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1.

Employement Contract

STACY BAKERY AND COFFEE SHOP


EMPLOYMENT AGREEMENT
NO. 230/20/098561/19/03/2020

This EMPLOYMENT AGREEMENT is made effective for all purposes and all respects as of Thursday
19th March 2020 by and between
Name : Stacy Bakery and Coffee Shop
Address : 175 Ahmad Yani St. Giripurwo, Wonogiri

In this case acting on behalf of the Stacy Bakery and Coffee Shop referred to as FIRST PARTY.

Name :
Date of Birth :
Address :
Gender :
Religion :
Phone :
Position : Supervisor

In this case acting for and on behalf of self and here in after referred to as the SECOND PARTY.

WITNESSETH THAT:

WHEREAS, the parties hereto desire to enter into this Agreement to define and set forth the terms and
conditions of the employment of the Employee by the Company;

NOW, THEREFORE, in consideration of the mutual covenants and agreements set forth below, it is
hereby covenanted and agreed by the Company and the Employee as follows:

ARTICLE ONE
UNDERSTANDING OF WORK CONTRACT
FIRST PARTY and SECOND PARTY that they received as a contract employee in the company Stacy
Bakery and Coffee Shop which is located in 175 Ahmad Yani St. Giripurwo, Wonogiri, and SECOND
PARTY hereby declare their readiness.
ARTICLE TWO
POSITION; EMPLOYMENT PERIOD
1. The FIRST PARTY hereby employs the SECOND PARTY as its Supervisor, and the Employee
hereby agrees to serve in such capacity
2. The period beginning at Thursday, 19th March 2020
3. Ending on the date on which the Employee's employment is terminated in accordance with article 10
below (the "Employment Period").

ARTICLE THREE
PERFORMANCE OF DUTIES
1. SECOND PARTY agrees that during the Employment Period she/he shall devote her full business
time to the business affairs of the Company and shall perform her duties faithfully and efficiently
subject to the direction of FIRST PARTY; provided that the foregoing shall not limit or prevent the
Employee from serving on the board of directors of charitable organizations or other business
corporations not in competition with the Company.
2. SECOND PARTY shall not be assigned duties and responsibilities that are not generally within the
scope and character associated or required of other employees of similar rank and position.

ARTICLE FOUR
HOURS OF WORK
1. Based on labor legislation in force, the company’s effective working hours set to 48 (forty eight)
hours per week by the number of workdays 6 (six) days per week.
2. Clock-in is at 10:00 am and curfew is at 18:00 pm.
3. The period of rest on Monday through Thursday and Saturday is set for 1 (one) hour, at 12:00 pm to
13:00 pm.
4. The period of rest on Friday is set for 2 (two) hours, at 12:00 pm to 14:00 pm.

ARTICLE FIVE
COMPENSATION
1. Subject to the following provisions of this Agreement, during the Employment Period the SECOND
PARTY shall be compensated for his services as follows:
2. SECOND PARTY shall receive an annual salary, payable in monthly or more frequent installments,
in an amount which shall initially be Rp.54.000.000,- per annum, subject to such increases as may
from time to time be determined by the FIRST PARTY.
3. SECOND PARTY shall be entitled to vacations of not less than 2 weeks per year.
4. SECOND PARTY shall be entitled to such other perquisites as may be customarily granted by the
FIRST PARTY to employees of similar rank and position.

ARTICLE SIX
WAGES AND BENEFITS OF WORKING
1. FIRST PARTY shall provide to the SECOND PARTY basic salary of Rp.4.500.000,- (four million
five hundred thousand rupiah) each month to be paid FIRST PARTY in every last date of each
month after taxes corresponding income tax regulations in Indonesia.
2. In addition to the basic salary, the SECOND PARTY is also entitled to benefits as follow:
(a) The health benefits is Rp.500.000,- (five hundred thousand rupiah)
(b) Transportation allowance is Rp.300.000,- (three hundred fifty thousand rupiah)

ARTICLE SEVEN
DISABILITY
1. Subject to the provisions of article 10, if the Employee's employment is terminated during the
Employment Period by reason of his Disability (as defined below).
2. Employee shall continue to receive an annual salary and benefits in accordance with article 6 through
the end of the 12 full calendar month of such disability but not in any event beyond the end of the
Employment Period.
3. For purposes of this Agreement, the term "Disability" means a physical or mental disability which
renders the Employee incapable of performing his duties under this Agreement and which disability
has existed for at least 6 months, as determined by an independent physician selected by the
Company and agreed to by the Employee.
4. Any salary payments to the Employee shall be reduced by the amount of any benefits paid for the
same period of time under the Company's disability insurance programs.

