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Food Quality and Preference 82 (2020) 103884

Contents lists available at ScienceDirect

Food Quality and Preference


journal homepage: www.elsevier.com/locate/foodqual

Preference segments among declared craft beer drinkers: Perceptual, T


attitudinal and behavioral responses underlying craft-style vs. traditional-
style flavor preferences

Sara R. Jaegera, , Thierry Worchb, Tracey Phelpsa, David Jina, Armand V. Cardelloc
a
The New Zealand Institute for Plant and Food Research Limited, Mt Albert Research Centre, Private Bag 92169, Victoria Street West, Auckland 1142, New Zealand
b
Qi Statistics Ltd., United Kingdom
c
A.V. Cardello Consulting and Editing Services, Framingham, MA, USA

A R T I C LE I N FO A B S T R A C T

Keywords: Craft beer is a product category that continues to expand, and craft beer drinkers are generally differentiated
Consumer research from traditional (or mainstream) beer drinkers in terms of their preference for innovative beers with novel and
Product research complex flavor profiles, and greater involvement in beer and product-focused behaviors and activities. The
Craft beer present research explores the existence of flavor-driven segments within the overall craft beer segment, where
Segment profiling
some declared craft beer drinkers exhibit the characteristic craft beer preference (stronger and more complex
flavors), while others exhibit a preference for less complex and more traditional flavors. Research conducted
with craft-style and traditional-style beers (n = 6) confirmed such preference segments in a group of male New
Zealanders (n = 120). The preference segments perceived the sensory and holistic/conceptual characteristics of
the beers similarly. However, they differed in specific attitudes and behaviors toward craft beers that were
associated with the extent of their use and exposure to craft beers. The presence of the two preference segments
was interpreted as being the result of a normal transition of declared craft beer drinker preferences away from
the lighter flavors of the traditional style beers to which they had been accustomed and toward the more novel
and robust flavors of craft beers. This shift in flavor preferences is tentatively attributed to the same exposure
effects (mere and evaluative) that are responsible for flavor preference development in other foods and bev-
erages. The implications for craft and traditional brewers are discussed and suggestions for future research
presented.

1. Introduction elements of craft beer, a number of other characteristics have been cited
in the literature. In a recent study of beer drinkers in Italy, the following
1.1. The rise of craft beer characteristics of craft beer were cited: brewed on a small scale, with
premium local and unconventional ingredients, unpasteurized, un-
Craft beer has been defined as beer brewed in “any small, in- filtered, additive-free, natural and genuine, using heirloom grains,
dependently owned brewery that adheres to traditional brewing prac- spontaneously and naturally fermented, sold in specific outlets only, of
tices and ingredients” (Acitelli & Magee, 2017). According to Elzinga, a high price and low availability, and brewed for a niche market
Tremblay, and Tremblay (2015), this definition includes the two most (Donadini & Porretta, 2017). Taking these characteristics together, craft
important characteristics of craft beer: 1) the traditional nature of the beers stand in stark contrast to mainstream beers produced by large,
beer production method, and 2) the small size of the production facility international brewers that are brewed in large batches, using standard
in which it is brewed. The former characteristic has been described by ingredients, and being subjected to high levels of quality control, fil-
beer enthusiasts as beer “that is carefully produced” or produced by “a tering, processing and, often, containing additives (Elzinga et al.,
more complicated process,” while the latter characteristic has been 2015).
described as beer “produced on a small scale” or one “that has a limited The origin of the craft beer industry is commonly traced to the
production” (Gómez-Corona, Escalona-Buendía, García, Chollet, & 1960′s, when the Anchor Steam Beer Company (U.S.A.) was purchased
Valentin, 2016). In addition to these two critical characterizing by Fritz Maytag (Elzinga et al., 2015). Among the innovations of this


Corresponding author.
E-mail address: sara.jaeger@plantandfood.co.nz (S.R. Jaeger).

https://doi.org/10.1016/j.foodqual.2020.103884
Received 21 November 2019; Received in revised form 10 January 2020; Accepted 10 January 2020
Available online 11 January 2020
0950-3293/ © 2020 Elsevier Ltd. All rights reserved.
S.R. Jaeger, et al. Food Quality and Preference 82 (2020) 103884

small brewery was the formulation of the first American India Pale Ale Among these are their demographic and psychographic profiles, their
(IPA) and the re-introduction of non-traditional beer styles like porters, preferences for certain styles and flavors of beer, and the product-re-
wheat beers and spiced holiday beers (Elzinga et al., 2015). All of these lated behaviors that they often exhibit toward beers.
innovations stood in contrast to the beers being produced by the large,
commercial breweries at the time, which held a near monopoly on the
1.2.1. Demographics and psychographics
beer market and brewed, almost exclusively, light-flavored lagers, often
From a demographic perspective, craft beer drinkers have been
with non-traditional ingredients (e.g., corn or rice). Although the
found to be mostly male (Gómez-Corona et al., 2016; Jaeger et al.,
growth of the craft beer market in the U.S. was slow at first, it has
2017; Malone & Lusk, 2018; Murray & O'Neill, 2012), a statistic that is
grown steadily to where it now consists of over 4500 breweries and has
consistent with the fact that men generally prefer stronger tasting beers
gained 13% of the U.S. market in 2018, in spite of the fact that the
than women (Guinard et al., 2000). Craft beer drinkers are also younger
overall beer market was down 1% in 2018 (Brewers Association,
than their mainstream beer-drinking counterparts (i.e., millennials, but
2019a).
include those up to their 30 s or 40 s) (Aquilani et al., 2015; Gómez-
During this same time, the large-scale commercial brewing industry
Corona et al., 2016; Malone & Lusk, 2018; Murray & O'Neill, 2012). In
has been consolidating, so that in 2012 just 4 companies were re-
addition, they are more highly educated (Malone & Lusk, 2018; Murray
sponsible for one-half of all the beer produced globally (Howard, 2014).
& O'Neill, 2012) and have a generally higher income level (Gómez-
Although Europe was somewhat slower to develop a craft beer industry,
Corona et al., 2016; Malone & Lusk, 2018; Murray & O'Neill, 2012) than
in Britain, the Campaign for Real Ale (CAMRA) was formed in 1971
traditional or mainstream beer drinkers. From a psychological per-
with the goal of “promoting beer consumption by a knowledgeable
spective, Gómez-Corona, Chollet, Escalona-Buendía, and Valentin
informed consumer who is passionate about beer and demands quality,
(2017) showed that individuals drinking craft beers rely more on cog-
choice and variety over easily consumed and mass-produced alter-
nitive processes when drinking traditional or mainstream beers. In
natives” (Thurnell-Read, 2016). In Italy, the growth came somewhat
particular, they found that craft beer drinking was more often char-
more slowly, but craft beer has now begun to grow rapidly, with the
acterized by cognitively-oriented statements, i.e., in terms of thinking,
number of microbreweries doubling between 2012 and 2017
memorializing or mentally representing the beers, than by statements
(Microbirrifici.org, 2019). Similar expansions of the craft beer industry
related to the sensory or affective aspects of beer drinking. Craft beer
have been seen in other countries, such as Mexico, where craft beers
drinkers also have been characterized as having a strong self-identity
grew in popularity by 30% from 2011 to 2016 (Euromonitor
(Rivaroli, Hingley, & Spadoni, 2018) being novelty-seekers (Malone &
International, 2016), and in New Zealand, where the craft beer market
Lusk, 2018) and, potentially, status-seekers (Holt, 1995). Lastly, craft
has grown exponentially to now include over 200 breweries, including
beer drinkers have been characterized as having a desire for distinction,
a 42% increase in sales in 2015 (Newshub, 2018) and now accounts for
i.e., not consuming what everyone else does (Gómez-Corona, Escalona-
over 25% of beer sales (Neilsen Scantrack, 2018). Similar growth has
Buendía et al., 2017), and a desire for unique consumer products
been seen throughout the Asian market with China showing a 50%
(Rivaroli et al., 2018). As it relates to these latter psychological pro-
growth in craft beer production volume from 2014 to 2015, with
pensities, it has been noted that younger craft beer drinkers’ intention
growth rates predicted to increase through 2020 (Statista, 2019).
to drink craft beers is often subject to the influence of peer pressure
Due to: 1) the sheer number of microbreweries across the globe (in
(Santisi, Morando, & Sciacca, 2018).
some locations there can be as many as 4–5 breweries in a small city),
2) the fact that the small batches brewed in these facilities allow for
rapid changeover in the production of different styles and flavors of 1.2.2. Craft beer drinkers’ preferences
beers, and 3) the inherent desire of craft brewers to provide innovative From the point of view of both beer experts and trained panel
products, there is an extremely wide array of craft beers available on profiling of craft beers, it can be concluded that these beers are typically
the market. These include a wide range of styles of craft beer (e.g., characterized by high flavor complexity (Medoro et al., 2016). Simi-
lagers, ales, IPAs, porters, stouts, wheat and sour beers), flavor qualities larly, the exponential growth in the number, type and flavors of craft
(e.g., fruity, chocolate, coffee, herbal), flavor intensities (many have beers on the market, suggests that craft beer drinkers enjoy a wide
very high hop or malt content or strong barrel-aged flavors), and often, variety of beer styles and flavors. These often include highly innovative
much higher alcohol content than are found with commercially avail- beers, some of which have high levels of hoppiness, strong flavor pro-
able beers. This hyper-differentiation of craft beers (Clemons, Gao, & files and/or high alcohol content. Gómez-Corona et al. (2016), Gómez-
Hitt, 2006) has been cited as a major reason for the success of the craft Corona, Escalona-Buendía et al. (2017) found that the uniqueness of the
beer market (Aquilani, Laureti, Poponi, & Secondi, 2015). From a flavors of craft-style beers is an important driver of their consumption
product and sensory perspective, this craft beer renaissance (Donadini by this group of consumers. In fact, many craft beer drinkers have come
& Porretta, 2017) has led to a “taste revolution” in the beer industry to eschew traditional and mainstream beers with low flavor impact.
(Gómez-Corona, Escalona-Buendía, Chollet, & Valentin, 2017; Kleban & Craft beer drinkers have also been shown to place a high degree of
Nickerson, 2012), resulting in consumers who are motivated by the importance on the quality of the beer (Aquilani et al., 2015) and on its
discovery of new flavors and the search for quality and product authenticity (Gómez-Corona et al., 2016). Individuals who enjoy craft
craftsmanship (Aquilani et al., 2015). In one recent survey, 40% of beer beers have a higher general liking for beer (Jaeger et al., 2017; Malone
drinkers considered flavor to be a characterizing element of craft beers & Lusk, 2018), drink it more often (Aquilani et al., 2015; Gómez-Corona
(Donadini & Porretta, 2017). These drinkers considered the flavor of et al., 2016), drink draft beer more than bottled beer, and are more
craft beers to be “rich, intense and composite” and that the use of un- likely to drink alone, than are traditional or mainstream beer drinkers
conventional ingredients produced “unusual sensory notes” in these (Aquilani et al., 2015). In addition, they experience more positive
beers. In concert with the growth of craft beers and this shift in con- emotions from craft style beers (Jaeger et al., 2017) and attribute
sumer flavor preferences for beer, a new segment of beer drinkers has greater appropriateness of their use in a variety of drinking situations,
evolved. This group, known as “craft beer drinkers,” now constitutes compared to simple lager-style beers (Jaeger et al., 2017). While
the largest growing segment in the beer industry. Malone and Lusk (2018) found the liking and familiarity with beers to
be important variables that differentiate traditional and mainstream
1.2. Characteristics of craft beer drinkers beer drinkers from those who prefer craft style beers, Aquilani et al.
(2015) specifically identified the aroma, carbonation, and degree of
Craft beer drinkers can be differentiated from traditional (or foam of the beer as being important sensory attributes for craft beer
mainstream) beer drinkers on the basis of several characteristics. drinkers.

