NEW !

Bed Making Training

Regular staterooms
Updated 12-12

HK Training
Objective

 Achieve Fleet wide consistency in bed

making

 Provide a comprehensive training tool for

the same
Our Goal

 Exceed our Guest expectation by providing

a well presented and most comfortable bed
Note
 This training presentation is generic and
although bed configuration may vary, the
basics of “mitering” corner and centering
pillows for example, remains the same

 The end result needs to be a crisp, well

presented bed for our guest
 Note
 Now that we are working as a team of 2
stewards, all beds must be made by both
stewards as a team
 This is true for both linen change days and
regular days
 The above is mandatory and not an option

 When beds are stripped of old linen, the

blankets and pillows are never placed on the
floor
 The blanket and pillows may be placed neatly
on the sofa or chair
Bed Making Training - Stateroom

Tools required to make one (1) bed:

 Mattress pad Twin or King size

 2 plain white sheets per bed Twin or King size

 1 white sateen stripe sheet Twin or King size

Bed Making Training - Stateroom

Tools required to make one (1) bed:

 1 Blanket Twin or King size

 4 white pillow case protectors

 4 white sateen stripe pillow cases

Bed Making Training - Stateroom

Tools required to make one (1) bed:

 4 Queen size pillows i.e. 2 per twin bed and 4 per King
bed

 1 Accent runner per bed

 Fancy or Accent pillows

 2 Luggage mats protector

 Bed Making Training - Stateroom

Procedures

 Each mattress must

be protected by the
mattress encasement
which will protect the
mattress against bed
bugs
 Bed Making Training - Stateroom

Procedures

 Place correct size

mattress pad on bed

 Secure with elastic

corner bands
 Bed Making Training - Stateroom

Procedures:

 Place first plain sheet

on bed, centered
 Bed Making Training - Stateroom

Procedures:

 Tuck first plain sheet

at head of bed

 Miter corners to
secure
Bed Making Training - Stateroom

Procedures:

 Place and center 2nd plain

sheet on bed

 Hem side up

 In line with top of mattress

 Bed Making Training - Stateroom
Procedures:

 Place and center

blanket on bed
 8 inches (approx 20
cm) from the top of the
bed (approximately
one width of the
hand stretched as in
the picture)
Bed Making Training - Stateroom

 Place the Sateen

stripe sheet along the
line of the blanket
 Note that the stripe
has to be along the
length of the bed
 Hem side down
 Bed Making Training - Stateroom
Procedures:
 Turn back the 2nd plain
sheet over the blanket
and the sateen stripe
sheet (3rd sheet)
 The fold over makes
that hem side right
Move to the foot of the
bed
Bed Making Training - Stateroom

Procedures:

 Pull and straighten

the bottom sheet.
(1st plain sheet)
Bed Making Training - Stateroom

Procedures:

 Lift up mattress

 Tuck in first sheet

at the bottom of
the bed
Bed Making Training - Stateroom

Procedures:

 Miter corners

See Step by Step

presentation on
how to miter
corners
 Bed Making Training - Stateroom

Procedures:

 Make the turn down

fold exactly under the
pillow or from the
center of each
mattress (not the
entire bed)
Bed Making Training - Stateroom

Procedures:
 Tuck in the sheet
on both sides of the
bed
 Bed Making Training - Stateroom

 Ensure the
turndown fold starts
exactly in the
centre of each
mattress
 Such that the
corner of the fold
over is under the
pillows
 Bed Making Training - Stateroom
Procedures:

 Straighten second plain

sheet, blanket and
sateen stripe sheet

 Tuck in all sheets and

blanket across but not
too tight

 Miter corners
 Bed Making Training - Stateroom

Procedures:

 Check bed skirting

and straighten on
all sides of the bed
Bed Making Training - Stateroom

Pillows:
 Twin bed - 2 Queen size Medium pillows

 King bed – 4 Queen size medium pillows

Bed Making Training - Stateroom
Procedures:

 Put on clean pillow

protector on pillow
Bed Making Training - Stateroom
Procedures:

 Put on clean white

sateen stripe pillow
cases by; bending
pillow long way
and place pillow
inside pillowcase
 Bed Making Training - Stateroom
Procedures:

