Professional Documents
Culture Documents
Ma Tefl Thesis
Ma Tefl Thesis
Ma Tefl Thesis
INTRODUCTION
1.1. AN OVERVIEW
Language is usually illustrated as a means of communication, but in educating
and the response we achieve from the words and actions of others often reflects that
they have received something different from what we thought we were conveying.
That is the reason, language and communication is strongly related to each other.
They cannot be unattached. People should be aware of the language employed for
communication.
People use language as a tool for communication all over the world. They
communicate their opinions, feelings, views and thoughts by the language. They
require communication to achieve what they need. English is widely using in the
become the international language for commerce, economics, business, science, and
to learn English by students especially to confront the global challenges of the era.
People use language as a means for communication all over the world. They
communicate their views, emotions, and thoughts through the language. They need
1
communication to achieve what they require. English is being used in the world for
in communication.
It is due to the reason that English is not their mother tongue. That is the reason in
university level. There are four important language skills to be taught to the students,
they are: writing, speaking, reading and listening. With the help of these four
language skills, speaking could be considered the most essential one for learning
because when students learn English language, it is takes into account to be fruitful if
Pakistan English is taught in school and commonly people do not speak English in the
society. That is why to speak English at school level must be encouraged in order to
2
Hadfield (1999:7) says that speaking is a kind of bridge for learners between
classroom and the world outside. In order to build up the bridge, in the speaking
activities, the teacher must give them practice opportunity for purposeful
communicate. Thus the teacher must give the learners practice to actualize their
speaking skill in real situation. By mastering speaking, they can carry out the
conversation with others, share opinions, give ideas and change the information with
interlocutors.
The researcher had detected speaking skill of the class eight students of
Paradise School. Based on syllabus, the students were assumed to be able to:
circumstances.
b. Convey the meaning of short functional text and simple monologue in the
However, there is a gap between the goals and fact in the classroom. The researcher
has the opinion that senior high school students have better knowledge of English as
they had already learnt English at junior level. In reality, students have low ability of
speaking. The students are not competent enough to demonstrate their idea easily.
3
During examination in speaking class, the researcher detects the problems that
happen usually. Initially, it recounted to the state of students who have low motivation
to speak English. They opine that English is very hard to be spoken. They are very
shy to utter their idea in English because they think it is shameful if their friend will
laugh. Students who speak English in front of the class often cover their face with
book. When the teacher offers them to come forward for conversation with friends
they refuse to do it. They hesitate that there might be some mistake while speaking
Second, the students’ ability in grammar, use of vocabulary and also weak
pronunciation create lack of confidence in the speaking class. They feel difficulties to
find appropriate words to make sentence or illustration. They utter pauses and
pronounce the words incorrectly. Students do not use wide range of vocabulary and
use incorrect grammar poor pronunciation. Dealing with vocabulary mastery, for
instance when the teacher asks the meaning of several words, the students cannot
translate all the sentences first before explaining what kind of expression it is.
Besides, during speaking class only few students have great willingness to speak
English in front of the class. When some students have practice to speak English in
front of the class, then other students get too noisy and do not pay attention to their
friend. Moreover, when the time of teaching learning conducted at the last class, the
4
students looked tired and do not enjoy the lesson. They often ask the teacher to go
Fourth, it is dealing with teaching approach used by the teacher. Actually the
teacher gives more practice to students to speak English but the teacher dominates in
teaching students using Pakistani Language so it cannot increase their ability to speak
English fluently. Besides, the teacher rarely uses instruments to support teaching
material such as picture show, role play, game or simulation. It makes the students
feel bored because there is no variation during speaking class. Teacher also rarely
have a chance to use the teaching media, for instance multimedia laboratory, for
students although this media can help students to be involved and interested in joining
the lesson.
Moreover, during the lesson only a few students bring the dictionary with
them so when they do not understand the meaning of several words, they borrow the
dictionary from one another, then the class used to be very noisy again. This situation
cannot improve their speaking skill because it wastes their time and students are not
Based on the fact, the researcher would like to improve their skill in speaking
techniques suggested for developing speaking skill is by using dialogue. The Oxford
English Dictionary defines dialogue as “the conversation written for and spoken by
5
There are several reasons why the use of dialogue can improve the students’
speaking skill. Dialogue is a good way to get learners to practice saying target
language without any hesitation and within a variety of context (Ur, 1996). It means
through dialogue students are able to practice and express their thought orally in the
target language.
well as cultural reasons. It is one of the materials that can support communicative
which is very important in learning language. The advantage of dialogue is that the
learners are not only able to understand the words of English, but also to understand
the correct English rules. It can be said that dialogue can represent the learner’s
intention by using the suitable words in the sentence. Through dialogue the students
can imitate new words, grammar structures and pronunciation that they can use to
express their thoughts orally. It also gives them a tool in analyzing vocabulary and
common practice in most English classes. The other advantage by using dialogue is
that students are given rubric as a basic foundation on which they can build their own
speaking skill. Once they have become comfortable using a dialogue, students can
ways in a classroom. For instance, to introduce new vocabulary and help students
become familiar with standard formulas used when discussing various topics, use
dialogue for role plays, games, simulations and information gap, and have students
memorize simple dialogues as a way of helping them improve their vocabulary skills.
conversation focused on one point of English usage and capable of stimulating further
language. Most students cannot reach satisfactory level of proficiency if text books do
not present materials designed to develop communicative skill. One of the reasons for
promote their communicative competence through which they can get the ability to be
students’ everyday life. This situation will be very important for students who learn
7
the English language and dialogue is well suited for practicing language in realistic
Based on the background above, the researcher decided to carry out a research
entitled, ‘Improving Students’ Speaking skill Through Dialogue (An Action Research
conducted for the Eighth Year Students at Paradise School of the Academic Years
2016/2017)”.
Based on the background of the study, it is quite clear that students of eighth
class have low ability in speaking skill of English. The students are not competent
enough to demonstrate their idea easily. There is a gap between their knowledge and
usage of language so they cannot cope up with the demanding situation of actual-life
speaking.
