Content

1. Acknowledgement
2. Introduction
3. Objective
4. Room Amenities
5. Deluxe Room
6. Suite Room
7. Presidential Suite Room
8. Front Office
9. Kitchen
10. Housekeeping
11. Restaurant
12. Lobby
13. Bar
14. Mojito
15. Virgin Mojito
16. Multipurpose Hall
17. Banquet Hall
18. Food and Beverage Department
19. Conclusion
Acknowledgement

I would like to express my special thanks to our subject teacher Mr. Arvind
Thapa who gave me such a golden opportunity to do this wonderful project
on topic of “Mountain Glory Forest Resort & Spa” and I am thankful even
towards the college curriculum for including such an important project in
our study which also helped me in doing a lot of Research.

Introduction of Hotel
Mountain Glory Forest Resort was established on 2018. It’s a five star
property. It is located in Nirmal Pokhari, Dovilla, Ward No. 21, Pokhara,
Nepal. There are 8 Shareholders and 87 total staffs. The hotel offers its
guests an outdoor pool and a 24 hour fitness center. Along with a
restaurant and a coffee shop/café there’s a snack bar/deli on site. You can
enjoy a drink at one of the bars, which include 2 bars / lounges and a
poolside bar. Wifi is free in public spaces. There’s an onsite business
center. Spa services, a terrace and tour or ticket assistance are also
featured at the luxury Mountain Glory Forest Resort. A roundtrip airport
shuttle is free (available 24 hours). Free parking is available, smoking is
allowed in designated areas.
Objective
 College curriculum provides different opportunities for students by
including project activities in study. Due to such project students learn
a lot of new information. There are many objective of such project
works given to students. Some of them are:
i) To demonstrate the personal abilities and skills required to
produce and present and extended price of work.
ii) To engage in personal inquiry, action and reflection on specific
topics and issues.
iii) To focus on and demonstrate and understanding of the areas of
interaction.
Although of above mentioned objectives, students are given with personal
project report with the main aim, theme or objective of reflecting on learning
and sharing knowledge views and opinions through which they gain extra
knowledge.

Room Amenities
Mountain Glory Forest Resort offers 66 forms of air-conditioned
accommodation which are accessible via exterior corridors and features
safe and complimentary bottles of water. Rooms open to balconies or
patios. 43 inch flat screen televisions come with premium satellite
channels, pay-per-view films and Netflix. Bathrooms include a separate
bath and shower with a rainfall showerhead, a complimentary bathrobe,
complimentary toiletries and a hairdryer. This Pokhara resort provides
complimentary wired and wireless internet access. Housekeeping is
provided on a daily basis.

Deluxe Room
Deluxe rooms here at Mountain Glory Forest Resort are cozy and elegantly
decorated with all the modern day amenities. Varnished in warm hues, the
room is air-conditioned and equipped with well-furnished equipment. Relax
and absorb the amiable atmosphere. Also, enjoy the spectacular views of
mountains and sceneries from the window. The area of Deluxe room is 62
m.sq.

Suite Room
Spacious and airy, suits rooms here are comfortable and self-efficient.
Each room consists of a sitting area and a kitchen area where you can
relax and enjoy your time. Equipped with all the modern day amenities
including necessary kitchenettes makes your stay comfortable. The rooms
are varnished in warm hues with parquet floors. The area of suite room is
62 m.sq.

Presidential Suite Room

Presidential suite room facilitates you with luxurious arrangements
including a master bedroom and a living space, a separate dining area.
Elegantly decorated in warm hues, the rooms are air-conditioned. All the
rooms are well equipped with all the modern day amenities. Also, it
facilitates with a private conference hall. The room is the best choice for
conducting any private meetings. The area of presidential suite room is
66m.sq.

Front Office
The front office or reception is an area where visitors arrive and first
encounter a staff at a place of business. Front office staff will deal with
whatever question the visitor has and put them in contact with a relevant
person at the company. It includes roles that affect the revenues of the
business. It also provides assistance to guests during their stay, completes
their accommodation, food and beverage, accounts and receives payment
from guests.

Kitchen
The kitchen is the place where food is prepared. In a hotel or in restaurant
a spice room is used for food preparation and is known as kitchen. In
outside catering it is a place assigned for food preparation like in trekking,
rafting etc. The word kitchen comes from the French word “Cousin” which
means art of cooking or food preparation in the kitchen.

