Condor-II

Ink Jet Printing System

User Guide
Dear User:

Congratulations on your decision to use the Condor Large Character Ink

Jet Printing System.

As a fully integrated hi-tech product, the Condor is the latest technology in

the field of large character ink jet printing. Your printer will provide you with

quality coding at the lowest price per character of any printing system in

the market today.

Please take the time to read this manual very carefully before using the

Condor ink jet printing system. It will answer any questions you may have

regarding installation, setup and use. By taking the time now, you will

eliminate frustration during the early stages of operating the printer and

prevent any unnecessary damage to the system. We want your startup to

be a pleasant experience.

Please contact us timely if you have any question during use. We look

forward to providing you with best possible service.

Fuzhou Sunlong Ink Jet Printing Technology Co.,Ltd

July 1, 2011
 Contents
Notes and Safety Instructions ....................................................................................... 2
Chapter 1 Features and Parameters ..................................................................... 3
I. Features.............................................................................................................. 3
II. Specifications and Parameters .................................................................... 4
Chapter 2 Installation and Setup ........................................................................... 8
I. Condor Printing System Components .............................................................. 8
II. Installation for All Parts ...................................................................................... 8
III. Setup Steps .................................................................................................... 13
Chapter 3 Operating Instructions ........................................................................ 15
I. Programming Instructions ............................................................................. 15
II. Programming a Message ................................................................................. 17
III. Condor Programming Codes .......................................................................... 24
Chapter 4 Daily Care and Maintenance .............................................................. 26
I. Necessary Tools ............................................................................................... 26
II. Condor-II---------Purge of Printheads................................................................ 26
III. Condor-II---------Daily Maintenance ................................................................. 27
IV. Condor-II---------Troubleshooting .................................................................... 27
Chapter 5 Troubleshooting.................................................................................. 28
1. Controller ......................................................................................................... 28
2. Problems with Print Quality .............................................................................. 30
Safety Data Sheet for Ink ............................................................................................ 33

1
 Notes and Safety Instructions
1. Ketone-based ink and cleaning solvents are flammable and irritable, so the ink jet printing system,

ink and cleaning solvents should be stored in well ventilated places where naked light is excluded

and fire-extinguishing installation(such as sand and extinguishers) is supplied.

2. The printer works at a voltage of 230V. Never unplug the power plug before turning off the power

switch, or it will result in electric shock.

3. Never plug and unplug lines in the printer at random, and never point the printheads toward

yourself, others or naked light. Prevent the ink from spattering in eyes or mouth. If ink or solvents

spatter in eyes or mouth, please flush eyes or mouth with water and seek medical attention

immediately.

4. Place a suitable container in front of the printheads during cleaning. The ink collected can not be

used again and should be disposed of reasonably to ensure no fire or health harm, as it may

contaminate the ink being used in the system.

5. Wear goggles and gloves with protective edges when disposing of ink and solvents. Avoid

inhaling ink and solvents for a long time, and clean spattered ink and solvents timely.

6. Please don‟t pour waste liquids into sewers for the sake of environment.

7. The system should be grounded securely to ensure personal safety, and the environment of high

magnetic field and electronic noise should be excluded during operation to avoid interference to the

microcomputer in the printer.

8. It is suggested that UPS should be used in the case of unstable power supply and sudden

power-off should be avoided to prevent damage to the printer.

9. Please purge the ink line system and ink bottle regularly to ensure normal operation of the

system.

2
 Chapter 1 Features and Parameters

I. Features

1. High Quality Print on Any Type of Product

Condor large character ink jet printing system allows manufacturers to print high quality dot-matrix

characters on a variety of products at a cost-effective price. In fact, the Condor offers the lowest

price per printed character in the industry today. Users can choose between two models: a

water-based system for printing on porous surfaces like corrugated cartons, paper or wood, or a

solvent-based system for printing on non-porous products like plastics, stretch wraps, metals, glass

or more.

2. User Flexibility

Condor users also have the option of choosing from two printhead configurations. Two print sizes

are available: 7 nozzles, 1/2"(13 mm) and 3/4" (19 mm); or 16 nozzles, 1 3/4" (45 mm) character

height. Both printheads are capable of printing both a 7 x 5 and 5 x 5 character matrix, offering print

sizes ranging from 1/2" (13 mm) to1 3/4" (45 mm) in height. All of these components are

field-installable for future upgrade to meet your application's changing requirements.

3. User-Friendly System

Full Chinese message edit, display interface and backlight are designed for simple operation for the

Condor. Condor's state of the art input device provides quick and easy message programming and

retrieval for up to 128 messages. Resident software in the input device walks the user through a

series of prompts to program and save each message for printing on-demand. The system can send

and read various messages of the printer by connecting to PC through a standard RS-232 port with

software of our company.

