Professional Documents
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Procedures For Credits - ALL PDF
Procedures For Credits - ALL PDF
ON : February 1, 2005
You will find attached a memo describing the rules for approval and follow up of
credit files at NSGB, duly approved by the Board of Directors on December 10, 2004 .
This memo and all the mentioned appendix will be available on Intranet OM Site
(OM/Risk Resources/Procedures).
Thank you,
Best regards.
RULES FOR APPROVAL AND FOLLOW UP OF CREDIT FILES
1
1- ROLE OF THE ACTORS
1.1- Objectives
1.2- Role of commercial units
1.3- Role of Risk Division
1.4- Role of decision makers
1.5- Role of Credit Administration Unit
1.6- Role of control units
2- PROCEDURES
2.1 Objectives
2.2 Credit Authorities
2.3 Clients
2.4 Rating
2.5 Creation and renewal of credit files
2.6 Authorizations
2.7 Follow up and risk Control
2.8 Watch Names Procedure
2.9 Provisioning policy
2.10 Recovery procedure
2
1. ROLE OF THE ACTORS
3
1.1 -Objectives
1- The present chapter gives a description of the role of the various actors in the
process of approval and follow up of credit file at NSGB.
2- The rules for approval and follow up of a credit file at NSGB, described in the
present circular, have been defined in accordance with the general principles of
NSGB Risk Policy. The present procedure is applicable to all of NSGB’s
commercial units and all types of customers.
3- For the sake of efficiency, it is important that all the actors inform each other
about the transactions which they initiated. This principle should always be applied
for complex and large amount transactions as well as for new businesses or
products. It is advisable to associate the Risk Division in the process of study and
approval at an early stage so as to shorten the process of the study and the approval
of a credit application. Moreover, the Risk Division will ensure that the risk
attached to these transactions are acceptable and in compliance with the risk policy
and that the risk attached to new activities or products are duly understood,
measured, approved and submitted to appropriate procedures and controls.
4
Preparation of credit applications
For a good efficiency, a credit application must be prepared by one commercial
entity only.
1- Standard credit applications are prepared by the Branches ( BRA )
2- Credits applications related to corporates followed by CRU or related to
complex financings (project finance, Syndicated facilities etc…) are prepared either
directly by CRU or by the Branches under the supervision of the CRU. In any case
the opinion of CRU is required.
3- Credit applications related to multinational/foreign companies are usually
prepared by the branches under the supervision of MRU which gives its opinion. In
some cases, in particular for complex ones, the credit applications can be prepared
directly by MRU.
1.3- Role of the Risk Assessment Unit of the
Risk Division
General rules and definitions
The Risk Assessment Unit of the Risk Division is viewed as a service provider to
commercial and operating units. It is considered that a joint judgment among risk
and business staff ensures the best balance and discernment possible in the credit
decisions of NSGB.
The mission of the Risk Assessment Unit, in the process of approving credit files,
is :
1 to assess all types of risk (related to the obligor and the
facilities/transactions).
2 to control if the proposed transactions are in accordance with the
credit policy defined by the Top Management of the bank in
coherence with CBE regulations.
3 to recommend amendments in the structure and securities or supports
whenever appropriate to be within the risk policy of the Bank.
4 give its opinion on the risk of a credit file by writing a
recommendation duly supported and clearly expressed.
The Risk Assessment Unit is competent to review and give its opinion on all the
credits applications, whatever their nature (traditional facility, structured finance,
market transaction….) related to clients or groups of clients which are not within
the limits of the Branch Credit Committees , the Regional Credit Committees and
the limits for individuals as they are defined in the Credit Authorities of the Bank.
Moreover, being part of the Risk Division, this unit will provide support to the
commercial units in the implementation of some of the risk tools developed
internally or by Societe Generale.
5
As per the article 19 of the Executive regulations of the Banking Law no 88-2003,
the Risk Assessment Unit shall do the following :
1 Making sure that the credit applications include all the information
required by the law such as names of the owners/shareholders of the
company, the percentage of stockholding, the degree of relationship and
the balances of credit facilities granted to the client by other banks. The
credit applications shall not be accepted before fulfilling all the required
information and confirming its validity and correctness ( art 62 of the
Law).
2 Ascertain the creditworthiness of the customer, the efficiency of
managing its activity and the validity of the information and data
provided, according to the credit evaluation rules and procedures defined
in the risk policy approved by the Board of Directors in January 2001 and
the procedures defined in chapter 2 of the present document according to
the provision of article 63 of the Law
3 Verify that the debts of parties connected/related to the customer are
included in the debt balances referred to in article 62 of the law
4 Investigate about the customer from trustworthy sources according to the
forms approved by the Board of Directors and verify that the
investigation is renewed at least every six months
5 Ascertain the good reputation of the customer and the availability of
adequate self resources compared to the volume of finance or credit
facility extended to him by the Bank or by other banks, as well as the
adequacy of the cash flows expected from his activities, which are
required for fulfilling his obligations
6 Review the compiled statement on the customer and the parties connected
thereto as provided by the compiled database in the Central Bank before
taking the decision of extending or amending the credit facility,
(renewing, increasing or decreasing its amount or modifying its conditions).
7 Check that the ratio of finance provided by local and foreign banks shall
not prejudice the customer’s ability to repay the credit facilities obtained
8 Make sure that the credit facility is for a specific purpose
9 Verify that the customer has a source of repayment in foreign currencies
in the case of granting facilities in foreign currencies
10 Verify the non concentration of credit facilities extended by the bank on a
limited number of customers activities or sectors;
11 Verify if the limits defined by the Credit Authorities of the bank are
properly abided by.
6
1.4 – Role of the decision makers
The credit authorization system is defined in the shareholders agreement and the
Credit authorities are approved by the Board of Directors in compliance with article
No 63 of the New Banking Law no 88-2003. Credit authorities are granted to
different committees and to NSGB officers for credits to individuals. Details on the
way these authorities are operated is shown in a separate circular regularly updated
to adapt the rules and limits to the organization of the Bank. Except for the credits
falling within the limits of the Branch Credit Committees, the Regional Credit
Committees and the limits for credit to individuals (who are not part of group
clients -as defined in the credit authorities of the bank and in the following
paragraph 2.3-) no credit can be approved without the prior opinion of the Risk
Assessment Unit.
7
9 notifying the branch with any imperfection (discrepancies and/or
missing documents) preventing the disbursement of the credit facilities
10 making sure that the requests for exceptions, waivers or amendment to
any of the credit approval terms, conditions or securities are presented
by the branch to Risk Assessment Unit for approval by the competent
authority
11 coordinating with the specialists for opinions, as the case may require ,
including Risk Assessment, Legal Department, etc.
12 regarding the term loans, the Credit Administration Unit is responsible
to check if the repayment schedule is properly fed into the computer in
compliance with the credit approval and to follow up any changes
intervening in the structure/repayment schedule subject to prior
approval from the competent Credit authorities.
Moreover, being part of the Risk Division, this unit will provide support to
the commercial units in the implementation of some of the risk tools
developed internally or by Societe Generale.
8
1.6.2 – Inspection/Internal audit
During their regular missions for inspecting the branches, (the Inspection
Department will also verify the credit files). Its role is the following :
1 Provide a photography of the branch’s credit portfolio at the date of
the inspection (classification by level of authority, status of regularity,
past dues etc.).
2 Check if the existing documentation for each credit files is in
compliance with the credit terms approved and verify that the original
documents are properly kept in a fire proof cabinet.
3 Check if the terms and conditions of the credit approvals are satisfied
4 Check if the required documents of a credit file ( financials,
investigation reports, CBE-CAP, visit reports etc. ) are regularly
updated in accordance with the banking law & internal rules.
5 Check if the procedures defined in the risk policy of the bank are
properly followed.
9
2 PROCEDURES
10
2.1 Objectives
The purpose of this chapter is to give clear definitions and to establish detailed
procedures regarding the process of approving credit files in order to comply with
the following aims :
1 define clearly the roles and responsibilities of the different levels
involved in each step of the process (credit application, evaluation,
decision)
2 perform an objective & coherent evaluation of the risk associated to
any new operation as well as the existing credit facilities
3 contribute to ensure an optimized profitability of transactions in
respect to the associated risk
4 keep efficient administrative process and controls
5 develop reliable, exhaustive and consolidated information systems
6 simplify and standardize the procedures and process of approval of
credit files at NSGB
7 improve the productivity at NSGB and accelerate the circulation of the
information within SG Group.
No credit facility -whatever its size or nature- can be approved by a person not
having the proper authority for it. The credit authorities are approved by the Board
of Directors. The latest version approved by the Board of Directors is attached in
Appendix 1.
2.3 Clients
Objectives
1.- One essential condition to comply with the Basel Committee recommendations
on credit risk management lies with adequate and reliable risk information systems.
2- A central SG Group client database is one of the most important constituents for
an information system to provide an accurate view of our risk portfolio. Its quality
mainly depends on our watchfulness and our ability to constantly perform a proper
and complete identification, knowledge and registration of all our clients and
counterparties.
3.- The objective of this chapter is to remind the general rules and procedures
applicable in this matter.
11
Definitions
The word “client” is applied to all third parties we deal with :
• Borrower, depositor, beneficiary of operational banking services or
advice ..etc.
• Counterparty in a market transaction, issuer of bonds, securities holder
etc.
• Third party, guarantor, sponsor etc.
Client knowledge
Respectability
1 Every client relationship manager ( Branch, Regional Management, CRU ,
MRU ) should protect NSGB and SG image and reputation by developing
business only with clients or third parties clearly identified and who share
our values of integrity and responsibility.
2 In this respect, before establishing any contractual relationship (account
opening, deposit or credit extension etc.) with any type of client, it is
required that each marketing-person checks the identity, reputation and
morality of this client. From the inception of a client relationship and
beyond, he is accountable for the knowledge of his client in terms of
business and reputation as well as management, ethical conduct and
professionalism. Such knowledge obviously relies on the legal documents
provided by the client as well as the consultation of external specialized data,
but, with a few exceptions, such as banks and strongly regulated
counterparties, the own appreciation of the front office agent, based on his
professional experience and his clients contacts, remains the key factor.
3 In addition, it is the responsibility of all commercial entities to immediately
transmit any new information they get that could modify the bank’s opinion
on one of its clients.
Existence and legal capacity
1 A good client knowledge and correct registration should be supported,
notably for a corporate client, by official documents (by-laws, statutes etc.)
certifying the client’s existence, legal ability to deal and powers of attorney
enabling its representatives to enter into transactions with the bank. As long
as no central organization has been established, each branch must set up its
own client legal file and keep these documents in order to be able to respond
to local regulator requests.
2 Besides, knowing well a client in terms of business, financial situation,
industrial prospects, financial needs, etc. is essential to better service him and
propose transactions which are suitable to his objectives and his economic
and legal environment.
12
Segmentation
1 Private individuals
2 Professionals
3 Associations
4 Private or publicly-held corporations
5 Financial Institutions and financial intermediaries
6 Sovereign and Supranational entities (Governments, administrations,
central banks, governorates, cities..)
7 SG Group
Registration
13
Client-Group and Clients sub-Groups:
Once registered in the FICLI each client is allocated a DAI number and a group
number if it is linked to a group.
The procedure to register a client in the FICLI is described in a manual ( see
appendix 3 attached ).
2.4 Rating
14
RATING CRITERIA ACTIONS
1 A leading company on its market, A buoyant
very good sector. Steady growth. Excellent profitability.
Financial soundness.
Very high quality ownership structure and
management. Compliance with central bank
ratios.
2 Sound financial structure and correct
good profitability but no rating 1 for one of the
following reasons :
balance sheet to be improved in a given area
business sector in doubt
managers’ age
3 Healthy financial structure but smaller size. to be preferred but discuss
rather Good reimbursement capacity but some of the problems upstream with the
good weaknesses noted under 2. client
4 Good financial structure but strain liquidity. To be preserved subject to a
acceptable Special attention required even if there is no close follow up of the
reason to break the relationship. customer’s situation.
Modest size.
5 Several cases: To be preserved but
Sensitive A risky business of a relatively week financial determine whether to
but structure or small size continue the relation or not.
acceptable Startup . Strengthen securities
declining decline in credit movement
Investment badly settled
6A Credit risk not acceptable. Terminate without need for
sensitive Customer in difficult situation .Financial a provision
structure unbalanced.
Significant decline in credit movement
Doubt about probity of management
Loan termination remains a possibility
6B The same as 6A, but loan termination seems Terminate , provision at
more problematic. least interests
Although not certain, loss is possible.
7 Almost certain partial loss but preservation of
Reduce commitments
business relations. gradually.
Provision
8A Debts to recover by legal action or amicable Monitor progress of legal
settlement. action
8B Debts definitely compromised None, but take a 100%
provision
15
This rating system is essential to the efficiency of the various reporting and
management tools. It is mainly based on an analysis of the quality of the
counterparty and it cannot be changed for a given line of credit according to its
characteristics. However, this type of change must only be exceptional and
based on unquestionable elements.
The following management rules are applicable to the rating:
• All credits must be rated. A statistical approach may be used for small-
scale credit files and loans to private customers.
