HUMAN COMPUTER INTERACTION AND

COMMUNICATION
ASSESSMENT 02

NAME: ____________________________________

INSTRUCTIONS

1. Use the word processor on the computer to fill in this assessment.

2. Start by inserting your name in the space above.
3. Before you begin answering these questions, save this file using the required file name format:
“<YourStudentID> Assessment02.doc” where <YourStudentID> is your Student ID and there is a blank between it
and the Assessment02. When you are finished with the assessment, save the document again and then upload
it to the LMS.

ASSESSMENT QUESTIONS

Enter the best answer for each question below in the space provided.

1. Part of research planning is setting goals for research. Setting goals includes all of the following except: ____.
A. Make a list of the most important issues regarding how the user experience affects the business
goals of the company.
B. Present issues as goals – Each issue represents a goal for the research plan.
C. Prioritize the goals.
D. Rewrite the goals as questions to be answered.
E. Expand specific research questions into larger, more general questions to be addressed by the
research plan.

2. Why are research goals important?

3. There are things every research plan should do. They include all of the following, except: _____.
A. Set expectations for the research plan.
B. Specify research goals.
C. Set schedules and responsibilities for executing the plan.
D. Specify inputs into the plan.
E. Specify deliverables from the plan.

4. A typical process of competitive analysis includes all of the following, except: _____.
A. Identify and profile the competition.
B. Define a set of criteria or dimensions for the comparative analysis.
C. Contact the competition to better understand their target audience.
D. Compare competitors to each other and to your design using the comparison criteria.
E. Use the results of competitive analysis to create recommendations for action.

5. Which of the following is included in a typical research plan? _____.

A. High-level plan summary and outline.
B. Process model and development lifecycle followed by the plan.
C. List of research issues addressed by the plan.
D. Inputs into the plan.

E. A and C.