2019l2020

Using Your ACT Results

What’s Inside
• Understanding Your Scores  3
• Reporting Your Scores to Colleges  6
• Planning Your Education and Career  6
• Should You Test Again?  8
• ACT Services and Policies  9

For more information, see www.actstudent.org

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While the information in Using Your ACT Results is also provided
on the Student Score Report, this document provides a
convenient reference for your score report on the following topics:

•• Your Composite score and scores for each subject, including the
writing test if you took it.
•• Your scores on the combined STEM and ELA indicators.
•• Your scores in relation to the ACT College Readiness Benchmark
and the Readiness Range for each subject test.
•• Your scores in comparison to scores of other students who took
the ACT in the US and in your state.
•• Detailed results for each reporting category within each subject
you took.
•• Your Progress Toward the ACT National Career Readiness
Certificate® indicator.
•• Sending your scores to colleges.
•• Using your scores for college and career planning.
•• Whether you should retest based on your current ACT scores.
•• ACT services and policies related to taking the test and how we
scored your test.

2
Understanding Your Scores
Here’s some information about the main graphic on your score report.

ANN C TAYLOR (ACT ID: -54116290)

WHEAT RIDGE SR HIGH SCHOOL (061-450)
TEST DATE: APRIL 2020
Student Report
21 19 18 19 24 23 08 24
Your Score
COMPOSITE MATH SCIENCE STEM ENGLISH READING WRITING ELA Your Score

36 Your Score Range

ACT College Readiness

30 Benchmarks
The Readiness Benchmark
26
writing test
24 scores range
If your score is at or above the
23 Benchmark, you have at least
22 22 from 2–12.
20 a 50% chance of obtaining a
B or higher or about a 75%
18 18
chance of obtaining a C or
higher in specific first-year
college courses in the
12 corresponding subject area.
There is currently no
Benchmark for writing.
6 Your Score Range
Test scores are estimates
of your educational
1 development. Think of your
Your STEM (Science, Technology, Engineering, and Math) score Your ELA (English Language Arts) score represents your overall true achievement on this test
represents your overall performance on the science and math tests. performance on the English, reading, and writing tests. as being within a range that
extends about one standard
error of measurement, or
US Rank State Rank about 1 point for the
Composite and writing scores,
and 2 points for STEM, ELA,
Composite 56% Composite 58% and the other test scores,
above and below your score.
Math 49% Math 52% US & State Rank
Science 33% Science 34% Your ranks tell you the
approximate percentages of
STEM 43% STEM 46% recent high school graduates
in the US and your state who
English 74% English 75% took the ACT® test and
received scores that are the
Reading 66% Reading 68% same as or lower than your
Writing 90% Writing 91% scores. For example, a rank of
56 for your Composite score
ELA 82% ELA 84% means 56% of students
0 50% 100% 0 50% 100% earned that Composite score
or below.

Detailed Results
We counted your correct answers on each subject test. We didn’t take off points for wrong
MATH
answers. Then, 19
we converted your number of correct answers
ACT Readiness Range
into a24
ENGLISH
score that ranges from ACT Readiness Range

Preparing for Higher Math 22 of 35 63% ✔ Production of Writing 16 of 23 70% ✔

1 to 36. We call these subject test scores. Your Composite score is the average of your four
• Number & Quantity 5 of 5 100%
✔ Knowledge of Language 8 of 12 67% ✔

multiple-choice
• Algebra subject5 oftest
8
scores, rounded to the nearest
63% whole
Conventions of number.29If you
of 40
left any test
73% ✔

completely
• Functionsblank, that 6score
of 8 is reported as two dashes
75% ✔ Standard English
and no Composite score is computed.
• Geometry 4 of 8 50% READING 23
• Statistics & Probability 2 of 6 33% Key Ideas & Details 18 of 24 75% ✔

Integrating Essential Skills 11 of 25 44% Craft & Structure 6 of 11 55%

Modeling 9 of 22 41% Integration of 3 of 5 60% ✔
Knowledge & Ideas
SCIENCE 18
Understanding Complex Texts
Interpretation of Data 9 of 16 56% Below Proficient Above

Scientific Investigation 7 of 10 70% ✔

Evaluation of 5 of 14 36%
Models, Inferences &
WRITING 08
Experimental Results Ideas & Analysis 8
Development & Support 8
Organization 9
Language Use & 8
Conventions

3
 56 for your Composite score
ELA 84% means 56% of students
100% 0 50% 100% earned that Composite score
or below.

