SAP Business Workflow IBM

IBM Global Business Services
SAP Business Workflow - Basic
Workflow Basic Training Jan-2007 © 2007 IBM Corporation

DAY TOPIC
DAY1(4 hours) Introduction to Workflow
Workflow Architecture
Basic Workflow Template
Business object overview
Basic Business Object Program
Hands on (Create a Subtype and Delegate)
Question and Answer/Recap
DAY2(4 hours) Tasks
Detailed discussion about the different steps involved in a WF Template

Container and bindings
Workflow Events (Change Doc and ABAP coding)
Hands on (Create task and Workflow Template)
DAY3(4 hours) Organizational Plan, Role Resolution (Responsibility + Function Module)
Types of Agents
Hands on (Raise Events and Rule as agent)
Basic Monitoring transaction(SWEL, SWI2_FREQ)
DAY4(4 hours) Hands on -Design workflow on Flipcharts and present to class. Class to be divided in 3 - 4 groups
2 Workflow Basic Training Jan-2007 © 2007 IBM Corporation

SAP Business Workflow
SAP Business Workflow® is a cross-application tool that makes it possible to

integrate business tasks/processes between applications.
This tool was introduced in R/3 Release 3.0A, and received a substantial facelift
in the Enjoy Release, 4.6A,which warranted the new name Workflow Builder.

Need of Workflow
2 I wonder who
approves buying this
stuff?
Hmm ! Time to put in a 3
purchase requisition request
TIME IS MONEY!!! I guess I’d better send off

some inter-
inter-office mail to
ask the approvers to
5 approve my requisition.
4 Meanwhile, in
Time drags on . . . Mr. Manager’s office . . .
“What shall I do next?”
Workflow Basic Training © 2007 IBM Corporation

Drawbacks
Inefficiency.
Each lacks a way to trace where a task is.
Who executed or is executing it.
How much time it required.

Why SAP Workflow
Workflow ensures that the right work is sent to the right person at the
right time in the right sequence with the right information.
Tool for the automization of business processes
Not tied up to any paricular application
Operates uniformly accross applications
Coordinate all participating tasks
Provide users with active support
Intelligent routing

How to use Workflow - (Common Examples)

Workflow is best suited for document routing
Example: If we want to route a candidate’s resume to a set of people
Workflow is best suited for automating business process

Example: If we want various Purchase Orders to be approved by heads of various
department
Workflow is best suited for participation in data creation by a collective set of people
Example: Vendor address by front end, Vendor account by General Accounting
Workflow should not be used solely for notification purpose

Example: Send notification when a SO is created, Invoice is blocked etc.
7 Workflow Basic Training © 2007 IBM Corporation

SAP Workflow- (BEST Business Practices)
Speed Time to Market

Accelerate the execution of SAP Transactions by routing information quickly
to users for immediate action; Ability to substitute; Ability to Forward Work
Items
Improve Quality and Decision Making
Deliver accurate information to Process Participants; both within the
Enterprise and Externally; Ability to attach documents and Objects to a
work item
Improve Operational Efficiency
Prevent duplication of effort; Pre-defined Business Process and Actors

Eliminate time wasted waiting to take action .
Ensure Compliance
Monitor and Control Processes; Deadline Monitoring and
Escalation Procedures

Organisational
Level
Process Level
Business
Object Level

Workflow Definition

Workflow Definition
A workflow definition describes the workflow process
Workflow definition consists of
1. Basic Data
2. Information about triggering events
3. Initial Values
4. Containers
5. Bindings

Workflow Builder
The workflow definition is created in the Workflow Builder and displayed
graphically in a network.
Transaction: SWDD
Menu Path: Tools Business Workflow Development Definition tools
Workflow Builder.

Workflow Definition - Steps
A workflow definition is made up of individual modular steps.

Example: Workflow Definition

How are Workflows Created in a System
Within workflow templates, there is a key with the following structure:

- A WS task abbreviation for the workflow template
- An 8-digit sequence number
From the structure of the 8-digit number, the system knows whether the
template is a standard template delivered by SAP or one created by the
customer.
Customer-defined templates start with the prefix number that was defined in
Customizing for the system and client.

How workflow gets executed

Workflow Toolbox - SWUS
Transaction: SWUS.
Menu Path: Tools -> Business Workflow -> Development -> Runtime Tools-
Tools-> Start
Workflow (Test Environment).

