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Green Marketing Towards Green Purchase Behavior

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MAGNT Research Report (ISSN. 1444-8939) Vol.3 (7). PP: 44-60, 2015

Green Marketing Towards Green Purchase Behavior


Muhammad Abid1, Tehreem Abdul Latif2
1
Assistant Professor, GIFT University, Gujranwala, Pakistan, abid.awan@gift.edu.pk
2
Research scholar, GIFT University, Gujranwala, Pakistan, tehreemlatif1992@gmail.com

Abstract:
The purpose of this study is to examine green buying behavior amongpeople who are
inquisitive to saveenvironmentagainst detrimentalconsequences. Moreover,it elucidates
thefactors that sway consumer buying behavior pertaining toenvironmental friendly products
and develop a strong rapport with greenproducts. Further, this research unearths the impact of
eco-awareness, environmental liability, external factors, green risk, cognitive recognition, and
green trust on green buying behavior. Scales of all constructs are adapted from previous
studies. Data was collected from 450 university students who are cognizant of green
purchasing. Convenient sampling was employed for data collection procedure. Structural
equation modeling (SEM) was exerted for data analysis. This study provides guidelines to state
governing bodies to deploy consumer choicesin a way thatthey demand and buy green
products. This research is restrained to educated consumers, further can construe the
comparison between educated and uneducated individuals.This is survey based research but
consumer behavior studies give more persistent results if experiment design is employed as a
methodology.
Keywords:Eco-friendly products, green marketing, green products, consumer green buying
behavior, green labeling, socially responsible behavior
Introduction owners, and society as a whole. Green
marketing is a first step to fulfill consumers’
Green marketing is a needs pertaining green in limited resources
prevalentopaquephenomenon of 21st century. (Polonsky, 1994;Arslan&Geoce, 2013).
Every country is facing green problems and
focusing towards environment protection as Green marketing is a process of protecting
well as green purchase behavior (Traistaru, environment from disasters caused by
2013). Green marketing provides eco-friendly human’s negligence for the sake of making
products that satisfy human’s need and less economic edge over the social measure
resonate to natural environment. It serves (Danciu,2006). Through this, consumers have
numbers of activities such as production better judgmental approachesto critically
process, packaging, and changing modes of evaluate the things and make rational
advertising that enhance eco awareness as well decisions (Meyer, 2001; Polloi, 2013). Green
as eco liability (Kumar, 2013). Now a day’s practices cannot flourish until policies,
consumers are shrewd and seriously strategies, and products are shaped according
concerned their surroundings. In this way,they to environmental concerns (Danciu, 2013).
are eager to pay premium prices to get green Green push and pull initiatives and strategies
products. It provokes firms to change their tremendously contribute to create sustainable
production processesthatare environmental development. Green practices are less
friendly (Kumar, 2013). This is beneficial for implemented in underdeveloped countries
every stakeholder; consumers, company where eco-orientation and awareness is not

