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Articulo Ingles PDF
Abstract
This paper aims at illustrating the compared results of the application of two different approaches—respectively
parametric and artificial neural network techniques—for the estimation of the unitary manufacturing costs of a new
type of brake disks produced by an Italian manufacturing firm. The results seem to confirm the validity of the neural
network theory in this application field, but not a clear superiority with respect to the more ‘‘traditional’’ parametric
approach: in particular, the ANN seems to be characterised by a better trade-off between precision and cost of
development, while a critical point—especially in the specific application context—is represented by the reduced
possibility of interpreting output data (which is critical for the ‘‘optimisation’’ of design solutions during the new
product development process).
r 2003 Published by Elsevier B.V.
Keywords: Cost estimation; Parametric models; Artificial neural networks; New product development process; Target costing
For this reason, different techniques and organisational disciplines: the development of the
approaches have been developed to cope with the theory of ‘‘management by processes’’ has led to
problem of the estimation of manufacturing costs the gradual elimination of functional barriers. In
in highly uncertain contexts. In particular, this firms that adopt this approach, each functional
article shows the results of a study aimed at manager is made responsible not only for the
comparing the results of the application of two of results of his unit, but also on the overall
these techniques: the parametric approach (per- effectiveness of the processes in which his unit is
haps the most diffused in practice) and a predictive involved, according to an input–output logic
model based on the neural networks theory, which which is typical of the process view (Berliner and
has known great diffusion in the last years in very Brimson, 1988; Zeleny, 1988; Hammer and Stanton,
different application contexts. 1999).
This paper has a further seven sections. The Of course, this process re-orientation requires a
following one (Section 2) deals with the strategic radical cultural change to be effectively implemen-
relevance of cost management in the modern ted, and must be supported by an ad hoc re-
competitive scenarios, Section 3 consists of a brief engineering of the organisational structure and of
review of the main cost estimation approaches that the management control systems, with particular
can be found in literature, while Section 4 regard to the performance measurement systems.
illustrates the basic theoretical elements of artifi- In particular, the R&D department is one of the
cial neural networks (ANNs). The remaining four areas most involved in this process of organisa-
sections are devoted to the illustration of the case tional change. Being constituted mainly by people
study: in particular, Section 5 describes the with technical or scientific competencies, during
application context (the characteristics of the firm, the new product development (NPD) process this
of the product and of production technologies), unit traditionally puts much more emphasis on
while the following illustrates the design, develop- the technologically innovative contents and on the
ment and refinement phases of the two models. absolute performance of the product, than on the
The quantitative and qualitative comparison of the impact of the adopted solutions on the economics
results is contained in Section 7, while the last and on related figures (like the manufacturing
section is devoted to the conclusions. costs or the contribution margin generated by the
new product). In this sense, the process view of the
firm can be of great help in making designers and
2. The strategic relevance of the cost variable in the product engineers more aware of the critical role
new product development process played in determining the overall economic per-
formance of the firm, as proved by the ‘‘life cycle
The ever growing competitive pressures that costing’’ theory (Blanchard, 1979; Fabrycky, 1991;
characterise most sectors force firms to develop Shields and Young, 1991).
business strategies based on a large number of Indeed, the life cycle theory states that, although
differentiation factors: higher quality and service the great majority of costs of a finished good are
levels, as well as customisation and continuous generated in the manufacturing/distribution stage
innovation must be made compatible with lower (given also the repetitive nature of these activities
costs for firms to stay competitive in the market for almost all kind of products), most of these
and be profitable. costs are implicitly determined in the early phases
The research of organisational, technological of development. In Fig. 1, this is shown by the
and managerial solutions and tools that can shift different profile of the ‘‘actual costs’’ and of the
the trade-off frontier between costs and differen- ‘‘committed costs’’ curves: the latter is built
tiation is then of fundamental importance in these ‘‘translating’’ the costs occurred in the various
contexts. In this perspective, a great step forward stages of the life cycle back to the instant in which
comes from the attention that has been given to the different decisional processes that implicitly
the ‘‘process view’’ in all the managerial and fixed those costs took place.
