AQMS Top Management HOD Finace

Requirements
4.1 Understanding the Define the context of the HOD ensures staff
organization and its organization Understanding the organization
context and its context

4.2 Understanding the Needs and expectations of HOD ensures staff Understands
needs and interested parties are the needs and expectations of
expectations of communicated to all the interested parties connected to
interested parties HODs the department

4.3 Determinging the Define the Scope HOD ensures staff

Scope Understanding of the scope

5.2 AQMS policy Define and authorizes AQMS Include in the staff induction
Policy- endorsement program

6.1 Actions to address Actions to address risk and
risk and opportunities arising from
opportunities within and outside the
company
HOD ensures that Actions to
address risk and opportunities
arising from within and outside
the company relating to tne
departmnt

6.2 Objectives and Approves objectives and Implements approved objective

Programmes programmes. Reviews and programmes and maintain
performance on yearly basis. evidence of performance.
7.1 Resources, roles, Approves resources and
responsibility, ensures timely actions from
accountability and the Finance/HR department.
authority. Holds HODs accountable for
AQMS related jobs assigned
to them. Appoint
management representative
for coordination of the AQMS
management system.
7.2 Competence Must ensure staff
competence on
AQMSfunctions.
7.3 Awareness
7.4 Communication Approves external
communication.
Ensures timely actions on
approved resource. Ensures
proper definition of roles and
responsibility in the department.
Accountable for AQMS
performance in the department.
Update staff Job descriptions to
include AQMS resposibilities
Must ensure establishment of
competence profile.
Be familiar with AQMS
communication and act
accordingly when received.
Communicate with contractors
as appropriate
7.5 Documented Know relevant documentation
Information applicable to AQMS issues in the
department and ensure
adequacy, completeness and
suitability

8.1 Operational Planning Ensure effective implementation

and Control of controls to identified risks in
the department.
Communicate key issues to
suppliers/contractors /visitors

8.2 Customer Be familiar with AQMS customer

Communication communication and act
accordingly when received.
Communicate with the
customer/contractors as
appropriate
 8.3 Design and Design and development
Development planning include all
affected stakeholders
within the organization and
as appropriate, its supply
chain. Product and
manufacturing process
design and development
and shall focus on error
prevention rather than
detection.

9.1 Performance Ensures effective reporting of

measurement and AQMS performance in the
monitoring department.
Ensures extent of realization of
objectives and programmes are
reported.
Ensuring report on effectiveness
of controls related to AQMS
related jobs.
Reporting on AQMS incidences.
Ensure compliance with the
frequency of submission of
reports

9.1.2 Customer
Satisfaction
9.2 Internal Audit Approves audit plans and Receives audit plan.
programs and procedures Prepares for audits as per
noticed received.
Prepares all staff in the
department to receive auditor.
Prepares all required reports.
Updates and ensure adequacy of
all records and procedures
before the audit.
Attend to auditors politely and
gives all required cooperation
and provide needed evidence.
Attend to all audit observations
including timely conducting root
cause analysis correction and
corrective action.
Provide evidence correction and
9.3 Management Review Approve management review corrective action reports
Prepare suitable /preventive
for
meetings plans and ensure action.
Management review meeting.
meetings are held as per Ensure proper
Attend all maintenance of
scheduled
schedule. audit records
management meetings.
Participate actively during
management meeting.
Implement actions plans
prepared as related to
departmental operations after
management review meeting (as
output)
Comply with Management
directives and deadlines.
10.2 Nonconformity and Must ensure that Staff report
Corrective action any identified AQMS
nonconformancewithin the task
assigned. Must educate staff on
what constitute AQMS
nonconformance. Must
educate staff on how to report
AQMS nonconformance. Must
educate staff on how to prevent
AQMS nonconformance.

