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    Quality Manual

    Uploaded by

    yen
    Quality Manual

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    © All Rights Reserved
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    ] Doe. No, Issue Date | ; BHQ-001 26-03-2018 Bumhan | ~ Quality Manual .bmnry No] Pe | 28-01-2019 | 002 1726 Contents 1. General i 1.1 Company Overview eee an 1.2. Application. . a 2. Normative references rsunmninneunmnnnnene 4 3. Terms and Definitions. 4 4. Context of the organization... 4 4.1 Understanding the organization and its context. 4 4.2. Understanding the needs and expectation of interested parties. 5 4.3 Determining the scope of the Quality Management System 6 4.4 Quality Management System and its Process sc 5. Leadership... 4 5.1 Leadership and commitment . 7 5.1.1 General fo 7 5.1.2 Customer focus 7 52. Policy 7 5.3. Organizational Roles, Responsibilities and Authorities. 7 6. Planning... af 6.1 Actions to Address Risks and Opportunities... cde omenacneeaanale 6.2. Quality Objectives and Planning to Achieve Them jnunnnn 8 6.3. Planning of Changes oe eaviNos] Rav Dale [Revs Substiags | Depa Revise according to ISO | InCharge } Manager | Director General 001 | 30-10-2018 | 091-2015 requirements A Director, : | co [soon [Paaemae | | | bw : Bae | L7o/ | ODOC Dumhan Cable & System Co, Da RAGTONIOT) 2018-03-26 (00) | Doc. No. BHQ-001 fe . Issue Date 26-03-2018 Bumhan Quality Manual = om 226 [Rev. Date | 28-01-2019 Td 72 13 TA 18 81 8.2 84 7. Support... 8 Operation, Resourees: TAL General... 7.1.2 People .. 7.1.3 Infrastructure. 7.1.4. Environment for the Operation of Processes 7.1.5 Monitoring and Measuring Resources... 7.1.6 Organizational Knowledge . Competence Awareness... Communication Documented Information. 7.5.1. General.. 7.5.2. Creating and updating... 7.5.3. Control of documented information .. Operation planning and control... Requirements for Products and Services. 8.2.1 Customer communication. 8.2.2 Determining the Requirements for Products and Services 14 8.2.3 Review of Requirements for Products and Services... 14 15 8.2.4 Change to requirements for products and services... Design and Development of products and services... 83.1 General. 83.2 and Development Planning .... 8.3.3. Design and Development Inputs... 8.3.4 Design and Development Controls... 8.3.5 Design and Development Outputs... 8.3.6 Design and Development Changes Control of externally provided processes, products and services. 8.4.1 General. KQ20TGy 2018-03-26 (00) Bumhan Cable & System Co., Ltd. AAa1Ox297) o~ Doc. No. BHQ-001 Bumhan | Quality Manual Issue Date 26-03-2018 a iD | Rev. No. 002 Rev. Date 28-01-2019 8.4.2 Type and extent of control... 7 8.4.3 Information for external providers. 18 8.5. Production and Service Provision .. 18 8.5.1 Control of Production and Service Provision ... 18 8.5.2 Identification and traceal 1D 8.5.3 Property belonging to customers or external providers (not applicable). 19 8.5.4 Preservation 8.5.5 Post-delivery activities 8.5.6 Control of Changes. 8.6 Release of products and services... 8.7. Control of nonconforming outputs... 9 Performance evaluation ... 9.1 Monitoring, measurement, analysis and evaluation 9.2 Internal aUdit nnn 9.3. Management review 9.3.1 General 9.3.2. Management Review Inputs 10 Improvement 10.1. General ... 10.2 Nonconformity and Corrective Action... 10.3. Continual improvement... A-Q 200105), Bumhan Cable & System Co., Lid AAGTONDIT) 2018-03-26 (00) BHQ-001 | | Bes. Not Bumhan Quality Manual Set a Rev. Date 28-01-2019 1. General 1.1 Company Overview Bumhan Cable & System Co., Ltd (referred to as Bumhan) was established on January 09", 2017 as a subsidiary of Bumhan Industries Co., Ltd. with 100% Korea investment. Bumhan supply cables for household applications, building and industry, especially in producing shipboard and offshore cables. 1.2 Application ‘This Manual applies about responsibility and process of involved within the quality management system (QMS) by means of manufacture, sales and service about our company's shipboard and offshore cable, and cables for household applications, building and industry. 2. Normative references 1SO 9001:2015 Quality management systems - Requirements 3. Terms and Definitions ISO 9000:2015 Quality management systems - Fundamentals and vocabulary 4. Context of the organization 4.1 Understanding the organization and its context Bumhan determine relevant external and internal issues that relevant to company’s purpose and strategic direction, and that affect our ability to achieve the intended results of the QMS Information on these external and internal issues shall be regularly monitored and shared, and major issues shall be reviewed through management review meetings. a) Internal issues: Identification and resolution of positive and negative factors related to: Y Overall performance of the organizatior ¥ Resource factors, such as infrastructure, environment for the operation of the processes, organizational knowledge; Human aspects such as competence of persons, organizational behavior and culture, relationships with unions; Y Operational factors such as process or production and service provision capabilities, performance of the quality management system, monitoring customer satisfaction; Factors in the governance of the organization, such as rules and procedures for decision making or