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Cumulated
development of a new product (Hiromoto,
costs
1988; Sakurai, 1989; Ansari et al., 1997;
Cooper, 1997); while in the ‘‘traditional’’
process the economic-financial evaluation is
conducted only after the concept definition
phase (if not later), according to the target
costing philosophy (particularly diffused in
Japan automotive industry) the starting
t point consists in the determination of the
Concept definition, Manufacturing/Distribution/
estimated market price of the new product.
Design and Engineering Post-sale This information, coupled with the expected
Committed costs
(desired) profitability margin, leads to the
Actual costs
identification of the sustainable production cost
per unit. All the subsequent design and devel-
Fig. 1. Committed costs and actual costs along the life cycle of opment phases must then be ‘‘cost’’ driven
a product. (i.e., all decisions must be made according to
the final objective of meeting the target
production cost). The overall production cost
These considerations have led to the development is then divided into its components and ‘‘second
of design rules and techniques, whose objective is to level’’ target costs are then identified for all
help engineers and designers in their decisional purchased parts and for internal conversion
processes and make them aware of the implications activities: in particular, the target purchase
of the alternative design solutions on the future costs are discussed with all the suppliers, in a
costs of the product (Ulrich and Eppinger, 1995). rather classical bargaining approach aimed at
These approaches can be named differently, price reduction.
according to the specific application context and
the emphasis given to the economic figures All these managerial approaches highlight the
(Huang, 1996): strategic relevance of the information regarding
the future manufacturing cost of the product (or of
* Design for manufacturing/assembly: design rules its components): in the life cycle theory the overall
finalised to the standardisation of components objective resides on the minimisation of the
and to the simplification of the production cumulated life cycle cost. Hence, the first step
processes (either fabrication or assembly pro- consists in estimating the ‘‘occurred costs’’ curve
cesses). (and, then, the manufacturing costs, which repre-
* (Re-)design to cost: while the rules included in sent the most important element). Similarly, in a
the previous category can be rather generic and firm which adopts the target cost approach, the
qualitative in nature, this approach is usually anticipated knowledge of the estimated future
more structured and analytical: indeed, its aim manufacturing costs is fundamental to under-
is the quantification of the economic impact of standing whether the target cost can really be
the different design solutions adopted1. reached or not (according to the gap between the
* Target costing: this management theory changes target cost and the data resulting from the
in a quite radical way the approach to the application of a cost estimation technique). More-
over, if an assembler firm can make reliable
1
It must be noted that sometimes the term ‘‘redesign to cost’’ predictions about the production costs of its
is used with a totally different meaning: it is referred to the suppliers (for purchased components), its bargain-
redesign of business processes, and not of products, and
includes all the organisational tools and rules aimed at the
ing power will be higher due to the reduction of
redesign of business processes in a cost-reduction perspective information asymmetry (Porter, 1980): this ap-
(someway similar to BPR theory). pears particularly critical in the target cost
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approach, due to the ‘‘pressure’’ that is made on Estimation Relationships’’ (CER), and are
suppliers to meet the objective. built through the application of statistical
All these considerations justify the efforts that methodologies (see the NASA handbook on
have been made in the field of cost estimation parametric cost estimating, for example). They
techniques in recent years. The next section is can be adopted during the development of
devoted to the illustration of the state of the art, new products and as a control during the
with particular regard to the latest developments. implementation, providing a target for the
final cost of the product. Although they are
mainly used for the estimation of the cost of
large projects (such as in the aeronautical
3. The cost estimation techniques field), they could be effective also for the
estimation of the cost of those products, where
In literature, three main quantitative ap- the cost drivers could be easily identified.
proaches can be identified for cost estimation (c) Engineering approaches: in this case the
purposes. estimation is based on the detailed analysis
(a) Analogy-based techniques: these techniques of the manufacturing process and of the
belong to the category of qualitative estima- features of the product. The estimated cost
tion methods. They are based on the definition of the product is calculated in a very analytical
and analysis of the degree of similarity way, as the sum of its elementary components,
between the new product and another one, constituted by the value of the resources used
which has been (or is being) already produced in each step of the production process (raw
by the firm. The underlying concept is to materials, components, labour, equipment,
derive the estimation from actual information etc.). Due to this, the engineering approach
regarding real products. However, many can be used only when all the characteristics of
problems exist in the application of this the production process and of the product are
approach, due to: well defined.
