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CV M (1) - Adeel Khan
CV M (1) - Adeel Khan
CV M (1) - Adeel Khan
OBJECTIVE:
To grow my career in your reputable organization by utilizing full of my energy and zeal by
producing results based on my work, skills and abilities.
EDUCATIONAL BACKGROUND:
B.COM.
Federal Urdu University, Karachi
DIPLOMA OF ASSOCIATE ENGINEER (ELECTRONICS)
Aligarh Institute of Technology
EXPERIENCE:
1. Presently working in “TRG (Telenor Call Center)” as a “Customer Service
Representative” since Sep 2010.
Responsibilities:
• Handling the complaints of customers.
• Supporting the customers for their problems.
Responsibilities:
• Detection of fraudulent activities, initial investigation and protecting the bank from
all unauthorized financial activities by conducting daily Vigilance of loan
applications.
• Branches review including areas like (Asset Help Desk (AHD), Account opening,
Collection, Return mail review) by following policies and procedures.
• Asset and Liabilities Monitoring and ATM Detection.
• Maintaining and Updating Daily Vigilance MIS.
• Analysis on previous performance to change Vigilance Criteria and to make strategy
to detect fraud.
• Up to date about new fraud types entered into the banking sector.
• Rejection analysis and analyzing SEMM data countrywide branches and changing the
strategy of vigilance
• Worked in SEMM (Small Enterprise and Mass Market) segment, conducted vigilance
and visits on suspicious cases.
• Prepared UAT and Training Manual of T-24 system (For Fraud Management Group).
• Potential saving of Rs. 4.5M with in 1 year which is the biggest achievement during
the RMA/SEMM, ATM and Asset Detection.
Trainings:
Below trainings attended to enhance skills
• Branch Operation Training (NIB Bank Limited)
• Fraud Awareness Training (NIB Bank Limited)
• Cash Handling Training (NIB Bank Limited)
• Foreign Account Opening, Private & Commercial Remittance (NIB Bank Limited)
3. Transmission Engineer
Responsibilities:
Project Experience:
COMPUTER SKILLS:
• Proficient in using MS Office, Internet Explorer etc.
• Hardware installation and maintenance
TECHNICAL SKILLS:
PERSONAL INFORMATION:
Father Name : Khalid Khan
Date of Birth : 09-06-1986
Marital Status : Married
Contact # : +92-213-6375214
Languages : English, Urdu,
Hobbies : Browsing, Book reading, Playing Cricket.