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Description From Edwin
Description From Edwin
126 North Broadway APT. 2A, Tarrytown, NY 10591 (914) 314-7761 Edwinlopez5255@gmail.com
Experienced customer service representative, with a demonstrated history of working in the sales and marketing
industries. Skilled in operations management, customer service, marketing strategy and leadership.
Work Experience
Served as a team lead for an office that generates over $1.2M a month in sales.
Consistently solicited 250 homes per week with a contract rate of 20%.
Reported to the District Manager on team performance and had to upkeep a spread sheet on the whole
office.
Trained new representatives on how to professionally pitch to homeowners.
Surpassed Quota every month by using consultative selling skills to identify opportunities, overcome
objections and build relationships.
Collaborated with team members in customer service, check out, stock control and overall store upkeep.
Answered 100 customer telephone calls a week promptly and in an appropriate manner.
Communicated with vendors regarding back order availability, future inventory and special orders.
Coordinated daily work strategies, following oral and written instructions to properly move and ship
products.
Kept storage areas organized, clean and secure to fully protect company assets.
Education
MS Office Proficiency
Territory Management
Bilingual (Spanish/English)
Lead Qualification and Generation
Cold Calling and Telephone sales
B2C Sales