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Contents
Volume 110, Number 3
Features
THE DESIGN ISSUE Beautiful Machines
Get an inside look at the making of the Ocean, a new phone from a company
called Helio (p. 46). Get a decidedly non-inside look at how Apple ap-
proaches design (p. 54). And get insights on the state of Web design from
print-design legend Roger Black (p. 60). In the feature well and throughout
this issue, we explore a simple question: what makes for great design?
It’s a digital home that automatically monitors security, adjusts temperature and
adapts lighting. It’s a car that responds to the driving situation hundreds of times
faster than its human driver. It’s a wireless network that speeds video from laptops
to mobile phones. It’s innovations, like MRAM, a radically new way of managing
memory that completely redefines what an inanimate object can know and do. It’s
silicon in the hands of engineers at Freescale. 25,000 people dedicated to making
the world a smarter, better connected place. Now that’s thinking. freescale.com
Freescale™ and the Freescale logo are trademarks of Freescale Semiconductor, Inc. All other product or service names are the property of
their respective owners. ©Freescale Semiconductor, Inc. 2007.
Editor in Chief and Publisher Corporate Advertising Sales Europe
Jason Pontin Chief Financial Officer Senior Vice President and
Anthony Fitzgerald
mail@afitzgerald.co.uk
Rick Crowley Director of Advertising Sales
Editorial 44-1488-680623
Chief Operating Officer Maureen Elmaleh
Editor maureen.elmaleh@technologyreview.com
James Coyle Israel
David Rotman 212-419-2823 Dan Ehrlich
Executive Assistant
Deputy Editor d_ehrlich@netvision.net.il
Nate Nickerson Leila Snyder New York and Northeast 972-9-9586-245
4 T E CH N O L O G Y R E V I E W may/june 2007
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Contributors
A Note from Richard Stallman Open source refers to a completely there are better short stories out there.
Larry Constantine’s “Notebook” essay different idea, which does not aim for I just don’t see the upper middle class
on open-source software (“The Open- freedom or social solidarity but merely ever mobilizing in the way Marusek
Source Solution,” January/February wants to make software more power- describes: they are, in general, too
2007) inaccurately describes me as an ful and reliable. Those practical goals afraid of losing their hard-fought
“open-source pioneer.” No way! I’m are useful, but we must not subordi- niche to risk their families’ comfort
not even a supporter of that. nate ethical issues to engineering. for the abstract notion of patriotism.
In 1984, I founded the Free Soft- Contrasting free software (or open Much more interesting—and plausible—
ware Movement, which aims to give source) with “commercial” software would be the same story centered on
computer users the freedom to share is a second misunderstanding, like a group with a different shared inter-
and change the software they use. In contrasting tall people with redheads. est—people with access to funds, moti-
23 years, we have made substantial Commercial software means software vation to remain loyal to one another,
progress toward that goal: our GNU developed by a business. Many impor- and so on. I did appreciate the creative
operating system, combined with the tant free (and open-source) programs, daring of both the author and the char-
kernel Linux, makes it possible for including OpenOffice and MySQL, are acters, though; I think there’s value to
you to use a computer without letting commercial. those sorts of everything-on-the-table
proprietary software developers have Richard Stallman discussions about how we might use
power over you. Cambridge, MA technology to solve problems in inter-
esting ways. I just hope that those dis-
How to contact us Fiction cussions don’t lead to solutions that
E-mail letters@technologyreview.com As a fan of your publication, I read with so clearly threaten our civil liberties.
Write Technology Review, One Main Street,
interest your foray into publishing sci- I look forward to reading more fiction
7th Floor, Cambridge MA 02142
Fax 617-475-8043
ence fiction (“Osama Phone Home,” by in your pages, and to enjoying more of
Please include your address, telephone number, David Marusek, March/April 2007). this kind of exploration.
and e-mail address. Letters may be edited for Although the concept seemed interest- Sam Nekrosius
both clarity and length. ing, as a fan of the genre, I have to say Chicago, IL
AmericanAirlines, AA.com and We know why you fly are marks of American Airlines, Inc.
I enjoyed Marusek’s short story, with Predicting the Internet sion of ideas occurs in forms that are
one exception: he violated the prin- In his recent editor’s letter “On Sci- strict and simple.” I take issue with
ciples of quantum mechanics when he ence Fiction” (March/April 2007) , this notion and the thrust behind it:
asserted that “researchers found that Jason Pontin writes that “Older com- the belief that ideas should be conven-
if they made the zinc oxide molecules puter scientists and electrical engineers tionalized and rule based. Envision-
really tiny, they could produce a much such as Marvin Minsky and Seymour ing ideas in a form—as expressed by a
more pleasant sunscreen.” To shrink Cray, born in the mid-1920s, pursued software language or by a poem—lim-
the molecule, you would need a differ- a vision of humanlike artificial intel- its the possibility of expression and the
ent number of electrons and protons. ligence and mainframe computing development of new form.
But then it wouldn’t be ZnO. Substitute popularized by science fiction after In my opinion, it only makes sense
the word “particles” for “molecules,” World War II (see Isaac Asimov’s to think of “mature” ideas in a strict
and the statement is correct. Zinc oxide ‘Multivac’ stories).” Minsky and Cray and simple form. Ideas that are under
particles around 200 nanometers (a lot just missed the right story, as did a lot development are messy and compli-
larger than a single molecule) are a of other folks. Murray Leinster, in his cated things. It is the process of inter-
great compromise between absorbing story “A Logic Named Joe,” predicts a acting with, and distilling, an idea that
UV, scattering light, and being trans- version of the Internet and the home shapes it into a useful form.
parent when properly suspended in oil- computer. Astoundingly, it was pub- Michael H. Felberbaum
water emulsions. Zinc oxide particles lished in 1945. Milford, CT
in the one-micrometer range result in Alan Dean Foster
the opaque sunscreen of yesteryear. It Prescott, AZ Correction
was easy for me to spot this error, since An item in the “10 Emerging Technolo-
I use a variety of analytical techniques Taking Exception to the Rules gies, 2007” feature in the March/April
to study colloids and nanoparticles. I enjoyed Jason Pontin’s editor’s let- issue incorrectly identified Ed Boyden
Still, the story was fun to read. ter about the expression of ideas (“On as a postdoc at Stanford University. He
Bruce Weiner Rules,” January/February 2007). But in was a Stanford graduate student when
Holtsville, NY closing, he writes, “The best expres- he performed the research described.
Latin America. More countries than any other airline. Every day.
From the Editor
On Beautiful Machines
Well-designed technologies are minimally complicated
I
am writing this column on my new 17-inch Apple Still, simplicity seems an insufficient explanation for
MacBook Pro—and oh, man, it’s a beautiful machine. good design. It’s easier for some machines than others to
I have owned this model of computer before. I used be simple, because they have fewer functions. The Palm,
my old MacBook Pro until the other day; but sadly, for- BlackBerry, and iPod have beautiful designs, but they do
eign travel dented its aluminum casing, dulled all its sur- only a few simple things, and their beauty was less labori-
faces with dust and oil, and reduced its screen to flickering ously achieved than that of the MacBook Pro, which allows
fog—and as it ceased to be new, I became insensible to its users to perform a wonderful variety of difficult tasks.
its virtues. But this machine is box-fresh, and novelty has The truth, perhaps, is that well-designed machines,
rekindled my crush. (You can see my actual laptop on whether they have few or many functions, should be mini-
page 43, where its design is praised as iconic.) mally complicated. That is, they should have no more
I love my MacBook Pro because its broad but slim body functions than is reasonable given their form; every func-
seems luxuriously solid yet also gracefully light. I love how tion should be no more complicated than it needs to be;
the resistance subtly increases when I press a key, flatter- and the way each function works should be intuitively easy
ing my touch. I love the crisp definition of the graphics on to understand. As Albert Einstein may have said, “Make
its large, luminous screen. Most of all, I love how all my things as simple as possible, but not simpler.”
Macintosh software shares an elegant iconography and For example, a well-designed multifunction mobile
navigation scheme, and how all my Apple hardware works device like the Helio Ocean (whose conception, design,
together uncomplainingly. The 17-inch MacBook Pro, in and development David Talbot describes in “Soul of a
the famous phrase of Steve Jobs, Apple’s founder and chief New Mobile Machine” on page 46) is complicated insofar
executive, is “insanely great.” as it can be used for talking and messaging, gaming and
The software application I am using is Microsoft Word. Web searching, social and geo-computing. But all these
It is not beautiful. Above this document is a toolbar with functions are socially and contextually appropriate. Indi-
more than 30 icons, many of whose meanings escape me. vidual functions—say, e-mail—have been stripped of fea-
Above the toolbar are 12 pull-down menus, each with tures that would feel frustratingly extraneous on a small
countless functions, and although I have been using Word screen; and anyone could straightaway use the device who
as my principal professional tool for more than 13 years, had never seen it before.
I still don’t know which functions can be found in which By contrast, Word is badly designed not because it is
menus, because there are too many functions, arranged complicated but because it is needlessly complicated.
with too little logic. Everywhere, there are pullulating fea- Our design issue describes a few other characteristics of
tures, obscure jargon, and confusing organization. good technology design: it generally derives from collabo-
What makes a machine beautiful? In this issue of Tech- ration among people in diverse fields, who are nonethe-
nology Review, we ask what makes for good industrial less subject to the focus and discipline of a tasteful despot
and interactive design in technology products. Editing like Steve Jobs; at its best, it is genuinely innovative, push-
these stories, and thinking about artifacts as different as ing manufacturers and engineers to develop new processes
the MacBook Pro and Word, has suggested some tentative and techniques; and so on.
answers to me. All of this matters because technology, which was at
One common answer is that technology design should first the hobby of enthusiasts and then the property of pro-
be simple. Certainly, thoughtful designers disdain “fea- fessionals, is today used by billions in their daily lives. The
ture bloat,” in which business managers add more and further triumph of technology depends on good design.
more features to products in order to appeal to more mar- When a technology becomes a consumer product, says Bill
kets. In “Different” (p. 54), Daniel Turner’s account of Moggridge, a cofounder of Ideo and designer of the GRiD
why Apple’s products are so reliably well designed, Don Compass, the first laptop computer (see Q&A, p. 30), “it’s
Norman, who was vice president of advanced technology completely essential for success that the thing is enjoyable
at Apple, says feature bloat is difficult to resist: “The hard- to use and easy to learn. It fails unless it is.”
MAR K O STOW
est part of design ... is keeping features out.” But keeping it Write to me and tell me what you think good design is
simple can create the Palm, the BlackBerry, or the iPod. at jason.pontin@technologyreview.com. Jason Pontin
In conversations about biotechnology in Spain, one word rapid growth of biotechnology, which has seen intensive
appears repeatedly: revolution. According to many in the field, investment and development in the past five years. According
huge changes are afoot in Spanish science today. Though the to Genoma España, a government-funded organization that
country has historically focused on producing quality scientific promotes genomic research and practical applications, half
research and papers, the past five years have seen a dramatic of all scientific research in Spain focuses on biomedicine.
increase in the launch of companies, the development of new
research centers, and the transfer of top-quality technology into Starting Up
economic development. The seeds of the current revolution were planted at the
PHOTO COURTESY OF PHARMAMAR
Both the national and local governments have embraced National Center for Biotechnology (CNB in Spanish), located
the current European focus on developing a knowledge-based on the outskirts of Madrid. For the past 15 years, CNB has
economy, one that creates companies—and income—from housed and promoted top-quality science while simultane-
the ideas of its citizens. National and local governments have ously focusing on technology transfer and spinoffs. Eleven
increased funding for research, created new research centers, companies so far have sprung from the CNB labs. At 720
and provided mechanisms to advance technology transfer. researchers, CNB is the largest center of the National
Though this focus is relatively new in Spain, the strong Research Council—and the first to focus so intensively on
scientific environment has provided a rich medium for the technology transfer. “For instance, we were the first center
www.technologyreview.com/spain/biotech S1
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Street Journal. His research on mono- euros (about $10.5 million) in a new patents,” says José Luis Jorcano of
zygotic twins (who sha re the same basic-research center outside Madrid. Genoma España.
DNA) and cancer, and how aging and The CNB’s focus on technology The organization primarily provides
environment affect DNA and the inci- transfer had been historically rare in funding for major research programs,
dence of cancer, has broad implications Spain. In the past, there had not been such a s one, i n c onju nct ion w it h
for treatment and management of the much interest in patenting discoveries, Genoma Canada, studying fish metabo-
disease. or in transferring knowledge to compa- lism and changes in the expression of
S2 www.technologyreview.com/spain/biotech
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genes at different points in fish develop- share office and lab space and have for Applied Medical Research (CIMA)
ment. This knowledge serves to better access to expensive equipment that pairs university research centers with
map fish development and ascertain would usually be out of financial reach an applied-pharmacology investigation
what foods best meet fish needs and at at this early stage. In addition, the center, a hospital with a department for
what times—all for more efficient and arrangement provides them with admin- clinical trials, and a private company to
effective aquaculture. istrative assistance in developing their develop new products and bring them
“We fund a number of genome proj- businesses. to market.
ects studying plants, fish, and animals, The most advanced research is led by In all, Spain has about 25 function-
because when you look at exports from Victor Rosas, head of Decantum Sys- ing science and technology parks, with
Spain, a large portion of them are from tems. Rosas has spent decades in aca- about 45 more in development—and
agriculture,” says Jorcano. Like CNB, demia developing a food safety test that literally thousands of companies work-
Genoma España also provides funding quickly separates, for instance, fats and ing in a wide variety of scientific fields
and assistance for spinoffs. proteins in an animal’s liver. The tests, have been incubated in these parks or
The types of science parks here in Spain offer a new physical space to
“
create better relationships between universities and companies.”