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available for improving quality of life Institute Reports (Pakistan), more than $200
(Bhowmick, 2012; Rasdi,2001).Due to less billion market of lifestyles, health and
awareness, people in these countries are still sustainability is expected to get doubled by the
resisting toexert eco-friendly products since end of 2010 andwill grow four times more by
consumers cannot differentiate green and the end of 2015(Widger, 2007).
conventional products (Hasan, Hartoyo, Now-a-days green marketing is imperious
Sumarwan, &Suharjo,2012).In similar vein, need of economy as we have limited resources
there is no culture and tendencies that trigger and there is no apposite way to earmark them.
individuals’ minds towards green products. It is a growing need to construe those factors
There is utmost need to takeecological which build human behaviortowards buying of
actionsby industry and general public in order green products. Further, it elucidates that how
to wield societal and environment friendly green buying behavior can bolsters by green
culture that benefits to society (Ottman, advertising as well as cognitive recognition
2011;Hasanet al., 2012). and green trust. By taking into consideration
of former discussion,it isimperative to
Green marketing concept can be divided into knowindispensible factors of consumer
four phases (Erbaşlar, 2007). In first juncture, purchase decisionpertaining green product.
green products/services are only presented to
green consumers. This stage is called green Literature Review
targeting in which only those consumers are Currently, global warming has become
targeted whoseare interested to buy eco- adisquieting question.Itssignificance cannot be
friendly products. In second phase, a denied since numerous environmental issues
mechanism or strategies are developed to are getting raisedthat depleting ozone layer,
persuade consumers for green buying. Only acid rain, drought, and floods (IPCC, 2007;
green products are manufactured at third level. Mida, 2009). According to scientists, world is
Infourth stage, the purpose is not only to moving towards a paradigm where the need of
manufacture and use green products but it is effective practices are instantly required to
social obligation to communicate those save green pasture of earth (Kumar, 2013).
persons who have inadequate knowledge
about eco-friendly products. Green consumers Eco-awareness getting started enriched in
preferably use green products and induce 1960s and concept of green has become
others. These consumers are not only playing strenuous. Afterward, since 1990s,
the role of opinion leaders but also performing environmental concerns havethrived and
the role of information seekers. became an indispensable matter(Ali et
al.,2011). It was surveyed in Europe,in near
Athens Laboratory of Research in Marketing future, consumers will make purchase
(Pakistan) has revealed that 92% of customers decisions on the basis of environmental
have shown affirmative behavior on consideration that is known as green
ecological issues (Ali, Ali, Ahmad, 2011). In marketing (Ali et al., 2013).
general, green products are exorbitant since From last few decades, people are concerned
eco-friendly products carry high production about environment since they are getting
cost (Mahenc, 2008). One survey indicates aware about the consequences of non-green
that consumers are willing to pay 7% to 20% products. Individuals are showing
premium prices for green products than non- responsibility in order to improve their acts
green products (Reitman, 1992; Ali et thatsave nature from predatory effects
al.,2011). According to Natural Marketing (Pedersen, 2000).Individualsand organizations

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are motivated to play their part in social friendly (Tilikidou, 2007). Green purchase
responsibility thatgive the result of recycling behavior will urge individuals to acquire
garbage, buying organic food, products products that are less deleterious in nature and
thosesaveresources of oil consumption, not impair the routine life style (Vazifehdoust,
electricity consumption, water and heating Talegrani, Esmaeilpour, Nazari&Khadang,
wastage, abridged use of chemical in 2013). The decisive goal of green products is
household activities, and usage of public to reduce harmful impact on environment and
transport. Many developed and increase productivity from available resources.
underdeveloped countries are taking initiatives Today, people are realizing importance of
to saveenvironment (Eden, 1993; Scherborn, green buying for the benefit of their health and
1993; Linden, 1994; Strandbakken, 1995; environment (Vazifehdoustet al., 2013). In
Pedersen, 2000). nutshell, green buying behavior is strident
people to buy green products for adding value
The term green marketing has evolved in late to nature and save environment
1980sthatseverely captured the attention (Vazifehdoustet al., 2013).
towards problems faced by nature (Shrum,
John, Tina, 1995). Individuals are becoming Eco-Awareness (EA): Environmental
more aware and curious about green buying. awareness is general knowledge of any
Green behavior can be deemed as an action of individual about facts and its consequences on
individuals or institutions that put minimal environment (Vazifehdoustet al., 2013). It
impact on environmental disturbance and sways the knowledge of individuals on buying
helps natural resources for sustainable of green products (Akehurstet al., 2012). It
development (Halpenny, 2006; Mainieri, isapreliminarymoveto influence purchase of
Barnett, Valdero, Unipan, &Oskamp, 1997; green products (Pillai, 2013). Further, it
Tilikidou, 2007). Previous literature refers that involves careful attention towards society and
products thatdo not leave detrimental caters their behaviorspertaining to green
consequences on nature are considered green buying (Vazifehdoustet al., 2013). People are
products (Shamdasaniet, Chon-Lin divided into different groups on the basis of
&Richmond, 1993; Soonthonsmai, 2007). their preferences in which some are more
Individuals who take responsibility to inclined towards green buying
decontaminate the environment are termed as (Mceachern&Carrigan, 2012) since they
green consumers since they feel more consider themselves as more responsible
contented in using green products as they want citizens. In general, individualsare risk
to deliver their good part in society (Shrumet aversewhich are more informed and aware
al., 1995;Tilikidou, 2007; Tan, Yeap, 2012). about environment since they show greater
Since 1970s, people are becoming concern about environment friendly products
moreacquainted about environmental (Rizwanet al., 2013). Therefore, first
problems that lead to change their behaviors hypothesis derived from literature is;
toward green buying (Rizwan,Asif, Asghar,
Hassan &Javeed, 2013). H1:Eco-awareness significantly decreases
Green Purchase Behavior (GBB): Green green risk.
buying behavior is said to be the likelihood Environmental Liability (EL): Liability can
and readiness of an individual to prefer green be deemed as emotional involvement in
products (Rashid, 2009). Green buying environmental issues (Lai, 2000).Hitherto,
commitments are primarily due to core thesense of liability is weak among individuals
features of products that are environmental but it can be enhancedby informing the