Business Object

Object Types & Workflow
SAP Business Workflow has been developed on an object-

oriented basis.
The business object types are identified and described with their
object methods in the Business Object Repository(BOR) of the
R/3 System.
Generally one object is created in the system and then processed in

a workflow over several steps by various employees.

Object Types & Objects
Workflow deals with object types. Object types are definitions of

data. In order to access database data, workflow uses the object
type interface.
Most of the information represented by object types is available in

the ABAP/4 Dictionary.
Objects are created at runtime and are specific instances of defined

object types.
Many object types are delivered by SAP. In addition, the customer

can create new object types or extend SAP objects by creating
subtypes (child objects). New customer objects or subtypes may
be desired if the delivered SAP object does not contain all the
characteristics (attributes) or processing options (methods) desired.

Object Type - Definition

Interfaces
Interfaces are a combination of attributes, methods, and events to be used

in common among multiple object types. The purpose of interfaces is to
define common functionality in one object type, and to assign that common
functionality via an interface to multiple object types across the Business
Object Repository. This avoids redundancy of data and functionality
definition.
Each new object type automatically receives the interface IFSAP, the SAP
standard interface. IFSAP provides every object type with the following:
Method Display
Method ExistenceCheck
Attribute ObjectType

Key Fields
Key fields are designed to uniquely identify the object type.
If the key field has a data type reference of a dictionary table field, the runtime
system will look to that table field to retrieve the value of the key when
processing the object. When the key field is created, the ABAP/4 program code
is generated automatically when the object type is generated.

Attributes
Attributes provides access to data.
ABAP Dictionary Field Virtual

Methods
Methods incorporate the permitted functions available for an object.

Methods have importing and exporting parameters as well as exceptions.
Methods can be created using :

Methods
u lt
es
R
Import METHOD
Export
Parameters Parameters
Ex
ce
pt
io
ns
Methods - Call attributes

–Dialog / or background :
Execution of the method is via a work item in a user’s integrated

inbox or in background by the workflow runtime system. Background
methods cannot use messages or exceptions because they cannot
be processed by the background system and will result in
termination of the program.
–Synchronous / Asynchronous
•Synchronous methods finish executing before handing control back

to the calling program. These types of methods can return export
parameters, results and exceptions. Asynchronous methods do not
return control to the calling program immediately. Once executed,
they depend upon events to communicate the results of the method
back to the calling program. Asynchronous object methods cannot
have results, export parameters or exceptions.

Methods - Call attributes
Result:
Synchronous methods may return an export parameter as a result. A

result can be defined like a dictionary field or an object type .
Instance independence:
Indicates whether an object reference is passed to the method by binding

at the time of execution. Methods that generate and return an object
reference, such as Create, or methods that generate a report listing should
be instance independent.

Import /Export Parameters
•The method parameter container contains references to all import, export

and result parameters which need to be exchanged back and forth between
the calling program (single-step task) and the method. Binding is necessary
between the single-step task and the method parameter container to
accomplish the data transfer.
•Import parameters are those values which are necessary to execute the
method. Import parameters are retrieved from the container CONTAINER
using the macro instructions SWC_GET_ELEMENT (single-line) or
SWC_GET_TABLE (multiline).
•Export parameter values are passed to the container CONTAINER using the
macro instructions SWC_SET_ELEMENT (single-line) or SWC_SET_TABLE
(multiline). The result parameter is passed to the CONTAINER element
RESULT via the same macro instructions.

Exceptions
•Error handling is accomplished through the use of method exceptions

(synchronous methods only).
•The workflow definition can branch according to these possible error

states and allow for subsequent steps to handle these conditions.
Messages and exceptions cannot be used with background methods
because they will terminate the program.
•Number of the exception:

• 0001-1000: exceptions defined for interfaces
• 1001-7999: application-specific exceptions (free for SAP
development)
• 8000-8999: exceptions raised by the object manager
• 9000-9999: exceptions defined by the customer (free for
customers)

Exceptions
•Exceptions are implemented within a method, between the macro

instructions BEGIN_METHOD and END_METHOD.
–EXIT_RETURN Code Variable1 Variable2 Variable3 Variable4.
• Code = the 4-digit number of the exception
• Variable1 through Variable4 correspond to up to 4 variables
which can be derived from the message issued with the
exception.
•The following exceptions (for temporary errors) are also available to
allow exiting of the program:
–EXIT_OBJECT_NOT_FOUND = object not found
–EXIT_CANCELLED = cancelled by the user

Events
Events describe the change in the status of an object.