Understanding Your Scores

ACT Readiness Range ENGLISH 24 ACT Readiness Range

✔ For the subject

Production test, Composite,
of Writing 16 of 23 writing,
70% STEM, and ELA scores,✔ you’ll notice that your score
✔ report shows
Knowledge the specific line
of Language 8 of 12 (thicker
67% on the graphic) of your score,
✔ and it also shows a shaded
area around of
Conventions this line. This
29 is your
of 40 Score Range. Test scores are✔estimates of your educational
73%
✔ Standard English
development. Think of your achievement on these tests as being within a range that extends
about 1 point for the Composite score and the writing test and 2 points for STEM, ELA, and the
READING 23
subject test scores. The shaded areas represent this range for each score.
Key Ideas & Details 18 of 24 75% ✔

The writing
Craft test is graded 6by
& Structure two55%
of 11 raters who score your essay on a scale of 1 to 6 in each of the
four writing
Integration of domains. Each3 ofof
5 these
60% domains represents essential
✔ skills and abilities that are
Knowledgeto
necessary & Ideas
meet the writing demands of college and career. Your domain scores (shown
Understanding
below the main Complex Texts
graphic), ranging from 2 to 12, are a sum of the two raters’ scores. Your writing
Below Proficient Above
score is the average of your four domain scores rounded to the nearest whole number.
✔

WRITING 08
Ideas & Analysis 8
Development & Support 8
Organization 9
Language Use & 8
Conventions

To learn more about what your writing scores mean, visit www.act.org/the-act/writing-
scores.

Your STEM and ELA scores represent your overall performance on the specific subject tests
you took. The STEM score looks at the science and mathematics tests to produce a combined
score, and the ELA does the same for the English, reading, and writing tests. If you didn’t
receive a score for one of the subject areas, no STEM or ELA score will be produced.

The main graphic on your score report also shows how your scores relate to the ACT College
Readiness Benchmarks for each multiple-choice subject (and also for the STEM and ELA
scores). If your score for a test was above or equal to the Benchmark, it means you have a 50%
chance of obtaining a B or higher, or about a 75% chance of obtaining a C or higher in specific
first-year college courses in the corresponding subject area. There is currently no Benchmark
for writing.

Finally, you’ll see a section about your US and State ranks for the different subject tests, as
well as the Composite, ELA, and STEM scores. Your ranks tell you the approximate percentages
of recent high school graduates in the US and your state who took the ACT and received
scores that are the same as or lower than your scores. In the example of the Composite score
on the previous page, a rank of 56 for your Composite score means 56% of students earned a
Composite score of 21 or below.

4
 US Rank State Rank about 1 point for the
Composite and writing scores,
Composite 56% Composite Your
58% Score Range and 2 points for STEM, ELA,
and the other test scores,
Test scores are estimates above and below your score.
Math 49% Math 52%
of your educational US & State Rank
Science 33% Science 34%
development. Think of your Your ranks tell you the
Your ELA (English Language 43%
STEM Arts) score represents your overall STEM 46%
true achievement on Understanding
this test Your Scores
approximate percentages of
recent high school graduates
. performance on the English, reading, and writing tests. as being within a range that in the US and your state who
English 74% English 75% took the ACT® test and
Reading 66% Reading extends
68% about one standard received scores that are the
same as or lower than your
error
91%of measurement, or
State Rank Writing 90% Writing scores. For example, a rank of
ELA 82% ELA about
84% 1 point for the
56 for your Composite score
means 56% of students
50% 100% Composite
0 and writing
50% scores,
Further down on the first page of your score report, you’ll notice a breakdown of each subject
0 100% earned that Composite score
and 2 points for STEM, ELA, or below.
Composite test by 58%
the different reporting categories that are included. and the other test scores,
above and below your score.
Math Detailed52%Results US & State Rank
Science 34% Your ranks tell you the
MATH 19 approximate24
ENGLISH percentages of
STEM 46%
ACT Readiness Range ACT Readiness Range