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associated risk (Strong, 1996).Consumers of self-identity according to contiguous


green products feel themselves much liable to environment in which they live. Through
environment (Shamdasaniet, 1993; media and social interaction people are aware
Arslan&Geoce, 2013) sincethey know the about environmental issues and product
benefits by using green products and risk features (Glaser, 2009; Hasanet al., 2012).
associated with non-green products. These Purchasing patterns are changed due to social
consumers are keen to protectnatural resources media since it fills the gap of knowledge and
that lead to purchase environment friendly reduce perceived risk of green products
products (Ottman,Stafford & Hartmann, 2006; (Haytko&Matulich, 2008; Vazifehdoustet al.,
Arslan&Geoce, 2013).In broad-spectrum, 2013). External sources provide help in
people who have even little knowledge about exerting environmental knowledge to reduce
environmental issues they still care and show risk of using green products. Thinking patterns
responsible attitude towards of individuals get changed as they are
environment(Ling-yee, 1997;Rashid, 2009). communicated about green products through
The more the people feel themselves as their surroundings since they considered
responsible person the more they build their themselves as a liable person (Attaran, 2013).
cognition towards green actions. Previous
studies show that people involve themselves to H4: External factors significantly enhance the
solve environmental problems with the belief negative impact of eco-awareness on green
to save environment (McCarty &Shrum, risk.
2001).Liability is an imperative factor that
H5: External factors significantly enhance the
will decrease the risk of using green products
positive impact of environmental liability on
(Ansar, 2013). Green risk is inversely related
cognitive recognition.
to environmental liability sincea sense of
responsibility will reduce the risk towards Green Risk (GR):Risk is primarily peril in
green products (Ansar, 2013). mind that a particular product will not act
according to expectations. It is a foremost
H2: Environmental liability significantly
factor that influences buying behavior
decreases green risk.
(Murphy &Enis, 1986) and trust would be
H3: Environmental liability significantly increased by decreasing risk that further
enhances cognitive recognition. enhances buying behavior. Augmented
environmental concernsare stimulating buyers
External Factors (EF): Information about to embroil in less risk that would increase their
surrounding plays vital role since people trust on green products (Rizwanet al.,
strongly believe that they get awareness from 2013;Ali et al., 2011). Consumers willingly
their peripheral (Kumar, 2013). Social buy products/services in which less risk is
interactions and media are those factors that involved. Individuals are more concerned
manipulate consumers’ intentions. In fact, toward green buying due to their high trust
consumers’ knowledge is enhanced through and less risky nature.
these factors and they become more cognizant
to make themselves liable towards H6: Green risk significantly decreases green
society/nature (Greendonesia report, 2011). trust on product/services
Currently, media is playing essential role in
Green Trust (GT):Trust means expectations,
the lives of people since individuals
promises, and belief to rely on (Rotter, 1971;
volitionally alter their behavior through media
Ozanne, 1985).Trust is a factor that cannot be
influence. Consumers, in general, make their

