Factors Statistics Rate of goal support by Rate of business process
business processes support by an IS Actors 2 Hard goal 6 Details Calculate 0.8 Details Calculate 0.7 Soft goal 3 Suggested threshold 0.9 Suggested threshold 0.6 Process 6 Target 8 Overload rate of each Resource attendance rate business area Task 6 Resource 0 Details Calculate 0.004 Details Calculate 1 Business area 5
Presence rate of actors Degree of collaboration between