How can the use of dialogue, as a teaching technique, can be useful in enhancing the
How the speaking skill of eighth year students of Paradise School Lahore can
be enhanced?
8
What are the benefits of using dialogue for the purpose of improvement of the
dialogue activities of the eighth year students of Paradise School Lahore of the
class of the eighth year students of Paradise School of the academic year
2016/2017.
for the students at middle level (Richards, J.C., & Schmidt R.W., 2013). The
academic rationale of the study suggests that the evaluation of English interactions
include four elements namely speaking, listening, reading and writing. For this matter
a careful evaluation of the teaching method must be assessed for enhancing speaking
9
skills in students at middle level. Precisely, dialogue has been considered to be the
most effective method due to its ability to cover all the areas of English interaction
evaluation. It can help the students not only in enhancing their speaking skills but also
improving listening, reading and writing skills as well (Legutke, T. & Candlin, 2014).
Hence, for this reason this research would identify how dialogue could help the
students of 8th class to enhance their English speaking skills. This study would be
significant in two ways: practical and theoretical. This will practically assist the
teachers and instructors to understand how dialogue can be used in different ways to
The researcher expects that the result of the study would give some benefits to
1. The Students
can be useful for them to find a better job in the future because recently
many companies need qualified employees who can speak and write
English fluently.
10
2. The Researcher
The result of this research, the researcher gets a valuable experience which
can be used for conducting a better action research in the future. The result
of the study can be applied by the researcher for teaching the students in
doing the study. Besides, it is also hoped that this research can enrich the
The proposed study was completed within eight to nine months after the approval of
synopsis.
11
CHAPTER 2
LITERATURE REVIEW
shape B’s replay, which in turn influences A’s answer and so forth. But A,
however, exactly he may think he can expect what B will say, never
presented in such a way that students A and B were fully aware of what
1989:24).
argument of ideas between people, and such suits the normal concept of
12
being met by the original thing. And playing the role during dialogues
vocabulary too.
how the language is adopted as the strategy to “over learn” the dialogue.
that one is able to read the whole very quickly almost without surmising
about it. At the end, the learner assesses the selected ideas of grammar
these points, and eventually uses the original material in real or reproduce
communication.
to a great extent more than the mere coming and going of meanings and
sound.
outcomes. Work on the speaking and listening skills important for good
dialogue.
linguistic and cultural reasons. Dialogues are used and modified to:
14
in both adults and children; and
longer than drills. However, those used for verbal practice should be short
so that students can remember those (Wood, 2002). From the explanation
other.
every language class starts with dialogue. The following features are
b. The dialogue should have not be exceeded the limit of more than
three roles.
15
dialogue.
understand how the English language works and be able to make the
rejoinder:
A: I can’t eat with you. I don’t have some money./ I haven’t got
statement A: Excuse me
16
B: Excuse me, could you please tell me where the post-office is.
language, for instance, small form answers, question tags, and wavering
markers. According to Byrne (1997: 55) there are some kinds of dialogue:
a. Mini-dialogues
1) Pictures sets.
dialogue with the help of the picture in the set after the
2) Cue words
18
For example:
Factory
Work
Make shoes
Boring/well paid
The students would also require to be given a model dialogue to toil with at the
begining with the help of which they could use their cards to talk like this:
A: Where?
B: In a factory. I
make shoes.
A: Really?
What‟s it like?
have the clock, please?” after that the teacher answers “no,
have the book, please?” then the teacher answers “yes, here
b. Mapped dialogue
The students are given a plan which tells them which functions
For example:
Students A Student B
20
interactions between two people, as in this shopping dialogue:
require anything.
appearance to beginners.
b. Open dialogues
of the dialogue. Students create the other half. This often leads
coffee?
afterwards? You :
21
c. Cue card dialogues
partner’s card.
Card A
You have very soon moved to a new neighborhood. You appeal your
neighbor where you know how to find the following spaces the bank, the
grocery store, post office, the school.
Card B
An inventive neighbor asks where to find confined services. Use this
information to help: bank—2 blocks north; grocery store—about the turn
to the left: post office—next to the bank; school—on the corner of Main
Street and 3rd Avenue.
d. Discourse chain
various functions.
22
Discourse chains are frequently presented to students in a
Request a Cab
Say hello. Give name of cab company
Courteously ask for a cab. Give your address.
Replicate address
Confirm Address
Say the cab will be there Right away
Thank the receptionist. Say goodbye.
Say goodbye.
e. Information Gaps
1) Learners are put into pairs. One person in the couple is the
for it.
24
4) A language function or grammar structure,
a. Role Play
activity for which the context and the roles of students are
1) Open-ended dialogue.
For example:
A= Supporter in a
bookshop B= customer 25
A: Hello. Can I help you?
B: Well, I‟m looking for a copy of……
A: Do you know the author‟s name?
B: …….
The dialogue can be on paper up on the blackboard; the students should not need to
appear at the text when they do their function play. And since there are likely to be
create and
they will surely think up a mixture of outcomes for the situation they will be naturally
example:
14).
3) Discussion.
issue. The learners’ roles ensure that they have (a) adequate
27
naturally communicative context. At the end of the activity,
4) Interviews
member has the same role, in order to work out what to say
b. Discourse Chains
28
controlled situational framework, while giving students a
For example:
generate.
cinema tonight?
out.
Town Hall at 7?
B: O.K. Fine.
Saturday.
B: Bye.
29
The practical labels in a discussion chain are: what create the
29).
c. Activities of Drama
being used is clearly exposed. Drama too draws a lot on the use of
For example:
30
Most teachers are recognizable with the procedure of getting
you got?
Customer: $150.
money?
3) Memorization;
31
5) Volunteers’ presentation before the rest of the class;
2.6 JUSTIFICATION
state idea, judgment and thought orally. While skill is the skill to do
(2) the students are too shy to express their ideas in English,
32
(3) the students sense worried if their mates will laugh at them,
(4) the students have little ability in mastering grammar, vocabulary and
pronunciation,
(5) only a few students have great willingness to speak in front of the
class and
a fine way to get the learners to practice saying to aim at language without
as: utilize dialogue for role plays, pastime simulation, argue discussion,
their outgoing competence by which they can get the talent to be able to
33
From the images of dialogue given already in the chapter, it is
2.7 HYPOTHESIS
With regard to the above literature review the following hypotheses have been
formulated.