4. Innovative Technology and Proven Reliability

3
Our patented unique electromagnetic vibration blast is characterized by stable air pressure, strong

power, low noise, low energy consumption, and high-efficiency air pump technology, ensure

water-free, oil-free and clean output air supply, and eliminate the need of lubrication and connection

to outer air supply. The air pump has passed CE certification, is characterized by solid housing,

excellent structure and reliable performance and thus eliminates the need of special maintenance. It

is proven that this patented technology can keep ink in the ink line system clean and thus ensure no

clogged problem. Therefore, Condor series ink jet printers is characterized by constant-pressure

printing and stable quality and thus keep production and maintenance costs to a minimum,

especially when compared to other printers using outer air supply.

5. No More Service Calls

The Condor was engineered inside and out for industrial strength operation. The aluminum alloy

cabinet of IP54 ensures continuous operation in harsh, real world environments. Quick and

easy-to-install replacement printheads, PC cards and air pump modules minimize downtime and

eliminate costly service calls. Best of all, the Condor utilizes TH-SD60 no-clog ink, allowing users to

leave the ink in their printheads for an extended period of time without flushing or cleaning, making it

the most cost-effective, low maintenance ink jet printing system available today.

6. Condor models, features and necessary supplies

No. Model Main Features Ink Solvent

1 Condor-II/7W-20 Water-base, 3/4"

Printhead

2 Condor-II/7-20 Ketone-base,

3/4" Printhead

II. Specifications and Parameters

1. Operation Conditions

4
Detector: 12V 100MA NPN IR Proximity Switch

Humidity: 10%-90% relative humidity, no coagulation

Effective temperature: -20℃- 60℃

Power Supply: 110v-230v single-phase AC; 120VA of manual optional range; 2.5A for internal fuse

Interface: Serial RS232 and RS485

Rare: 9600 baud for software configuration

Pump pressure: 20L/Min 0.5kg/cm

2. Character Type

Matrix Character and input methods

7X5 A~Z、0~9

5X5 (Press corresponding keys of A-Z and 0-9.)

7X5 ！ ” # ＄ ％ ’ （） * + ， - ． / ； ： < = > ？ [ ﹨]

5X5 ˆ ＿ { ∣ }ñ

(Press Shift and corresponding keys, in which ～ corresponds to character

ñ. )

7 Dots Year Shift " Minute Shift *

Month Shift ＄ Second Shift ， -

Date Shift ％ Piece Shift ． /

Hour Shift ( )

Date of Shift # & + ：〈 〉

Production

Lot Number Shift = ？ -

Conformity Shift ˆ { }

Expiry Date Shift ！ [ ] ′ ； ∣

16 Year Shift " # Minute Shift * +

Dots Month Shift $ Second Shift ， -

Date Shift % Piece Shift . /

5
 Hour Shift ( )

Date of Shift & : ; < >

Production

Lot Number Shift = ? -

Conformity Shift ` { }

Expiry Date Shift ! [ ] ` ︳

3. Character Combination and Character Height

Printer Printhead Type and Matrix Character Height

Model Combination

Condor-II/7 3/4" Single Printhead 7x5 19mm

(7 Nozzles)

Condor-II/7 3/4" Single Printhead 5x5 13mm

(7 Nozzles)

Condor-II/16 1 3/4" Printhead (16 16x16 45mm

Nozzles)

Condor-II/16 1 3/4" Printhead (16 7x5 double lines; 19mm/line

Nozzles) 5x5 double lines

4. Print Speed

6.1-61m/minute speed which is decided by the character width setting.

5. Message Length

60 character length per message; 128 message locations.

6. Software Features

Counter, lot counter, time & date, 8 or 12 hour shift code, Julian date, 3-letter month name, 3-letter

weekday name and expiration date.

7. Software Control

6
Edition of messages, adjustment of dot size; character/line print delay; adjustment of character

width; photocell on/off; print direction (forward print, invert print, reverse print, invert-reverse print);

purge of system.

7
 Chapter 2 Installation and Setup

I. Condor Printing System Components

 Condor Controller

 Ink Delivery Air Pump

 Ink Delivery System

 Printhead

 Printhead Mounting Bracket(s)

 Data Cable(s)

 Ink Line(s)

 Photocell

 Condor-II Input Device

 Power Cord

 Condor-II User Guide and Simple Guide

II. Installation for All Parts

1. Installation of Controller

Appearance of Condor-II Controller (shown as Fig. 1)

Fig.1 Appearance of Controller

Controller Size: 230mm×180mm×109mm

Fix the controller box to the special bracket (an optional fitting) for the printer or to a self-made

bracket in the site of production line with three M5 bolts.

8
Note: the height difference between the controller and the printhead cannot be too large, and the

maximum distance between the printhead and controller is 1.8m.

