HOUSEKEPING, ENGINEERING, AND

SECURITY

HOUSEKEEPING ENGINEERING SECURITY

DEPARTMENT DEPARTMENT DEPARTMENT
[Ensures the cleanliness, Property Operations Patrols
maintenance and aesthetic appeal
- Include running the - Security guard in hotel must
of lodging properties] move around to patrol the
facilities. Operations
will also include – various parts of property
trouble shooting and
Room Cleaning Laundry Pu b l i c A re a s technical support for Response
Housekeeping guestroom. - Hotel security offices respond
to complaints and calls for
Planned Preventive
help.
 Enter the  Hotel uniforms  Guestroom Maintenance (PPM)
guestroom of all corridor - One of the most Surveillance
 Prepare for personnel  Stairways important functions of - One or more security
cleaning  Elevator and engineering and cited personnel may be stationed
 Food & Bev
 Clean the escalators as the most critical where they can watch activity
Linens
bathroom  Public restroom building asset. capture by camera.
 Guestroom
 Make the bed supplies  Swimming pool
 Dust the room  Lobby and front Escort
 Guest Laundry
 Replenish desk Fire and Life Safety
- Security guard on duty often
supplies and  Conference - Includes 100% of all
is called to escort unruly
amenities room and the fire and pumps
patrons from property.
 Vacuum the executive serving the sprinkle
guestroom floor offices around the building.
area Administrative Duties
 Exit the - Most hotels employ security
guards 24hrs. a day, 7 days a
week.