* the difficulties in the operationalisation of
These can be considered as ‘‘classical’’ ap-
the concept of ‘‘degree of similarity’’ (how
proaches to cost estimation: passing from the first
to measure it?);
to the last the average precision of the methodol-
* the difficulty of incorporating in this para-
ogy increases (and its cost too, of course). But it is
meter the effect of technological progress
also clear that the choice between the three
and of context factors.
methodologies is not completely free. Each of
This kind of techniques is mainly adopted in them is suited to different stages of the NPD
the first phase of the development process of a process, given their different degree of analyticity
product, because it allows obtaining a rough and the different amount of input data needed.
but reliable estimation of the future costs
involved.
(b) Parametric models: according to these techni-
ques, the cost is expressed as an analytical 4. Artificial neural networks for cost estimation
function of a set of variables (so, they belong
to the quantitative methods category). These In the last years a new approach, based on the
usually consist in some features of the product theory of ANNs, has grown in popularity. ANNs
(performances, morphological characteristics, are inspired to the human brain functionality and
type of materials used), which are supposed to structure, which can be represented as a network
influence mainly the final cost of the product of densely interconnected elements called neurons.
(known also as ‘‘cost drivers’’). These analy- The connections between neurons are called sy-
tical functions are usually named ‘‘Cost napses and could have different levels of electrical
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of the connection.
This network of neurons and synapses stores the X2 Y2
knowledge in a ‘‘distributed’’ manner: the infor-
mation is coded as an electrical impulse in the
X3 Y3
neurons and is stored by changing the weight (i.e.
the conductivity) of the connections.
ANNs inherit the above-explained structure: X4 Y4
they are composed of a large number of elabora-
tion units (the neurons) linked via a weighted
Input layer Hidden layers Output layer
connections (the synapses). An ANN reacts to
inputs by performing the sum of the weighted
Neuron Synapse
impulse of the neurons: the result activates one or
more specific output neurons which provide the Fig. 2. The structure of an MLP.
answer of the net.
Another similarity between ANNs and a brain is
the learning approach. Like the human brain, an the last is the output layer (which provides the
ANN needs to be trained, which means that it answer to the presented pattern). Between input
needs to store knowledge by means of the and output layers there could be several other
elaboration of a set of training data (also called hidden layers (see Fig. 2). The number of hidden
patterns), which represent the experience ‘‘cumu- layers has an important role in determining the
lated’’ by the ANN. This training campaign allows generalisation ability of the MLP.
the network designer to ‘‘fine tune’’ the weight of MLP represents a tool, which is able to identify
the connections between neurons, by storing the the relationships between different data sets,
specific knowledge included in the patterns. although the form of these relationships is not
Moreover, one of the most important character- defined ex ante. For this reason they are called
istic of ANNs is their ability to infer from their ‘‘universal regression tools’’ (Hornik et al., 1989).
knowledge the answer to questions (inputs) that
they have never seen before. This is referred to as 4.2. Application of ANNs
the generalisation ability of the ANNs. This
feature of ANNs reduces the amount of data This approach has known the first applications
needed in the training phase. in the manufacturing sector for planning, emula-
To summarise, the ANNs represent a powerful, tion and management of production processes and
non-linear and parallel computing approach that plants. For example, Cavalieri and Taisch (1996)
could be used to perform fast and complex and Cavalieri et al. (1995, 1997) have developed
computations. ANNs for the design of hybrid intelligent systems
and of process plants, while Zhang et al. (1996)
4.1. Multilayer ANNs illustrate the use of a neural network-based model
for the estimation of the packaging cost, based on
There are a multitudes of ANNs structures and the geometrical characteristics of the packaged
different classification frameworks. For examples, product (the so-called ‘‘feature based cost’’).
