Multiple Agents :

We will assigning two agents to check if the workitem goes to multiple agents or not

Changing the code to populate two agents using hard coded values

FV60

After pressing Save As Completed Button

Workflow Log
So, we can see there is nothing wrong with the Workflow Template / mapping etc.

Now, we will simulate the Rule and check the logic.

VBSEG entry

We are taking the second line item with reason code K01

Now, we will simulate the rule

SM50
So, we are getting the expected result.

So, we can say that at runtime there are no data in VBSEGK / VBSEGD table.

Please give new logic to find reason code.