Workflow are usually started using events

Object Type - Release Status

Not accessible at runtime.
Only in test or internal use, possibly unstable.
Released for use by the customer.
The functionality has been replaced. The old

functionality is still supported for two releases.

Subtype
The subtype inherits all attributes, methods and events of the supertype and is
open for new customer-specific attributes, methods and events. The key fields
of the supertype and subtype must be identical. This means that any methods
and attributes defined on the parent can be executed and accessed on the
child object.

Delegation
Transaction: Menu Path: SW01

Tools Business Workflow - Development - Definition tools - Business Object Builder -
Settings - Delegate
This delegation is powerful because it lets you implement your own business logic
without modifying any SAP code. As long as the objects are properly delegated,
your method will be executed.
KNA1 ZKNA1
Calling Method: Method:
Program
Change password Change password

Objects in the workflow

Some common Business Objects and Interfaces
BKPF Posting document

BUS2019 Customer document
BUS2020 Vendor document
BUS2041 Asset document
BUS2069 G/L account document
BUS2029 Price change
EKKO Purchasing document
VBAK Sales document
DRAW Drawing Object
BUS2032 Sales order
BUS1001 Material Master
BUS1010 Customer Credit Account
BUS1022 Fixed Asset Object
BUS1065 Employee
BUS2012 Purchase Order
BUS2078 QA Notifications
IFSTATUS Generate events from status management
IFARCH21 Archive Link Interface
IFIDOCOUT IDoc outbound processing

Business Object Programming

Business Objects – Programming

Key Features
BOR programming makes extensive use of macros.
The macro instructions required for programming are incorporated via the include <object>.
Attribute programming
Database Field
Indicator that the attribute value is determined directly from the content of a database field
Code gets automatically generate
Virtual Field
Requires Implementation in the program of object type
ex :- GET_PROPERTY Total CHANGING CONTAINER.
DATA : Price TYPE Zprice,
Qty TYPE Zqty.
IF object-total is initial.
SWC_GET_PROPERTY self ‘Price’ Price.
SWC_GET_PROPERTY self ‘Quantity’ Qty.
Object-Total = Price * Qty.
ENDIF.
SWC_SET_ELEMENT CONTAINER ‘Total’ object-total.
END_PROPERTY.
Business Objects – Programming cont…

For multiline attribute the structure will look like
GET_PROPERTY <AttributeID> CHANGING CONTAINER.
……code
SWC_SET_TABLE CONTAINER <AttributeID> InternalTable
END_PROPERTY.
Methods Programming
BEGIN_METHOD <MethodID> CHANGING CONTAINER.
…..code
END_METHOD.
Ex : BEGIN_METHOD display CHANGING CONTAINER.
SET PARAMETER ID ‘MAT’ FIELD object-key-material.
CALL TRANSACTION ‘MM03’ AND SKIP FIRST SCREEN.
END_METHOD.

Writing/Reading Container Elements Defined as Field Values
BEGIN_METHOD GETLIST CHANGING CONTAINER.

DATA:
CUSTOMERNUMBER LIKE BAPI1007-CUSTOMER,
SALESORGANIZATION LIKE BAPIORDERS-SALES_ORG,
------
------
RETURN LIKE BAPIRETURN,
SALESORDERS LIKE BAPIORDERS OCCURS 0.
SWC_GET_ELEMENT CONTAINER 'CustomerNumber' CUSTOMERNUMBER.
SWC_GET_ELEMENT CONTAINER 'SalesOrganization' SALESORGANIZATION.
------
------.
SWC_GET_TABLE CONTAINER 'SalesOrders' SALESORDERS.
CALL FUNCTION 'BAPI_SALESORDER_GETLIST'

EXPORTING
CUSTOMER_NUMBER = CUSTOMERNUMBER
SALES_ORGANIZATION = SALESORGANIZATION
------
------.
IMPORTING
RETURN = RETURN
TABLES
SALES_ORDERS = SALESORDERS
EXCEPTIONS
OTHERS = 01.
CASE SY-SUBRC.
WHEN 0. " OK
WHEN OTHERS. " to be implemented
ENDCASE.
SWC_SET_ELEMENT CONTAINER 'Return' RETURN.

SWC_SET_TABLE CONTAINER 'SalesOrders' SALESORDERS.
END_METHOD.