But ma ny of t he orga n izat ion’s which can also detect illegal substances, spun off from them. This model itself
effor ts have involved t rack ing the are significantly less expensive and has become a Spanish export. Brazil,
growth of the biotechnology sector over exponentially faster than techniques Chile, Mexico, Argentina, and some
the years. There have been dramatic used today in food safety. The company cou nt r ies i n Easter n Eu rope have
changes. In a recent study, Genoma is already selling the first kits to a hand- expressed interest in creating similar
compared Spain against other European ful of regions in Spain before beginning centers.
countries, the United States, and Can- to market them internationally.
ada. After adjusting for population and Another regional bioincubator offi- New Bioregion
income levels, the study found that cially kicked off in the Basque region Though Madrid has traditionally been
though Spain’s sector is still relatively five years ago. Actively promoting t he c ent er of g r av it y for Spa n ish
small compared to the big international company creation, the local authorities scientific research, Barcelona today
players, it is the fastest growing. In the set up new biotechnology research cen- practically buzzes with energy about
last two years, the number of companies ters, with top-of-the-line facilities in biomedical science. New research cen-
solely devoted to biotechnology has genomics, structural biology, and many ters have sprung up around the city in
increased by 40 percent. On average, other related fields. Though the area the past few years. Investment in bio-
public and private investment in bio- does not have a long history in biologi- medical research continues to climb.
technology is growing at 22 percent and cal research, as is the case in Madrid There’s a new focus on training profes-
32 percent per year, respectively. and Barcelona, its rich history in engi- sionals to deal with the details of tech-
Bioincubators provide one method neering and manufacturing provides nology transfer: filing patents, raising
for promoting the growth of these new the basis for the government’s recent funds, running a business.
biotechnology companies. On the same push to expand into biology. T h e o r g a n i z a t i o n Bi o c a t , t h e
campus as CNB, a bioincubator at the “We can use our k now-how and BioRegion of Catalonia, was created as
Madrid Science Park hosts companies expertise to create biosensors, or robot- a way to formalize this effort; it’s a
in early stages of development. ics and automation for biology, which is government-funded umbrella organiza-
The Madrid Science Park (PCM in what some of the companies are involved tion that unites government, business,
Spanish) was created in 2001 to pro- in,” says Maria Aguirre, head of Bio- and academia to facilitate research,
mote technology transfer from the Bask, the government agency in charge tech nology t ra nsfer, a nd business
academic to the private sector. “These of the effort. In the last four to five years, creation. “We realized that here in Cat-
types of parks here in Spain offer a new she adds, a new company has been cre- alonia, we’re great at creating knowl-
physical space to create better relation- ated, on average, every three months. e d g e ,” s ays M a n e l Ba l c e l l s , t h e
ships between universities and compa- Sixty companies are already part of the president of Biocat. “But we need to
nies,” says its director, Antonio Díaz. initiative, and the Cooperative Research improve in technology transfer, in tak-
There are already more than 45 compa- Center (CIC bioGUNE), a multidisci- ing that knowledge and converting it
nies in the park. plinary center to advance research in into economic value.”
At the moment, eight biotechnology biology and health, opened last year. New scientif ic resou rces in t he
companies line PCM’s halls. With only At the University of Navarra in Pam- region have added both to the scientists’
a few employees each, the companies plona, a new project called the Center capabilities and to the excitement. The
www.technologyreview.com/spain/biotech S3
Special Advertising Section
fourth-most-powerful computer in the else for society, and for the whole Another team is at the early stages of
world—the most powerful one devoted world.” using light to encourage neuron regrowth.
entirely to science—is located near the T hat excitement was what d rew “The problem is that neurons do not
Barcelona Science Park (PCB in Span- Lluis Ribas de Pouplana back home to regenerate,” says Pablo Loza-Alvarez,
ish). PCB is home to southern Europe’s Spain, and to IRB Barcelona. He’d who heads the team. “If a neuron is bro-
most powerful nuclear magnetic reso- b e e n i n t h e Un it e d St a t e s a t t h e ken, from a degenerative disease or from
nance imaging machine, which is used Massachusetts Institute of Technology, a spinal-cord accident, there’s no way to
to determine molecular structure. And then at the Scripps Research Institute repair it. We’re at the very beginning of
a new synchrotron—a sprawling, high- in California. “One of the parameters tackling this problem.”
energy particle accelerator—is under for where I wanted to work was how The team has demonstrated that neu-
construction just on the other side of easy it would be to start a spinoff,” says ron filopodia—the sensors at the end of
Barcelona’s mountains. Ribas de Pouplana. “Barcelona—and the cell—will actually grow toward the
Much of the research done by Spanish the IRB—seemed to be a great place to pulse of a special laser. This is the first
pharmaceutical companies has histori- go.” Ribas de Pouplana has developed time this technique has been applied to
cally been based in this city. Barcelona’s a company to capitalize on his research, live neural cells. “These are the begin-
hospitals conduct research in addition to using human tissue samples to test ning stages, but this approach is open-
providing care. And the universities have drugs for positive characteristics rather ing a completely new path of research
contributed to the base of knowledge than relying on time-consuming tests that could help a lot of people,” says
about biological processes. that individually knock out drugs on Loza-Alvarez.
PCB, which is located on the Uni- the basis of negative characteristics. In one of the most promising new
versity of Barcelona’s campus near the T h is tech nology has t he potent ia l technologies, Romain Quidant heads a
city’s fabled soccer stadium, opened in t o d r a m a t ic a l ly sho r t en t h e t i m e team that uses light to provide the struc-
2 0 0 0. I n a dd it ion to a nu mb er of needed for testing pha r maceutical ture and power source for the elusive
research institutes on site, PCB also compounds. lab - on-a- ch ip. L ig ht , fo cuse d by
houses more than 30 companies in The Barcelona Science Park and specific properties in gold, becomes
various stages of development, includ- IRB Barcelona exemplify the growth in st rengthened a nd magn if ied. T h is
i ng t h re e oncolog y labs of Merck the region. The PhD program attracts strengthened light can serve to push
Germany. international students, and scientists molecules on a chip and trap molecules
The largest of the on-site institutes is from different departments wander of certain sizes and shapes. This way, a
the Institute for Research in Biomedicine freely among the various labs, exchang- solution could theoretically be broken
(IRB Barcelona). In one lab researching ing ideas, continuing research, and up into different compounds. Then that
peptides and proteins, headed by Ernest innovating. New buildings are under same energy source, light, could be
Giralt, researchers are examining how construction. used to analyze the chemical compo-
different molecules “talk” to one another Across town, at the new Institute of nents of the compounds.
and how proteins recognize each other. Photonic Sciences, projects shed light “This small piece would include all
The goal is to develop molecules that can on some challenging questions in biol- the functionalities needed to perform,
prevent the development of certain ogy today. One team, led by Dima for example, an analysis of drugs or
diseases, such as Alzheimer’s. Another Petrov, designs optical tweezers that blood,” says Quidant. “From a small
team, headed by Antonio Zorzano, inves- can hold a cell in place, suspended in quantity of liquid you could separate
tigates anti diabetes compounds and liquid, and then uses the same beam or out different elements, manipulate
examines the role of mitochondria in pre- a different laser source to perform them, analyze them, and do it all in
venting disease. chem ical analyses of the cell. The parallel. This is something that could
“We are competing against the whole result is a br ightly colored visua l end up che ap er, fa st er, a nd mor e
world,” says Zorzano, “so what we have display of the chemistry of a cell in reliable.”
to do is try something new, not just situ. This novel technique can be use- By far the most visually arresting
research what’s obvious. And we’re ful in studying blood cells, which are scientific building in Barcelona claims
very excited here at IRB Barcelona best understood in suspension; it can a prime location overlooking the beach
about where the science is going. In help reveal, for example, the mecha- along the city’s Mediterranean coast.
Spain we’re no longer focusing just on nism and location of drugs entering Opened in May 2006, the Barcelona
publishing. It’s about doing something those cells. Biomedical Research Park (PRBB in
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adult stem cells. In fact, this center is get together, you create innovation.” that appears on screen displays a sig-
the first in Spain to work with embry- nificantly more attractive sight, with
onic stem cells. Answers from the Sea pale waving fronds fanning out. All
The building will also house clinical In the lobby of PharmaMar, a biotech- samples are classified not only by spe-
trials on-site, one unusual aspect of the nology company on the outskirts of cies but also by the exact GPS location
research. “We believe it’s good to make Madrid, neon fish dart through a coral- of the discover y site, with a visual
the basic scientists understand that filled aquarium. On the walls hang dra- description of the location and photo-
there is time pressure,” says Reimund matic photos of underwater creatures. graphs of the species. This can assist
www.technologyreview.com/spain/biotech S5
Special Advertising Section
well as a few companies formed in past head to toe in white, with white caps to bone marrow, for example) for thera-
decades that focus on biotechnology, the covering all exposed hair. They’re pre- peutic purposes.
most significant increase in companies paring a new lab to work with adult stem A second line of Cellerix’s research,
formed has taken place in only the last cells. This is the only company in Spain also in clinical trials, is devoted to the
five years. with the authority to produce stem cells rare skin disease epidermolysis bullosa,
One of the most prominent examples suitable for use in medicine. in which patients lack a critical protein.
©
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Even slight contact can cause the patient Developing Experience as Garmendia of Genetrix and Carlos
to literally lose skin. The skin substi- Credibility is crucial in this emerging Buesa of Oryzon Genomics, Ruiz says,
tutes in use today are not transplants field. The company Advancell began “All of us came from the university, at
and must be periodically replaced. when its university-based founders real- a certain point shifted to industry, and
Cellerix is developing a transplant con- ized that their services in cell-based with this experience began managing
sisting of a mixture that includes cells reagents were in high demand. Today biotech companies.”
from the patient’s epidermis and cells the company has two main areas of oper- Today the company has 30 employ-
from healthy, compatible donors. The ation: one in services and the other in ees. The services arm is already mak-
company has already achieved clinical innovative pharmaceutical products. ing money, and the research arm is
proof of concept. The pharmaceutical arm of the com- closing in on creating a marketable
Working with adult stem cells is so pany is developing a new system for product. “Now there are more people
new that the Spanish government has drug delivery based on nanoparticles with a variety of experience,” says Ruiz,
had to develop new regulations for this and natural biopolymers. Basically, a but in 2000 or 2001, when the current
type of research. Even among European naturally occurring substance called generation of biotech business began,
r eg u l a t o r s , s u c h r e s e a r c h r a i s e s chitosan, a powder made of crushed “not many people were willing to take
questions. “We are one of the few com- crustaceans, provides the transport the risk.” Today, though, the field has
panies in Europe working with adult mechanism to encapsulate drugs in changed. He adds, “I feel a little privi-
stem cells,” says Ma rquez, “so the nanoparticles. This can be useful for leged; I’m a player in something that is
EMEA, which is the European FDA, topical delivery of drugs used to treat evolving very positively, and I’m opti-
calls us to give our views on the research. eye diseases, or for oral delivery of mistic about where it’s moving.”
The whole field is so new that even the drugs such as insulin. Because this new
regulators have to figure out how to technique is being tested with drugs Challenges
regulate.” that have already been approved, the As players in an emerging biotech mar-
A n o t h e r G e n e t r i x c o m p a n y, trial phase is only about two years, as ket, Spanish companies still have some
Imbiosis, has developed a novel method opposed to the usual 10 for testing new challenges ahead. The first and most
for detecting gluten. This is important drugs—and these existing drugs could significant one, many observers say, is
to food processors in marketing to see dramatic improvement in efficacy access to financial resources. Spanish
patients with celiac disease, which and safety. investors are only now beginning to
makes them sensitive to gluten. The Advancell’s business model is typi- understand the potential of biotechnol-
company Sensia is creating a small, cal of many current Spanish biotech ogy and make a long-term commitment.
easy-to-handle biosensor to detect tiny companies: they began providing ser- And those same Spanish investors are
amounts of a given compound in the vices as a way to earn money and then crucial in getting companies to a place
environment. invested that money in research and where they will be attractive to interna-
With a handful of years of experi- innovation. tional investors.
ence in starting biotechnology compa- The business model isn’t the only That’s the position Cellerix, the
n ies, Genet r ix is a lso becom ing a typical feature of the Advancell story. Genetrix spinoff, has already reached.
ser vice company, sta r ting to offer CEO Luis Ruiz says his personal story Genetrix is working on finding partners
professiona l assist a nce to outside reflects the experience of most others in Europe, Japan, and the United States.
startups in, for instance, patenting, in the current generation of biotechnol- “When you turn to outside venture cap-
business development, a nd huma n ogy entrepreneurs in Spain. He was a italists, they always want to have a
resources. And the company has cre- molecular biologist with years of expe- Spanish local investor who takes the
ated something of a buzz in the biotech rience in academia, then shifted to the lead, and that’s been difficult in the
world. “Now, people come to us from local pharmaceutical industry and spent past,” says Claudia Jimenez.
the academic world to tell us about their four years in business development. The small (though growing) amount
data,” says Marquez. “They want to “I had the rare hybrid academic and of funds available for new companies
know if we’re interested in licenses business profile that is required for means that many are underfunded,
or patents, or helping them go ahead managing these kinds of companies,” according to Alec Mian, the CEO of
with preclinical testing. We’ve man- says Ruiz. Genmedica in Barcelona.
aged in recent yea rs to create real Of other heads of companies that Mian, a Canadian who ran a biotech
credibility.” started within the past five years, such company in Cambridge, MA, for eight
www.technologyreview.com/spain/biotech S7
Special Advertising Section
S8 www.technologyreview.com/spain/biotech
Forward
T E C H N O LO GY R E V I E W M AY/J U N E 2 0 07
M AT E R I A LS
Cheaper Diagnostics
B y simultaneously scanning
for thousands of genes or
proteins in a biological sample,
using a single, integrated
process, which was devel-
oped by MIT chemical engi-
doctors could diagnose many neer Patrick Doyle, doctoral
diseases in a single step. But student Daniel Pregibon, and
today’s DNA or protein micro- colleagues at MIT and Harvard
arrays are too expensive for Medical School. The process
widespread clinical use, in part begins with two adjacent
because their manufacture is a 100-micrometer-wide streams
complex, multistep process. of fluid. One of the streams
A potentially cheaper tool contains biomolecules that will
for detecting telltale DNA and attach to disease targets. A
proteins appears on this page: pulse of ultraviolet light passes
capsule-shaped polymer par- through a stencil and strikes
ticles, each 180 micrometers the streams, causing precur-
long. Each particle can be sors of polyethylene glycol in
loaded with a specific biomole- both to solidify into a single
cule so that one half of the par- particle. The stencil gives one
ticle fluoresces when it detects half of each particle an identi-
a disease target. Imprinted fying pattern of holes.
with bar-code-like patterns of Jay Groves, a chemist at
holes, the particles can be read the University of California,
optically; they could serve as Berkeley, calls the synthesis a
detectors for more than a mil- “clever” step toward low-cost
lion distinct biological targets. diagnostics. One remaining
DANIEL PREGIBON AND PATRICK S. DOYLE
G E RAR D O AMAD O R (O C EAN); C O U RTE SY O F LI N DA G R I F F ITH (B O N E); C O U RTE SY NASA G O D DAR D S PAC E F LI G HT C E NTE R (M I C R O)
including stem cells, grow and
differentiate. Adult stem cells
grown on these scaffolds (above)
were better able to survive and
proliferate, potentially increasing
the number of cells available to
make new bone after transplan-
OPTICS
tation. Scientists are now testing
the material in animals. Griffith is Micromachines and the Cosmos
planning additional experiments
with human stem cells, to explore Understanding the formation of the universe ters are made of silicon nitride, and any one or
how tethering different proteins to requires scrutinizing very faint infrared signals hundreds of them can be opened or closed by
the scaffold might do a better job that tend to be overwhelmed by nearer, brighter a magnet and electronics controlled by a com-
of encouraging the cells to differ- light sources. Now, engineers at NASA Goddard puter system that encodes a digital map of the
entiate into bone. “We want to fig- Space Flight Center have designed a light fil- cosmos. The microshutter system will sit atop a
ure out, step by step, how to use ter with 62,415 micrometer-scale shutters that camera, called the Near Infrared Spectrograph,
marrow more effectively in the allows scientists to select the objects they wish as part of the James Webb Space Telescope
clinic,” she says. —Emily Singer to study and block everything else. The shut- destined for launch in 2013. —Brittany Sauser
N A N O E LE CT R O N I C S
Dye spots on a
sheet of paper
form distinctive
Atom-Thick
color patterns
when exposed to
the breath of lung-
Transistor
cancer patients.
