Background/ History of the enterprise

One of the well-known corporations or enterprise is Flatworld Solutions handled and managed
by the Group President and CEO Jacob William which offers and provides solution typically in the field of
Information Technology, Business Consulting as well as Outsourcing with the use of Data Science. It was
found on 2002 and was then incorporated 2 years after with the use of single-minded purpose by the
usage of technology in order to enable and allow such businesses to build and develop much efficiency,
be able to manage time well and increase bottom lines worldwide. The main idea why the formation of
this company was originated in the mid 90’s is an experience of Jacob William visiting mega shopping
centers in Europe and US offering a variety of goods which has a very significant distinction that could be
purchased in a same shop showing convenience by providing multiple services in one enterprise. “Data
Processing Solutions is the one offered as soon as the Flatworld solutions started its operations in 2002
and as time goes by further demands of clients influenced the enterprise to launch call center
operations then progresses by offering finance and accounting services which is the essence of data
entries and customer services offered in the same enterprise. A decade full of satisfied clients and
experiences was the trademark of this enterprise and as it progresses, over 18488 customers were
provided with technical help and good service as it increased client revenue with more or less 3500
efficient employees worldwide.

Vision: Flatworld Solutions will be a partner of choice by providing value to enable our customer’s long-
term sustainable growth.

Mission: Flatworld is committed to providing ongoing value to our customers. We leverage technology
and implement best practices, to provide a range of high quality and cost-efficient Information
technology Solutions, from global locations enabling customers achieve their business goals.

Methods/ Resources used

 ACD-Document Indexing
This is an automatic document classification services which categorizes batches of document
with predefined document classes. It can also be used to automate documents through content-
based classifications and establish insights from it.

 Data Science Training for Corporates

 Flatworld solutions provide a training course that helps in the understanding of main concepts
of data sciences and statistical learning in accordance to their industries with different earning
degrees depending on each position.

 Route Optimization
Flatworld solutions stated that “Manually finding the perfect route for your agents is possible at
the beginning. But as your business grows, frequently altering the routes & pit stops, or
adding/deleting new customers at the penultimate moment can be quite a challenge. Route
Optimization services from Flatworld Solutions can help you save the day!” Flatworls solutions
provide the best choice to make to ensure the fastest route for your agents while decreasing the
amount of time for planning and unnecessary fuel consumption used for transportations.
 Lead scoring
Their lead scoring team ensures that with their service, the customer will be ensured to lead
management, higher lead volume, and close more numbers of deals even with different
companies that have a high lead score from different aspects, they will have a competition.
 Cognitive Process Automation
With the help of Cognitive Process Automation (CPA) and Robotic Process Automation (RPA)
techniques, construction labor will be done faster with the help of AIs at a non-decreasing
production rate and confidential, information sensitive manual process.
 Big Data Lakes Solutions & Consulting
This provides the a big data strategy suited for different business goals. It is done by setting up
an efficient and cost-effective data lake infrastructure.
 Building Recommender systems
It improves client interaction and increase sales on e-commerce website while considering
various parameters before providing recommendations.
 Video Analytics Software Development
This captures and records everything to meet expectations by changing the negative ways into a
more productive ones.
 Technologies Flatworld solutions leverage:
o A big data platform like Hadoop
o Open Source Software like Python
o NSQL Database like MongoDB
 o Licensed OCR tool
o Django Framework
o Luigi workflow manager
o Google Map integration using APIs [licensed]
o Proprietary route optimization algorithm
o Distributed setup on Cloud for seed and multitenant setup
o amCharts for reports and dashboards
 Industries Flatworld solutions provides for:
o Marketing
o Logistics
o Automobile
o Data centers
o Aviation
o Customer analytics
o Insurance companies
o Finance
o Recruitment
o Retail management
o Healthcare
o E-commerce sites
o Gaming companies