Professional Documents
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BA237FEN Prosonic M F3443D
BA237FEN Prosonic M F3443D
04
52010990
Valid as of software version:
prosonic M
V 01.02.00 (amplifier)
V 01.02.00 (communication)
FMU 40/41/42/43
with HART and 4 ... 20 mA
Ultrasonic Level Measurement
Operating Instructions
FMU 42
FMU 40
FMU 41
FMU 43
HART
R
Short instructions
KA 183F/00/a2/02.02
52010993 Prosonic M - Quick Setup
000
measured value Contrast: + or +
008
- + E E dist./
Group E
meas value
- + E
selection
00 002 003 004 005 059 006 008 051 052 053
basic setup tank shape medium process empty blocking full dist./ check range of start
property cond. calibr. distance calibr. meas value distance mapping mapping
+
01 - dome - unknown - standard input E BD is input F D and L are - ok confirm
safety settings ceiling - liquid - calm (s. sketch) displayed (s. sketch) displayed - too small suggestion
- horizontal - > 4 mm surface (s. sketch) (s. sketch) - too big or specify
0E
temperature cyl. - < 4 mm - add. - unknown range
- bypass agitator - manual
04 … …
linearisation
05
extended calibr.
06
output (HART, FF)
profibus param.(PA) BD
100%
0E 0E1 0E2
Envelope curve plot settings recording D
curve
09 092 … … E
display language
F
-
0A 0A0 0A1 0A3 0A4
diagnostics present previous … … reset unlock … … L
error error parameter
0C 0C0 333 (HART) 100 (HART)
system tag no. … … 33333 (PA,FF) 2457 (PA,FF) 0%
parameter
BD: blocking distance
52010993
L00-FMU4xxx-05-00-00-en-001
You can find an overview of all the device functions in the Appendix.
You can find a detailed description of all the device functions in the operating
instructions BA 240F/00/en "Prosonic M - Description of Instrument Functions". This is
located on the supplied documentation CD-ROM.
2
Prosonic M FMU 40/41/42/43 with HART and 4 ... 20 mA
Table of contents
1 Safety instructions . . . . . . . . . . . . . . 4 8 Maintenance and repairs. . . . . . . . . 44
1.1 Designated use . . . . . . . . . . . . . . . . . . . . . . . . 4 8.1 Exterior cleaning . . . . . . . . . . . . . . . . . . . . . . . 44
1.2 Installation, commissioning, operation . . . . . . 4 8.2 Repairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
1.3 Hazardous area . . . . . . . . . . . . . . . . . . . . . . . . 4 8.3 Repairs to Ex-approved devices . . . . . . . . . . 44
1.4 Notes on safety conventions and symbols . . . 4 8.4 Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . 44
8.5 Spare parts (housing type F12) . . . . . . . . . . . 45
2 Identification . . . . . . . . . . . . . . . . . . . 6 8.6 Spare parts (housing type T12) . . . . . . . . . . . 46
8.7 Return . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
2.1 Nameplate . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 8.8 Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
2.2 Scope of delivery . . . . . . . . . . . . . . . . . . . . . . . 6 8.9 Software history . . . . . . . . . . . . . . . . . . . . . . . 47
2.3 Certificates and approvals . . . . . . . . . . . . . . . . 7 8.10 Contact addresses of Endress+Hauser . . . . . 47
2.4 Registered trademarks . . . . . . . . . . . . . . . . . . 7
9 Accessories . . . . . . . . . . . . . . . . . . . . 48
3 Installation. . . . . . . . . . . . . . . . . . . . . 8
9.1 Weather protection cover . . . . . . . . . . . . . . . . 48
3.1 Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 9.2 Installation bracket for FMU 40/41 . . . . . . . . . 48
3.2 Installation variants . . . . . . . . . . . . . . . . . . . . . 9 9.3 Adapter flange for FMU 40 / FMU 41 . . . . . . . 49
3.3 Installation conditions . . . . . . . . . . . . . . . . . . 11 9.4 Cantilever . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
3.4 Measuring range . . . . . . . . . . . . . . . . . . . . . . 14 9.5 Mounting Frame for Cantilever . . . . . . . . . . . . 51
3.5 Installation hint for FMU 40/41 . . . . . . . . . . . . 15 9.6 Wall Bracket for Cantilever . . . . . . . . . . . . . . . 51
3.6 Turn housing . . . . . . . . . . . . . . . . . . . . . . . . . 16 9.7 Mounting bracket for FMU 43 . . . . . . . . . . . . . 52
3.7 Installation check . . . . . . . . . . . . . . . . . . . . . . 16 9.8 Commubox FXA 191 HART . . . . . . . . . . . . . . 52
9.9 Service Interface FXA 193 . . . . . . . . . . . . . . . 52
4 Wiring . . . . . . . . . . . . . . . . . . . . . . . . 17 9.10 Remote display FHX 40 . . . . . . . . . . . . . . . . . 53
4.1 Electrical connection . . . . . . . . . . . . . . . . . . . 17
4.2 Terminal assignment . . . . . . . . . . . . . . . . . . . 18 10 Technical Data . . . . . . . . . . . . . . . . . 54
4.3 Supply voltage . . . . . . . . . . . . . . . . . . . . . . . . 19 10.1 Technical data at a glance . . . . . . . . . . . . . . . 54
4.4 Potential matching . . . . . . . . . . . . . . . . . . . . . 20
4.5 Checking the connection . . . . . . . . . . . . . . . . 20
11 Appendix . . . . . . . . . . . . . . . . . . . . . . 58
5 Operation . . . . . . . . . . . . . . . . . . . . . 21 11.1 Operating menu . . . . . . . . . . . . . . . . . . . . . . . 58
11.2 Operating matrix (for Commuwin II) . . . . . . . . 60
5.1 Display and operating elements . . . . . . . . . . 21 11.3 Measuring principle . . . . . . . . . . . . . . . . . . . . 61
5.2 Function codes . . . . . . . . . . . . . . . . . . . . . . . 23
5.3 Operating options . . . . . . . . . . . . . . . . . . . . . 24
5.4 Operation using the on-site display VU 331 . 25
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
5.5 Operation using ToF Tool . . . . . . . . . . . . . . . 26
5.6 Operation with Commuwin II . . . . . . . . . . . . . 27
5.7 Operation using a HART handheld terminal DXR
375 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
5.8 Lock/unlock configuration . . . . . . . . . . . . . . . 29
5.9 Resetting the customer parameters . . . . . . . 29
5.10 Resetting an interference echo suppression (tank
map) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
6 Commissioning . . . . . . . . . . . . . . . . 31
6.1 Power up instrument . . . . . . . . . . . . . . . . . . . 31
6.2 Basic calibration . . . . . . . . . . . . . . . . . . . . . . 32
6.3 Envelope curve . . . . . . . . . . . . . . . . . . . . . . . 37
7 Troubleshooting . . . . . . . . . . . . . . . 40
7.1 System error messages . . . . . . . . . . . . . . . . . 40
7.2 Application errors . . . . . . . . . . . . . . . . . . . . . 42
3
Safety instructions Prosonic M FMU 40/41/42/43 with HART and 4 ... 20 mA
1 Safety instructions
Symbol Meaning
Warning!