• It must be revised at the time of the annual renewal of credit
authorisations. It may be revised in the course of the year should an
exceptional event occur.
• It must be validated, by the Risk Division & the competent local Credit
Committee for clients enjoying credit facilities within the local Credit
Committees discretionary limits. For clients exceeding the local
discretionary limits, the ratings will be validated by the Executive
Committee (competent unit in Societe Generale).
16
The following management rules are applicable to the ratings:
2.5.1- Initiation
Any transaction generating a credit risk ( loan, commitment, market,
guarantee given, guarantee received, securities or cash settlement etc.) on an NSGB
client, counterparty or non-client third party (i.e. guarantor) parent or subsidiary
corresponding to:
1 a new credit extension not covered by an existing authorisation on the
concerned client, the concerned type of risk or concerned exposure
2 an increased amount or a maturity extension of an existing authorisation
3 a change in the risk content (terms and conditions) described and approved in
an existing authorisation
must be documented with a credit application prepared by the operational unit in
charge of the client, assessed by Risk Division/Risk Assessment Unit and
decided upon by the competent authority even if the global authorised exposure
on this client remains unchanged.
17
2.5.2 Contents of a credit application
Before preparing the first credit application for a client, the commercial units
must do the followings:
1 Meet the client and discuss the credit facilities needed by him.
2 collect all the information required by the law such as the details about
the owners/shareholders of a company, the percentage of stock holding,
the degree of relationship, the balance of credit facilities granted to the
client from other banks. A credit application shall not be accepted before
fulfilling all the required information and confirmation of its validity and
correctness ( art 62 of the banking law No 88 -2003).
3 obtain the financial statements for the last three years, audited by
auditors properly registered by the regulatory authorities.
4 Assess the CBE – CAP ( credit aggregate position published by
Central Bank of Egypt )
5 Get a recent investigation report which has to be updated every six
months ( art. No 68 of the New Banking Law No 88-2003 and art 19
of the Executive Regulations )
6 Get a proper valuation of the assets offered as collaterals. For real
estate assets, the valuation should be done by expert houses registered
at Central Bank of Egypt and reported on a register Moreover this
valuation has to be reviewed periodically ( art. No 68 and 69 of the
New Banking Law No 88 ).
A credit application (paper or electronic) has to be prepared which should at
least contains the following documents ( for more details please refer to appendix
5 attached ) :
1 Executive Summary
2 Presentation and justification of the credit facilities requested
3 Standardized financial notice which includes balance sheets, income
statements, cash flows, ratios, for the past three years and a synthesis
form. Extra care should be given to feeding the synthesis form because
it is the back bone in processing credit applications at SG Paris
(BHFM/RIS).
4 Standardized business analysis
5 CBE – CAP ( credit aggregate position of Central Bank )
6 Relationship with NSGB/account performance
7 Return on equity calculation
8 RAROC report on Starweb
9 Recent investigation report
Other documents can be added if they are helpful for the credit analysis such as
financial projections (if needed).
18
2.5.3 Extension and renewal
It is imperative to review (and if necessary renew) all the working capital facilities
granted to a client with a validity of 12 months before their expiry dates.
When expired, the credit facilities granted to a client are frozen at the level of
utilisation at their expiry date. This means that :
- in case of excess over limits, an immediate action should be taken to bring
back the exposure within the expired limits
- in case of lower utilisation, no upward utilisation’s are allowed until the
renewal of the limits, only downward utilisation are authorised
- in case of an emergency transaction which would result in an upward
utilisation or an excess over the previous expired limits, prior approval from the
competent credit committee must be obtained.
There are three kinds of situations :
1. For some clients, the commercial units are not willing to renew the credit
facilities and want to enforce a phasing out strategy. These cases must be
submitted to the Watch Names Committee (WNC) for decision by using the
standardised form designed for that purpose. If the phasing out strategy is
confirmed, the WNC will fix targets and a deadline for phasing out. (for
more details please refer to the paragraph 2.8 and appendix 7 about the
Watch Names Procedure).
2. For some clients the commercial units are willing to renew the credit
facilities, but are not in a position to submit a full credit application for renewal
for various reasons (waiting for recent financials, changes of legal status,
reorganisation, merger, privatisation etc.). For these cases, a specific memo
must be submitted to the concerned credit committee, to explain the reasons
of delay and to request a temporary extension of the existing credit facilities
by using the specific form designed for that purpose. ( refer to appendix 6
attached ). But this procedure cannot be used for credit facilities expired for
one year or more. In this case a full credit application must be prepared.
3. For all the other clients a full credit application for renewal of the credit
facilities must be submitted to the competent credit committee before their
expiry dates, with the same contents as described above for a new credit
application and by using the DCCIT forms (Electronic Commercial
International Credit file) as described in appendix 4. Besides, as per article
57 of the banking law No 88-2003, in addition to the documents listed above
in paragraph 2.5.2, before submitting its credit application, the branch must
get the customer’s confirmation of the existing balance of the credit facilities
previously granted.
19
Always the commercial units should be organised to submit simultaneously,
for renewal, all the credit applications pertaining to a group of clients. This
even makes more sense when a global ceiling for the group is in place.
Any credit file expired for more than one year and not renewed without any
satisfactory explanation will be automatically classified as sensitive ( rating
5) until receipt of a full credit application for renewal or an explanatory
memo as described in 1 and 2 above.
2.6 Authorizations
2.6.1- Registration
1-Term loans
The CAU receives a copy of the notification of approval from the Risk
Division, checks that the run off schedule provided by the branches is
matching with the loan contract approved by the management and complying
with the decisions of the competent credit authority who approved the loan
and then validates the term loan agenda fed by the branches in the
information system.
20
2-Working capital facilities
The CAU receives a copy of the notification of approval from the Risk
Division and a copy of the credit documentation from the branches.
After verification that the credit documentation complies with the terms of
the credit approval, the authorizations are registered in the information system in
accordance with the validity date mentioned in the credit notification. If the credits
are maintained for over one year after expiry, the utilizations will be considered as
irregular until a credit application is submitted & approved by the competent credit
authority ( refer to paragraph 2.5.3 above ).
3- Overruns and special transactions
The temporary overruns and special transactions must be approved by
the competent credit authorities and the authorizations, with their proper validities,
are registered in the information system by the CAU like normal authorizations.
2.9 – Provisions
A specific procedure regarding provisioning the expected losses on credits
granted to clients will be written and attached as appendix no 8.
2.10 – Recovery
A specific procedure regarding the recovery of non performing credits will be
written and attached as appendix 9.
21
List of Appendix
1- Credit authorities
2- Segmentation manual
3- Ficli request & customer registration
4- RAROC methodology & STARWEB process
5- Credit application (DCCIT )
6- Temporary extension form
7- Watch Names procedure
8- Provisions procedure
9- Recovery procedure
22
THE CREDIT AUTHORITIES
All its decisions are reported to the Board of Directors for further ratification.
The Decisions of the Credit Committee are taken validly if approved jointly by
two members. If one of the first two members is not satisfied with the Credit
Committee decision, the case has to be submitted to the Executive Committee.
The duties of the Credit Committee and the credit limits for which it is competent
are defined by the Board of Directors.
The main duty of the Credit Committee is to deliberate and appraise the credit
files which the Executive officers of the Bank shall present to it and which fall
within its credit limits. The dicretionary limits given to the Credit Committee are
The limits and ceilings approved for a group of clients include all the facilities
granted to the companies pertaining to the same group and also all the facilities
granted to the major shareholders and or the managers of these companies, the
guarantees given by the companies to its staff, the leasing operations granted by
Sogelease Egypt and more generally speaking, the notion of group is applicable
to all the credits having the same source of repayment.
The discretionary limits of the Credit Committee are the followings (in EGP
or equivalent in foreign currencies):
• For Corporates :
- cash collateral
- pledged time deposits
- pledged certificates of deposits issued by NSGB up to 10 years
maximum on condition that the tenor of the facilities does not
exceed the maturity date of the certificates of deposits
- bank guarantee issued by a first class bank and duly approved
by Société Générale Paris
• For the same client or group of clients, in the case of secured facilities
as described in paragraph (a) above and unsecured facilities as
described in paragraph (b) above, the approval from the Executive
Committee is required if the gross exposure exceeds 40 Millions EGP,
irrespective of the net exposure (i.e gross exposure less the amount of
the cash collateral, pledged time deposits or certificates of deposits
and bank guarantee).
The limits presently delegated to lower committees and to NSGB officers are
described in the following paragraphs.
There are two Sub-Credit Committees. Their duty is to appraise and to decide on
credit files which the Executive officers of the Bank shall present to them and
which fall within their credit limits.
The dicretionary limits given to this Sub-Credit Committee are applicable to any
kind of credit facilities granted to companies majority owned by Egyptian
shareholders or groups of clients (as defined page 3 above) controlled by
Egyptian shareholders.
The discretionary limits given to this Sub-Credit Committee are applicable to any
kind of facilities granted to companies or groups of clients (as defined page 3
above) followed by the Multinational Relationship Unit.
The decisions taken jointly by the two members of the two Sub-Credit
Committees are final.
The files falling within the following mentioned limits or criteria will be
submitted to the Credit Committee only in case of disagreement between the two
signatories or in case of absence of one of them.
The discretionary limits of the Sub-Credit Committees are the followings (in EGP
or equivalent in foreign currencies):
There are separate committees for each branch. The committees are composed of
two members : the Regional Manager and the concerned mixed branch Manager.
The mixed branch managers keep their own limits as defined below , paragrah 6,
for their own the Branch Credit Committee .
The Regional Credit Committees are not allowed to grant facilities against
shares or bank guarantees.
a) 20 % above its own limits for credit files rated 1 to 4 (BHFM rating) or 1
to 6+ (RAROC rating) on condition that the limits are valid and for two
months maximum from the excess draw down date
b) 20% above the limits approved by the Executive Committee, the Credit
Committee or the Sub Credit Committees subject to the following
conditions :
- valid limits
- for companies rated 1 to 3 (BHFM rating) or 1 to 5- (RAROC
rating)
- for a maximum amount of 20% of each separate line and total
overrun should no exceed EGP 1.5 Million
- for two months maximum starting from the excess draw down date
The above mentioned persons can approve facilities to individuals exceeding the
branch limits described in # 6 following as follows:
5.1.2 All types of personal loans fully secured by pledged time deposits
with NSGB or pledged certificate of deposits issued by NSGB, having the
same duration, for maximum 10 years and with a minimum margin of 10%.
5.2.1 Loans within an approved Individual Banking Scheme (such as car loans
or cash loans etc...)
- The General Manager, Commercial Division: EGP 1 000 000
- The Head of Retail Banking : EGP 750 000
- The Regional Managers : EGP 500 000
-The Operations Manager and Sales Manager signing jointly:EGP 300 000
- The Sales Manager signing alone: EGP 150 000
5.2.2 Real estate loans complying with the approved criteria for a
maximum duration of 10 years
5.3 Credit classified I.3 (credits excluded from the branch limit)
The limits delegated by the Credit Committee to the Branch Credit Committees are
described in the following tables.
The rules regarding excess over limits are mentioned in Appendix 3.
CATEGORY A
Talaat Harb Champollion Heliopolis Roushdy
Mohandessin 6th October
CATEGORY B
Borg El Arab Haram Makram Ebeid New Maadi
CATEGORY C
Bab El Louk Abbaseya Roxy Hadayek El Kobba El Hegaz
Nozha New Nozha Sheraton Residence Safir Ard El Golf
Abbas El Akkad Maadi Maadi Degla Shehab
Dokki Agouza El Messaha Sphinx Zamalek
Manial Shobra Faisal Giza El Tayaran
Kafr Abdou Semouha Zizinia Down Town Alexandria
Hurghada, Sudan, Farid Semeka
- CBE –CAP for borrower/new relationship and its guarantor(s) to be obtained and
checked before granting/renewing credit.
If all these conditions are not satisfied, the credit applications must be submitted to
Risk Department.
Rules:
There are limits notified for each category of risk class (C 1) and class (C 2), a limit
"nil" for class ( C 3 ) and a Global Ceiling for group of clients including credit to
individuals ( refer to definition below ).
The credits listed in class ( C 3 ) are excluded from the branch’s discretionary limit.
But this list is not limitative : all type of facilities not stated in class C 1 and C 2 are
excluded.
or
The limits and ceilings approved for a group of clients include all the facilities
granted to the companies pertaining to the same group and also all the facilities
granted to the major shareholders and or the managers of these companies, the
guarantees given by the companies to its staff, the leasing operations granted by
SOGELEASE EGYPT and more generally speaking, the notion of group is
applicable to all the credits having the same source of repayment.
The use of limits is subject to constitution of a credit application that fulfills the
following:
- A rigorous study of risks.
- Satisfaction of all conditions stated above.
A fully comprehensive credit file must be elaborated in any case, even when the
facilities are fully secured by cash cover or pledged TDs & CDs.
The approval of the credit file as well as implementation of the limits should be
approved by the Branch Credit Committee, composed of at least 3 members,
including the Branch Manager.
