etc.).
The conclusion of written individual
employment contracts with all employees is The Labour Code gives additional protection to
compulsory. The contract should contain specific categories of employees, including
provisions concerning the employee position, minors, female employees, employees with
salary level, working conditions and other children, union members and various other
mandatory issues. categories. There are specific situations in
which employment cannot be terminated by
As a general rule, employment contracts are
the employer (e.g. during sick leave or
concluded for an indefinite period. Fixed-term
maternity leave).
employment contracts may be concluded only
in specific situations provided for by the Severance payments may appear in specific
Labour Code. Employment contracts may situations such as termination of the contract
provide for a trial period of employment up to due to liquidation of the employer, staff
six months. redundancy or when the employee’s health
situation restricts his performance in the
position held, or the employee is insufficiently
qualified based on a decision of the attestation
Working Hours
commission.
Paid Holidays
Termination of Employment
Moldova has designated Free Economic Zones (legal entities with local, mixed or foreign
capital) and are selected by FEZ
areas where domestic and
Administration, based on the investment
foreign investors can amount and type, infrastructure available / to
FEZ are parts of the Moldovan customs
carry out entrepreneurial territory, separate from the economic
be created, type of activities to be carried out,
activities under etc.
perspective, in which local and foreign
preferential terms and investors may carry out entrepreneurial The following types of activities may be
conditions (i.e. favourable activities under a preferential regime, i.e. carried out in FEZ:
benefiting from special guarantees and
tax, customs and other facilities (tax, customs, regulatory,
Industrial production of goods (apart from
regimes). ethylic alcohol and alcohol products);
immigration, etc.).
Sorting, packing, labelling and other similar
FEZ are created for a period of at least 20
operations for goods which transit through
years. Moldova currently has seven FEZ,
Moldovan customs territory;
established between 1996 and 2011, located
all over the country’s regions. There is also an Other auxiliary activities necessary for the
international free port (South) and airport basic activities above (e.g. utility services,
(North-East), with status similar to FEZ. warehousing, construction, catering etc.);
FEZ “Expo-Business-Chisinau” External commercial activity (i.e. wholesale of
goods imported into FEZ outside Moldova and
FEZ “Balti”
offered for export).
FEZ “Ungheni-Business”
Each type of activity within FEZ is subject to a
FEZ “Otaci-Business” separate time-limited authorisation issued by
FEZ Administration.
FEZ “Taraclia”
Investments within Free Economic Zones in
FEZ “Valkanes”
Moldova now total up to USD 230.2 million,
FEZ “Tvardita” with USD 18.2 million being invested in 2015
Marculesti International Free Airport (an increase of 8.6% from 2014). As of 1
January 2016, 156 residents were registered in
Giurgiulesti International Free Port (GIFP) the seven Free Economic Zones. The number
FEZ residents should be registered in Moldova of employees working in the FEZ as at the end
of 2015 amounted to 6,500 people.
32
Industrial parks IT parks
An industrial park may be created for 30 years The ICT sector is continuously growing in the
either on the territory of state or private Republic of Moldova. Recently, the Moldovan
enterprises, through green field investments or Parliament approved a law on IT industry
by means of public private partnerships. In parks, which aims at creating the necessary
practice, an industrial park is created by means conditions for stimulating the development of
of obtaining the title of industrial park by an IT industry, including import/ export
enterprise on the basis of Government transactions. There are specific conditions
decision. This enterprise becomes the regulating the process of IT industry parks
administrator of the industrial park, i.e. it can creation and their operation established by the
also act as the resident of the industrial park. legislation.
Any legal entity registered in Moldova (legal The new law provides a feasible solution in
entities with local, mixed or foreign capital) order to simplify the administrative
can become an industrial park resident on the procedures involved and the existing system of
basis of a contract concluded with the taxation for companies in IT industry.
administrator-enterprise, aiming to carry out Consequently, the tax burden is reduced and
such activities as industrial production, service the expected outcome will be focused on
provision, implementation of the scientific developing and strengthening the industry
researches and / or technological development correlation with economic and social
within the industrial park. development of the country.
Several enterprises obtained the title of An IT industry park might be created at the
industrial park on the basis of Government request of companies and individuals both
decisions since 2010. registered in Moldova as a subject of
entrepreneurial activity. To become a resident
There are 10 industrial parks which are
of an IT industry park, companies and
located all over the country such as IP
individuals have to comply with the
“Bioenergagro“ (Drochia), IP “Tracom“
requirements established by the law and
(Chisinau), IP “Cimislia“ (Cimislia), IP “CAAN“
conclude an adherence agreement with the
(Straseni), IP “Raut“ (Balti), IP “Edinet”
park Administration.
(Edinet), IP “Triveneta Cavi Development”
(Straseni), IP “Comrat” (Comrat), IP “FAIP”
(Durlesti) and IP “Cahul” (Cahul).