Researchers at the Univer-
sity of Manchester in England
have made a single-electron
transistor using graphene, a
sheet of graphite only one
atom thick. Andre Geim, the
professor of physics who
led the work, says the tran-
sistor consists of electrical
contacts (blue areas at left
and right, below) that supply
and collect current through
three-nanometer-wide areas
D I AG N O S T I C S
(center) containing a cen-
Lung-Cancer Breathalyzer tral island of graphene, called
a quantum dot. When cur-
rent is applied, an electron
or a sweet smell indicative of diabetes. Now the spots change color; a computer then with previous single-electron
researchers at the Cleveland Clinic could scans them for a telltale color signature. transistors, says Geim, is that
update olfactory diagnostics with a proto- After tests involving 143 people, some with quantum dots of other mate-
type breath detector for lung cancer. cancer and some without, the research- rials, when shrunk this much,
Scientists have long known that cancer ers found a color signature characteris- act “like a droplet of liquid on
cells make distinctive metabolic products, tic of three out of four actual lung-cancer a hot plate” at room tempera-
called volatile organic compounds, that are patients. To hone the system’s accuracy, ture. Graphene quantum dots,
exhaled. The differences between these they are now trying to identify the com- however, are stable. The Man-
compounds and ones exhaled by a healthy pounds exhaled by lung patients. With chester research could yield
person can be detected using a combi- lung cancer killing 160,000 people each a practical technology if fab-
nation of gas chromatography and mass year in the U.S., technologies better than rication techniques advance
spectrometry. But Peter Mazzone, a pulmo- CT scans and dangerous needle biopsies enough to produce such
nologist at the Cleveland Clinic, is working are desperately needed. Katherine Bourzac small features. —Kate Greene
M AT E R I A LS
Good-Bye, Glare
S O L A R P OW E R
V E N T U R E CA P I TA L
8
which these cells convert ultraviolet vides a more direct route from the
6
light to electricity. They deposited nanoparticles (round objects) to the
4 single-walled carbon nanotubes on electrode (right). The cells convert
2 an electrode to form a scaffold for ultraviolet light to electrons more
0
electron-generating titanium diox- efficiently than commercial sili-
1999 2000 2001 2002 2003 2004 2005 2006 ide particles. A carbon nanotube con cells, but they do not yet work
(cylindrical object, above) collects with visible light. —Kevin Bullis
2ontario.com /quality
1- 8 0 0 - 8 19 - 8 7 0 1
M E DICI N E
Finding Surprising
Drug Synergy
S omeday, diabetics might be able to avoid insulin
injections by taking an unlikely combination of
an anticholesterol drug and a pain medication to
control blood sugar. CombinatoRx of Cambridge,
MA, has eight such counterintuitive but synergis-
tic drug combinations in clinical trials, including the
examples listed below. The company tests combina-
tions of several thousand drugs at several different
doses on cellular models of diseases. The reasons
for the synergies are poorly understood; disparate
drugs may act on the same molecular pathways.
—Katherine Bourzac
http://dii5.westfields.net
Forward
E N E R GY
dioxide emissions from energy use. And coal use is projected to rise steeply (see
“China’s Coal Future,” January/February 2007). A new MIT report—The Future of
Spying on
Coal: Options for a Carbon-Constrained World—describes a variety of advanced
coal technologies but recommends that they be accompanied by technologies to
White Cells
capture and sequester carbon dioxide on a staggering scale. There “do not appear
to be unresolvable open technical issues” surrounding feasibility and safety of
sequestration, the report says; any hurdles “appear manageable and surmount-
able.” The report contains suggestions about where the U.S. and China might
T his image of the white blood cells
of a live mouse is among the first
to depict a process believed to play a
begin putting all the carbon dioxide; in China’s case, prospective storage areas role in sickle-cell anemia, in which
(below) are ranked in order of priority for study. All are sedimentary basins; their deformed red blood cells starve tis-
ranking is based on geologic complexity and proximity to carbon dioxide sources. sues of oxygen. The misshapen cells
Yellow is highest priority, followed by orange, blue, and pink. —David Talbot can attach to larger white cells, wors-
ening clogging in small blood ves-
sels. Visualizations of this process
could help researchers identify new
molecular targets for drugs to relieve
the painful symptoms of the disease,
which afflicts 72,000 Americans and
millions more globally.
In the image, made at Mt. Sinai
Medical Center in New York City,
three different fluorescent-tagged
E LAI N E C H IAN G AN D PAU L F R E N ETTE (C E LL); CAR O L Z U B E R-MALLI S O N (C OAL); I MAG E BY B E N UTLEY, C O U RTE SY O F AR U N MA J U M DAR (H EAT)
antibodies on the surface of white
blood cells glow blue, red, and green,
revealing distinct surface areas. A
clearer view of the cells will help
researchers identify the mechanisms
by which sickle-shaped red cells
attach to them, aiding the discovery of
better drug targets. Michael Gibson
B
efore the iPod, the Macintosh, or
even the formation of Apple Com-
puter Company on April Fool’s Day C
A
A Single-Board Design
Most microcomputers at the time
used multiple circuit boards: one for
the CPU, one for the video inter-
face, one for the memory, and so
on. “Woz took all the constituent
parts of a microcomputer and put
them all on one board,” says Sellam C
Ismail, the proprietor of VintageTech,
which maintains an archive of com-
puter artifacts and history. Not only
did this make construction cheaper
and reduce power consumption,
but it allowed users to build com-
pact, all-in-one enclosures for the
Apple I, leading to the unified design
of the Apple II and the original Mac.
D Cassette Interface
Early Apple I prototypes had no
way to store data such as programs
(they needed to be typed in every
time you turned on the microcom-
puter), so Jobs and Wozniak soon
added a cassette interface. This
method of storing data, a precur-
sor to the floppy disk and CD-ROM,
already existed in the microcom-
B puter market, but Wozniak cre-
ated a design that used fewer
chips and less power, cost less, and
offered a higher data transmission
D speed. “Classic Woz,” says Damer.
P ETE R B E LAN G E R
B
ill Moggridge has been an in- as important in the early years of thing as physically beautiful as
dustrial designer for 40 years. mass-produced consumer prod- the iPod to come about?
In 1979, he designed what ucts in the U.S.A. In the 1940s and When I went to my first Hanover
many call the first laptop computer: 1950s, everywhere else that was in an Fair in 1972 in Germany and went
the GRiD Compass, which was used advanced stage of development was into this enormous place—22 halls
by businesspeople as well as by NASA suffering from the aftereffects of the they had, which included comput-
and the U.S. military. The Compass Second World War and just trying ers—I was just blown away by the
established the language of laptop de- to put bread on their table, whereas excellence and the beautiful wonder
sign: hinged closure, flat display, low- in America, it was a stimulus. And of these machines. Companies like
profile keyboard, and metal housing. the result was that we had a con- Nixdorf from Germany and Datasaab
In 1991, Moggridge cofounded Ideo, sumer society in the 1950s. At that from Sweden were doing just stel-
a design consultancy based in Palo time, designers like Raymond Loewy lar designs that seemed to be really
Alto, CA. He is the founder of a [who designed everything from the inspirational. Then it seemed that
movement known as “interaction de- Lucky Strike logo to the Studebaker we kind of stepped way back. We
sign,” which aims to do for the virtual Avanti to the inside of the Saturn V] lost our ability to be doing interesting
world what industrial design does for made a big contribution as innova- things in computers for a long time.
the physical. In the recently published tors. And then the business lead- Why?
book Designing Interactions, he inter- ers thought, Okay, it’s cheaper if we Well, I think maybe it just moved
views 42 influential designers. build an internal industrial-design into the mainstream professional
department instead of using consul- phase. In the early days, they were
TR: You say that at the beginning tants, but they usually buried it in more driven by prestige, probably.
of any design, two things matter the R&D department, reporting to What’s a good example of
most: people and prototypes. Why? midlevel engineering. So American stellar design today?
Moggridge: What we’re look- design got lost and only came back The iPod. And it’s going to be
ing for is the latent user needs in a relatively recently, in the last 15 years. interesting to see what happens with
situation where, at least at the begin- How can tech companies better the iPhone. I haven’t had a chance
ning, you don’t know what you’re understand the needs of customers? to play with that. All you can tell at
going to be making. So you have to They should always be looking this point is that it’s a stunning visual
have insights about people driven at what people are doing and why design. But whether it’s going to
from their psychology, their desires, they want things. In my book, David be important, influential, success-
their interests, and then apply that Liddle [a Xerox PARC alumnus and ful—all those things are yet to be
to the context where you might user-interface pioneer] explains that discovered. It’s a much more chal-
be inventing or coming up with a there are three phases of adoption lenging task to move into the tele-
solution for a new product or ser- for a piece of technology: enthusiast, phone world now than it was to be at
vice or space, or whatever the con- professional, and consumer. There the leading edge of the iPod world.
text may be. Once you’ve got to a comes a point where an industry real- Parting advice?
first prototype, build it quick and izes that the enthusiast phase could be Put together a team with a great
try it out. As soon as possible—even applied for work. And then they start engineer, a crazy designer, a good
a small attribute of it—try it out, designing products which make us businessperson, and a good human-
because you’re likely to be wrong. more productive. We’re actually quite factors scientist or psychologist of
Do companies get this more now willing to learn something that’s dif- some kind, and put them in a room
than they did 10 or 15 years ago? ficult to use and not very enjoyable if and get them to try to work together.
Oh, definitely, yes. The whole it makes us more productive. Then, It’s a big challenge, but they come to
idea of design and design think- finally, that technology becomes less a point, surprisingly quickly, where
ing is becoming much more rec- expensive and more obviously appli- they realize that what they can achieve
H OWAR D CAO
ognized as an essential element for cable to our daily lives, and then together is much more than they
success. Industrial design was seen people realize, Well, there could be could do individually. NATE NICKERSON
DESIGN sekkei and dezain are prerequisites for beings. A company in Branford,
Two Words creating an object, service, or experi- CT, 454 Life Sciences, is sequenc-
ence that is desirable in the market- ing the genome of James Watson,
on Design place. This is especially true today, as the codiscoverer of the structure of
The MIT Media Lab’s John Maeda more and more products feature ever DNA and an eminent figure in the
thinks simplicity is anything but easy more sophisticated technology. Mar- genomics field (see “Sequencing in a
to achieve. rying technology with feeling is the Flash,” p. 72). And Illumina, a DNA
dream that design in the 21st century analysis company headquartered in
seeks to realize. San Diego, CA, is sequencing the
Photo Essay
Objects of Desire
We asked prominent designers featured in this issue to
help us see, through their eyes, pieces of technology that
have influenced the way they think about their work.
By Katherine Bourzac Photographs by Bruce Peterson
1983, Motorola
DynaTAC 8000X
“Old things are precious,
aren’t they?” muses the MIT
Media Lab’s John Maeda.
“First objects are always dar-
ing.” The 8000X, the first
commercially available cell
phone, took Motorola more
than a decade and $100 mil-
lion to develop. Today, with
the heft of a dumbbell, it is
an object of nostalgia.
“I have a collection of old
Motorola phones,” says
Maeda. “I like looking at
these things. But I don’t
miss them, because they’re
large and clunky. You look at
old TV shows and they pull
out these shoe-size things.
They make a better phone,
because they’re just phones.
Now phones are GPS and
Web enabled with a heart-
monitoring system just in
case. I keep old cell phones
on my windowsill to look at.
I should probably throw
them away.”
1988, NeXT OS
“In college I went out of my way
to go to workstations with the
NeXT OS. I was able to take
mundane Unix tasks and do
them with a good graphical
user interface,” says Matias
Duarte, vice president of expe-
rience design at L.A. mobile-
communications firm Helio.
“That type of OS as a category
is iconic, but the whole win-
dowing and pointing paradigm
is really old. I expected better
by the 21st century. It’s about
time we started to break
through the constraints of that
paradigm.” Shown here is a mid-
1990s version of the NeXT OS,
NeXTSTEP.
1994, Netscape
“If you look at a modern
browser like Internet Explorer
or Safari, you see the URL
bar, the Back and Forward
buttons, Home, and Refresh,”
says Rolston. “We’ve added
things, we’ve made it pret-
tier, but the browser hasn’t
been reinvented. The original
Netscape design deserves the
credit. Outside the browser
and the shape of computers,
this space [PC-era design]
has yet to produce lasting
icons in a grander sense, an
iconic form that is reproduced
over and over.”
1995, Amazon
“Amazon is iconic, but not
necessarily good design,” says
Rolston. “A Jeep is iconic,
but if you’ve ever ridden in a
Jeep, it’s crap. Amazon rep-
resents a basic approach to
e-commerce. It’s balanced
cacophony: there’s search,
reviews, and comments swirl-
ing around these pages. With
these tools, you almost seren-
dipitously end up with a basket
of things to buy. It’s iconic
because it nailed early on
the basic approach of a vast
catalogue.”
1999, Palm V
“If I had to pick one product
as the best of the last 20
years, it would be the Palm V,”
says Duarte. “It has the three
essential attributes of design:
substance, style, and sim-
plicity. It set the essential fea-
ture set for a PDA. Its metal-
lic case had no exposed
screws or fasteners. The
hardware and software set
were part of one experience.
Its leather cover and metallic
body really made it a fash-
ionable accessory item you
could create an emotional
relationship with. Before the
Palm V, you were happy if
you could get a device with
the right feature set. If it was
always easy to use, you were
ecstatic. Style was unusual.
Once an object reaches
technological maturity, it
becomes about an aesthetic
feature set. In the consumer
electronics industry, we’re
constantly riding that wave.”
Careers
in Motion
The path to success
Do you want to take the next step toward professional
growth? In each issue, Career Resources brings you
success stories from executives who continued their
education, essential advice from experts on how to
achieve your career goals, and a directory of programs
designed specifically for the working professional.