An object reference can be created in method using SWC_CREATE_OBJECT

macro
BEGIN_METHOD <MethodID> CHANGING CONTAINER.
… ..code
data : user type swc_object.
SWC_CREATE_OBJECT user ‘User’ <user id>.
SWC_GET_PROPERTY user ‘Name’ <name field>.
… code
END_METHOD.


Exception is methods can be raised using the macro EXIT_RETURN
EXIT_RETURN <Exception #> <Var1> <Var2> <Var3> <Var4>
Where <Exception #> is the exception number defined for method
Macros for Method Exceptions

EXIT_RETURN <Exception #> <Var1> <Var2> <Var3> <Var4>
Returns the exception

Container Marcos
Definition and Initialization
SWC_CONTAINER <Cont>
SWC_CONTAINER_CREATE <Cont>

Task and Workflow Template

Single and Multistep Tasks
Transaction : PFTC
Menu Path -> Tools -> Business Workflow -> Development -> Definition tools ->Tasks
References one object type

Single step method and displays one step
in the business process
Tasks
Represents the business

process and is a sequence of
Multistep individual tasks and control
steps

Single-step tasks
Single-step tasks describe elementary business activities.
Single-step tasks operate on an object and refer to one object method

each
Single-step tasks are linked to their possible and permitted agents

whose organizational assignments are described in the organizational
plan of the enterprise.
Executable single-step tasks are represented by work items at runtime.

Workflow definition - Multistep tasks

A workflow definition has a modular structure consisting of individual steps which
are linked together.
The multistep tasks form the business framework for a workflow definition and
each references one workflow definition.
A step in a workflow definition can be an activity.
An activity always refers to one task (= single-step task or multistep task).
An activity with one simple triangle refers to a task.
An activity with three triangles refers to a workflow (subworkflow).

Task Definition – Synchronous and

Asynchronous Methods

Defining a Task

Settings for Tasks
Task executed in At runtime user can

background create attachments
depending on
object method User explains explicitly
that work item is no longer
is to be processed
Background Confirm end of

SAPphones processing
The workflow dials

the telephone
number attached to
the current customer
Workitem Text
Title of workitem in the Business Workplace
First create the workitem text and position the cursor to include a varible
Choose the 'Insert variable' icon under the workitem text
Example
Processes request from &_WI_Object_ID.CreatedBy&

Workflow Steps

Workflow definition steps
Workflow definition is made up of individual steps. When creating a step in a

workflow definition, the step type must be specified first.
There are
1. Steps which refer to business activities (activities & user decision)
2. Steps which are used for internal process control and monitoring
(condition, multiple condition, loop, etc)

Business Activities Steps
Activity
Can be a single step task with basic business functionality
Can be a multi-step task, which reference to a workflow definition
User Decision
This provides an opportunity for user interaction with the system.
The response to this decides the selection of the subsequent step.
Subworkflow
An activity which refers to a workflow rather than a task

Internal process control Steps
Condition
Branch on the basis of control information from the runtime dependent
context of the workflow.
An attribute of this object can also be accessed for condition evaluation
Condition evaluation can be done by
Field comparison e.g constants , object attribute, system fields
Multiple condition
In contrast to condition, multiple condition makes it possible for the
workflow definition to branch in more than two branches.
For evaluation of the multiple condition, the value of the basis of

comparison is checked at runtime against the comparison values and
branched accordingly.

Internal process control (contd.)
Until Loop
Steps are processed repeatedly until the condition contained in the UNTIL step
is true.
Fork
Used for parallel processing branches.
Only a part of the parallel processing branches actually has to run to continue
the workflow.
Dynamic parallel processing is also possible

Send mail
Text entered in this step can be used to send a mail to the agent assigned
Container operations
Used to perform arithmetic operation of value assignment to workflow
container elements using constants and data in the workflow container .

Event Creator
An event is created when this step in the workflow is reached.
Other workflows can be started as a reaction to the event created in this
step. This event must be the triggering event of the relevant workflow tasks
and/or templates.
WAIT for event

Used to stop the whole execution of the workflow until the event is created
in the system.
Used to wait for events for parallel processing

Containers and Bindings

Types of Containers

Workflow Container
The workflow container contains

workflow-specific system variables
and other elements which are
defined explicitly.
As part of the definition of the
workflow task, the import and export
parameters of the workflow are
defined as elements of the workflow
container.
When the workflow is defined in the
workflow editor, elements can also
be added to the workflow container.
These elements are then "local
variables" within a workflow definition
and can be used, for example, to set
up a counting loop.