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developed without any prior knowledge of the desires, and intentions.Environment cognition
domain. Consumers trust or confidence on is a momentous predictor of consumer buying
green product urges them to buy those behavior (Sanchez, 2012). Consumers give
products that would not spoil the environment positive response toward products which
(Rizwanet al., 2013; Ali et al., 2011). Less efficiently meet their requirements that are
risk on green products strengthen the trust of based on theircognition (Nameghi&Shadi,
consumer towards effective green buying 2013). Individualskeep positive
(Chen &Chang, 2012; Asnsar, 2013). thinking/cognition to use green product as a
Reliability and trust significantly inculcate result of their environmental claim (Mainieriet
consumers to buy green product (Rizwanet al., al., 1997). Cognition would change
2011;Ali et al., 2011). Trust is likely to form a consumption patterns of consumers (Schultz&
positive purchase behavior towards green Wesley, 2000)and consumerswill tilt towards
product (Lau & Lee, 1999). Previous studies green buying ifthey keep in their minds about
postulate that positive green trust has green consumption. Cognition serves as a
ultimately led to green buying behavior motivator for environmental concerns of
(Berger &Cobin, 1992; Bedrous, 2007). theindividual (Hopper & Nielson, 1991) that
leads towards green buying.
H7: Green trust is significantly enhances green
purchase behavior. H8: Cognitive recognition significantly
enhances green purchase behavior.
Cognitive Recognition (CR): Cognition holds
emotional attachment, thinking stream,

Research Model

External
Factor

+ve +ve -ve Green trust


Eco- -ve Green Risk
Awareness
+ve
-ve
Environmental Cognitive Green Purchase
Liability Recognition Behavior
+ve +ve

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Research Methodology Data Analysis and Results


Instrument Development and Data Reliability test was run to examineeither items
Collection of particular construct are hang together and
Extensive literature review was exerted for defines a single concept from different
instrument selection. Seven items of perspectives or not? It also tells internal
environmental awareness, seven items of consistency between items. Chronbach alpha
environmental liability, six items of green was exerted to check the reliability
trust, first two items of green risk and first andsuggested value of Chronbach alpha
item of green buying behavior were adapted isatleast 0.70 (Nunnally, 1967; Nunnally,
from Rizwanet al. (2012) whereas last three 1978). Reliability scores of all constructs lie
items of green risk and two items of green within suggested range (see Table 1).
buying behavior were adapted from Ishaswini
andDatta ( 2011). In addition to this, five Table 1
items of green buying behavior and six items Reliability analysis (inter item consistency)
of external factors were adapted from Variable
Hoang(2012) whereas five items of cognitive Sr. No. Name ChronbachAlpha No of Items
recognition were adapted from Kim and Choi 1 EA 0.850 7
(2005).First part of the
2 EL 0.793 7
instrumentencompasses the items related to
different constructs and second part comprised 3 EF 0.783 6
of respondents demographics. 4 GR 0.810 5
5 CR 0.801 5
Content validity was examined through
6 GT 0.797 6
domain experts. The purpose of content
validity is to examine how much items of a 7 GB 0.848 8
particular construct measuresthe variable
(Cooper &Schindler, 2001). Instrumentwas EFA was carried outto check the reflection of
comprised of 48 items including items on one variable.Before formally run this
demographics. Except demographics all items test, two assumptions must be fulfilled i.e.
were measured at 7 point likert scale (Strongly KMO and Bartlett test. The value of KMO
Disagree=1, Somewhat Disagree=2, should be greater than 0.60 and Bartlett test
Disagree=3, Neutral=4, Agree=5, Somewhat must be significant at 5% (Pallant, 2001). In
Agree=6, Strongly Agree=7). Instrument is table 2, KMO valuesaregreater than 0.60 and
attached in appendix A. Bartlett test is significant at 5% for all of
constructs. Further, loading scoresof all items
Self-administered questionnaires were are greater than suggested threshold values i.e.
distributed among 545 respondents and 450 0.40(Gorsuch, 1983; Black, 1998; Crompton,
were obtained as a useful sample. Response 1992). It is considered being good if the value
rate of this study was 83 percent. Sample of variance explained is greater than 40
frame of this research are those Individuals percent and variance explained for all
who are aware or users of green products. constructs are greater than 40% in beneath
Convenient sampling technique was employed table.
for data collection. Demographicanalysis of
respondents is presented in appendix B.

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1995; Hair et al., 2006; Bentler, 1990).


