Professional Documents
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BYOB RecordedPresentationSlides Module7
BYOB RecordedPresentationSlides Module7
NOW You, your business and the market Aulia "Ollie" Halimatussadiah
CTO and Co-Founder
NulisBuku.com
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Look out for the post up on Facebook
directly after this session
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Attend all eight sessions of the Bring Out The Technopreneur
In You’ webinar series in-person over Cisco WebEx ‘and you
will receive a certificate of participation.
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All presentations and recordings will be
made available after the session.
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© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 8
The role of a contractor
Managing expectations
The contract
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Independence The Challenges
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Not understanding the Not being able to manage
Not being paid
requirements of clients clients expectations
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AUTHENTICITY
1 Manage expectations, this is what you
can do, can’t and will not do.
READ TH E CONTRACT
• Be careful
• Unacceptable time
expectations
• The fees are too low
• Guarantees and
warranties are
unreasonable
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You know when a relationship is not working
(sometimes broken) when each side keeps
referring to the contract.
When this happens, the trust and
communication has broken down – my
question to you ‘is the work worth it’?
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Literally, a promise to
provide services or goods, Depending on your jurisdiction,
at a price within a time there are legal and commercial
frame. Those goods and remedies (solutions) it either
services also are expected party is not satisfied with the
to fulfill the requirements of others performance
the clients specifications.
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The organisation, their activities
and products and services
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A company will request a proposal
for goods / services.
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When was the last time you
received excellent customer
service?
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5
1 Tangible
2 Reliable
3 Responsive
4 Assured
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Your customers are always a
priority
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Always the simplest Always the hardest
and least expensive to copy Always based on
way to compete authenticity
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Always thinking
Try and treat each about the
customer personally customer and
You will work
around your how you can
customers provide service
time lines
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My Entrepreneurship
Journey
Follow me @salsabeela
auliah5@gmail.com
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Thank you.