Professional Documents
Culture Documents
Communication Presentation
Communication Presentation
: Required skills
Attention to Detail
Business Sense
Cleanliness•
Commitment to Quality•
Communication•
Time Efficient•
Sources
https://www,surejob.com/how-to-be-airhostess
https://nationalcareersservice.direct.gov.uk/job-
profiles/tourist-guide
http://travelblog.viator.com/top-10-characteristics-of-a-
great-tour-
guidehttp://trainedfortourism.org.mt/news.aspx?nid=44
https://www.thebalance.com/chef-skills-list-2062369
One of the most famous Egyptian chefs is Chef Sherbiny
The presenter of "The CHEF " cooking program on CBC
. channel
He is well known for his proficiency in food preparation
and his creativity in making remarkable dishes from
ordinary ingredients and also for his amazing personality
.in the kitchen
: Tour Guide
A tour guide or a tourist guide provides assistance,
information and cultural, historical and contemporary
heritage interpretation to people on organized tours and
individual clients at educational establishments, religious
and historical sites, museums, and at venues of other
significant interest . According to the CEN "The European
committee for standardization " a tour guide is a person
who guides visitors in the language of their choice and "
interprets the cultural and natural heritage of an area,
which person normally possesses an area-specific
. qualification usually issued and/or recognize
: Skills required
Understandable - 1
Ideally, your tour guide should speak a range of languages,
including your own, as well as the local lingo. They should also
speak clearly, audibly and with confidence. Depending on the
type of tour, you might be asked to wear earphones or use other
types of audio equipment
Punctual- 2
Your tour leader should be waiting for you when you arrive,
rather than the other way around. Ideally, they should also
ensure that other tour members arrive and depart on time, and
.don’t cause delays for the group as a whole
-Friendly 3
A relaxed and friendly manner is key to a great tour guide. They
also need to have a certain level of authority, and be able to keep
tour members together and focused without coming across as
intimidating, patronising or arrogant – not a good look in a tour
. guide
Knowledgeable -4
A good tour guide has an in-depth knowledge of the site, its
history and importance. A great tour guide has a passion for their
subject and can convey their enthusiasm to the group. Such
passion can be contagious and inspiring, and make the site really
come alive. Being able to convey a sense of the overall cultural
background is also important, as it can greatly enhance each tour
. member’s overall understanding of the site as a whole
Engaging -5
Interactive- 6
Effective tour guides also invite questions and interaction from
tour members, rather than treating the tour as a one-person
. show or a ‘be quiet and listen’ school lesson
-Observant 7
The tour needs to be relevant to a broad range of people,
including different age groups. A good tour leader also needs to
.be aware of tour members with special needs
Good Pacing-9
Whether the speed of the narrative or the pace of a walking tour,
it should be neither too fast nor too slow. Like Goldilocks, it
.should be just right
-Flexible 10
When appropriate, a flexible approach can make the difference
between a good and a great tour guide. Being flexible means
being open to serendipity, taking a moment to enjoy
spontaneous moments like a particularly perfect sunset
Funny-11
A certain level of friendly humour is essential. Equally, a good
tour guide also knows when to include a little quiet time, and
..when to let the site speak for itself
Alexandria University
First year
" " Important jobs in tourism and hotels sector
: Done by
Maria osama
Youstina Nabil
Monica Matter
Miryam Hakim
osman saed