The composition of the Branch Credit Committee is proposed by the Branch and
submitted to the Human Resources Manager for review. After getting the opinion of
the Human Resources Manager, the nomination of the members has to be approved by
the General Management. The Risk Department is notified of the composition and
any modification of each Branch Credit Committee by the Human Resources
Manager.
The Branch credit committee can take decisions only if at least two members are
present including the Branch Manager.
All attending members should give their approval unanimously. In case of any
disagreement of one the members, the application must be submitted to Risks
Department.
Short term credits ( less Loans under an approved - Clean Overdraft or loan not
than one year ), funded or retail scheme such as : falling within a scheme or
unfunded - Car loans criteria not satisfied
- Overdraft - Cash Loans
- L/C’S – L/G’s - Durable goods loans - Overdraft or loan against
- Education loans shares or deposit located in
Loans with same maturity - Speed loans other Bank or certificates of
as the pledged deposit with - Salary advances deposit issued by other
a maximum duration of 10 - Real Estate loans banks
years .
- Overdraft or loan against
Subject to be fully secured by bank guarantees ( local or
cash cover, pledged time foreign )
deposit located in NSGB or
certificate of deposits issued - Rescheduling of existing
by NSGB and with a facilities
minimum margin of 10%
- Unsecured L/G’s
- The maturity date of the
pledge agreement must be - Real Estate loans within
the same as the maturity the mortgage law
date of the facilities. (centralized at Head
- The securities cannot be Office )
released until full
settlement of the - Credit cards limits
facilities. (centralized at Head Office
- The same limits are and defined page 9 above)
applicable for facilities
secured by cash cover or
pledged TDs & CDs
Rules:
The Credit Committee has determined a limit notified for each category of risk classes
(I.1 and I.2 ), a limit "nil" for category of risk class (I.3) as well as a global ceiling for
a single client.
These lists will be updated later depending on the development of new products.
The credits listed in class (I.3 ) are excluded from the branch's discretionary limits.
But this list is not limitative: all credits not stated in class (I.1) and (I.2 ) are excluded.
For the credits listed in class (I.2 ), the limits can be used only if all the criteria and
securities stated in the scheme are satisfied.
The limits for individuals are not applicable separately for persons being the major
shareholders or having interest or managing companies with authorized facilities
granted by NSGB or SOGELEASE EGYPT. In this case, the limits applicable must
be within the Global limit or ceiling for a group of clients, and on condition that there
is a credit file with a valid limit approved in accordance with the conditions and rules
defined for credit to companies.
The Branch Credit Committee is also responsible for approving any credit file to
Individuals. However in the case of individuals, the Head of Individual Banking
within the branch must approve the credit file before it is submitted to the Branch
Credit Committee.
It is not a normal practice to grant excess over limits. Moreover, large and frequent
overruns for the same client are not acceptable.
Nevertheless, in order to facilitate the daily work, the branches can approve excesses
over limits only for limited amounts and for a short period of time.
1) The branches are allowed to grant excess of 10% over their own discretionary
limits, as defined in the present circular, for two months maximum from the excess
draw down date.
2) The branches are allowed to grant excess of 10% over the limits approved by the
highest credit committees subject to following conditions:
- valid limits
- only for companies rated 1 to 3 (BHFM rating) or 1 to 5 ( RAROC rating)
- maximum amount : 10% of each separate line and total excess must not to
exceed 1 Mio EGP.
- for two months maximum from the excess draw down date
The Branch Credit Committee cannot amend the nature of the facilities, the amount,
the duration, the terms and conditions and the securities for a credit file which has
been approved by a higher Credit Committee. In this case, the approval of the
concerned committee is required.
• Objective …………………………………………………. 4
• Description …………………………………………………. 5
• Procedure …………………………………………………. 10
• Screen …………………………………………………. 12
• Appendix I …………………………………………………. 14
• Appendix II …………………………………………………. 15
• Description ……………………………………………………. 5
To sum-up the segmentation of corporate clients
Please choose one from the following 7 segments codes
Other possible segments
The notes ……………………………………………………. 6
Definition
Description
Special case ……………………………………………………. 9
• Procedure ……………………………………………………. 10
Parties involved
Legal Documents:
Time limit:
The role of each party / The process cycle:
1. Credit Department at branches.
2. Risk assessment Unit (RAU)
3. Multinational Relationship unit (MRU)
4. Corporate Relationship Unit (CRU) ……………. 11
5. Customer Services Department at branch level
6. Credit Control Unit (CCU)
• Screen ……………………………………………………. 12
The start-up of the Basel II calculations of “New Solvency ratio” will be phased in
calculations of 3 types of risks: credit, market and operational risks.
The new solvency ratio will measure the minimum capital requirements to cover
these risks.
Segmentation:
The full set of calculations to be made for Credit Risk is based on a breakdown
between exposures into different portfolios and sub-portfolios.
Each market is broken down into several segments to give a more detailed,
homogeneous customer segmentation.
There is only mandatory criterion concerns with the entity's legal structure -
"natural person" or "legal entity" – as this is a decisive factor in risk monitoring.
The companies having turnover below 1.5 Mio Euro (around 11 Mio EGP) are
considered as very small companies and classified in the category of
professionals (102).
All the other companies having a turnover over 1.5 Mio Euro (around 11 Mio
EGP) are segmented into six categories within the enterprises (corporate) (201).
Segment Segment
Code Description Recommended Segmentation Criteria
Very small
10202 enterprises Turnover below EUR 1.5 Mio and not G10
20101 Small enterprises Turnover between EUR 1.5 Mio and EUR 7.5 Mio and not G10
20102 Medium enterprises Turnover between EUR 7.5 Mio and EUR 75 Mio and not G10
20103 Large enterprises Turnover in excess of EUR 75 Mio and not G10
Other business
20109 customers Special lending
For more details please refer to the notes in the following Pages:
Segmentation Manual Page 5 of 15
OTU-latest update 22.08.04
Notes:
Definition:
Description:
Class Description
Very small All companies having sales less than 1.5 Mio EURO (around
enterprises 11 Mio EGP).
(corporate) The amount of sales revenue should be looked at either on
an entity basis or on a consolidated basis where the
company is a part of a Group.
Small All companies having sales between 1.5 Mio EURO (around
enterprises 11 Mio EGP) and 7.5 Mio EURO (around 57 Mio EGP).
(corporate)
The amount of sales revenue should be looked at either on
an entity basis or on a consolidated basis where the
company is a part of a Group.
medium All companies having sales between 7.5 Mio EURO (around
enterprises 57 Mio EGP) and 75 Mio EURO (around 570 Mio EGP).
(corporate)
The amount of sales revenue should be looked at either on
an entity basis or on a consolidated basis where the
company is a part of a Group.
NB:
In case the client is part of a group and not G10, the turnover estimation will be
based on the group level not the client level.
So please refer to the consolidated balance sheet of the group, but in case it is
impossible to obtain it, please estimate the group turnover volume from the
available information in hand, for example by adding the turnover of our clients in
the group.
Among branch clients, presently classified as corporate, there are four type of
clients requiring a specific segmentation:
Class Description
Class Description
Other banking and Leasing companies
financial institutions
(20219)
Please don't hesitate to contact head office in case a client that doesn't fit in the
pre-chosen segmentation codes set in the manual.
Legal Documents:
Time limit:
1. The first phase contains all corporate clients bearing DAI number, must be
finalized before mid August 2004 to complete the excel sheet, end of
August to feed-in the codes in the UNIX.
2. The remaining credit customers must be finalized before end of December
2004.
3. To continue feeding the segment code for all remaining corporate
customers even if non credit customer, or new customers as a regular
daily task.
• Help the branches in case any question is raised up for Multinational clients.
• Feed-in the segment and market codes into the customer file in Unix.
• Follow-up the accuracy of feeding the segment and market codes in the
customer file in Unix.
Step 1:
Through accessing Level 1 (mask 1) in the customer file in process 486 in Unix,
at the bottom of the screen a new message will prompt while existing this level.
Step 2:
Step 3:
CUSTOMER LEVEL : 1
BRANCH NB : 01
CUSTOMER NB : 15001
G10 countries:
EEE countries:
UK Sweden Switzerland
).
According to CBE regulations, the following are the rules applicable to provisions:
- Performing commitments: Commitments not in breach of credit conditions including fully secured
facilities; for example, cash collateral, deposits, treasury notes,……
- Non-Performing commitments: Commitments in breach of the conditions agreed with the bank.
Category Criteria
Provisions are calculated on non-performing commitments according to the corresponding percentages and period of
breach.
Category Minimum Percentage Specified Periods for the Main signals of Breach
Sub-Standard 20% 3 months
Doubtful 50% 6 months
Bad 100% 12 months
Due debt interest, which is unpaid for more than three months should be recorded in statistical records.
Therefore, the current practice is to reserve debt interest for only three months, then freeze the reserve interest account,
and start calculating it as statistical interest from the fourth month.
The write-off of principle is tax deductible, while write-off of reserve-interest and statistical-interest is not tax
deductible.
II – RULES FOR GENERAL PROVISION :
Performing Commitments =
Portfolio + Discounted Bills + Uncovered import L/C’s + Uncovered import L/C’s bills + Uncovered L/G’s.
Excluding:
Fully covered by cash collateral , letter of guarantees, discounted bills on banks, Export L/C’s , Export L/C’s Bills,
Counter guarantees from correspondences.
III- SPECIFIC RULES FOR INDIVIDUALS , VERY SMALL COMPANIES AND PROFESSIONALS
The percentage of provisions for unsecured outstandings (1) ( not secured by cash colateral or pledged
time deposits / Certificate of Deposit) must be progressive according to seniority of occurred incidents
(unpaid debts, accounts without movement…) (2) for all individuals (other than covered by mortgage),
overdraft, consumer credit, credit card use, as well as credits granted to very small companies and
professionals” (3) ,
Nevertheless the rate must be increased if there is no more friendly relationship, and in case of insincerity or
disappearance of the client,
(1) Outstandings: you have to make provisions for the whole outstanding amount which are not covered by real
unquestionable guaranties and not only the due installments
(2) The movement is not significant when it can not cover the interests for the period
(3) Very Small Companies, and Professional clients: The concept of Very Small Companies is different from
country to country and the classification threshold can vary. In order to be clear and efficient, these rules must
be implemented in any case for the outstanding amounts lower than 100000 EURO
(4) In case the above provision rates are not accepted by fiscal controllers, there shall be settled a
supplementary and fiscally non deductible provision, in addition to the one accepted by fiscal controllers.
Regarding the Private Customers, Very Small Companies, and Professionals, higher than 100000 EURO, and for which
the subsidiary does not want to apply the above mentioned progressive rules, the subsidiary shall fill in an individual
provision form with comments explaining why the risk of losses is supposed to be covered.
NSGB Credit Policy & Procedures – General Rules Watch Names Review
Risks Division Last Update: September 30, 2001
Objectives
1. One of the main responsibilities of a client manager is to continuously monitor the credit quality of his
portfolio, primarily by detecting any deteriorating credit and to taking all the necessary measures to reduce NSGB
exposure and possible losses.
2. The purpose of this policy is to recall the rules we must comply with in order to ensure a proactive & prudent
management of this kind, that is :
• identify any client, counterparty or group experiencing a strong increase in its default
probability (or a significant risk of increase) , as early as possible and preferably with consistent criteria
throughout NSGB
• quickly refer such name to the concerned higher management level, determine an action plan
and classify it as a Watch Name
• in the most critical cases, immediately apply the appropriate corrective measures and, if
necessary, recommend a loan loss provision (or more exceptionally a write-off).
3. Today, this process takes place either on an on-going basis, or on a monthly or at least quarterly basis. The
Watch Names management is an integral part of the provisioning process and constitutes an indispensable
preliminary and anticipative step. It relies on existing policies and information systems at Société Générale/BHFM.
Scope
4. This policy concerns all NSGB Group client managers, in particular, the mixed branches, the Corporate
Relationship Unit (CRU), the Special Finance and Project Unit (SFP), the Multinationals Relationship Unit (MRU),
Sogelease as well as all the officers responsible for risk validation within RISK Division.
7. Consequently, situations where a name is placed on the Watch List and classified as “non performing” and
provisioned at the same time should remain the exception and be appropriately justified.
8. A Watch Name is a borrower, a counterparty or a third party “guarantor”, on-going concern or not, confronted to
new economic, industry, technology, political or financial developments implying a deterioration in its credit quality (or
an increased risk of loss for NSGB). Hence, it necessitates a closer analysis and follow up. A Watch Name is
therefore an individual or a legal entity client or counterparty (or the entire client group, when risk magnitude
warrants it) and not one (or several) specific facilities.
9. Factors to be considered when deciding whether or not to put a name on Watch are :
• a major deterioration in its current year financial results compared to forecasts or in its forecasted results
over coming years, that could reduce the company’s ability to meet its financial obligations
i. a significant alteration in its financial structure that may incur losses for the client or the
counterparty
1
Classification rules, in the Egyptian context are detailed in appendix 1.
