Professional Documents
Culture Documents
Failure Mode and Effects Analysis - SANTUYO
Failure Mode and Effects Analysis - SANTUYO
FMEA
Process/Product Name: Encoding credit accounts,
giving notifications and grading
System.
Prepared By: GAZELY SANTUYO
Responsible: DSF, PSD, SAO & ICTS FMEA Date (Orig.): 22-Mar (Rev.):
OCCURRENCE (1 - 10)
Resp. Actions Taken
DETECTION (1 - 10)
Step/Input Failure Mode Failure Effects Causes Controls Recommended
SEVERITY (1 - 10)
What are the
RPN
What is the impact What causes What controls recommended Who is What are the
What is the In what ways
on the customer if the step or exist that either actions for reducing responsible for completed action
process step or could the step or
this failure is not feature to go prevent or the occurrence of making sure taken with the
feature under feature go
prevented or wrong? (how detect the the cause or the actions are recalculated
investigation? wrong?
corrected? could it occur?) failure? improving completed? RPN?
detection?
Encoding When the The student/s 7 When the 8 Substition of 2 112 To limit the The The
and adjusting persons-in- would not be person-in- workers, access of the Director of establishment
the labor charge have able to get charge of the supervision system to the the Student of having
(credit not encoded their subsidies feature has and ones who only Finance. limited
amounts) of the credit and at the been very monitoring of has the personnel
the working balances on same time pre-occupied the authority to do who would
students on time and or would not be with toxicity performance so to avoid have access
their personal encoded a allowed to get (task loaded) of jobs done. confusion and and do the
accounts. wrong their foods in the office. errors. encoding in
amount. from the the system.
cafeteria
without their
labor being
encoded in the
system.
Public Safety When the The student 9 When the 7 Rechecking 2 126 To request the The Conduction of
Department's guard on will create a one who and re- confronter to Director of seminars and
giving of duty have social and confronted examination ask for second the Public or forums
notifications given a emotional and gave the of the opinion from Safety about the
and wrong panic on notification violation. the higher Department importance of
violations to notifications, his/her part to the person in knowing what
the students. violations or when the student/s position about notifications
imfractions consequences lacks the violation. or violation
to the of the knowledge penalties to
student/s. notification of his give to the
given is post/job. student/s.
beyond his/her
control.
Encoding of When the The student's 8 When both 7 The 1 56 To have a The The
the encoder convocation the encoder monitoring of detector that Director of development
attendance wasn't able grade will be or the the ID will create a the of a system
during the to see if affected. student is numbers sound Student's with a
student's he/she not attentive being whenever an Affairs and detector that
convocation. correctly of what is entered in ID number has the ICTS willcreate
inputs the ID happening or the system. been correctly Dept. sound
numbers of what they or incorrectly whenever an
the students are doing. encoded in the ID number
(during system. has been
manual encoded
encoding) or correctly/incor
if both the rectly.
encoder and
the student
didn't check
whether the
ID card has
been
entered in
the system
during scan.
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Major disruption of service not involving client interaction and resulting in either
Moderate 6
associate re-work or inconvenience to clients
Minor disruption of service not involving client interaction and resulting in either
Low 5
associate re-work or inconvenience to clients
Minor disruption of service involving client interaction that does not result in
Very Low 4
either associate re-work or inconvenience to clients
Minor disruption of service not involving client interaction and does not result in
Minor 3
either associate re-work or inconvenience to clients
No disruption of service noticed by the client in any capacity and does not result
Very Minor 2
in either associate re-work or inconvenience to clients
None No Effect 1
Occurrence Scale