# A warning highlights actions or procedures which, if not performed correctly,
will lead to personal injury, a safety hazard or destruction of the instrument
Caution!
" Caution highlights actions or procedures which, if not performed correctly,
may lead to personal injury or incorrect functioning of the instrument
Note!
4
Prosonic M FMU 40/41/42/43 with HART and 4 ... 20 mA Safety instructions
. areas.
– Devices located in safe areas still require a certificate if their outputs run into
explosion hazardous areas
Direct voltage
% A terminal to which or from which a direct current or voltage may be applied or
supplied
Alternating voltage
& A terminal to which or from which an alternating (sine-wave) current or voltage
may be applied or supplied
Grounded terminal
) A grounded terminal, which as far as the operator is concerned, is already
grounded by means of an earth grounding system
5
Identification Prosonic M FMU 40/41/42/43 with HART and 4 ... 20 mA
2 Identification
2.1 Nameplate
Order Code: 1
Ser.-No.: 2 IP68 / NEMA 6P
Profibus PA
Foundation Fieldbus
90 … 253 V AC 4VA 3
5
10,5 …32 V DC 1W
14 … 36 V DC 0,8W
4 … 20 mA HART 2-wire
4-wire 4
TA > 70°C : t >85°C
if modification Patents
X = see sep. label
Dat./Insp.: D01345-B
L00-FMU4xxxx-18-00-00-yy-001
1: Order Code; 2: Serial number; 3: Designation according to Directive 94/9/EC and designation of the type
of protection (only for certified device variants); 4: Reference to additional safety-relevant documentation (only
for certified device variants); 5: Communication variant and supply voltage (the appropriate option is
highlighted)
6
Prosonic M FMU 40/41/42/43 with HART and 4 ... 20 mA Identification
Safety instructions
Additional safety instructions (XA, ZE, ZD) are supplied with certified device versions.
Refer to the nameplate for the names of the safety instructions that apply to your device
variant.
7
Installation Prosonic M FMU 40/41/42/43 with HART and 4 ... 20 mA
3 Installation
3.1 Dimensions
Ø 129
ENDRESS+HAUSER
Ø 129
Prosonic M ENDRESS+HAUSER
Prosonic M
162
150
85 85
~ 88
G1½” DN100/ANSI4"/JIS16K100
~148
22
G2”
~148
22
1½ NPT 2 NPT
~87
~83
Ø 70
Ø 39
Ø 50
ER
F12
ENDRESS+HAUSER HAUS
Prosonic M ESS+
ENDR ic M
F12/ Proson
T12
30 M8
75
90
158
75 119
ENDRESS+HAUSER
Prosonic M
150
~123
120
~248
2 x M8
85
2 25
40 40
Ø 230
ANSI 4” DN 100
Alternatively, a separate flange can be used.
11
L00-FMU4xxxx-06-00-00-en-003
8
Prosonic M FMU 40/41/42/43 with HART and 4 ... 20 mA Installation
Sealing ring
(EPDM)
supplied
ENDRESS+HAUSER
Prosonic M
Sealing ring
(EPDM)
adapter flange supplied
sensor nozzle
L00-FMU4xxxx-17-00-00-en-002
ER
HAUS
ESS+
ENDR ic M
Flange: Proson
DN80/ANSI3"/JIS10K80
DN100/ANSI4"/JIS16K100
L00-FMU42xxxx-17-00-00-en-001
9
Installation Prosonic M FMU 40/41/42/43 with HART and 4 ... 20 mA
ER
HAUS
ESS+
ENDR ic M
Proson
slip-on flange
nozzle
e.g.
Zone 20 sensor
.
Zone 20
L00-FMU43xxxx-17-00-00-en-001
10
Prosonic M FMU 40/41/42/43 with HART and 4 ... 20 mA Installation
2 3 4
7
1
5
1/6D
D
6 L
α
L00-FMU4xxxx-17-00-00-de-005
• Do not install the sensor in the middle of the tank (3). We recommend leaving a
distance between the sensor and the tank wall (1) measuring 1/6 of the tank diameter.
• Use a protective cover, in order to protect the device from direct sun or rain (2).
• Avoid measurements through the filling curtain (4).
• Make sure that equipment (5) such as limit switches, temperature sensors, etc. are
not located within the emitting angle α. In particular, symmetrical equipment (6) such
as heating coils, baffles etc. can influence measurement.
• Align the sensor so that it is vertical to the product surface (7).
• Never install two ultrasonic measuring devices in a tank, as the two signals may affect
each other.
• To estimate the transmitted echo beam and its detection range, use the 3 dB emitting
angle α.
Sensor α L r
FMU 43 6° 15 m 0,79 m
11
Installation Prosonic M FMU 40/41/42/43 with HART and 4 ... 20 mA
L00-FMU4xxxx-17-00-00-en-010
inflow outflow
empty calibr.
BD
1 x b0
b0
L00-FMU4xxxx-17-00-00-en-003
12
Prosonic M FMU 40/41/42/43 with HART and 4 ... 20 mA Installation
min. 2 Hmax
α
min. 2 Hmax
min. 3 H max
BD
empty calibr.