Preparing for Higher Math 22 of 35 63% ✔ recent ofhigh

Production school graduates
Writing 16 of 23 70% ✔

• Number & Quantity 100% ✔ in the US

Knowledge and your state
of Language who
67% ✔
English
5 of 5 8 of 12
75%
• Algebra 5 of 8 63%
took the ACT® test and
Conventions of 29 of 40 73% ✔
received scores that are the
Reading 68%
• Functions 6 of 8 75% ✔ Standard English
same as or lower than your
Writing 91%
• Geometry 4 of 8 50% scores. For example,
READING 23 a rank of
56 for your Composite score
ELA 84%
• Statistics & Probability 2 of 6 33% Key Ideas & Details
means 56% of students
18 of 24 75% ✔

Integrating Essential Skills 44%

100% 0 11 of 25
50% 100%Craft & Structure
earned that Composite 55%
score
6 of 11

Modeling 9 of 22 41% or below.

Integration of 3 of 5 60% ✔
Knowledge & Ideas
SCIENCE 18
Understanding Complex Texts
Interpretation of Data 9 of 16 56% Below Proficient Above

Scientific Investigation 7 of 10 70% ✔

Evaluation of 5 of 14 36%
Models, Inferences &
WRITING 08
Experimental Results Ideas & Analysis 8

ACT Readiness Range ENGLISH 24 Development & Support

ACT Readiness Range
8
Organization 9
✔ Production of Writing 16 of 23 70% Language Use & 8 ✔
Conventions
✔ Knowledge of Language 8 of 12 67% ✔

This graphic shows

Conventions of how many questions
29 of 40 were
73%included for each reporting category,
✔ and your

✔ Standard of
percentage English
correct answers. There are also indicators of whether or not you fell within the
ACT Readiness Range for each subject. The ACT Readiness Range shows where a student who
READING
has 23Readiness Benchmark on this subject test would typically perform.
met the ACT College

Key
For theIdeas & Details
reading test, you’ll see an18 75%
additional
of 24 indicator measuring how well you did✔in
Understanding Complex Texts. 6This
Craft & Structure of 11
indicator
55% lets you know if you are understanding the
central meaning of complex texts at a level that is needed to succeed in college courses with
Integration of 3 of 5 60% ✔
higher reading demand.
Knowledge & Ideas
Understanding Complex Texts
Below Proficient Above

WRITING 08
Ideas & Analysis 8
Development & Support 8
Organization 9
Language Use & 8
Conventions

5
Sending Your Scores
A score report (including your photo) was automatically sent to the high school you
reported when registration was completed for the test. Your school will use this information
for counseling, evaluating the effectiveness of instruction, and planning changes and
improvements in the curriculum.

At your direction, your scores from this test date are also being reported to the colleges shown.
(Be aware that when you send a report to a college that is part of a school system, the college
may share your score with other colleges in that system.) Institutions use your test scores along
with high school grades, academic preparation, out-of-class accomplishments, future plans,
and other factors to help identify applicants who can benefit most from their programs. In
addition, colleges can use results on the ACT to assist scholarship/loan agencies in identifying
qualified candidates, place students in first-year courses, and help students develop an
appropriate program of study.

If you listed a college code incorrectly or forgot to include one, don’t worry! You can still send
scores to other colleges. Visit www.act.org/the-act/scores to explore student resources or to
order additional score reports.
Sending Your Scores
A score report (including your photo) was automatically sent to the high school you 1 UNIVERSITY OF OMEGA
reported when registration was completed for the test. Your school will use this www.universityofomega.edu
information for counseling, evaluating the effectiveness of instruction, and planning
2 ALPHA UNIVERSITY

Planning Your Education and Career

changes and improvements in the curriculum.
www.alpha.edu

At your direction, your scores from this test date are also being reported to the colleges 3 BETA COMMUNITY COLLEGE
shown. (Be aware that when you send a report to a college that is part of a school www.betacc.edu
system, the college may share your score with other colleges in that system.) Institutions
4 MAGNA COLLEGE
use your test scores along with high school grades, academic preparation, out-of-class
www.magna.edu
Where are youfuture
accomplishments, going?
plans,Knowing your
and other factors interests
to help can help
identify applicants who you
can find the kinds of majors and
benefit most from their programs. In addition, colleges can use results on the ACT to
occupations that may
assist scholarship/loan beinright
agencies forqualified
identifying you. candidates,
Before you placetook the
students in ACT, you had the opportunity to
complete an interest inventory. Your inventory results can suggest occupations that involve the
first-year courses, and help students develop an appropriate program of study.