Task Container
Each task container already

contains the workflow system
variable and any additional elements
for the method parameters of the
referenced object method.
You have to add additional elements

to the task container for additional
values are required for variable
replacement in the work item text or
in the long texts

Other Types of Containers
Event parameter container

Contains an element which can take the (object) reference to the object
whose change of status is announced via the event.
Rule parameter container

Contains the elements required as input in connection with the rule
resolution to be run at runtime.
Method parameter container

Contains elements which will be required as import and export parameters
in connection with the method execution.

Binding
A binding is simply the art of of pouring selected container elements from

one container into another.
The binding editor is available when defining:

Workflow definitions
Triggering events
Workflow steps
Workflow steps ( Standard roles/ Object methods with parameters)
The binding editor always references the container to receive the

application data. Binding definitions can reference:
Constants
Variables (container elements)
System fields

Container & Dataflow
Workflow Task Role Method Event

Container Container Container Container Container
1
2 triggering
event
3 4
sync sync
6 task 5 method
7 9
sync sync
task method
11 10
8 role
12 13
async async terminating
task method event
15 14
Events

Event
An event describes a possible status change for an object in the SAP

System.
Before an event can be used in a workflow, it must be defined in the

Business Object Repository for the object type.
Events must be triggered explicitly. The application itself can be the

triggering agent.

Types of Event Creation
Status Message
Change
Management Control
Document
ABAP Code
Specific
In User Exit
HR Tables

Using Customizing for event trigger
Menu Path :Basic menu -> Tools -> Business Workflow -> Development -> Definition tools
-> Events

1. Event Creation of Change Document
Change logged Event linkage is

Changing Event creation
using done to connect to
Master data (SWEC)
change documents the workflow/ task

2. Using ABAP Code
This is using done by writing custom code e.g. by using SAP FM like
SWE_EVENT_CREATE inside user exits, BADI etc.

Event Creators, Receivers and Event Linkage
Anybody want
this event?
Event
Published
Events
Linkage
Receivers Creator
Type Linkage Entry
Transaction: SWE2
Menu Path :Basic menu -> Tools -> Business Workflow -> Utilities > Other tools >Event linkage

Agent Assignment and Role Resolution

Agent
Agent is an executor of a work item.
Agent is responsible for executing a task in a workflow.
Agent is determined by the system either through organizational chart

or directly if user is assigned as agent for a particular task.
If the agents of the individual workflow steps are determined using the
customer-specific organizational chart, your agent assignment in the
workflow remains flexible to change.

Types of Agents
Possible agents Processing Agents

are a collection of
agents who qualify
to execute a work Deadline Agents
item
Notification Agents
Selected agents
Actual agent is the
are those possible
agents who are agent among those
elected to execute a selected agents who
task at runtime actually processes the
work item

Tasks: Possible Agents & Default Roles
Possible agents
User Position Job Org. Unit Person
Default role
Business
Workplace
TASK
The workplace displays the

work items for a agent

How are Selected Agents Determined With and Without a

Default Role?
Possible Agents
Triggering
Event
Task definition with
no default role

default role

How are Selected Agents Determined With a WF Agent?
Triggering
Event All possible agents who
qualify to execute task
no default role

default role
Step definition at workflow

defn. level with an agent
specified. This overrides
default role at task defn. level

Rule Basics
Transaction : PFAC_INS(Create)
Menu Path: Tools – Business Workflow – Development – Definition tools – Rules for Agent
Assignment – Create/Change/Display.
Each rule gets a 8 digit generated by the system prefixed with AC

Rules can be tested using PFTC or by function module ‘RH_GET_ACTORS’

Rule Definition in a Activity Step Type
Various options to create standard rules :
1. Responsibility (Pure configuration no ABAP coding)

Defined Value ranges are assigned to Agents
Data is filled from workflow container at runtime
2. Evalution paths (Pure configuration no ABAP coding)
3. Organizational data (Pure configuration no ABAP coding)

Jobs , positions
4. Functions to be executed – ABAP Code – Function Module

1. Rule Definition with Responsibility: Example
Employee Names A-K
Jones Smith
Mr. Miller George Anna

Position : Administrator Mr. Andrew
Peter
HR Position : Administrator
Michael HR
David
William
Ross
Employee Names L-Z