L00-FMU4xxxx-17-00-00-en-012
13
Installation Prosonic M FMU 40/41/42/43 with HART and 4 ... 20 mA
FMU 43
FMU 40/41 FMU 42
BD
SD
E F
L L
L
D D
D
L00-FMU4xxxx-17-00-00-en-004
BD: blocking distance; SD: safety distance; E: empty calibration; F: full calibration (span); D: nozzle
diameter; L: nozzle length
50 mm ca. 80 mm
80 mm ca. 240 mm
FMU 41 0.35 m 8m 3.5 m
100 mm ca. 300 mm
FMU 42 0.4 m 10 m 5m
min. 100 mm ca. 300 mm
FMU 43 0.6 m 15 m 7m
" Caution!
If the blocking distance is undershot, it may cause device malfunction.
14
Prosonic M FMU 40/41/42/43 with HART and 4 ... 20 mA Installation
3.4.3 Range
The sensor range is dependent on the measuring conditions. Refer to Technical
Information TI 365F/00/en for an estimation. The maximum range is shown in the above
diagram (valid for good conditions).
FMU 40 5m
FMU 41 8m
FMU 42 10 m
FMU 43 15 m
Caution!
Use only the screw-in
piece to screw in
the Prosonic M
AF 60
60
max torque
20 Nm
L00-FMU4xxxx-17-00-00-en-009
15
Installation Prosonic M FMU 40/41/42/43 with HART and 4 ... 20 mA
2 2
1 1
allen key
4 mm/0.1”
max. torque 0.5 Nm
L00-FMU4xxxx-17-00-00-en-013
16
Prosonic M FMU 40/41/42/43 with HART and 4 ... 20 mA Wiring
4 Wiring
# Warning!
When you use the measuring system in hazardous areas, make sure to comply with
national standards and the specifications in the safety instructions (XA’s). Make sure
you use the specified cable gland.
1 2 3 4
L00-FMU4xxxx-04-00-00-yy-008
17
Wiring Prosonic M FMU 40/41/42/43 with HART and 4 ... 20 mA
1 2 3 4
L00-FMU4xxxx-04-00-00-yy-009
4...20mA AC / DC
power
Auxiliary energy
alternatively alternatively
Commubox Commubox
FXA 191 FXA 191
DXR 375 DXR 375
communication
resistor
(> 250 Ω) test sockets
(output current) communication
resistor
(> 250 Ω)
plant plant
1 2 3 4 ground 5 6 1 2 ground
L- L+ I+ I- I+ I- L1/L+ N/L-
L00-FMxxxxxx-04-00-00-en-004 L00-FMxxxxxx-04-00-00-en-001
18
Prosonic M FMU 40/41/42/43 with HART and 4 ... 20 mA Wiring
2-wire HART 4 mA 14 V 36 V
Standard
20 mA 8V 36 V
4 mA 14 V 30 V
EEx ia
20 mA 8V 30 V
4 mA 14 V 30 V
EEx d
20 mA 11 V 30 V
Fixed current,
adjustable, e.g. Standard 11 mA 10 V 36 V
for solar power
operation
(measured value EEx ia 11 mA 10 V 30 V
via HART)
1) Start-up current 11 mA
" Caution!
When using the public powers supply, install an easy accessible power switch in the
proximity of the instrument. Mark the power switch as a disconnector for the instrument
(IEC/EN 61010).
19
Wiring Prosonic M FMU 40/41/42/43 with HART and 4 ... 20 mA
1 1
L00-FMP4xxxx-17-00-00-yy-043
Connect the equipotential bonding to the external ground terminal of the transmitter.
" Caution!
In Ex applications, the instrument must only be grounded on the sensor side. Further
safety instructions are given in the separate documentation for applications in explosion
hazardous areas.
! Note!
For optimum electromagnetic compatibility the potential matching line should be as
short as possible and at least 2,5 mm2 in cross-section.
20
Prosonic M FMU 40/41/42/43 with HART and 4 ... 20 mA Operation
5 Operation
END
Order MICR
RES
S+HA
OPIL
Ser.-NoCode:
.: OT USE
II R
Messbe
Measur reich
ing
range
U 16...36 max.
4...20 20
Maulburg
mAV DC
m
IP
65
T
Made in Germany
A >70°C
LCD
: t
>85°C
ENDRESS + HAUSER
– + E
Symbols 3 keys
L00-FMxxxxxx-07-00-00-en-001
21
Operation Prosonic M FMU 40/41/42/43 with HART and 4 ... 20 mA
position in menu
label
measured value
* display
group selection
selection list
position in menu
label
function with
free parameter
help texts
L00-FMxxxxxx-07-00-00-en-002
Sybmol Meaning
ALARM_SYMBOL
This alarm symbol appears when the instrument is in an alarm state. If the symbol flashes, this
indicates a warning.
LOCK_SYMBOL
This lock symbol appears when the instrument is locked,i.e. if no input is possible.
COM_SYMBOL
This communication symbol appears when a data transmission via e.g. HART, PFOFIBUS-PA
or Foundation Fieldbus is in progress.
22
Prosonic M FMU 40/41/42/43 with HART and 4 ... 20 mA Operation
Key(s) Meaning
O and F
or Contrast settings of the LCD
S and F
Hardware lock / unlock
After a hardware lock, an operation of the instrument via display or
O and S and F communication is not possible!
The hardware can only be unlocked via the display. An unlock parameter must
be entered to do so.
005
Function
Function group
L00-FMU4xxxx-07-00-00-en-001
• basic setup 00
• safety settings 01
• linearisation 04
...
The third digit numbers the individual functions within the function group:
23
Operation Prosonic M FMU 40/41/42/43 with HART and 4 ... 20 mA
PLC
service adapter
Commubox Netz FXA 193
FXA 191 (for 4-wire)
transmitter power
supply unit
RMA 422 operating and ENDRESS + HAUSER
HELP SAVE
6
ENDRESS + HAUSER
9 Page
Up
Page
On
PQRS TUV W XY Z
7 8 9
,()‘
.
_<>
0
+*/
-
HART handheld
FXA 191 375
FIELD COMMUNICATOR
DXR 375
or
DXR 375
L00-FMxxxxxx-14-00-06-en-007
If the HART communication resistor is not built into the supply unit, it is necessary to
insert a communication resistor of 250 Ω into the 2-wire line.