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S.R. Jaeger, et al. Food Quality and Preference 82 (2020) 103884

1.2.3. Craft beer drinkers’ involvement in craft beer behaviors and lifestyle Table 1
activities Summary of participant characteristics (100% male) for the aggregate sample
While craft beer drinkers are often characterized by their sensory (n = 120) and the two preference segments, where CS Likers prefer craft-style
preferences for innovative beers of high flavor complexity, high quality beers with “high” flavor intensity, and TS Likers prefer traditional-style beers
with “low” flavor intensity. Responses are shown as percentages, unless
and authenticity, there are also a number of other attitudinal, motiva-
otherwise indicated. The results from comparison of the two preference seg-
tional and behavioral characteristics of craft beer drinkers that have
ments is shown in the last column.
been identified. First, craft beer drinkers are driven to seek out au-
thentic beers (Gómez-Corona et al., 2016) that are produced in small Participant Aggregate CS Likers TS Likers p-value
characteristic (n = 120) (n = 65) (n = 55)
batches by local craft brewers. They have been observed to regularly
and consistently develop their knowledge of beer and brew pubs, to Age
explore new tastes in beers, and to seek out new beers and breweries 20–39 years old 49 40 60 0.029
(Thurnell-Read, 2016). Craft beer drinkers also tend to shop at specialty 40–65 years old 51 60 40 0.029
beer stores and have been shown to have a high awareness of and Ethnicity*
knowledge of beers (Gómez-Corona et al., 2016; Jaeger et al., 2017). New Zealand European 67 77 55 0.010
They travel to local craft breweries, go to craft beer tastings, seek out Australian, European or 11 14 7 0.25
North American
and attend craft beer events (Murray & O'Neill, 2012), including craft
Maori or Pacific Island 15 11 20 0.16
beer fests, and exchange information about craft beers on social net- Chinese or Indian 12 3 22 0.001
works designed for craft beer enthusiasts. Craft beer drinkers have even Other 10 9 11 0.98
been observed to plan travel and vacations to famous brewing areas Household income (NZ$, p.a.)
such as: the U.S. Pacific Northwest, Germany and/or Belgium (Murray Less than 50,000 8 5 11 0.19
& O'Neill, 2012). Thurnell-Read (2016) discussed such behaviors in 50,000–99,999 19 22 16 0.47
terms of “serious leisure,” often characterized by steadily “increasing 100,000 or more 63 63 64 0.95
Prefer not to say 10 11 9 0.78
levels of involvement in beer, both from the perspective of knowledge
and behavioral actions” and in beer-related organizations. This in- Household size
1–2 people 35 38 31 0.39
volvement with beer as a product is similar to the involvement that has
3–4 people 43 43 44 0.95
been demonstrated with certain segments of wine drinkers (e.g., 5+ people 22 18 25 0.35
Lesschaeve & Bruwer, 2010).
Household composition*
Living alone 8 8 7 0.93
2. Research aim and objectives With spouse/partner 64 69 58 0.21
With child/ren under 30 29 31 0.81
Based on the above literature, craft beer drinkers can be differ- 18
With child/ren over 18 17 18 15 0.57
entiated from traditional beer drinkers in terms of two criteria: 1) their With parents 13 8 18 0.08
preference for innovative beers with complex flavor profiles, including With flatmates 23 15 33 0.025
those with high levels of hoppiness, fruitiness, and even sour tastes, and With other people 4 5 4 0.79
2) a greater involvement in beer and product-focused behaviors and
activities. Although preference for beers with complex and bolder flavor Notes. *) Sum of percentages exceed 100 since respondents could select more
than one option; **) Measured on 9-pt scale where 1=’dislike extremely’ and
profiles has long been considered a defining characteristic of craft beer
9=”like extremely,” with standard deviation shown between brackets.
drinkers, the evolution of the craft beer market has produced a “craft
beer lifestyle,” to which many craft beer drinkers are drawn. However,
Auckland (New Zealand) took part (Table 1). Male consumers were
the attractiveness of this “lifestyle” is driven by social and cognitive
chosen because, demographically, they constitute the largest propor-
preferences and may be independent of the sensory preferences of the
tion of craft beer drinkers.
individual, i.e. liking of beers with novel and complex flavor profiles.
Selection criteria included declared liking for beer, declared con-
This situation may produce different sub-segments within the overall
sumption at least weekly, and a declared preference for beers fitting
craft beer segment, where some “craft beer drinkers” exhibit both the
“Option 2” in the following question, asked verbatim by a recruiter: I'm
characteristic craft beer preferences and lifestyle behaviors, while
going to describe two categories of beers to you, and your task will be to
others are primarily attracted by the cognitive elements associated with
tell me which of these you prefer to drink, if you had to choose between
“being” a craft beer drinker and its “lifestyle” behaviors. Within this
them. Option 1 is beers from large mainstream breweries which in their
latter group, there may exist those who still prefer lighter flavored and
flavor are more traditional and not overly strong. Typical examples
less complex beers.
could be Export Gold, Speights or Heineken. Option 2 is beers from
To address this possibility, the aim of the present research was to
smaller craft-style breweries which in their flavor are less traditional,
examine a population of craft beer drinkers to determine, whether there
typically bolder and stronger. Typical examples could be a very hoppy
exist both individuals who prefer the more complex tastes of craft style
pale ale, a fruit beer or a chocolate stout. Perhaps from a brewery like
beers and those who prefer the taste of lighter flavored, traditional-style
the Garage Project, Epic or Sprig & Fern.1 Among beers from these two
beers. In addition, if such preference segments exist, we seek to com-
options, which do you prefer to drink? Option 1 or Option 2?
pare them in terms of: a) sensory, holistic-conceptual, cognitive, emo-
Age is a known factor in consumer preferences for craft vs. main-
tional and situational responses to tasted beers having these different
stream beers (Aquilani et al., 2015; Gómez-Corona et al., 2016; Malone
flavor characteristics, b) attitudes towards craft vs. traditional beers, c)
& Lusk, 2018; Murray & O'Neill, 2012), and for this reason quotas were
levels of need for uniqueness in foods and beverages, and d) levels of
imposed, such that the sample (near) equally comprised younger and
involvement in craft beer “lifestyle” behaviors.
older consumers: 20 to 39 years old (n = 59) and 40 to 65 years old
(n = 61).
3. Materials and methods
The participants attended one 2¼ hour research session at the Plant
3.1. Participants

Participants (n = 120) who were English-speaking males between 1


The brands were selected to suitably represent Option 1 and Option 2
20 and 65 years old with diverse socio-economic backgrounds living in breweries in the New Zealand context.

