Professional Documents
Culture Documents
Events MGMT Students Notes
Events MGMT Students Notes
I. INTRODUCTION
MOST EVENT MANAGEMENT COMPANIES TRACE THEIR ROOTS IN THE ADVERTISING & PR
INDUSTRIES, THE HOSPITALITY BUSINESS, TOURISM, EXHIBITS & EXPOSITIONS & MARKETING.
PRESENTLY, DEGREE PROGRAMS IN EVENT MANAGEMENT ARE OFFERED IN THE US, UK, NEW
ZEALAND, AUSTRALIA, HK, KOREA
THE GROWING EVENTS INDUSTRY NECESSITATED THE NEED FOR SOME OTHER INDUSTRIES TO
EXPAND THEIR LINE OF SERVICES TO MEET CLIENT DEMANDS; e.g. HOTELS & CATERERS HAVE
INCLUDED EVENT MANAGEMENT IN THE TRAINING OF THEIR PERSONNEL
THE EVENT MANAGER IS THE ONE TASKED WITH MAKING AN EVENT HAPPENING THRU A
PROCESS THAT INCLUDES INFORMATION GATHERING, CONCEPT DEVELOPMENT, PLANNING,
COORDINATING & EVALUATION.
1) MEET CLIENTS TO DETERMINE OBJECTIVES & REQUIREMENTS FOR THE PLANNED EVENT
2) PLAN & DEVELOP PROGRAMS, ITINERARIES, BUDGETS & SERVICES ACCORDING TO THE CLIENT’S
REQUIREMENTS
3) COORDINATE WITH THE ORGANIZING COMMITTEE & SPONSORS TO PLAN SCOPE AND FORMAT
OF EVENTS, TO ESTABLISH AND MONITOR BUDGETS, OR TO REVIEW ADMINISTRATIVE
PROCEDURES AND EVENT PROGRESS
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4) DRAFT SPECIFICATIONS & SELECT SUPPLIERS FOR EVENTS REQUIREMENTS SUCH AS VENUE,
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MICE REFERS TO THE MULTI-MILLION DOLLAR INDUSTRY THAT INVOLVES MEETINGS, INCENTIVES,
CONVENTIONS AND EXHIBITS
EXHIBIT/MEETING
ROOMS
F&B FUNCTIONS
SUPPLIES/MATERIALS
TAXI/CAR RENTALS
SERVICES HIRED
EQUIPMENT RENTALS
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OTHER EXPENSES
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EVENT MARKETS & VENUES
1970s-1980s – PARTIES WERE HELD IN DE LUXE HOTELS & THEIR BALLROOMS &
FUNCTION ROOMS
EVENT MARKETS
1) INDIVIDUALS & FAMILIES } TYPICAL PROSPECTS FOR LIFE-CYCLE EVENTS (INDIVIDUALS &
FAMILIES HAVE PARTIES TO CELEBRATE, TO COMMUNE & REKINDLE RELATIONSHIPS; ALSO FOR
FAMILY REUNIONS & GATHERINGS TO WELCOME FAMILY MEMBERS FROM ABROAD
(BIENVENIDA) AND SEND-OFFS FOR THOSE LEAVING (DESPEDIDA). THERE ARE BLOW-OUTS TO
CELEBRATE BIG & SMALL ACHIEVEMENTS. EVEN WAKES & FUNERALS ARE WELL-ORCHESTRATED
EVENTS. FREQUENCY COULD BE ERRATIC; USUALLY LESS FORMAL IN DECISION MAKING; NO
FORMAL STRUCTURE WHEN IT COMES TO COMMUNICATION & DECISION-MAKING. THUS,
EVENT MANAGER SHOULD BE ABLE TO UNDERSTAND THE ROLE EACH ONE IN THE FAMILY PLAYS
& FIND A WAY TO GET ALL FAMILY MEMBERS TO AGREE ON A COMMON PLAN.)