24
Prosonic M FMU 40/41/42/43 with HART and 4 ... 20 mA Operation
ENDRESS + HAUSER
– + E
X
F 2x X
X X >3 s
O Group Selection
safety settings
O dome ceiling
horizontal cyl
O unknown
liquid
temperature bypass solid<4mm
stilling well solid>4mm
linearisation
...
S flat ceiling
sphere
S
no ceiling
S ...
L00-FMU4xxxx-19-00-00-en-018
Selection menus
a. Select the required Parameter in selected function with S oder O .
b. F confirms selection; ✓appears in front of the selected parameter.
c. F confirms the edited value; system quits edit mode.
d. O and S (= Q) interrupts selection; system quits edit mode.
25
Operation Prosonic M FMU 40/41/42/43 with HART and 4 ... 20 mA
L00-FMU4xxxx-19-00-00-en-003
• You can find the function groups and functions of the device in the navigation bar.
• You can find the input fields for the parameters in the main window.
• If you click on a parameter name, the Help pages open with precise explanations of
the required input.
26
Prosonic M FMU 40/41/42/43 with HART and 4 ... 20 mA Operation
L00-FMU4xxxx-19-00-00-en-004
! Note!
Further information on Commuwin II is given in the following E+H documentation:
• System Information: SI 018F/00/en “Commuwin II”
• Operating Manual: BA 124F/00/en “Commuwin II” operating program
5.6.1 Operation
You make the settings using an operating matrix or via a graphic interface. Envelope
curves can not be display in Commuwin II.
5.6.2 Connection
The computer ist connected to the HART communicatain line via the Commubox FXA
191.
27
Operation Prosonic M FMU 40/41/42/43 with HART and 4 ... 20 mA
dsdmdm
df das.
asdas fa
asas la.
dsdmdm
df das.
asdas fa
asas la.
FMU43: LIC0001
FMU42: LIC0001 ONLINE
ONLINE
1 GROUP SELECTION
1 GROUP SELECT
2 PV 8.7 m 2 PV 8.7 m Delete
HELP SAVE
H dsdmdm
df das.
asdas fa
asas la.
FMU43: LIC0001
6
9
HELP SAVE
Page GROUP SELECTION
Up
1 BASIC SETUP
Bksp Delete 2 SAFETY SETTINGS Delete
3 TEMPERATURE
Page 4 LINEARISATION
On Bksp 5 EXTENDED CALIBR.
#%& ABC DEF
1 2 3
Copy
GHI
Paste
JKL
Hot Key
MNO
H dsdmdm
df das.
asdas fa
asas la.
L00-FMU4xxxx-07-00-00-de-005
28
Prosonic M FMU 40/41/42/43 with HART and 4 ... 20 mA Operation
If you try to change a parameter, the device jumps to the "unlock parameter" (0A4)
function. Enter "100"
Now change the parameters.
L00-fmrxf0a4-20-00-00-de-001
! Note!
A hardware locking can only be unlocked again via the display by pressing the O, S
and F keys at the same time again. It is not possible to unlock the hardware by
communication.
In order to carry out the reset, enter the number "333" in the "reset" (0A3) function in
the "diagnostics" (0A) function group.
" Caution!
A reset may lead to impairment of the measurement. As a rule, a basic calibration is
required after a reset.
! Note!
The default values of each parameter are shown in bold in the menu overview in the
appendix.
29
Operation Prosonic M FMU 40/41/42/43 with HART and 4 ... 20 mA
Proceed as follows:
1. Switch to the "extended calibr." (05) function group and to the "selection" (050)
function.
2. Select "extended map."
3. Then proceed to the "cust. tank map" (055) function.
4. Select
– "reset", to delete (reset) the existing interference echo suppression.
– "inactive" to deactivate an existing interference echo suppression. The
suppression remains saved.
– "active" to reactivate an existing interference echo suppression.
30
Prosonic M FMU 40/41/42/43 with HART and 4 ... 20 mA Commissioning
6 Commissioning
Commission the Prosonic M in the following stages:
• Installation check
• Power-up device
• Basic calibration
• Measuring signal check using the envelope curve
The chapter describes the commissioning process using the on-site display.
Commissioning using ToF Tool is identical. Access to the device functions using ToF
Tool is described on Page 21. You can find detailed information in the Tof Tool operating
instructions (BA 224F/00/en) on the supplied CD-ROM.
L00-fmp-fxxx-20-00-00-en-003
L00-fmrxf092-20-00-00-en-001
L00-fmrxf0c5-20-00-00-en-001
L00-fmrxf000-20-00-00-en-001
L00-fmrxfg00-20-00-00-en-001
31
Commissioning Prosonic M FMU 40/41/42/43 with HART and 4 ... 20 mA
ENDRESS+HAUSER
Prosonic M
bypass stilling well
(ultrasonic guide pipe)
32
Prosonic M FMU 40/41/42/43 with HART and 4 ... 20 mA Commissioning
For all fluid applications which do Storage tanks with immersion tube Storage / accumulation tanks with
not fit in any of the following or bottom filling uneven surface due to free filling,
groups. mixing nozzles or small bottom
stirrers
L00-FMU4xxxx-14-00-00-xx-001 L00-FMU4xxxx-14-00-00-xx-002
The filters and output damping are The averaging filters and output Special filters for stabilising the
set to average values. damping are set to large values. input signal are activated.
-> Stable measured value -> Stable measured value
-> Accurate measurement -> Medium reaction time
-> Slow reaction time
Moving surfaces (poss. with Rapid level change, particularly in For all bulk solids applications
vortex formation) due to agitators small tanks which do not fit in any of the
following groups.
Special filters for stabilising the The averaging filters are set to The filter and output damping are
input signal are set to large small values. set to average values.
values. -> Rapid reaction time
-> Stable measured value -> Possibly unstable measured
-> Medium reaction time value
33
Commissioning Prosonic M FMU 40/41/42/43 with HART and 4 ... 20 mA
Dusty bulk solids Bulk solids with rapid level All the filters can be switched off
change for purposes of service and
diagnosis.
ENDRESS+HAUSER
Prosonic M
L00-FMU4xxxx-14-00-00-xx-007 L00-FMU4xxxx-14-00-00-xx-005
The filters are set to detect even The averaging filters are set to All filters off
relatively weak signals. small values.