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S.R. Jaeger, et al. Food Quality and Preference 82 (2020) 103884

& Food Research (PFR) Consumer Insights Facility in Auckland. Prior to given the use of commercial products, the alcohol content of beers in
each session, participants gave written informed consent and took a the LF and HF groups was as similar as possible, on average (Table 2).
breathalyzer test for alcohol content (to ensure no measurable Blood This was an important consideration to avoid alcohol being a con-
Alcohol Concentration prior to start of the session). Compensation in founding factor between LF and HF beers. Additional information on
cash was given at the end of the session, and breathalyzer testing before the chemical composition of the samples is given in Supplementary
leaving the research facility was compulsory for all participants. The Table 1.
study was approved by the PFR Human Research Ethics Committee.
3.2.2. Sample presentation
Serving size (55–60 mL) was determined to ensure that the total
3.2. Samples intake of alcohol during each research session was less than 1.5 New
Zealand standard drinks (< 15 g pure alcohol). This requirement was
3.2.1. Beer selection imposed by the study’s ethics approval.
The selection of beers was directly guided by the research aim and The beers were stored at 1–2 °C and served within 5 min of being
required beers with, respectively, more complex flavors characteristic removed from refrigeration (~5 °C). Clear glasses (tumbler shape,
of craft-style beers and lighter flavors characteristic of traditional-style 150 mL) labelled with 3-digit random codes were used (see
beers. Supplementary Fig. 1 for an image of the samples as presented to
Craft-style beers in the “high” flavor” intensity group (HF group: consumers). Samples were presented monadically according to a
H1, H2 and H3), besides being perceived as “high” in flavor intensity modified Latin Square design.
compared to beers in the LF group, were selected to represent two types
of strong flavor expression common to craft beers – hoppy (bitter) and
3.3. Empirical procedures
malty (sweet with hints of caramel, toffee and nuts). H2 was selected to
represent the imperial pale ale (IPA) style with high hop bitterness. H3,
3.3.1. Measurements obtained from consumers in response to tasted craft-
in comparison was not hoppy or bitter, but malty and sweet. H1 was
style and traditional-style beers
selected to be an intermediary between H2 and H3. Beers with unique
In accordance with the research aim and objectives, the beers were
styles/flavors such as sours, gose, bochs and stout were excluded since
assessed using a single ballot that had multiple parts, in the order: i)
they generally maintain a much smaller share of the craft beer market
acceptability and sensory characteristics, ii) holistic and conceptual
(Brewers Association, 2019b).
perceptions, and iii) cognitive, emotional and situational associations.
Lagers from mainstream brands were used as traditional-style beers
Acceptability was measured using a fully labelled 9-pt category
in the “low” flavor intensity group (LF group: L1, L2 and L3), and as
scale with end-point anchors 1 = ‘dislike extremely’ and 9 = ‘like
expected these were less bitter than beers in the HF group (Table 1).
extremely’ (Peryam & Pilgrim, 1957).
Variation in the flavor expression was sought by including: 1) a sample
Sensory product descriptions were obtained with a check-all-that-
with expected very low flavor while not being low in alcohol content
apply (CATA) question (Ares & Jaeger, 2015) containing terms relevant
(L2), 2) a sample with higher alcohol content than standard for stronger
for the focal set of samples and for discrimination between beers with
lager flavor expression (L3), and 3) a sample with slight sweet char-
“low” and “high” flavor intensity. The 11 terms were: ‘weak aroma’,
acteristics (L1). Popular New Zealand beers with “low” flavor intensity,
‘strong aroma’, ‘sweet’, ‘bitter’, ‘hoppy’, ‘malty’, ‘oaky/wood-like’,
such as Speight and Lion Red were excluded from the LF group because
‘fruity’, ‘watery/bland’, ‘short aftertaste, and ‘long aftertaste’, and the
of their darker color, and inability to find a suitable commercial sample
use of composite terms (e.g., ‘watery/bland’) was supported by Jaeger,
for HF group that was lighter in color while “high” in flavor intensity.
Hunter et al. (2019). Term order was randomized across participants
Table 2 lists the six beers used in the study and their classification as
(Ares et al., 2015).
HF or LF beers. All samples were commercially available in New
A second CATA question was used to obtain responses relating to
Zealand and purchased at local supermarkets and liquor stores. They
holistic sensory characteristics and other product conceptualizations.
were from different national and international brands (refer to
With input from, for example, Jaeger, Hunter et al. (2019) the terms
Supplementary Fig. 1 for brand and packaging details). The final se-
were selected to be relevant for: i) discrimination between “low” and
lection of beers was the result of multiple rounds of pilot work invol-
“high” flavor intensity beers, and ii) characterization of beers labelled
ving several of the authors, sensory and consumer science professionals
as “brewed by a large mainstream brewery outside of New Zealand” or
(n = 3), and beer drinkers (n = 18) working at PFR. A wide selection of
“brewed by a small craft brewery in New Zealand.” The 18 terms were:
beers was considered with a focus on selecting samples that fitted well
‘artisan’, ‘balanced’, ‘cheap’, ‘comforting’, ‘complex’, ‘easy-to-drink’,
with the desired HF and LF sensory profiles. To the extent possible,
‘familiar’, ‘full-bodied’, ‘industrial’, ‘insipid’, ‘masculine’, ‘memorable’,
‘powerful’, ‘simple’, ‘smooth’, ‘sophisticated’, ‘substantial’, and ‘thirst
Table 2
quenching’. Term order was randomized across participants (Ares et al.,
Beer samples used in the study. L1 to L3 are beers with “low” flavor intensity,
and collectively these three beers also referred to as LF group. They represent 2015).
traditional-style beers because of their lighter and more mainstream flavors. H1 Thirteen statements covering a range of cognitive, emotional and
to H3 are beers with “high” flavor intensity, and collectively these three beers situational aspects of the beers were included based on Cardello et al.
are also referred to as HF group. They represent craft-style beers because of (2016), Gómez-Corona, Escalona-Buendía et al. (2017), Gómez-Corona,
their bolder and more complex flavors. Shown in the last two columns is basic Chollet et al. (2017), and Jaeger et al. (2017, 2019), as well as pilot
chemical information relating to alcohol content and bitterness (Supplementary work with the focal set of samples. The statements were selected to aid
Table 1 contains additional basic chemistry information about the samples). exploration of Objectives 1 and 2, and, therefore, pertained to per-
Beer Beer name % ABV Bittering Units (BU) ceptual understanding of craft and traditional beers: 1) “I consider this
to be a good quality beer,” 2) “When I want to savour2 a beer by myself,
L1 Mac’s Gold 4.0 12 this is the kind of beer I would drink,” 3) “This beer evokes a positive
L2 Budweiser 4.9 8
L3 Carling Black Label 5.5 10
emotion in me,” 4) “This is a good beer for many different social situa-
H1 Mac’s Sassy Red 4.5 30 tions,” 5) “This is a unique beer,” 6) “In my opinion, this tastes like a
H2 Emmerson 1820 IPA 5.0 55
H3 Suffolk Vintage Ale 6.0 23
2
New Zealand English spelling were used for data collection and is retain
Note. IPA – Indian Pale Ale. ABV = Alcohol by volume. here for accuracy.

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S.R. Jaeger, et al. Food Quality and Preference 82 (2020) 103884