kinds
If you of activities
entered youincorrectly
a college code prefer.or forgot to include one, don’t worry! You can
still send scores to other colleges. Visit www.act.org/the-act/scores to explore student
resources or to order additional score reports.
Occupations differ widely in how much they involve working with four basic work tasks: Data,
Ideas, People, and Things. These four tasks are reflected in the College and Career Planning
graphic on your score report. If you completed the interest inventory, the graphic visually
Where
summarizes your work-relevant interests by pointing toward occupations Are You
that involve theGoing?
Go to www.act.org/collegeplanning to learn more
kinds of basic work tasks you prefer. about yourself and find out about careers, majors,
and colleges that may be right for you. It’s free!

College and Career Planning

According to your results, Working Retesting with the ACT
you enjoy working with with
Data Consider retesting if one or more of the following
People & Data.
applies to you:
Here are a few examples
of occupations involving • Do you feel that your scores should be higher than
this kind of work: those received?
Working Working
with with • Did you have any problems during the tests, like
• Buyer People Things misunderstanding the directions or feeling ill?
• FBI/CIA Agent • Have you taken more coursework or an intensive
• Financial Manager review in the areas covered?
• Training/Education Manager Working • Do you want to apply to a college that requires or
with
• Travel Guide Ideas recommends the writing test?

Interest–Major Fit Typical Composite Score

on a Retest
Do your interests fit the college major you plan to enter? Based on information you
provided, you plan to enter Accounting.
6
Low Medium High No change 21%
 accomplishments, future plans, and other factors to help identify applicants who can
benefit most from their programs. In addition, colleges can use results on the ACT to
assist scholarship/loan agencies in identifying qualified candidates, place students in
first-year courses, and help students develop an appropriate program of study.
Where Are You Going?
Planning
If you entered a college code incorrectly or forgot to include one, don’t worry! You can Your Education and Career
Go to www.act.org/collegeplanning to learn more
still send scores to other colleges. Visit www.act.org/the-act/scores to explore student about yourself and find out about careers, majors,
resources or to order additional score reports. and colleges that may be right for you. It’s free!

College and Career Planning

In Go to www.
the graphic you’ll also see sample occupations that align with these interests.Retesting
According to your results, with the ACT
Working
act.org/collegeplanning
you enjoy working with to learn more about yourself and find out about careers, majors,
with
People & Data.
and colleges that may be right for you. It’s free!
Data Where Are You Going?
Consider retesting if one or more of the following
applies to you:
Here are a few examples Go to www.act.org/collegeplanning to learn more
of occupations • Do you yourself
feel thatand
your scores should be higher than
There are alsoinvolving
two graphics on your score report that provide insight on the connection
about find out about careers, majors,
this kind of work: those received?
and colleges that may be right for you. It’s free!
between your education and possible Working
career
with
paths. The section onWorking
Interest–Major
with
Fit
• Did you have any problems during the tests, like
•College
compares
Buyer and
your Career
interests Planning
to the People
interests Things
of students in the major you told us you plan to enter the directions or feeling ill?
misunderstanding
based onAgent
According
• FBI/CIA information
to your results, you provided. The “fit” between
Working Retesting
you and students in that major taken with
is shown
• Have you the ACT
more coursework or an intensive
you enjoy working with
• Financial Manager with review in the areas covered?
as one of three
People & Data.
levels: low, medium, or high. It’s important
Data to consider your interest-major fit
Consider retesting if one or more of the following
• Training/Education Manager Working • Do youtowant
applies you:to apply to a college that requires or
because
Here are astudents with medium or high levels of fit are
few examples usually more satisfied with
with their major.
recommends the writing test?
•ofTravel Guide
occupations involving Ideas • Do you feel that your scores should be higher than
This indicator may help you strengthen or reconsider your future career plans.
this kind of work: those received?
Working Working
with with
Interest–Major
• Buyer Fit People Things Typical Composite Score
• Did you have any problems during the tests, like
misunderstanding the directions or feeling ill?
•Do FBI/CIA Agent fit the college major you plan to enter? Based on information you on ayou
• Have Retest
taken more coursework or an intensive
your interests
Financialyou
•provided, Manager
plan to enter Accounting. review in the areas covered?
• Training/Education Manager Working • Do you want to apply to a college that requires or
with
• Travel Guide Ideas recommends the writing test?
Low Medium High No change 21%
Your interests are fairly similar to the interests of college students in the major you plan to 57%
Typical Composite Score
Interest–Major Fit
enter. Students in majors that fit their interests are often more satisfied with their major.
Increased