-> Rapid reaction time
Possibly unstable measured value
34
Prosonic M FMU 40/41/42/43 with HART and 4 ... 20 mA Commissioning
BD
20 mA
SD 100%
E F
4 mA
0%
L00-FMU4xxxx-19-00-00-yy-019
" Caution!
With dished boiler heads or conical outflows, the zero point should not be deeper than
the point at which the ultrasonic wave impinges on the tank bottom.
" Caution!
When entering the full calibration (span), please take into account, that the maximum
level may not project into the blocking distance (BD)
! Note!
After basic calibration, enter a safety distance (SD) in the "safety distance" (015)
function. If the level is within this safety distance, the Prosonic M signals a warning or
an alarm, depending on your selection in the "in safety distance" (016) function.
35
Commissioning Prosonic M FMU 40/41/42/43 with HART and 4 ... 20 mA
L00-FMR2xxxx-14-00-06-en-010
Select
• "distance=ok" if the correct distance is displayed. Any echoes closer to the sensor
will be suppressed by the following interference echo suppression.
• "dist. too small" if the displayed distance is too small. In this case, the signal comes
from an interference echo which will be suppressed.
• "dist. too big" if the displayed distance is too large. This error cannot be cancelled
by suppressing the interference echo. This means that the following two functions are
skipped. Check the application parameters "tank shape" (002), "medium
proerty" (003) and "process cond." (004) and the "empty calibr."(005) in the
"basic setup" (00) function group.
• "dist. unknown" if you do not know the actual distance. This means that the following
two functions are skipped.
• "manual" if you want to specify the suppression area yourself in the following
function.
" Caution!
The suppression range must end 0.5 m in front of the echo of the actual level. With an
empty tank, do not enter E but E – 0.5 m.
36
Prosonic M FMU 40/41/42/43 with HART and 4 ... 20 mA Commissioning
! Note!
If a mapping already exists, it will be overwritten up to the distance specified in the
"range of mapping" (052) function. Beyond this distance the existing mapping remains
unchanged.
! Note!
The FAC and the interference echo suppression (map) are explained in BA 240F
"Prosonic M - Description of Instrument Functions"
37
Commissioning Prosonic M FMU 40/41/42/43 with HART and 4 ... 20 mA
L00-FMU4xxxx-07-00-00-en-003
! Note!
If the cyclical envelope curve display is still active on the display, the measured value
is updated at a slower cycle time. We therefore advise you to exit the envelope curve
display after optimising the measuring point. To do this, press F. (The instrument does
not leave the envelope curve display automatically.)
- horizontal zoom in
OE3
- horizontal zoom out
Move mode:
38
Prosonic M FMU 40/41/42/43 with HART and 4 ... 20 mA Commissioning
S O
L00-FMxxxxxx-07-00-00-yy-007
Move mode
Then press F to switch to Move mode. Either or is displayed.
• O shifts the curve to the right.
• S shifts the curve to the left.
S O
L00-FMxxxxxx-07-00-00-yy-008
S O
L00-FMxxxxxx-07-00-00-yy-009
39
Troubleshooting Prosonic M FMU 40/41/42/43 with HART and 4 ... 20 mA
7 Troubleshooting
The output signal assumes a value which can be set using the
"output on alarm" (010) function:
Alarm/Warning (E) You can define whether the error should behave as an alarm or as a warning.
40
Prosonic M FMU 40/41/42/43 with HART and 4 ... 20 mA Troubleshooting
W103 initialising If the message does not disappear after several seconds, replace
the electronics
W153 initialising Wait a few seconds; if error is still displayed, switch the power off and
on again
W601 linearisation curve not Correct table (enter monotonously increasing table)
monotone
W621 simulation on Switch simulation mode off ["output" (06) function group,
"simulation" (065) function]]
E651 level in safety distance - Error disappears when the level leaves the safety distance. Possibly
risk of overspill reset the lock. ["safety settings" (01) function group, "ackn. alarm"
(017) function]]
41
Troubleshooting Prosonic M FMU 40/41/42/43 with HART and 4 ... 20 mA
– level/ullage (040)
– max. scale(046)
expected
– diameter vessel(047)
– linearisation table
L00-FMR2xxxx-19-00-00-en-019
actual
expected
0% t→
L00-FMR2xxxx-19-00-00-en-014
0% t→
L00-FMR2xxxx-19-00-00-en-015
100%
actual
expected
0% t→
L00-FMR2xxxx-19-00-00-en-016
On filling/emptying the 1. Check tank shape (002), e.g. "dome ceiling" or "horizontal cyl."
measured value drops
2. If possible, do not select a central installation position
100%
3. Possible user stilling well/echo guide pipe
expected
actual
0% t→
L00-FMR2xxxx-19-00-00-en-017
42
Prosonic M FMU 40/41/42/43 with HART and 4 ... 20 mA Troubleshooting
E 641 (echo loss) 1. Check application parameters (002), (003) and (004)
2. If necessary, select a different installation position and/or a larger
100%
sensor
eingetreten 3. Align the sensor parallel to the product surface (particularly for
bulk solids applications)
E 641
erwartet
0% t→
L00-FMR2xxxx-19-00-00-en-018
43
Maintenance and repairs Prosonic M FMU 40/41/42/43 with HART and 4 ... 20 mA
8.2 Repairs
The Endress+Hauser repair concept assumes that the measuring devices have a
modular design and that customers are able to undertake repairs themselves.
Spare parts are contained in suitable kits. They contain the related replacement
instructions.
All the spare parts kits which you can order from Endress+Hauser for repairs are listed
with their order numbers in the section "Spare parts".
For more information on service and spare parts, contact the Service Department at
Endress+Hauser.
8.4 Replacement
After a complete instrument or electronic module has been replaced, the parameters
can be downloaded into the instrument again via the communication interface.
Prerequisite to this is that the data were uploaded to the PC beforehand using the
ToF Tool / Commuwin II. Measurement can continue without having to carry out a new
setup. Only a linearisation and a tank map (interference echo suppression) have to be
recorded again.