2. Printhead and Printhead Mounting Bracket

The appearance for the Condor-II printhead is shown as Fig.2 and its size is 165mm×76mm×

43mm:

Fig.2 Appearance of Condor-II Printhead

Assemble the printhead bracket according to the figure, and install the printhead in the specified

direction. Note: Be sure to use not too long screws to secure the printhead as longer screws could

damage the electronics inside the head. As an essential precise part of the equipment, the

printhead should be handled with care for protection against collision so as to avoid damage to

printhead parts. To obtain optimum print effect, the distance between the printhead bottom and the

targeted product surface should be less than 13mm. The conveyor speed is constant in order to get

optimum print quality.

Attach the two ends of printhead cable to the printhead and controller separately.

3. Input Device

Connect the data cable connector of input device to the input device interface of controller box. The

input device can be put on the top of controller box in the case of no operation (shown as Fig.3).

9
 Fig.3 Input Device

4. Ink Level System

Fit the cap on the ink bottle as Fig. 4, and place the ink bottle on the position of ink bottle box. When

installing the equipment be aware that the master cap is screwed tightly for good airproof and the

thread and the sealing gasket is not be damaged, as during operation there is some air pressure in

the ink bottle. Then connect the air line from the ink delivery pump to the inlet fitting of air bottle cap.

10
 Fig.4 Installation Diagram of Ink Level System

5. Connection of Ink Line(s)

Connect the ink line(s) to the ink bottle and printhead(s) as Fig 4. Observe the flow direction arrow

on the filter attached to the ink line. The connector closest to the filter should be connected to the ink

bottle.

6. Photocell

11
Fix the photocell bracket to the fixed position of the printhead sliding bracket, and see any side of

the sliding bracket of Fig. 5 (fix to the side that the object comes to as possible).

Fig 5. Installation Diagram for Printhead and Bracket

7. Power Connection

Connect the power cord to the controller. The power plug should be properly connected to well

grounded power supply. To prevent damage to the system， it is suggested to use surge protector

to avoid surge, sharp pulse, noise and so on.

12
III. Setup Steps

After installation and perfect self-check, perform following setup steps:

1. Connect the printer to power supply, press the power switch on the side of controller box, and the

display on the input device reads as shown below:

>Print Message
Edit Message

2. Then ink in the bottle flows to the printhead under air pressure. For the system in which ink is

newly or repeatedly added, a manual purge must be performed to remove air from the ink line(s)

and printhead(s). Method: There is a manual purge valve on the back of the printhead. To avoid

contamination to the system, place a cloth (or paper towel) under the purge valve to collect ink

dripping from the purge valve. This will keep your system clean. Insert the supplied purge tube

(CAUTION: the system switch must be turned off when purge tube is installed. Fluid will squirt from

the purge valve under pressure. Do not activate the purge valve unless an appropriate waste

container is in place to collect the waste fluid.) into the manual purge valve, then the manual purge

valve is opened, and the liquid squirts from the end of purge tube. Purge each printhead until ink

flows constant (approximately 5-10 seconds) allowing all air to be removed from the ink line(s) and

printhead(s), and then remove the purge tube to complete a manual purge process for the system.

3. The final step in this initial startup procedure is to perform an electronic purge of the printhead(s).

Place some sheets of cardboard in front of each printhead being purged to collect the waste fluid,

which will spray from the nozzles. Follow the instructions in the Purge Nozzles section, and purge all

nozzles for each printhead. When the input device display shows the following message, the system

is ready for purging.

A purge will be performed each time the photocell is blocked, while this message is displayed.

Purge each printhead 3-4 times to remove all air and solvent from the nozzles. This will ensure

optimum print quality. NOTE: Once the photocell has been triggered, you will want to move the

waste material from side to side in front of the printhead to contain the ink on the waste material.

Never turn the power off during purging, or the electronic board will be burned.

13
 Flushing.
Press any key to quit.

4. It may be necessary to wipe the nozzle plate from time to time with appropriate cleaning solution.

An electronic purge should be performed on printers sitting several days to ensure optimum print

quality on the first print.

Note: The necessary air pressure is affected by following factors:

The distance between the printhead and the substrate; the distance between the printhead and the

ink bottle; Height difference between the printhead and the ink source.

Make the printhead body be far away from the strongly magnetic, dusty and trembled production

lines.

14
 Chapter 3 Operating Instructions

I. Programming Instructions

> Print Message

Edit Message
Char. Width
Dot Size
Print Delays
Direction
Invert Print
Counters
Time & Date
Photocell
Purge Routine

Each time the Condor is turned on, the display on the input device reads as shown below:

>Print Message
Edit Message

This display shows the first two functions available in a list of 11. The cursor “>” shows you that the

“Print Message”(select the message to be printed) function is ready to be selected. By pressing

the down arrow key, the cursor will move down 1 line to the “Edit Message”(edit the message to be

printed) function. Below is a list of all 11 functions in the order in which they appear on the input

device display.