34
CHAPTER 3
RESEARCH METHODOLOGY
fields, settlements and factories. The location of this school is far from the
main street. It makes the teaching and learning process run well because
the situation is conducive and quiet. Although this school is far from the
main street yet it is not difficult, because students easily get public
teachers.
The design used by the researcher for this research was action
system’ (226).
others might seem more like case or field studies. Action research is
36
the term implies, the intention of the researcher is to study real settings.
The variables and design of the research are often secondary to the
purpose, or are specified after the research has started (Mason and
identified a problem during the course of their work, see the merit of
37
2. It is evaluating and reflective as it aims to bring about change and improvement in
practice.
4. Changes in practice are based on the collection of data which provides the
The linking of the term ‘action’ and ‘research’ highlight the essential feature of
the method: trying out ideas in practice as a means of improvement and as a
means of increasing knowledge about the curriculum, teaching and learning.
The result is improvement in what happens in the classroom and school, and
better articulation and justification of the education rationale of what goes on.
Action research provides a way of working which links theory and practice into
the one whole: ideas-in-action. (Kemmis and Mc.Taggart in Richards and
Nunan, 1997: 63)
a. Planning
Develop a plan of action to improve what is already happening. The
38
researcher prepares everything that is needed in doing this action, for
instance he talks through problems and possible topics with collaborative
teacher which is as an essential stage in this plan. He prepares the lesson
plan that will be used in teaching speaking class, the material that is used
39
in implementing the action and the evaluation after conducting the action
to know the improvement of students’ speaking skill.
b. Action
Act to implement the plan. In this stage, the researcher implements the
learning activity that is focusing in speaking class by using dialogue. He
also gives pre-test, exercises and post-test.
c. Observation
Observe the effects of action in the context in which it occurs. In this
stage, the researcher observes the effects of action in the context in which
it occurs. Besides, the observer teacher also fills the observation sheet
about the teaching and learning process in the classroom to know the
situation when dialogue is applied in the speaking class.
d. Reflection
Reflect on these effects. In this stage, the researcher reflects how the
teaching and learning process runs. The function of reflection is to know
the strengths and the weaknesses of the action. The researcher makes an
evaluation from the result of the test and the observation done by the
researcher and collaborative teacher during the teaching and learning
process.
follows:
were identified include the factor causing the lack of speaking skill of the
40
students. The problems were identified by using three research tools, they
were:
a. Observation
The observation was done to know both the teacher’s and students’
behavior during the teaching and learning process, the model of class
b. Using test
c. Interview
The interview with the teacher was aimed to know the difficulties
speaking.
a. Preparing the materials and making the lesson plan about a certain
observation.
c. Preparing camera (to take pictures during the teaching and learning
41
process).
learning process (to know the situation of the class, what happened to
the students and the teaching and learning process when dialogue
skill).
3. Implementation
In this step, the researcher implemented the activities written in the lesson
dialogue.
4. Observing
data.
5. Reflecting
After carrying out the teaching learning process through dialogue, the
action. The researcher evaluated the process and the result of the
42
implementation of dialogue in English teaching. The data of each step
were analyzed, and the data was used to determine the next step in the
next action or cycle to reach the goal which had been determined before.
Ur (1996: p.135) suggests a scale of oral testing criteria. The students are
tested on fluency and accuracy, and may get a maximum of five points on
Accuracy Fluency
Little or no language produced. Little or no communication.
1 1
Very hesitant and brief
Poor vocabulary, mistakes in
2 utterances, sometimes difficult to
basic grammar, may have very Understand.
2
strong foreign accent.
Adequate but not rich
Gets ideas across, but hesitantly
vocabulary, makes obvious 3
and briefly.
3
grammar mistakes, slight foreign
Accent.
Good range of vocabulary, Effective communication in short
4
Occasional grammar slips, turns.
4
slight foreign accent.
Wide vocabulary appropriately
Easy and effective
used, virtually no grammar 5
communication, uses long turns.
mistakes, native-like or slight 5
foreign accent.
43
Total score out of 10: …………………
dialogue in teaching speaking, the researcher revised the plan for the next
The tools of collecting the data in the research were observational and non-
1. Observational techniques
The observation was done by the researcher and the collaborative teacher.
field note. Besides, during speaking class activities, the researcher also
2. Non-observational tools
The non-observational tools which were used for collecting the data were
a. Interview.
44
Interviews were a popular and widely used means in collecting the
The researcher interviewed the English teacher of the eighth year class
difficulties in speaking.
b. Speaking test.
The researcher gave speaking test to the students of VIII including pre-
c. Students’ diaries.
d. Questionnaires
The data, which were collected, were analyzed by qualitative and quantitative
data analyses. The qualitative data analyses were used to analyze the data that were
taken during the teaching learning process. The researcher used the indicators that
The quantitative data analyses were used to analyze the data from the result of
the teaching learning process. It was done to compare the students’ speaking skill
before and after the action or the result of pre-test and post-test. The mean of the pre-
test and the post-test would be calculated with the formulas as follows:
46
x y
x y
N N
in which :
47
CHAPTER 4
DATA ANALYSIS
4.1 AN INFLUX
The aims of this research are to know the extent of the improvement of students’ speaking
skill through dialogue activities and to identify the situation when dialogues are implemented in
the speaking class. This chapter presents the data analysis of action research conducted in class
In conducting this research, the researcher worked collaboratively with the English
teacher of class VIII, namely Mrs. IK. Besides, it was very important for the researcher to share
the information about his study to English teacher. The English teacher was not only operated as
the observer but she was also as a colleague for the researcher that helped him to plan, to revise
the research procedures and also to discuss the research result as a reflection.
The researcher conducted the action research in two steps. Firstly, he did the pre-research
then he conducted the action research. The procedure of this study can be seen in the table 4.1 as
follows:
48
Table 4.1: The summary of the procedure of the study
49
II. Research Planning Prepared the materials, lesson plan,
Implementation. teaching media, students’ exercise, and
( Cycle I ) everything related to the action.