Table 2 Generally, some indices meet the criteria and
Exploratory Factor Analysis some do not. Most essential indices are
RMSEA and CMIN/df
Serial no EA EL EF GR CR GT GB that should be less than
1 .541 .400 .474 .560 .499 .580 .503 0.10 and value of χ2/df
2 .567 .443 .646 .598 .593 .624 .556 should be close to 3.
3 .603 .468 .471 .588 .626 .621 .539 Foroverall fitness of
4 .589 .612 .482 .486 .555 .594 .471 measurement
model,multiple global fit
5 .400 .558 .614 .617 .525 .426 .466
indices are presented.
6 .459 .403 .428 .455 .588 Model is considered to be
7 .539 .481 .462 moderately fit and
8 .409 acceptable if some global
Variance fit indices are slightly
explained% 52.803 44.801 48.590 56.996 55.959 51.689 48.664 different from suggested
KMO 0.879 0.805 0.757 0.814 0.808 0.851 0.879 criteria (Kimet al.,
Bartlett 0.000 0.000 0.000 0.000 0.000 0.000 0.000 2004).Results of global fit
indices were presented in
Confirmatory factor analysis is used to check table 4 and all scores lie in suggested range.
the relationship between manifest and latent
variables (Nathan, 2003; Fidell, 1996). Amos Table 4
16.0 was employed to run confirmatory factor Measurement model fit indices
analysis. The loading scores of each item EA EL EF GR CR GT GBB
should be significantly greater than 0.40 (Tait, CMIN/DF 3.83 12.06 3.21 7.16 8.26 2.73 5.21
1986). In table 3, loading scores of all items P value .00 .00 .00 .00 .00 .00 .00
are significantly greater than 0.40 (see table RMR .07 .16 .07 .07 .08 .05 .08
3). GFI .96 .89 .94 .96 .96 .98 .94
Table 3 AGFI .93 .78 .91 .90 .88 .95 .89
Confirmatory factor analysis (loading NFI .95 .80 .93 .94 .93 .96 .91
scores) TLI .94 .73 .82 .90 .88 .96 .89
EA EL EF GR CR GT GBB CFI .96 .82 .97 .95 .94 .98 .92
1 .674 .492 .521 .675 .621 .707 .676 RMSEA .07 .15 .062 .11 .12 .06 .09
2 .710 .452 .482 .709 .700 .754 .702
3 .732 .497 .621 .699 .736 .726 .699 Correlation tells the strength and direction of
4 .725 .756 .712 .602 .661 .714 .615 relationship between two variables. In table 5,
all variables are significantly correlated with
5 .553 .711 .581 .714 .632 .553 .622
each other.
6 .606 .570 .622 .403 .727
7 .683 .656 .525
8 .558
Plethora of indices were discussed to examine
the fitness of model but most imperative
indices which reported in every study are;
χ2/df = 2.99, RMR = 0.07, RMSEA = 0.092,
GFI = 0.75, CFI= 0.70, TLI= 0.85 (Kelloway,

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GR <--- -.952 *** Support


Table 5 EL
Correlation Analysis CR <--- .991 *** Support
EL
Var EA EL EF GR CR GT GB GT <--- -.019 .887 Not support
EA GR
EL .60 GT <--- .975 *** Support
EF .50 .71 GBB
GR .62 .64 .74 GBB<--- .974 *** Support
CR .54 .68 .71 .75 CR
GT .60 .64 .66 .69 .72
GB .87 .67 .52 .61 .55 .63 Mostessential indices are reported in this
study (χ2/df = 3.76, RMR = 0.094,
Note: all results are significant at 1%. GFI=0.909, AGFI=0.872, NFI=0.868, TLI=
0.873, CFI= 0.90, RMSEA = 0.078). This
Model of this research is tested in two phases. model is moderately fit since some of global
At first stage, SEM was run through Amos by fit indices are not fulfilling the suggested
excluding moderator and in second phase criteria (Jeong, 2004). However, model is said
moderating effect has checked through SPSS. to be moderately fit if some of global fit
In beneath table 6, EA significantly decreases indices are less than suggested criteria (Jeong,
GR that supports first hypothesis (β = -0.975, 2004).
p-value < 0.05).Second hypothesis is EL ModeratorEffect
significantly decreases GR (β = -0.952, p- In second phase, EF is moderator between EA
value < 0.05) that supports second hypothesis. and GR as well as in EL and CR. In table 7,a
EL significantly increases CR (β = 0.991, p- regression analysis was run to examine the
value < 0.05) and third hypothesis is accepted. moderationeffect. EA has significantly
GR insignificantly decreases GT (β = -0.019, decreased green risk with moderating effect of
p-value > 0.05) that does not support sixth EF (β= -0.72, p-value < 0.05) so forth
hypothesis. GT significantly increases GBB (β hypothesis is accepted. EL significantly
= 0.975, p-value < 0.05) seventh hypothesis is impact CR with moderating effect of EF (β=
accepted.GBB is significantly increased by 0.71, p-value < 0.05) and fifth
CR (β = 0.974, p-value < 0.05) that supports hypothesisaccepted.
eighth hypothesis of this study.
Table 7
Table 6 Impact of Moderator
Path Coefficients Variables β S.E t- p- hypothesis
Estimates P Value Hypothesis value value
(Constant) 3.2 .10 31.2 .00
GR <--- -.975 *** Support EAEF -0.7 .00 21.7 .00 Supported
EA
Variables β S.E t-value p- hypothesis Note: a) Dependent Variable: GB
value R2= 0.513, f (1, 448) =471.258, P value < .01
3.3 .10 31.2 .00
(Constant)
ELEF 0.7 .00 21.3 .00 Supported