Use the UP ARROW key to move the cursor up a line on the display, and the DOWN ARROW key

to move the cursor down a line on the display. Pushing the ENTER key will perform the function

which has the cursor next to it.

Following is descriptions of the input device keypad and the most frequently used keys.

1) LEFT ARROW/HOME Key

The LEFT ARROW moves the cursor to the left within the message line. By pressing SHIFT HOME,

the cursor will move to the leftmost character in the message.

15
2) UP ARROW Key

The UP ARROW key moves the cursor up in the menu display.

3) RIGHT ARROW/END Key

The RIGHT ARROW moves the cursor to the right within the message line. By pressing SHIFT END,

the cursor will move to the rightmost character in the message.

4) DOWN ARROW Key

The DOWN ARROW key moves the cursor down in the menu display.

5) SHIFT Key

When pressed and released, the SHIFT key enables the red characters on the keypad, as well as

the HOME and END keys.

6) SPACE Key

The SPACE key enters a space within a message.

7) @ Key

The @ key is pressed before one of the programming codes listed. “@” is not a printable

character.

8) ENTER Key

When pressed, the ENTER key performs the selected function.

9) INDICATOR Key

By pressing the INDICATOR Key, the display will light up.

10) BSPC/CNCL Key

The BSPC key deletes the character to the left of the cursor within a message. SHIFT CNCL clears

the entire message or entry on the display.

11) DEL/INS Key

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The DEL key deletes the character to the right of the cursor within a message. SHIFT INS allows

characters to be inserted within a message.

12) ASCII Character Set

The following 66 characters are included as part of the Condor-II standard character set.

A-Z

0-9

!"#$%&'()*+,-./:;<=>?[\]^_{|}~

NOTE: The ~ prints as Ñ.

II. Programming a Message

Using the up and down arrow keys to scroll through the display, follow the instructions below to

program the Condor-II.

1. Print Message

This function is used to select which message number you would like the Condor-II to print.

>Print Message
Edit Message

Press Enter to select Print Message

>Printing 000
Change? Yes No

The system is ready to print the message listed. Move the cursor to the position of Yes and press

Enter to initiate printing of a different message.

>Enter Message
000

17
Enter the number of the message you would like to print. The Print Message function must be used

after making changes to a message which is currently being printed to activate the changes and

initiate printing of the new message.

Note: when power is off or the input device is plugged or unplugged, you have to reconfirm

the message to be printed.

2. Edit Message

This function is used to enter new messages or edit existing messages in any of the 64 message

locations.

Print Message
>Edit message

Enter a message location number.

>Enter Edit No.

000

If the location is empty, you are now ready to enter your new message. If the message location

contains information, you will see the message here. Edit the message as needed. To delete the

entire message, press the SHIFT CNCL keys.

>Edit
@71234……
编辑喷印信息
For example, to print the following information:

1234 ABCDEFG

Edit the message as follows:

@71234 ABCDEFG@9

By pressing Enter after edition, the system saves the message edited.

Some Chinese characters have their edit codes as follows:

18
A. 制造 (Manufacture) &#?

B. 保存期限 (Shelf Life) ！ ［ ］ ｀ ； ｜ ＼

C. 日期 (Date) ＿ ｀ ；

D. 合格 (Conformity) ＾ ｛ ｝

3. Character Width

This function adjusts the width of the characters, and thus, the length of the code being printed.

Edit Message
>Char. width
编辑喷印信息

A width number is selected between 1000 and 9999 (this range may change slightly based on the

dot size setting.) To make the characters wider, a higher number is used.

Char. Width 01800

Change? Yes No

Enter the desired Character Width

Enter New Char. Width

00000

4. Dot Size

This function is used to adjust the dot size.

Char. Width
> Dot Size

The dot size ranges from 300 to 1800. This range may change slightly based on current Character

Width setting.

Dot Size 0500

Change? Yes No

19
Enter the desired Dot Size.

Enter New Dot Size

0000

5. Print Delay

This function cause a delay from the moment the photocell is activated until the message starts to

print. It is used to change the position of the first character of the message on the item being printed.

Dot Size
>Print Delays

Print delays can be programmed for each individual line of print.

Select line 1 or 2.

> Line 1
Line 2

In the Condor system, the print delays have a range of 0 to 255. Default is set to 0. The delay value

corresponds to the width of the printed character. For example, a delay value of 10 will shift the

message 10 character spaces on the package.

To change a delay value, press Y.

Delay 0
Change? Yes No

Enter the desired print delay value.

Enter New Value

000

6. Print Direction

20
This function is used to program the printing direction: forward (first character of data printed first) or

reverse (last character of data printed first).

Print Delays
> Direction

Select printhead 1 or 2.

>Printhead 1
Printhead 2

Enter the desired Print Direction.