 Stand pillow up and pull

pillowcase to the top
 Do not shake the pillow
case as this will push
the pillow to the bottom
 Tuck top layer of
pillowcase under pillow
 Bed Making Training - Stateroom

Procedures:

 Take bottom layer of

pillowcase and tuck
under pillow

 All the way in

 Straighten
 Bed Making Training - Stateroom
Procedures:

 Place the pillow on a flat

surface
 Place hands on the
center of the pillow and
push outwards so as to
fill the pillow
 Bed Making Training - Stateroom
Procedures:

 Place hands on the

center of the pillow and
push outwards so as to
fill the pillow case
 Bed Making Training - Stateroom
Procedures:

 Hold corners and place

in position
Bed Making Training - Stateroom

Procedures:

 Place first pillow

flat, evenly on bed,
centered, on the
mattress

 Opening away from

bedside table
 Bed Making Training - Stateroom

Procedures:

 Flat pillow

 Centered

 A four finger width

away from
headboard
 Bed Making Training - Stateroom

Procedures:

 2nd pillow standing/

leaning in front of
first flat pillow
 Bed Making Training - Stateroom

Procedures:

 Note that pillows

are centered in the
middle of each
mattress
Bed Making Training - Stateroom
Procedures:

 Place accent runner

across foot of bed

 In line with the edge

of the bed
Bed Making Training - Stateroom

Procedures:

 Place fancy Pillow

in front of the
regular pillow

 Centered with each

pillow
Bed Making Training - Stateroom
The PERFECT bed
 Bed Making Training - Stateroom
Procedures:
luggage mat protector
Place the luggage mat
protector at the foot of
the bed on top of the
bed runner

 On embarkation day
and

 In the morning on the

day prior to
disembarkation
 NEW
Bed Making Training – Regular staterooms
!
NOTE:
All our pillows, blankets and bed
linen with the exception of the
goose down or feather pillows are
hypo-allergenic
Bed Making Training - Stateroom

“Miter”
is pronounced ‘MY-ter’

The process of making a neat envelop fold of

the sheets on the edges of the bed is ‘miter’

How do you miter perfect corner?

Bed Making Training - Stateroom

 Properly Mitered Corners are essential for

the Perfect bed making.

 When done correctly, the bed sheets are

properly secured in place
 Bed Making Training - Stateroom

 Lay the sheet on the

centre of the mattress

 Let the loose ends fall

over the side
Bed Making Training - Stateroom

 Pick up the mattress

 Tuck in the lower end

part of the sheet all
across the foot of the
bed
Bed Making Training - Stateroom

 Let the sheet fall over

the side
 Bed Making Training - Stateroom
 Pick up the sheet from the
bottom corner

 Hold the corner high to

form a triangle.

 While holding the triangle

with one hand use other
hand to form a neat corner
 Bed Making Training - Stateroom

 Rest the triangle on

the top end of the bed
Bed Making Training - Stateroom

 With the triangle still

resting on top of bed

 Using both hands

tuck the hanging
part of sheet near
the corner under the
mattress
 Bed Making Training - Stateroom

 Pull the triangle back

and drop over the
side
 Bed Making Training - Stateroom

 Now tuck the sheet

under the mattress
Bed Making Training - Stateroom

 Straighten out the

lines

 The Mitered Corner

is complete
Bed Making Training - Stateroom

 The Perfect Mitered

Corner
Bed Making Training - Stateroom

REMEMBER
Bed Making Training - Stateroom
 Check that sheets have no stains before
putting them on the bed
 If sheets and pillow cases are stained during
the cruise you MUST change them regardless
if it is linen change day or not
 If you find the sheets and pillow cases are
stained at each service they MUST be
changed at each service (morning and
turndown)
 If Pillow case is stained DO NOT turn them
over and hide the stain but change the pillow
case
 Bed Making Training
 Pillows need to be centered in the middle of each mattress
 Bed pad must fit the bed configuration; twin bed should have
1 twin pad per bed and King bed should have a king size
pad
 Fit and fix the bed skirting properly daily once the bed is
made up
 NEVER use knots or tie sheets together when making the
bed
 If guests would like an addition blanket put it under the top
sheet and advise guest you have done so
Bed Making Training - Stateroom

Remember
First impressions always last