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Note: a) Dependent Variable: GB between seller and buyer (Gregg &Walczak,


R2= 0.504, f (1, 448) =454.433, P value < .01 2008; Rizwanet al., 2013). People in our
Discussion region are showing negative attitude towards
First hypothesis of this study is supported i.e. green products since they think quality of
green risk significantly decreases by green products as grey and not green. GR is
environmental awareness. Through not being fully helpful in creating the trust of
environmental awareness green risk is reduced consumer.
and people will show positive attitude towards
green products. Second hypothesis EL Green buying behavior positively sway by
significantly decreases GR which is also green trust is seventh hypothesis of this study
supported. EL makes consumers liable with which is being accepted.
environmental issues and tilt towards green Consumers’trust/confidence on green products
products since they consider that risk involved will ultimately urge the users to buy product
in these products is less. Once they feel that will not spoil environment. The eighth
themselves liable towards economy they are hypothesis of this study is cognitive
less indisposed towards green products. recognition significantly increases green
buying behavior which is accepted.CR is
Third hypothesis EL significantly enhances mental stream or belief of any individual
CR is accepted. In environmental liability, while buying any product. Now people are
people feel themselves liable to society and more responsible towards economy and take
environment. When people become more rational decisions while buying.
socially responsible they keep more cognition
towards green buying. Fourth hypothesis is Academic, Managerial, and Policy
environmental factors moderating the impact Implications
of EA on GR. This hypothesis is also This research will add value to literature of
accepted. By and large, eco-awareness would green marketing. This study presented
be enhanced when external factors are more in different factors that stimuli green buying
sway that leads to decrease green risk. Fifth behavior towards green products. It reveals
hypothesis is EF moderating the impact of that some individuals are concerned about
environmental liability on cognitive environment but do not inclined towards
recognition is supported. Environmental buying of green products since they asserted
factors fill the gap and trigger people to think that green products are expensive. This
about their responsibility towards nature. research helps a lot to those people who want
to do research in the area of green branding or
Green risk significantly decreases green trust marketing.
is sixth hypothesis of this study. Empirical Green marketer can get to know about profile
evidence shows that green risk is not of green consumers and their preferences.
contributing towards green trust. Green Managers should adopt better marketing mix
intentions and green values are also by keeping in mind environmental factors to
contributing to decrease risk that ultimately attract potential consumers. This research will
increases green trust (Ansar, 2013). Green help those companies who are in the business
awareness is not capable enough to reduce of green products. This study provides
green risk that will lead to enhance green trust guidelines that how companies can maneuver
(Ansar, 2013). Green trust can also be less their strategies to entice consumers. In similar
since people do not believe in sellers of green vein, managers should work on behavior of
products. So, there is a need to reduce the gap people since behavior modification is