SOURCES OF BUSINESS FOR THIS SEGMENT – LOCAL CIVIL REGISTRY, CHURCHES, BRIDAL FAIRS,
WEDDING SUPPLIERS, REFERRALS & PREVIOUS CLIENTS – RELATIONSHIP BUILDING IS IMPORTANT.)
2) ORGANIZATIONS – TYPICAL PROSPECT FOR EVENTS TO CONVENE AND EVENTS FOR COMMERCE
(OR ALSO CALLED CORPORATE EVENTS); MARKET FOR MEETINGS, SEMINARS, CONFERENCES,
CONVENTIONS, PRODUCT LAUNCHES, BAZAARS, SELLING EVENTS, SALES PROMOTION
ACTIVITIES, OFFICE PARTIES, INCENTIVE TRIPS, RECREATIONAL ACTIVITIES. Further DIVIDED INTO
– COMPANIES & BUSINESS ESTABLISHMENTS, & ASSOCIATIONS/ ORGANIZATIONS. COMPANIES
& BUSINESS ESTABLISHMENTS HAVE EVENTS AS PART OF THEIR OPERATING CALENDAR
(ANNUAL MEETINGS, QUARTERLY SALES RALLIES), OR IN RESPONSE TO THE DEMANDS OF THEIR
PRODUCTS (LAUNCHES/ PROMOTIONS)
GROUPS
REASONS FOR COMPANY & ASSOCIATION EVENTS:
a) TO SHARE IDEAS
b) TO EDUCATE
c) TO SELL OR MARKET A PRODUCT
d) TO PROVIDE INFORMATION
e) TO MOTIVATE PEOPLE
f) TO STRENGTHEN CORPORATE IMAGE
g) TO MAKE PEOPLE AWARE
THIS SEGMENT HAS FEWER EVENTS; WITH TIGHT BUDGETS, THUS THE NEED TO CHARGE
PARTICIPANTS A SHARE IN EXPENSES
INFLUENCE FACTORS –
LEADS FOR THE ORGANIZATIONAL SEGMENT – TAKEN FROM LOCAL PHONE DIRECTORY, LOCAL
BUSINESS REGISTRY, NEWSPAPERS, TRADE SHOWS, REFERRALS, PREVIOUS CLIENTS, CHAMBER OF
COMMERCE
EVENT MARKETS:
1) SOCIAL
2) CORPORATE
THE STAKEHOLDERS ARE INDIVIDUALS & GROUPS WHO HAVE SOME FORM OF INTEREST IN THE
EVENT.
a) Financial
b) Emotional
c) Political
d) Social
e) Any personal involvement
a) The Host– the group or person who is giving the event; may be the originator or champion of
the idea to gather people together for a particular occasion; the main celebrator; the one
financing all the expenses for the event. For the event manager, the HOST is the CLIENT and a
PARTNER with whom the event manager works to make the event successful
b) The Guests – these are the people attending the event; variously called audience, participants,
attendees, visitors. The event is created to please these people; thus, it is their needs that must
be understood & satisfied by the event manager; Guests may be passive or active; thus, event
manager must know their needs to suit the event to these needs because they are also clients
since they want to get their investment’s worth from the event.
c) The Event Committee – refers to the group involved in the planning & execution of an event.
This can be an ad hoc group from the host organization, a team of volunteers, the host’s staff,
plus the event manager’s own team. This group is tasked in putting together all the elements
that will make the event a success.
d) The Financier – the one who foots the bill who may not be involved in the planning & execution
of the event but is out to make sure that he gets a reasonable return on his investment.
e) The Suppliers – other companies with whom the event manager works and which will bring the
event concept into reality; the event manager’s partners to ensure a winning event
f) The Externals – other entities external to the host or the event manager but with financial,
emotional, political, social or personal interest in the event, e.g. gov’t regulatory agencies, the
media, the local gov’t, the community, corporate shareholders
EVENT PLANNING:
Name of Company:
Address:
Telephone: Fax: E-mail: Website:
Contact Person:
1. MEETINGS:
How many meetings in a year? Where are the venues?
What months are they held? How many attend?