Access additional helpful articles and tips at
www.technologyreview.com/resources/career/
A
year and a half ago, Alex Khaw found himself
in the right place at the right time. Almost im- ALEXANDER KHAW
mediately after throwing his cap in the air upon Age: 25
graduating from Northeastern University with a bache- Job Title: Associate of Manufacturing
lor’s degree in chemical engineering, he walked right into Employer: Amgen Inc.
his first job. To his good fortune, Amgen, a Fortune 500 Program: MS, clinical lab sciences/
company that specializes in human therapeutics, was in
biotechnology, URI
the midst of a hiring push. The international biotechnol-
ogy company tapped Khaw to come on board as an asso-
ciate of manufacturing at its facility in West Greenwich, of biology. I felt that having a well-rounded background
Rhode Island. in both engineering and biology would best aid me in go-
“I was lucky,” Khaw admits. “It was hard for many of ing into a more research-based field later in my career.”
my fellow classmates to find jobs straight out of college.” Khaw now balances his full-time job at Amgen with
Working for a science-driven, entrepreneurial enter- a weekly night class—a schedule that enables him to earn
prise proved exciting for the 25-year-old, but Khaw soon three credit-hours a semester. If all goes as planned, he
discovered that to stay competitive in such a cutting-edge should complete his master’s degree in two and a half
field, he would have to continuously update and expand his years. The best part is that Amgen will reimburse Khaw
skill set. Only a year out of college, he decided it was nec- for his tuition and textbooks at the end of each semester
essary to return to the classroom—this time at the nearby if he earns a passing grade.
University of Rhode Island to pursue a master’s degree in In addition to financial support from his employer,
clinical lab sciences with a focus on biotechnology. Khaw says his direct supervisor makes it “extremely easy”
“With how well the biotech industry is currently doing, for him to balance work and school.
I wanted to take classes that would help me better develop “When I initially asked him how he felt about me
in that field,” Khaw says. “While a degree in chemical en- going back to class, he said he thought it was a great idea;
gineering allowed me to gain a wealth of knowledge in he highly recommended it,” Khaw says. “He also has
the subjects of physics, calculus, and chemistry, I wanted been very flexible with my hours to allow for me to go
something to fill in the gaps where I lacked in the subject to school.”
www.technologyreview.com/resources/career/
CAREER RESOURCES
S
of his work schedule makes it easy to fit in his weekly ucceeding in an online learning environment
evening class, but Khaw admits the drill can get tiring at requires fundamental computer skills and
times. a little determination. This type of learning
“Truthfully, I spend a lot of time sleeping to adjust environment offers a new level of convenience for
from working nights and days, but I also find time to students, but it also requires planning and prepara-
play sports and hang out with friends,” he says. “During tion up front. Students regularly submit assignments,
my undergrad years, I was a real procrastinator, leaving including homework, projects, and papers, through
things to the last moment and cramming everything all the Web interface. Like traditional classroom stu-
at once. But believe it or not, working for a year and then dents, online students must also meet deadlines, so
going back to school has really changed my study habits. the curriculum is not entirely open-ended.
To read more on how Khaw manages to balance his For more of Susan’s expert advice, please visit
www.technologyreview.com/resources/career/
career and education, visit www.technologyreview.com/
resources/career/
Do you have a question for our experts? E-mail us at
career@technologyreview.com.
Do you have a career success story? Send a synopsis to
career@technologyreview.com.
Program Directory
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MBA Program Program
If you have 10 or more years of experience and MIT Sloan Executive Education provides se-
are looking to take your career to that next nior executives and managers with the tools and
level, the Boston University Executive MBA frameworks to drive innovation and turn today’s
(EMBA) Program might be right for you. We good ideas into tomorrow’s successful products
are recognized as the #1 EMBA program in New England; and services. From technology strategy to system dynamics,
you will complete your MBA in just 17 months, without financial engineering to life sciences, we offer cutting-edge
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http://www.bu.edu/emba
To list your program or recruitment ad in our Career Resources section, e-mail Maureen Elmaleh at
maureen.elmaleh@technologyreview.com or call, 212-419-2823.
The Design Issue
By David Talbot
Portraits by Gregg Segal
Soul of a
New Mobile
Machine
From conception to buzz, from three-way spring
to soft-touch paint: inside the design of a multimedia
communications gadget.
T
he headquarters of the mobile-communications those departures from conventional design. It will hinge
startup Helio look out over the hip Los Angeles on the layout of the device’s QWERTY keyboard. It will
district of Westwood. The streets are packed with hinge on the simplicity of the messaging and search inter-
teens and 20-somethings—whose business Helio face (for instance, the way it allows users to start typing
covets. The company aspires to hook them on the ultimate from idle mode). And it will hinge on—the hinges. The
multimedia device: something perfect for talking and mes- Ocean (which will sell for $295, plus a monthly fee of $65
saging, gaming and Web searching, social networking and to $135 for rich-media subscriptions and varying allot-
finding buddies via GPS. By the end of this quarter, Helio ments of voice minutes) sports a pair of them; operated by
predicts, its year-old service, which leases space on the a novel three-way spring, they enable a keyboard to slide
Sprint network, will have more than 100,000 subscribers. out from one side of the device and a numerical keypad to
But the company—a joint venture between the Internet ser- slide out from another.
vice provider EarthLink and the Korean wireless giant SK In short, the Ocean’s design will make or break Helio.
Telecom—has already burned through much of its $440 mil- “Basically, to us, design is the product,” says Sky Dayton,
lion in funding; according to a U.S. Securities and Exchange the 35-year-old CEO, with the Westwood skyline framed
Commission filing, Helio lost $192 million last year. Now behind him on a clear blue March afternoon. Dayton
its hopes are pinned on its newest, most radical device, the founded EarthLink at 23 and became rich by making Inter-
fullest expression of its corporate ambitions: the Ocean. net access simple. “We get up every day thinking about
The Ocean is hefty by today’s sleek standards, pill-shaped this,” he says. “If you go talk to the CEO or COO of one of
in a market of rectangular things. The company’s future will the major carriers, I doubt you will hear much about the
hinge on how much the intended audience appreciates color of icons, the feel of the soft-touch paint. I can wax
Hinge
In some parts of the Helio offices, the floors are bare sealed
concrete. One wall sports a pink mural featuring some of
the company’s brand icons, especially the “Helions.” They
look a bit like a pair of male and female bathroom-door
symbols holding hands, and their heads consist of Helio’s
stylized flame logo. Helions appear in the mural as part of
a tableau that includes elements of anime cartoons and psy-
chedelia. In a break room, a pair of plastic guitars for the
game Guitar Hero await contestants. (“Do you play?” Day-
ton asks.) Three days before I arrived, the Ocean had had its
trade-show debut. The staff was still basking in the enthusi-
asm it had sparked, including some reviews that likened it
to Apple’s much-praised iPhone. (One even suggested that
the Ocean might be an “iPhone spoiler.” The notion was
speculative, since neither device is yet available.)
Before the Ocean was unveiled, Helio had already made
its mark with a series of social-networking milestones: ear-
P H O N E P H OTO G RAP H S BY TO BY P E D E R S O N
Different
Inside (sort of) Apple’s industrial-design machine.
A
pple, Inc. has made an art of not talking about its To whatever degree Apple can be said to make prod-
products. Fans, journalists, and rumormongers ucts with a distinctive genetic code, they can also be said
who love it or love to hate it have long had to prac- to have inherited most of their traits from a single parent:
tice a sort of Kremlinology to gather the merest founder Steve Jobs. Jobs left the company in 1985 and didn’t
hints as to what is coming next out of Cupertino. return until 1997. Nonetheless, according to many who have
A case in point is this story, which was to be about the worked at Apple, sometimes in close proximity to Jobs, it
iPhone—about how an innovative and gorgeous piece of was largely he who established the company’s emphasis on
technology was conceived, designed, and produced by the industrial design. Indeed, some would say that he made
vaunted industrial-design team at Apple. Along the way, it design a higher priority than technology.
would address the larger question of how one company can Mark Rolston bears the title of senior vice president of
so consistently excel at making products that become icons, creative at Frog Design, a product-design and strategic-
win design awards, and inspire customers. branding firm that worked closely with Apple from 1982 to
But the omerta that prevails at Apple proved too strong. 1988. (Rolston did not work directly on any projects with
Company representatives declined to speak with me, and Apple.) The company’s projects have ranged widely: retail
sources only tangentially engaged with the industrial-design display systems for Victoria’s Secret; websites for Micro-
process said that they could not talk either. When I asked soft, Dell, and Yahoo; webcams for Logitech. In publicity
Paul Kunkel, author of the 1997 book AppleDesign, for tips on pictures, Rolston sports a T-shirt and an indie-rock mop of
obtaining interviews, he laughed and said, “Go sit outside the shaggy blond hair that bespeak his years in Austin, TX.
design-group offices with a pizza.” What follows is as clear a Even in the early 1980s, Rolston says, “Jobs wanted to
picture of the Apple design process as we could get. elevate Apple by using design.” Jobs, he says, not only cared
personally about design but saw that it could be a way to
Designers tend to speak about the “genetic code” of prod- differentiate his company’s products from the PCs of the
ucts and companies. Pontiacs and BMWs, for example, day, which often looked little evolved from hobbyist boxes.
can be recognized but also distinguished from each other Ken Campbell, a codesigner of the Apple Lisa, was quoted
by their split grilles. In some products, such distinctive in Kunkel’s AppleDesign as saying that Jobs wanted Apple
characteristics serve mainly to aid brand recognition. But to be what Olivetti was in the 1970s: “an undisputed leader
in complex objects such as computers, they can also signal in industrial design.”
operational familiarity: a customer who knows how to use Through much of 1982 and into early 1983, Jobs searched
product A will be able to use product B. for a sympathetic design partner; he finally found one in
Hartmut Esslinger of Frog Design. Together, the two com- which let parts pop out more easily and make for sim-
panies developed the “Snow White” design language pler, cheaper production.
that was meant to give Apple’s products a coherent visual Jobs and Frog Design wanted “zero-draft” molding,
vocabulary, the appearance of being related. which yields perfectly perpendicular sides but costs more.
That vocabulary featured, among other things, lines two No other computer manufacturer at the time was using
millimeters wide and deep, spaced 10 millimeters apart, zero-draft molding, which helped give Apple’s products
to suggest precision. (Some of the grooves were functional, a distinctive look. Also, the more-precise manufacturing
acting as vents for airflow.) Case corners were rounded, but process meant that the cases of Apple computers could fit
to differing degrees: if the curve at the back of a computer more tightly around the internal components, saving plas-
had a three-millimeter radius, the one at the front had a tic, packaging material, and shipping costs.
two-millimeter radius, reducing the machine’s perceived Much of Frog Design’s expertise at manipulating plastics
size. In addition, the rounded corners and lines echoed came from its experience designing cases for home elec-
distinctive features of the Mac user interface of the time: tronics, for clients such as Sony in Europe. “That was the
rounded screen corners and horizontal lines in the grab first success with plastics in casing instead of wood,” says
bars of windows. Rolston, remembering the days when TVs were built into
Such precise design requirements simply couldn’t cabinets or encased in fake wood paneling. “That’s what
be met by the manufacturing processes used to make moved electronic products away from the role of furniture.”
most consumer objects—and certainly computers—at the And Apple’s designs in the Apple II era of the late 1970s
time. Most manufacturers cheat when making plastic moved computers out of labs and basements and into dens,
cases: they use molds with sloping sides called “drafts,” living rooms, and bedrooms: places where people form
emotional attachments to the things around them.
The company still works closely with manufacturers,
according to Rolston. “Apple takes an amazing interest in
material selection and how things are manufactured,” he says.
“They continually ask what a manufacturer can do for them.”
Frog Design’s experience with PC maker Packard Bell, he
says, was much different, given the company’s emphasis on
economy: “We had to ask what the factory already did and
how we could accommodate it. We found out that their case
came together at the last moment, so we made that part of
our design decision and focused on snap-on faceplates.”
But Apple, Rolston says, “will change a whole factory’s
process.” What’s more, he adds, the company keeps its eyes
open for new manufacturing possibilities, no matter how
obscure. One example is the “double-shot” method of com-
bining layers of different or different-colored materials. Apple
“saw that a manufacturer had a special process for this on a
small scale,” Rolston says, and incorporated layered mate-
rials into its designs—for example, the clear plastic layered
over colored materials in iPods and older iMacs. “[Apple]
pushed them to do it on a much larger scale. Apple helped
the manufacturers master the process and product.”
Robert Brunner says his team pushed manufacturers
in the same way during his tenure as Apple’s director of
industrial design from 1989 to early 1996 (“I just missed
Steve Jobs’s return,” he says, but he notes that before he
D
eclaring the importance of industrial design may Brunner. “A division—portables, desktops, et cetera—would
have at first been a purely emotional decision for decide on a product they wanted to do and eventually engage
Jobs, or he may have had some sense of design’s sub- the design group.” Sometimes the design group would have
conscious importance to customers. Either way, those inter- early input on the product; but sometimes “we’d hear, ‘You
viewed for this article say the emphasis on design was there have two weeks,’” he says. “There was already a configura-
at Apple’s inception, and it was there because of Jobs. tion set, and then it’d just be a styling task.”
That emphasis did persist in Jobs’s absence. But the com- Norman describes Apple’s design method back then as
pany’s design process was different, explains Don Norman, “a well-structured process” and says he is still proud of it.
who was vice president of advanced technology at Apple But he is quick to point out its shortcomings.
from 1993 to 1998. Norman, who now teaches product “It was a consultative process,” he says; many different
design at Northwestern University’s Institute for Design points of view and impressions were solicited. But “this
Engineering and Applications and serves as a principal at can lead to a lack of cohesion in the product, when you
the Nielsen Norman Group, a consultancy that focuses on find yourself asking another manager, ‘What are you add-
“the human-centered product development process,” led ing in?’” Rolston observes that within such a framework,
Apple teams that developed new technologies and helped “you’d get a cascade of people responsible for various fac-
develop the company’s process for product design. tors injecting their concerns.”
T
he Web was conceived as a way for researchers and print crowd didn’t get it, that what they saw as the “new
scientists to share documents, not as a medium for paradigm” would last forever. The two-way flow of infor-
visual expression. mation, the Web’s flexibility, immediacy, and cheapness,
The aesthetics of Web pages, such as they were, deeply appealed to them.
derived from computer screens and typewritten documents. But it was not as if these early Web designers were start-
Early Web users no more felt the graphical limitations of ing with a blank page. They had to work within the limita-
the hypertext markup language (HTML) than they had tions of the graphical browser, which at first could not even
resented having only one golf-ball font on their old IBM be divided into frames. The Mosaic browser itself had to
Selectrics. They were so delighted with the Net that the work within the clunky graphical-user-interface conven-
look was irrelevant. tions of the Windows operating system.