organizational structure b) External issues: AQ20015) Bumhan Cable & System Co. Lid, RATONIOT) 2018-03-26 (00) Doc. No. BHQ-001 rn s Issue Date 26-03-2018 Bumhan Quality Manual mane GE —w Rey. Date 28-01-2019 ¥ Economic factors such as money exchange rates, economic situation, inflation forecast, credit availability; ¥ Social factors such as local unemployment rates, safety perception, education levels, public holidays and working days; ¥ Political factors such as political stability, public investments, local infrastructure, international trade agreement ¥ Technological factors such as new sector technology, materials and equipment, patent expirations, professional code of ethics; ¥ Market factors such as competition, including similar products or services, market leader trends, customer growth trends, market stability, supply chain relationships; ¥ Statutory and regulatory factors (QCVN, TCVN, International standards, Classification rules, tc.), and Certification bodies. If a risk analysis based on these issues is required, follow section 6.1 of this manual. 4.2 Understanding the needs and expectation of interested parties Due to their effect or potential effect on the our ability to consistently provide products and services that ‘meet customer and applicable statutory and regulatory requirements, the following interested parties and their requirements are relevant to Bumhan’s QMS: The interested party Requirements Monitoring Customer requirements, Customer eee Review orders received price, delivery Standards of Organization (IEC, ISO, ete) Specification of cable Relevant documents Requirements of classification Shipbuilders Requirements of cable society, Relevant information documents ‘Third party conformity i ee 7 Relevant information assessment bodies | (Quacert, Quatest, Classification society ete.) Requirements of cable documents, regular audit or inspection Vietnam consumer Directorate for standards, protection registration Relevant documents metrology and qual | scheme A-Q 2001(5), Bumhan Cable & System Co., Ltd. ‘A4(210x297) 2018-03-26 (00) Doe. No. BHQ-001 . Issue Date 26-03-2018, Bumhan Quality Manual ane a 6126 —wZD = Rev. Date 28-01-2019 Suppliers (Raw material, : Non-conformities, Audit Technical requirements Sub-contractors, etc.) result, ete, | Competitors Competitor movement Relevant information | 4.3 Deter 2 the scope of the Quality Management System Bumhan Quality management system is designed to meet the requirements of ISO 9001:2015 and the requirements of customers according to the scope of this manual, reflecting the external and internal issues and the requirements of relevant interested parties. This manual provides guidelines for the design, manufacturer and operation of Bumhan. It is also the basis used in all parts, including formal policies and operations of products on Bumhan lines, quality control, systems management for continuous improvement, and development. Manual are reviewed once a year through the management review meeting, and changes and revisions of the manuals are possible only with the approval of the management representative. Details of the operation of the system are not described in this manual, and proper consideration is given to the following activities, which present documented old requirements Y Quality plan Y Identify production resources, environment, equipment, inspections, processes and management required to achieve the required quality ¥ Development of quality control, inspection and testing techniques, including installation and development of new equipment, if needed Identify verification at appropriate stages of process and service development Requirements for application exclusion and performance indicators ‘The scope of application of the quality management system of Bumhan is specified in each certificate and is as follows: Design, Manufacture and Sale of electric wires and cables. Location of application: E2 Lot, Road No.3 and No. 7, Hoa Khanh Industrial zone, Hoa Khanh Bac ward, Lien Chieu district, Da Nang city, Vietnam. 4.4 Quality Management System and its Process Bumhan has established, documented and implemented our Quality Management System (QMS), which is continually improved and assessed for its effectiveness in accordance with the requirements of ISO 9001:2015 and customer requirements. AQ 20010) Bumhan Cable & System Co., Lid AAaIOXDI7) 2018-03-26 (00) on Doe. No. BHQ-001 | * Issue Date 26-03-2018 Bumhan| Quality Manual 7106 4 | Rev. No 002 | Rev. Date 28-01-2019 The process identifies the required inputs and outputs, and determines the order and interactions of the process through the flow diagram, and, where applicable, the monitoring cycle of performance, measurement methods and criteria, and any improvement of the processes and the QMS. The sequence and interaction of Bumhan’s processes is referenced in Appendix 1. 5. Leadership 5.1 Leadership and commitment Quality policies are set separately in front of this manual, and details of quality goals are not specified in this manual. 5.1.1 General The top management directs the overall quality of the quality management system including promoting continuous improvement and performance, establishing and review quality policy and objectives, and the availability of the resources to be reviewed. The top management responsible for communicating the importance of meeting legal and regulatory requirements. 