Printhead 1>=Forward >Forward

Change? Yes No Reverse

7. Invert Print

This function is used to invert (flip upside down) the characters that are printed.

Direction
>Invert Print
Select printhead 1 or 2.

>Printhead 1
Printhead 2

Select Invert On or Off.

Printhead 1=> Invert Off >Invert Off

Change? Yes No Invert On

8. Print Counters

The counter menu contains four functions:

• Counter 1 • Counter 2 • Maximum Count • Lot Counter

Select a counter.

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 >Counter 1
Counter 2

Counter 1 keeps a running total of the number of codes printed. When the total reaches the

Maximum Count setting, Counter 1 resets to 0 and the Lot Counter increases by 1.

Counter 1=>XXXXX
Change? Yes No

Enter the desired value.

Enter New Value

00000

Counter 2 will output the 4-digit number you enter, but will not advance. Setting Counter 2 to 1234

will print 1234 in any message using the @N code.

The Maximum Count is the largest number Counter 1 will count to before resetting to 0.

The Maximum Count is typically set to match the size of the lot or batch currently in production. If

the Lot Counter is not being used, the Maximum Count is usually set to 9999.

The Lot Counter keeps count of the total number of times Counter 1 has reached the Maximum

Count.

9. Time and Date

This function is used to set the current time, date and day of the week.

Counters
> Time & Date

The Time and Date menu contains three functions:

• Time •Date • Weekday

Select the desired option.

>Time Current Time

22
Date 00:00:00
The Weekday menu contains the following functions:

1 – Sunday 2 – Monday 3 – Tuesday 4 – Wednesday

5 – Thursday 6 – Friday 7 – Saturday

NOTES:

 Time is in 24-hour format.

 Date is in US format (MM/DD/YY)

 On the standard Condor system, the Weekday Number is the only thing that can be printed, not

the Name. If your week starts on a day other than Sunday, just select the number and ignore

the name.

10. Photocell

This function is used to turn the photocell on or off. This is often used when cleaning the printhead

faceplate. By turning off the photocell, the printhead will not print.

Time & Date

> Photocell
Select the desired option.

>Photocell => On On
Change? Yes No Off

NOTE: This menu also contains an Automatic Print function. In Automatic Print mode, the message

will repeatedly print when the photocell is off. The space between repeat prints is equal to the Print

Delay value. If you don‟t use the Automatic Print function, you can only use the Photocell On

function to control printing.

11. Purge Nozzles

The Purge function is used to flush out a printhead. Printheads can be programmed to purge all

nozzles at once or one individual nozzle at a time.

Photocell On/Off
> Purge Printhead
23
Select from the following options at this menu:

>Head #1
Head #2

Select from the following options at this menu:

>All Nozzles
Nozzle 1

All Nozzles

Nozzle 1

Nozzle 2

Nozzle 3

Nozzle 4

Nozzle 5

Nozzle 6

Nozzle 7

A purge will be performed each time the photocell is triggered while this message is displayed.

Flushing......
Press any key to quit.

III. Condor Programming Codes

Enter the following @ codes into your message to perform the functions following the code.

1. @2: Used to start printing from Printhead #2. (For systems which has two Condor printheads.)

Everything before this code will be printed from Printhead #1 and everything after this code will be

printed from Printhead #2.

2. @6: Used to enter the 16X10 Font Matrix.

24
3. @5: Used to enter the 5x5 Font Matrix.

4. @7: Used to enter the 7x5 Font Matrix (This is the default 7X5 Font Matrix used if you do not

enter a Font Matrix Code)

5. @9: This command tells the Condor where the end of your message is. After saving a message,

the Condor will automatically insert this code at the end of the message.

6. @D: U.S. Date (Prints as MM/DD/YY)

7. @G: One-Digit Day of the Week (Prints as 1 to 7, 1 = Sunday)

8. @H: One-Letter Hour (Prints as A to X, A=1st hour of the day)

9. @I: One-Letter Month (Prints as A to L, A = January)

10. @J: Three-Digit Julian Date (Prints as 001 to 365, or 366 during Leap Year)

11. @K: Two-Digit Week of the Year (Prints as 01 to 52)

12. @L: Four-Digit Lot Counter (Prints as 0000 to 9999)

13. @M: Four-Digit Counter #1 (Prints as 0000 to 9999)

14. @N: Four-Digit Fixed Counter #2 (Prints as 0000 to 9999)

15. @T: Time of Day (Prints as HH:MM)

16. @U: Two-Digit Hour (Prints as 00 to 23)

17. @V: Two-Digit Minute (Prints as 00 to 59)

18. @W: Two-Digit Month (Prints as 01 to 12)

19. @X: Two-Digit Day (Prints as 01 to 31)

20. @Y: Two-Digit Year (Prints as 00 to 99)

21. @Z: One-Digit Year (Prints as 0 to 9)

25
 Chapter 4 Daily Care and Maintenance

I. Necessary Tools

1. Cleaning Pot

2. Molybdenum Wire for Nozzles

3. Brush

4. It is suggested to install a semi-automatic cleaning system.

II. Condor-II---------Purge of Printheads

＊ Clean printheads with cleaning agent instead of ink – replace cleaning agent of a

corresponding type.