ARTICLE EIGHT
COMPETING BUSINESSES
During the period of his employment under this Agreement, the Employee shall not be employed by or
otherwise engage in or be interested in any business in competition with the Company, or with any of its
subsidiaries or affiliates, except that the Employee's investment in any such business shall not be
considered a violation of this paragraph if either :
(a) the Employee owns less than 25% of the equity thereof,
(b) such business is not in competition with the Company.
ARTICLE NINE
CONFIDENTIALITY
During and after the Employment Period, SECOND PARTY will not divulge or appropriate to his own
use or to the use of others, in competition with the Company, any secret or confidential information,
recipe or knowledge pertaining to the business of the Company, or of any of its subsidiaries, obtained by
him in any way while he was employed by the Company or by any of its subsidiaries.

ARTICLE TEN
EMPLOYMENT PERIOD
Amendment and Termination this Agreement may be amended or canceled by mutual agreement of the
parties without the consent of any other person and, so long as the Employee lives, no person, other than
the parties hereto, shall have any rights under or interest in this Agreement or the subject matter hereof
The Employment Period shall terminate as of the earliest of:
1. 19th of March 2021;
2. The last day of the month in which the date of the Employee's death occurs; or the date on which
the Company gives notice to the Employee if such termination is for Cause or Disability.
3. For purposes of this Agreement, "Cause" means the Employee's gross misconduct resulting in
material damage to the Company or willful and material breach of this Agreement.

ARTICLE ELEVEN
NOTICES
Any notice required or permitted to be given under this Agreement shall be sufficient if in writing and if
sent by registered mail to the Company at its principal executive offices or to the SECOND PARTY at
the last address filed by him in writing with the Company, as the case may be.

ARTICLE TWELVE
NON - ASSIGNMENT
The interests of the SECOND PARTY under this Agreement are not subject to the claims of his creditors
and may not be voluntarily or involuntarily assigned, alienated or encumbered.

ARTICLE THIRTEEN
SUCCESSORS
This Agreement shall be binding upon, and inure to the benefit of, the FIRST PARTY and its successors
and assigns and upon any person acquiring, whether by merger, consolidation, purchase of assets or
otherwise, all or substantially all of the Company's assets and business.
ARTICLE FOURTEEN
APPLICABLE LAW
The provisions of this Agreement shall be construed in accordance with the laws of Indonesia

ARTICLE FIFTEEN
COUNTERPARTS
The Agreement may be executed in two or more counterparts, any one of which shall be deemed the
original without reference to the others.

ARTICLE SIXTEEN
PROPERTY
1. SECOND PARTY acknowledges that all files, customer records, lists, books, records, literature,
software, products and work products developed by the SECOND PARTY in the course of his/her
employment with the Employer.
2. Other materials owned by the FIRST PARTY or used by the FIRST PARTY in connection with the
conduct of business by the FIRST PARTY shall at all times remain the sole property of the FIRST
PARTY, and the SECOND PARTY agrees that upon request and upon termination of the
Employee’s employment hereunder, howsoever arising, the Employee shall surrender to the
Employer all such files, customer records, lists, books, records, literature, products, software, work
products, and any copies thereof and all other property belonging to the Employer.

ARTICLE SEVENTEEN
GRATUITIES
1. SECOND PARTY must immediately report in writing to FIRST PARTY any offer by customers,
suppliers, distributors and other such persons having a similar connection with the FIRST PARTY,
whether actual or prospective, any offer of gifts or services.
2. SECOND PARTY must not accept or agree to accept such offers without the prior written agreement
of FIRST PARTY. This applies to any gifts or services offered directly or indirectly from any
person firm or company with whom the Employer conducts business or may conduct business.

ARTICLE EIGHTEEN
OTHER EMPLOYMENT
1. SECOND PARTY must devote the whole of his/her time, attention and abilities during his/her hours
of work to his/her duties for the FIRST PARTY.
2. SECOND PARTY may not, under any circumstance, whether directly or indirectly, undertake any
other duties during his/her hours of work under this employment.
ARTICLE NINETEEN
COMPANY RULES
1. FIRST PARTY has adopted a set of rules and regulations to protect the health and safety of all
employees and customers and to ensure high standards of conduct, performance and service, a copy
of which is available from Company profile.
2. SECOND PARTY is required to read the FIRST PARTY rules and take all necessary steps to ensure
that they are properly observed.
3. Failure to adhere to FIRST PARTY rules will result in disciplinary action, which may include
dismissal, in accordance with the Company’s Discipline Procedure.