5.1.2 Customer focus ‘The top management determines the customer requirements and the applicable legal and regulatory requirements and ensures that all requirements, including customer requirements, are met to improve customer satisfaction. Customer requirements and risks are determined and implemented in accordance with the sales regulation and customer complaints handling regulation. Legal and regulatory requirements are identified by operations and impacts and risks are determined by technical design and quality control departments, etc. Customer satisfaction survey is conducted through the Sales department to enhance customer satisfaction, 5.2 Policy ‘The Top Management is responsible for establishing the quality objectives that are appropriate to the purpose and context of the organization and supports our strategic direction, provides a framework for setting quality objectives, expressing commitment to satisfy applicable requirements and continual improvement of the quality management system. The quality policy of Bumhan is in Appendix 2. The Top Management is responsible for understanding, implementing and maintaining quality policies at all layers. Quality policies shall be available to all employees. 5.3 Organizational Roles, Responsibilities and Authorities Bumhan defines responsibility and authority in accordance with BHC-H-2002 (Organization and Job Description). The relevance between each function is shown in the organizational chart. K-Q 20015) Bumhan Cable & System Co., Ltd, AAQTONIO), 2018-03-26 (00) Doe. No. BAGO | : Issue Date 26-03-2018 ir / Quality Manual EHING! ra 8726 Rev. Date 28-01-2019 ‘The organization chart are prepared by personnel management. Each department creates organization chart and task chart of each team. In particular, all personnel responsible for managing, conducting and verifying work affecting quality shall be responsible and authorized and all employees shall be aware of their own work. ‘The top management appoints QC/Sales/Design Director as a management representative. ‘The Management Representative represents the company for all quality matters. Management Representative have the responsibility and authority to ensure that the processes necessary for the quality management system are established, implemented and maintained in accordance with ISO 9001. The management representative reports the operational status of the QMS to the top management ‘The management representative, when absent, responsibility is delegated to quality control manager. 6. Planning 6.1 Actions to Address Risks and Opportunities When planning for the QMS, Bumban consider issues referred to in (4.1) and requirements referred to in (4.2) and conduct an analysis to identify and assess the risks and opportunities. The purpose of these programs is to: Y Give assurance that the quality management system can achieve its intended results ¥ Enhance desirable effects Y Prevent, or reduce undesired effects Y Achieve improvement ‘Actions to address risks and opportunities will be planned and integrated into quality management system processes and the effectiveness of these actions will be evaluated. 6.2 Quality Objectives and Planning to Achieve Them 6.2.1 The organization establishes measurable quality objectives associated with the quality policies at the beginning of the year. The top management shall prepare and operate annual business plans for each team including quality objectives in order to ensure their performance in all areas. Quality planning activities should include mid- to short-term targets for quality and customer satisfaction. Progress and performance shall be checked, analyzed and reported monthly and the documents are managed in accordance with the document preservation regulation. The manager confirms the progress of the quality objectives and takes corrective actions, if necessary. If necessary, the quality objectives shall be revised and communicated to the concerned departments to reflect the revised contents. The results of the quality objectives are used as data for the management reviews. A-Q 200105) Bumhan Cable & System Co, Lid. AAGTOXIIT) 2018-03-26 (00) Doc. No. BHQ-001 5, Issue Date 26-03-2018 Bumhan Quality Manual ae ia 9126 ws 7 Rev. Date 28-01-2019 6.2.2 The business plan of each department should include the responsible person, the timing of completion, and the evaluation method in the process of developing the project plan. 6.3 Planning of changes When Bumhan determines the need for change to our quality management system, the change should be done in a planned manner. The following should be considered: a) The purpose of the changes and their potential effects b) The integrity of the Quality Management System ©) The availability of resources 4) The allocation o reallocation of responsibilities and authorities 7. Support 7.1 Resources 7.1 General Bumhan determine and provide necessary resources for the establishment, implementation, maintenance and continual improvement of the quality management system and improvement of customer satisfaction by meeting customer's requirements. The availability of resources is considered for the capabilities, constraints on existing internal resources and what needs to be obtained from external providers during the following activities: Management review; - Contract review; - Review customer complaints; Internal quality audit 7.1.2 People Bumbhan identifies and provides personnel necessary for the effective implementation of the quality ‘management system and for the operation and management of the process. 