10.3 Continual Approves recommended Ensure appropriate corrective

Improvement corrective and preventive
actions including opportunity
for improvement
and /or preventive action.
Identify opportunity for
improvement.
Implements approved corrective
and preventive actions
HOD HR-Admin HOD HSE

HOD ensures staff HOD ensures staff Understanding the organization and its
Understanding the organization context
and its context

HOD ensures staff Understands HOD ensures staff Understands the needs and
the needs and expectations of expectations of interested parties connected to the
interested parties connected to department
the department

HOD ensures staff HOD ensures staff Understanding of the scope

Understanding of the scope

HOD ensures staff understand Ensures displays at strategic locations

the policy and apply to
assigned duties

HOD ensures that Actions to HOD ensures that Actions to address risk and
address risk and opportunities opportunities arising from within and outside the
arising from within and outside company relating to tne departmnt
the company relating to tne
departmnt

Implements approved objective Implements approved objectives and programmes and

and programmes and maintain maintain evidence of performance. Coordinates all set
evidence of performance. objectives and programmes including development of
templates for monitoring and reporting performance.
Prepares reports for reviews by Management.
Ensures proper definition of
roles and responsibility in the
department, accountable for
AQMS performance in the
department.
Ensures that all AQMS requirements are covered in the
roles and responsibilities. Ensures that there is no conflict
in AQMS structure/reporting routes

Must ensure staffs are Must ensure staffs are competent to carry out assigned
competent to carry out duties.
assigned duties.

Must ensure that staff are

aware of benefits of improved Must ensure that staff are aware of benefits of improved
AQMS performance or AQMSperformance or consequence of departure from
consequence of departure from procedures.
procedures.

Be familiar with AQMS
communication and act
accordingly when received.
Communicate with contractors
as appropriate
Be familiar with AQMS communication and act accordingly
when received.
Design appropriate means of communicating AQMS issues
including use of suitable signage.
Update AQMS information onnotice board.
Handle external communication
Know relevant documentation Ensures that all AQMS documentation are established and
applicable to AQMS issues in operational company wide
the department and ensure
adequacy, completeness and
suitability

Ensure effective Ensure effective implementation of controls to identified

implementation of controls to risks in the department.
identified risks in the Communicate key issues to suppliers/contractors /visitors
department.
Communicate key issues to
suppliers/contractors /visitors