craft beer,” 7) “In my opinion, this tastes like a mainstream beer,” 8) and logos on them,” 11) “I purchase and/or trade specialty beers on-
“This beer bores me” (boring), 9) “I think “beer aficionados” would enjoy line,” 12) “I will drive several hours to go to a craft brewery I like in
this beer,” 10) “If I wanted to drink more than one glass of the same order to purchase their beer,” 13) “I participate in on-line beer rating
beer, I’d chose this one,” 11) “I would drink this beer in the company of sites to express my opinion about different beers,” 14) “I am willing to
like-minded beer drinkers,” 12) “This beer has an authentic taste,” and 13) pay a very large price for craft beers that are new to the market,” 15) “I
“This beer reminds me of those I typically drink” (words shown in italic read beer magazines and publications,” and 16) “I buy beer from beer
font refer to labels used in Figs. 1 and 2). Responses were obtained on specialty stores.”
fully labelled 7-pt Likert scales (1 = “disagree strongly”; 7 = “agree In the final survey, at the end of the research session, demographic
strongly”), with statement order randomized across participants (Ares and socio-economic information was obtained. In addition, due to the
et al., 2015). fact that the unique flavors of craft beers have been shown to motivate
Prior to data collection, the relevance of the terms included in CATA the consumption of craft beer drinkers (Gómez-Corona, Escalona-
questions and Likert statement wordings was confirmed with pilot re- Buendía et al., 2017; Gómez-Corona et al., 2016), a short version of the
search participants (declared craft beer drinkers). Partial overlap in Food and Beverage Need for Uniqueness (FBNFU) scale (Cardello et al.,
response measures was deliberate, in order to increase the robustness of 2019) was also administered. This short version included 12 items from
the findings and to guard against method bias. For example, ‘bland/ the original scale, such as “I’m often on the lookout for new foods or
watery’ and ‘insipid’ could be regarded as synonymous terms relating to beverages that will add to my personal uniqueness,” and “I often try to
low flavor intensity, and the conceptual CATA term ‘artisan’ was ex- find a more interesting version of run-of-the-mill products, because I
pected to capture a response inversely related to that for the statement enjoy being original” (See Supplementary Table 2 for all scale items).
“In my opinion, this tastes like a mainstream beer.” Responses were obtained on 7-point Likert scales. The rationale behind
All participants received verbal instructions on how to complete the selection of the subset of FBNFU items for use in the short version and
tasks and were encouraged to ask questions to resolve ambiguities. its psychometric properties as assessed by Rasch modeling were pre-
Sample assessments took place in standard sensory testing booths sented by Okojie, Ho, and Li (2019).
(white lighting, 20–22 °C, positive air flow) during sample assessments.
Between samples there was a break of 1–2 min, and during this time 3.4. Data analysis
water and plain crackers were available for palate cleansing (en-
couraged, but not enforced). The study’s human ethics approval stipu- All analyses were performed in the R language (R Core Team, 2019),
lated that the beer tasting tasks be followed by other tasks involving using 5% as the level of significance.
food tasting in order to facilitate metabolism of the consumed alcohol.
Because these filler tasks were unrelated to the present research, they 3.4.1. Responses to tasted craft-style and traditional-style beers
are not discussed further. The first step was to establish consumer segments based on product
liking/disliking, which was done using Hierarchical Cluster Analysis
3.3.2. Questionnaire responses obtained from consumers (unstandardized scores, Euclidian distance, Ward’s method) and re-
Following sample evaluations, participants completed a ques- taining a two-cluster solution in accordance with a scree plot.
tionnaire linked to beer. Stated liking was recorded on a 9-pt scale from Within each cluster, several analyses were performed, starting with
1 = ‘dislike extremely’ to 9 = ‘like extremely,’ while an 8-pt scale from ratings of product acceptability which were analyzed by ANOVA using
‘daily’ to ‘never’ was used to capture frequency of beer consumption. beer samples as a fixed factor and treating respondents as a random
Participants’ general attitudes to beer were obtained through five effect. Tukey’s method was applied for post-hoc testing. Also, within
statements (7-pt Likert scale): 1) “I prefer beer with a strong, full- each cluster, CATA responses were analyzed separately for the two
bodied taste,” 2) “I seek out beers made by small, local, independent question types (sensory and holistic/conceptual) using standard pro-
breweries,” 3) “I like beers that are of high quality and authenticity,” 4) cedures. Specifically, the frequency of term use was determined sepa-
“I don’t usually care for industrial beers that are mass-distributed,” and rately for each CATA term by counting the number of consumers that
5) “I choose my beer carefully.” used that term to characterize each beer sample. Cochran’s Q test was
Focusing on craft beer, four statements (7-pt Likert scales) were carried out to identify significant differences among samples for the
used: 1) “I love to experiment with different styles of craft beer,” 2) “I frequency of use of each CATA term (Manoukian, 1986). When differ-
see myself drinking more craft beer in the future than I do today,” 3) ences were significant, the McNemar test was used for pairwise com-
“Seeking out and drinking craft beer has become a hobby for me,” and parisons between products (Meyners, Castura, & Carr, 2013). A Corre-
4) “Craft beer has changed my perception of what constitutes high spondence Analysis (CA) on the frequency table was carried out to
quality beer.” Craft beer involvement was measured using a 3-item obtain a bi-dimensional representation of samples and terms using the
scale: “To me, craft beer matters”, “I have a strong interest in craft chi-square distance. Finally, the responses to Likert statements were
beer”, “Craft beer is important to me” (7-pt Likert scales) as done by analyzed using the ANOVA procedures applied to acceptability scores,
Jaeger, Xia et al. (2019). and Principal Components Analysis (PCA) of the correlation matrix.
A final set of 16 questions that sought to capture craft beer activities
and behaviors expected to be prevalent among craft beer drinkers and 3.4.2. Questionnaire responses
applicable to the New Zealand context was constructed, based on Stated liking for beer, attitudinal responses and frequency of beer
findings from the literature (Aquilani et al., 2015; Gómez-Corona, consumption was analyzed similarly to acceptability measures for
Chollet et al., 2017; Thurnell-Read, 2016). A forced yes-no question was tasted beers, as directed by Objectives 1 and 2, respectively.
used, with statement order randomized across participants (Ares et al., Involvement with craft beer was established as a single index for
2015). The behavioral statements were: 1) “I have visited and tasted each participant, summing across the three items (possible range:
beers at a local craft brewery,” 2) “I have researched different types of 3–21). In all sub-group analyses this was supported by Cronbach alpha
beers and brewing styles on-line,” 3) “I have attended a “beer fest” or ≥0.8, which exceeded the 0.7 threshold (Nunnally, 1978). The
other organized beer tasting event,” 4) “I visit on-line chat rooms that summed score was subject to the same ANOVA as above. For the 12
discuss new craft beers and breweries,” 5) “I am on a mailing list of a items used to approximate FBNFU (Cronbach’s alpha = 0.84), the
local brewery,” 6) “I have purchased special beer glasses designed to average scores calculated for each participant were subjected to
hold different types of beers,” 7) “I purchase and refill flagons of beer at ANOVA similarly to above.
local breweries,” 8) “I have a beer refrigerator in my home,” 9) “I have The responses to each of the 16 statements about specific activities
a beer tap in my house,” 10) “I own shirts or hats with brewer names related to beers were coded as ‘yes’=1 and ‘no’=0, and analyzed using