＊ Discharge ink of lines rapidly – ink discharge valve of printhead

＊ Activate the purge function – use the keypad to choose the function of nozzle purge.

＊ Cover the photocell eye with hands – cleaning time should not exceed 5 seconds. Repeat three

to five times.

26
III. Condor-II---------Daily Maintenance

1. Keep in mind that you should check the ink level and replace ink timely.

2. Clean nozzles by using brushes with cleaning agent of a corresponding type every two hours.

Turn the printer off and then on. Nozzle surface should be cleaned in advance.

3. Clean ink line system and inner printheads each week.

4. Replace filters each season.

IV. Condor-II---------Troubleshooting

1. No printing

＊ The nozzle(s) may be clogged. Pierce it with the special molybdenum wire and clean it.

＊ Check for and replace burned electromagnetic valve (It should be performed by a trained

technician).

＊ Check for a damaged printhead cable.

＊ Adjust the stroke of valve core (It should be performed by a trained technician).

2. Ink Overflow

＊ Check for aged plug or worn spherical printing board, and replace as necessary.

＊Check for spring failure or distortion and replace it as necessary (It should be performed by a

trained technician).

27
 Chapter 5 Troubleshooting
Only trained technicians should service the Condor Ink Jet Printing System. Please follow all safety

procedures as stated.

1. Controller

No. Problem Possible Causes Solution

1 The equipment The input device is Make sure the input device is connected to the DB-9

is turned on but not connected RS-232 connector located on the lower right of the

the input properly. controller panel.

device display The cable Check for a damaged cable and replace as

is blank between the input necessary.

device and the

controller is

defective.

The input device If another input device is available, check to see if

may be damaged that input device works properly. Repair or replace

or defective. original input device.

2 An entered The message was Refer to User Guide, edit the message again and

message will not entered print it.

not print. properly.

The Dot Size is Reset the Dot Size to a higher value of over 1, 000.

set too low.

The photocell is Check the photocell setting to make sure the

not operating. photocell is not turned off. If it is turned off, turn it on.

Check that the red light on the back of the photocell

turns on when the photocell is activated. If the red

light does not turn on, clean the photocell lens by

using a soft cloth with a little alcohol.

28
 Check for a damaged photocell cable and repair or

replace as necessary.

Check to make sure the photocell is properly

connected to the connector on the bottom of the

Condor.

The printhead is Turn the power off to the controller. Change the

not operating. printhead. If you can print, the original printhead may

be damaged or defective. Refer to the printhead

troubleshooting section for more information. If you

still can not print, the problem is with the printhead

data cable or Condor.

Warning: switching from one printhead to another

without turning the power off to the controller may

cause damage to the CPU Board.

3 An entered The printhead Check the printhead data cable for damage. Check

message will data cable is the connectors for damaged pins. Replace the

not print. damaged or printhead data cable if damage is found. If after

defective. replacing the printhead data cable you still cannot

print, the problem may be with the Power Supply

and/or CPU Board.

Power Supply is Check the internal fuses on the Power Supply Board.

defective. If a fuse is bad, replace it.

CPU Board is If all possible causes have been eliminated, replace

defective. the Power Supply and/or CPU Board. Remember that

a qualified technician should perform this procedure.

29
4 The printer The message was Review the procedures for entering, saving and

prints not entered, saved selecting a message to be printed.

incomplete or selected to be Review the Programming @ Codes.

messages or printed properly. Review the SHIFT key operation.

not at all. The Re-enter, save, and select the message to be printed

Time and Date after reviewing the above sections.

is functioning Interruption in Check that the Condor is plugged into an appropriate

correctly and electrical service. power source and that the proper line voltage is

the Count is present and maintained.

incrementing EMI and/or EFI Check that there is a good ground at the electrical

each time the Interference. outlet.

photocell is Check for and remove or shield any sources of static.

triggered. Provide shielding and/or filtering for Condor controller

when needed.

2. Problems with Print Quality

No. Problem Possible Cause Solution

1 The dots are The dots are set Reset the Dot Size to a higher value of over 1, 000.

too small and too low.

some dots are Air pressure is Adjust the air pressure and check the system for air

missing. set too low. leak.

The master cap Check all fittings for air leaks and tighten or replace if

may have a needed. Install master cap and be sure cap and gasket

loose fitting or is make a proper seal. If the gasket is worn, replace with

not properly a new gasket.

installed and or

tightened on the

ink source.