Be familiar with AQMS Be familiar with AQMS customer communication and act
customer communication and accordingly when received.
act accordingly when received. Communicate with the customer/contractors as
Communicate with the appropriate. Communicate necessary information,
customer/contractors as including data in a customer-specified computer language
appropriate. Communicate and format (e.g., computer-aided design data. electronic
necessary information, data interchange).
including data in a customer-
specified computer language
and format (e.g., computer-
aided design data. electronic
data interchange).
Ensures effective reporting of
AQMS performance in the
department.
Ensures extent of realization of
objectives and programmes are
reported.
Ensuring report on
effectiveness of controls
related to AQMS related jobs.
Reporting on AQMS incidences.
Ensure compliance with the
frequency of submission of
reports
Ensures effective reporting of AQMS performance in the
department.
Ensures extent of realization of objectives and
programmes are reported.
Ensuring report on effectiveness of controls related to
AQMS related jobs.
Reporting on AQMS incidences.
Ensure compliance with the frequency of submission of
reports
Receives audit plan. Prepares audit programme audit plan. Circulate approved
Prepares for audits as per audit programme and plan to all corncerned. Ensure
noticed received. implementation of audit plan. Ensure availability of
Prepares all staff in the auditee and auditors. Makes preparation for logistics
department to receive auditor. arrangement.
Prepares all required reports. Prepares all staff in the department to receive auditor.
Updates and ensure adequacy Prepares all required reports.
of all records and procedures Updates and ensure adequacy of all records and
before the audit. procedures before the audit.
Attend to auditors politely and Attend to auditors politely and gives all required
gives all required cooperation cooperation and provide needed evidences.
and provide needed evidence. Attend to all audit observations including timely
Attend to all audit observations conducting root cause analysis correction and corrective
including timely conducting action.
root cause analysis correction Provide evidenceof correction and corrective action
and corrective action. /preventive action.
Provide evidence correction Ensure proper maintenance of audit records.
and corrective
Prepare action
suitable reports for Ensuring that thereports
Prepare suitable audit procedure is adequate
for Management reviewandmeeting.
/preventive
Management action.
review meeting. complied
Attend all with by all parties.
scheduled management meetings.
Ensure proper
Attend all maintenance of
scheduled Ensuring timely
Participate communication
actively of all audit
during management findings to all
meeting.
audit records
management meetings. concerned.
Implement actions plans prepared as related to
Participate actively during Ensuring suitable
departmental formats after
operations for recording
managementand resolving
review audit
management meeting. findings.
meeting (as output).
Implement actions plans Ensuring thatManagement
Comply with audit reports directives
findings are analyzed
and and
deadlines.
prepared as related to presented to Management
Ensures adequate notification of management meeting.
departmental operations after Prepares management meetings plans for approval.
management review meeting Prepares reports for deliberations during management
(as output) review meeting.
Comply with Management Takes minutes of management meeting during the
directives and deadlines. meeting.
Communicate decisions during management meeting and
action plans to all parties after the meeting.
Ensure follow up of pending issues in line with
management deadlines and report status to MD or at the
next management review meeting
Must ensure that Staff report Must ensure that Staff report any identified AQMS
any identified AQMS nonconformancewithin the task assigned. Must educate
nonconformancewithin the staff on what constitute AQMS nonconformance. Must
task assigned. Must educate educate staff on how to report AQMS nonconformance.
staff on what constitute AQMS Must educate staff on how to prevent AQMS
nonconformance. Must nonconformance.
educate staff on how to report
AQMS nonconformance. Must
educate staff on how to
prevent AQMS
nonconformance.

Ensure appropriate corrective Ensure appropriate corrective and /or preventive action.
and /or preventive action. Identify opportunity for improvement.
Identify opportunity for Implements approved corrective and preventive actions
improvement.
Implements approved
corrective and preventive
actions
HOD After sales HOD Logistics HOD Maintenance

HOD ensures staff HOD ensures staff HOD ensures staff

Understanding the organization Understanding the organization Understanding the organization
and its context and its context and its context

HOD ensures staff Understands HOD ensures staff Understands HOD ensures staff Understands
the needs and expectations of the needs and expectations of the needs and expectations of
interested parties connected to interested parties connected to interested parties connected to
the department the department the department

HOD ensures staff HOD ensures staff HOD ensures staff

Understanding of the scope Understanding of the scope Understanding of the scope

HOD ensures staff understand HOD ensures staff understand HOD ensures staff understand
the policy and apply to the policy and apply to assigned the policy and apply to assigned
assigned duties duties duties

HOD ensures that Actions to
address risk and opportunities
arising from within and outside
the company relating to tne
departmnt
HOD ensures that Actions to
address risk and opportunities
arising from within and outside
the company relating to tne
departmnt
HOD ensures that Actions to
address risk and opportunities
arising from within and outside
the company relating to tne
departmnt

Implements approved objective Implements approved objective Implements approved objective

