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FIELD SERVICE REPORT

To Product Support FSR No.
Attn: Mr. Budiman From LAMPUNG
Mr. Inoue Report by DWI ERWINSYAH
Mr. Yan Yan Juanda Report date 24/1/2020
Copy Mr. Rachmat Agmi Timur
Cust. Call date 22/1/2020
Mr. Delpri Alpian Sinurat Inspection Date 23/1/2020
Claim Warranty Standard Part Re – Do Job
Priority Need Feedback Warranty Type
Information Only Extended Campaign Used Machine
Subject SWING MOTOR PROBLEM SO Reff. No
Model SK50P-6 Serial No. / Code PS-03010671 Repair Finish date 25/1/2020
Hours 14 Delivery Date
Date of failure 22/1/2020 Attachment (length, bucket capacity) BUCKET
Customer PT.KERAMAT TEKNIK Type of work Loading Ground MARSH
Causing Part - Part Number PS15V00004F1 Description SWING MOTOR ASSY

Problem(Gejala yang timbulyg di keluhkan customer )

 Info dari customer, unit tdak bisa swing

Inspection ( Langkahpengecekan yang dilakukanuntukmenemukanmasalah ) :

 Persiapkan tools.
 Check visual kondisi unit.
 Check kondisi oli hyd and Filter hyd
 Check condisi control valve ,hose and swing motor
 Test attacmen boom ( G ),bucket ( G ),travel ( G ),SWING ( NG ),Boom swing ( G ),Dozzer ( G )
 Tes tukar hose presure dari control valve - swing motor

CONTROL VALVE NG

Hose kanan
P3
Hose kiri SM
P2

P1 OK

NG

Hose kanan
P3
Hose kiri SM
P2

P1 OK
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 Check kondisi PORT RELIEF SWING MOTOR ,CHECK VALVE SWING MOTOR.,SPOOL SWING CONTROL VALVE ( OK )
 Check Presure control valve
P1 : 230 Kg/Cm³ ( BOOM )
P2 : 230 Kg/Cm³ ( ARM )
P3 : Kanan : ( 20 Kg/Cm³ )

Inspect By Acknowledge By Approve by

PS SPV / Svc Coordinator : IWAN

Serviceman : ERWIN Technical Svc HO :
SETIAWAN
PS Comment Warranty Status
Warranty Claim PRR
Yes No Yes No
Service Type

PART RECOMMENDATION ( Part yang di rekomendasikanuntukpenggantian)

No Part Description Part Number Qty Remark
1 SWING MOTOR PS15V00004F1 1
2 OLI HYD DKL-HOIL68-I20 2
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PICTURE

KONDISI SITE SN UNIT : PS 03010671 HM UNIT : 14

UNIT TAMPAK DEPAN UNIT TAMPAK SAMPING KIRI UNIT TAMPAK SAMPING KANAN

UNIT TAMPAK BELAKANG FILTER HYD

HOSE SWING MOTOR P1 : BOOM P2 : ARM

220 Kg/cm³ 220 Kg/cm³

P3 : SWING KIRI P3 : SWING KANAN KONDISI SWING MOTOR ASSY.

220 Kg/cm³ 20 Kg/cm³ KONDISI BAGUS
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