1
NSGB Credit Policy & Procedures – General Rules Watch Names Review
Risks Division Last Update: September 30, 2001
ii. a sudden drop in the company risk rating by several grades (at least 2) and bringing it to below
4
iv. a significant drop in security valuation (notably pledges related to structured finance
transactions)
v. non publication of expected audited annual reports or serious qualifications from external
auditors and/or refusal to provide an opinion
viii. appearance of any statistical interest or legal action initiated against or by the borrower and/or
the guarantors in the C.B.E. CAP report
ix. any other specific criteria that might have been defined by Risk Division for certain Product
Lines and specific cases.
10. Based on these criteria, borrowers or counterparties rated below 4, to which we are exposed, should not be
systematically recorded as Watch Names. However, if their operating result is severely reduced compared to
projections, it is worthwhile asking the question. For names unrated or rated 5 and below, a specific review should
take place, once a year, to ensure whether a Watch List classification is warranted or not.
11. Besides, a 3 rated borrower who reports a large loss will not be put on Watch if it benefits from a solid financial
structure enabling it to stand the event.
12. By contrast, any asset subject to a reserve allocation according to Egyptian accounting rules, i. e. classified as
“non performing account” or subject to a legal procedure must be classified as a Watch Name. Likewise, any name
confronted to a credit crisis (for sudden and unforeseeable reasons) should be considered for a Watch List
classification. Of course, any name already provisioned2 is considered as a Watch Name.
should continue to be timely communicated to client managers and the Risks division by back offices. Even if they
constitute an essential source for identifying a possible drop in credit quality, a qualitative assessment remains the
most critical. In case of doubt, it is always preferable to stay conservative and solicit the opinion of direct managers.
Watch Report
14. For each Watch Name, the client manager is required to prepare (or to update) a Watch Report including the
following information:
Identification client (and/or client group) name, ratings, industry codes, NSGB booking
entity, etc.
Classification according to SG risk rating system and local regulations : (CBE circular
dated 9th of September 1991) as described in appendix 1
Guarantees & nature, amount, tenor, name of « guarantors », valuation, source and
Protections methodology used
2
Deciding whether to propose a reserve allocation or not relies on how the client manager assesses the global risk of loss for the NSGB
given the protections received. If the guarantees and protections are judged as sufficient to cover the potential loss, they can decide
not to provision, even if it is a file in litigation, and simply maintain the name on Watch.
2
NSGB Credit Policy & Procedures – General Rules Watch Names Review
Risks Division Last Update: September 30, 2001
Financial Data 3-year summarized + latest quarterly cumulative (or half-year) ; debt
amortization schedule
Risk Strategy exposure variations, hedges and protections, provisions, market value of
the debt, credit clauses, actions already achieved, other correlated risks
(country, sector, commercial, reputation, image, etc.)
Recommendatio wait & see, review of the internal rating, exposure reduction, re-
n negotiation of contract terms, request for guarantees, pledges, sales of
assets, purchase of protections, provisions, write-offs, etc.
16. The Recovery department officers’ mission consists in ensuring that the most critical risks have been correctly
analyzed and necessary measures to protect the interests of the bank have been taken (recommended exposure or
provision strategy and applied measures actions, difficulties met, etc.)
17. The 2nd phase of the Watch List Review process takes place each quarter. It covers all recorded Watch Names
(including names recorded on an on-going basis since the last review according to the rules above) and is aimed at
ensuring that:
ii. the annual specific review of all unrated names or rated 5 or below in order to
determine whether a Watch classification is warranted, has taken place.
18. The Watch Names Committee selects the Watch Names reports which reflect higher risks but can also selects
files which are not currently identified as sensitive or On Watch. These selected files will then be formally presented
by the Branch Manager and his deputy to the Watch Names committee according to the procedure described in the
internal memo dated 26.09.01.
19. The Watch List review should be an opportunity for a constructive dialogue between the branch and the risk
division in order to manage the NSGB interests at best. However, in the case where the opinion of the risk division
and the branch diverge on the recommended risk strategy, an “enforceable” arbitrage will be made and documented
to be submitted to the Watch Names Committee.
Watch List
20. The NSGB Watch List is formed of several specific data basis including the Watch reports of Sogelease Egypt.
3
NSGB Credit Policy & Procedures – General Rules Watch Names Review
Risks Division Last Update: September 30, 2001
23. When most of a Watch Name exposure has been written off or most of its exposure has been provisioned and is
subject to a lengthy litigation process, the name is recorded as “Inactive” to enable consultation of a separate list, the
Inactive Watch list.
24. The Inactive Watch List is reviewed annually by the Risks Division to ensure that all efforts to recover the
amounts written off or provisioned are being made by the commercial people or the Recovery department. The
transfer from an active status to an inactive one or definitive deletion from this list will be done in agreement with the
Watch Names Committee.
4
NSGB Credit Policy & Procedures – General Rules Watch Names Review
Risks Division Last Update: September 30, 2001
Appendix 1
The circular letter no 321 dated 9th of September 1991 has defined the following rules.
Non performing commitments are commitments in breach of the conditions agreed by the bank.
- the decrease of credit movement below due interest over the specified period
- the unauthorized excess over the limit above 5% of credit line lasting for the specified period
The non performing accounts are classified into three categories according to the following criteria :
CATEGORY CRITERIA
Sub - Standard Significant decline in credit movement
Unbalanced financial structure
Liquidating the collateral is a possibility
Doubtful Same as above
No highly rated collateral
Negative equity
Although not certain, loss is possible
Bad Same as above
Loss is certain or almost certain
1 to 4 ( normal ) Good
5 ( sensitive ) Good
6A ( sensitive ) Good
6B ( provisioned ) Sub-standard
7 ( provisioned ) Doubtful
8A ( provisioned ) Bad
8B ( provisioned ) Bad
Provisions are calculated on non performing commitments according to the corresponding percentages and period of
breach :
Unpaid interest, which is due more than three months should be recorded in statistical records .
5
REQUEST FOR TEMPORARY EXTENSION OF EXPIRED FACILITIES
BRANCH : Date :
Outstandings
Type of Facilities Limits Validity Date As at
ODA clean
ODA ag. CP
ODA ag export docts
Postfinance
MT loan (*)
S/TOTAL FUNDED
L/CS
L/LGS
S/TOTAL
UNFUNDED
TOTAL
(*) For term loans, original approved limit to be mentioned
Amount of CP under collection
Amount of export documents under collection
1-Overruns
١
B - FINANCIAL DATA (In case of group consolidated figures if available, otherwise each
company individually)
( figures in thousands )
FINANCIAL STRUCTURE
Year Total Balance Networth Total Debt Total bank's Working Capital
Sheet borrowings
2000
2001
2002
2003
RESULTS
Year Total Sales EBITDA Net Result Cash Flow Financial Costs
2000
2001
2002
2003
٢
D- COMMENTS :-
BRANCH SIGNATURES
٣
REQUEST FOR TEMPORARY EXTENSION OF EXPIRED FACILITIES
BRANCH : Date :
Outstandings
Type of Facilities Limits Validity Date As at
ODA clean
ODA ag. CP
ODA ag export docts
Postfinance
MT loan (*)
S/TOTAL FUNDED
L/CS
L/LGS
S/TOTAL
UNFUNDED
TOTAL
(*) For term loans, original approved limit to be mentioned
Amount of CP under collection
Amount of export documents under collection
1-Overruns
١
B - FINANCIAL DATA (In case of group consolidated figures if available, otherwise each
company individually)
( figures in thousands )
FINANCIAL STRUCTURE
Year Total Balance Networth Total Debt Total bank's Working Capital
Sheet borrowings
2000
2001
2002
2003
RESULTS
Year Total Sales EBITDA Net Result Cash Flow Financial Costs
2000
2001
2002
2003
٢
D- COMMENTS :-
BRANCH SIGNATURES
٣
Name and logo of BHFM entity
(example above: NSGB)
BUSINESS ANALYSIS
Indications in italics are given to fill in the form but it may be that not all of them apply to the present case.
There is no obligation to keep within the number of pages. More pages can be added as necessary. The form is a
general frame which covers about the minimum generally required. After filling the form those indications in
italics can be deleted.
LOCAL FICLI
Client Number
Group Number
BRANCH :
Branch code : Date of the proposal : ………
1 - IDENTITY
Name : Group:
Type of company :
Main activity :
Head Office :
Brief history : origin of the creation of the company, key events in the Company’s history…
Capital evolution :
If the Company is part of a group : Describe and comment as much as necessary the relationship between the
subsidiary and the mother company : does the subsidiary produce goods/services that are used in the core
business of the group ? How much do the goods/services produced by the subsidiary represent in the group
business ? Does the subsidiary play a key part in the distribution of goods/services of the group ? In the past, did
the Group support its subsidiary, when it meets difficulties ? Does the Company produce goods/services under
the brand names of the Parent?
II - ACTIVITY
Is the company’s business based on one product or diversified ? life expectancy of the product ? Describe the major products
or services and comment on their positioning in the cycle of production (new products, mature ones but yet profitable mature
one likely to go into decline, ….). Comment if necessary on the Company’s capabilities to innovate, …its expertise…
Is the market : a bull market ? very competitive ? cyclical or seasonal? Is there a clear market leader ? What is the area
where competition may extend (local, regional or international ?) Are there barriers to entry of new competitors ?
Specificities of the economic sector : methods of supply, expansion opportunities, external constraints (like protection of
environment constraints, legal regulations), risks linked to the development of substitution products, the impact of
technological progress…
2.3 Market positioning of the company in its sector , in its zone of influence
Location of plants (towns or countries) Location of main points of sale (towns or countries)
Please give a brief description and estimated value of real estate properties owned by the Company.
3 – FIXED ASSETS
Describe and comment on the machinery and equipment, age, quality…, the level of computerization( hardware,
software) of the Company, its management tools & technology
Mention if it is likely that the Company should undertake major capital expenditure…
4 - OPERATIONS
4.1 Suppliers
List the main suppliers, the credit terms they offer to the Company, if there is any long term relationship, or
if there are various sources of supply or only a few possible suppliers, whether the Company can negotiate
its buying prices…. , also please comment on the degree of the company’s import dependence.
4.3 Clients
List the main customers ,the credit terms offered to them ,the means of payment(cash, transfers...)
Comment whether the Company must rely on few clients or has a diversified clientele….
Comment on the respective bargaining powers of the Company vis a vis its Clients, and in relation to the
market
Explain the distribution process (direct or through wholesalers, Agents….)
Marketing and communication strategy ?
How does the Company cover its risks of default from Clients ? quality of selection, or cash payments, or
cover by an insurance scheme?...
4.4 Operational risks (volatility of prices, foreign currency risk, volatility of interest rates risk):
Comment on the above risks at various stages of the supply, production or selling process. If the Companyis
not exposed to any of these risks, do mention it and if necessary explain why.
5 - HUMAN RESOURCES
5.1 Executives
Enter in the table all most important Executives including those who are the regular interlocutors of NSGB(add
as many rows as necessary)
Other Companies or businesses in which Senior Executives have financial interests or active involvement :
5.2 Staff :
Give information on total number of employees; breakdown of employees according to the Company’s
classification (like : Executives, managers, workers…) ; increase or decrease in total number of employees in
the past few years; are there social benefits ?
You can also comment if appropriate on : staff policy, working atmosphere, training, methods of recruiting,
job flexibility policy– salary policy -
VI - ECONOMIC ANALYSIS
Draw a SWOT analysis of the Company (list the major and” known-for-sure” items) :
Weaknesses :
Threats :
Opportunities :
CHARGES OVER THE ASSETS AMOUNTS
(EGP 000)
NIL
TOTAL
TOTAL
TOTAL
National Societe Generale Bank S.A.E.
Name:
Current Date :
C.B.E. Credit Aggregate Position Date:
EGP (000's)
TYPE OF FACILITY * N.S.G.B ** ALL BANKS
Auth. Lines O/S Auth. Lines O/S
1. Unsecured
TOTAL 0 0 0 0
13. GUARANTORS & BILLS AVAILIZATION
* N.S.G.B. Actual total figures same date as C.B.E. Credit Aggregate Position.
** All Banks figures including N.S.G.B. as at date of C.B.E. Credit Aggregate Position.
COMMENTS :
BRANCH :
Account Number :
Customer Name :
Period : From …... up to …….
Currency :
21) OVERHEADS and TAXES (20% of total gross revenue ) 0.00 20% 0.00 0.00
Date : 28/03/04
BRANCH :
Account Number :
Customer Name :
Period : From …... up to …….
Currency :
21) OVERHEADS and TAXES (20% of total gross revenue ) 20% 0.00 0.00
Date : 28/03/04
How to use this file
This file is the financial part of the BHFM credit file, It must be send with the économic file which is the other part
of the credit file,
This model (and the economic one) is available in the Normative Bank and in DCCIT (in english or french versions)
For banks working on DCCIT, credit analysts must, as explained during training sessions, transfer the models from
DCCIT tot heir local disk. As they will fill the document working on their PC, they will not overloaded the network.
Only when the files will be ready, they will have to connect back on DCCIT to fill the screens about the facilities,
then enclosed the 2 files (economic & financial) before send it.