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imperious factor toward green buying. research people would more informed about
Companies should more focus on cognizance green products and their consequences. Green
of green products and must internally trigger buying behavior can be promoted if effective
individuals towards socially responsible marketing strategies are devised. Through
buying.This research is advantageous for eco-awareness,one can create the knowledge
marketers and manufacturersthat help them in of eco-products. Enterprises and organizations
developing prototype of green products that are launching green products/services that are
are being offered to consumers. responsible to cater the minds of consumers
Consuming green or environmental friendly through awareness.
products is a source of competitive advantage
for people and state government since fewer
precautions would be needed to keep the Limitations and Future Research
environment safe. There is need to put strong In future, one can investigate the mechanism
endeavors from both general public and through which green buying behavior has
government to reduce detrimental evolved. This is cross sectional study but more
consequences of producing non green accurate results can be found if this study is
products. This research will help a lot for conducted through longitudinal methods. This
policy makers about how they can impart their research is survey based but consumer
role towards green production and buying. behavior studies give more reliable results if
They should give incentives and other experiment method is employed. Through
environmental awareness programs that experiments one can able to get internal
encourage management and consumers to feelings of consumers. Green intentions and
adopt green production and consumption. values can be added as antecedents of eco
Consequently, green marketing policies environment since by adding these constructs
should design by government a step ahead to rejected hypothesis may be accepted.
save environment. Green buying behavior is This research is only based on urban areas but
essential since it is directly associated with future research can be conducted on rural
eco-friendly environment. For healthier life, areas where people are less informed about
environment plays significant role. green or environment friendly products.
Government should take initiatives by People from rural area, are less knowledgeable
conducting country level seminars on the about harmful consequences of consuming
importance of green products. non-green products. Comparison of buying
Conclusion behavior between rural and urban areas can be
The findings show that people are concerned investigated. This research is restrained to
about environment and they are ready to buy educated consumers, further can construe the
green products but traditional attributes i.e. comparison between educated and uneducated
price, quality, and brand are still matter of consumers. Additionally, influence of
importance for them. Results reveal that perceived consumers’ effectiveness on
people who graduate/postgraduate are more environmental attitude can be examined.
likely to buy green products. All hypothesis of Future research can be conducted by exerting
this study are accepted except one hypothesis some more constructs in existing model like
i.e. green risk significantly decreases green green commitments and green loyalty with all
trust. This study posits that people are getting of dimensions.
more concerned about environment and
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I remember some of the green products through


environmental symbols various information
that are used on channels.
products. I get most knowledge
If I notice an of the green products
environmental label on from product
one brand then I will packaging.
prefer to use it. I get to know about
I am aware of products green products through
that save energy my social circle.
resources. Social media has
I use products that are caught my attention
energy efficient. towards green products.
My social circle is a
Environmental I should be responsible source of information
liability for protecting our of green products.
environment. Through word of mouth
I have taken the attention of green
responsibility for buying gets enhanced.
environmental
protection since I was Green risk Grey products would
young. get environmental
Environmental penalty or loss if used.
protection is the Using non-green
responsibility of the product will negatively
Pakistan government, affect the environment.
not me. Grey products will not
Environmental work properly with
protection is the respect to its
responsibility of the environmental design.
environmental Non-green products
organizations, not me. will result in something
I would describe myself wrong with
as environmentally environmental
responsible. performance.
I am concerned about I do not buy a product
the current if it is environmentally
environmental state the irresponsible.
world is in.
I consider the damage Cognitive I believe that the
cause to the recognition information about the
environment due to green labels on the
mankind. packaging or
instruction is accurate.
External I got relevant I personally feel green
factors information about the products good for

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health. protection
Protection of society is I believe in any
matter of importance. products owning green
I believe that the green labels.
labels on the products
are reliable, which Green buying I care about buying
means they reach the behavior environmentally
green standard. friendly products.
I believe in using If I understand the
product that least effect potential damage to the
the society. environment that some
products can cause, I do
Green trust Green product’s not purchase those
environmental products.
reputation is generally The products with
reliable. green labels are more
Green product’s attractive to me.
environmental The probability of
performance is buying the products
generally dependable. with green labels is
Green product’s high.
environmental claims I am willing to pay
are generally more money for green
trustworthy. products.
Environmental concern I have switched
of green products meets products for ecological
my expectations. reasons.
Green product keeps I have avoided buying a
promises and product because it had
commitments for potentially harmful
environmental environmental effects.
I make a special effort
to buy household
chemicals such as
detergents and
cleansing solutions that
are environmentally
friendly.

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Appendix B
Demographic Analysis
Percen
Variable Category Percent Variable Category t
Gender Male 53.6 Income Below 20,000 48.7
Female 46.4 20,000-30,000 19.8
Age Below 93.6 30,000-40,000 10.7
30
30-40 5.6 Above 40,000 20.9
40-50 0 Qualific Graduate 58
ation
Above .9 Undergraduat 42
50 e

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