51
Revising Adjusting the plan to solve the
weaknesses that occur during the
action. The next plan was to focus on:
52
Teacher explained the material
about comparing and describing
person based on physical,
appearance, and personality by
using degrees of comparison.
Teacher asked students to make a
group discussion in describing and
comparing their family members.
Teacher asked students to make a
group of three for interviewing
their friend then they exchanged
the role.
Teacher monitored the students’
activities.
Reflecting
The improvement of students’
speaking skill. The students were
more active and courageous to
speak.
The students were more
enthusiastic in joining the teaching
and learning process.
Most of the students were able to
pronounce the word correctly and
to use grammar correctly.
53
The students’ mean score in final
post-test was 7.2
The process of this research was divided into three parts, namely the condition before the
research, the implementation of the research consisting of cycle 1 and cycle 2, and the final
reflection.
The researcher did pre-research before the implementation of action research. The
researcher held pre-research in order to identify the problems that happened in teaching learning
process. In this step, he conducted the pre-observation towards the teaching learning process, pre
Based on pre-observation towards the teaching learning process and interview with the
teacher in Oct. 2017, the researcher identified that the students in this class were still weak in
speaking. It was related to the students’ speaking skill and the classroom situation. First, it was
related to the students’ speaking skill. The students felt unconfident to speak up in front of the
class because they felt hesitant and afraid if they made any mistakes. Besides, their limited
54
vocabulary was also one of the problems. Moreover, students had to think for long to create
sentences, so they could not speak fluently and they spoke with a lot of pauses.
55
Secondly, it was related to the classroom situation. The researcher also identified that the
teacher still used the conventional technique in teaching speaking, the teacher explained the
material too much and then asked the students to speak in front of class one by one using note. In
this case the students could not create what was on their mind spontaneously, because students
spoke by using notes and there was no variation in the learning activities. In more details, the
To identify the students’ speaking skill, the researcher gave pre-test. The pre- test was
held for the students of class VIII, which consisted of thirty three students. In the pre-test the
students were asked to describe the procedure how to make fried rice in front of the class in pairs.
56
Fluency test:
6 students 1 Little or no communication 18,2%
14 students 2 Very hesitant and brief utterances, 42.5%
sometimes difficult to understand
12 students 3 Gets ideas across, but hesitantly and 36.3%
briefly
1 student 4 Effective communication in short turns 3%
.
The low areas of students’ speaking skill could also be identified from the following
indicators. First, the students had problems in using grammar, pronouncing the words, and
creating a good sentence. Secondly, the students had difficulties to explore what was on their
mind, so they spoke with a lot of pauses. Besides, the students felt unconfident to speak in front
of the class because they were too shy and worried, if their friend would laugh at them. The
students could not pronounce the words well because of less practicing of the language.
b. Classroom Situation.
Before conducting the research, the teaching and learning process was not alive. The
teacher still used conventional technique in teaching speaking. The teacher usually taught his
students using the material printed on students’ handbook; it was called LKS without any
additional material from other resources, teaching aids, performing a dialogue and the
57
Besides, the teacher’s teaching technique was monotonous so that the students did not
have any interest in joining the lesson. It could be seen in the teaching learning process, the
students did not pay attention to the teacher’s explanation. Almost all of the students made some
noise. They talked to each other; others drew a picture in their book, even the researcher found
one of them sleepy in the class. The teacher’s teaching technique was not creative in instructional
process. For instance, in the speaking class, the teacher asked the students to prepare what they
were going to say in home. So, the students could not practice their ability to speak directly. This
Based on the condition before the research, the researcher concluded that there were some
problems in the teaching learning process that came from the teacher themselves and also the
students. The problems were: 1) the teacher’s teaching technique was not creative in instructional
process. He was monotonous in English teaching; 2) the students were passive during teaching
Considering from the facts above, the researcher planned and chose an appropriate
technique to solve the problems in order to make students became more active during teaching
learning process. The researcher decided to teach speaking using dialogues which were provided
by the course book. He believed that the use of dialogues would encourage the students to speak
and change their interest in learning English. It was believed that the use of dialogues would
58
Then the researcher designed the materials, lesson plan, students’ worksheet and
everything related to the action. The collaborative teacher helped the researcher to revise the
material, lesson plan, and also the students’ worksheet. The instructional plan was implemented
by the researcher as the teacher and the English teacher as the observer.
a. First Cycle
1) Planning
In the first cycle, the researcher made a preparation to conduct the research. He made a lesson
plan. He prepared teaching material based on the topic which was taken from the curriculum that
was about “Expressing of Surprise and Amazement” and “Direct and Indirect Speech”. The first
cycle was conducted in two meetings on 9 th Oct. 2017 and 11st Dec. 2017. The topic for the first
meeting was “Expressing Surprise and Amazement”, and for the second meeting was “Direct and
Indirect Speech. The teaching learning process of cycle 1 is shown in table 4.3 as follows:
59
Table 4.3. The schedule of cycle 1
The first meeting was conducted on Oct. 9 th, 2017. The topic was surprise and amazement
expression. The lesson started at 10.00 am. The teacher came to the class then greeted the
students and checked the students’ attendance. There were 2 students who were absent. In the
first meeting the class was very noisy. The teacher explained instructional process goal for the
lesson. Before the first meeting, the researcher already explained to the students that they were
Before the main activity, the teacher gave the leading question to the students containing
the material that they were going to learn. He asked the students “What is your reaction when you
hear bad news?” One of the students in the front answered “Oh, no”. Then, the teacher continued
to ask students, “What is your reaction when you hear good news?” The student in the corner
answered, “I’m happy to hear that”. The teacher gave two more questions, “What will you say if
you hear a news that surprises you?”, and “What news that make you surprised lately?”, but for
this questions no one tried to answer, so the teacher pointed two of the students to answer it. The
students’ last answers did not give a satisfaction, so the teacher continued to the main activity to
make the students understood about the material that they were going to learn.