Except this one concerning explanations, tThis xls file enclose one sheet prtint macros, 5 sheets in currency, 5 sheets in
EUR, a sheet with currency rates,
The sheets in EUR are filled automatically form the sheets in currency. The sheets in EUr may be use by Paris. They are
protected,
So the branches must enter dats in the sheets in Currency : Asset-dev , Liabilities-dev , Profit-dev , Synthesis file-
dev
- About the sheet 'Print Macros' allow to print easily via macros a choice of sheet. If macros don't work for xls versions
matter , people could easily print sheet by sheet or several sheet at the same time (select the sheets with ctrl and print)
- 5 sheet in currency
Asset-dev (Asset balance sheet), Liabilities-dev (libailities balance sheet), Profit-dev (Profit & loss account), Rations-dev(
Ratios automatically calculate)
Synthesis file-dev (this sheet summarize the file)
* Ratios-dev : Main ratios are automatically calculate from the datas that have been enter in Asset-dev, Liabilities-dev
, Profit-dev
also includes a simplified balance sheet
* Synthesis file-dev : This sheet is essential, It summarize on one page (but branches can modifed the printing on 2
or 3 pages if needed) the main
informations of the credit file :
- the détail of the credit lines existing, requested an exposure
- list of main garanties
- main ratios (automatically calculate) with under comments of the branches
- statistics about the credits and the account of the counterparty
- a place for the opinion of Director of Risk
- palces for names & functions of people involved in the approval of the file (could be print and send with
signatures)
* Don't forget to makes on the rows existing comments on the main variations, on the main accounts
2) second, complete Synthesis file-dev (this sheet summarize the file)with datas that are not automatically
credit lines requested, garanties, comments on ratios, staistics, opinion of the Director of Risks, approval circuit
Pl t th t th t f thi h t it b i d
PRINT MACROS
Print all (Synthesis & Ratios & Balance sheets & Profit/Loss accounts)
SHEETS IN EUROS
Print all (Synthesis & Ratios & Balance sheets & Profit/Loss accounts)
All documents
Name of the branch NSGB #REF!
ASSETS 1M
Currency - thousands - 000 EGP Saisir le code ISO 3 de la devises ex USD en D3
31/12/01 % 31/12/02 % 31/12/03 %
Number of months 12 struct. 12 struct. 12 struct.
Local inflation rate :
Currency - thousands - 000
INTANGIBLE ASSETS 0 NA 0 NA 0 NA
Goodwill 0 NA 0 NA 0 NA
Trademarks 0 NA 0 NA 0 NA
Intangibles 0 NA 0 NA 0 NA
FIXED ASSETS 0 NA 0 NA 0 NA
Land & buildings 0 NA 0 NA 0 NA
Plant & machinery 0 NA 0 NA 0 NA
Other fixed assets 0 NA 0 NA 0 NA
Investments in progress 0 NA 0 NA 0 NA
- Depreciation 0 NA 0 NA 0 NA
INVENTORIES 0 NA 0 NA 0 NA
Raw materials 0 NA 0 NA 0 NA
Work-in-progress 0 NA 0 NA 0 NA
Finished goods 0 NA 0 NA 0 NA
Goods in Transit 0 NA 0 NA 0 NA
NA
RECEIVABLES 0 NA 0 NA 0 NA
Advances & prepayments 0 NA 0 NA 0 NA
Trade debtors (Net receivables) 0 NA 0 NA 0 NA
Owed by Group companies 0 NA 0 NA 0 NA
Other debtors (other current assets) 0 NA 0 NA 0 NA
TOTAL ASSETS 0 NA 0 NA 0 NA
WORKING CAPITAL 0 NA 0 NA 0 NA
WORKING CAPITAL REQUIREMENT 0 NA 0 NA 0 NA
NET CASH SURPLUS (DEFICIT) 0 NA 0 NA 0 NA
2/2/2005 Financial data & synthesis BHFM va 10-04 final 9-12.xls Assets-dev
LIABILITIES & SHAREHOLDERS' EQUITY 0 0 NSGB
Currency - thousands - 000 0 EGP
0 12/31/2001 % 12/31/2002 % 12/31/2003 %
Number of months 12 struct. 12 struct. 12 struct.
Local inflation rate : 0.0% 0.0% 0.0%
SHAREHOLDERS' FUNDS 0 NA 0 NA 0 NA
Share capital & premium 0 NA 0 NA 0 NA
Revaluation reserve 0 NA 0 NA 0 NA
Other reserves 0 NA 0 NA 0 NA
Retained earnings 0 NA 0 NA 0 NA
* Non equity reserves 0 NA 0 NA 0 NA
Amounts under capital increase 0 NA 0 NA 0 NA
PROFIT / LOSS for the period 0 NA 0 NA 0 NA
MINORITY INTERESTS 0 NA 0 NA 0 NA
QUASI EQUITY 0 NA 0 NA 0 NA
- TREASURY STOCK 0 NA 0 NA 0 NA
DEFERRED LIABILITIES 0 NA 0 NA 0 NA
DEFERRED TAXATION 0 NA 0 NA 0 NA
LONG TERM LIABILITIES 0 NA 0 NA 0 NA
Bonds 0 NA 0 NA 0 NA
Bank loans LT DEBT 0 NA 0 NA 0 NA
Intercompany debt 0 NA 0 NA 0 NA
Other creditors & liabilities(> 1 year) 0 NA 0 NA 0 NA
OPERATING LIABILITIES 0 NA 0 NA 0 NA
Customers' advances & prepayments 0 NA 0 NA 0 NA
Trade creditors Accounts payable 0 NA 0 NA 0 NA
Other creditors (other current liabilities) 0 NA 0 NA 0 NA
NA
SHORT TERM DEBT 0 NA 0 NA 0 NA
Long term debt (due whithin 1 year) 0 NA 0 NA 0 NA
Bank loans & overdrafts 0 NA 0 NA 0 NA
Due to Group companies 0 NA 0 NA 0 NA
NA
UNREALIZED INCOME 0 NA 0 NA 0 NA
OTHER CURRENT LIABILITIES 0 NA 0 NA 0 NA
TOTAL LIABILITIES & EQUITY 0 NA 0 NA 0 NA
CONTINGENT LIABILITIES 0 NA 0 NA 0 NA
Guarantees 0 0 0
Other commitments 0 0 0
Leasing 0 0 0
NET WORTH 0 0 0
2/2/2005 9:57 AM Financial data & synthesis BHFM va 10-04 final 9-12.xls Liabilities-dev
PROFIT & LOSS ACCOUNT 0 0 NSGB
Currency - thousands - 000 0 EGP
12/31/2001 % 12/31/2002 % % 12/31/2003 % %
Number of months 12 struct. 12 struct. var./ n-1 12 struct. var./ n-1
Local inflation rate : 0.0% 0.0% 0.0%
Currency - thousands - 000
TURNOVER (SALES) 0 NA 0 NA 0 NA
- Cost of goods sold 0 NA 0 NA 0 NA
GROSS PROFIT 0 NA 0 NA 0 NA
- Selling, adm. & general expense 0 NA 0 NA 0 NA
+ Associated company profits 0 NA 0 NA 0 NA
+ Other operating revenue 0 NA 0 NA 0 NA
- Taxes (other than income taxes) 0 NA 0 NA 0 NA
EBITDA 0 NA 0 NA 0 NA
- Depreciation & Amortisation 0 NA 0 NA 0 NA
- Non operating expenses 0 NA 0 NA 0 NA
+ Non operating revenues 0 NA 0 NA 0 NA
- Provisions 0 NA 0 NA 0 NA
EBIT 0 NA 0 NA 0 NA
+ Interest income 0 NA 0 NA 0 NA
- Interest expense 0 NA 0 NA 0 NA
GROSS CASHFLOW 0 NA 0 NA 0 NA
2/2/2005 9:57 AM Financial data & synthesis BHFM va 10-04 final 9-12.xls Profit-dev
RATIOS IN CURRENCY
0 0 NSGB
Ratios
Currency - thousands - 000 EGP
évolution évolution
12/31/2001 12/31/2002 12/31/2003
N/ N-1 N/N-2
Turnover 0 0 0 ns ns
EBITDA 0 0 0 ns ns
EBITDA/Turnover ns ns ns
Net Financial Costs 0 0 0 ns ns
EBTIDA/Net Financial costs ns ns ns
Net Profit 0 0 0 ns ns
Gross Cash Flow 0 0 0 ns ns
ROS #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0!
ROE #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0!
évolution évolution
12/31/2001 12/31/2002 12/31/2003
N/ N-1 N/N-2
TOTAL ASSETS 0 0 0 ns ns
TOT NOT CURRENT ASSETS 0 0 0 ns ns
EQUITY 0 0 0 ns ns
EQUITY/ TOT. ASSETS ns ns ns
NET FINANCIAL DEBT 0 0 0 ns ns
NET FIN DEBT/EQUITY ns ns ns
TOTAL DEBT / NET WORTH #DIV/0! #DIV/0! #DIV/0!
Including Contingent Liab. #DIV/0! #DIV/0! #DIV/0!
TOTAL DEBT / EQUITY #DIV/0! #DIV/0! #DIV/0!
Including Contingent Liab. #DIV/0! #DIV/0! #DIV/0!
LMTL / NET WORTH #DIV/0! #DIV/0! #DIV/0!
BANK GEARING #DIV/0! #DIV/0! #DIV/0!
NET DEBT / EQUITY #DIV/0! #DIV/0! #DIV/0!
NET DEBT / NET WORTH #DIV/0! #DIV/0! #DIV/0!
(days of turnover)
12/31/2001 12/31/2002 12/31/2003
Inventories DOH #DIV/0! #DIV/0! #DIV/0!
Trade debtors / Turn. #DIV/0! #DIV/0! #DIV/0!
Invent.+ receiv. / Turn. #DIV/0! #DIV/0! #DIV/0!
W/C requirement / Turn. #DIV/0! #DIV/0! #DIV/0!
S/T debts / Turnover #DIV/0! #DIV/0! #DIV/0!
Trade Creditors DOH #DIV/0! #DIV/0! #DIV/0!
Liquidity Ratios:
12/31/2001 12/31/2002 12/31/2003
Current ratio #DIV/0! #DIV/0! #DIV/0!
Quick ratio #DIV/0! #DIV/0! #DIV/0!
Cash flow:
12/31/2001 12/31/2002 12/31/2003
Cash flow / CPLTD #DIV/0! #DIV/0! #DIV/0!
Cash flow / LTD #DIV/0! #DIV/0! #DIV/0!
Cash flow / LTL #DIV/0! #DIV/0! #DIV/0!
Cash flow / Net fixed assets #DIV/0! #DIV/0! #DIV/0!
2/2/2005 9:57 AM Financial data & synthesis BHFM va 10-04 final 9-12.xls Ratios-dev
SG entity NSGB Annual review credit file BHFM RAROC
Client 0 New customer Risk Rating
groupe 0
Activity Ponctual Request Relationship may be expanded
N° BPM Relationship to be maintained
Credit lines to be reduces
Currency: usd 000's
Previous Notified Comments
Requested Commitments
Nature of Credit authorizatio authorizati Validity Conditions (if ponctual request
authorizations as a12/12/04..
ns ons precise modification
Overdraft 0 0 0
Discount on commercial pa 0 0 0
0 0 0
Main existing
securities
New securities
to be obtained
The validation under concern autorisations enter in the column autorisations notified
Unreserved approval Refusal
Partial approval Follow-up / information request
Conditioned approval Risk rating
comments
2/2/2005 9:57 AM Financial data & synthesis BHFM va 10-04 final 9-12.xls synthesis file-dev
Sales and profitability EGP
Currency - thousands - 000 12/31/2001 12/31/2002 12/31/2003 growth N/N-1 growth N/N-2 Forecast
TURNOVER 0 0 0 ns ns
EBITDA 0 0 0 ns ns Turnover
EBITDA/Turnover ns ns ns 0
NET FINANCIAL COST(ch 0 0 0 ns ns
EBITDA/Net Financial Cost ns ns ns Results
NET RESULT 0 0 0 ns ns 0
CASH FLOW 0 0 0 ns ns
Relevant points to be explained
General Comment
2/2/2005 9:57 AM Financial data & synthesis BHFM va 10-04 final 9-12.xls synthesis file-dev
NSGB
ASSETS 0 0 1M
in EUR - thousands - 000 ISO currency EGP G
12/31/2001 % 12/31/2002 % 12/31/2003 %
Number of months 12 struct. 12 struct. 12 struct.