As of 30.06.2016, there are 57 companies
registered as residents of industrial parks.
According to the investment projects the
residents act in the field of information and
communication technologies, electronic
equipment, machinery building, furniture,
industrial goods (parts, accessories),
production from metal, garments, foods,
wines etc.
During the last 5 years of the industrial parks
activity:
• the volume of investments amounted to
52.5 million USD
• the volume of production – 116.8 million
USD;
• the total sum of the paid taxes – 21.1
million USD;
• the number of created jobs – 2,155.
33
FEZ and IP incentives overview The income obtained from exports of goods
(services) originating from the FEZ to outside
With the aim of attracting investment, Moldova the customs territory of the Republic of
offers incentives for the residents of FEZ and Moldova or from supply of the produced goods
Industrial parks. to other FEZ residents for goods to be exported
is CIT exempted for a period of three years,
provided the FEZ residents invested a capital
FEZ incentives equivalent of at least USD 1 million in the fixed
assets of their enterprises and / or in the
Protection of FEZ residents against development of the infrastructure of the FEZ,
legal acts worsening the applicable and is CIT exempted for a period of five years,
regimes where the invested capital is of at least USD 5
million.
Should newly-adopted laws (“New Law”)
worsen the conditions of FEZ residents’ activity From a VAT perspective, goods and services
in respect of customs, tax and other regimes supplied in the FEZ from abroad, from FEZ
provided for by the previous laws concerning outside the customs territory of the Republic of
FEZ (“Old Law”), FEZ residents may benefit Moldova, in the FEZ from other areas of
from the regimes provided by the Old Law for: Moldova and those supplied to residents of
other FEZ are subject to 0% VAT, except
10 years as of entry into force of the New Law, transportation services supplied into FEZ from
but not more than the period of FEZ operation the rest of the customs territory of Moldova as
(general rule); well as between FEZ’s.
The whole period of operation within FEZ, but According to the customs provisions, goods are
not more than 20 years of entry into force of introduced into the FEZ with no import VAT or
the New Law (special rule applicable to customs duty and are not subject to economic
residents whose investments in the fixed assets policy measures, according to specific criteria.
of FEZ-company or in the development of FEZ Certain taxes in specific situations might be
infrastructure exceed USD 200 million). incurred by residents of the FEZ, however.
The Old Law will be applicable for the Investors in the FEZ are guaranteed and
mentioned period to FEZ residents’ activity protected from changes in legislation for a
within the investment projects registered general period of up to ten years, while under
before the entry into force of the New Law. certain conditions this period may be extended
to 20 years.
34
The provisions on foreign currency 2. Other tax and customs exemptions
repatriation are applicable to the export- established by the law.
import transactions between FEZ residents
The single tax will be calculated and paid
and foreign entities. These rules do not apply
monthly as the maximum amount between:
to transactions between FEZ residents and
other Moldovan legal entities operating • 7% from the sales income obtained; and
outside FEZ, however.
• minimum amount of single tax
Special visa and work permits regime for calculated, based on the number of
foreign workers of FEZ residents employees, as 30% from the national
average forecasted salary.
A simplified procedure of work permits
issuance is provided for the foreign workers of Through the single tax, the mandatory
FEZ residents. No consular fee is required for social securities and health insurance
the issuance of business visas for foreign contributions for residents’ employees will
workers of FEZ residents. be covered. In this regard, each employee
will be granted with all types of social
insurance benefits established by the law,
during the period of employment in the
Industrial Parks incentives park. Insured monthly income of these
employees will be 60% of the average
monthly salary on economy forecasted for
IP Residents and IP Administration may every year.
benefit from the following real estate facilities
and Government support:
Free of charge change of the category of land
with agricultural destination;
Entitlement to privatise public property land
associated with constructions, at the price land
established by law;
Free of charge transfer of public property
assets with the purpose of industrial parks
establishment upon owner’s decision;
Application, by the administrating enterprise,
of the reduction coefficient down to 0.3 of the
tariff set for the annual lease payment for the
public property land;
Optimisation of state inspections.
IT Parks incentives
The Ministry of Economy is the Government’s help the creation of a favourable investment
central public administration body. The basic climate for foreign and local investors, and
functions and objectives of the Ministry of improve tools for attracting domestic and
Economy are to direct and promote state foreign investment and export promotion;
economic policies, to ensure economic reform
monitor and analyse the process of free
implementation and to raise the population’s
economic zones and industrial parks
living standards.
establishment and development,
The Ministry’s mission is to ensure national implementation of strategic investment
economic growth by optimising the regulation projects and projects beneficial to the national
framework for entrepreneurial activity, economy;
creating prerequisites for business
analyse processes and factors influencing
environment development, developing
investment activity, the increase of national
technologies, ensuring competitiveness,
economic competitiveness and export
creating an attractive investment
promotion, and determine state policy
environment, contributing to de-
priorities in the area.
monopolisation of the domestic market and
removing anti-competitive practices, and
promoting international economic
cooperation.