44
Prosonic M FMU 40/41/42/43 with HART and 4 ... 20 mA Maintenance and repairs
Housing F12
standard, complete pre-mounted, incl. nameplate,
cable gland and Teflon filter The spare parts listed are generally suitable
543 120 - 0022 G ½" cable gland for use in Ex-devices
543 120 - 0023 NPT ½" cable gland
543 120 - 0024 M20 x 1.5 cable gland
5200 1992 M12 PROFIBUS PA plug
5200 8556 7/8 UNC Fieldbus Foundation plug Power supply for 4wire electronics
5201 3348 4-wire, G ½" cable gland 10... 32 V DC 5201 3304
5201 3350 4-wire M20 x 1,5 cable gland 90...253 V AC 5201 3305
l
ina
rm
Te
Maulburg
Made in Germany
O-ring E
ER
US
HA
S+
O-ring D ENDR
ES
Gasket G
D
Gasket H
Nut G1.5"
5200 0599
Nut G2"
Gasket set 5201 0526 5200 0598 in preparation
consist of:
2 gaskets 25 x 20.5 x 2 FA; Pos. C Screw set 535 720 - 9020
1 O-ring 49.21 x 3.53 EPDM; Pos. D consist of:
1 O-ring 113.9 x 3.53 NBR; Pos. E 1 stop screw M5x10; Pos. A
1 O-ring 72.0 x 3.0 NBR; Pos. F 1 retaining screw M8x10; Pos. B FMU 43
1 gasket 58 x 47 x 2 EPDM; Pos. G Note the mounting
1 gasket 68 x 59 x 2.5 EPDM; Pos. H instructions!
L00-FMU4xxxx-09-00-00-en-001
45
Maintenance and repairs Prosonic M FMU 40/41/42/43 with HART and 4 ... 20 mA
Housing T12
complete pre-mounted with lid for terminal compartment The spare parts listed are generally suitable
for use in Ex-devices
cable certificate
gland/ EEx d (ia) FM XP CSA XP
entry
G½ 5200 6204
NPT½ 543180-1023 543180-1023 543180-1023 F
M20 x 1.5 5200 6205
O-ring
D O-ring E
FMU 41
Sensor FMU 40 Sensor FMU 41
complete with O-ring complete with O-ring Screw set 535 720 - 9020
and nut 1.5" and nut 2" consist of:
G1/2" 5201 0509 G 2" 5201 0510 1 stop screw M5x10; Pos. A
NPT1/2" 5201 0507 NPT 2" 5201 0508 1 retaining screw M8x10; Pos. B
Note the mounting
Gasket G Gasket H instructions!
L00-FMU4xxxx-09-00-00-en-002
46
Prosonic M FMU 40/41/42/43 with HART and 4 ... 20 mA Maintenance and repairs
8.7 Return
The following procedures must be carried out before a transmitter is sent to
Endress+Hauser e.g. for repair or calibration:
• Remove all residue which may be present. Pay special attention to the gasket grooves
and crevices where fluid may be present. This is especially important if the fluid is
dangerous to health, e.g. corrosive, poisonous, carcinogenic, radioactive, etc.
• Always enclose a duly completed "Declaration of contamination" form (a copy of the
“Declaration of contamination” is included at the end of this operating manual). Only
then can Endress +Hauser transport, examine and repair a returned device.
• Enclose special handling instructions if necessary, for example a safety data sheet as
per EN 91/155/EEC.
Additionally specify:
• An exact description of the application.
• The chemical and physical characteristics of the product.
• A short description of the error that occurred (specify error code if possible)
• Operating time of the device.
8.8 Disposal
In case of disposal please seperate the different components according to their material
consistence.
47
Accessories Prosonic M FMU 40/41/42/43 with HART and 4 ... 20 mA
9 Accessories
EN
D
Orde MIC RES
Se
r CoRO S+H
r.-No de: PIL AU
.: OT SE
II R
Me
Messbere
asur ich
ing
rang
U 16 e ma
4...20...36 x. 20
Maulburg
m
mAV DC
IP
65
T
Made in Germany
A >7
0°C
: t
>8 5°C
L00-FMR2xxxx-00-00-06-en-001
400
120
G
A ø16
250
120
3
30
L00-FMU4x-00-00-00-de-001
48
Prosonic M FMU 40/41/42/43 with HART and 4 ... 20 mA Accessories
sealing ring
EPDM adapter flange
(supplied)
sensor nozzle
L00-FMUX3XXX-00-00-00-en-001
Thread
3 G 1½, ISO 228
4 G 2, ISO 228
Material
2 1.4435 (316L)
7 PPs (Polypropylene)
Thread
5 NPT 1½ - 11,5
6 NPT 2 - 11,5
Material
2 1.4435 (316L)
7 PPs (Polypropylene)
49
Accessories Prosonic M FMU 40/41/42/43 with HART and 4 ... 20 mA
9.4 Cantilever
20
C
20
100
50
35
25
D M8
75 75 100 B 35
50/
62
22
C
105
6.5
15
L00-FMU4xxxx-06-00-00-yy-005
• The 50 mm or 62 mm orifices serve for the mounting of the FMU 40 or FMU 41 sensor,
respecitvely.
• The 22 mm orifice may be used for an additional sensor.
50
Prosonic M FMU 40/41/42/43 with HART and 4 ... 20 mA Accessories
13
100
25
55
3.2
Ø 33.7
60
20 4
700/1400
6.5
45
76
200
100
100
130 150
L00-FMU4x-00-00-00-yy-005
3.2
5 ø 33.7
6.5
180
213
150
110
25
13
88 110
150
L00-FMU4x-00-00-00-yy-006
51
Accessories Prosonic M FMU 40/41/42/43 with HART and 4 ... 20 mA
119 25
Material: 1.4301
~123
120
Order-Code.: 942666-0000
2 25
11
L00-FMU4x-00-00-00-en-003.eps
52
Prosonic M FMU 40/41/42/43 with HART and 4 ... 20 mA Accessories
9.10.1 Dimensions
Wall-mounting Pipe-mounting
(without mounting bracket) (mounting bracket and plate
F12/F23 housing (IP 68) supplied optionally,
s. product structure)
W
5
8,
Separate housing
FHX 40 (IP 65)
EN
DR
Orde ES
r S+
Se Code
r.-No HA
.:
: US
ER
Mes
Measber
surineich
g ra
nge
U 16 max
4...2 ...36 . 20
H
Maulburg
0 m V DC m
180
A
IP
65
160
T
Made in Germany
A >7
0°C
: t >8
5°C
Cable
88
120
82 118
96
3
6,
max. 80
min. 30
106
122
pipe
L00-FMxxxxxx-00-00-06-en-003
Certificates
A For non-hazardous area
1 ATEX II 2 G EEx ia IIC T6, ATEX II 3D
S FM IS Class I Div. 1, Groups A,B,C,D
U CSA IS Class I, Div. 1, Groups A,B,C,D
N CSA General Purpose (in preparation)
Cable length
1 20 m cable
Additional option
A Additional option not selected
B Mounting bracket 1" or 2" pipe
53
Technical Data Prosonic M FMU 40/41/42/43 with HART and 4 ... 20 mA
10 Technical Data
10.1.1 Input
Measured variable The distance D between the sensor membrane and the product surface is measured.