Kitchen is the central point of activities in all restaurants and hotels where
food is prepared. It is the heart of hotel. A hotel is defined as a place where
lodging and foods available, so kitchen is one of the most important unit as
kitchen if related with food. The purpose of kitchen organization in a hotel
or restaurant is to manage for the most effective use of staff, equipment
and materials. It is revenue earning unit. 50% of hotel’s collection is from
food.

Housekeeping
Housekeeping means performing all the duties towards cleaning,
maintaining orderliness, and running a house or a business property. In
case of hotels, the housekeeping duties involve maintaining the hotel to the
best possible state in terms of cleanliness and keeping it at highly desirable
ambience.
Objective of Hotel Housekeeping
The main objectives of hotel housekeeping are:
- To maintain overall cleanliness of the entire hotel at all times.
- To perform cleanliness duties most efficiently.
- To use good quality, safe cleaning, equipment and chemicals.
- To manage laundry and linen.
- To control pests.
- To keep up the hotel with classy interior decoration.
- To take care of the furniture, fittings and fixtures of the entire hotel.

Restaurant
A Restaurant is a place where cooked food is sold to the public, and where
people sit down to eat it. It is also a place where people go to enjoy the
time and to eat a meal.

Some restaurants are a chain, meaning that there are restaurants which
have the same name and service, the same food Mc Donald’s, Burger king
and Pizza Hut are examples of chain restaurants that are all over the world.
These restaurants serve fast food, that is inexpensive food, prepared and
served quickly.

There are also chain restaurants that serve slightly more expensive food.
They are called fast casual restaurants. Apple bee’s and Perkins are
example of this type of chain restaurant.

Lobby
A lobby is a room in a building used for entry from the outside. It represents
the atmosphere, decors, staff and image of the hotel when a guest visits.
Lobby should be spacious but not wasteful. The natural flow of the guest
should be towards reception, cashier and information counters, during
guest arrival and departures.

Bar
A bar is a retail business establishment that serves Alcoholic and Non-
Alcoholic beverages. Bar is designed to suit the space available and
reflects the character of décor. It should be able to serve the drinks over
the counter and by waiter service. Bar facilitates with adequate glass
storage racks, washing sinks, refrigerator and others.

Mojito
Established -1586, Cuba
Ingredients: White rum, mint leaves, soda, brown sugar, crushed ice, lemon
chunks.
Preparation: Mint sprigs muddled with sugar and lemon chunks. Rum
added and crushed ice with soda water. Garnished with lemon. Served
with a straw.

Virgin Mojito
Ingredients: Soda, mint leaves, lemon chunks, crushed ice, brown sugar,
soft drinks.

Preparation: Mint sprigs muddled with sugar and lemon chunks. Soft drink
added and crushed with soda water. Garnished with lemon. Served with a
straw.

Multipurpose Hall
Multipurpose Hall is technologically integrated and easily maintained. As a
great multipurpose space, the hall satisfies the needs of its assigned
function, be it multimedia presentations stage and musical productions,
physical education or dining services. Provides a well-equipped space
suitable for a wide range of activities. The area of multipurpose hall is 80
m.sq.

Banquet Hall
A Banquet Hall is a room or building for the purpose of hosting party,
banquet, wedding or other reception or other social event. It is concerned
with the various functions that usually intend to generate maximum revenue
from the sale of space, food, beverage and particular functions.

Food & Beverage

Food and Beverage department is responsible for maintaining high quality
of food and service, food costing, managing restaurants, bars, etc.

Food and Beverage service is the service of food made in the kitchen and
drinks prepared in the Bar to the customers (Guest) at the food and
beverage premises, which can be Restaurants, Bars, Hotels, Airlines,
Cruise ships, Trains, Companies, Schools, Colleges, Hospitals, Prisons,
Takeaway etc.

Conclusion
The main purpose of our visit is to get information about the different
section department of the Mountain Glory Forest Resort. Visiting to the
Mountain Glory Forest Resort was an educational hotel tour. For
completion of this project report on limited time frame I had taken help from
different sources. Some of them are listed below:
-Internet
-Friends
-Menu