7.1.3 Infrastructure Bumhan determine, provide and maintain the infrastructure necessary for the operation of processes, to achieve quality objectives and conformity of produets and services. The infrastructure includes ¥ Building, workspace and associated utilities; A-Q 20018) Bumhan Cable & System Co, Lid. AACTOXDIT) 2018-03-26 (00) | | Doc. No. | BHQ-001 | we i! : Issue Date 26-03-2018, Bumhan| Quality Manual jae 2 Rev. No. 002 Rev. Date 28-01-2019 ¥ Equipment, including both hardware and software ¥ Supporting services like transportation resources; and ¥ Communications and information technology 7.1.4 Environment for the Operation of Processes Bumhan determine, provide and manage the environment that is suitable for the operation to achieve quality objectives and conformity to product requirements V- The organization determine, maintain and manage the work environment for the suitability of the product. Y The department manager determine, maintain and manage the environment to prevent deterioration and loss of raw materials ¥ The handling, storage and packing area of the product should be clean and safe Procedures and methods of specific work relating to environment management for operation of processes are specified in the manufacturing operation regulations and warehouse management regulations. 7.1.5 Monitoring and Measuring Resources 7.1.5.1, General Bumhan establishes and maintains a system to ensure that all monitoring, inspection, measurement and test equipments used for product testing and inspection conforms to the specified requirements on the basis of the scope, type and precision in use, and they: ¥ Are suitable for the specific type of monitoring and measurement activi Y Are maintained to ensure their continuing fitness for their purpose. 7.1.5.2. Measurement Traceability Y Calibration and verification at specified intervals, against measurement standards capable of traceability shall be performed. When standards do not exist, record for the basis used for calibration will be retained. It will be adjust or repaired if needed. Calibration control stamps are affixed to equipment to identify their calibration status. v8 4 8 Measuring and test equipment is handled, preserved, stored and safeguarded from adjustments to preserve its accuracy and fitness for use. V When measuring and test equipment is found to be out of tolerance/ calibration, an assessment of L the validity of previous measurements of effected products is assessed and action will be taken as K-Q 20013) ~ Bumhan Cable & System Co., Ltd. AAZTOXII7) 2018-03-26 (00) Doc. No. BHQ-001 Ff " Issue Date 26-03-2018 Bumhan Quality Manual is — | | Rev. Date 28-01-2019 required. 7.1.6 Organizational Knowledge Bumhan determines the knowledge necessary for the operation of our processes. The technical and manufacturing knowledge is recorded and documented during the operation process. ¥ Internal sources (e.g. intellectual property, patents, knowledge gained from experience, lessons Jeamed from failures and successful projects, capturing and sharing undocumented knowledge and experience, new research on products and services) are among the organization. V External sources (¢.g., national standards, industry standards, academic documents) collect, review and store knowledge (external source documents) of an organization based on which the technical team collects, reviews and archives them. Y Industry standards and quality standards affecting Bumhan are the responsibility of the management representative 7.2. Competence All individuals performing tasks that affects their requirements should have appropriate educational background, education (training), skills and experience. The relevant department manager shall identify the personnel affecting compliance with the product 1g and effectiveness to manage their qualifications. requirements, evaluate their tra 7.3 Awareness Bumhan ensures that employees performing tasks affecting quality are aware of their contribution to the effectiveness of the quality management system, including the benefits of improved performance, the quality policies, relevant quality objectives, and the impact of not conforming with the quality management system requirements, 74 Communication Bumhan’s Top Management ensures effective communication between the members and each layer. In addition, internal and external communication related to the quality management system should be determined. The timing of communication is regularly and/or irregularly when necessary. General communication shall be carried out by the director in charge, and the General Director shall carry out the communication of the management part. In addition, each department manager must continuously communicate to the members about the results and progress of the company's policy and target customer satisfaction process. The methods of ‘communication can be conference, training, e-mail, and various other methods. A-Q 200103) Bumhan Cable & System Co., Ltd AITO) 2018-03-26 (00) Doe. No. BHQ-001 26-03-2018 002 Issue Date Quality Manual Rev. No. Rev. Date fF» Bumhan —wS 28-01-2019 7.5 Documented information 7.5.1.General The documentation management process stipulates that documents for