and programmes and maintain and programmes and maintain and programmes and maintain
evidence of performance. evidence of performance. evidence of performance.
Ensures proper definition of
roles and responsibility in the
department, accountable for
AQMS performance in the
department.
Must ensure staffs are
competent to carry out
assigned duties.
Be familiar with AQMS
communication and act
accordingly when received.
Communicate with contractors
as appropriate
Ensures proper definition of
roles and responsibility in the
department, accountable for
AQMS performance in the
department.
Must ensure staffs are
competent to carry out assigned competent to carry out assigned
duties.
Be familiar with AQMS
communication and act
accordingly when received.
Communicate with contractors
as appropriate
Ensures proper definition of
roles and responsibility in the
department, accountable for
AQMS performance in the
department.
Must ensure staffs are
duties.
Be familiar with AQMS
communication and act
accordingly when received.
Communicate with contractors
as appropriate
Know relevant documentation
applicable to AQMS issues in
the department and ensure
adequacy, completeness and
suitability
Ensure effective
implementation of controls to
identified risks in the
department.
Communicate key issues to
suppliers/contractors /visitors
Be familiar with AQMS
customer communication and
act accordingly when received.
Communicate with the
customer/contractors as
appropriate. Communicate
necessary information,
including data in a customer-
specified computer language
and format (e.g., computer-
aided design data. electronic
data interchange).
Know relevant documentation
applicable to AQMS issues in the
department and ensure
adequacy, completeness and
suitability
Ensure effective implementation
of controls to identified risks in
the department.
Communicate key issues to
suppliers/contractors /visitors
Be familiar with AQMS customer
communication and act
accordingly when received.
Communicate with the
customer/contractors as
appropriate. Communicate
necessary information, including
data in a customer-specified
computer language and format
(e.g., computer-aided design
data. electronic data
interchange).
Know relevant documentation
applicable to AQMS issues in the
department and ensure
adequacy, completeness and
suitability
Ensure effective implementation
of controls to identified risks in
the department.
Communicate key issues to
suppliers/contractors /visitors
Be familiar with AQMS customer
communication and act
accordingly when received.
Communicate with the
customer/contractors as
appropriate. Communicate
necessary information, including
data in a customer-specified
computer language and format
(e.g., computer-aided design
data. electronic data
interchange).
Design and development
planning include all affected
stakeholders within the
organization and as
appropriate, its supply chain.
Product and manufacturing
process design and
development and shall focus
on error prevention rather
than detection.

Ensures effective reporting of Ensures effective reporting of Ensures effective reporting of

AQMS performance in the
department.
Ensures extent of realization of
objectives and programmes are
reported.
Ensuring report on
effectiveness of controls
related to AQMS related jobs.
Reporting on AQMS incidences.
Ensure compliance with the
frequency of submission of
reports
AQMS performance in the
department.
Ensures extent of realization of
objectives and programmes are
reported.
Ensuring report on effectiveness
of controls related to AQMS
related jobs.
Reporting on AQMS incidences.
Ensure compliance with the
frequency of submission of
reports
AQMS performance in the
department.
Ensures extent of realization of
objectives and programmes are
reported.
Ensuring report on effectiveness
of controls related to AQMS
related jobs.
Reporting on AQMS incidences.
Ensure compliance with the
frequency of submission of
reports
Receives audit plan.
Prepares for audits as per
noticed received.
Prepares all staff in the
department to receive auditor.
Prepares all required reports.
Updates and ensure adequacy
of all records and procedures
before the audit.
Attend to auditors politely and
gives all required cooperation
and provide needed evidence.
Attend to all audit observations
including timely conducting
root cause analysis correction
and corrective action.
Provide evidence correction
and corrective
Prepare action
suitable reports for
/preventive
Management action.
review meeting.
Ensure proper
Attend all maintenance of
scheduled
audit records
management meetings.
Participate actively during
management meeting.
Implement actions plans
prepared as related to
departmental operations after
management review meeting
(as output)
Comply with Management
directives and deadlines.
Receives audit plan.
Prepares for audits as per
noticed received.
Prepares all staff in the
department to receive auditor.
Prepares all required reports.
Updates and ensure adequacy of
all records and procedures
before the audit.
Attend to auditors politely and
gives all required cooperation
and provide needed evidence.
Attend to all audit observations
including timely conducting root
cause analysis correction and
corrective action.
Provide evidence correction and
corrective action reports
Prepare suitable /preventive
for
action.
Management review meeting.
Ensure proper
Attend all maintenance of
scheduled
audit records
management meetings.
Participate actively during
management meeting.
Implement actions plans
prepared as related to
departmental operations after
management review meeting (as
output)
Comply with Management
directives and deadlines.
Receives audit plan.
Prepares for audits as per
noticed received.
Prepares all staff in the
department to receive auditor.
Prepares all required reports.
Updates and ensure adequacy of
all records and procedures
before the audit.
Attend to auditors politely and
gives all required cooperation
and provide needed evidence.
Attend to all audit observations
including timely conducting root
cause analysis correction and
corrective action.
Provide evidence correction and
corrective action reports
Prepare suitable /preventive
for
action.
Management review meeting.
Ensure proper
Attend all maintenance of
scheduled
audit records
management meetings.
Participate actively during
management meeting.
Implement actions plans
prepared as related to
departmental operations after
management review meeting (as
output)
Comply with Management
directives and deadlines.
Must ensure that Staff report
any identified AQMS
nonconformancewithin the
task assigned. Must educate
staff on what constitute AQMS
nonconformance. Must
educate staff on how to report
AQMS nonconformance. Must
educate staff on how to
prevent AQMS
nonconformance.
Ensure appropriate corrective
and /or preventive action.
Identify opportunity for
improvement.
Implements approved
corrective and preventive
actions
Must ensure that Staff report
any identified AQMS
nonconformancewithin the task
assigned. Must educate staff on
what constitute AQMS
nonconformance. Must
educate staff on how to report
AQMS nonconformance. Must
educate staff on how to prevent
AQMS nonconformance.
Ensure appropriate corrective
and /or preventive action.
Identify opportunity for
improvement.
Implements approved corrective
and preventive actions
Must ensure that Staff report
any identified AQMS
nonconformity within the task
assigned. Must educate staff on
what constitute AQMS
nonconformance. Must educate
staff on how to report AQMS
nonconformity. Must educate
staff on how to prevent AQMS
nonconformity. Ensure that the
format and procedure for
reporting AQMS nonconformity
is adequate. Educate staff on
the use of the form and the
procedures
Ensure appropriate corrective
and /or preventive action.
Identify opportunity for
improvement.
Implements approved corrective
and preventive actions
HOD Production HOD Quality Control HOD Sale & Marketing