Using the linearisation function, the device uses D to calculate:
• level L in any units
• volume V in any units
• flow Q across measuring weirs or open channels in any units
Maximum range/blocking Sensor Maximum range in liquids1 Maximum range in solids1 blocking distance
distance
FMU 40 5m 2m 0,25 m
FMU 42 10 m 5m 0,4 m
FMU 43 15 m 7m 0,6 m
1
The actual range is dependent on the measuring conditions. Refer to Technical
Information TI 365F/00/en for an estimation.
10.1.2 Output
Signal on alarm • Error symbol, error code and plain text description on the on-site display
• Error code via HART communication
• Current output (configurable)
Cable entry • Cable gland M20x1.5 (recommended cable diameter 6 ... 10 mm)
• Cable entry G½ or ½ NPT
54
Prosonic M FMU 40/41/42/43 with HART and 4 ... 20 mA Technical Data
Max. noise HART 500 Hz...10 kHz: Vrms = 2.2 mV (measured at 500 Ω)
Galvanic isolation With 4-wire devices, the evaluation electronics and mains voltage are galvanically
isolated from each other.
Reaction time The reaction time depends on the parameter settings (min. 0.5s for 4-wire devices,
min. 2s for 2-wire devices).
FMU 40 1 mm
FMU 41 1 mm
FMU 42 2 mm
FMU 43 2 mm
55
Technical Data Prosonic M FMU 40/41/42/43 with HART and 4 ... 20 mA
Measuring error Typical specifications for reference operating conditions (include linearity, repeatability,
and hysteresis):
1
whichever is greater
Vibration resistance DIN EN 60068-2-64 / IEC 68-2-64: 20…2000 Hz, 1 (m/s2)2/Hz; 3 x 100 min
56
Prosonic M FMU 40/41/42/43 with HART and 4 ... 20 mA Technical Data
57
Appendix Prosonic M FMU 40/41/42/43 with HART and 4 ... 20 mA
11 Appendix
basic setup 00 tank shape 002 medium property 003 process cond. 004 empty calibr. 005 full calibr. 006
dome ceiling liquid standard liquid distance membrane span
horizontal cyl. solid < 4mm calm surface to min. level max.: empty - BD
bypass solid > 4mm turb. surface Default: Default:
stilling well unknown add. agitator FMU 40: 5 m FMU 40: 4,75 m
flat ceiling fast change FMU 41: 8 m FMU 41: 7,6 m
sphere standard solid FMU 42: 10 m FMU 42: 9,6 m
no ceiling solid dusty FMU 43: 15 m FMU 43: 14,4 m
conveyor belt
test: no filter
safety settings 01 output on alarm 010 outp. echo loss 012 delay time 014
MAX 110% 22 mA hold in case of echo loss
hold alarm max. 4000 sec.
MIN - 10% 3,6 mA Default: 30 s
userspecific output on alarm 011 ramp %/min Rampe %span/min 013
specify value specify value
temperature 03 measured temp. 030 max. temp. limit 031 max. meas. temp. 032 react. high temp 033 defect temp. sens. 034
is displayed is displayed is displayed warning alarm
alarm warning
extended calibr. 05 selction 050 dist./meas. value 008 check distance 051 range of mapping. 052 start mapping 053
mapping the following are manual accept proposed value off
displayed: distance = ok or on
- distance membrane distance too small specify range of
to level mapping
- measured value
dist. unknown
distance too big
common
extended map.
pres. map dist. 054 cust. tank map 055
is displayed inactive
active
reset
output 06 commun. address 060 no. of preambles 061 low output limit 062 curr. output mode 063 4 mA value 068
on curr. turn down specify value
off fixed current
standard
display 09 language 092 back to home 093 format display 094 no. of decimalas 095
specify time decimal x
Default: 100 s 1/16” x.x
x.xx
x.xxx
diagnostics 0A present error 0A0 previous error 0A1 clear last error 0A2 reset 0A3 unlock parameter 0A4
keep for reset code for unlock code
erase see manual see manual
system parameters 0C tag no. 0C0 protocol + sw-no. 0C2 serial no. 0C4
Note! The Default values of the parameters are typed in bold face.