The Ministry has the following responsibilities
with regard to investment and export
promotion policies:
participate in the development and promotion
of state investment policies (including
attraction of direct foreign investment), free
economic zones, industrial parks and export
promotion of domestic production;
improve legal framework in order to stimulate
investment activity;
ensure the harmonisation of national
legislation with EU rules on investment;
36
How can we help?
Moldovan Investment and Export
Promotion Organisation (MIEPO) –
Your Reliable Partner
The Moldovan Investment and Export Development of proposals for national
Promotion Organisation (MIEPO) is a public programmes, strategies, etc. according to its
non-profit institution coordinated by the competencies.
Ministry of Economy of the Republic of
Etc.
Moldova. MIEPO can be considered as a
reliable partner for all potential investors and MIEPO can be considered a “One-Stop-Shop”
importers of Moldovan products. information point for investors to provide
them with a broad spectrum of information at
MIEPO was created under Government
all stages of the investment process: pre-
Decision no. 105 on 2 February 1999 and its
investment (including the organisation of
services are provided free of charge. Its main
study visits for potential investors), investment
objectives are:
and post-investment. MIEPO also identifies
Export Promotion; partners at the request of local companies
seeking to promote their products on foreign
Foreign Direct Investment Attraction.
markets and at the request of foreign
In order to realise these objectives, MIEPO companies that intend to buy Moldovan
collaborates with local and foreign public and products.
private institutions, associations, international
organisations, etc. MIEPO is a member of the
World Association of Investment Promotion MIEPO is always available to assist potential
Agencies (WAIPA). investors and foreign importers of Moldovan
products examine, establish and develop
MIEPO uses the following tools to implement
business opportunities in the Republic of
Government investment attraction and export
Moldova by use of modern tools of foreign
promotion policy:
investment attraction and export promotion.
Support in identification of partners and
conclude an adherence agreement with the
investment site locations in Moldova.
park Administration.
Organisation of local and foreign Business
MIEPO, is the prime source of information and
Missions, Forums, B2B Meetings,
assistance for potential investors.
Matchmaking, Training for local businesses,
participation of local companies at They provide tailored services for potential
international trade fairs. investors throughout the investment decision
process. MIEPO also support existing investors
Moldovan investment climate promotion.
in extending their operations.
Development of promotional materials.
MIEPO team consists of permanent investment
Identification of constraints faced by investors attraction staff, sectorial consultants, as well
/ exporters in setting up their business in as regional officers. Combining their
Moldova, by means of questioning companies, experience, they are
with further development and submission of
able to provide you with information relevant
relevant proposals to the Government in order
for your decision making, as well as links to
to overcome the problems.
businesses and government.
Coordinates feasibility studies for investment
projects to be implemented in the Republic of
Moldova, marketing analysis at the national
level.
37
How can we help?
PwC
PwC has been serving its clients in Moldova for regarding income taxation legislation, salary
more than 17 years. We take great pride in our surveys, outplacement and human resources
capability to think global and act local for your audit.
long-term success. This is achieved through a
Tax compliance, accounting and payroll
combination of domestic expertise based on
assistance - maintaining accounting records,
in-depth knowledge of the local business
preparing and submitting financial statements
environment and international PwC network
based on NAS / tax returns, as well as
experience, which ensures that neither our
ensuring the payroll process.
resources nor our expertise are limited by
national boundaries.
PwC Moldova provides a full range of Tax and Legal Services
Legal, Advisory and Assurance Services.
Our team comprises the largest tax, legal and
advisory practice in Moldova, and is well The Legal team of PwC Moldova is a member
suited to solving the complex issues you may of an international network of PwC Legal firms
face. Our areas of specialisations are as which includes more than 2,000 business
follows: lawyers in over 75 countries. PwC Legal in
Moldova has been included in the top positions
in the rankings of Legal500 and IFLR1000.
Tax Services PwC Moldova provides a full range of legal
services, including:
Regulatory compliance;
Corporate Taxation - being highly qualified in
all aspects of inward investments and Investments;
structuring investments in terms of corporate
Corporate and commercial;
income tax, WHT and local tax regulations.
Mergers and acquisitions;
Indirect Taxation - with extensive experience
in solving complex issues related to indirect Competition;
taxes, customs procedures and foreign trade.
Employment and immigration;
HR Services - covering individual and
Banking and financing;
corporate advice, ranging from assistance with
obtaining work and residence permits, Litigation (commercial, tax and
advising and assisting with all matters administrative), etc.
38
Advisory Services
Assurance services
39
Key contacts
Constantin Barbaroş
Assurance Services
constantin.barbaros@ro.pwc.com