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    Diego Rodolfo Márquez is a student at the University of Arizona majoring in business administration. He has worked as an Associate Banker at J.P. Morgan Chase Bank for over two years where he assists customers and ensures policies and procedures are followed. Previously, he was a Ride Supervisor at Golf N' Stuff where he enforced safety procedures and trained employees. Márquez is fluent in Spanish and English and has strong customer service, analytical, and collaborative skills.

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    Diego Rodolfo Márquez is a student at the University of Arizona majoring in business administration. He has worked as an Associate Banker at J.P. Morgan Chase Bank for over two years where he assists customers and ensures policies and procedures are followed. Previously, he was a Ride Supervisor at Golf N' Stuff where he enforced safety procedures and trained employees. Márquez is fluent in Spanish and English and has strong customer service, analytical, and collaborative skills.

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    119 views1 page

    Diegosresume 2020

    Uploaded by

    api-506882945
    Diego Rodolfo Márquez is a student at the University of Arizona majoring in business administration. He has worked as an Associate Banker at J.P. Morgan Chase Bank for over two years where he assists customers and ensures policies and procedures are followed. Previously, he was a Ride Supervisor at Golf N' Stuff where he enforced safety procedures and trained employees. Márquez is fluent in Spanish and English and has strong customer service, analytical, and collaborative skills.

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    Diego Rodolfo Márquez

    630 N. Mann Circle, Tucson, AZ 85710


    520-270-9918 | dmarquez3@email.arizona.edu

    EDUCATION
    University of Arizona, Eller College of Management Tucson, Arizona
    Bachelor of Science in Business Administration January 2020 – Present
    • Major: Pre-Business
    • Honors: UA Bridge Tuition Scholarship

    Pima Community College Tucson, Arizona


    AGEC-B Certificate August 2016 – May 2019

    PROFESSIONAL & LEADERSHIP EXPERIENCE


    J.P. Morgan Chase Bank Tucson, Arizona
    Associate Banker October 2018 – Present
    • Perform day-to-day transactions and maintenance on consumer and business accounts
    • Leverage technology where available to increase efficiency, creating more time to support clients
    • Manage stock and maintain inventory on ATM to achieve balance at all times
    • Focus on understanding customer needs, building trust and relationships with clients
    • Perform audits when necessary of vault, ATM, and personal cash boxes
    • Help customers bank when and where they want using innovative technology offered by Chase
    • Participate in quarterly training to ensure policies and procedures are followed correctly
    • New leadership and educational courses on new product and services taken every month
    • Foster a collaborative environment that supports growth and diversity

    Golf N’ Stuff Tucson, Arizona


    Ride Supervisor December 2014 – October 2018
    • Enforce policies and ensure proper safety procedures are being practiced by staff and customers
    • Manage, delegate, and train employees to ensure customer safety and satisfaction during rides
    • Establish a safe environment where customers feel comfortable
    • Promoted to Supervisor, responsible for all outside opening and closing responsibilities
    • Perform maintenance on rides

    SKILLS, ACTIVITIES & INTERESTS


    Languages: Fluent in Spanish and English
    Skills: 5 years of customer service experience, 1 year of experience in Consumer Banking, critical
    thinking, analytical, and collaborative skills, Proficient in Tableau, Proficient in Microsoft Office
    (Excel, Word, PowerPoint)
    Interests: Exercise, Hiking, Pet Care, Basketball, Football, Guitar and Piano

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