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Table 3 contains the biplot for CS Likers and Fig. 1b contains the corresponding
Average scores for overall liking for beers included in the study, obtained from plot for TS Likers (C2). Comparing these two spaces, it can be seen that
120 declared craft beer drinkers. The results are also shown by preference the sensory characterizations of types of beers (H1-3 and L1-3) are
segment, where CS Likers prefer craft-style beers with “high” flavor intensity, nearly identical for the two preference clusters. Both CS Likers and TS
and TS Likers prefer traditional-style beers with “low” flavor intensity.
Likers characterized the LF beers as ‘watery/bland,’ followed by ‘weak
Responses measured on 9-pt scale where 1=’dislike extremely’ and 9=’like
aroma,’ and ‘short aftertaste’ and to a lesser extent ‘sweet.’ In contrast,
extremely.’ Results from Turkey’s HSD post-hoc test (5% level) are shown using
the primary characteristics of HF beers, in both consumer clusters, was
letters, performed for comparison within consumer groups (i.e., within col-
umns). ‘strong aroma’ and ‘long aftertaste’, followed by ‘bitter.’ Although more
strongly experienced by CS Likers than TS Likers, as seen in the se-
Beer Aggregate (n = 120) CS Likers (n = 65) TS Likers (n = 55)
paration of H2 and H3 along Dimension 2 in Fig. 1a and 1b, both
L1 5.7b 4.8c 6.6 a clusters also characterized H2 as more ‘hoppy’ while H3 was more
L2 5.8b 5.1c 6.7 a ‘malty’ and ‘oaky/wood-like.’ These data not only serve to confirm that
L3 5.7b 4.6c 7.1 a the beers selected for inclusion in the HF and LF sets met the criteria for
H1 6.5 a 7.0 a 5.8b labelling as HF or LF beers (McNemar tests showed no instances of
H2 6.7 a 7.5 a 5.8b
H3 5.5b 6.0b 5.0c
individual beers being perceived contrary to expectations), they also
show that regardless of the inherent flavor preferences of consumers,
the sensory experience of the beers was very similar and not strongly
logistic regression, with factor specification similar to the ANOVAs used influenced by those preferences.
for continuous variables. The bottom row of Fig. 1 shows the first two dimensions of the CA
bi-plots for the holistic and conceptual CATA evaluations of the tasted
beers. The data from CS Likers and TS Likers resulted in highly similar
4. Results
sample configurations, with the HF and LF beers, respectively, grouped
in spatial proximity, and separated from each other along Dimension 1
4.1. Preference-based consumer segments
(Fig. 1c vs. 1d). Two minor between-cluster differences in the sample
configurations was the separation of H2 from H3 in the CS Likers data
The research was designed around the expectation that among de-
(which was attributed to the latter being perceived as less ‘sophisti-
clared craft beer drinkers, preference clusters would emerge for those
cated’ and ‘artisan’ – Fig. 1c), and in the TS Likers data, the separation of
consumers who prefer craft-style beers that have more complex and
L3 from L1 and L2 (through its weaker associations with ‘simple’ and
bolder flavors, and those who prefer traditional-style beers that are
stronger associations with ‘smooth’ – Fig. 1d). Consumers in the two
lighter flavored.
preference clusters similarly described the 3 HF beers as ‘powerful,’
A hierarchical cluster analysis of the acceptability data for the 6
‘complex,’ and ‘full-bodied,’ and to a lesser extent ‘substantial,’ ‘mas-
beers confirmed such two distinct preference clusters (Table 3). In one
culine,’ ‘artisan,’ and ‘sophisticated.’ They also similarly described the 3
cluster, which comprised 54% of respondents, the 3 beers with the
LF beers as ‘simple’ and to a lesser extent ‘thirst-quenching’ and ‘easy-
highest liking were the 3 HF beers. Beers H2 and H1 were the best liked
to-drink.’ However, between-cluster differences were more pronounced
and were rated as significantly more well liked than H3. However, the 3
than for samples, and most noteworthy was the association for ‘in-
HF beers were liked significantly better than the 3 LF beers (L1-3). The
dustrial,’ which CS Likers linked with LF beers and TS Likers linked with
probable reason that H3 was liked significantly less than H2 and H1 is
HF beers. CS Likers strongly linked ‘insipid’ with LF beers, while TS
that H3 was the one malty (as opposed to hoppy) beer among the HF
Likers did so much less (and there was a similar trend for ‘cheap’). For
samples. Consumers in the second cluster, which comprised 46% of
‘comforting’ the reverse was observed: a strong association to LF beers
respondents, liked all of the 3 LF beers significantly more than the 3 HF
among TS Likers and a weak association to HF beers among CS Likers.
beers.
For TS Likers, ‘balanced’ and ‘comforting’ were characteristic of LF
Having confirmed two distinct preference clusters among the de-
beers, but CS Likers neither strongly associated these terms with HF or
clared craft beer drinkers: craft-style likers (CS Likers) who preferred
LF beers. Overall, the holistic and conceptual data show that both
the more complex, bolder and more intensely flavored beers (H1-3) and
preference clusters perceive the same sample similarities and differ-
traditional-style likers (TS Likers) who preferred the less complex and
ences, but some of their characterizations differ. Notably, some con-
mild flavored beers (L1-3), these two preference groups were compared
ceptualizations differ between CS Likers and TS Likers, seemingly in a
in terms of: a) sensory, holistic-conceptual, and cognitive, emotional
manner shaped by their flavor preferences.
and situational responses to tasted craft-style and traditional-style
beers, b) attitudes towards craft vs. traditional beers, and c) levels of
4.3. Cognitive, emotional and situational characteristics of tasted craft-style
involvement in craft beer “lifestyle” behaviors. The expectation was
and traditional-style beers
that regardless of preference cluster membership, beer enthusiasts will
perceive the sensory, holistic-conceptual, cognitive, emotional and si-
Results of the Principal Components Analysis (PCA) conducted on
tuational characteristics of craft-style and traditional-style beers simi-
the responses to the cognitive, emotive and situational usage statements
larly, but their attitudes towards craft and traditional beers and their
about the six beers are shown in Fig. 2. Relative to the sensory and
levels of behavioral involvement in craft beer activities may differ.
holistic-conceptual evaluations, the differences between the two pre-
For completeness we observe that the TS Likers segment had a
ference clusters were more extensive.
higher proportion of younger drinkers than the CS Likers segment and
For CS Likers, the dominant Dimension 1 separates HF and LF beers
these consumers were more likely to live with flat mates. In the CS
(Fig. 2a). LF beers are similarly perceived and characterized by only
Likers segment a larger proportion of consumers identified as New
two statements, “this beer bores me” and “in my opinion, this tastes like
Zealand European, and fewer identified as Chinese or Indian.
a mainstream beer.” Since the consumers in this cluster prefer HF beers,
this characterization of the LF beers is to be expected. Statements more
4.2. Sensory and holistic-conceptual characteristics of tasted craft-style and characteristic of HF than LF beers (Fig. 2c) were: “this beer reminds me
traditional-style beers of those I typically drink,” “I think “beer aficionados” would enjoy this
beer,” “if I wanted to drink more than one glass of the same beer, I’d
Results of Correspondence Analysis (CA) conducted on the sensory chose this one,” “when I want to savour a beer by myself, this is the
CATA data following beer tasting are shown in Fig. 1, where Fig. 1a kind of beer I would drink,” “I consider this to be a good quality beer,”

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Fig. 1. Results for six tasted beer samples: L1, L2, L3, H1, H2, and H3 (refer to Table 1 for full sample details). Shown are biplots spanned by the first two dimensions
following Correspondence Analysis. Top row: (a) and (b) sensory product perceptions, with CATA terms and sample positions for CS Likers (who prefer craft-style
beers with “high” flavor intensity) and TS Likers (who prefer traditional-style beers with “low” flavor intensity), respectively; and bottom row: (c) and (d) conceptual
and holistic product perceptions, with CATA terms and sample positions for CS Likers and TS Likers respectively. Average samples positions shown with 95%
confidence ellipses.

“this beer evokes a positive emotion in me,” “this beer has an authentic from L3, with L2 in an intermediate position. TS Likers characterize all
taste,” “this is a unique beer,” and “in my opinion, this tastes like a craft of the 3 HF beers by the statements: “I think ‘beer aficionados’ would
beer.” All of these characterizations are what would be expected from a enjoy this beer,” “this beer has an authentic taste,” “this is a unique
craft beer drinker who prefers more complex, bolder and more intensely beer,” and “in my opinion, this tastes like a craft beer,” and in this
flavored beers (i.e., H1-3). The spatial separation of H1 and H2 from regard they are similar to the CS Likers. Similar for the two preference
H3, with the latter positioned towards the LF beers was linked to the groups is the use of the statement “in my opinion, this tastes like a
statement “this is a good beer for many different social situations.” CS mainstream beer” to characterize the 3 LF beers. Contrary to the CS
Likers agreed less with this statement for H3 than for H1 and H2 (3.6 vs. Likers, they do not view “mainstream” as a negative characteristic, as
4.9–5.4), which possibly could be due to its malty and oaky flavors seen from the other statements also used by TS Likers to characterize LF
(Fig. 1a). beers: “if I wanted to drink more than one glass of the same beer, I’d
The comparable data for TS Likers (C2), who prefer LF beers, are chose this one,” “when I want to savour a beer by myself, this is the
different in several ways to the responses from the CS Likers. Further to kind of beer I would drink,” “this beer evokes a positive emotion in
the separation of HF and LF beers on Dimension 1, the 3 beers within me,” “I would drink this beer in the company of like-minded beer drin-
each of these flavor groupings are separated on Dimension 2 (Fig. 2b). kers,” and “this beer reminds me of those I typically drink.” The pre-
H3 and H1 are grouped and separated from H2, and L1 is separated ference for LF beers resonates with agreement on these statements and

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Fig. 2. Results for six tasted beer samples: L1, L2, L3, H1, H2, and H3 (refer to Table 1 for full sample details). Shown are plots spanned by the first two dimensions
following Principal Components Analysis. Top row: (a) and (b) product spaces for CS Likers (who prefer craft-style beers with “high” flavor intensity) and TS Likers
(who prefer traditional-style beers with “low” flavor intensity), respectively; and bottom row: (c) and (d) variable spaces showing attitudinal, emotional, and
situational responses for CS Likers and TS Likers, respectively. Average samples positions shown with 95% confidence ellipses. See Section 2 for full statement
wordings.

can also explain why the statement “this is a good beer for many dif- and behaviors toward craft beers by examining the responses obtained
ferent social situations” is seen as fitting with these beers. Perhaps the in the post-tasting questionnaire (Table 4).
most noteworthy difference relative to the conceptualizations among First, as it relates to declared liking for beer, there was no significant
CS Likers was found for the two statements: “I consider this to be a good difference between CS Likers and TS Likers, indicating that both clusters
quality beer” and “this beer bores me” which applied equally to HF and equally enjoyed beer (8.3 and 8.1, respectively), even though their
LF beers (4.4–5.1 and 3.0–3.2, respectively). This showed that despite liking for specific flavor profiles of beers differed. Similarly, there was
preferring the flavor of the 3 LF beers, TS Likers conferred some of the no significant difference in their involvement in craft beers as measured
same conceptualizations to HF beers as those linked to LF beers. by the craft beer involvement scale (17.0 and 16.4, respectively).
With regard to general attitudes toward beer (Table 4), CS Likers
agreed significantly more than did TS Likers with three statements (7-pt
4.4. Attitudes and behaviors linked to craft beers
scales) that form the essential elements of the definition of craft beer: “I
prefer beer with a strong, full-bodied taste” (6.0 vs. 4.8), “I seek out
Having established two clusters of declared craft beer drinkers with
beers made by small, local, independent breweries” (5.4 vs. 4.7) and “I
different taste preferences (CS Likers and TS Likers) and having ex-
like beers that are of high quality and authenticity” (6.3 vs. 5.8). CS
amined their responses to tasted craft-style and traditional-style beers,
Likers also agreed significantly more than did TS Likers with the
the next step was to assess whether differences exist in their attitudes

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Table 4
Attitudes to beer and beer-related behaviors measured in post-tasting questionnaire. Mean values based on survey responses for CS Likers (who prefer craft-style beers
with “high” flavor intensity) and TS Likers (who prefer traditional-style beers with “low” flavor intensity).
Questions CS Likers(n = 65) TS Likers (n = 55) p-value