Local inflation rate :
last currency for all to avoid exchange effec 0.12853338 0.12853338 0.12853338
INTANGIBLE ASSETS 0 NA 0 NA 0 NA
Goodwill 0 NA 0 NA 0 NA
Trademarks 0 NA 0 NA 0 NA
Intangibles 0 NA 0 NA 0 NA
FIXED ASSETS 0 NA 0 NA 0 NA
Land & buildings 0 NA 0 NA 0 NA
Plant & machinery 0 NA 0 NA 0 NA
Other fixed assets 0 NA 0 NA 0 NA
Investments in progress 0 NA 0 NA 0 NA
- Depreciation 0 NA 0 NA 0 NA
INVENTORIES 0 NA 0 NA 0 NA
Raw materials 0 NA 0 NA 0 NA
Work-in-progress 0 NA 0 NA 0 NA
Finished goods 0 NA 0 NA 0 NA
Goods in Transit 0 NA 0 NA 0 NA
RECEIVABLES 0 NA 0 NA 0 NA
Advances & prepayments 0 NA 0 NA 0 NA
Trade debtors (Net receivables) 0 NA 0 NA 0 NA
Owed by Group companies 0 NA 0 NA 0 NA
Other debtors (other current assets) 0 NA 0 NA 0 NA
PREPAID EXPENSES 0 NA 0 NA 0 NA
OTHER CURRENT ASSETS 0 NA 0 NA 0 NA
TOTAL CURRENT ASSETS 0 NA 0 NA 0 NA
TOTAL ASSETS 0 NA 0 NA 0 NA
WORKING CAPITAL 0 NA 0 NA 0 NA
WORKING CAPITAL REQUIREMENT 0 NA 0 NA 0 NA
NET CASH SURPLUS (DEFICIT) 0 NA 0 NA 0 NA
2/2/2005 Financial data & synthesis BHFM va 10-04 final 9-12.xls Assets-eur
LIABILITIES & SHAREHOLDERS' EQUITY 0 0 NSGB
in EUR - thousands - 000 0 EGP
0 12/31/2001 % 12/31/2002 % 12/31/2003 %
Number of months 12 struct. 12 struct. 12 struct.
Local inflation rate : 0.0% 0.0% 0.0%
last currency for all to avoid exchange effect 0.12853338 0.12853338 0.12853338
SHAREHOLDERS' FUNDS 0 NA 0 NA 0 NA
Share capital & premium 0 NA 0 NA 0 NA
Revaluation reserve 0 NA 0 NA 0 NA
Other reserves 0 NA 0 NA 0 NA
Retained earnings 0 NA 0 NA 0 NA
* Non equity reserves 0 NA 0 NA 0 NA
Amounts under capital increase 0 NA 0 NA 0 NA
PROFIT / LOSS for the period 0 NA 0 NA 0 NA
MINORITY INTERESTS 0 NA 0 NA 0 NA
QUASI EQUITY 0 NA 0 NA 0 NA
- TREASURY STOCK 0 NA 0 NA 0 NA
DEFERRED LIABILITIES 0 NA 0 NA 0 NA
DEFERRED TAXATION 0 NA 0 NA 0 NA
LONG TERM LIABILITIES 0 NA 0 NA 0 NA
Bonds 0 NA 0 NA 0 NA
Bank loans LT DEBT 0 NA 0 NA 0 NA
Intercompany debt 0 NA 0 NA 0 NA
Other creditors & liabilities(> 1 year) 0 NA 0 NA 0 NA
OPERATING LIABILITIES 0 NA 0 NA 0 NA
Customers' advances & prepayments 0 NA 0 NA 0 NA
Trade creditors Accounts payable 0 NA 0 NA 0 NA
Other creditors (other current liabilities) 0 NA 0 NA 0 NA
UNREALIZED INCOME 0 NA 0 NA 0 NA
C OTHER CURRENT LIABILITIES 0 NA 0 NA 0 NA
TOTAL LIABILITIES & EQUITY 0 NA 0 NA 0 NA
CONTINGENT LIABILITIES 0 NA 0 NA 0 NA
Guarantees 0 0 0
Other commitments 0 0 0
Leasing 0 0 0
NET WORTH 0 0 0
2/2/2005 9:57 AM Financial data & synthesis BHFM va 10-04 final 9-12.xls Liabilities-eur
NSGB
PROFIT & LOSS ACCOUNT 0 0
in EUR - thousands - 000 EGP
12/31/2001 % 12/31/2002 % % 12/31/2003 % %
Number of months 12 struct. 12 struct. var./ n-1 12 struct. var./ n-1
Local inflation rate : 0.0% 0.0% 0.0%
last currency for all to avoid exchange effec 0.12853338 0.12853338 0.12853338
TURNOVER (SALES) 0 NA 0 NA 0 NA
- Cost of goods sold 0 NA 0 NA 0 NA
GROSS PROFIT 0 NA 0 NA 0 NA
- Selling, adm. & general expenses 0 NA 0 NA 0 NA
+ Associated company profits 0 NA 0 NA 0 NA
+ Other operating revenue 0 NA 0 NA 0 NA
- Taxes (other than income taxes) 0 NA 0 NA 0 NA
EBITDA 0 NA 0 NA 0 NA
- Depreciation & Amortisation 0 NA 0 NA 0 NA
- Non operating expenses 0 NA 0 NA 0 NA
+ Non operating revenues 0 NA 0 NA 0 NA
- Provisions 0 NA 0 NA 0 NA
EBIT 0 NA 0 NA 0 NA
+ Interest income 0 NA 0 NA 0 NA
- Interest expense 0 NA 0 NA 0 NA
NET PROFIT 0 NA 0 NA 0 NA
+/- Profit attributable to minorities 0 NA 0 NA 0 NA
GROSS CASHFLOW 0 NA 0 NA 0 NA
2/2/2005 9:57 AM Financial data & synthesis BHFM va 10-04 final 9-12.xls Profit-eur
RATIOS IN EUR 0 0 NSGB
last currency for all to avoid exchange effect 0.12853338 0.12853338 0.128533383
évolution évolution
12/31/2001 12/31/2002 12/31/2003
N/ N-1 N/N-2
Turnover 0 0 0 ns ns
EBITDA 0 0 0 ns ns
EBITDA/Turnover ns ns ns
Net Financial Costs 0 0 0 ns ns
EBTIDA/Net Financial costs ns ns ns
Net Profit 0 0 0 ns ns
Gross Cash Flow 0 0 0 ns ns
ROS #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0!
ROE #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0!
évolution évolution
12/31/2001 12/31/2002 12/31/2003
N/ N-1 N/N-2
TOTAL ASSETS 0 0 0 ns ns
TOT NOT CURRENT ASSETS 0 0 0 ns ns
EQUITY 0 0 0 ns ns
EQUITY/ TOT. ASSETS ns ns ns
NET FINANCIAL DEBT 0 0 0 ns ns
NET FIN DEBT/EQUITY ns ns ns
TOTAL DEBT / NET WORTH #DIV/0! #DIV/0! #DIV/0!
Including Contingent Liab. #DIV/0! #DIV/0! #DIV/0!
TOTAL DEBT / EQUITY #DIV/0! #DIV/0! #DIV/0!
Including Contingent Liab. #DIV/0! #DIV/0! #DIV/0!
LMTL / NET WORTH #DIV/0! #DIV/0! #DIV/0!
BANK GEARING #DIV/0! #DIV/0! #DIV/0!
NET DEBT / EQUITY #DIV/0! #DIV/0! #DIV/0!
NET DEBT / NET WORTH #DIV/0! #DIV/0! #DIV/0!
(days of turnover)
12/31/2001 12/31/2002 12/31/2003
Inventories DOH #DIV/0! #DIV/0! #DIV/0!
Trade debtors / Turn. #DIV/0! #DIV/0! #DIV/0!
Invent.+ receiv. / Turn. #DIV/0! #DIV/0! #DIV/0!
W/C requirement / Turn. #DIV/0! #DIV/0! #DIV/0!
S/T debts / Turnover #DIV/0! #DIV/0! #DIV/0!
Trade Creditors DOH #DIV/0! #DIV/0! #DIV/0!
Liquidity Ratios:
12/31/2001 12/31/2002 12/31/2003
Current ratio #DIV/0! #DIV/0! #DIV/0!
Quick ratio #DIV/0! #DIV/0! #DIV/0!
Cash flow:
12/31/2001 12/31/2002 12/31/2003
Cash flow / CPLTD #DIV/0! #DIV/0! #DIV/0!
Cash flow / LTD #DIV/0! #DIV/0! #DIV/0!
Cash flow / LTL #DIV/0! #DIV/0! #DIV/0!
Cash flow / Net fixed assets #DIV/0! #DIV/0! #DIV/0!
2/2/2005 9:57 AM Financial data & synthesis BHFM va 10-04 final 9-12.xls Ratios-eur
SG entity NSGB Annual review credit file 0 BHFM RAROC
Client 0 New customer 0 Risk Rating 0 0
Group 0
Activity 0 Ponctual Request 0 Relationship may be expanded 0
N° BPM 0 Relationship to be maintained 0
Today's Credit lines to be reduces 0
Thousands - 000's EUR Exchange rate: 0.0000 0.1285334
Previous Requested Comments
Notified Commitments
Nature of Credit authorization authorizatio Validity Conditions (if ponctual request precise
authorizations as a12/12/04..
s ns modification of annual review :
Overdraft 0.00 0.00 0.00 Jan/00 0.00 0 0
Discount on commercial paper 0.00 0.00 0.00 Jan/00 0.00 0
0 0.00 0.00 0.00 Jan/00 0.00 0
0 0.00 0.00 0.00 0.00 0
0 0.00 0.00 0.00 0.00 0
Total Short Term Facilities 0.00 0.00 0.00 0.00
Existing MLT loan 0.00 0.00 0.00 Jan/00 0.00 0
Requested MLT loan 0.00 0.00 0.00 Jan/00 0.00 0
Leasing Transaction 0.00 0.00 0.00 Jan/00 0.00 0
0 0.00 0.00 0.00 0 0.00 0
0 0.00 0.00 0.00 0 0.00 0
Total MLT Loans 0.00 0.00 0.00 0.00
LG 0.00 0.00 0.00 Jan/00 0.00 0
Other guarantees 0.00 0.00 0.00 Jan/00 0.00 0
Documentary credit 0.00 0.00 0.00 Jan/00 0.00 0
0 0.00 0.00 0.00 0 0.00 0
0 0.00 0.00 0.00 0 0.00 0
0 0.00 0.00 0.00 0 0.00 0
Total Contingent Commitments 0.00 0.00 0.00 0.00
Total Authorization including ceili 0.00 0.00 0.00 0.00
EUR
Total GROUP Authorization including c 0.00
Total GROUP Commitment 0.00
Main existing 0
securities 0
0
New securities 0
to be obtained 0
0
The validation under concern autorisations enter in the column autorisations notified
comments
0
2/2/2005 9:57 AM Financial data & synthesis BHFM va 10-04 final 9-12.xls synthesis file-eur
Sales and profitability EUR
Thousands - 000's 12/31/2001 12/31/2002 12/31/2003 growth N/N-1 growth N/N-2 Forecast
TURNOVER 0 0 0 ns ns
EBITDA 0 0 0 ns ns Turnover
EBITDA/Turnover ns ns ns #VALUE! #VALUE! 0.00
T FINANCIAL COST(charge +, pr 0 0 0 ns ns
EBITDA/Net Financial Cost ns ns ns #VALUE! #VALUE! Results
NET RESULT 0 0 0 ns ns 0.00
CASH FLOW 0 0 0 ns ns
Relevant points to be explained
General Comment
0
2/2/2005 9:57 AM Financial data & synthesis BHFM va 10-04 final 9-12.xls synthesis file-eur
ANNEXE 1 - APPENDIX 1 33
11. Currency fixing - Cours de change
CONVERSION EN EUR
2/2/2005 Financial data & synthesis BHFM va 10-04 final 9-12.xls currency
Presentation of Credit Facilities
Date : dd/ mm / year
To : Sub Credit / Credit / Executive Committee
From : Branch name
Client name:
I - Executive Summary:
II – Description of Facilities Presented for approval:
Cairo
dd/ mm / year
on:
Branch Credit Regional Credit Sub Credit Credit Executive
To :
Committee Committee Committee Committee Committee
From : Branch Name :
Account
Client full name : Number
DAI number
Client short name : Segment code
Group name : Group code
annum
Commission: % %
Highest Debit Balance (flat).
Specific Collateral:
a) Security:
Type: Amount: % %
Coverage margin:
b) Support:
Type: Amount % %
Coverage margin:
(Credit Line Name) : Cry --- mm/yy Cry --- mm/yy
Purpose: - -
-Type of Letter of Guarantee
or Type of Documentary
credit
B. (Un-Funded case)
% %
Cash cover margin
Duration:
Commission: % %
Specific Collateral:
a) Security:
Type: Amount:
Coverage margin: % %
b) Support:
Type: Amount
Coverage margin: % %
Initial:
Client Name: Short name.
Continue: A. Description of Facilities Presented for Approval
Fig. in 000's
Type of Facilities Former Validity Rate/ Reques Validit Rate/ O/S
Existing margin ted y margin
Total in each currency (I)
Total in EGP (I)
Documentary Credit and Post
finance ceiling in EGP (A+B)
Ceiling
E. Related Facilities:
Fig. in 000's
Client short Type of Authorized Commitment Validit Collateral/
name/ Facilities Limit y Securities
Account No.: Or Support
(* * * * * * * )
Total Related
Facilities
Documentation:
Covenant:
Other conditions:
Client Name: Short name. Credit Presentation:
Name: Name:
Title: Title:
Date: Date:
Signature: Signature:
SOGELEASE OPINION:
4– Recommendations: Comment on those areas (if any) where NSGB should make
efforts to expand the relationship with the Company.