policies, processes, procedures or instructions are reviewed (create), distributed and maintained. This regulation defines the approval of a document, the use of a validated copy, the distribution list or equivalent for identifying the recipient, and the management of the changed document. ‘The original list or equivalent document management procedures should identify the current revision status of the document to exclude the use of inappropriate documents. The list shall be available in a valid location and information and access to the latest revision of the management document should be provided. ted without sufficient Data recording as a result of a change in a product, process, or system is not pen management and approval. Customer-supplied documents affecting the design, verification, validation, inspection, testing of products are managed in accordance with established regulation. External source documents for the planning and operation of the quality management systems are identified and controlled according to identified and established regulation. Documentation system of management system: Level I: Quality Manual Level If: Regulations Level III: Work instructions 7.5.2. Creating and updating The establishment of internal documents is approved by the authorized person. For external documents, it shall be verified that they are suitable for us and the revision status and distribution are managed within our regulation, The revisions of the documents is in accordance with the regulations of document management and shall be carried out follow the order of original approval and review unless otherwise specified. When a change of product or process, new product or new process is applied, relevant information shall be communicated to customers in accordance with the procedure. A-Q 200103) Bumhan Cable & System Co., Lid, Ad210x297) 2018-03-26 (00) sn Doc. No. BHQ-001 I Date 26-03-2018 Bumhan| Quality Manual [issue Date —— 13/26 | ry Rev. No. 002 —_D | Rev. Date 28-01-2019 7.5.3. Control of documented information All departments are responsible for the identifying, collecting, maintaining, storing and classifying of quality records to demonstrate that they effectively comply with the operation of the quality management system and established procedures in accordance with the regulation of BHC-Q-2002 (Document Preservation Regulation). Quality records include: VY Management review records V Training records ¥- Records required to demonstrate the process realization and results that the product meets, requirements Results of reviewing the requirements for products and activities as a result of the review Relevant required records such as design and development inputs, review, verification and validation and change management Results of actions taken as a result of supplier evaluation and monitoring Validation of the processes for production and service provision Product identification and traceabi Calibration and validation of monitoring devices Records related to internal audit activi Product inspection materials Record of nonconformity Records related to corrective and preventive action activities Records related to contract re jew X44 RRR A A 4 Records of personnel qualification Document Management Regulation (BHC-Q-2001) and Document Preservation Regulation (BHC-Q- 2002), defines activities associated with creating, updating and control documented information. 8 Operation 8.1 Operation planning and control Effective methods and procedures are provided to ensure that customer expectations are met during product planning. Processes, procedures and guidelines should be identified in terms of quality and scope of work. Procedures of document for development and preservation should be prescribed. A-Q 200105) Bumhan Cable & System Co, Lid AADTON297) 2018-03-26 (00) Doc. No. BHQ-001 . Issue Date 26-03-2018 Bumhan Quality Manual fee a 28 ww [Rev No} __O0" __ | Rev. Date 28-01-2019 ‘ Product realization planning should be consistent with other process requirements of the quality management system. 8.2. Requirements for Products and Ser 8.2.1 Customer communication The Sales Department will communicate with customers first to ensure that all customer requirements are satisfied. In addition, all information about the product shall be provided to the customer. Answers to the handling of inquiries, contracts or orders, including changes in the procurement service regulations, should come first. The primary function of quality control is to establish processes to address customer complaints, including customer feedback and product returns. Quality control, in conjunction with field sales, is also responsible for communicating with customers during the resolution of complaints or product nonconformity issues. 8.2.2. Determining the Requirements for Products and Services ‘The determination of the requirements is to prevent the production of nonconforming products that do not meet customer requirements through consideration of relevant statutory and regulatory requirements, and those considered necessary by the organisation. 