KEMENTERIAN PENDIDIKAN DAN KEBUDAYAAN

UNIVERSITAS AIRLANGGA
FAKULTAS ILMU BUDAYA

UJIAN TENGAH SEMESTER

SEMESTER GENAP 2019/2020

PROGRAM STUDI : BAHASA DAN SASTRA INGGRIS

MATA KULIAH : BUSINESS CORRESPONDENCE
HARI/TANGGAL : Jum’at, 20 Maret 2020
WAKTU/DURASI : 09.15 – 10.15 / 60 Menit
RUANG : Herodotus, Prapanca
SIFAT : Tertutup
DOSEN PJMK : Sudar Itafarida
PERHATIAN!

SEMUA JAWABAN DITULIS DI KERTAS UJIAN INI

I. Match the left and right column! (20 points)

1. Dear Madam a. Letters of condolence

2. Yours faithfully b. Memo
3. To the attention of c. Salutation
4. On behalf of d. Complimentary close
5. Application for the post of web designer e. Confidential
6. Sales manager f. Per pro
7. The letter is intended to be read only by the g. Job title

addressee

8. They express emotions which may not be h. Emoticons

evident from the words alone.

9. They should never be written on someone i. Attention line

else’s behalf.

10. Internal communication which inform staff j. Subject title

of company policy.
II. Answer the questions below! (20 points)

KAYSER SHIPBROKER LTD

123-5 Lowland Street, London EC1 2 RH

MEMORANDUM

_____________________________________________________________________

To : Department managers

From : The Chairman

Topic: Donald Crayford

Date : 3 March 2020

Strictly Confidential

Please sign to confirm receipt.

Donald Crayton has decided to retire from his position as Chief Executive on 6 April
this year. We have considered several candidates for his replacement, but no firm
decision has yet been reached. However, we hope to make a confidential
announcement by the end of this week at a private meeting of department managers.

Jessica Renfrew ____________

Thomas Dillon ____________

Francesca Amis ____________

a. Why would you not send this memo by email?

Because I need a sign to confirm a receipt and email doesn’t provide a sign action.
 b. Why do you think the memo is strictly confidential?

Because there only 3 names that must be signed so it means that there are only 3
recipient of this memo.

c. What are the department managers asked to do?

A private meeting

d. When will the Managing Director’s successor probably be announced?

End of the week at 8th march 2020

e. Which words in the memo have similar meaning to the following?

1) Secret Private

2) a number of Several

3) people hoping to get a job Replacement

III. You are a fresh graduate from English Department who is applying for a position of
Associate Manager of HRD in FUTURELAB Co. Ltd, a multinational company
working on manufacturing eco-friendly home appliances. Write an application letter
using your own personal details to FUTURELAB Co. Ltd, 27-29 Moore Park Road,
Peterborough PE2 71B, UK. Do not forget to highlight your skills! (40 points)
 IV. The reply from FUTURELAB Co. Ltd. arrived at your address on 12 March 2020.
The reply was written by Paul Douglas, the Human Resource Department Manager,
asking you to fill in the application form enclosed in the reply. Fill in the application
form using your real personal details. (20 points)

2. Application Letter

Jl. Lebanisuko
_________________________________________________ Wringinanom
________________________________________________________ Gresik
______________________________
_______________________________________________________ 10 March 2020
__________________________________________________________________________
Mr Paula Douglas
Human Resource Department Manager
FUTURELAB Co. Ltd
27-29 Moore Park Road
Peterborough PE2 71B ________________________________________________________
UK
__________________________________________________________________________
Dear Mr Douglas

I would like to apply for the vacancy advertised in the Jawa Pos on 10 March for a Associate
Manager of HRD

As you will see in my CV, I am a fresh graduate from English department with score GPA
above 3.5. In addition I have work experience as a private teacher and organization
experience as a head of division, a chief and secretary. According to my organization
experience I’m used to organizing and take a control of an event or the organization itself.

I speak good English and Indonesian and slightly Japanese for the passive.

I’m interested to apply this job because I want to explore my ability in this field and I want to
make this company better than before with my skill both I have written here or not such as IT
skill.

If there is any further information, please contact me at 082337855301. I look forward to

hearing from you
Yours sincerely,

Fathul Ulum (Mr)

Enc CV
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3. Application Form

PERSONAL
Surname (Mr Mrs Miss Ms): Ulum Forename: Fathul
Maiden name: - Age: 20 Date of Birth: 29 Aug 1999
Marital status: single No of children: - Ages: -
Address: Jl. Lebanisuko Ds. Lebanisuko RT 02 RW 01 Kec. Wringinanom Kab. Gresik

Tel number: 082337855301 SKILLS

Next of kin: Mr Zainal Muttaqin, Father IT Skills √ General Skills √
EDUCATION Word √ Table Manner √
√
Name of Institution From To Excel Fax
Power Point √ Telephoning √
Secondar
SMAN 1 Wringinanom 2014 2016 Outlook Express Driving License √
√
Higher Internet
√
Airlangga University 2016 2020 Networking
LANGUAGES fluent good fair
Indonesian √
English √
Japanese √
REFEREEES (2)
Name Address

Prof. Lisin Jl. Gubeng Airlangga gg IV no 11A

Dr. Namiya ashari Jl. Klagen gg I no 13B

OTHERS
Hobbies/Interests: Basketball, Photography, Travelling
Date: 12 March 2020 Signature: ULUM