1. Attitudes to beer*
1a. Stated liking for beer 8.3 8.1 0.33
1b. I prefer beer with a strong, full-bodied taste 6.0 4.8 < 0.001
1c. I seek out beers made by small, local, independent breweries 5.4 4.7 0.007
1d. I like beers that are of high quality and authenticity 6.3 5.8 0.012
1e. I don’t usually care for industrial beers that are mass-distributed 4.8 4.3 0.14
1f. I choose my beer carefully 5.7 5.6 0.55
1g. Craft beer has changed my perception of what constitutes high quality beer 6.2 5.5 0.003
1h. I love to experiment with different styles of craft beer 6.0 5.5 0.041
1i. Seeking out and drinking craft beer has become a hobby for me 5.0 4.5 0.10
1j. I see myself drinking more craft beer in the future than I do today 5.5 5.4 0.66
1k. Involvement with craft beer 17.0 16.4 0.25
2. Beer-related behaviors**
2a. Frequency of drinking beer 1.8 1.9 0.30
2b. I purchase and refill flagons of beer at local breweries 0.34 0.16 0.030
2c. I have a beer tap in my house 0.08 0.00 0.036
2d. I have visited and tasted beers at a local craft brewery 0.88 0.76 0.11
2e. I read beer magazines and publications 0.20 0.13 0.29
2f. I have attended a “beer fest” or other organized beer tasting event 0.74 0.66 0.32
2g. I will drive several hours to go to a craft brewery I like in order to purchase their beer 0.28 0.20 0.33
2h. I have a beer refrigerator in my home 0.46 0.44 0.78
2i. I own shirts or hats with brewer names and logos on them 0.42 0.42 0.98
2j. I am on a mailing list of a local brewery 0.25 0.26 0.92
2k. I buy beer from beer specialty stores 0.59 0.60 0.87
2l. I am willing to pay a very large price for craft beers that are new to the market 0.39 0.44 0.57
2m. I have researched different types of beers and brewing styles on-line 0.45 0.51 0.49
2n. I purchase and/or trade specialty beers on-line 0.15 0.22 0.37
2o. I participate in on-line beer rating sites to express my opinion about different beers 0.15 0.24 0.26
2p. I have purchased special beer glasses designed to hold different types of beers 0.39 0.51 0.17
2q. I visit on-line chat rooms that discuss new craft beers and breweries 0.05 0.13 0.11

Notes. *) For (1a) responses obtained on an 9-pt scale from 1=’dislike extremely’ to 9=’like extremely.’ For (1b) to (1j) responses obtained on a 7-pt scale from
1=’strongly disagree’ to 7=’strongly agree.’ For (k) summed values across 3 statements are shown, each measured on 7-pt scales from 1=’strongly disagree’ to
7=’strongly agree.’ Higher values indicate greater involvement with craft beer. **) For (2a) responses obtained on an 8-pt scale from 1=’daily’ to 8=’never’. For (2b)
to (2q) responses obtained as ‘yes’=1 or ‘no’=0 and mean values calculated.

statements “I love to experiment with different styles of craft beer” (6.0 Porretta, 2017), it is possible that some craft beer drinkers are not at-
vs. 5.5) and “Craft beer has changed my perception of what constitutes tracted to these more intense flavor characteristics in the beer, but ra-
high quality beer” (6.2 vs. 5.5). The former statement speaks to the ther, are attracted to other aspects of craft beers and craft beer drinking,
motivational element of craft beer drinkers to seek out new beers including the authenticity of the beer, its local quality, the social op-
(Aquilani et al., 2015; Thurnell-Read, 2016), while the latter statement portunities and/or the comraderies that exists when one is a member of
serves as an indication that experience with craft-style beers opens the the craft beer drinking segment. This hypothesis, that preference seg-
individual to a new internal standard for what constitutes quality in a ments exist among declared craft beer drinkers, was confirmed in the
beer. Lastly, consumers in the CS Likers cluster also agreed more present research, as demonstrated by the cluster analysis conducted on
strongly with the statement “I don’t usually care for industrial beers the blind liking ratings for the “high” and “low” flavor beers tested in
that are mass-distributed” although the difference did not reach be- this research. The results clearly showed the existence of two distinct
tween-cluster significance. clusters of declared craft beer drinkers – one of whom preferred the
With regard to the 16 beer-related behaviors listed in the ques- three craft-style beers with “high” flavor (HF) intensity (hoppy, bitter
tionnaire (Table 4), there were only two behaviors for which the cluster and malty ales and IPAs), and one of whom preferred the three tradi-
responses differed: “I purchase and refill flagons of beer at local tional-style beers with “low” flavor (LF) intensity (mainstream lager
breweries” and “I have a beer tap in my house.” In both cases, CS Likers flavors) (Table 3).
engaged in these behaviors significantly more often than the TS Likers These preference clusters (CS Likers and TS Likers) existed in spite of
(34 vs. 16% and 8 vs. 0%, respectively). the fact that the individuals within these clusters did not differ in terms
The two preference segments did not differ in food and beverage of their stated liking for beers, the care with which they chose their
specific need for uniqueness. The average score for the 12 FBNFU items beers, their need for unique foods/beverages, their involvement with
was 3.7 (1.7) among CS Likers and 3.7 (1.8) among TS Likers craft beer, or their projected future consumption of craft beers. Where
(p > 0.05). they did differ was in terms of their preference for strong full-bodied
taste, as well as their propensity to seek beers from small local brew-
5. Discussion eries, their preference for beers of high quality and authenticity and the
stated degree to which craft beers had altered their perception of what
5.1. Preference segmentation for tasted craft-style and traditional-style constitutes high quality in beer.
beers among declared craft beer drinkers The existence of such preference clusters among declared craft beer
drinkers has not previously been reported and this highlights the fact
The fundamental questions that this research set out to explore was that craft beer drinkers cannot be defined by a simple preference for
whether different preference segments exist among declared craft beer novel or high flavor-impact beers. Rather, other perceptual, attitudinal,
drinkers. Although craft beers are often characterized as having novel cognitive, conceptual, emotional and/or behavioral factors must be
or rich, intense and composite flavor characteristics (Donadini & considered in order to develop a more complete characterization of the

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craft beer drinking segment and to better tailor craft beers and craft the two preference clusters perceived the sensory properties of the two
beer marketing to these different segments. Some of these latter factors different beer types similarly, their conceptualizations of the beers
may include differences on variables already identified in the literature differed slightly, depending on the specific flavor characteristics of the
as pertaining to craft beer drinkers, including product knowledge and beers.
involvement (Gómez-Corona et al., 2016; Jaeger et al., 2017; Thurnell-
Read, 2016), beer-related behaviors and activities (Murray & O'Neill, 5.2.3. Cognitive, emotional and situational characteristics
2012; Thurnell-Read, 2016) or even shopping and travel preferences The cognitive, emotional and situational use variables showed
(Gómez-Corona et al., 2016; Murray & O'Neill, 2012). Still others may greater divergence between the preference clusters than either the
reside in the differences in sensory, emotional, attitudinal and cognitive sensory or holistic-conceptual variables. Examination of Fig. 2 shows
variables identified as discriminating between these two flavor pre- that, although the beer drinkers in both preference clusters character-
ference clusters in the present research. ized HF beers similarly, i.e., “I think “beer aficionados” would enjoy
this beer,” “this beer has an authentic taste,” “this is a unique beer,” and
5.2. Other responses to tasted craft-style and traditional-style beers “in my opinion, this tastes like a craft beer,” CS Likers diverged from TS
Likers on almost all of the other conceptualizations, characterizing the
5.2.1. Sensory characteristics HF beers as those “they typically drink,” “that like-minded drinkers
The first question raised by the existence of the above two pre- drink,” for “when they want more than one” and that evoke “positive
ference clusters is whether these clusters perceive differently the sen- emotions,” all characteristics that TS Likers ascribed to the LF beers.
sory characteristics of craft-style (HF) beers and traditional-style (LF) One can interpret these data to mean that, while beer drinkers who
beers. The answer is “no.” This is clearly evidenced in the highly similar prefer LF beers (TS Likers) perceive the HF beers to be authentic, un-
perceptual spaces resulting from the sensory CATA data in Fig. 1a and ique, good quality craft beers that would be consumed by beer aficio-
b, where both clusters characterized the traditional-style beers as ‘wa- nados, they accurately perceive LF beers to be those that they them-
tery,’ ‘weak’ and having a ‘short aftertaste’ and the craft-style beers as selves typically drink and from which they derive positive emotions.
‘bitter,’ ‘hoppy,’ and having ‘a strong aroma’ and ‘a long aftertaste.’ They also view these LF beers as the ones they desire when they want to
Furthermore, both clusters clearly characterized beer H3 as being more drink more than one beer and when they want to savor a beer by
malty and oaky than either of the other craft-style beers. These data themselves. Lastly, they view LF beers as the ones they would consume
support the notion that the two preference clusters perceive craft-style in many different social situations, and very importantly, they accu-
and traditional-style beers similarly, but that the CS Likers simply like rately perceive these LF beers to be “mainstream,” a characteristic also
beers with stronger aroma, longer aftertaste and greater bitter, hoppy ascribed to these beers by CS Likers.
and malty tastes, while TS Likers prefer the taste of weaker flavored The above findings raise issues for further consideration regarding
beers with less aroma and a shorter aftertaste. Essentially, neither how the stated preferences and common choices of the TS Likers con-
consumer segment mischaracterizes the true sensory attributes of their sumer segment of craft beer drinkers fit within the broader perspective
beer choices as a form of self-deception to support their choices. Rather, of craft beer drinker preferences and choices and whether their pre-
both CS Likers and TS Likers see the beers for what they are and simply ferences are fully met within the current craft beer market. We return to
prefer them differently. this issue later.

