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Giving Effective Feedback: a 4-part Model- E.A.R.N 1 ob 2 ACTIONS EVENT ‘Describe the situation. Be asspeciic as Bescrbe the behavior as dearly as possible, asf you were watching a movie ‘Avoid drawing possible. Give ‘the feedback ina timely conclusions. way. POSITIVE FEEDBACK: {saw you put down the budget Yesterday you had been working to get when done and goto our website to Professor get some information. You then Smith stopped {ot up and wolked her from by your offi. vour office towards the office thot could help her CORRECTIVE FEEDBACK: ‘every time that Susie Atourstff spoke, you tured awoy meeting nd started taking with vyesterdoy ‘Bob, or you opened your laptop and checked your emai P a oP RESULTS What were the results| positive of negative of this behavior? She stopped by later to tell ime how helpfl you hod been. You flebilty ond willingness 90 out of your way tohelp realy ‘model our commitment to ‘saw thot Susie noticed this After the 34014 time you did this, Susie stopped saying ‘anything forthe rest ofthe meeting. Susie knows lot ‘bout our topic; think we ‘realy missed out on her ideas. 4 NEXT STEPS, ‘What specific behavior should be changed or repeatedin response to the feedback? Why should this change be made? ‘realy oppreciate thot you'l continue todo this. reshows your ‘From now on, ding staf -meetngs pease focus your Jul tention on each speaker s0 that everyone

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