on a Retest
Decreased 22%
Do your interests fit the college major you plan to enter? Based on information you
provided, you plan to enter Accounting.
Progress
The Toward
Progress Toward thethe
ACT ACT National
National Career Readiness Certificate® indicator provides
Career
an estimateReadiness Certificate
of the ACT National
®
Career Readiness Certificate (ACT NCRC®) that students
Low
with your ACT Composite score areBronze
Medium
likely Silver
to obtain.
Gold The ACT
High No change
NCRC is an assessment-based
Platinum 21%
Go to www.act.org/the-act/retaking for more informati
Your interestsScore
Composite
credential that documents foundational work 21 students
are fairly similar to the interests of college in the major you plan to
skills important for job success across industries 57% Increased
enter. Students in majors that fit their interests are often more satisfied with their major.
and occupations. Visit 1 www.act.org/NCRC-Indicator to learn more. 36 Decreased 22%
Scale Test Security Hotline
Students with your ACT Composite score are likely to obtain a Silver level on If you have concerns about the security
Progress
the ACT NCRC. Toward the ACT National of the tests, please report them at
Career Readiness Certificate® www.act.ethicspoint.com or 855.382.2645.
Bronze Silver Gold Platinum
Go to www.act.org/the-act/retaking for more informati
Composite Score 21
1 36
Scale Test Security Hotline
Students with your ACT Composite score are likely to obtain a Silver level on If you have concerns about the security
the ACT NCRC. of the tests, please report them at
In this example, a Composite score of 21 indicates that you or students with the same
www.act.ethicspoint.com or 855.382.2645.
Composite score are likely to obtain a Silver level on the ACT NCRC.

7
At your direction, your scores from this test date are also being reported to the colleges
shown. (Be aware that when you send a report to a college that is part of a school
system, the college may share your score with other colleges in that system.) Institutions
use your test scores along with high school grades, academic preparation, out-of-class
accomplishments, future plans, and other factors to help identify applicants who can
benefit most from their programs. In addition, colleges can use results on the ACT to
assist scholarship/loan agencies in identifying qualified candidates, place students in
first-year courses, and help students develop an appropriate program of study.

Retesting with the ACT

If you entered a college code incorrectly or forgot to include one, don’t worry! You can
still send scores to other colleges. Visit www.act.org/the-act/scores to explore student
resources or to order additional score reports.

If, after getting your scores, you’re thinking of retaking the ACT, consider if one or more of the
following applies to you:

• Do you feel that your scores should be higher than those received?
Where Are You Going?
• Did you have any problems during the tests, like misunderstanding the directions or feeling
Go to www.act.org/collegeplanning to learn more
ill? about yourself and find out about careers, majors,
and colleges that may be right for you. It’s free!
• Have you taken more coursework or an intensive review in the areas covered?
• Do you want to apply to a college that requires or recommends the writing test?
Retesting with the ACT
The graphic below shows the how the Composite score is Consider
typicallyretesting
affected by aorretest.
if one more ofGo
theto
following
www.act.org/the-act/retaking for more information. applies to you:
• Do you feel that your scores should be higher than
Certain restrictions apply to retesting: those received?

• You can test only once on a given ACT test date (National,
• Did you have any problems during the tests, like
International,
misunderstanding theor through
directions Stateill?
or feeling
testing or District testing). • Have you taken more coursework or an intensive

• ACT has a policy regarding the number of times you can retake the ACT. Visit www.act.org/
review in the areas covered?
• Do you want to apply to a college that requires or
the-act/retestlimit for more information.
recommends the writing test?