HOD ensures staff HOD ensures staff HOD ensures staff

Understanding the organization Understanding the organization Understanding the organization
and its context and its context and its context

HOD ensures staff Understands HOD ensures staff Understands HOD ensures staff Understands
the needs and expectations of the needs and expectations of the needs and expectations of
interested parties connected to interested parties connected to interested parties connected to
the department the department the department

HOD ensures staff HOD ensures staff HOD ensures staff

Understanding of the scope Understanding of the scope Understanding of the scope

HOD ensures staff understand HOD ensures staff understand HOD ensures staff understand
the policy and apply to assigned the policy and apply to assigned the policy and apply to assigned
duties duties duties

HOD ensures that Actions to
address risk and opportunities
arising from within and outside
the company relating to tne
departmnt
HOD ensures that Actions to
address risk and opportunities
arising from within and outside
the company relating to tne
departmnt
HOD ensures that Actions to
address risk and opportunities
arising from within and outside
the company relating to tne
departmnt

Implements approved objective Implements approved objective Implements approved objective

and programmes and maintain and programmes and maintain and programmes and maintain
evidence of performance. evidence of performance. evidence of performance.
Ensures proper definition of
roles and responsibility in the
department, accountable for
AQMS performance in the
department.
Must ensure staffs are
competent to carry out assigned competent to carry out assigned competent to carry out assigned
duties.
Be familiar with AQMS
communication and act
accordingly when received.
Communicate with contractors
as appropriate
Ensures proper definition of
roles and responsibility in the
department, accountable for
AQMS performance in the
department.
Must ensure staffs are
duties.
Be familiar with AQMS
communication and act
accordingly when received.
Communicate with contractors
as appropriate
Ensures proper definition of
roles and responsibility in the
department, accountable for
AQMS performance in the
department.
Must ensure staffs are
duties.
Be familiar with AQMS
communication and act
accordingly when received.
Communicate with contractors
as appropriate
Know relevant documentation
applicable to AQMS issues in the
department and ensure
adequacy, completeness and
suitability
Know relevant documentation
applicable to AQMS issues in
the department and ensure
adequacy, completeness and
suitability
Know relevant documentation
applicable to AQMS issues in the
department and ensure
adequacy, completeness and
suitability