8.2.3 Review of Requirements for Products and Services Sales department reviews customer requirements and specifications. Sales Department receives and registers the specification sheet and prepares materials for review and analysis according to the specification. Besides, sends the data to the relevant departments and asks them to review the requirements that have not been reviewed by the sales department itself. A review of customer requirements shall be carried out prior to submission of tenders, acceptance of orders, acceptance of changes to orders, and assurance that: 1a) Requirements specified by customers, including the requirements for delivery and post-delivery activities; b) Requirements not stated by the customers, but necessary requirements for specified or intended use; ©) Statutory and regulatory requirements applicable to the product: 4) Any additional requirements considered necessary by the organization; ©) Contract or order requirements differing from those previously expressed. ‘The customer’s requirements shall be confirmed by the organization before acceptance, when the customer does not provide a documented statement of their requirements. Sales department establishes procedure about contract review and relevant series activities and acts as outside business window of general preservation for customer, and keeps the recording of contract A-Q 200105) Bumhan Cable & System Co., Ltd. AAa1OX2I7) 2018-03-26 (00) Doe. No. BHQ-001 f° : * Issue Date 26-03-2018 mhan | Quality Manual Tanne = 1526 | I Bu —w Rev. Date 28-01-2019 review. 8.2.4 Change to requirements for products and services Bumhan ensures that relevant documented information is amended, and that relevant persons are made aware of the changed requirements, when the requirements for products and services are changed. 8.3 Design and Development of products and services 83.1 General The design and development process are specified and governed as indicated in Product Design Management Regulation (BHC-T-2001). 83.2 Design and Development Planning 8.3.2.1 Design Planning Technical Design department reviews the need to create design sheet after receiving the request and contracts. It can be replaced by distributed design table in case of same kind of standard that follows on approval specification and shall be notified only when there is something peculiar. 8.3.2.2 Development Planning Technical Design department reviews the need for development requests and establishes development plans. Plans shall be taken into account of customer propulsion schedule and established included in design input, appropriate review, verification and validation in development stage. Responsi between departments according to schedule of each step are stated. The following items should be included, but is not limited to: - Acomprehensive schedule for customer schedule; ~ Material development and plan of demand-supply; ~ Test and procurement of examination equipment; ~ Equipment procurement and process design; + Reliability test and plan (when need); ~ Packing method, In addition, the following should be considered: ~The nature, duration and complexity of design and development activities ~The required process stages, including applicable design and development reviews ~The required design and development verification and validation activities K-Q2001(5) Bumhan Cable & System Co, Ltd AATOXIIT) 2018-03-26 (00) Doc. No. BHQ-001 : Issue Date | _ 26-03-2018 Ee Quality Manual Rev.Ne. | ma 16) Rev. Date 28-01-2019 = The responsibilities and authorities involved in the design and development process = The internal and external resources needs for design and development of products and services = The need to control of interfaces between persons involved in the design and development process = The need for involvement of customers and users in the design and development process ~The requirements for subsequent provision of products and services = The level of control expected for the design and development process by customers and other relevant interested parties = The documented information needed to demonstrate that design and development requirements have been met. 8.3.3 Design and Development Inputs Design and development inputs include, but are not limited to, contract reviews, functional and performance requirements, statutory and regulatory requirements, information derived from previous similar design and development activities, requirements essential for design and development. ‘The inputs to be considered should be established and documented. Conflicting design and development inputs shall be resolved in consultation with the relevant departments. A design program is used for design input, and the system shall be able to interface with the customer system. In special cases, a manual design drawing may be made. Design inputs are reviewed and approved. If necessary, standards or implementation guidelines and potential consequences of failure should be considered. 8.34 Design and Development Controls Design’ development review and verification shall be conducted by the relevant departments and qualified persons. The results of the review shall be maintained as quality records. 