60
The teacher distributed the copy of the material that they were going to learn containing
the dialogue of expressing surprise and amazement to bad news. The teacher read the dialogue
and asked the students to repeat after him. When doing this activity, it was found out that the
students’ pronunciation was still weak. For example, they could not pronounce the words like
examination, sucked, and feet correctly. Then, the teacher corrected the wrong pronunciations
since there were some mistakes. Besides, it could be seen that the students had limited
vocabulary. They asked the teacher the meaning of several words, for example good heavens,
don’t take it so badly, sucked out, that’s terrible and how dreadful. The teacher answered the
students’ question, and then students wrote the meaning of the words in their own book.
The teacher continued to teach expressing surprise and amazement to good news. The
teacher read the dialogue and asked the students to repeat after him. Same with the previous
expression, the students could not pronounce the words competition, announcement, and speech
correctly. The teacher corrected their pronunciations since there were some mistakes. But, in this
expression the students did not ask the teacher about the difficult words. It seemed that the
The teacher told to the students that they would learn about the expression of surprise and
amazement. From the dialogue given, the teacher asked the students to underline the expressions
of surprise and amazement. After having students finished the exercises, the teacher pointed the
students one by one to mention what the expression was. Almost all of the students answered it
correctly.
61
The teacher gave an open dialogue text, where students had to discuss and complete the
blanks of dialogue while using correct responses of surprise and amazement expression from the
provided situation. Then, the students worked in pairs. They completed the dialogue using their
own words based on the situation. The teacher walked around the class and pointed to the pairs to
practice the dialogue. The students still made some mistakes in pronouncing the words, but they
could complete the dialogue by using expression of surprise and amazement correctly.
The teacher asked the students to discuss and complete the dialogue text while using their
own words through role play in pairs. The dialogue should include the expression of surprise and
amazement. The teacher gave the provided situation to the students, where they had to develop
their own ideas into a good dialogue based on the situation. Then, the teacher asked some pairs to
practice the dialogue in front of the class, and others gave their comment. While practicing, the
students could not speak fluently. Some of them could not pronounce the words correctly, but
they could arrange a good dialogue with their own ideas differently to each other, although they
still made some mistakes in using the grammar. After practicing, the teacher asked the students to
write down their own dialogue on a piece of paper, and then the students submitted their work to
the teacher.
In closing, the teacher reviewed the lesson of what they had learned on that day, asked the
students difficulties, and summarized the lesson. The teacher ended the lesson by saying good
bye.
62
b) Second Meeting (08.30 am – 10.00 am)
The lesson was started on Wednesday, 11 st Oct. 2017. It was the third subject of that day
after the sport lesson. That was why some students were not in the classroom when the teacher
and the observer were coming, because the students had to change their sport shirts into uniform.
The teacher came to the class and greeted the students. Although they looked so tired but it was
not less than their spirit to study English. It was proven when the students answered the teacher’s
greeting cheerfully. The teacher checked the students’ attendance. There were 3 students who
were absent. The teacher reviewed the last material by asking some questions. The teacher
explained instructional process goal and gave 4 leading questions to the students. He asked the
students, “Have you ever given command to someone?”, “Have you ever told news to
someone?”, “Have you ever asked opinion about your appearance to someone?”, “What did you
say?” One of the students answered, “Shut up”. Others asked the meaning of appearance. The
teacher told the right meanings, and then the students answered the questions in their own words.
The teacher told the students that the lesson for that day was direct and indirect speech.
They were going to do the dialogue activity for using direct and indirect speech. The teacher
explained the pattern of direct and indirect speech. She gave the copy of direct and indirect
speech presented through dialogue. The students read and practiced the dialogue. They also asked
how to compose direct and indirect speech and how it changed in adverbial of time and places.
The teacher gave an open dialogue text, where students had to discuss and complete the
blanks of dialogue while using direct and indirect speech. Then, students worked in pairs. They
63
had to change direct into indirect speech and indirect into direct speech through dialogue of the
provided situation. They completed the dialogue while using direct and indirect speech. The
teacher walked around the class and pointed out to the pairs to practice the dialogue. Most of the
students could complete the dialogue while using direct and indirect speech correctly.
The teacher told to the students that they would conduct the dialogue through the
discourse chain. He asked, “Have you ever learned dialogue through discourse chain?” The
students kept silent, it seemed that they never heard or learned about the material before. The
teacher explained discourse chain by giving the example of the model entitled “invitation”. It was
headings showing who said what. From the discourse chain, “invitation” could be generated into
dialogue. The students were interested in the topic because they learned something new and then
they paid attention to the teacher’s explanation. It could be seen that the students were more
The next thing was the time for students to practice and compose the discourse chain into
dialogue containing direct and indirect speech. The teacher gave two exercises where students
had to conduct dialogue from the chart of discourse chain while using direct and indirect speech.
There were two situations, first was “Reminding a friend for the test” and the second was “Giving
the opinion”. The situations were presented through the chart of discourse chain. The students
made a group of two and three students. The groups looked at the chart of discourse chain, they
began to make dialogue related to the topic and did the roles play. The students enjoyed their
64
roles. The teacher found that all the students were trying to speak, although most of them did not
speak fluently yet it was better than that of the previous meeting. The teacher walked around and
monitored the students’ activity, some of them were asked to act out the dialogue in front of the
After having all the students already performed their dialogue, the teacher reviewed the
lesson of what they had learnt on that day, asked the students’ obstacle in composing and
practicing the dialogue, and summarized the lesson. Finally he ended the lesson by saying good
bye.
3) Observing
a) First Meeting
In the first meeting, the students were very noisy. The teacher had to speak loudly in order
to make students pay attention to him. But, it only took for a while, when the teacher explained
the material, the students responded to it well. Some students could not achieve the material well
because they chatted a lot. They were not focused on studying, so the teacher often asked some
questions to them. Besides, the students were passive during teaching learning process, they were
afraid to say something. When the teacher gave questions, they kept silent, they were afraid, if
they had made any mistakes. Briefly, in the first meeting there were many students who were not
active when they were joining the teaching learning process, and they did not have any courage to
speak English.