ARTICLE TWENTY
DISCIPLINE PROCEDURE
If the SECOND PARTY is dissatisfied with a disciplinary or dismissal decision, he/she should apply to
FIRST PARTY in writing. For further details of the discipline and dismissal procedure applicable to this
employment, the Employee should refer to working rules. This procedure is not contractual.

ARTICLE TWENTY ONE


HEALTH AND SAFETY
1. FIRST PARTY has a detailed health and safety policy a copy of which is available from company
rules.
2. SECOND PARTY is required to read the policy and take all necessary steps to comply. Failure to
comply may result in disciplinary action and, in serious cases, dismissal.

ARTICLE TWENTY TWO


ALCOHOL AND DRUGS ABUSE POLICY
1. FIRST PARTY has an Alcohol and Drugs Abuse Policy, which is available from working rules.
2. SECOND PARTY is required to read the policy and take all necessary steps to comply. Failure to
comply may result in disciplinary action including dismissal.

ARTICLE TWENTY THREE


INDEMNITY
The Employee will indemnify the Employer in respect of any liability incurred by the Employer as a
direct consequence of the Employee’s negligence, breach of contract, breach of duty or breach of trust in
relation to the affairs of the Employer.
ARTICLE TWENTY FOUR
RESIGNATION
1. If the SECOND PARTY resigned amicably, then the SECOND PARTY is entitled to a cash salary,
benefits, and overtime in accordance with the number of working days has been held.
2. The resignation is well shown in the following ways:
(a) The SECOND PARTY continue to perform his/her duties until his/her resignation is effective
deadline.
(b) The SECOND PARTY delivered the goods entrusted to her/him and has also completed the
financial administration to be completed.
(c) FIRST PARTY SECOND PARTY discretion may ask to leave the company advance with full
payment for 30 (days) of the day.

ARTICLE TWENTY FIVE


GENERAL
The Employer reserves the right to vary the terms of employment contained in this Agreement. The
Employer will notify the Employee in writing within one month of such variation. This statement
replaces all of the Employee’s previous terms and conditions of employment with the Employer.

This the agreement is made, approved, and signed in duplicate, the original and a copy of stamp enough
and the samelegal force. One held by the FIRST PARTY and THE SECOND other.

Wonogiri, 19th March 2020

FIRST PARTY (I) SECOND PARTY

( Director ) ( Employee )

FIRST PARTY (II)

( Deputy Director )
2. Complaint Letter

Deanna Siska
16 Deposito St. Nilasari, Gonilan, Kartasura
18th March 2020

Mr. Julio,
Owner, Jepun Restaurant.
64 Blewah Raya I St. Laweyan, Surakarta

Dear Sir,
Hope you are fine. I meet my sister in your restaurant on 17 th March to have lunch. Unfortunately, there is
miscommunication in the service line.
I frequently visit this restaurant and I found this restaurant have good food. But yesterday we have
committed a great mistake to order in here. Me and my sister actually ordered 2 fried chicken breast, 2
cups of rice and 2 jumbo sizes of tea. The tea was great, but I found there is no fried chicken breast in my
table. There are 3 wings and 2 rice in my table. I called the waiters and told him that we don’t order the
wings and ask to replace it with the breast. He going back to the kitchen and we wait for a long time. It
almost one hour and our fried chicken breast just come. As I said before, your dishes were always great,
we enjoyed it anyway.
We really surprised by the bill that we got. The 3 chicken wings that we asked to exchange was in there.
We try to explain that we two actually ordered the breast and not the wings. But the cashier keeps tell us
that we ordered the wings before. The cashier called the waiters that bring our food and he doesn’t even
help us. At that time my sister and your employee were in the fierce debate. When we asked to show our
order list before they refuse it, and told that it was a private thing in your restaurants, but in here we just
need transparency to make everything clear. In the debate, your employee, the cashier, was very impolite
that I cannot mention her words even.
In the end, we pay those 3 chicken wings which we don’t even order or eat. We realized that the price of
3 chicken wings is not that expensive, but should we pay for something that we don’t even order? The
worst thing is that both of your employees does not apologize and insist that they are correct by hiding the
existing evidence of the order list. If the situations remain the same, then I along with my family will
never visit your restaurant despite its tasty food. This is necessary to take notice of this issue to keep the
reputation of your restaurant high.
I hope you would solve the matter.

Sincerely,
Deanna Siska

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