First functionality, then bandwidth, and finally search
were the key characteristics of good websites. Because Enter the Information Architect
people used a variety of browsers and operating systems By 1995, however, a generation had grown up with the per-
to explore the Web, pages had to be flexible. The width of sonal computer. Adapting to the quirks of another Windows
the window, the type size, the fonts themselves—all could application was no big deal. A new kind of specialist, the
vary and often did. The Web was so new and interesting, information architect, emerged. IAs tried to create an over-
no one cared if it was ugly. all logic for the design of a site. But as the Web grew, the
For many publishers and designers, New Media was born IA guys formed a kind of priesthood, with its own myster-
when John Gage, the Sun Microsystems evangelist, showed ies. Some proceeded as if information architecture should
off the Mosaic browser (which later became Netscape) at be separate from design.
the Seybold Seminar in Boston in April 1995. But some of By 1999, with the dot-com boom in full roar, Web devel-
the designers in the room stared at the big screen with little opment teams had broken into mutually uncomprehending
enthusiasm. To them, the browser was software, and that groups: software developers, information architects, search
reminded them of work, but not of their work. Their con- experts, and even usability experts.
trol of the details, the high resolution of the printed page, Amid the pandemonium, a lot of people got rich, and
the saturated color of photographs, the great library of type- understandably, they got a little cocky. The “netizens” and
faces—all this was threatened by New Media. “digerati” dismissed the old print guys as wood-pulp fetish-
Like singing a song or writing a story, designing a printed ists, deservedly headed for oblivion.
page is a craft that is fundamentally unidirectional, or one- The Web grew, and users got used to the conventions
to-many. The flexibility of Web structures confounded and of the Web interface. But for all its powers, the browser is
then humbled many traditional designers as they started trapped in a world of pull-down menus and dialogue boxes.
trying to make Web pages. The whole thing had been devel- This is not an easy world to move around in. Because the
oped to let the readers—the users, software developers con- Web is based on HTML, we should have guessed that users
fusingly called them, as if they were addicts—have control. would end up moving from link to link. Google understood
How could that be good? this. Search became the preferred way to move around
For these reasons, and others, most magazines’ web- because the Web had gotten so big and sites so confusing
sites until very recently were dull, repurposed versions that the easiest thing to do was to enter a keyword.
of their print editions. Thus, a new crowd took on the At the very instant that search seemed dominant, the
design of websites. These enthusiasts assumed that the nature of the Web began to change. While it has always
O
n December 11, 1992, a powerful northeaster warming the planet—and spelled out the likelihood of con-
coalesced off the eastern seaboard of the United sequences that include higher seas, droughts, and fiercer
States, and an eight-foot storm surge struck New storms—the United States is committing scant resources to
York City. Seawater swamped the Brooklyn Bat- providing usable information to the people who respond to
tery Tunnel to a depth of six feet, cascaded down PATH sub- emergencies, plan for urban development, manage coastal
way stairs in Hoboken, NJ, and forced LaGuardia Airport areas, and make sure the crops keep growing and the res-
and many roads and subways lines to close. Had the storm ervoirs stay full. “The challenge is to increase our capa-
been slightly stronger, a 10-foot surge could have devastated bility to accurately forecast climate at the regional level,”
a far wider region, inundating low-lying areas like Coney says Ronald Prinn, an atmospheric scientist who directs the
Island and Manhattan’s financial district and overwhelming Center for Global Change Science at MIT. “That is what
the 14 sewage plants dotting the New York City coastline. is needed in order to improve the information that govern-
A flood of comparable height in New York City’s envi- ment agencies get—[and] to then translate those regional
rons should occur about once every 100 years, on average, forecasts into something useful at the city [or] state level.”
in the estimation of one Columbia University study. But Equipping people to deal with climate change could mean
global warming and rising sea levels—as well as the possi- simply giving state and local planners access to a wealth
bility of more-intense precipitation, stronger storms, and of existing information—such as calculations made by the
altered storm trajectories—will make such disasters more National Oceanic and Atmospheric Administration (NOAA)
frequent. And to protect the people who live and work that could indicate how far inland storm surges would move
where disaster threatens, the critical first step is to deter- if sea levels were higher. But it will also mean sharpening
mine how quickly and by how much, exactly, the threat is local and regional models, so that they can predict the effects
increasing. That knowledge is essential to deciding how of climate change in far greater geographic detail. And it
seriously to consider specific countermeasures; for New will require new approaches to emergency planning, water-
York, these could range from mandatory evacuation plans supply management, and more.
for seaside neighborhoods to multibillion-dollar storm- Global warming will affect different regions in differ-
surge barriers spanning the Verrazano Narrows and other ent ways. In 2000, a national assessment by the U.S. Global
key channels. Change Research Program (USGCRP) warned generally
But there are no clear answers, and part of the problem about potential climatic changes in what it called “mega-
is that well-documented predictions about planetary change regions” of the nation. “What we were able to do at that
haven’t generally been broken down in local terms. Though point was very limited,” recalls Michael MacCracken, an
D E R E K BAC O N
the Intergovernmental Panel on Climate Change (IPCC) has atmospheric physicist, now retired, who coördinated the
concluded with 90 percent certainty that human activity is assessment effort. And the study’s climate scenarios were
represents atmospheric and oceanic systems. Like other measurements recorded over that period. The goal, of
global models, it simulates interrelated processes: for course, is a model that can predict how much temperatures
example, the warming of Earth’s surface by solar radia- will continue to rise given various future greenhouse-gas
tion; the absorption of heat by the oceans; the reflection of emission levels, and how other parts of the climate system
solar energy by land surfaces, ice sheets, and particulates are likely to respond.
in the atmosphere; and the effects of the accumulation of But the limitations of global models quickly become clear
excess carbon dioxide and other atmospheric gases that trap when Rosenzweig zooms in on a map of the eastern United
heat. Researchers test the accuracy of such models by seed- States showing climate predictions for the 2050s. On the
ing them with, for example, data on actual greenhouse-gas screen, a line cuts from eastern Pennsylvania to western Mas-
emissions over the past 30 years and then seeing whether sachusetts. The area north of the line is yellow, represent-
they return results consistent with temperature and other ing a 2 ºC increase over historical averages; the area south of
levels of future greenhouse-gas emissions, higher tempera- rolling. But as Aspen goes, so goes any other mountain area.
tures could eat away between 70 percent and 80 percent of Aspen’s leaders have come to grips with the fact that by the
the Sierra snowpack by century’s end. end of the century, there may be too little snow not only for
But so far, the models Leung and her colleagues have skiing but for replenishing water supplies, sustaining fish-
developed are not reliable enough to dictate specific mea- ing, and fighting fires, which would themselves be more
sures for addressing snowpack loss—like building new res- frequent in water-starved forests. “When I first heard about
ervoirs. Water-resource managers want more certainty, this, I thought it was surprising,” says Mearns, who partici-
Leung says, so she is pushing the research on several fronts pated in the Canary Initiative. “Little Aspen is going to do
by running multiple global and regional models. Such this full assessment? But as it went through, I realized this
efforts are both labor and computation intensive, but they does make sense, because ultimately, mitigation on local
ing, on which millions of people depend for their water supplies. the decade. “At these agencies, earth-science and climate-
science budgets are either level or decreasing in real dol-
the ice sheets of Antarctica and Greenland are responding lars,” says MIT’s Ronald Prinn. “Under those circumstances,
to climate change. He and other scientists at NSIDC spend what is needed for helping out states and cities is just not
their days poring over satellite data, studying how glaciers going to appear. It is a sad state of affairs. At a time when
slide down ancient hidden fjords and how warmer ocean we should be trying to help at the regional to the local level,
water and the glaciers’ own meltwater lubricate their prog- with sound advice, we are facing this incapability to have
ress. “We are warming so fast that the earth is still staggering accurate forecasts at the local level that make the advice
backwards from the warming,” Scambos said. “We may have worth taking.”
already crossed the threshold of the last warm period, a time David Talbot is Technology Review’s chief correspondent.
michigan.org/biz
Sequencing
in a Flash
A new generation of DNA-sequencing machines
is opening up whole new areas of genomic
research. Already, researchers are unraveling how
modern humans differ from Neanderthals and
devising more precise tests for cancer.
By Jon Cohen
O
n February 6, 2007, executives from 454 Life were required to produce the Human Genome Project’s
Sciences showed 78-year-old James Watson a final draft sequence. But still.
first draft of his own genome. There was some- Rothberg’s company is just one of several, including
thing downright poetic about this. Watson, of Illumina of San Diego and Applied Biosystems of Foster
course, had won a Nobel Prize 45 years earlier for his role City, CA (see “Other Advanced Sequencers,” p. 74), devel-
in discovering the double-helical structure of DNA; he was oping machines that can decode DNA faster than ever
also a prime mover behind the Human Genome Project, before. And just as the cost of computer power has plum-
which by its completion in 2003 had spent nearly $3 bil- meted with the steadily increasing density of transistors
lion over 13 years extracting the blueprint that those helices on chips, the price of sequencing DNA has fallen rapidly
encode. Now 454 had moved a step beyond that mega- with the advent of these machines. Today, the price tag
project, which pooled many people’s DNA to determine on a human genome decoded with sequencers of the type
the genetic sequence of what amounts to a model human. used in the Human Genome Project would be $25 million
The company and its so-called next-generation sequenc- to $50 million. It drops to around $1 million with next-
ing machine had single-handedly read the genetic code of generation machines available today and could be as low
an individual—one whose work had done so much to make as $100,000 by 2008.
the achievement possible. As the history of computers has shown, more processing
But Jonathan Rothberg, who founded 454 in Branford, power for less money can lead to unanticipated applications.
CT, with the dream of producing a sequencing machine In the wake of the Human Genome Project, researchers
more efficient than those available to the Human Genome faced difficult financial decisions about which genomes to
Project, does not mention poetry when he recounts his meet- sequence next: chimpanzee or macaque, cow or dolphin,
ing with Watson. Rather, he talks about money, speed, and rice or cassava. The new machines make it possible to
a future in which ordinary people carry around their per- sequence nearly everything of interest. And as ever more
sonal genomes on discs—an increasingly plausible scenario. sequence data flows into databases, whole new areas of
“It cost us $200,000 to do Jim Watson,” points out Rothberg. research are opening up. Scientists now have an unprece-
“And we did it mostly in December and January.” dented ability to make comparisons between species, shed-
Rothberg, who now chairs 454’s board of directors, ding light on everything from evolutionary questions to
emphasizes that “Project Jim” remains a work in progress genetic reasons for individual differences in disease resis-
and will require more time and money. As of February, the tance and susceptibility. Research done with 454’s machines
STEVE M O O R S
company had sequenced Watson’s DNA only three times and published in top journals includes the partial sequenc-
(each run increasing accuracy and filling gaps); nine passes ing of a Neanderthal genome and the development of new
3 The wells are packed with smaller beads (in red) con-
taining the enzymes sulfurylase and luciferase, holding
the larger beads in place. Nucleotides then flow sequen-
tially over the wells, so that the addition of each A, C, T,
or G can be tracked.
ATP
Luciferase
Light
ing their raw genomes, people will have professionals help for Science, is working on a book that looks at the genetic differences
them interpret the information. separating chimpanzees from humans.
The Trouble
with Knowledge
Technology that alters human nature will upset our inherited moral categories,
argues one of Britain’s most esteemed philosophers. In a posthuman future, he
asks, how will our children and grandchildren know right from wrong?
By Roger Scruton
Illustration by Sam Weber
advance, and in particular the fear of genetic engineer- Like Ruskin, environmentalists who lament the
ing and the possibilities that it opens to us. As science costs of present knowledge tend to forget the costs of
advances, bringing nearer and nearer the day when former ignorance. Burning wood caused the defores-
Jill can be designed by Jack for uses of his own, many tation of Europe, the desertification of North Africa,
people are beginning to share Huxley’s anxiety. Tech- and the drying up of lakes and rivers all over the
nology, they fear, will imperil human freedom. One Middle East. This was an environmental catastrophe,
generation will be able to assert what the bioethicist which could have been prevented had the Romans and
Leon Kass has called a “genetic despotism” over the other ancients known what we know about soil ero-
next, and gradually, as human nature is transformed sion, microclimates, and the chemistry of carbon. The
in accordance with our own designs, the point and environmental problems that we confront today are
value of life will slip from our grasp. not going to be cured by returning to old ways of life
or old ways of extracting energy. It is not technology
’Twas Ever Thus that has caused our environmental problems but
The problems of biotechnology are in one respect like incompetent technology—technology that has failed
the problems of any technology. All discoveries, how- to address the real question, of how to extract energy
ever beneficial, have unwanted side effects, and any without damaging the planet. As Butler might have
technology can be used to good or bad ends. Hence said to the inhabitants of Erewhon, Don’t destroy the
there is no technological advance that is not greeted, machines; let the machines take over. But first make
at some stage, by protests. History does not record the sure they are correctly programmed.
protests that surrounded the invention of the wheel. However, that response does not get to the heart of
But it certainly records the protests that surrounded the current anxiety. Our desire for a controlled envi-
the invention of the railways. For the great critic and ronment wars with our sense that some things ought
social philosopher John Ruskin, the railways were a to be beyond our control—things like the tides, the
ruthless assault on rural tranquility: they destroyed seasons, the movement around us of the elemental
the sense of place, they uprooted settled communities, forces on which we depend. To attempt to bring them
they overran the countryside with steel-clad ugliness under control is, we believe, to challenge fate, whose
and urban sprawl. They set us all in motion, when only law is the law of unintended consequences.
the true point of human life, Ruskin thought, was
to stay quietly where we were. Oddly enough, the The “I” and the “We”
railway bridges and stations of England were built There are two contrasting attitudes that we take toward
according to aesthetic principles influenced through practical questions, which we might call the “I” atti-
and through by Ruskin’s writings, and in particular tude and the “we” attitude. As a rational agent, I see
by The Stones of Venice; they are looked back on now the world as a theater of action, in which I and my
with intense nostalgia, as symbols of peace, place, goals take a central place. I act to increase my power,
and distance. And campaigners against automobiles to acquire the means to realize my objectives, to bring
adduce railways as their ideal of a safe, environmen- others to my side, and to work with them to overcome
tally friendly, and aesthetically pleasing link from obstacles. This “I” attitude is implanted deep in the
place to place across a continent. psyche, since it defines the starting point of all prac-
Even if Ruskin’s protest against the railways has tical reasoning and contains an indelible intimation
lost its persuasive force, it belongs to a habit of mind of the thing that distinguishes people from the rest
that is one of our deepest instincts. For Ruskin, the of nature—namely, their freedom. There is a sense in
railways threatened one of the fixed points in our which animals, too, are free: they make choices, do
moral universe, which was the earth itself—the earth things both freely and under constraint. But animals are
that provides the food we eat, the water we drink, and not accountable for what they do. They are not called
the stones with which we build. There is a natural way upon to justify their conduct, nor are they persuaded
of using the earth, which is to respect it as our home. or dissuaded by dialogue with others. This strange fea-
When we build, we must treat the land as a place of ture of the human condition has puzzled philosophers
settlement, into which our lives are harmlessly slotted since Aristotle; and it is the foundation of all that is
like those of fish in the sea. In a similar vein, contem- most important to us. All those goals that make human
porary environmentalists complain that by exploiting life into a thing of intrinsic value—justice, community,
the earth for our ephemeral purposes, we treat as a love—have their origin in the mutual accountability of
means what should be respected as an end. persons, who respond to each other “I” to “I.”