65
b) Second Meeting
In the second meeting the class was handled by the teacher. The students paid attention to
the teacher’s explanation, and the class was quiet. Most of the students could answer the
questions of direct and indirect speech correctly. They were more active than the first meeting
and answered all of the teacher’s questions voluntarily. When the teacher explained dialogue by
using discourse chain, the students were interested. They began enthusiastic to speak English
through the dialogue that they had made. They looked happy when they did that exercises
through role play in a group. Briefly, in the second meeting the students’ performance was better
4) Reflecting
After observing and analyzing the result of observation in cycle 1, the researcher and the
English teacher found several positive results and some weaknesses in the first cycle. They were
as follows:
a) Positive Results
1)
66
Table 4.4. The result of students’ speaking skill post-test 1
Speaking skill Score Indicators Percentages
test
Accuracy test:
5 students 2 Poor vocabulary, mistakes in 15.1%
basic grammar, may have very
strong foreign accent.
26 students 3 Adequate but not rich 78.8%
vocabulary, makes obvious
grammar mistakes, slight foreign
accent.
2 students 4 Good range of vocabulary, 6.1%
occasional grammar slips, slight
foreign accent.
Fluency test
1 student 1 Little or no communication 3%
8 students 2 Very hesitant and brief 24.3%
utterances, sometimes difficult to
understand
22 students 3 Gets ideas across, but hesitantly 66.7%
and briefly
a. Weaknesses
Although students were active yet there were some students who still
remained passive. When they did role play, the leader handled and spoke actively while others
became passive and only followed the leader. This technique could not really involve the students
in teaching and learning process, because the teacher could not monitor their conversation one by
one. Besides, some students felt unconfident to answer the questions. They seemed afraid of
The dialogue texts presented were too long and difficult, that is why
students felt bored because they could not really comprehend the texts well and understand the
whole meaning. Besides, the topic in the dialogue could not attract the students’ attention.
From the reflection above, it could be concluded that cycle 1 was not enough to solve the
students’ problem in improving their speaking skill. Based on the facts, the researcher felt that it
68
The researcher felt necessary to conduct the second cycle in order to solve the problems
that appeared in cycle 1 and to reach the goal, that was determined before, in improving students’
speaking skill. In the cycle 1 there were some students who still remained passive, they had
weaknesses to say something during the speaking class. The researcher revised the plan. The
dialogue texts given would be easier so that the students would not spend much time to
understand them. The activities, such as: interview and group discussion were planned to be used
in order to make students involved in taking the lesson. Besides, the use of picture as teaching
media would be used for helping the teacher to attract the students’ attention. By doing those
activities, the students were not easy to get bored and they were kept attentive for studying. The
second cycle was held to improve students’ speaking skill and also to make students become
Cycle 2
The action plan for the second cycle was made, based on the problems that were identified
in the first cycle. The problems were: 1) the students’ attention in learning English was still low,
2) there were some students who were still passive during the teaching and learning process, 3)
the dialogue texts were long and the topic could not attract the students’ attention.
Before doing the second cycle, the researcher and the observer teacher prepared the
materials, lesson plan, and the speaking test related with the action. They also worked
collaboratively to discuss about the dialogue text, by using interviews and group discussion,
69
which would be used in the classroom. The second cycle was conducted in two meetings also, on
23rd Oct. 2017 and 25th Dec. 2017. The topic for the first meeting was “Describing and
Comparing” and for the second meeting was “Expression of Likes and Dislikes”. The teaching
The first meeting was conducted on Monday 23rd, 2017. The teacher and the observer
came to the class and greeted the students. The teacher checked the students’ attendance. There
was no one absent on that day. After having explained the instructional process goals, the teacher
gave leading questions to the students related with the material. The teacher asked the students,
“How does your family member look like?”, “What type of face does she/he have?”, “Does
he/she have straight/curly/wavy hair?”, “Does he/she seems taller than you?” The students
answered the teacher’s questions together without raising their hands, so the teacher could not
listen to the clear answer. The teacher asked the students to answer the questions voluntarily.
Some students, who were active during the teaching learning process conducted by the
70
The teacher told that they would learn about describing and comparing persons by using
degrees of comparison. He gave the model of dialogue and asked some students to practice the
dialogue. The teacher explained the pattern of degrees of comparison briefly, and then he
explained the use of degrees of comparison for describing and comparing family members based
on their physical appearance and personality. The teacher delivered the picture of a man; he was a
father of a family. Through the picture, the teacher described to the students about his physical,
appearance and personality, and then the teacher presented it through dialogue. Besides, the
teacher also described how to compare a father in the picture with his family by using degrees of
comparison such as he is taller than…, his hair are longer than….etc. The teacher continued to the
main activity of the lesson. The teacher then delivered the picture of famous singer band namely
“The Corrs”. They were sisters. Most of students were familiar with the famous group band. The
students worked in pairs, they were asked to match the personnel of the member with the correct
description based on her physical appearance and personality in that picture. The teacher asked
the pairs to report their work. Most of them could answer it correctly.
In the next activity, the teacher asked some students to come in front of the class. She/he
told their friend about her/his sister/brother, and she/he compared it with herself/himself. In this
activity, the lesson was taught to students as how to use degrees of comparison to describe and
compare someone as well as to make them encouraged to speak English in front of the class.
Some students described and compared their family members in front of the class, they still made
mistakes in using the comparative degrees, such as ‘er’ and ‘more…’. He said “more smart
71
than..”, it must have been smarter. The teacher corrected their mistakes and asked the students to
remember their corrected version, so that they would not make any mistakes again.
The lesson continued with discussion then. The teacher asked the students to work in the
group of four. Each group discussed about their family members. They asked their partners to
describe their family members and compare them. The teacher gave one example of a dialogue
about the topic, and asked each group to do likewise. They then exchanged the roles, so that each
student in the group got their role to speak by asking and answering questions.
When students did the activity, the teacher monitored students’ activity by correcting the
students’ grammar and pronunciation. Before time was up, the teacher asked students’ difficulties
in describing and comparing their family members; afterwards the teacher summarized the lesson
The second meeting was conducted on Wednesday, 25th Oct., 2017. As usual, the teacher
greeted and checked the students’ attendance at the beginning. There was no one absent that day.
