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Senior Analyst, Strategy & Operations - Market Expansion

at Lyft
San Francisco, CA

At Lyft, our mission is to improve people’s lives with the world’s best transportation. To do this, we start with our own
community by creating an open, inclusive, and diverse organization.

The Rideshare Planning & Operations team at Lyft is responsible for accelerating the growth of the business and for hitting
our top business/company goals around financial metrics and market share. The team is looking for a senior analyst who is
passionate about advancing Lyft’s mission through market expansion. We think about ‘expansion’ broadly: expanding
existing products into new markets, launching new products in existing markets, and optimizing our current product
assortment all fall under this team’s purview.

You will leverage your data analysis, process building and communication skills to deliver actionable insights to Rideshare
Planning & Operations leaders. We’re looking for a data & process-driven individual who has extraordinary attention to detail
and a track record of analytical problem-solving.

This position will report into our Senior Manager, Strategy & Operations - Market Expansion, and will help the team make
sound, data-driven decisions to increase revenues and profitability through market expansion.

Responsibilities:
Evaluate opportunities to expand our business by launching new markets, building new products, entering new lines
of business, or targeting new customer segments
Manage and organize data to enable our team to move fast to support the business
Work cross-functionally across numerous teams to understand, manage and build up processes to better manage our
new and existing markets
Analyze current drivers of growth and profitability within each market
Identify barriers to incremental growth and profitability within existing markets through root cause analysis and help
shape initiatives to remove them
Develop segmentation frameworks to classify existing markets based on their similarities and differences across
market characteristics, business performance metrics, regulatory landscape, competitive dynamics, etc.
Analyze data, conduct research and synthesize feedback into recommendations, plans, processes and playbooks
Build tools and dashboards to communicate findings, expose opportunities, and provoke action

Experience:
3+ years of proven analytical experience and ability to work with large data sets
Proficient in quantitative analysis; you can deep dive into large amounts of data, draw meaningful insights, dissect
business issues and draw actionable conclusions
Demonstrated critical thinking and structured problem solving abilities
Strong oral and written communication skills
Ability to thrive in a fast-paced, ambiguous work environment
Familiarity or experience with P&L management
Many strong candidates have backgrounds in consulting, data analytics, business operations, or strategy
Proficient with SQL
Experience building models in Excel
Proficient with Google Suite (Sheets, Presentations, Docs) and/or Microsoft office suite (Excel, Power Point, Word)
Experience with data visualization (e.g. Tableau)
Competence with Python or R a plus

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Benefits:
Great medical, dental, and vision insurance options
In addition to 11 observed holidays, salaried team members have unlimited paid time off, hourly team members have
15 days paid time off
401(k) plan to help save for your future
18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
Monthly commuter subsidy to cover your transit to work
20% off all Lyft rides

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