Behind all my projects, however, like a horizon did when, after an elevating speech about the damage
against which they are projected, is another and quite we humans inflict on ourselves by absorbing passively
different attitude. I am aware that I belong to a kind, the entertainment that we should be creating actively,
and that kind has a place in nature. I am also aware he tossed the thing through the window and then ran
that we are part of a world to which we are adapted. down the stairs to finish it off with a hammer.
Whereas the “I” attitude seeks change and improve- The change in human nature that has come from
ment, overcoming the challenges presented by nature, television is, however, both small and manageable. We
the “we” attitude seeks stasis and accommodation, can deal with it through our old moral and prudential
confirming that we and our world are at one. Things categories. Children raised on television can under-
that threaten the equilibrium between human beings stand one who tells them that there are other and bet-
and our environment, either by destroying that envi- ter forms of entertainment; there are clear examples
ronment or by undermining human nature, awaken in of “conversion experiences,” in which addicts sud-
us a profound sense of unease, even of sacrilege. The denly and definitively turn the thing off. Television
“we” attitude tells us that we must never disturb the has not led us to revise the list of human virtues so
two fixed points of our universe, the environment and as to include apathy and voyeurism, or to downgrade
human nature. This attitude may be the residue of pre- the appeal of courage, justice, and self-sacrificing love.
historical events, an unconscious memory of the origi- All in all, it leaves our vision of happiness unaltered.
nal harmony between “our hunting fathers” and their True, it has proved to be no more than a stepping stone
natural home, from which our species departed on its toward other and more radical forms of entertainment
journey into knowledge. But it continues to exert its and communication. But, we are apt to feel, it is best
influence on our practical reasoning, filling our minds to accept these technological advances, to take comfort
with ideas of a prelapsarian innocence. in the ability of human beings to adapt to them, and to
It will be objected that human nature does not stand
still. The “I”’ attitude restlessly pursues the path of
invention, and in doing so radically changes the focus ... after an elevating speech about
and the goal of human conduct. Consider television.
Here is a technological achievement that has changed
the damage we humans inflict on
our world. It is a source of pleasure to billions and ourselves by absorbing passively
a channel of instruction and information that keeps
people comfortably entertained at home when they
the entertainment that we should
might otherwise have been outside fighting. Such, at be creating actively, he tossed the
least, is the good side of it. But as with so much tech- thing through the window ...
nology, there is a bad side too. The physical effects of
television, in the form of obesity, heart disease, and
general apathy, are observable everywhere. So too incorporate them into new forms of community and
are the mental effects: the shortened attention span, new ways of reaching out to our kind. For the kind
the inability to comprehend abstract arguments, the hasn’t changed, nor have its needs (see “Literacy and
exaggerated appetite for visual stimulus, the enhanced Text Messaging” on technologyreview.com).
aggression when dealing with ordinary things, and the But this returns me to Huxley’s dystopia. As Huxley
debilitating addiction to the very thing that causes those foresaw, the same easygoing attitude cannot be taken in
faults, which is the moving image on the screen. All this the face of those technological developments that bring
has been well documented (and in “Television Addic- human life itself within our power. From the moral point
tion Is No Mere Metaphor,” an article in the February of view, biotechnology is inherently problematic. It is
2002 Scientific American, Mihaly Csikszentmihalyi not simply that the research needed to develop its tech-
and Robert Kubey make a stab at identifying the neu- niques involves the manipulation of living things, both
rological cause of the addiction). Those of us who animal and human, in ways that some would regard as
take due note of the arguments will, drawing on our immoral. It is that the techniques themselves are inher-
vision of human nature and of the capacities and virtues ently subversive. Like other technical advances, they can
required for its fulfillment, control our children’s view- be applied to the benefit of human beings and also to
ing times, try our hand at programming the machine their harm. But however they are applied, when they
with TiVo or a built-in censor. Failing that, we will are applied to us, they alter us in ways that affect our
revert to the Erewhonian solution and do as my father conception of what we are. Since our moral opinions
derive from our conception of human nature, this altera- Cures that increased the chances of a long life were
tion leaves us disoriented, without the capacity to judge accepted as unquestionable benefits. And the old Hip-
the right and wrong of what we do. Some welcome pocratic oath, by which doctors dedicate themselves to
this development, believing with Nietzsche that human the goal of restoring health and refuse to harm their
nature must be transcended, into a world “beyond good patients, seemed sufficient to resolve the occasional
and evil.” For others, however, Nietzsche’s prophecy of moral dilemmas. Joint replacements, organ trans-
the Übermensch and his postmoral world should serve plants, and the possibilities of stem-cell therapy (to
as a warning. For such people there is a perceived need name just a few techniques) have changed all that. Old
for the President’s Council on Bioethics, whose mission age is fast becoming a disease in its own right, and one
is “to undertake fundamental inquiry into the human that can be prolonged far beyond the previously recog-
and moral significance of developments in biomedical nized norms. Old people can be kept alive with spare
and behavioral science and technology.” parts donated by or purchased from younger people.
Whichever line we take, we must recognize that we One day, in the not-too-distant future, they will be
are at a turning point in our ability to alter our biolog- patched up with stem cells taken from embryos. And
ical nature. We already have powers to prevent fertility with each medical advance, new ways of dying reveal
and also to promote it. We can initiate life in a labora- themselves, along with new ways of being an unutter-
tory, and nurture it in vitro. We can screen for genetic able nuisance to others. As biotechnology goes on post-
disorders in embryos and decide from the results poning the day of reckoning, old age becomes an ever
whether they ought to survive (see “Picking the Best more visible reality among us—to the point where, in
Embryo from the Bunch” on technologyreview.com). a few decades, there will be whole societies in which
We can insert new genes into parts of the adult body the majority are over 50 years old.
and will soon be able to insert them into gametes and The second law of thermodynamics, which tells us
embryos. There is hope, as the fertility expert Robert that entropy is always increasing, seems to imply that
Winston suggested in his Alfred Deakin Lecture in all systems will randomize in the long run, ourselves
Melbourne on May 13, 2001, that we might engineer included, and therefore that the right thing is to accept
the removal of the gene that causes beta thalassemia old age and its attendant ills with whatever serenity we
(a form of anemia)—a gene carried by one out of seven can muster. We can more easily do this if we follow our
Sardinians. We can replace body parts with artificial ancestors and associate aging with wisdom and dignity.
versions, and we can transplant organs from one body By pursuing wisdom, old people make themselves use-
to another. We can wire computer chips into the body— ful to the young and so ensure the only kind of earthly
and maybe soon into the brain, to enhance memory afterlife that matters, which is the affectionate memory
or even intelligence. We are on the verge of a stem- of those who are not yet dead. So people used to think,
cell therapy that could reverse some forms of blind- at least; but Aubrey de Grey, a highly controversial self-
ness (see “Using Stem Cells to Cure Blindness” on described “theoretical biogerontologist,” will have none
technologyreview.com). All such developments both of it. The answer to the moral problems of longevity,
fascinate and alarm us. They promise relief from he believes, is to replace longevity with indefinite life,
degenerative diseases. But they also undermine that so that we all have the chance to be eternally young.
“fixed point” on which the “we” attitude is focused, De Grey’s obsessive pursuit of the elixir of eternal life,
the fixed point of human nature—the fixedness of which was described by Sherwin Nuland in the Febru-
which was safeguarded by traditional religion in the ary 2005 issue of this magazine, must surely represent
doctrine that we are created in God’s image and are an extreme case of technological confidence. Decay,
therefore as unchangeable as He. de Grey argues, is reversible: import enough energy
into a system and order can be indefinitely preserved.
The Anxiety of Age In the case of aging, this requires us to reverse all the
Human anxieties are never more vividly felt than processes that lead to the collective suicide of a colony
when we contemplate old age. In earlier times, when of human cells. A tall order, perhaps, but not one that
it was generally assumed that human life had a divinely we can rule out a priori.
ordained span of threescore years and ten, when doc- What if de Grey’s project succeeds? The “I” atti-
tors did not reproach themselves when their octoge- tude rejoices at the thought of immortality; but the
narian patients died, and when the scarcity of medical “we” attitude prompts us to hesitate. Imagine a world
resources meant that the young had precedence in in which every human being, barring accidents, could
the use of them, old age was not an ethical problem. stay around forever. If the planet were to bear the
weight of its immortal passengers, their numbers etal surroundings. Like everything else, it is treated
would have to be strictly limited. Reproduction, in vitro rather than in vivo.” But then, isn’t that the
beyond a certain point, would have to be ruled out. direction in which we are going? The inhabitants of
Resources would have to be precisely allocated and Huxley’s brave new world are produced in vitro and
scarcities avoided. For these eternal beings would be never really emerge from the bottle. They too have
dangerous—and especially to each other. They would “untrammeled freedom of choice,” but it is an illu-
have worked out ways to exert and survive aggres- sory freedom, since their controlled encounter with
sion, and these abilities would put them way ahead reality presents them only with the experiences and
of any mortal competitors—ahead of everything save the ambitions that their makers allow. There is no
themselves. Life among the immortals would be scary room in their world for virtue, love, or self-sacrifice,
beyond belief; its possibility would depend on a rigor- since they are accountable for nothing that happens to
ous system of totalitarian control, which would forbid them and nothing that they do. The lonely “savage,”
the ordinary forms of human happiness, not least the grieving for his mother and nurturing his spirit on
bearing and loving of children. Hardened by centu- Shakespeare, reacts to the spectacle of that world by
ries of cynical dealings, the joyless predators would committing suicide. For it is a world without mean-
prowl around each other, seeking the small, spare ing, a world in which the categories that endow things
advantages that are the only things worth aiming at with moral significance no longer apply.
in a world where everything is allocated by a com-
mittee of immortal enforcers. The Morality of the Body
Huxley’s tale reminds us that our moral concepts are
The Moral Confrontation developed in vivo, not in vitro. And they are rooted
Now, it is not as though the world of art and literature in the very “we” attitude that is threatened by the
has been silent on this issue. Poetry, drama, paint- careless pursuit of mastery. When we envisage situ-
ing, and music show us that mortality is inextricably ations that involve a reshaping of human nature, so
woven into the human scheme of things; that our vir- that all those features that traditional morality was
tues and our loves are the virtues and loves of dying designed to regulate—aggression, fragility, the dread
creatures; that everything that leads us to cherish one of oblivion; love, hope, the thrill of desire—either dis-
another, to sacrifice ourselves, to make sublime and appear or are transformed entirely, then we conjure
heroic gestures, is predicated on the assumption that worlds that we cannot understand and that do not in
we are vulnerable and transient, with only a fleeting fact contain us. Were we, like Huxley’s savage, to find
claim on the things of this world. On such grounds ourselves washed up on these imagined shores, we
Leon Kass has argued for what he calls the “blessings should be as disoriented and unconsoled as he. The
of finitude”—for the intimate connection between the right to life is not a right to immortality but a right to
things that we value and the fleetingness of life. live and die unmolested, a right to pursue the proj-
That is not how Aubrey de Grey sees the matter. ects that mortals naturally assume, all of which are
He told Nuland that “the right to live as long as you predicated on their transience. To speak of a “right
choose is the world’s most fundamental right.” De Grey to life” in a world where life is freed from the con-
silences all moral qualms about his mission by affirm- ditions that make it meaningful is to lift the concept
ing his belief that he has a moral duty to proceed with from the context that provides its sense.
it. What greater benefit can be offered to humanity Even if immortality lies forever beyond our reach,
than the benefit that overcomes the curse of Adam and the progress of biotechnology has created moral
vanquishes our greatest fear? As for future generations problems of a kind that place their own strain upon
and the love of children, in de Grey’s view reproduc- the ordinary conscience. Cosmetic surgery, organ
tion has until now been simply the “done thing,” the transplants, mood-enhancing drugs—all such things
result of indoctrination into values that will have no have begun to change our conception of the body
place among the immortals. and its relation to the self. It is often complained
De Grey argues that we have a moral duty to pro- against Descartes that he made so radical a distinc-
vide people with the choice as to how long they will tion between mind and body as to make it impossible
live. Sherwin Nuland rightly protests that “as with to understand how there could be any connection
every other of his formulations, this one—the concept between them. But even Descartes protested that
of untrammeled freedom of choice for the individual— “I am not merely lodged in my body as a pilot in a
is taken out of the context of its biological and soci- ship”—implying that there is an intimacy of connec-
tion here that makes it entirely natural to say of my cause of finding a cure. Such experiments inevitably
body that it is not mine but me. Can we still say that recall science fiction stories about hybrids of humans
when so much that happens to my body happens by and animals. Ordinary people, confronted with these
my own design? scenarios, will throw up their hands and say, “Don’t
On the other hand, the idea that both body and go there!” This was the reaction of the British Par-
brain are property is gaining ground. Cosmetic sur- liament last year when it proposed a law that would
gery (on which Americans spend approximately $10 forbid the hybridization of human embryos. Interest-
billion a year) and mood-enhancing drugs make it ingly enough, however, scientists already working on
possible for people to alter their bodies and brains, the project complained that the government had not
to appear with new faces and even new personalities, understood its value, that important medical break-
and yet somehow retain that core of self-identity that throughs were promised, that the research would
enables them to say these new bodies and new charac- bring hope to many who are currently suffering from
ters are “theirs.” In these and other ways, there arises a terminal ailments. In other words, the project should
separation between self and body of a kind that might be permitted, since the results might be beneficial.
lead us once again to entertain ideas of “untrammeled
freedom.” And the new world of enhanced bodies and Hubris and Piety
shriveled selves will be one dominated by the “I” atti- Sherwin Nuland refers to his own “secular spiritual”
tude—a world in which the “we” attitude has retreated position, which prompts him to recoil from this kind of
into silence. Imagine a race of humans who can not radical refashioning of human destiny. I know what he
merely live forever but also alter their physiognomy means. Religious people, who see their time on earth
and even their fundamental character at will, who can as a pilgrimage, will have no difficulty in understand-
ing that some discoveries should not be pursued; didn’t
death enter the world through the lust for knowledge?
