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E-Commerce 1.3
E-Commerce 1.3
The concept of success factors was introduced by D. Ronald Daniel in the 1960s.
Success factors are defined as the research on investigating, exploring and identifying e-
commerce success factors to give useful direction for future development of ecommerce.
The provision of information is the core of any e-commerce system. It can be seen through
any e-commerce activities and transactions such as delivering products/services which are
always accompanied by information provided to assist customers.
E-commerce itself has the capability to capture, process and present information to support
customer and business decision making.