The teacher explained thoroughly instructional process goal. The lesson began with the teacher’s
leading question to the students, “Do you like pop music?”, “Do you like horror movies?” Some
students answered “yes” and others “no”. The teacher told that they were going to learn about
expression of likes and dislikes. He distributed among the students the model of dialogue text of
likes and dislikes expression. The teacher asked students to find the expression of likes and
72
dislikes from the dialogue given. The students found the expression of likes and dislikes, and all
the students could do that. The teacher gave jumble sentences presented in the line A and line B,
and students were asked to match the lines into the correct dialogue form. Then, he asked the
The activities are continued by role play. The students asked their partner whether he or
she likes or dislikes about the following topic, such as, “Do you like reading?, “What do you
think of Asian Star magazine?,” Do you like reading newspaper?”. Then, they exchanged the
roles. Students were enthusiastic in doing the activity. They tried to speak English willingly and
they often asked the teacher when they did not understand the English of several words.
In the main activity, the teacher asked students to work in group of three. They would
conduct the interview. First, the teacher explained about the interview, the components of
interview. Second, the teacher gave the topics of interview, and explained the procedure that they
would do in the interview. The students sat in a circle, student A interviewed B. C noted or
remembered B’s answers. After all of the questions, C reported B’s answer. Next, C interviewed
A while B noted, then B interviewed C and A noted etc. The topics were: music, movies, novels,
magazine and sports. They interviewed their friend whether she/he likes or dislikes about the
provided topics. In this activity, each group did the interview: Group in the front (consisted of
Gerard, Akilla and Nova) did the interview. Gerard interviewed Akilla such as, “Do you like
sports?”, “What kind of sports do you like?”, “Who is your favorite football player?” Akilla
answered, “Yes, I like”, “I like football”, “My favorite football player is Arjen Rooben played in
73
FC. Bayern Munich while Nova wrote Akilla’s answers in a piece of paper and reported Akilla’s
answer. He reported, “Akilla said she liked sports, she liked football, and her favorite football
player was Arjen Rooben who played in FC. Bayern Munich. Then, they exchanged their roles;
Akilla interviewed Nova, while Gerard wrote Nova’s answer and reported it and so on. In these
activities, the students conducted the dialogue by asking and answering questions, this situation
improved their ability to speak. The teacher walked around and monitored the students’ activity
in each group. The teacher corrected the students’ grammar and pronunciation.
Through the interviews, all the students were encouraged to speak and each student got
their role to explore their thoughts and opinions freely, so it was effective to make them become
confident to speak English in the class. This activity was suitable for the students to improve their
speaking skill. The teacher was satisfied in the result of teaching learning process in the last
meeting, because all the students were involved in teaching and learning process. They were
ii. Observing
During teaching learning process, the students looked more active than in the first cycle.
They looked enthusiastic in joining the lesson through the interview and group discussion that
rarely they had got earlier from the speaking class. The students were able to express their ideas
by having conversation with their friend. The result of the observation in the second cycle can be
explained as follows:
1. First Meeting
74
In the first meeting, students began to get involved in the lesson. Some of
them tried to speak English more often. When teacher asked them to have
for studying was effective to conduct speaking lesson because all students
were involved in the lesson and spoke up voluntarily. Each student got their
role to speak up. During the teaching learning process all the students paid
2. Second Meeting
interview. Through this activity, all the students got their role to deliver their
thoughts, and opinions. During the teaching and learning process, the
students looked more active, and their ability to speak English was also
improved. They were happy through the activity by posing and answering
questions during the interview. Students who felt ashamed in the cycle 1,
iii. Reflection
researcher and the observer teacher reflected the result of second cycle as follows:
75
a) The students were more active during the teaching learning process, b) the students
felt enthusiastic in following the activity of the lesson, c) all the students were
encouraged to speak during the lesson, d) most of the students could pronounce the
words well and created sentences in the correct grammar. They also got more
vocabulary from doing that activity, e) the students got more creative in creating the
dialogue, they could explore their ideas through the dialogue, f) they were more
confident to speak English through the activities, and they also spoke with less of
pauses.
Based on the result of observation and reflection, the researcher and the teacher concluded
that teaching speaking through dialogue encouraged and attracted the students to be active in
teaching and learning process. Dialogue also simulated the students to work together in pairs or
groups. The students could get their confident when they were speaking together with their
friends through the dialogue activities. By doing the activities, automatically practice was
provided to the students to speak English more. Moreover, the students showed that they had
made good improvement in speaking skill. The test in second cycle showed the improved result.
The results of final post-test are presented in the table 4.6 as follows:
76
Accuracy test: Poor vocabulary, mistakes in
1 student 2 basic grammar, may have very 3%
strong foreign accent
Adequate but not rich vocabulary,
12 students 3 makes obvious grammar
36.4%
mistakes, slight foreign accent.
77
Fluency test:
2 students 2 Very hesitant and brief utterances, 6%
sometimes difficult to understand
11 students 3 Get ideas across, but hesitantly 33.4%
and briefly
18 students 4 Effective communication in short 54.6%
turns
2 students 5 Easy and effective 6%
communication, uses long turns
Moreover, the result of cycle 2 showed a good improvement in students’ speaking skill. The
mean score of the pre-test was 4.5 and the mean score of the final post-test was 7.2. No one
A. Discussion
1.Result Finding
After analyzing the research result which were collected in several sources of data such as
field notes, pre-research observation report, lesson plan, audio recording, classroom material,
photograph and the score of pre-test and post-test, the researcher concluded several findings
78
which answered the research question as stated before. The research findings included the
improvement in students’ speaking skill through the implementation of dialogue in speaking class
a. The students’ speaking skill was improved through the dialogue activities.
