Kenneth Chacon

| Kchaconherrera@email.arizona.edu

EDUCATION
University of Arizona, Eller College of Management Tucson, Arizona
Bachelor of Science in Business Administration Expected Graduation May 2021
 Major: Marketing
 GPA: 3.25
PROFESSIONAL & LEADERSHIP EXPERIENCE

Grumpy’s Grill Tucson, Arizona

Server July 2019 – Present
 Demonstrated the ability to multitask while remaining professional and courteous in a fast-
paced environment
 Ensured customer satisfaction by remaining available and friendly
 Anticipated customer needs by being attentive to detail
 Clarified special requests and answer questions about our food and beverages and other
restaurant functions

J.W Marriott Starpass Resort Tucson, Arizona

Server March 2016 – Present
 Delivered excellent customer service by interacting with guests and going beyond their
expectations
 Explained food and drink menu options to each guest
 Upsold beverage menu items to over 10% of customers per shift
 Followed up with each guest and fulfill additional requests

University of Arizona Medical Bookstore Tucson, Arizona

Sales Associate August 2017 – July 2019
 Provided superior customer service by ensuring every customer has an outstanding shopping
experience
 Reconciled sales transactions reports with ending cash drawer counts
 Created marketing strategies and redesign product displays to maximize sales opportunities
 Fulfilled numerous special-order requests for customers accurately and efficiently
 Maintained engaging sales environment by straightening product displays and store
cleanliness
 Assisted with opening and closing procedures aligned with Bookstore standards

SKILLS, ACTIVITIES & INTERESTS

Languages: Conversational Proficiency in Spanish
Skills: Premiere pro, Photoshop, Media encoder, Lightroom, Microsoft Office
Interests: Hiking, Soccer, Video editing, Photography, Traveling, Reading, Fish Enthusiast,
Mixed Martial Arts