Validation Process of NSGB client ratings :
rules & main principles
VALIDATION PROCESS
In order to respect the validation process, relationship managers who “build” the rating (by describing the
client and by answering questions) will have to make sure that they use the appropriate profile before
beginning their work
Except for a few exceptional cases, they will have 4 profiles at their disposal as follows:
> Remark 1: in order to spare trouble, before working on the draft, the raters can ask their risk
department about the appropriate profile;
> Remark 2: if the client to rate is a subsidiary of a local company followed by the CRU the rater will
have to coordinate with the CRU whether the rating will done by him or the CRU, & to ensure that its
parent is already rated in Starweb.
> Remark 3: if the client to rate is a subsidiary of a local company not followed by the CRU the rater will
have to ensure that its parent is already rated in Starweb (if it is not the case he will have either to rate
himself this parent or in case the group is shared between two or more branches to coordinate with the
other branch/s & the Risks Dept.).
> Remark 4: if the client to rate is a subsidiary of a multinational company, the rater will have to
coordinate with the MRU whether the rating will be done by him or the MRU, in case the rating will be
done by the branch, the MRU will provide the branch with the coverage (desk) following this client to
enable choosing the appropriate rater profile & will also provide the exact name of the parent company to
assign while rating this client.
> Remark 5: If the client is followed by the CRU or MRU, while the rating will done by the branch, the
credit manager will have to prepare the rating in full coordination with the MRU (or CRU) and
obtain their approval prior to transmitting to the Risks Dept..
2 – Phase 2 / Transmission of the draft (validation process)
Some structure elements (E/S) have been created in Starweb to make easier the validation process:
Once the rating work is done, the Credit officer (with a profile Rater BHFM/BAN/EGY) will transmit this
rating to the Credit Manager in his branch (using the “Transmit” button, and choosing
BHFM/BAN/EGY/MAN as E/S).
- [1] he agrees with the rating Æ in this case he proposes the rating (by clicking on
the “Propose” button) to the Risk Management.
Finally the NSGB Risk Department (Valider BHFM/BAN/EGY) has four possibilities:
- [1] they agree with the rating Æ in this case they validate the rating (by clicking
on the “Validate” button)
a) BHFM Clients
Once the rating work is done, the Credit officer (Rater BHFM) will transmit this rating to the Credit
Manager (“Transmit” button to BHFM/BAN/EGY/MAN).
- [1] he agrees with the rating Æ in this case he transmits the rating (“Transmit”
button) to the Risk Management (BHFM/BAN/EGY/RIS).
Finally, the NSGB Risk Department (Rater BHFM) has also three possibilities:
- [1] they agree with the rating Æ in this case they propose the rating (“Propose”
button) to BHFM/RGE/RIS (Paris).
Once the rating work is done, the Credit Officer (Rater EURO/RMU) will transmit this rating to the
Credit Manager (“Transmit” button to BHFM/BAN/EGY/MAN).
- [1] he agrees with the rating Æ in this case he transmits the rating (“Transmit”
button) to the Risk Management (BHFM/BAN/EGY/RIS).
Finally, the NSGB Risk Department (Rater EURO/RMU) has also three possibilities:
- [1] they agree with the rating Æ in this case they transmit the rating (“Transmit”
button) to EURO/RMU (Paris).
Regarding clients followed by the MRU or the CRU where the rating will be done by the branch, -
for the time being- the credit manager will fully coordinate with the CRU or MRU throughout the
rating process & must obtain their approval prior to transmitting to risk dept.
(BHFM/BAN/EGY/RIS), this is highly vital due to the special nature of these clients where the final
rating of these client can be significantly affected by factors such as:
⇒ Determination of the exact parent name especially for the Multinationals (for example it is very
common to many arms to hold the group’s various subsidiaries & it is crucial to determine the exact
arm holding our concerned subsidiary).
⇒ Evaluating the strength/wording of the guarantee/letter of intent provided.
⇒ Judging the history of the parent in supporting its affiliates.
⇒ Others …….
Validation
ValidationProcess
Processof
ofclient
clientratings
ratings::
clients
clientsunder
underNSGB
NSGBlimitlimit
Validation
“Validate”
Credit Credit
NSGB Risk
Officer “Transmit” Manager “Propose”
Management
(rater BHFM/BAN/EGY) (rater BHFM/BAN/EGY) (valider BHFM/BAN/EGY)
Validation
“Validate”
1 – Draft in Starweb 1 – if he agrees with the rating: «Transmit » to Risk 1 – if agreement with the rating: “Propose” to
Management (E/S BHFM/BAN/EGY/RIS) BHFM (Paris)
2 – Transmits the draft to the Credit
Manager (« transmit » button to 2 – if not : 2 – if not :
« BHFM/BAN/EGY/MAN») 2.1 - transmits to the credit officer for modifications 2.1 – “transmit” to the credit manager for
(E/S BHFM/BAN/EGY/OFF) modifications (E/S BHFM/BAN/EGY/MAN)
Or Or
2.2 – direct modification of the draft and 2.2 – direct modification of the draft and
transmission to BHFM/BAN/EGY/RIS proposition to BHFM
Validation
ValidationProcess
Processof
of client
clientratings
ratings::
EURO/RMU
EURO/RMUclients
clients
E/S = Structure Elements
Validation
“Validate”
1 – Draft in Starweb 1 – if he agrees with the rating: «Transmit » to 1 – if agreement with the rating: «Transmit » to
Risk Management (E/S BHFM/BAN/EGY/RIS) EURO/RMU
2 – Transmits the draft to the
credit manager (« transmit » button 2 – if not : 2 – if not :
to « BHFM/BAN/EGY/MAN») 2.1 - transmits to the credit officer for 2.1 – “transmit” to the Credit Manager manager
modifications (E/S BHFM/BAN/EGY/OFF) for modifications (E/S BHFM/BAN/EGY/MAN)
Or Or
2.2 – direct modification of the draft and 2.2 – direct modification of the draft and
transmission to Risk Management transmission to EURO/RMU
NB : the scheme would be the same with DIST/CLT clients (replace EURO/RMU by DIST/CLT and RISQ/CIB by RISQ/DET)
The RAROC Methodology
1
The
The RAROC
RAROC concept
concept
Economic capital=
Equity amounts set by the bank to cover exceptional risk (i.e. beyond average expected losses)
Regulatory capital=
minimum level of equity required from banks to maintain the stability of the financial system
2
Economic Capital
Economic capital depends on the volatility of credit losses.
It corresponds to the loss (exceptional risk) beyond the average loss (expected loss).
Expected Loss
Year
3
Examples
Example of an activity “consuming” little economic capital
(low volatility of losses)
Loss
(bp)
Average
Expected Loss
Years
4
Examples
Example of an activity “consuming” much economic capital
(high volatility of losses)
Loss
(bp)
Average
Expected Loss
Years
5
Expected profitability : RAROC versus ROE
Expected profitability: the risk attached to the transaction is integrated in the RAROC
methodology (as opposed to the ROE approach)
RAROC 1 ≠ RAROC 2
Client 2 = Local Restaurant Revenues 2
Av. Loss 2
Nature = Term-Loan, 3 years = Revenues 1
NB:
Amount = 100 RAROC = [Revenues- Av. Loss] /
[Econ. Cap.]
Guarantee = 0 Regulatory Cap. 2 ROE = [Revenues] / [Regulatory Cap.]
Econ. Cap. 2
= Regulatory Cap.1 6
Revenues = PR+1%
Objectives
Objectives of
of the
the RAROC
RAROC methodology
methodology
Through analytical methods of quantifying the risk and the risk
adjusted profitability:
make the best possible use of the reform of the prudential ratio
(effective in 2006)
7
The
The RAROC
RAROC concept
concept
SG RAROC is based on 4 fundamental building blocks:
RAROC
8
SG
SG Rating
Rating scale
scale (1/2)
(1/2)
SG rating scale is based on a simple concept: expected loss SG Moody’s S&P Expected
(or average cost of risk) which provides a quantitative Rating Rating Rating loss (bp)
measure of risk. 1 Aaa AAA 0.0
[To each rating is associated an expected loss corresponding to the 2+ Aa1 AA+ 0.1
average of the observed losses over a cycle for a portfolio similar to 2 Aa2 AA 0.1
the one described]. 2- Aa3 AA- 0.4
3+ A1 A+ 1
3 A2 A 3
Expected Probability Loss in case
= X 3- A3 A- 4
loss of default of Default
4+ Baa1 BBB+ 6
4 Baa2 BBB 9
4- Baa3 BBB- 17
5+ Ba1 BB+ 30
Default risk
Credit risk 5 Ba2 BB 55
of the counterpart 5- Ba3 BB- 90
• Exposure at default
6+ B1 B+ 140
• Recovery
6 B2 B 220
6- B3 B- 350
7+ Caa CCC 550
7 Ca CC 870
⌦ As a convention: obligor rating = expected loss for one- 7- C C 1375
year unsecured credit 8/9 D D 9 NA
10 D D NA
SG
SG Rating
Rating Scale
Scale (2/2)
(2/2)
Ratings = consistent and objectives measures
⇒ For an Obligor : the expected loss on a 1-year bullet unsecured facility granted to
this type of counterpart
⇒ For a Facility : the expected loss on the transaction as described, for a given type
of counterpart. The expected loss is taken into account in the calculation of the
Raroc ratio
10
Obligor Rating Calculation
Internal models, external models and the expertise of the relationship manager are used to
determine the rating of an obligor
Financial model not available for BHFM
Internal rating
12
Screen Examples: indicators of performance
13
RAROC and EVA
RAROC = measures the risk adjusted profitability of equity.
This indicator can be expressed in terms of creation of value for the shareholder.
⇒ the EVA concept (Economic Value Added).
Ratio
Goal = Taking better into account the diversity of the bank’s risks (Mac
Donough ratio versus Cooke Ratio)
Means = RAROC – type principles/models, in particular internal rating for the
IRB approach (advantageous specific approach for the equity calculation)
Validation of the models : many uncertainties, particularly about the
validation of the models (it would be logical it is under the responsibility of the
French supervisor)
The exchange of information between subsidiaries and local supervisors is
essential but it is firstly necessary the subsidiaries and SG Group (Paris)
coordinate themselves to spread a common and consistent external message.
For the time being, only SG Paris is allowed to communicate on this subject.
16
RAROC project objectives
KEY ISSUES GOALS
•Capital Budgeting
•Regulatory capital
management
•Capital Structure
RISK
RISK CONTROL
CONTROL
•Obligor and Facility Ratings
•Transaction RAROC & EVA
RISK
RISK MEASUREMENT
MEASUREMENT
•Structuring and pricing
17
The Starweb Software
18
Starweb …
using Intranet Technology (accessible from each PC, unique central database, simultaneous
access to the same client by different users)
Client Description
STARWEB Rating Database
PRISM
(portfolio
Answers to Obligor management)
Economic Rating BCA Collect
Questionnaire (Commitments
Database)
RAROC, EVA,
Facility Detail Facility Rating
Economic Capital
DCCIT
RAROC, EVA,
Economic Capital…
Financial data
Reports
20
Using Starweb: When ?
To rate Counterparts
Each SG counterpart with an exposure or for each request of authorization : only
corporates with total assets > 2 M$
To rate Facilities
Only for new transactions/authorizations
The Report with RAROC ratios must be attached to the credit file
21
Manual of DAI Number
,
(FICLI request & Customer Registration)
• Objective …………………………………………………. 5
• Description …………………………………………………. 6
• Procedure …………………………………………………. 8
• Description …………………………………………………. 6
Which client takes DAI number
When to apply for a DAI number
How to apply for a DAI number
Types of DAI number ……………………………………………. 7
How to feed-in the DAI number into the customer file in Unix
• Procedure ……………………………………………………. 8
Parties involved
Legal Documents
Time Limit
The Process Cycle and The role of each party
1. Credit Department at branches …………………… 9
2. Credit Control Unit (CCU)
3. Customer Service Department at branches
4. Trade Finance Unit (TFC) …………………………. 10
5. Financial Department
6. Retail Division at Mixed Branches/Retail Branches
7. Loan Center Unit
Objective
A central SG group client file is one of the most important constituent for an
information system to provide an accurate view of our risk portfolio.
Its quality mainly depends on our watchfulness and our ability to constantly
perform a proper and complete identification, knowledge and registration of
all our clients.
The registration of a client and the allocation of a DAI number will create a link
with its PCRU and all risks tools.
1- STARWEB
Tool for the rating of the customers and calculating the RAROC
(Risk Adjusted Return On Capital).
2- DCCIT
Tool for processing credit applications and managing credit
authorizations.
3- Collect
Tool for reporting the credit exposure.
4- PROVWEB
Tool for reporting the provisions.
This number is given to all corporate clients enjoying credit facilities, also to
banks.
It might be given to some Individuals related to corporate credit clients.
As for the majority of Individual clients there are generic DAI numbers, based
on nationality.
Corporate Clients
For new clients, the branch has to apply when it starts preparing the credit
file.
For existing clients, all these should have DAI number by now, if not, the
branch has to immediately apply for missing codes.
Individuals Clients
No need to apply for DAI, since there are already pre-prepared generic
codes.
Banks
TFC unit corresponds with SG to apply for a DAI number for each
Bank/Transaction.