Ensure effective implementation Ensure effective Ensure effective implementation

of controls to identified risks in implementation of controls to of controls to identified risks in
the department. identified risks in the the department.
Communicate key issues to department. Communicate key issues to
suppliers/contractors /visitors Communicate key issues to suppliers/contractors /visitors
suppliers/contractors /visitors

Be familiar with AQMS customer Be familiar with AQMS Be familiar with AQMS customer
communication and act customer communication and communication and act
accordingly when received. act accordingly when received. accordingly when received.
Communicate with the Communicate with the Communicate with the
customer/contractors as customer/contractors as customer/contractors as
appropriate. Communicate appropriate. Communicate appropriate. Communicate
necessary information, including necessary information, including necessary information, including
data in a customer-specified data in a customer-specified data in a customer-specified
computer language and format computer language and format computer language and format
(e.g., computer-aided design (e.g., computer-aided design (e.g., computer-aided design
data. electronic data data. electronic data data. electronic data
interchange). interchange). interchange).
Ensures effective reporting of
AQMS performance in the
department.
Ensures extent of realization of
objectives and programmes are
reported.
Ensuring report on effectiveness
of controls related to AQMS
related jobs.
Reporting on AQMS incidences.
Ensure compliance with the
frequency of submission of
reports
Ensures effective reporting of Ensures effective reporting of
AQMS performance in the AQMS performance in the
department. department.
Ensures extent of realization of Ensures extent of realization of
objectives and programmes are objectives and programmes are
reported. reported.
Ensuring report on effectiveness Ensuring report on effectiveness
of controls related to AQMS of controls related to AQMS
related jobs. related jobs.
Reporting on AQMS incidences. Reporting on AQMS incidences.
Ensure compliance with the Ensure compliance with the
frequency of submission of frequency of submission of
reports reports
Receives audit plan.
Prepares for audits as per
noticed received.
Prepares all staff in the
department to receive auditor.
Prepares all required reports.
Updates and ensure adequacy
of all records and procedures
before the audit.
Attend to auditors politely and
gives all required cooperation
and provide needed evidence.
Attend to all audit observations
including timely conducting root
cause analysis correction and
corrective action.
Provide evidence correction and
corrective action reports
Prepare suitable /preventive
for
action.
Management review meeting.
Ensure proper
Attend all maintenance of
scheduled
audit records
management meetings.
Participate actively during
management meeting.
Implement actions plans
prepared as related to
departmental operations after
management review meeting
(as output)
Comply with Management
directives and deadlines.
Receives audit plan. Receives audit plan.
Prepares for audits as per Prepares for audits as per
noticed received. noticed received.
Prepares all staff in the Prepares all staff in the
department to receive auditor. department to receive auditor.
Prepares all required reports. Prepares all required reports.
Updates and ensure adequacy Updates and ensure adequacy
of all records and procedures of all records and procedures
before the audit. before the audit.
Attend to auditors politely and Attend to auditors politely and
gives all required cooperation gives all required cooperation
and provide needed evidence. and provide needed evidence.
Attend to all audit observations Attend to all audit observations
including timely conducting root including timely conducting root
cause analysis correction and cause analysis correction and
corrective action. corrective action.
Provide evidence correction and Provide evidence correction and
corrective action reports
Prepare suitable /preventive
for corrective action reports
Prepare suitable /preventive
for
action.
Management review meeting. action.
Management review meeting.
Ensure proper
Attend all maintenance of Ensure
scheduled proper
Attend all maintenance of
scheduled
audit records
management meetings. audit records
management meetings.
Participate actively during Participate actively during
management meeting. management meeting.
Implement actions plans Implement actions plans
prepared as related to prepared as related to
departmental operations after departmental operations after
management review meeting management review meeting
(as output) (as output)
Comply with Management Comply with Management
directives and deadlines. directives and deadlines.
Must ensure that Staff report
any identified AQMS
nonconformancewithin the task
assigned. Must educate staff
on what constitute AQMS
nonconformance. Must
educate staff on how to report
AQMS nonconformance. Must
educate staff on how to prevent
AQMS nonconformance.
Ensure appropriate corrective
and /or preventive action.
Identify opportunity for
improvement.
Implements approved corrective
and preventive actions
Must ensure that Staff report
any identified AQMS
nonconformancewithin the task
assigned. Must educate staff
on what constitute AQMS
nonconformance. Must
educate staff on how to report
AQMS nonconformance. Must
educate staff on how to prevent
AQMS nonconformance.
Ensure appropriate corrective
and /or preventive action.
Identify opportunity for
improvement.
Implements approved
corrective and preventive
actions
Must ensure that Staff report
any identified AQMS
nonconformancewithin the task
assigned. Must educate staff
on what constitute AQMS
nonconformance. Must
educate staff on how to report
AQMS nonconformance. Must
educate staff on how to prevent
AQMS nonconformance.
Ensure appropriate corrective
and /or preventive action.
Identify opportunity for
improvement.
Implements approved corrective
and preventive actions
HOD Store