5.2.2. Holistic and conceptual characteristics 5.3. Attitudes and behaviors linked to craft beers
Given that the two preference clusters perceive similarly the sensory
properties of craft-style and traditional-style beers, might their con- The post-tasting questionnaire administered to gain additional in-
ceptualizations about them differ? Although the conceptualization sights into craft beer drinking attitudes and behaviors revealed several
spaces shown in Fig. 1c and d are similar for the two clusters, showing important similarities and differences between the two preference
that both clusters conceptualized the craft-style (HF) beers as ‘full- clusters. For one, the clusters did not differ in their general liking of
bodied,’ ‘substantial,’ ‘masculine,’ ‘complex,’ ‘powerful’ and ‘memor- beer, their involvement with beer or their need for uniqueness in foods/
able’ and the traditional-style (LF) beers as ‘familiar,’ ‘smooth,’ ‘ba- beverages. Past studies have shown that craft beer drinkers have a
lanced,’ ‘comforting,’ ‘easy to drink,’ and ‘thirst-quenching’, some dif- higher general liking for beer than non-craft beer drinkers (Jaeger et al.,
ferences were observed between the preference clusters for specific 2017; Malone & Lusk, 2018). The fact that the preference clusters did
conceptualizations and specific beers. In particular, the conceptualiza- not differ on this variable suggests that there is nothing distinct about
tion of HF and LF beers were quite different between the two clusters, the TS Likers that makes them different from other craft beer drinkers in
with CS Likers characterizing LF beers as “industrial” and TS Likers terms of general liking for beer. Similarly, aficionados of any product
characterizing HF beers as “industrial.” However, this finding may be class are likely to be more involved in the product than the average
attributable to differences in the semantic meaning of the word “in- consumer of that product (Bell & Marshall, 2003; Laurent & Kapferer,
dustrial.” On the one hand, this word can be viewed as synonymous 1985; Mittal & Lee, 1989; Zaichkowsky, 1985). The fact that the clus-
with “commercial” or “mainstream,” meaning “ordinary” or “not spe- ters did not differ in involvement with beer again suggests that TS Likers
cial,” an interpretation that might be consistent with CS Likers usage of are not unlike the CS Likers in this regard. Lastly, since the clusters did
the term to describe LF beers. On the other hand, “industrial” could be not differ in need for uniqueness of foods/beverages, there appears to
construed as meaning “heavy or robust,” as in “industrial strength.” be no difference in their propensity to seek out novelty in their beer.
This latter interpretation might apply to the TS Likers’ use of this word In contrast to the above similarities in the clusters, unlike the CS
to describe HF beers. With regard to differences between clusters for Likers, the TS Likers agreed significantly less with the statements “I seek
specific beers, the CA bi-plots (Fig. 1) show that the relative spatial out beers made by small, local, independent breweries” and “I like beers
relationships among the beers differed somewhat by clusters. Given that that are of high quality and authenticity.” Both of these statements
the 3 HF and 3 LF beers differed somewhat in their specific flavor strike at the heart of the definition of craft beer (Acitelli & Magee, 2017;
profiles, it is not surprising that one specific beer might produce slightly Elzinga et al., 2015) and of craft beer drinkers (Aquilani et al., 2015;
different conceptualizations between preference clusters. In particular, Gómez-Corona et al., 2016). The fact that the TS Likers agreed with
H3 among the HF beers was malty and sweet vs. the hoppy and bitter these statements significantly less may reflect the fact that this sub-
H1 and H2 beers, which may account for its separation from H2 in the segment of craft beer drinkers ascribe less closely to the essential ele-
CS Likers’ data, while L3 had a higher alcohol content than L1 or L2, ments of what defines craft beer.
which may account for its separation in the TS Likers’ data. Thus, while Similarly, although the two preference clusters failed to differ in the

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frequency of performing most of the behaviors associated with the craft 5.4.1. Two alternative hypotheses for the results
beer drinking lifestyle, the TS Likers agreed significantly less with the Two additional hypotheses can be put forth to explain the results
statements “I purchase and refill flagons of beer at local breweries” and obtained in this study. First, It may well be that the two preference
“I have a beer tap in my house,” both of which reflect regular purchase clusters that we uncovered in this research are representative of craft
and use of craft beers. beer consumers who have had differential levels of exposure to novel
craft beer flavors and that this differential exposure mediates a transi-
tion of flavor preferences away from traditional-style flavors and to-
5.4. General discussion ward craft-style flavors. That is, it can be argued that beer consumers
prior to their first exposure to craft beers have a preference for tradi-
Although it is clear that two different preference clusters (CS Likers tional styles of beer and their corresponding low flavor profiles (TS
and TS Likers) exist among declared craft beer drinkers, these two Likers). However, with increased exposure to the novel and higher
segments do not differ in their sensory characterization of craft-style flavor profile of craft beers, these consumers develop a preference for
and traditional-style beers. Neither do they differ greatly in their hol- these higher flavor profile beers (CS Likers). In essence, what we may
istic and conceptual perceptions of these beer types, save for some have uncovered in this research is the existence of a transitional bi-
minor beer-specific differences. Somewhat greater differences can be furcation of beer drinkers into two flavor preference segments that is a
observed in the cognitive, emotional and situational use responses of natural consequence of repeated exposure to craft beers.
these two preference segments to the beers examined in this study, but Evidence in support of the above hypothesis comes from both the
these differences correspond to what would be expected from their existing literature on flavor preference development and on the atti-
observed flavor preferences (e.g., CS Likers characterize HF beers as tudinal and behavioral data from the present study. It is well known
those “they typically drink,” “that like-minded drinkers drink,” for use that exposure to a novel taste, smell, food or beverage will increase the
“when they want more than one” and that evoke “positive emotions,” acceptance (liking) of it (and/or decrease the disliking for it) and that
while TS Likers ascribe these same characteristics to LF beers). From a repeated exposure further increases this shift in preference in both
behavioral or “craft beer lifestyle” perspective, the two preference animals and humans (Birch, McPhee, Shoba, Pirok, & Steinberg, 1987;
segments only differ in behaviors that reflect regular purchase and use Cain & Johnson, 1978; Domjan, 1976; Nolden & Hayes, 2017; Pliner,
of craft beers, a fact that raises issues related to the extent to which the 1982; Rozin & Schiller, 1980; Rozin & Vollmecke, 1986; Stevenson &
TS Likers segment can be considered avid craft beer drinkers. More Yeomans, 1993; Torrance, 1958). Although this effect may result from
critically to this point, the expressed attitudes toward craft beers by the “mere” exposure, it is often due to associative or evaluative con-
TS Likers segment failed to reflect some of the core attitudes tradi- ditioning, whereby the food/beverage is associated with other re-
tionally ascribed to craft beer drinkers in the literature, such as the warding consequences, e.g. metabolic, sensory, social or conceptual
desire for beers of high quality and authenticity and the motivation to (see Mela (2001) for a discussion of the role of mere exposure and
seek out small, local independent breweries (Aquilani et al., 2015; evaluative conditioning of food preferences). Such exposure effects are
Gómez-Corona et al., 2016). These latter differences raise the question the reason why humans come to prefer the innately aversive taste of hot
of whether the TS Likers segment within the larger, self-declared po- spices (Rozin, 1990), prefer lower levels of salt following a low-salt diet
pulation of “craft beer drinkers,” is motivated by elements of craft beer (Bertino, Beauchamp, & Engelman, 1982), and come to readily con-
drinking that may not be associated with their typical novel and high sume novel, risky and innately aversive foods/tastes (Pliner, Pelchat, &
flavor impact qualities, their quality, authenticity or small, independent Grabski, 1993). As such, repeated exposure to the novel flavors of craft
sources. beers over time is likely to increase preference for these beer flavors
Two initial hypotheses to explain the data from the TS Likers seg- relative to traditional beer flavors.
ment in this study are that: 1) these individuals are more drawn to the In support of the above theoretical explanation, there is evidence in
“lifestyle” of craft beer drinking, including its associated activities and the present data that the CS Likers had greater and/or longer exposure
behaviors (Murray & O'Neill, 2012; Thurnell-Read, 2016), or 2) they to craft beers than the TS Likers. First, The TS Likers agreed significantly
believe that being identified as a “craft beer drinker” offers some higher less with the statements 1) “I seek out beers made by small, local, in-
perceived social status than that afforded by being a “mainstream beer dependent breweries,” i.e. craft beers, 2) “I like beers that are of high
drinker.” With regard to the first hypothesis, we found no major dif- quality and authenticity,” i.e. the elemental characteristics of craft
ferences between the preference clusters in the craft beer-associated beers, and 3) “I love to experiment with different styles of craft beer,”
activities and behaviors itemized in our survey, except for the two suggesting that consumers in the TS Likers segment are less likely to
purchase- and use-related items noted in the previous section. As such, expose themselves to the novel flavors of different craft beers. More
our data do not support this first hypothesis, albeit we did not directly directly, as it relates to exposure and the amount/frequency of craft
observe any actual craft beer behaviors in this study. With regard to the beers consumed, the TS Likers agreed significantly less with the beha-
second hypothesis, i.e. that TS Likers may be seeking an association with vioral statements that “I purchase and refill flagons of beer at local
craft beer drinking because of a desire to project a presumed, higher breweries” and “I have a beer tap in my house.” Lastly, as it relates
social status ascribed to craft beer drinking, there is some literature that directly to the hypothesis that exposure to craft beer alters the per-
bears on this possibility. In their study on craft beer drinkers, Gómez- ceptual/affective appreciation of these beers, the CS Likers agreed sig-
Corona, Escalona-Buendía et al. (2017) found that these consumers nificantly more with the statement that “Craft beer has changed my
show a desire for distinction, i.e. not consuming what everyone else perception of what constitutes high quality beer.”
does. Similarly, Santisi et al. (2018) have reported that the intention to Thus, from both a theoretical and empirical standpoint, the hy-
drink craft beers is often subject to peer pressure. Thomé, Pinho, pothesis that the preference segments uncovered in this research are a
Fonseca, and Soares (2016) have ascribed the concepts of “luxury value reflection of differences in exposure (length and frequency) to craft
perception” and “uniqueness value” to products like premium beers, beers is a strong possibility. Unfortunately, we did not ask directly
because of their connotation of “exclusivity” and “rareness,” while the about either the frequency of craft beer drinking or the length of time
possession of such luxury items has been linked to the communication that they had been drinking craft beers. However, it is of note that the
of high social status (Dawson & Cavell, 1987). Lastly, Rivaroli et al. age demographic of the CS Likers segment was older than that of the TS
(2018) have directly associated craft beer drinking with a desire for Likers.
unique consumer products. However, our data on food and beverage A second alternative hypothesis that might be used to explain the
need for uniqueness (FBNFU), which shows no difference between the differences in the two preference segments is related to the differences
TS Likers and CS Likers, fail to support this second hypothesis. in the “complexity” of the test stimuli and the potential for the two