ANNs could be classified according to the learning However, it must be underlined that the neural
method or to the organisation of the neurons (see, network theory has been applied in the most
for example, Chester, 1993). disparate sectors: for example, O’Rourke (1998)
The one that have been used in this work is deals with neural networks for the estimation of
called Multilayer Perceptron (MLP), in which the market value of equity stocks, and concludes
neurons are organised in several layers: the first that the results achieved are better than those of a
is the input layer (fed by a pattern of data), while linear predictive model.
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The first phase consisted in the clear definition 6.2. Data analysis and regression
of the project objectives and constraints. This
aspect appears quite important in a company, Once the product cost drivers have been defined,
which has recently re-engineered its internal it is necessary to evaluate the consistency of
organisation by moving from a functional struc- the available data, in terms of measurability,
ture to a more process-oriented view. Objectives, reliability and completeness (i.e. real inform-
strategies and activities to be implemented must be ation content). In particular, with regard to the
accepted and shared by all the main actors of the last point, data could result in being not suitable
product design process, which, in this case, were or not sufficient for the purpose—which inevit-
mainly constituted by product designers and those ably leads to recycles on the previous phases—or
responsible for purchasing activities. they could be redundant—which causes inefficien-
Once the problem and the methodology to be cies.
used had been defined, it was necessary to proceed Measurability deals with the problem of assign-
to the analysis of product data, and to the ing a range of values to each variable or driver. In
identification of the information sources and of the case of qualitative variables, this could imply
the corresponding business functions responsible the decomposition of the estimation problem, and,
for their maintenance and update. hence, the generation of several parametric mod-
In this case, the main typologies of data are: els. This was the case of the variable ‘‘type of
disk’’, whose values turned out to be the product
* Technological data, related to the production families, according to the tree-like structure illu-
processes. strated in Fig. 4.
* Design data, related to the morphological A first level classification between traditional
features of the product. (full) and special disks, and the further subdivision
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3y’
of third parties). More precisely:
2y’
* transformation of cast iron (TF): takes into
y’
account the different conversion costs sustained
in the different plants for producing raw disks
x’ 2x’ 3x’ 4x’ 5x’
Weight from cast iron;
* scrap rate (SC): represents the rate of scraps or
Fig. 5. The correlationship between weight and unit manufac-
turing cost of the different products. wastes due to the characteristics of foundry
operations (which can have a relevant impact
on final costs);
* fixed cost (FC): is a corrective factor.
in two different application fields (automotive and
industrial sectors) led to the partition of the whole It must be underlined that, although this paper
problem into four more consistent sub-problems, focuses on the illustration of the parametric model
without loss of generality. for foundry activities, the same approach has been
Once the statistical consistency of the sample set applied also to the subsequent manufacturing
of data had been tested, statistical and linear phase, and led to the identification of the
regression models have been used to find out the analytical function described in Eq. (2):
one-to-one relationships between each of the C ¼ ðCturn þ Cmmill þ Cmgrnd þ Cmoil þ Cmbalanc
selected cost drivers and the dependent variable þ Cmind þ Pack þ CgÞSh: ð2Þ
(i.e. the product cost).
Fig. 5 shows the linear correlation between one
of the cost drivers, the weight of the raw disk, and Table 2
the product cost. As can be easily noticed both Parameters and coefficients in the foundry model
from the graph and by the analysis of the Term Coeff./Param Description
coefficient R2 ; the information given by this simple
model is quite significant. However, from a more C — Unit cost of disk brake
FC Coefficient Fixed cost factor
thorough analysis of the figure it is quite evident Cco Coefficient Core cost (per kg of cast iron)
that this simple regression model lacks robustness, Nco Parameter Number of cores
due to the significant variances between some Crm Parameter Unit cost of raw material
couples of data. Hence, the simple regression (cast iron, h/Kg)
model so far illustrated must be completed by SC Coefficient Scrap rate (/100)
TF Coefficient Cast iron/steel conversion factor
some other parameters to improve its perfor- W Parameter Weight
mances.
