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Alwi Lahuddin Hasibuan MB-3C

Alpha Electronic Components Ltd


474 Clifton Road
SINGAPORE

30 January 2019

Mr. Jeremie Wayne


Modern Toys Ltd
247 Chatham Way
Bluebell Hill, Kent
ENGLAND

Dear Mr. Wayne

Thank you for your letter of 29 January 2019 which you said that you had received the bad
quality of component supplied in the previous year.

Our factory have inspected the component you returned and they inform us that the defects
are caused by a liquid glue, sold under the trade name of Gluequick. The product never use
in our factory and the delivery note signed when the goods were delivered bears the word
“Received in good order and condition” , and signature by M.Wyatt and also the effect that
all defects discovered after delivery must be notified by ‘recorded delivery’ letter within
seven days.

In closing we would like to apologize that we can not help you with the problem because the
defects that discovered is not our fault.

Yours Sincerely

Mr. Raka Josh


Alwi Lahuddin Hasibuan MB-3C

Solar Panels Co Ltd


49 King William Street
SINGAPORE

30 January 2019

Mr. Faiz Zayn


Energyconsious Ltd
99 Datuk Lebai Malang
Johor Bahru
MALAYSIA

Dear Mr. Zayn

Thank you for your letter of 28 January in which you tell about the ineffective operation of
the solar panels installed eighteen months ago.

From our inspection of the site. We discovered a huge of offices has been erected next to the
site, which effectively screen the panels for most of working day and the consequent output is
greatly reduced.

I want to suggest you that the one corner of your site is still free from this shilding effect, and
a solar panel of a new type could be installed at this point to feed energy into the existing
system, thank you.

Yours Sincerely

Alwi Lahuddin

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