First Notice

Safety Notice 170013

Mandatory Action Required EMEAR

Date: 16-06-2017

Models Affected: GS-2669 Bi-Energy

GS-3369 Bi-Energy
GS-4069 Bi-Energy

Serial Numbers Affected: GS6914-5101 to 6386

GS6915-6397 to 7803
GS6916F-7950 to 10048
GS69F-10552 to 11438

Subject: Power Box Harness Wiring

Allowable Hours: 0.50 hours

Issue:
Genie has become aware that the Power Box Harness in the machines referenced above may be wired
incorrectly. This incorrect wiring could result in a component short circuit and may result in overheating.
Overheating could result in a machine fire causing damage to the machine and present a potentially
hazardous situation.

Action(s) Required:
Completion of this Safety Notice must take place as soon as possible, but no later than 30 days from
receipt of this notice.

Tools required:

 Small flathead screwdriver

 Wrench
 Ratchet
1 Locate the affected machines referenced above within your fleet.
Note: Perform this procedure on a firm, level surface with the machine in the
stowed position.
2 Push in the red Emergency Stop button to the off position.
3 Locate the battery pack. Disconnect the battery pack from the machine.

WARNING Electrocution/burn hazard. Contact with electrically charged Illustration 1

circuits could result in death or serious injury. Remove all
rings, watches and other jewelry. 1 ground control box
2 retaining fastener
4 In the ground control side, locate and access the ground control box. 3 power box
5 Open the power box located below the control box. Refer to illustration 1.

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Safety Notice 170013
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6 Locate the connections of the orange wires into the C27 receptacle.

Illustration 2

1 orange wire 1 (to C27 pin #1 connector)

2 inline fuse
3 orange wire 2-from inline fuse (to C27 pin #7 connector)
4 C27 pin connector
5 C27 harness
6 C27 receptacle
7 receptacle lock
8 C27 pin #7 connector
9 C27 pin #1 connector
If the orange wires are connected as described in illustration 2, continue on to step 7.
If the orange wires are not connected as described in illustration 2, re-wire the connections. Follow Re-wiring
Instructions starting on page 3 before proceeding to step 7.
7 Close and secure the power box.
8 Connect the battery pack to the machine.
9 Fill out and sign the attached completion form and fax or email to Terex AWP Warranty Department. This will
serve as verification that you have completed Safety Notice 170013.
10 Return the machine to service.

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Re-wiring Instructions
1 Disconnect the C27 harness from the back of the power box and set aside.
2 Remove the receptacle lock from the receptacle and set aside.
3 Remove the orange wires from C27 pin connector.
4 Re-connect the orange wires. Refer to illustration 2.
 Orange wire 1 to C27 pin #1 connector
 Orange wire 2 from the inline fuse to C27 pin #7 connector
5 Install the receptacle lock removed at step 2.
6 Connect the C27 harness to the receptacle.
7 Close and secure the power box.
8 Connect the battery pack to the machine.
9 Perform a pre-operation inspection per the Operator's Manual for the machine.
10 Fill out and sign the attached completion form and fax or email to Terex AWP Warranty Department. This will
serve as verification that you have completed Safety Notice 170013.
11 Return the machine to service.

If you have any further questions regarding these instructions or need assistance, please contact Genie Product
Support at one of the following telephone numbers:

United States: + 800 536 1800

Canada: + 425 881 1800

Europe: UK + 44 1476 584 333

France + 33 237 260 986

Germany + 49 4221 491 810

Iberica + 34 935 725 090

Italy + 39 075 941 8132

Scandinavia + 46 3157 5154

Other locations + 31 165 51 93 22

Middle East: + 97 143 391 800 or

+ 97 150 459 7937
Australia: + 61 7 3456 4444

Brazil +0 800 031 0100

South America - other locations + 56 9 6431 2110

All other locations + 1 425-881 1800

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Warranty:
The labor and travel distance required to perform this Safety Notice are covered under the provisions of our
warranty agreement. To file a claim, logon to:
https://www.gogenielift.com
If you are the owner of an affected machine and are not an authorized Terex AWP dealer, please contact your
nearest Terex AWP dealer for assistance in completing this Safety Notice. Only Terex AWP authorized dealers
will be reimbursed for labor or any other costs associated with this Safety Notice under the provisions of our
standard warranty terms and conditions.
Local norms and regulations require that the seller of a Genie machine report to Genie the model and serial
number of each machine sold, as well as the name, address, and telephone number of the new owner, within 60
days of the sale. Use the Owner Update Form attached to the bulletin to indicate the new location or status of any
of your machines. You may also visit our website to register your machine.
Machine Registration_EMEAR http://www.genielift.co.uk/en/sales-and-support/product-registration/index.htm
If you need more information about filing a warranty claim, call Terex AWP Warranty Department:

UK: + 44 1476 584 333

France: + 33 237 260 986
Germany: + 49 422 149 1810
Iberica: + 34 900 808 110
Italy: + 39 075 941 8184
Sweden: + 46 3157 5100
Middle East: + 97 143 990 381 ext 119 or
+ 97 150 459 7937
All other locations: + 31 653 221 908

Enclosures:
 Machine List

 New Owner Update Form

 Completion Form

First Notice

170013 Mandatory Action Required

EMEAR Safety Notice

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