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3.00% 95.00%
2.50%
90.00%
2.00%
1.50% 85.00%
1.00%
80.00%
0.50%
0.00% 75.00%
30 50 70 90 35 53 54 63 30 50 70 90 35 53 54 63
MAPE Generalisation factor
Fig. 6. The estimation error and the generalisation factor.
ANN
Parametric model
19
17
15
13
11
Fig. 8. The compared estimation error for the 20 selected components (percent values).
can be seen both as a strength and a weakness; it is nevertheless necessary to pre-determine the
indeed: structure of the network. The answers that can
be given to this critical consideration are the
* the ex ante analysis of the problem is much
following:
leaner and faster, and in the case of very
complex or innovative problems the outcome is * the application contexts of the network struc-
not dependent on the ability of the analysts to tures that have been developed so far (multi-
find the key independent variables and the most layer, Adaptive Resonance Theory or ART,
appropriate kind of analytical expression; self-organising, etc.) are quite well known, and
* at the same time, the impossibility to know the the identification of the most appropriate
kind of relationship can be seen as a limit of the structure is then facilitated;
neural network approach, since it is not clear * the software packages for the design of neural
how the results are achieved. In other terms, in networks are generally provided with tools
the neural network approach the object of aimed at evaluating the ‘‘learning attitude’’ of
analysis is treated as a ‘‘black box’’; hence, it is the network, and, in case of negative response,
impossible to give a theoretical interpretation to at implementing the appropriate modifications.
the results provided by the tool, especially in the
Another point that is often cited by the users of
case of unpredicted or (at least intuitively)
parametric models is the excellent (or at least
unjustified values. This fact has often led to
satisfactory) quality/ cost ratio. But the implemen-
some scepticism about this methodology in
tation cost of a neural network is generally quite
several application contexts, due also to the
similar to that of a parametric model (the lower
difficulty that its ‘‘sponsors’’ face when they are
costs of preliminary analyses being balanced by
asked to prove the quality of the outcome in
the higher costs of developing and testing the
case of counterintuitive or questionable results.
ANN). Instead, the higher robustness of the
Moreover, it could be objected that if the methodology, and the consequent higher propen-
knowledge of the form of the relationship is not sity to deal with redundant or wrong information
needed to implement a neural network approach, enable the elimination or consistent reduction of
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the activities of data analysis, which are generally samples, and no significant variance problems (i.e.
very time consuming (and, hence, quite expensive). the dependence of the model on the data set used
Another strength of neural networks is related to construct it) have emerged.
to their flexibility to changes made in the structure Anyway, to foster the diffusion of this metho-
of the analysed system once the development of dology it is necessary to make it more ‘‘transpar-
the model has been already completed. For ent’’ to the analyst, by developing software tools
example, if the production process of the firm is which reproduce in a comprehensible, easy-to-use
modified through the implementation of new way the behaviour of the network.
technologies, while the parametric model must be
completely revised and re-tested, using a neural
network it will be sufficient to conduct a new
training program with a new set of data (the Acknowledgements
structure of the network may not even be
modified). The authors are thankful to Mr. Massimo
On the other hand, neural networks are Berlato for his important contribution to the
completely data-driven: an adequate set of con- research project during the elaboration of his
struction data is then required, while a CER for a M.Sc. Thesis, and to the technical staff of the
parametric model can be also deduced from company for the collaboration in the development
technical considerations on the production process of the industrial case study.
and on the kind of resources used (as for the
typical engineering estimating approach), provided
that it can be subsequently validated.
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