There are also guidelines for which scores get

reported by ACT if you retest: Typical Composite Score
• If you test more than once, you choose which on a Retest
test date or set of scores to send to colleges.
• All scores from a test date are reported as a set.
ACT does not create new records by combining No change 20%
scores from different test dates.
56% Increased
• If you want to report your writing score, all Decreased 24%
scores from that test date will be reported. You
Progress Toward can’t
thechoose to send a score for the writing test
ACT National
Career ReadinessbyCertificate
itself. ®

This indicator provides an estimate of the ACT National Career Readiness Certificate (ACT NCRC ®)
Go to www.act.org/the-act/retaking for more information.
that students with your ACT Composite score are likely to obtain. The ACT NCRC is an
assessment-based credential that documents foundational work skills important for job success
across industries and occupations. Visit www.act.org/NCRC-indicator to learn more.
Test Security Hotline
If you have concerns about the security
Bronze Silver Gold Platinum
of the tests, please report them at
Composite Score
www.act.ethicspoint.com or 855.382.2645.
1 36
Scale

8
ACT Services and Policies
ACT Services
REQUESTING A COPY OF YOUR TEST QUESTIONS AND ANSWERS
If you tested on one of the test dates below, you can order a Test Information Release (TIR) for
an additional fee. Fee information is located at www.act.org/the-act/fees. Through TIR, you
receive a copy of the multiple-choice test questions used to determine your scores, a list of your
answers, and the answer key. If you took the writing test, you also receive a copy of the writing
prompt, scoring guidelines, and the scores assigned to your essay. Approved accommodated
formats are available upon request for examinees taking Special testing. Information about
ordering a photocopy of your answer document (including your essay if you took writing) for
an additional fee will be included with your materials.

National Test Dates

~~ Saturday, December 14, 2019 (June 15, 2020)
~~ Thursday, April 2 through Monday, April 6, 2020 (October 5, 2020)
~~ Saturday, June 13, 2020 (December 14, 2020)

Special Testing Window

~~ Saturday, April 4 through Sunday, April 19, 2020 (October 5, 2020)

Materials are mailed about four to seven weeks after scores are reported. You can also order
a TIR for six months after the applicable test date. Postmarked deadlines are in parentheses
above. You can download the order form at www.act.org/the-act/tir.

This service is not offered on any other test dates or through other testing programs (e.g.,
International, State and District). If for any reason ACT has to replace the test form scheduled
for use at your test center, this offer becomes void, and ACT will refund your fee for this
service.

SCORE VERIFICATION SERVICE

You can ask ACT to verify your multiple-choice and/or your writing test scores up to twelve
months after your test date. A verification request form is available at www.act.org/the-act/
scores. You will need to complete the form and mail to:

ACT Customer Care

PO Box 414
Iowa City, IA 52243-0414, USA

Enclose a check payable to ACT Customer Care for the applicable fee.

For multiple-choice tests, ACT will verify that your responses were checked against the correct
score key.

9
 ACT Services and Policies

For writing tests, ACT will verify that your essay was scored by at least two independent,
qualified readers and by a third reader in the event that the two scores differed by more than
one point in any domain. ACT will also verify that your essay was properly captured and
displayed to readers. If errors are discovered during score verification, ACT will rescore your
essay.

ACT will inform you by letter of the results of the score verification about three to five weeks
after receiving your request. If a scoring error is discovered, your scores will be changed and
corrected reports will be released to you and all previous score report recipients at no charge.
In addition, your score verification fee will be refunded. You may also request to be present for
verification of your multiple-choice responses—without access to the test questions—at an
ACT-designated location. Additional fees will apply.

CORRECTING ERRORS ON YOUR REPORT

If you think there is an error in information other than your scores or you want to change
information (e.g., address change) within three months of receiving your scores, write to:

ACT Customer Care

PO Box 414
Iowa City, IA 52243-0414, USA

If an error is found to have been made by ACT and requires you to retest, it will be at the
expense of ACT. If an error is found to have been made by ACT and does not involve retesting,
corrected score reports will be sent to you and all previous score recipients at no charge. If an
error is not found to be made by ACT and you wish to send corrected reports, you must request
and pay for Additional Score Reports.

We regularly prepare reports on the technical characteristics of the ACT tests. A PDF copy of
the ACT Technical Manual can be found at www.act.org/the-act/resources.

For more information on using your ACT results, visit www.act.org/the-act/scores.

ACT Policies
The following is a brief selection from ACT’s Terms and Conditions: Testing Rules and Policies for
the ACT® Test (“Terms”). A full copy of these Terms is available at www.act.org/the-act/terms.
For complete information about any ACT policies, see www.actstudent.org.

Section 1: Privacy Policy and Notice of Collection of Personally

Identifying Information
ACT collects personally identifying information from you when you register for or take one
of our tests. Our processing of such information, including collection, use, transfer, and
disclosure, is described in the ACT Privacy Policy found at: www.act.org/privacy. When you
register for or take an ACT test, you consent to the collection of your personally identifying
information and its use and disclosure as provided in the ACT Privacy Policy.