Rule Definition with Responsibility: Example
Rules Container Definition

Container Element Data Type Name
Element Uname Name
Areas of Responsibility
Value From From To Name Mr. Miller
A* K* Employees from A-Z
L* Z* Employees from L-Z Mr. Andrew
Which Value? Which Agent

2. Role Resolution with Function Modules
Role resolution with function module should be done only for complex criteria
Here are the basic steps:

1. A function module with the following interface is created
Parameter Name Data Type Ref Meaning
Type
Table AC_CONTAINER SWCONT Incoming rule container
Table ACTOR_TAB SWHACTOR Outgoing list of agents in agent format
Exception NOBODY_FOUND Exception indication no agents found
2. Create a rule setting the type ‘Function to be executed’.

3. Enter the created function module name
4. Create container elements.

Organization structure

Organizational Structure Business Scenario
An organizational plan in SAP describes the organizational

structure of a company.
The workflow system finds the agents of the individual tasks by

evaluating the organizational plan
The functions to create and maintain organizational plans are part

of the Personnel Planning and Development (PD) part of the SAP
HR module
You must connect this organizational structure to the workflow

Organizational Management
Organizational units contain positions, occupied by employees.
Jobs are abstract descriptions of task assignments.
Positions can be linked to jobs. They inherit all the tasks assigned to
that job.
Users. A user is an SAP logon user ID. It thus represents a single

person.
Persons. A person is a specific employee created in the HR module.
Workflow tasks can be assigned to organizational units, positions,

jobs or users.
The workflow system uses organizational structure to route work items

to the correct recipients

Create Organisational Plan
Transaction: Menu Path: PPOCW

Tools Business Workflow - Development - Environment - Organizational Management -
Simple Maintenance – Org plan basic data - Create
CreateExecutive
Create ExecutiveBoard
Board
Createroot
Create rootorganizational
organizationalunit
unit
CreateSales
Create Salesregion
region, ,Production
Production
Additionalorganizational
Additional organizationalunits
units
Administrator, ,Sales
Administrator SalesManager
Manager
Createjobs
Create jobs
SalesManager
Sales Manager––eastern
easternZone
Zone
Createpositions
Create positions
AssignHolders
Assign Holders
CreateSales
Create SalesOrder
Order
Assigntasks
Assign tasks

Transaction - PPOCW

Workflow Monitoring

Event Trace- SWEL

Event Trace - SWELS
The Event trace needs to be switched on for the event to be visible in the trace

Event Log Details

Event linkage/instance Linkage not active.
Full key of the business object is not available to create the instance
The event had a start condition defined and the same was not met.
The evaluation of the check FM condition resulted to FALSE
The event started a workflow/task successfully.

Workflow log-SWI2_FREQ

SWI2_FREQ Contd.
The agents who have participated in the workflow is displayed here.
For all the background steps – agents is WF-BATCH
The screen displays the status of individual Workflow instance for the selected workflow

Workflow log-SWI2_FREQ – Normal View

This displays the
technical view of the
workflow log
This displays the

graphical view of the
workflow log
This icon indicated a

workflow – parent and
subsequent sub-
workflows
On clicking this the selected/possible and

excluded agents can be viewed if the dialog step
is in READY status. If status in COMPLETED then
the selected agents is no longer available.

Agents involved in Workflow
The agents who have participated in the workflow is displayed here.

For all the background steps – agents is WF-BATCH

Workflow log-SWI2_FREQ – Graphical View

The green line indicated in which step the workflow is currently lying

Workflow log-SWI2_FREQ- Technical View
This displays the status of workflow or task. A complete blue cube denotes Complete status.
A partial blue cube denotes that the task is In Process status. A completely white cube denotes
a task in Ready status. A partially red cube denotes a task in Error.
The value for each container (WF or task) is populated can be viewed

Some Important Jobs

SWWDHEX For deadline monitoring
SWWERRE For error Monitoring
SWEQSRV For Event Queue Delivery

Workflow Explorer - SWDM

Workflow QUIZ

QUIZ
SAP workflow can be used
(i) When work process have to be run repeatedly
(ii) Process involve several people or departments
(iii) Process include a range of activities
(iv) All of the above
SAP Workflow allows process owners