Corporate Clients
Individuals Clients
Banks
How to feed-in the DAI number into the customer file in Unix:
Legal Documents:
1. Commercial Registration.
2. Tax card.
Time limit:
It is very important that each party perform its role punctually to complete the
codification of all clients and banks.
• Apply to register the corporate client in the FICLIWEB to obtain the DAI
number.
• Send the FICLI request to the credit control unit.
• Insure that the DAI number is fed into the customer-file of the client.
• Rectify any mis-codification.
• Provide a hard copy for of the legal document to be sent to BHFM via
CCU.
• In case the corporate client is part of a group, the branch has to
register this group as well in order to obtain a group number for the
group.
• To register a group, it requires to register a mother company for the
group, there are three probabilities:
1. The mother company is NSGB client and its information is
already registered.
2. It is not NSGB client, then the mother company of the group is
registered even if there are no commercial relationship.
3. If the group belongs to an individual person, and as SG don't
register individual person in FICLI data base, please choose
one of companies that belong to this group as a mother
company.
• For subsidiaries of international groups, an official document with
capital shares (i.e. annual report) to justify the attachment must be sent
to BHFM.
5. Financial Department
• Check that all credit Individual clients, including staff are properly
codified by the generic DAI number.
• Rectify any mis-codification..
• Follow up that all Individuals clients are properly codified by the relative
generic DAI number.
Current Administrator :
History
Request type
Creation
Local Client ID
Comment
1- Business Name
Seven figures starting with Branch Code (two digits) then the client number
(five digits) without any spaces in-between. (XXXXXXX)
3- Country Code
It is always EG (i.e. EGYPT)
4- Address Box
Name: it is the same as the business name, but should not exceed 32
character, so sometimes it is possible to use the common name (short
name) of the company instead. ( i.e. UNIONAIRE, ANSDK, ….)
Street/Road/Town
8- Group Number/name
In case the customer belongs to any existing group, just mention the group
name.
For new groups, additional information of the mother company is required as
follows:
-Business name:
-Address: Street / Road:
Town:
-Business activity code:
9- Follow up Sector
Country Code User in NSGB Always EG, to be chosen from drop-down list
Appears
Country Name EGYPT
Automatically
Group name if any / mother company
Comment User in NSGB
information
Address Country Code User in NSGB EG, to be chosen from a drop-down list
Appears
Address Country name EGYPT
Automatically
Business Activity Code User in NSGB To be chosen from drop-down list
Objective:
New screens in the customer file within UNIX created to serve the customer
registration project.
01 MVT CODE ? 3
02 REC. TYPE 3 38 COLLATER. 0 NO COLLAT. 20 RES-COUNTR EG
03 ENTITY 04 39 MNEMO BDR 21 LANGUAGE 1
04 CUSTOMER 15018 40 BDR NUMBER 0000000000 22 NATIO-RISK EG
05 LEVEL 2 23 AMOUNT
06 LEVEL 3 15018 24 CURRENCY
07 LEVEL 4 25 EXPIRY DAT
08 NAME 10TH OF RAMADAN SPINNING INDUST/ 26 APP. SWIFT
09 SHORT NAME 1OTH RAMADAN 27 SWIFT CODE
10 ADDRESS 28 FIN RI COU 00
11 10 TH OF RAMADAN 29 FLYERS 1
12 Cairo 30 DAI NUMBER 000000
13 P.O.BOX 81 31 TELEX NUM.
14 TITLE 0011 COMPANY 32 DSTRCT/ZIP 000000000000000
15 CUST. TYPE 22 33 AC MANAGER 000
16 ECO. AGENT 6 34 RATING
17 RESID.OR N 1 35 HO DPT
18 ECO. SECT. 37
19 OCCUPATION
A - Main Particularities:
i) How is it possible to open screen (1) in level (3) for an existing client?
1. First, the user must feed-in (3) in field number 01 (MVT CODE)
DAI Manual Page 18 of 27
OTU-latest update 08.06.04
2. Then, feed-in (3) in field number 02 (REC. TYPE).
3. Then, feed-in the branch number (xx) and account number (xxxxx) in fields
03 (entity) and 04 (customer).
4. After feeding the above four figures, all data of the customer appears
automatically.
5. These data are automatically copied from level (1).
ii) This process is valid only for the corporate clients who already have a level
3 record in the customer file.
iii) As for New customers who do not have level 3 records, the users will have
to create a new record for each using process 486 ( the user will put 2 in field
01 (MVT CODE)), copying manually all the information from the
corresponding level 1 record for the same customer into the new level three
per customer.
i) How is it possible to open screen (2) in level (3) for an existing client?
1. After exiting screen (1), the second screen appears automatically.
2. Field number (01) Business name: Please feed in the customer name as
registered in the commercial registration up to 90 characters including
spaces.
3. Field number (02) NAE activity code: Please feed in one of the
nomenclature of Business activities, 700 codes, then its description will
appear automatically.
4. Field number (03) SG Customer type: Automatically code 40 appears
accompanied by its description “companies for companies”.
5. Field number (04) Membership group number: To be fed manually after
receiving it from BHFM.
6. Field number (05) Membership group name: To be fed manually.
7. Field number (06) Main operating entity ID: Automatically code
3000326282 appears accompanied by its description “BHFM/RIS”.
8. Field number (07) Follow-up sector: Automatically code 3000326282
appears accompanied by its description “BHFM/RIS”.
9. Field number (08) Size of customer: Please feed S, M or B then its
description will appear automatically.
B- Future enhancement:
Title Description
• Should be consistent.
• Please Refer to CBG/CRU or MRU, for groups managed
Name of /followed by them.
• Please refer to Risks Department for other groups .
Group • In case of registration of companies that belong to
international groups,. a recent official paper as a proof of
membership (annual report...) must be submitted to BHFM.
• Should be consistent.
• Please Refer to CBG/CRU or MRU, for groups managed
/followed by them.
• Please refer to Risks Department for other groups Essential
information:
Business Name:
Address: number and street
Name of City:
Business Activity code:
Mother Three cases:
- The mother company is a client of NSGB and will be registered,
company so you will use its available data.
- The mother company is not a client of NSGB; please arrange to
provide its essential information.
So, it would be registered even if there is no commercial
relationship
- The group belongs to an individual person (but the project
doesn't register individual person in its data base).
so, please choose one of companies that belongs to this group to
be taken as mother company.
customer file)
City name (please use only • Please avoid writing hold mail.
Address • Please don’t use these fields
field 12) to complete the client’s name.
Objective:
Main Particularities:
A - Distinctive Criteria:
1- Individuals
3- Corporate
4- Others
Process:
TFC will review the banks status using the above report along with both
the codes received from Paris and STORQM DAIreport01.
TFC will send to Financial Department to update the DAI number in the
system.
TFC will send to all concerned branches to close Banks' accounts with
zero outstanding.
A copy to be sent to Risks/OTU to help in the review the implementation of
the above second step.
Then TFC will prepare a list of all local and non-local banks with no DAI
number provided from Paris, and send it to Risks Manager to help directing
it to the concerned unit in Paris.
In three steps
1. TFC will correspond with Paris to provide a DAI number for each
bank/Transaction.
2. TFC will send to the financial department the DAI number to feed it
in the system.
3. TFC will constantly review that all banks have DAI in the system
using both the business object report and the STORQM DAIreport01.
The Recovery Department reports to the Head of Risk Division and is responsible for:
- recovery policy and organisation,
- assisting branches in pre-disputed phases,
- dealing with all files (corporate and private customers),
- proposing and managing provisions, in conjunction with the Risk Division,
- carrying out all administrative tasks associated with the function (reporting, Credit
Committees, relations with the authorities and representatives of the law, etc.)
The role of the Recovery function breaks down into three clearly identified phases: commercial,
pre-disputed and disputed.
Approaches to the customer to regularise early incidents ( past dues, refused cheques,
exceeding authorised overdraft limits, etc.) and subsequently, if necessary, to recover debts,
have been divided into three distinct recovery phases, to be understood in the broad sense:
The opening of each phase and the shift to the subsequent phase are dictated by the
occurrence of events ("triggering events"), the most common of which are described in
Appendix 1. Naturally, these cannot cover all eventualities, given the diversity of possible
events, and entering in the different phases described below will depend on the assessment of
the risk involved in each case.
These triggering events or "warning signs" are crucial as the basis for effective management of
recovery: The key to optimum recovery lies in quick and prompt action as soon as the first
incidents are detected ( past dues in postfinance facilities and term loans, refused cheques,
refused direct debit advices, sharp increase in debit operations, legal proceedings brought by a
third party, request for information from a third party, account showing no movement, etc.).
The occurrence of any or all of these triggering events should be the signal for an in-depth
assessment of the customer's situation, a re-assessment of the commercial relation and the
implementation of actions designed to regularise any incidents or recover sums due to us.
As part of IT research projects to be developed, every effort will be made to create automatic
indicators ("warning signs") to alert establishments to the occurrence of certain standardised
triggering events (see Risques Cdt 13 for reporting packages to be used).
¾ Scope
The "commercial phase of recovery" is designed to regularise the first qualified incident (see
appendix 1 on triggering events or warning signs).
The term "recovery" does not confer any pre-disputed nature on this phase which, as its
name suggests, remains commercial and should culminate in most instances in the
regularisation of the customer's situation.
¾ Files should remain in the hands of the customer manager with the aim of
reducing our commitments and/or improving our position in terms of guarantees (see
the BHFM rating grid in the Appendix 2).
¾ Key players
This phase is dealt with by the customer manager, with support from line management as
required.
The Recovery Department may be consulted at this stage, as necessary, when dealing with the
most important files or those presenting particular difficulties.
¾ Actions
- preparation for the shift to the pre-disputed phase, or even directly into the disputed
phase, in the event of failure to regularise the situation (or immediately, depending on
the triggering event).
2.4. THE PRE-DISPUTED PHASE
¾ Scope
As a general rule, the pre-disputed phase should be engaged (see in particular triggering or
events or warning signals in the appendices):
- in the event of failure to regularise the situation within 30 days from the opening of
the commercial negotiation phase (see § 2.3 above),
In most cases, this phase is intended to regularise the customer's situation at latest 60 days
from the opening of the phase or on expiry of the notice period if this exceeds 30 days.
It corresponds to a harder line on actions taken with respect to the customer, accompanied by a
change of correspondent. This change marks a significant shift in negotiations with the
debtor, and its impact should be exploited systematically.
¾ Actions
ª choice of recovery actions in the pre-disputed phase (including a shift into the disputed
phase in order to take preventive measures),
ª use of an investigator,
ª preparation for the shift into the disputed phase in the event of failure to regularise the
situation (or immediately, depending on the triggering event).
¾ Scope
As a general rule, the pre-disputed phase should be engaged (see in particular triggering
or events or warning signals in the appendices):
¾ Files are transferred to the Legal Department. The distinction between 8 A and 8 B
(see the BHFM rating grid - Appendix 2) is crucial in order to concentrate and follow up
recovery efforts on files which offer a realistic hope of recovery:
¾ Key players
This phase is dealt with by the Recovery Department with support from representatives
of the law (bailiffs, barristers, notaries) and specialised service providers (property
valuers, investigators) accredited by the bank.
¾ Actions
- closing of accounts, demand for early repayment of lending (forfeiture of term), notice
to guarantors,
Remark: booking of DDD commitments and/or under legal proceedings is carried out in the
pre-disputed or disputed phase, depending on local regulations.
APPENDIX 1
BUSINESS CUSTOMERS
Debit in excess of 110% of the authorised amount for over 5 consecutive days (may be adapted in the light of
local practices)
Debit in excess of the authorised limit and no credit movement for 10 days or more (unless justified by the
seasonal nature of the activity). The time period may be adapted in the light of local practices.
Refusal of cheque(s) or direct debits or domiciled bills or refusal by the branch to carry out a transfer.
NFA (No Forwarding Address) verified, plus existence of commitment, with continued movement on the
account (otherwise, transfer direct to disputed).
Stoppage on the account or other attachment (securities, safe deposit, ...) plus existence of commitments.
BUSINESS CUSTOMERS
Failure to regularise the situation within 30 days leading to engagement of the commercial phase (payment
overdue by more than 30 days, etc.).
Failure to respect an agreed repayment agreement or undertaking given in the commercial phase and designed
to reduce or guarantee our exposure.
Triggering event(s) leading to the issue of a notice of closure (serious suspicions of wrongful and/or fraudulent
actions).
Breakdown in contact between the branch and the customer, failure to respond to a request for contact made by
registered letter plus existence of commitments.
BUSINESS CUSTOMERS
Failure to regularise the pre-disputed phase within 60 days (instalment unpaid for over 60 days, etc.) or on
expiry of the notice period if this exceeds 30 days (closure at 60 days).
Emergence of a third unpaid instalment on a loan or bank credit (6 months for BCEAO countries).
Failure to respect an agreed repayment agreement or undertaking given in the pre-disputed phase and
designed to reduce or guarantee our exposure.
4 Sound financial structure but liquidity under pressure. Retain but monitor
Requires close attention, even if commercial relations are not called into question. developments
Acceptable Modest size. closely.
8B None, except
Non-performing Loans definitively compromised. provision 100%