30
 The air line from Check the air line fitting and reinstall on the master cap;

Condor may not Check that there is no foreign matter in the fittings and

be connected clean if necessary.

properly.

The ink filter may Replace clogged filters as required.

be clogged.

2 The dots are The Dot Size is Reset the Dot Size to a higher value of over 1, 000.

too large set too high. NOTE: Over time, printhead wear may cause the dots

and/or run to increase in size. This in turn will require the Dot Size

together. setting to be decreased to maintain the physical dot

size.

3 Some of the The nozzle plate Clean the nozzle plate with appropriate cleaner on a

dots are may be clogged lint-free cloth. If clogging persists, saturate a link-free

missing while with cloth with cleaner and hold the cloth against the nozzle

the rest of the contaminants. plate for 30 to 60 seconds. Recheck the print quality

dots are ok. and repeat as needed.

4 The print There may be air Purge the ink line and printhead to remove any air. Use

shows splatter, in the ink line or the purge valve on the back of the printhead and

inconsistent or printhead discharge waste fluid into a proper waste container.

missing dots. reservoir.

5 Some of the The printhead is Locate the printhead so that the substrate passes

dots have located too far within 13 mm of the printhead nozzle plate.

splattering away from

and/or tails. substrate.

There may be Clean any collected debris from nozzle plate with the

debris on the appropriate cleaner on a lint-free cloth.

nozzle plate.

6 The dots have The Character Check and adjust the Character Width to a value that

tails and/or Width is not set provides optimum print.

characters are correctly for the

31
 too far apart. speed of the

conveyor.

7 The same dot The nozzle plate Clean the nozzle plate with appropriate cleaner on a

is missing from may be clogged lint-free cloth. If clogging persists, saturate a link-free

printed with cloth with cleaner and hold the cloth against the nozzle

characters. contaminants. plate for 30 to 60 seconds. Recheck the print quality

and repeat as needed.

The printhead Contact Technical Service Specialist of Sunlong Ink Jet

may have a bad Printing Technology Co., Ltd.

solenoid coil.

The CPU Board Contact Technical Service Specialist of Sunlong Ink Jet

may be Printing Technology Co., Ltd.

defective.

8 Ink drools from There may be a Contact Technical Service Specialist of Sunlong Ink Jet

the nozzle worn out plunger Printing Technology Co., Ltd.

plate. or ineffective

springs.

32
 Safety Data Sheet for Ink

1. Identification of The Product

。Name：TH-EG90 Synonyms：

Chemical family: ketone-based additive

。Fuzhou Sunlong Ink Jet Printing Technology Co., Ltd.

Tel: 86-0591-87897001 Fax: 86-0591-87897009

2. Composition/Information on Ingredients

Item CAS NO. EEC NO. % Risk R Phrase

MEK 78-93-3 606-002-00-3 60 Highly R11

flammable

Black dye 10 Irritating to R36/37

eyes and

respiratory

system

Other

additives

The group not indicated isn‟t believed to be hazardous according to point 4 of guide of 67/548/EEC

and 9CFR1910.1200.

3． Hazards Identification

Health: irritate eyes and respiratory system

Physical and Chemical Hazards: flammable and explosive

Vapour and liquid leakage can form flammable mixture immediately when the temperature is higher

than the flash point.

NFPA Standard HMIS Standard

33
Health 1 2
Flammability 3 3
Reactivity 0 0

4． First-Aid Measure

Inhalation：

Remove to fresh air with a proper method.

If breathing is stopped, administer artificial respiration and seek immediate medical attention.

Skin Contact：

Immediately flush skin with plenty of water. Use soap if possible. The contaminated clothing and

shoes cannot be worn until they are washed clean.

Eye Contact：

Irrigate copiously with water for at least 15 minutes.

Seek medical attention immediately.

Ingestion：

If accidentally swallowed obtain medical attention immediately! Keep at rest. Do not induce vomiting.

Provide active carbon.

5. Fire-Fighting Measure

Steps:

Cool the equipment surface exposed to flame with water, and stop liquid leak at first if possible.

If the leaked liquid is not ignited, reduce its vapour concentration with water. Try to cover leaked

liquid when it is controllable for free burning or when extinguishers are needed for fire fighting.

When the ink jet printing system is on fire, don‟t fight fire with water.

Special instruction: refer to Section 4 and 5.

6. Accident Release Measure

34
Exclude sources of ignition. Avoid entering drains, rivers and low-lying areas. Contain and collect

spillage with non-combustive absorbent material, (e.g. sand, earth, diatomaceous earth, vermiculite)

and place it in containers for disposal according to local regulations.

If leakage is beyond control, refer to relevant regulations to decide whether to notify it or not.

Waste disposal should be in accordance with local regulations.

7. Handling and Storage

Make sure the temperature for storage is not higher than 35℃.

Make sure the temperature for transport is not higher than 35℃.

Put the product in its original polyethylene container and the container should be put in a carton.