The new world of enhanced There are techniques that we ought not to develop,
since in developing them we are playing at God, as
bodies and shriveled selves will be Adam played at God in trying to distinguish good and
one dominated by the “I” attitude evil for himself. The Greeks described this playing at
God as hubris and also as an offense against sebas, or
—a world in which the “we” atti- piety. And hubris, they believed, brings down the ven-
tude has retreated into silence. geance of Olympus. The Romans took over the idea of
piety and made it into the cornerstone of their some-
what godless, or at any rate very earthbound, religion.
reëngineer their bodies, taking spare parts from oth- And the Roman pietas corresponds, I believe, to the
ers or from embryos, perhaps growing embryos for “secular spiritual” hesitation expressed by Nuland.
the purpose. Maybe, since children will be a threat in Piety is a kind of metaphysical humility—a recognition
any case in the world to which these people belong, of our dependence and fragility, and of the dangers of
human embryos will be bred only for spare parts meddling too much in nature’s secrets. It is another
and never allowed that “right to life” that Aubrey name for the “we” attitude that I have been expound-
de Grey promises to all of us forever. Without doubt ing in this essay, the attitude that asks us to respect the
these new humans will strive to outdo one another in fixed points that we should never displace from their
beauty, strength, cheerfulness, and all the other fea- allotted positions in our moral universe.
tures that bring success in life—and will, with time, By putting the problem in that way, however, we
become equally successful, which means, of course, endow it with an insoluble character. The “we” atti-
not successful at all. tude, which puts intuitive limits on our desire for
We can go on imagining futuristic scenarios of knowledge and power, is an attitude that we have every
this kind, and there is no real limit to them. Tech- reason to acquire. But it is not a reasonable attitude.
niques now opening before us—cloning, hybridiza- On the contrary, it involves a rooted refusal to reason, a
tion, genetic manipulation—present possibilities that determination to draw a line and to take a stand at the
both fascinate and frighten us. Already researchers point fixed by our moral intuitions. “Don’t go there!” is
have implanted a variety of human genetic sequences all it has to say to us; and its deliverances are as unper-
into the DNA of mice, so as to induce diseases pre- suasive to the person who does not share them as the
viously observed only in humans—all in the worthy taboos of a primitive religion. Indeed, some would
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Essay
respond, the Roman concept of piety is no real advance ster were those moral capacities and emotional needs
over the Polynesian concept of taboo: these are just two that are the core of human freedom. It is not that Fran-
different names for the same fear, the same retreat, the kenstein had to implant into the monster some peculiar
same offense against knowledge and discovery. We spark of transcendence so as to endow it with freedom.
have no alternative, as rational creatures, to pursuing With speech comes reason, with reason accountability,
the path that knowledge has opened up to us. and with accountability all those emotions and states of
Moreover, by closing off particular paths we risk mind that are the felt reality of freedom.
depriving ourselves of the very knowledge that we A rational freedom means the ability to act upon our
need if the fixed points are really to be safeguarded. conscious decisions, on the basis of reasoned assess-
The earth can be saved only if we find alternatives to ments of the options, and thereby to become answer-
fossil fuels—and find them soon. Biotechnology may able to others for the things that we do. All rational
look like a threat to one of our fixed points (human beings have this ability, since that is what rationality
nature), but it may be the final anchor of the other (the means. We no more remove this freedom from our
earth). For it promises one of the most plausible ave- children by genetic manipulation than we remove it
nues to sources of clean and renewable energy—for by choosing our sexual partners on the basis of beauty,
example, fuel generated from biomass by carefully strength, or intelligence—and thereby increasing the
engineered microörganisms (see “Why Termite Guts likelihood that those attributes will be passed on to
Could Bring Better Biofuels” on technologyreview.com). our children. Whatever Jack does to engineer Jill, she
And if the fixity of human nature seems to be at risk will have the freedom to thwart his purposes and to
from biotechnology, we should remember that it is use her powers against him. By being accountable to
part of our nature to take risks with our nature—to him, she will force him to be accountable to her. The
adapt it to our uses in order to enhance our beauty, our worst thing Jack could do to Jill is what Frankenstein
knowledge, and our power. Why should it be accept- did to his monster—look on her as in some way out-
able to achieve these results through clothes, books, side the sphere of human freedom.
and exercise, and not by transferring a gene or two? If The sphere of freedom is not one of untrammeled
it is a violation of our nature to manipulate our genes, freedom. It is a sphere of responsibility, in which
why is it not also a violation of our nature to forbid people pay for their freedoms by accounting for their
this? We are free, after all, and attempts to curtail our use. Freedom comes into being through the exercise
freedom, when not justified by some urgent need, of rational choice, in the conditions of society, and
diminish us. Jack makes himself answerable for Jill’s future in the
very fact of freely choosing to influence it. If this is
The Future of Freedom so, then the kind of genetic engineering that frightens
But what happens to freedom in the posthuman future? Kass might be less of a challenge than he believes. It
Leon Kass’s anxiety, that genetic manipulation might will not alter what is fixed in human nature, for little
permit a new kind of despotism of one generation over in our nature is fixed apart from this attribute that dis-
the next, is widely shared. If Jack can implant genes tinguishes us and that makes it impossible for others
into Jill, developing her in vitro according to goals of to control what we do. And Jill, when she emerges
his own, what remains of Jill’s freedom, and how will from whatever dish she was grown in, will have not
she react to her creator? Jill will not be a slave, exactly, only the “I” attitude that comes with freedom but also
but many people think that her designed nature will the “we” attitude that causes her to look around her-
put in question her ability to be truly herself in the self and wonder what kind she belongs to, and what
world. But what, exactly, is the worry? environment belongs to her. She might go the way
When Mary Shelley imagined the creation of Fran- of Frankenstein’s monster, offering love and never
kenstein’s lonely monster, she was astute enough to see receiving it. But the chances are that she will be as
that if the monster was to be a human replica, it would well adapted to her world as we are to ours, and as
have to be like us in ways other than its physical appear- repelled by the processes that created her as we might
ance and its animal life. It would have to be capable of be. And when it is her turn to have children, she will
hope and despair, admiration and contempt, love and leave their genetic makeup to her gods.
hate. And in her story the monster became evil, as you or
Roger Scruton is research professor at the Institute for the
I might become evil, not because he was made that way,
Psychological Sciences in Arlington, VA, and the author of
but because he searched the world for love and never more than 30 books, including Modern Philosophy. He farms
found it. As we might put it, programmed into the mon- in Wiltshire, England, and in Rappahannock County, VA.
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Kerry Clark, CEO, Cardinal Health Klaus Kleinfeld, Ph.D., CEO, Siemens Sidney Taurel, CEO, Eli Lilly Tony Zook, U.S. President and CEO,
AstraZeneca Pharmaceuticals LP Bill Cook, Founder, Cook Medical John Capek, Ph.D., President, Abbott Vascular Tim Johnson, M.D., ABC News
Joanne Silberner, NPR Steve Sternberg, USA Today Waleed Hassanein, M.D., CEO, TransMedics Rich Ferrari, De Novo Ventures
Ed Kania, Flagship Ventures Harry Rein, Foundation Medical Partners Gary Becker, Ph.D., Nobel Laureate, University of Chicago
Books, artifacts, reports, products, objects
I
n the past five months, Apple has applications,” the company wrote. ness is better heat dissipation. (Apple
dropped the word “Computer” from “This, along with its products’ innova- has long had more problems with heat
its name; settled its long-standing tive industrial designs, intuitive ease- dissipation than other computer com-
dispute with Beatles music publisher of-use, built-in graphics, multimedia panies, because of Steve Jobs’s intense
Apple Corps; introduced the Apple TV, and networking capabilities, uniquely dislike of fan noise.)
a set-top box based on its iTunes tech- positions the Company to offer inno- It’s too early to say whether the
nology; and announced that it is get- vative integrated digital lifestyle solu- Apple TV will be a success (if it does
ting into the cell-phone business. Apple tions.” It all starts with computing. fail, it is sure to be quickly forgotten,
wants us to believe that it is no lon- Consider the Apple TV. This mis- given how good Apple is at burying
ger a computer company but, rather, a named product is really just a little mistakes). Nevertheless, in the past
digital “lifestyle” company, building a single-board computer with a 40- few years Apple has enjoyed a return
set of high-tech experiences gigabyte hard drive run- to prominence within the computer
around a core of technolo- APPLE TV ning software that offers a industry—and not just because of its
gies and designs that are www.apple.com/appletv user interface similar to that designs. In the world of servers and
OS X, VERSION 10.5
warmer, cleaner, easier to www.apple.com/macosx/ of iTunes and Front Row, machine rooms, where ease of use and
use, and more enjoyable leopard which have been available style are largely irrelevant, Apple has
than what its competitors on Apple’s desktops and emerged as a company that delivers
in Seattle and Japan have to offer. laptops for a while. In other words, extraordinarily reliable, cost-effective
But peel off the skin and Apple it’s a slightly repackaged Mac Mini— computing hardware. Its rack-mounted
emerges as a computer company one that’s thinner and wider—with a Xserve server is showing up in major
that’s tried and true. Yes, Apple has slightly different selection of video out- corporations and in supercomputing
the world’s largest online music store. puts. Even the remote control is the clusters. Organizations are even pur-
Yes, Apple has more than 170 brick- same one that Apple sold me with my chasing Apple’s Xserve RAID storage
and-mortar stores around the world, MacBook and iMac. (To learn a bit array and using it with non-Apple serv-
which sell a lot more than just laptops. about how Apple designs its products, ers running Windows or Unix.
But a deep commitment to computing see “Different,” p. 54.) Unlike most of its hardware and
is what holds this empire together. I am not the Apple TV’s target software rivals, Apple has eagerly used
Consider this, from Apple’s recent audience. This is a box for families open standards and open-source soft-
quarterly filing with the U.S. Securi- that have wide-screen HDTV panels ware to develop—ironically enough—
ties and Exchange Commission. Apple hanging on the walls of their family a system that combines proprietary
is “the only participant in the personal rooms. In my family we are much hap- hardware with proprietary software.
computer industry that controls the pier gathering around my wife’s desk Apple’s iCal was one of the first widely
design and development of the entire and watching movies on the 20-inch available desktop calendar programs
personal computer—from the hardware iMac that we bought last year. In fact, to adopt the iCalendar standard; Apple
and operating system to sophisticated the Apple TV won’t even work with embraced iCalendar so early that many
people mistakenly thought Apple had ing to the company, Leopard will be That’s a lot of money for an incre-
invented it. Instead of creating pro- unveiled “sometime this spring.” For mental release, but the lack of license
prietary e-mail protocols to connect now, only developers and perhaps a management means that payment is
Apple Mail with the company’s paid few lucky reviewers have played with based largely on the honor system.
online service, Apple adopted the it—and both are bound by the most (Compare that with Windows, where
industry-standard IMAP protocol. The blood-curdling of nondisclosure agree- activation codes accompany every oper-
Mac OS ships with the Apache Web ments not to reveal anything about it. ating system CD-ROM.) This may lose
server, the Postfix mail server, and the But here’s what we can say about the some sales, but the result is that few
OpenLDAP directory server. All this OS, based on the company’s public Apple customers hate the company the
borrowing is completely legal, and the announcements and on those prod- way so many Windows customers hate
result is that Apple is able to direct ucts and services that will be part of it Microsoft. Apple even sells a “Family
more of its R&D dollars to develop- but are already in use. Pack” version of its operating system,
ing distinguishing technology, since Leopard is Apple’s sixth major OS which lets diehard Mac fans spend an
it doesn’t have to spend as much on X release in six years. Maintaining that extra $70 for the legal right to install
the “plumbing” of today’s information pace is quite an accomplishment, espe- the OS on “up to five” computers in
infrastructure. That directly benefits cially considering that Microsoft didn’t their homes. I bought one last year: it
customers by lowering Apple’s cost release a significant upgrade to its contained exactly the same DVDs that
of innovation. It also benefits Apple’s operating system between the launch the single-user edition did. The differ-
third-party developers by making of Windows XP in 2001 and the release ence is in the buyer’s heart.
Macintosh development not all that of Vista this year. This contrast reveals Mac OS 10.5 will work hand in
different from Linux development, more about business strategy than hand with Apple’s fancy online ser-
which is generally regarded as a lot about technical acumen: what Apple vice, .Mac. Priced at $99.95 a year,
easier than developing software for has done is move its loyal customers .Mac gives you an @mac.com e-mail
Microsoft Windows. from a software purchase model to a address and a gigabyte of storage acces-
software subscription model. Each of sible through the .Mac Web interface
Leopard Apple’s new releases has offered sig- or through Apple’s mail application.
B R IAN STAU F F E R
Which brings us to Mac OS X version nificant improvements to part—but not There is also iDisk, which lets you store
10.5, or “Leopard,” one of the center- all—of the Macintosh system, and each files on Apple’s servers and share them
pieces of the “new Apple.” Accord- has cost $129. between computers. On your desktop,
iDisk looks like just another disk drive, puting.” But whereas Sony largely program will have a better handle on
but you can also access it through the ignored Rekimoto’s work, Apple has what to do when mail servers are not
.Mac website. You can even mount taken the idea mainstream. available online. And if you type a
the drive from a Windows computer Being able to browse and restore query into Apple’s unified “help” sys-
using a Windows program that Apple files from a backup is nothing new— tem, it will now search through the
provides. The .Mac service also offers programs like Retrospect and even menus of the program you’re using to
one-click Web publishing, which works Microsoft Backup have been doing find an answer. Since the help func-
with any Web-design application but this for years. The real difference is tion is built directly into the operating
works especially well with Apple’s that Time Machine will be integrated system, it will even work with old pro-
easy-to-use iWeb designer. It’s even with the Mac’s new operating system: grams like Microsoft Word.
easy to create password-protected Web you can browse your backups simply There are some things I would hope
pages for family, friends, or business by clicking an icon from the Finder. Leopard includes by the time it ships.
associates. I suspect that Time Machine will fre- Users will certainly be able to set up
The power of .Mac—largely ignored quently be used to recover files that the operating system’s firewall to fil-
by other reviewers—is that it brings to would just be too much bother to ter incoming data transmissions. But
Apple users the same kinds of services restore with other systems. Finally, will they be able to put restrictions on
that most Windows users get from because Time Machine is an operat- outgoing ones, too? If not, the Mac’s
their corporate IT departments. Think ing service, other programs can use it firewall won’t be able to prevent spy-
of .Mac as a big Microsoft Exchange directly. For example, you can go back ware that’s running on your computer
Server that automatically synchronizes in time and see how particular entries from reporting on your actions. True,
e-mail, bookmarks, website usernames in your address book have changed, there is currently precious little spy-
and passwords, and other kinds of con- or find photos that were accidentally ware written for the Mac. But there
figurations to work with all your Macin- deleted from your iPhoto database. is some, and it would be good to have
tosh computers. This is a huge benefit For the initial backup, I believe that some extra protection built into the
for anyone who has both a Mac lap- Time Machine will take roughly 10 operating system: as Macs become
top and a desktop, but it’s also super- minutes for each gigabyte of data on more popular, the amount of spyware
handy for people who read their e-mail your system; for the typical desktop is sure to increase.
both on their Macs and remotely, via or laptop, you should probably bud- I am no Mac bigot: I have a PC
the Web. And all your .Mac mail and get 20 hours. Afterwards, you can set running Windows XP on my desk at
files are cached on your computer, not the system to perform an incremental home, and I use servers running Free-
on a server as with Google’s Gmail, so backup on a regular basis—say, at 4:00 BSD and Linux every day. But the only
they’re available when you don’t have every morning. I imagine that you’ll things I use that PC for are Quicken
Internet connectivity. be able to use this in conjunction with Home and Business and a scanner
With Mac OS 10.5, Apple will dra- the alarm clock that’s built into every that’s incompatible with my Mac.
matically improve the services that .Mac Mac, so that your computer automati- When I visit my friends who are still
provides to Apple users. For example, cally turns itself on every morning and using PCs, all too often I find myself
iCal will support group scheduling, backs itself up before you awake. spending half an hour “fixing” their
with calendars that can be viewed by Another area in which Apple has machines so that they don’t find them
multiple users. And you will be able apparently invested time and money so tremendously frustrating.
to synchronize notes, to-do lists, items is the Mac’s parental-controls feature. I used to tell my friends, “Get a
in the dock, and all application prefer- Since I’m the father of a 10-year-old Mac.” These days I don’t bother. Given
ences across multiple computers. girl, this is something that immedi- iTunes, Apple TV, and the new iPhone,
On the desktop, Leopard’s center- ately caught my eye. I suspect that my friends will be able
piece will be Time Machine, a break- There will be a little additional to use more and more of Apple’s tech-
through application that will back up apple-polishing in the 10.5 release. nology from their PCs as time goes on.
your Mac to a high-capacity external Apple will further improve the com- But they’ll still miss out on the totally
drive and then allow you to cruise patibility of its operating system with unified Mac experience—one as firmly
through these backups chronologi- both Microsoft products and emerging rooted in the ideal of the easy-to-use
cally. Jun Rekimoto of Sony Com- standards. Apple’s bare-bones TextEdit desktop machine as it ever was.
puter Science Laboratories in Tokyo will now save text as HTML or in the
Simson Garfinkel researches computer foren-
pioneered this approach back in the Microsoft Word 97, 2003 XML, RTF, sics at the Harvard Center for Research on
1990s, calling it “time-machine com- or Word 2007 formats. Apple’s mail Computation and Society.