L00-FMU4xxxx-19-00-01-en-005
58
Prosonic M FMU 40/41/42/43 with HART and 4 ... 20 mA Appendix
dist./meas. value 008 check distance 051 range of mapping. 052 start mapping 053 dist./meas. value 008
the following are manual accept proposed value off the following are
displayed: distance = ok or on displayed:
- distance membrane distance too small specify range of - distance membrane
to level mapping to level
- measured value - measured value
dist. unknown
distance too big
echo quality 056 offset 057 output damping 058 blocking dist. 059
is displayed will be added to the Default: 2 s is displayed
measured level
L00-FMU4xxxx-19-00-02-en-005
59
60
g
Function Group CW II H0 H1 H2 H3 H4 H5 H6 H7 H8 H9
V0 measured value tank shape medium property process condition empty calibration full calibration
Basic Setup [customer unit (CU)] 0: dome ceiling 0: unknown 0: standard liquid [m] [m]
1: horizontal cyl 1: liquid 1: calm surface {0...sensor specific {0...sensor specific
Appendix
2: bypass 2: solid<4mm 2: turb. surface (FMU 40: 6,5 m (FMU 40: 6,5 m
3: stilling well 3: solid>4mm 3: add. agitator FMU 41: 10 m FMU 41: 10 m
4: flat ceiling 4: fast change FMU 43: 19 m)} FMU 43: 19 m)}
5: sphere 5: standard solid
6: no ceiling 6: solid dusty
7: conveyor belt
8: test:no filter
V1
output on alarm output on alarm output echo loss ramp %span/min delay time safety distance in safety distance acknowledge alarm
Safety settings 0:MIN –10% 3.6mA mA 0:alarm %/min s [m] 0:alarm 0:no
1:MAX 110% 22mA 22 1:hold 0 30 100 mm / 1:warning 1:yes
2:hold {23x: 3,6 2:ramp %/min {-99999..99999} {0..4000} 3,937 in 2:self holding
3:user specific 53x: 2,4..22} {0...sensor specific
(FMU 40: 6,5 m
FMU 41: 10 m
FMU 43: 19 m)}
V6 display contrast language selection back to home format display No. of decimals sep. character display test
Display 6 0:English [s] 0:decimal 0:x 0: . 0:off
{0..15} 1:German 100 1:1/16'' 1:x.x 1: , 1:on
2:Français {3..9999} 2:x.xx
3:Español 3:x.xxx
4:Italiano
5:Nederlands
V8
Service
Operating matrix (for Commuwin II)
application
V9 present error previous error clear last error reset unlock parameters measured distance measured level parameter
Diagnostics 0:keep 0 HART:100 [m] [m] 0:not modified
1:erase {0..65535} PA/FF: 2457 1:modified
{0..33997}
VA tag. No protocol/SW-No. serial No. distance unit temperature unit download mode
System xx.yy.zz.prot 0:m 0: grad. C 0:parameter only
Parameter xx: HW-Version 1:ft 1: grad. F 1:param+cust.map
yy: SW-Version 2:mm 2:only mapping
zz: SW-Revision 3:inch
prot: protocol name
Prosonic M FMU 40/41/42/43 with HART and 4 ... 20 mA
L00-FMU4xxxx-13-00-00-en-001
Prosonic M FMU 40/41/42/43 with HART and 4 ... 20 mA Appendix
BD
20 mA
100%
E F
4 mA
0%
L00-FMU4x-15-00-00-de-001
E: Empty distance; F: Span (full distance); D: Distance from sensor membrane - product surface; L: Level;
BD: Blocking distance
FMU 40 0.25 m 5m 2m
FMU 42 0.4 m 10 m 5m
FMU 43 0.6 m 15 m 7m
D = c ⋅ t/2
As the device knows the empty distance E from a user entry, it can calculate the level
as follows:
L=E-D
11.3.3 Calibration
Enter the empty distance E and the span F to calibrate the device.
61
Appendix Prosonic M FMU 40/41/42/43 with HART and 4 ... 20 mA
62
Prosonic M FMU 40/41/42/43 with HART and 4 ... 20 mA
Index
A R
adapter flange. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 repairs to Ex-approved devices. . . . . . . . . . . . . . . . . 44
application errors . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 return . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
B S
blocking distance . . . . . . . . . . . . . . . . . . . . . . . . 14, 35 service adapter FXA 193 . . . . . . . . . . . . . . . . . . . . . . 52
shafts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
C software security locking . . . . . . . . . . . . . . . . . . . . . . 29
cantilever. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
CE mark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 T
cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 ToF Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Commubox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 turn housing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
W
D warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
declaration of conformity . . . . . . . . . . . . . . . . . . . . . . 7 weather protection cover . . . . . . . . . . . . . . . . . . . . . . 48
declaration of contamination. . . . . . . . . . . . . . . . . . . 47
display appearance . . . . . . . . . . . . . . . . . . . . . . . . . 22
display symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
E
error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
F
flow measurements . . . . . . . . . . . . . . . . . . . . . . . . . . 12
full calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
H
hardware security locking. . . . . . . . . . . . . . . . . . . . . 29
hazardous area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
I
installation bracket . . . . . . . . . . . . . . . . . . . . . . . . . . 48
interference echo suppression . . . . . . . . . . . . . . . . . 36
K
Khafagi-Venturi flume . . . . . . . . . . . . . . . . . . . . . . . . 12
L
level measurements . . . . . . . . . . . . . . . . . . . . . . . . . 11
M
measuring principle . . . . . . . . . . . . . . . . . . . . . . . . . 61
Measuring range. . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
N
nozzle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
O
on-site display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
operating matrix . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
operating menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
P
process conditions . . . . . . . . . . . . . . . . . . . . . . . . . . 33
63
Prosonic M FMU 40/41/42/43 with HART and 4 ... 20 mA
64
IMPORTANT NOTICE
RETURN AUTHORIZATION POLICY
Endress+Hauser must pre-approve and assign a Return Authorization number to any instrument
you plan to return. Please identify the Return Authorization number clearly on all shipping
cartons and paperwork.
Please note that the issuance of a Return Authorization number does not automatically mean
that credit will be issued, or that the return is covered by our warranty. An Endress+Hauser
associate will contact you regarding the disposition of your returned equipment.
In order to serve you better, and to protect our employees from any potentially hazardous
contaminants, Endress+Hauser must return unopened, at the sender’s expense, all items that
do not have a Return Authorization number.
Please be sure to include the following information when requesting a Return Authorization
number. This information will help us speed up the repair and return process.
Customer name:
Customer address:
Customer phone number:
Customer contact:
Equipment type:
Original sales order or purchase order number:
Reason for return:
Failure description, if applicable:
Process material(s) to which the equipment has been exposed:
OSHA Hazard Communication Standard 29CFR 1910.1200 mandates that we take specific
steps to protect our employees from exposure to potentially hazardous materials. Therefore,
all equipment so exposed must be accompanied by a letter certifying that the equipment has
been decontaminated prior to its acceptance by Endress+Hauser.
Endress+Hauser
L+P, Dock B Endress+Hauser
2340 Endress Place 1440 Graham’s Lane, #1, Burlington
Greenwood, IN 46143 Ont. Canada L7S 1W3
Return Authorization number: Return Authorization number:
Endress+Hauser
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