Operation: keep the container sealed, handle with care, put the open product in cool ventilated

areas, and avoid being close to incompatible materials, fire sources and heat sources. The floor

should be incombustible. Make sure that the liquid don‟t flow outside in the case of leakage.

8． Exposure Controls/Personal Protection

Control Parameter:

France: VME=590MG/M3 200PPM

America: OSHA ACGIH ACGIH

PEL-TWA TLV-TWA TLV-STEL

MEK 200PPM 200PPM 300PPM

Ethanol 1000PPM 1000PPM

Personal Protective Equipment:

Operate in well ventilated areas.

Respiratory Protection:

Use respiratory protection equipment when vapour concentration exceeds the limit.

Hand Protection：

You may wear rubber gloves and impervious protective clothing to avoid contact.

35
Eye Protection:

Wear goggles.

9． Physical and Chemical Properties

Physical State: liquid

Color: black liquid

Odour: strong, characteristic odour

PH: no value for application

Freezing Point/Melting Point: -85~-75℃

Boiling Point: 75~90℃

Flash Point (TCC): not higher than -5℃

Autoignition Temperature: higher than 400℃

Explosion Limit (Air): 1.8~11.5%

Vapour Pressure (25℃): 133 hpa

Density (20/20): 0.87~0.88

Vapour Density (1013 kpa/air=1): >1

Water Solubility: partially soluble

Hydroscopicity: a bit

Viscosity: < 10 mPa·s

10． Stability and Reactivity

Hazardous polymerization: none

Stability: stable

Incompatibility: strong oxides

36
11． Toxicological Information

Inhalation: excessive vapour may irritate human eyes and respiration system, cause dizziness and

bring other symptoms to central nervous system.

Contact with skin: long-term contact may cause skin dryness and dermatitis.

Contact with eyes: it may irritate eyes and cause eye cell damage if it is not cleaned immediately.

Swallow: liquid flowed into respiration system may cause bronchopneumonia and emphysema.

Chronic effect: there is no evidence to show that only MEK may cause invasive and irreversible

poisonous effect. However, excessive exposure to MEK or n-Hexane or 2-hexanone or toluene at

the same time may increase the possibility of causing neuropathy.

Other suggestion: pregnant women should avoid exposure.

This product is not believed to be carcinogen according to International Agency for Research on

Cancer.

12． Ecological Information

None.

13． Disposal Considerations

Following disposal measures are not suggested for the product: burying, and pouring into drains,

flood discharge channels, brooks, rivers, etc.

The product can be burned without ash in suitable equipment.

14． Transportation Information

UN No.: 1210

Land transport markings: railway/road

Classification Label Sign

37
 Class Numbers and Packing Label Risk No. Substance No. Tank Label

Letters for No. Number

Counting

3 5°b) 3 33 1210 3

Partial exemption: 333 kg

Complete exemption: 3L in a container and 12L in a package

Maritime transport markings:

IMDG UN No. Class Packing Other sign MFAG EMS No.

No. Group

3237 1210 3.2 II 311 3-05

Air Transport markings:

UN No. Class Packing Passenger Transport Cargo Transport

Group Packing Max. Packing Max.

Instruction Quantity Instruction Quantity/pack

/pack

1210 3 II 305/Y305 5L/1L 307 60L

15．Regulatory Information

With regard to classification and labeling, following aspects should be paid attention to according to

EEC Guide:

Class/Symbol: Highly flammable/F

Class/Symbol: Irritant/Xi

Highly Flammable Irritant

Explosion Limit: 1.8 -12% A35500 B
Flash Point: -9℃

38
Guide to management: follow instructions regarding classification, packing and labeling of

dangerous products in Directive 67/548EEC.

Label Name: SD90

Special Risk:

R11: Highly flammable

R36/37: Irritating to eyes and respiratory system

Safety suggestions:

S9: Keep container in a well-ventilated place

S16: Keep away from sources of ignition - No smoking

S25: Avoid contact with eyes

S33: Take precautionary measures against static discharges

16． OTHER IMFORMATION

Abbreviation:

CAS No.: CAS Registry Number

HMIS: Hazardous Materials Identification System

NFPA: National Fire Protection Association

VME: Mean Explosion Value

PEL: Permissible Exposure Level

TWA: Time Weight Average

TLV: Threshold Limit Values

STEL: Short Term Exposure Limi

39
 Fuzhou Sunlong Ink Jet Printing Technology Co., Ltd.

Add: Room 118, enterprise service center building, shoushan township, jin „an district, fuzhou city,

fujian province. 350014

Tel: 86-591-87897001

Fax: 86-591-87897009

All rights reserved. Any entity or person shall not entirely or partially reproduce or use the content of

the user guide in any form without prior written permission of Fuzhou Sunlong Ink Jet Printing

Technology Co., Ltd.