(i) To keep an eye on deadlines
(ii) Provides statistics on the length of time to complete work processes
(iii) Determine the workload with regard to individual participants
(v) All of the above except (iii)
What do you understand by the term agents in SAP workflow.
Agent assignment in SAP workflow can be done using

(i) Organization structure
(ii) Single users
(iii) Security Roles
QUIZ
Workflow builder is used for building
(i) Workflow template
(ii) Business object
(iii) Organization structure
(iv) Task
SAP Workflow is triggered by

(i) Events
(ii) Business Object
(iii) Task
(iv) Method
What do you understand by workitem
State difference between workitem and notification
SAP Workflow can handle escalation - True/false

QUIZ
SAP Workflow uses the existing transactions and functions of the SAP System to form
new business processes – True/False
A background step in a workflow needs agent assignment – True/false
Workflow step which is executed automatically by the system is known as

(i) A background step
(ii) An dialog step
(iii) A internal control step
(iv) None of the above
Business Workflow provides a number of tools for

(i) Defining Workflow
(ii) Analyzing workflows
(iii) Monitoring and reporting workflow
SAP provides several workflows that map predefined business processes which can
be used with simple configuration - True/False

QUIZ
Which transaction code displays the sap business workflow menu?
a) SWDD b) SWUD c) SWLD d) SWED
What is the transaction to make basic workflow customizing configurations in a system?

a) SWU5 b) SWU6 c) SWUD d) SWU3
When we make a subtype of a standard sap business object which of the following
cannot be modified in the custom object.
a) Interfaces b) Key fields c) Attributes d) Events
Which of the following elements does the interface IFSAP not provide across all business
object types.
Method ExistenceCheck b) Attribute ObjectType c) Event Created d) Method display
Which of the following parameters is not mandatory when we create an event using
the function module swe_event_create?
a) Object key b) Object type c) Event name d) Event parameter(s)

QUIZ
To create a start condition for an event based on a parameter A, A must be?
a) A key field of the business object for the event
b) Event parameter for that specific event
c) Any field in the lead table for the business object type
d) An attribute of the business object.
8) Which transaction is used to check event type linkages?

a) SWEL b) SWED c) SWI2 d) SWE2
9) Which of the following objects cannot have a instance linkage with an event?
a) workflow template b) standard task c) wait for event step d) create event step
10) Which is the very first step to build a parent workflow template?
a) Attach a triggering event b) Create object type container c) Create the workflow
definition in the builder d) Assign a workitem text to the template.

QUIZ
Which of the following workflow steps may be simulated to a CASE ENDCASE statement
in ABAP programming.
User decision b) Condition c) Multiple condition d) Fork
While checking the event trace if we get an entry with a red icon then this signifies?
The event has not been triggered b) the event type linkage is missing c) the event has raised an
exception d) the workflow has gone into error
In the workflow log which of the following information is not available?

Individual task statuses b) the event had a start condition or not c) the user who triggered the
workflow d) the task container values at runtime
When we use rule resolution to determine agents, the rule container receives its data from?
workflow container b) task container c) method parameters d) event container
In which of the following workflow step we cannot check a condition to determine the
process flow.
a) Loop until b) Fork c) Wait for event
QUIZ
Why do we need an event linkage?
How are exceptions raised in a business object program for a method?
How are the import parameters accessed in a program.
When should rules using responsibility be used.
State difference between single and multi task. Give a example when each can be used
What do you understand by subworkflow . State the steps of creating a subworkflow.
What is the transaction for customizing?
What is the different between possible agent, selected agent and actual agent?
What it _EVT_OBJECT

QUIZ
In a particular workflow scenario suppose that I have 5 agents A, B, C, D & E.
Agents A, B & C are defined as possible agents for a dialog task (through agent
assignment in the task), agents A, C, D & E are determined through the default rule
specified in the task definition and agent E is specified as an excluded agent in the
step definition of the dialog task in the workflow template. Then which of the
following is false.
Agents C & D can be selected agents for the step

Agent A can be a selected agent for the step
Agent E is a possible agent but cannot be the selected agent for the task
Agent B can be a selected agent for the step
Which of the following macros will not work in an asynchronous method.

swc_get_property self
swc_get_element container
swc_set_element container
swc_create_object

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SAP Business Workflow - Basic

Workflow Basic Training Jan-2007 © 2007 IBM Corporation

Detailed discussion about the different steps involved in a WF Template

Question and Answer/Recap

2 Workflow Basic Training Jan-2007 © 2007 IBM Corporation