10
 ACT Services and Policies

Section 9: Individual Score Reviews

In some cases, testing staff do not suspect, observe or report prohibited behavior in the testing
process, but other information comes to the attention of ACT that raises questions about the
validity of your test scores. In these cases, ACT may choose to conduct an Individual Score
Review.

Notifying You of an Individual Score Review: It is extremely important that you

maintain accurate and up-to-date contact information with ACT and that you respond
to ACT’s correspondence in a timely manner. Failure to respond in a timely manner
can result in the cancellation of your scores under review. You can update your mailing
address by contacting ACT Customer Service at 319-337-1270 or updating your ACT
Student web account.

Timing of Individual Score Reviews: You agree that your scores may become the
subject of an Individual Score Review at any time they are on file with ACT as valid
and reportable ACT scores. While Individual Score Reviews are typically initiated
within a year after the applicable test date, this is not always the case. Information may
come to ACT’s attention at any time that causes a review of your scores. For example,
investigations into recently reported scores or activities may cause ACT to reevaluate
older scores; ACT may receive inquiries at any time from high schools, colleges, and
other score recipients questioning scores they believe to be inconsistent with their
observations of academic performance; or ACT may receive information through its Test
Security hotline or from external investigations causing ACT to reexamine past scores.
You acknowledge that your ACT scores have ongoing value even after they have been
reported and agree that ACT has the right to review them at any time.

Score Cancellation Notices: If scores are cancelled for any reason, ACT sends a letter to
everyone who received the scores directly from ACT informing them that the scores have
been cancelled. ACT generally does not inform official score recipients of the reason for
cancellation but may do so in exceptional circumstances (including but not limited to
instances in which there is a Misconduct Finding).

Section 10: Compromises in the Registration, Testing, Scoring, or

Score Reporting Processes, and Group Irregularities
ACT takes steps that are intended to provide you a fair, standardized testing process. However,
circumstances may prevent this from occurring in some cases.

In the unlikely event such a circumstance occurs, ACT will examine the situation and
determine whether it needs to take any action, including but not limited to not scoring tests or
cancelling scores. If ACT determines that it needs to take action, ACT will in its sole discretion:
(a) correct the error (if an error occurred and ACT believes correction is feasible), (b) not score
tests or cancel scores and offer each affected person the option to retest at no additional fee
(normally on a future National test date), or (c) not score tests or cancel scores and offer a
refund. If the impacted test event is a State Testing event (i.e., one where a state or district has
paid for your exam), ACT may offer the option to retest you at no additional fee or it may cancel
the test event without an option for retest.

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The remedies listed in this Section 10 are the exclusive remedies available to examinees
for the circumstances described in this Section 10.

ACT shall not be required to conduct Individual Score Reviews for each impacted group
member or demonstrate the invalidity of specific scores in the circumstances described in this
Section 10. Decisions made by ACT pursuant to this section are final. If ACT offers a retest and
you select that option (or it is selected for you in State and District testing), you must retake
all four multiple-choice tests to produce a valid Composite score. If you took the writing test
on the original test date, you may also need to retake the writing test in addition to the four
multiple-choice tests to produce a valid English Language Arts score.

Section 16: LIMITATION OF LIABILITY AND DAMAGES

To the extent permitted by applicable law, ACT’s total liability to you, or anyone claiming by or
through you or on your behalf, for any claims, losses, costs, or damages arising out of, resulting
from or in any way related to the ACT test, from any cause, shall not exceed the test registration
fees you paid to ACT, or $100, whichever is greater. To the extent permitted by applicable
law, in no event shall ACT be liable to you, or anyone claiming by or through you or on your
behalf, for any indirect, special, consequential, speculative, incidental, loss of opportunity
(regardless of whether or how these are classified as damages), exemplary, or punitive
damages, or for attorneys’ fees, expenses, expert witness fees, or costs, whether arising out of
breach of contract, tort (including negligence), strict liability, product liability, or otherwise
and regardless of whether such loss or damage was foreseeable or you have been advised of the
possibility of such loss or damage.

Esta información también se puede ver o descargar en español a

www.act.org/the-act/resources en Using Your ACT Results (Spanish) 2019–20.

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