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preference segments to have different “optimal levels of stimulus Based on the present research and the literature discussed above, it
arousal,” a construct integral to Berlyne’s motivational theory of aes- would be interesting to follow a cohort of beer drinkers from when they
thetic appreciation (Berlyne, 1960, 1970). The latter theory proposes first enter the craft beer market and, over time, examine their exposure
that all stimuli have a specific arousal potential, i.e. an inherent prop- to, preferences for, and perceived complexity of CS vs. TS beers, as well
erty to garner attention and induce drive (choice, preference, move- as any accompanying increases in their knowledge about craft beers.
ment) toward the stimulus. This arousal potential is related to the Based on the present research we would predict that at the time of entry
sensory characteristics of the stimulus, its ability to meet biological to the market, beer drinkers would show the attitudinal and behavioral
needs, and its collative properties, e.g. familiarity, novelty and com- characteristics of the TS Likers segment observed in this research.
plexity (see Giacalone, Duerlund, Bøegh-Petersen, Bredie, & Frøst, However, as time in the craft beer market and exposure to different
2014, for a discussion of these three collative properties and their ap- styles of craft beer increases, the perceptual, attitudinal and behavioral
plication and specific relevance to beer). Berlyne (1970) proposed that characteristics of these beer drinkers would be predicted to shift to be
the hedonic response to any stimulus is related to the arousal potential more like those of the CS Likers segment. This shift in beer preferences
of the stimulus through an inverted U function, i.e. hedonic response is with exposure would not be unlike what is seen in the development of
low at low arousal levels, increases to an optimal (asymptotic) level and other food and beverage preferences and would provide additional in-
then decreases with further increases in arousal potential. However, the sights into the factors influencing such flavor preference development.
level of optimal arousal for any one individual is both time dependent
and specific to that individual’s past experiences (Berlyne, 1974). 5.5. Limitations and other suggestions for future research
Although stimulus complexity is difficult to define, it is often con-
sidered the most important collative property influencing the arousal In addition to tracking exposure and consumption of craft beers in a
potential of the stimulus (Dember & Earl, 1957). Complexity has been longitudinal study that includes monitoring of the perceptions, atti-
operationalized in a number of food studies through the number of tudes, liking, and knowledge of declared craft beer drinkers, it would
components present in a particular food/beverage, e.g. the number of also be interesting to include women in future studies. Males were the
odors in a mixture (Laska & Hudson, 1992; Jackson, 2016), the number focus of the present research, because they are more likely to drink craft
of flavors or additives in a product (Porcherot & Issanchou, 1998; Lévy, beer than women (Gómez-Corona et al., 2016; Jaeger et al., 2017;
MacRae, & Köster, 2006), the number of spices added (Olabi et al., Malone & Lusk, 2018; Murray & O'Neill, 2012). However, in light of the
2015) or the number/nature of ingredients in cocktail drinks (Pierguidi, observed preference segments, it would be interesting to assess whether
Spinelli, Dinnella, Prescott, & Monteleone, 2019). In the case of wine, women who are self-declared craft beer drinkers would place more
beer and other alcoholic drinks, complexity has been associated with frequently into the TS Likers segment than the CS Likers segment, per-
the alcohol content of the drink, the number of volatiles, the number of haps reflecting a desire for the craft beer drinker “lifestyle” but re-
flavor ingredients, and even the degree to which a wine’s flavor “cannot taining a preference for beers that are lighter in flavor. If such new
be articulated” (Meillon et al., 2010; Melcher & Schooler, 1996; Parr, research includes both men and women, it could provide validation of
Mouret, Blackmore, Pelquest-Hunt, & Urdapilleta, 2011; Giacalone the current results and extend their generalizability, both of which are
et al., 2014; Wang & Spence, 2018; Pierguidi et al., 2019).[See Palczak, needed considering the modest sample size (n = 120).
Blumenthal, Rogeaux, and Delarue (2019) for a recent review of sen- In light of the wide range of social and conceptual associations that
sory complexity and its role on hedonic response to foods and bev- accompany craft beers and craft beer drinking (see Introduction), it
erages]. would be worthwhile to further examine these underlying social and
As far as the present study is concerned, the HF beers preferred by conceptual associations, in order to better understand the motivational
the CS Likers segment were craft beers with novel and complex flavors and reward elements that drive craft beer drinking. A further suggestion
(higher complexity stimuli), while the LF beers preferred by the TS would be to explore how other extrinsic elements of both craft-style and
Likers segment were all traditional beers with low flavor profiles (lower traditional-style beers, e.g. information imparted by product packaging
complexity stimuli). This is clearly evidenced in the holistic-conceptual and labels (e.g., brand, quality information, geographic origin) affect
data (Fig. 1c and 1d), where it is seen that, for both preference seg- sensory perceptions, liking, and consumption of them and whether the
ments, all of the LF beers were characterized as being “simple” beers preference segments observed here respond differently to these cues,
while all of the HF beers were characterized as “complex beers.” As considering that they differed in many aspects of their conceptual,
such, it is possible that the CS Likers segment are beer consumers who cognitive, emotional and situational responses to the tasted beers.
have a higher optimal level of preferred complexity than the TS Likers.
Unfortunately, there are no data from the present study that can be 6. Conclusions and implications
brought to bear on this possibility. That said, Berlyne (1974) and
Dember and Earl (1957) reported that an individual’s optimal level of The present research was designed around the expectation that,
complexity can be altered by exposure to stimuli that are slightly more among declared craft beer drinkers, preference clusters would emerge
complex than their optimal level. This would mean that with repeated for those consumers who prefer craft-style beers that have more com-
exposure to increasingly more novel and complex beer flavors, such as plex and bolder flavors and those who prefer traditional-style beers that
those common to craft beers, TS Likers, who may normally have a low are lighter flavored. Among a group of male New Zealand consumers,
level of optimal arousal for beers, might experience a shift in their such segments were established – CS Likers and TS Likers. The two
optimal level of complexity toward more novel and complex craft beer segments did not differ in their sensory characterization of craft-style
flavors; an outcome consistent with both the previously outlined pre- (CS) and traditional-style (TS) beers, and neither did they differ greatly
dictions of mere exposure and our previously stated proposition that the in their holistic and conceptual perceptions of these beer types. Greater
TS Likers may be craft beer drinkers in transition from a preference for differences were observed in the cognitive, emotional and situational
more simply-flavored traditional beers to a preference for the more use responses of these two preference segments for the beers examined
complex flavors of craft beer. Further to this point is the finding by in this study (3 HF and 3 LF beers), but these differences corresponded
Giacalone et al. (2014) that increasing consumer knowledge about to what would be expected from their observed flavor preferences (e.g.,
beers reduces their perceived complexity, a finding consistent with the CS Likers characterize HF beers as those “they typically drink,” “that
idea that, as TS Likers’ craft beer knowledge increases, the perceived like-minded drinkers drink,” for use “when they want more than one”
complexity of some craft beer flavor profiles may be reduced, making and that evoke “positive emotions,” while TS Likers ascribe these same
them more consistent with what may be the lower levels of “optimal” characteristics to LF beers). From an attitudinal and behavioral or “craft
complexity for these consumers and, thereby, more acceptable. beer lifestyle” perspective, the two preference segments differed in

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