When is the next meeting? Who plans these meetings? (Name &
contact numbers)
2. EVENTS: (Do you have these events?)
Product launches Trade exhibits Consumer Fairs Others
Who plans these events? (Name & contact numbers)
3. SOCIALS (Do you have these social activities?)
Christmas parties Award dinners Retirement dinners Others
Who plans these parties? (Name & contact numbers)
4. Are you a member of any other association/organization with same
events’ needs? (Name & contact numbers)
5. BUSINESS POTENTIAL:
TYPE OF DATE TIME NUMBER OF
EVENT PERSONS
REQUIREMENTS:
CONTINGENCY PLANNING
EVENT PROCESSES:
1. RESEARCH
2. DESIGNING
3. PLANNING
4. COORDINATING
5. EVALUATING
RESEARCH ON THE WHY, WHO, WHEN, WHERE, WHAT & HOW OF THE EVENT TO CREATE A
CLEAR VISION FOR THE EVENT
PRIMARY SOURCE – THE CLIENT/HOST OR THE EVENT COMMITTEE
IF CLIENT IS A COMPANY – ASK: WHAT IS ITS BUSINESS, WHAT ARE ITS PRODUCTS, WHO ARE ITS
TARGET MARKETS, WHO ARE ITS COMPETITORS, WHO WOULD BE INVOLVED IN THE EVENT
PLANNING & IMPLEMENTATION?
WHY? WHY MUST THIS EVENT BE HELD? WHY WOULD STAKEHOLDERS WANT TO INVEST IN THIS
EVENT?
WHO? WHO ARE EXPECTED TO ATTEND THE EVENT? WHO WOULD WANT TO COME TO THE
EVENT? WHO WOULD BENEFIT FROM IT?
WHEN? WHEN IS THE BEST TIME TO HOLD THE EVENT? WHEN WILL THE EVENT BE HELD?
WHERE? WHERE WILL THE EVENT BE HELD? WHERE WILL THE ATTENDEES BE COMING FROM?
WHAT? WHAT WILL DELIGHT THE AUDIENCE? WHAT ARE THE EXPECTATIONS OF THE
STAKEHOLDERS?
HOW? HOW MANY PARTICIPANTS ARE EXPECTED? HOW WILL THE BUDGET FOR THE EVENT BE
SET?
1) Accommodations
2) Administrative overhead
3) Audio-visual & lighting equipment rental
4) Awards & recognition
5) Communication expenses
6) Complimentary registrations or admissions
7) Consultants
8) Courier & mailing services
9) Decor & stage set-up
10) Entertainment
11) Evaluations, report preparation & publishing
12) Food & beverage
13) Insurance
14) Labor costs for production
15) Legal counsel
16) Marketing & advertising design, production & distribution
17) Permits & licenses
18) Photocopying
19) Proceedings & hand-outs: editing, design & printing
20) registration materials
21) Research
22) Security
23) Shipping & freight fees
24) Signage
25) Site office furniture rental
26) site office supplies
27) site rental
28) speakers’ fees, honoraria, travel & accommodations
29) Staff’s travel & accommodations
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WHY?
HOW? WHO?
EVENT
VISION
WHERE? WHAT?
WHEN?
EVENT CONCEPT:
a. DECIDE ON THE TONE OF THE EVENT – WILL IT BE FORMAL OR INFORMAL; SOLEMN OR FUN?
INDOOR OR OUTDOOR
b. DECIDE ON THE THEME – MAY BE BASED ON:
DESTINATION OR LOCALE (AN INCENTIVE TRIP TO PALAWAN MAY TAKE ON AN ECO-ADVENTURE
THEME
POPULAR CULTURE – GET AN INSPIRATION FROM A MOVIE, SONG OR TV SHOW
HISTORICAL & CURRENT EVENTS – TAKEN FROM HISTORY & OTHER EVENTS SUCH AS THE
RECENT OLYMPICS
EVENT VENUE:
WHAT TYPE OF VENUE WILL BEST HELP ACHIEVE THE EVENT OBJECTIVES? (LIST OF QUESTIONS)
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REGULATIONS)