8.3.5 Design and Development Outputs Design development outputs should be documented, such as design sheet, and their outputs should be verified against input requirements, Design outputs should meet design input requirements, provide sufficient information for the subsequent processes for the provision of products and services. In addition, include or reference monitoring and measuring requirements, as appropriate, and include acceptance criteria. Design outputs shall be approved prior to distribution and shall be governed by the results of the following process: ¥ Efforts to simplify, optimize, innovate and reduce waste ¥ Utilize appropriate geometric dimensions and tolerances ¥_ Analysis of cost / performance / risk exclusion A-Q 2001(5) Bumhan Cable & System Co., Ltd. A4(210x297) 2018-03-26 (00) Doc. No. BHQ-001 Fr~ 2. Issue Date 26-03-2018 Bumhan Quality Manual Gove, = 1726 —_ ~ Rev. Date 28-01-2019 Y Purchase, test, production and information from customers Y Characteristics of products that are essential for their intended purpose and their safe and proper provision Y Packaging and labeling requirements for shipping. 83.6 Design and Development Changes Changes in design and development are made when the customer changes the requirements, changes the manufacturing or inspection. If there is a difference between design content and customer requirements, the design change is made after approval of the customer. The changed records are maintained by the Technical Design department (Number of changes, date of change, reason of change) Design changes are made in the same way as the initial and must be approved before implementation. Records of all review results including the revised design sheet, the results of reviews, the authorization of changes and the actions taken to prevent adverse effects are managed in accordance with the documentation management regulation. 8.4 Control of externally provided processes, produets and services 8.4.1 General Bumhan has procedures to ensure that products provided externally meet the specified requirements: ¥ External supplier's products are intended for incorporation into the organization's own products and services ¥ Products and services are provide directly to the customers by external suppliers on behalf of the organization YA process or part of a process that results from a determination by an organization Y Provided by an external provider. Bumhan shall determine and apply criteria for evaluation, selection, monitoring of performance and re- evaluation of external suppliers based on their ability to supply produets in according with requirements. The organization shall retain documented information of these activities and any necessary actions arising from the evaluations. 8.4.2 Type and extent of control Bumhan shall evaluate and select suppliers in accordance with BHC-M-2001 (Purchase Regulations) to investigate the company's status and technical data before placing an order with new suppliers. Qualified subcontractor is executed based on the estimate included submitted quotation and the documented supplier quality data. Actions necessary to correct deficiencies in supplier's organizational or system shall be resolved with the A-Q 200165) Bumhan Cable & System Co, Ltd Aa Q1ONI97) 2018-03-26 (00) Quality Manual fe Nes wT 18/26 Rey, Date 28-01-2019 Bumhan wT supplier's management before issuing a material order. The selected suppliers are periodically re- evaluated according to the performance criteria such as quality and delivery ‘The raw materials and components used shall be supplied from a customer-approved supplier, as appropriate, and shall meet the applicable legal requirements and environmental, electrical, and lectronic regulations and restrictions of the production and sale countries. Even if'a customer uses a designated supplier, the company is responsible for the quality assurance of the raw material. 8.4.3 Information for external providers Purchase orders should clearly specify the technical details in connection to the relevant specification item, size, quantity, delivery date, test and inspection requirement. Purchase order shall reviewed suitability of specified requirements prior to purchase order and the details to be reviewed shall include: - Accurate technical details; = Applicable specification; = Quality management system requirements. ‘The documents for purchase order are including as follow: = Contract document; - Purchase order sheet; = Material specification; = Customer requirements, as appropriate. ‘The purchase document changed due to the change in customer's specification and design, ete. shall be controlled in the same way as that applied to the original purchase document. 8.5 Production and Service Provision 8.5.1 Control of Production and Service Provision Design sheets, regulations, work instructions, specifications and standards are basic documents for determining production activities. Bumhan conducts the following activitics to ensure that production and service provision is planned and fulfilled under controlled conditions: ¥ establishment of process plan ¥ on-site cleanliness management Y establishment a plan to respond to accidents KQ20016) Bumhan Cable & System Co,, Lid AR21OX2I7) 2018-03-26 (00) Doe. No. BHQ-001 | Issue Date 26-03-2018 Quality Manual RENE a3 Rev. Date | 28-01-2019 availability and use of monitoring and measurement resources use of monitoring and measurement at the appropriate stages use of appropriate infrastructure and environment oppointment of competent persons, including any required qualification implementation of actions to prevent human error implemetation of release, delivery and post-delivery activities SS a HCH Hace availability of documented information that defines the characterizes of the product and the results to be achieved, 8.5.2 Identification and traceabilit -

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