O
nical savvy or the help of a Web devel-
off the California coast, com- ted a candidate, but planes dispatched oper). Mechanical Turk outsources
puter scientist Jim Gray left San to that area found nothing. these so-called human intelligence
Francisco on his 40-foot yacht Tenacious Gray’s family called off the search tasks (HITs) to willing workers across
and made for the Farallon Islands, 43 on February 16, and his disappearance the Internet, who earn a small fee for
kilometers beyond the Golden Gate remains a mystery. But the massively each one they complete.
Bridge, where he planned to scatter the distributed, Internet-based search for HITs can be both boring and touch-
ashes of his recently deceased mother. Tenacious, probably the largest effort ingly human. (A Pasadena family whose
He failed to return that evening. of its kind in history, stands as a tribute Yorkie had been abducted offered work-
For the next four days, the U.S. to Gray and as a powerful example of ers $0.10 for every time they posted
Coast Guard searched the ocean the emerging technology of “human- notes about it on forums, message
around the Farallons but found no assisted search.” Few of the tech- boards, or MySpace pages.) The search
trace of him. Gray’s friends nology’s applications are of for Jim Gray, however, points toward
and colleagues, however, AMAZON the life-and-death variety. a significant role for the technology in
MECHANICAL TURK
refused to give up. A techni- www.mturk.com But having followed it for the future. Imagine armies of PC own-
cal fellow at Microsoft and a CHACHA some time, I believe that it ers reviewing airport security videos
pioneer in the development www.chacha.com will soon become pervasive, from around the country for the face of
of database systems and and that it will dramatically a single wanted fugitive, or scrutiniz-
transaction processing, Gray, 63, was change our assumptions and expecta- ing telescope images for signs of dan-
one of the most beloved figures in the tions about the search process and about gerous new near-Earth asteroids. The
computer science community. Execu- the types of work that can be accom- Web provides tools for interaction that
tives at Amazon, Sun, Oracle, Google, plished using the Internet. In contrast are turning people’s pattern recogni-
Microsoft, and other companies orga- to the Web’s famous disintermediating tion skills into a valuable commodity.
nized an intense private search, even effects in commerce, human-assisted The “people-powered search”
enlisting a plane owned by NASA—a search is a form of “reintermediation”— company ChaCha is another case in
close cousin of the U-2 spy plane—and an acknowledgement that software isn’t point. Since last fall, the company has
a satellite operated by mapping com- always king, and that sometimes it helps recruited 30,000 live “guides”: mostly
pany DigitalGlobe to collect thousands to have a middleman. retirees, college students, and work-
of new images of the areas to which Google’s remarkable success at at-home moms who labor at their lei-
Tenacious might have drifted. taming the jungle of text-based Web sure, spending as little or as much time
Despite all this firepower, though, pages fostered the dream among some as they like sharing their expertise on
Gray’s friends knew they’d need outside researchers that all digital informa- the best Web resources in various topic
help to analyze the images they accumu- tion could be indexed, organized, and areas. (Guides, who must be invited to
lated. So engineers at Amazon divided comprehended algorithmically—that join ChaCha by other guides, can earn
the images into tiles, each showing a is, using software alone. If this dream $5 to $10 per search hour.) The free
300-by-300-meter square of ocean, and ever comes true, it will be far behind search service begins with a text box
on February 2 they uploaded the tiles schedule. Meanwhile, entrepreneurs at for searching ChaCha’s traditional Web
to Amazon Mechanical Turk, a website Web companies such as Amazon have index. If a regular search doesn’t turn
where people can earn micropayments begun to show how the brainpower of up satisfactory results, a user can click a
in return for completing quick tasks— thousands of Internet users can be har- link labeled “Chat Live with a Guide,”
such as recognizing objects in photo- nessed for specific tasks that remain which sends the visitor’s query to the
graphs—that are difficult for computers beyond the capabilities of software. appropriate human. Once paired with
but easy for humans. More than 12,000 Mechanical Turk, named after an a guide, the visitor receives instant mes-
volunteers spent five days scanning 18th-century automaton that suppos- sages containing greetings and, some-
560,000 images for blobs of white pix- edly played chess but actually con- times, requests for clarification. The
tion but to gain social fulfillment.” Yahoo Answers, and in the prolifera- it just might come from a human.
I’ve found ChaCha’s guides to be tion of Internet-based instant messages, Wade Roush is a Technology Review contrib-
consistently pleasant and straightfor- which now outnumber voice calls. uting editor.
Silicon Brains
Computer chips designed to
mimic how the human brain
works could shed light on
our cognitive capacities.
By Emily Singer
U
nlike most neuroscience labs,
Kwabena Boahen’s lab at
Stanford University is spot-
less—no scattered pipettes or jumbled
arrays of chemical bottles. Instead,
a lone circuit board, housing a very
special chip, sits on a bare lab bench.
The transistors in a typical computer
chip are arranged for maximal pro-
cessing speed; but this microproces-
sor features clusters of tiny transistors
designed to mimic the electrical prop-
erties of neurons. The transistors are
arranged to behave like cells in the
retina, the cochlea, or even the hippo-
campus, a spot deep in the brain that
sorts and stores information.
Boahen is part of a small but
growing community of scientists
and engineers using a process they
call “neuromorphing” to build com-
plicated electronic circuits meant to
model the behavior of neural circuits.
Their work takes advantage of ana-
tomical diagrams of different parts of Among the most intriguing aspects firing of the second. As this process—
the brain generated through years of of the brain is its capacity to form known to neuroscientists as Hebbian
painstaking animal studies by neuro- memories—something that has fasci- learning—occurs in multiple neighbor-
scientists around the world. The hope nated neuroscientists for decades. That ing cells, it creates webs of connections
is that hardwired models of the brain capacity appears to be rooted in the between different neurons, encoding
will yield insights difficult to glean hippocampus, damage to which can and linking information.
through existing experimental tech- lead to amnesia. To better understand how this
niques. “Brains do things in tech- Extensive studies of neurons in the works, Boahen and graduate student
nically and conceptually novel ways hippocampus and other parts of the John Arthur developed a chip based on
which we should be able to explore,” brain have shed some light on how a layer of the hippocampus known as
says Rodney Douglas, a professor at neural behavior gives rise to memo- CA3. Sandwiched between two other
the Institute of Neuroinformatics, in ries. Neurons encode information in cellular layers, one that receives input
P H OTO G RAP H S BY E M I LY NATHAN
Zurich. “They can solve rather effort- the form of electrical pulses that can be from the cortex and one that sends
lessly issues which we cannot yet transmitted to other neurons. When information back out again, CA3 is
resolve with the largest and most mod- two connected neurons repeatedly fire thought to be where memory actu-
ern digital machines. One of the ways in close succession, the connection ally happens—where information is
to explore this is to develop hardware between them is strengthened, so that stored and linked. Pointing to a dia-
that goes in the same direction.” the firing of the first helps trigger the gram of the chip’s architecture, Boahen
STDP 50μm
synapses
pyramidal inter-
neurons neuron
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B I OT E C H N O LO GY changes of the photoreceptors and no mice with the extra sensor could tell
tweaking of the underlying neural cir- the colors apart while their normal
Mice with Enhanced cuitry, the findings suggest that the sen- counterparts could not.
Color Vision sory system is very plastic and can learn N EXT STE PS: Researchers plan to
Mice engineered to have a third to use entirely new information. This investigate how the visual system in
photoreceptor can distinguish more could explain how primates, the only the engineered mice adapted to take
colors than normal mice animals with trichromatic color vision, advantage of the new information.
developed their color-sensing abilities.
Primates may have taken advantage of
SOU RCE: “Emergence of Novel Color
Vision in Mice Engineered to Express a the extra visual information granted by
Bacteria Made to
Human Cone Photopigment”
Gerald H. Jacobs et al.
a new photoreceptor without evolving Harvest Light
Science 315(5819): 1723–1725 specialized wiring in the brain. A set of genes found in marine
M ETHODS: Researchers engineered microörganisms can give common
R E S U LTS: Researchers from Johns mice to express the gene for a photo- bacteria the ability to generate
Hopkins University and the Univer- sensing protein that can detect red energy from light
sity of California, Santa Barbara, used light, which mice usually can’t distin-
genetic engineering to breed mice that guish from green. In behavioral tests, SOU RCE: “Proteorhodopsin
have three kinds of photoreceptors, as the mice were shown three circles of Photosystem Gene Expression Enables
Photophosphorylation in a
humans do, instead of two, as mice colored light—two of the same color Heterologous Host”
normally do. After lengthy training, and one of a different color distinguish- Edward F. DeLong et al.
the mice were able to distinguish col- able to humans but not to normal mice. Proceedings of the National Academy of
G E RALD JAC O B S
ors that normal mice could not. After intensive training during which Sciences 104(13): 5590–5595
WHY IT MATTERS: Since the result the mice were rewarded for selecting R E S U LTS: The common bacterium
required only genetically induced the different color, scientists found that E. coli can be converted into a light-
genes they need to harvest energy from It could also be used to project images R E S U LTS: Thanks to a better under-
light helps explain how that capacity with extremely fine features, increas- standing of short-range forces between
could travel so widely. (The mecha- ing the precision of photolithography microscopic particles, MIT research-
nism for converting light into energy or enabling much more data to be ers were able to identify materials
described here, which was discovered crammed onto a DVD. that, combined in a solution, will
just a few years ago, is different from M ETHODS: The researchers carved arrange themselves to form a working
chlorophyll-based photosynthesis.) a valley shaped like a half-cylinder into rechargeable battery. In a prototype,
M ETHODS: The genes inserted into a piece of quartz. They then deposited attractive forces cause microscopic
the E. coli enabled them to synthe- alternating layers of silver and alumi- carbon particles to aggregate, form-
size two proteins: proteorhodopsin, num oxide on the walls of the cylin- ing an electrode and attaching to a
which is similar to a protein found in der. Each layer was just 35 nanometers current collector. Another, preëxist-
the human retina, and retinal, a light- thick and took the curved shape of the ing electrode—a solid slab—repulses
sensitive molecule that binds to proteo- quartz. This arrangement enables the the particles, creating the necessary
rhodopsin. When the proteorhodopsin lens to gather more visual information gap between electrodes.
is bound to retinal and struck with about the object being viewed, which W HY IT MAT TE R S: Such materials
light, it pumps positively charged pro- it then passes on to an otherwise con- could self-assemble into form-fitting
tons across the cell membrane. That ventional microscope. batteries in electronic devices. The
creates an electrical gradient that acts N EXT STE PS: So far, the lens can materials could also be used in tiny sen-
as a source of energy. be used to view only things in contact sors or micromachines.
N EXT STE PS: The researchers are with the bottom of its U-shaped valley. M ETHODS: The researchers com-
now working on ways to boost the It should be possible to build a version bined theoretical analysis with pre-
X IAN G Z HAN G
modified bacteria’s ability to harvest of it that does not need to touch the cise measurements of the short-range
and use energy from light. object being viewed. attractive and repulsive forces between
www.technologyreview.com/reader
From the Labs
M ETHODS: The researchers built chemical sensors. In addition, they actually in their peripheral vision, and
their mirror into a common type of are incorporating the mirror into solar the eye-tracking technology instead
laser, called a vertical-cavity surface- cells, in an effort to improve efficiency. picks up the area they’re really looking
emitting laser, that typically consists Chang-Hasnain is looking for commer- at. Kumar has developed algorithms to
of two mirrors sandwiching an “active cialization partners. compensate for these errors.
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I
n this special design issue, two
truths seem to emerge. First, gration lies with individual engineers contribution may come before the
in order to make great things, who are genuinely concerned with problem is defined. Similarly, engi-
technology companies must prac- the human uses of what they make neers need to know marketing objec-
tice collaboration. Bill Moggridge, a (including appearance, the use of tives because they may impinge upon
cofounder of the design consultancy which is to look at); with industrial their work in unpredictable ways,
Ideo, implores us, “Put together a designers who know that materials, and because they will help make the
team with a great engineer, a crazy methods, and structure are as impor- designers’ efforts understandable.
designer, a good businessperson, and tant as a clean line; and with corpo- Managers, including design manag-
a good human-factors scientist or psy- rate leaders who understand the role of ers, also need to become more sensitive
chologist of some kind, and put them the design process in corporate life. For to crediting. Engineers are understand-
in a room and get them to try to work without the support of top manage- ably incensed when they are not given
together” (see Q&A, p. 30). Second, ment, no integrated program of design credit for the design aspect of their
behind companies with well-designed and engineering will succeed. ... work, which is, after all, basic.
products are leaders who care deeply
about design. No company exempli-
fies that better than Apple, as Daniel
Turner reports (see “Different,” p. 54).
For the February/March 1983
TR, Ralph Caplan, a former editor of
Industrial Design, wrote “Designers
and Engineers: Strange but Essential
Bedfellows,” in which he asserted the
importance of those same two truths.
Whatever the project, stereotyp-
ing makes strange bedfellows seem
stranger than they really are. Design-
ers, like engineers, are insatiably curi-
ous about how things work. Engineers,
like designers, are attracted to some
forms simply because they are nicer
than others. I suspect that if design and
engineering are to be integrated, it will
not be through having designers master
high technology or engineers study the-
ories of form, but by exposing members
of both disciplines to the humanities.
Technology Review (ISSN 1099-274X), Reg. U.S. Patent Office, is published bimonthly by the Massachusetts Institute of Technology. Entire contents ©2007. The editors seek diverse views, and authors’ opinions do not represent
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