HOD ensures staff

Understanding the organization
and its context

HOD ensures staff Understands

the needs and expectations of
interested parties connected to
the department

HOD ensures staff

Understanding of the scope

HOD ensures staff understand

the policy and apply to assigned
duties

HOD ensures that Actions to

address risk and opportunities
arising from within and outside
the company relating to tne
departmnt

Implements approved objective

and programmes and maintain
evidence of performance.
Ensures proper definition of
roles and responsibility in the
department, accountable for
AQMS performance in the
department.

Must ensure staffs are

competent to carry out assigned
duties.

Be familiar with AQMS

communication and act
accordingly when received.
Communicate with contractors
as appropriate
Know relevant documentation
applicable to AQMS issues in the
department and ensure
adequacy, completeness and
suitability

Ensure effective implementation

of controls to identified risks in
the department.
Communicate key issues to
suppliers/contractors /visitors

Be familiar with AQMS customer

communication and act
accordingly when received.
Communicate with the
customer/contractors as
appropriate. Communicate
necessary information, including
data in a customer-specified
computer language and format
(e.g., computer-aided design
data. electronic data
interchange).
Ensures effective reporting of
AQMS performance in the
department.
Ensures extent of realization of
objectives and programmes are
reported.
Ensuring report on effectiveness
of controls related to AQMS
related jobs.
Reporting on AQMS incidences.
Ensure compliance with the
frequency of submission of
reports
Receives audit plan.
Prepares for audits as per
noticed received.
Prepares all staff in the
department to receive auditor.
Prepares all required reports.
Updates and ensure adequacy of
all records and procedures
before the audit.
Attend to auditors politely and
gives all required cooperation
and provide needed evidence.
Attend to all audit observations
including timely conducting root
cause analysis correction and
corrective action.
Provide evidence correction and
corrective action reports
Prepare suitable /preventive
for
action.
Management review meeting.
Ensure proper
Attend all maintenance of
scheduled
audit records
management meetings.
Participate actively during
management meeting.
Implement actions plans
prepared as related to
departmental operations after
management review meeting (as
output)
Comply with Management
directives and deadlines.
Must ensure that Staff report
any identified AQMS
nonconformancewithin the task
assigned. Must educate staff on
what constitute AQMS
nonconformance. Must
educate staff on how to report
AQMS nonconformance. Must
educate staff on how to prevent
AQMS nonconformance.

Ensure appropriate corrective

and /or preventive action.
Identify opportunity for
improvement.
Implements approved corrective
and preventive actions