Unit 8

HUMAN RESOURCES
 Warm-up activities
• Brainstorm all the ways of getting a job
• Looking at job advertisements
• Asking friends
• Writing to companies
• Being head-hunted
• Going to recruitment agencies
• Starting your own company
• ……
5Ms in BUSINESS MANAGEMENT
• With respect to checking the viability of setting up a
new business, the availability of the following 5 Ms
should be considered:
• MONEY - Availability of desired "Money"
• MANPOWER - Availability of "Manpower" or the
necessary skilled people
• MACHINES - Availability of "Machines" or the
Infrastructure
• MATERIALS - Availability of "Materials" or the Raw
Materials
• MARKET - Availability of "Market" or the demand for
the Goods or Services produced.
 MANPOWER
• The right personnel for the right position
HUMAN RESOUCES DEPARTMENT:
MAIN FUNCTIONS

• 1- Plan and provide the necessary

employment.

• 2- Develop and train.

• 3- Retain employees and manage their

affairs.
• Page 74. Choose five factors that are
important for getting a job.
• Which do you think are not important?
Why?
 Choose five factors that are
important for getting a job
• Appearance • Experience
• Intelligence • Contacts/connecti
• References ons
• Blood group • Astrological sign
• Hobbies/interests • Family background
• Marital status • Personality
• Age/ gender • Qualifications
• Sickness record • Handwriting
• Education
 SUMMARY (suggested)

• Intelligence
• References
• Education
• Experience
• Personality
 Discussion:
Do you agree or disagree with the
statements? Why/why not?

• At work, appearance is more important

than performance

• It is best to work for as few companies as

possible
 APPEARANCE IN THE
WORKPLACE
• First impressions are important: People make
assumptions on personal image instantly -> we
should build a positive first impression.
• Some professions can be more stringent about
appearance: models, actors, actresses, singers,
etc.
• Smart dress: appearance + confidence. When
you look your best, you feel your best. Dress
comfortably and wear items that make you feel
confident
• It’s essential that we represent our own
“personal brand” and understand what’s
appropriate in your industry
 Expressions for Agreeing and
Disagreeing
• Stating an opinion
• In my opinion...
• The way I see it...
• If you want my honest
opinion....
• If you ask me...
• Asking for an opinion
• What's your idea?
• How do you feel about that?
• What do you think?
• Expressing agreement
• I couldn't agree with you
more.
• Exactly
• Absolutely.
• That's exactly how I feel.
• I'm afraid I agree with James.
• I have to side with Brad on this
one.
• (agree partly) I partly agree
with you.
• Maybe, but…
• (weak) I suppose so./I guess
so.
• Expressing disagreement
• I don't think so.
• I'm afraid I disagree.
• (strong) I totally disagree.
• No, I'm not so sure about that.
 Employing the right people
1. CV
2. Application form
3. Covering letter
4. Interview
5. Pyschometric test
6. Probationary period
 Vocabulary
• Probationary period: time of training and
testing when you start a new job (to see if you
are suitable for the work)
• Pychometric test: used for measuring mental
abilities and processes
• Shortlist : a list of selected candidates from
which a final choice is made
• Assemble (verb) : cause people to gather for a
common purpose
• Interview panel : a board/group of interviewers
 The process of recruitment
• Advertise a vacancy
• Shortlist the candidates
• Assemble an interview panel
• Check references
• Make a job offer
• Train new staff ( Mentor : an experienced
person who trains and counsels the new
staff)
1. G
2. I
3. F
4. J
5. E
6. A
7. C
8. H
9. B
10. D
 Language review :
-ing form and infinitives
• FORGET, REMEMBER, REGRET, GO ON, STOP, TRY
• After these verbs, a to-infinitive refers to the future,
while a gerund expresses an earlier action, relative to
the time of the verb in the main clause
• Don't forget to meet Mr Moriarty at 10 o'clock this
morning. (You should meet Mr Moriarty at 10 o'clock this
morning.)
• I'll never forget meeting her for the first time. (I'll never
forget when I met her for the first time.)
• We regret to inform you that your application has been
rejected. (We are sorry we have to inform you that your
application has been rejected.)
• I regret spending so much money last night. (I am sorry
that I spent so much money last night.)
 Reading: Women at work
• Pair-work. Read your article quickly and
decide on a heading.
• Student A: Read Article A page 76
• Student B: Read Article B page 137
 Possible headings
• Article A:
• The advancement of women in Vietnam
• The increasing importance of women in
Vietnamese business
• Major progress for women in the
Vietnamese workplace
 Possible headings
• Article B:
• Women in the driver’s seat in Japan
• Changing the Japanese way of selling car
• Women lead change in Japanese car-
selling methods
 True or False
• Article A:
1. T
2. F
3. T
4. F
5. F
6. T
• Article B
7. T
8. T
9. T
10. F
11. F
12. F
 People
• Article A: (12) child, mother, housewife,
residents, community, husband, family,
women, society, university graduates,
PhDs, recipients
• Article B: (12) sales executives,
customers, salespeople, boys, women,
men, family, graduates, managers,
employees, engineers, mothers,
 Business sectors or areas
• A (6) Construction, real estate, service
sector, agricultural sector, fisheries sector,
industry
• B (3)Engineering, marketing, sales
 Pair-work
• Compare the position of women in Articles
A and B
• Example: Women in VN make up more
than half the workforce, but the number of
women in parts of Japanese business, for
example engineering, is very small
• Read out your comparisons
 Discussion
• The role of women in business is no longer
an issue. ( a problem )
• Discuss to what extent this is true in Vietnam
• Are men and women really equal? Why/ why
not?
• Can women make effective managers and
bosses? Do you think they can excel in this
role? Why do you think so?
• In general, what can men do better than
women? Why do you think so?
• In general, what can women do better than
men? Why do you think so?
 CASE STUDY
• COMPANY:
• INDUSTRY:
• BASED:
• NUMBER OF CLUBS IN SAO PAOLO:
• CLIENTELE
• FACILITIES:
• LOCATIONS:
• PROBLEMS
• ACTION
• JOB/ TASKS TO DO:
CASE STUDY
 Job advertisement
• What does Fastfitness want?
• To do that, what kind of person does it
need to recruit?
• What does the job involve?
 Appraising the applicants
• Work in groups of four. Each member
looks in detail at one of the candidate file
cards
• Paraphrase the information you read
about “your” candidate for other members
of the group.
 Job interviews - Selection
• Listen to the job interviews
• Note down your general impressions of
each candidate
• Discuss the candidates and make your
selection
• Ask a representative of each group to
explain their choice
 RANKING and some reasons
Examples:
• Silvia Cominelli : strong personality, she
speaks her mind; she can connect, liaise with
other 6 managers with her previous
experience, etc…
• Martha Gomez :
• Paulo Goncalves
• Sean Wilder: old; a family-oriented person
who might not have strong commitment