The students were encouraged to speak and become more active during the
teaching and learning process. Besides, students were able to speak with the
correct grammar and pronounced the words correctly with small number of
pauses. They could explore their ideas and opinions by doing the dialogue
activities such as role play, group discussion and interview. The improvement
of the result of the action could also be identified from the comparison
between the main score of pre-test and post-test. The mean result for pre-test
the dialogue activities, the situation in the class was more alive. It was proven
learning process. The students were more active in the teaching and learning
process by asking and answering questions during the lesson. They also
with their friends through the activities. The students’ attention was also
improved. They did all the assignments and exercises given by the teacher
79
more seriously.
process. The students were not feeling bored with the lesson because there
were some activities such as; role play, group discussion, interviews, using
discourse chain and picture that they rarely had before. Before this research
the exercises provided by LKS, they did not have any opportunities to practice
the expression by using their own words directly. By doing dialogue activities
the students could practice their speaking in real situation. So, it improved
their speaking skill better when practicing it in real speaking situation rather
than only writing and then reading it. The above-mentioned improvements are
presented as following:
80
The achievement of The achievement of The achievement of
students test score speaking test was low. speaking test was
improved.
From accuracy test: From accuracy test:
81
From fluency test: From fluency test:
The students who got There was no student
score 1 in pre-test: who get score 1 in
6 students final post-test.
The students who The students who got
got score 2 in pre- score 2 in final post-
test: 14 students test: 2 students
The students who got The students who got
score 3 in pre-test: score 3 in final post-
82
12 students test: 11 students
83
The improvement of Students always did a Students did various
students’ activity. monotonous activity in activities in each
2. Students’ Diary
Besides the observation and test analysis, the researcher also investigated the students’
diary. Students’ diary was conducted to find the significant result of this research from the
students’ side as the subject of teaching and learning process through the dialogue activities. In
this research, the students wrote a diary. It was made in the end of cycle 2.
Many of students wrote their expressions and their feelings about the teaching and
learning process that they had followed. The researcher had found that the students were enjoying
the teaching learning process. According to some of the students, teaching and learning process
was difficult yet dialogue made them begin interested in the English lesson because there were so
many activities that they could do. Students’ expressions and feelings indicated that the teaching
and learning process was effective. The students felt comfortable and enjoyed the lesson as well.
Based on the students’ diary, it was seen that there was improvement in the students’
interest. It could make the students learn speaking easily and they got new atmosphere in the
84
class. And as a result, the students’ speaking skill was improved.
Based on the research above, the researcher believed that the use of dialogue technique
could improve students’ speaking skill. It was proven by the result of students’ score before
research and after research. By using the dialogue technique in teaching speaking, the students
85
CHAPTER 5
CONCLUSION
5.1CONCLUSION
This particular research had the aim to improve students’ speaking skill in the eighth class
of Paradise School, Lahore. In doing this research, the researcher as the teacher worked
collaboratively with one another English teacher as the observer through some processes, such as:
1) identifying the research problems, 2) analyzing and focusing the problems in speaking class, 3)
implementing the research plan and 4) discussing the result of the research.
After analyzing the result of the action research, it can be seen that teaching speaking
through dialogue can improve students’ speaking skill. It is proven by the result of the test score.
The mean score of pre-test before the research was 4.5 and after the research, it improved to 7.2
in the final post-test. It means, the dialogue really improved the students’ speaking skil,l
especially in using the correct grammar, using the appropriate vocabulary, and pronounce the
words correctly.
The improvement of students’ speaking skill was also supported by the improvement of
teaching learning process in the classroom. Dialogue was implemented effectively in the speaking
class. The students were interested in joining speaking class when the teacher applied dialogue
activities technique and the situation in the class was more alive. Based on the result of the study,
86
it can be said that the use of dialogues can provide new vocabulary and grammar construction
which can be developed by the students as the basis to speak. By doing the dialogue activities
such as role play, group discussion and interview, the students were more active in joining the
lesson because all of them got their roles to speak. They also did the tasks and exercises more
seriously before the time was up. By practicing to speak in every meeting, the students were
It also made them to speak more correctly and fluently. Besides, the students’ motivation
was also improved. It was seen through the students’ participation in performing the dialogue in
pairs or groups voluntarily and in the students’ participation for answering the teacher’s questions
From the conclusion above, it can be said that dialogue is the appropriate technique to
5.2IMPLICATIONS
After implementing the research, there were improvements in students’ speaking skill that
covered speaking accuracy and fluency, the students’ behavior in the teaching learning process,
students’ learning activities and the classroom atmosphere. Dialogue given text helped the
students to comprehend the vocabulary more easily. Through the dialogue activities, students
explored their ideas, opinions and thoughts in the real communication freely. The activities
presented in the dialogue had an impact on students to be more active and courageous to speak.
87
The improvement of students’ behavior also changed the classroom atmosphere from boring to be
more alive.
Teaching speaking through dialogue was effective and efficient as it was done by the
various activities. That is why it was necessary to choose the appropriate activity that could be
presented through dialogue such as role play, group discussion and interview. Through those
activities, students were more confident to speak in front of their friends because all of them had
some role to speak. By practicing the dialogue activities in each meeting, the students were able
opportunities to practice it with the correct pronunciation and use various grammatical patterns
that are important in oral communication. The role of dialogue itself is to help students to develop
their conversation skills that can be applied in the real communication situation.
5.3 SUGGESTIONS
Here are presented some suggestions related to the research. The researcher hopes that the
suggestions will be useful for the English teachers, the students, the other researchers and for the
institution as well.
1. The Teacher.
Through this research, it is hoped that the teacher will use dialogue in teaching speaking,
because it is proven that teaching speaking by using this technique can improve students’
88
speaking skill. In the speaking class, students need more practices to speak up so that the teacher
should be able to create speaking activities which can make the students get more chances to
speak up. It is better for the teacher to use dialogue in various ways or activities such as role-
play, group discussion and interview in order to make students enjoy the lesson. Besides, through
the real practices conducted in dialogue, the students can improve their skill to speak English
freely.
2. The Students
The students are expected to be more active in the teaching learning process. They should
pay more attention to their teacher while he is explaining the material; so that they can do the
exercises better. Through the students’ participation in the class, the teaching learning process
will run well and the students can fulfill the instructional goal which has been expected before, at
This study discusses the improvement of students’ speaking skill through dialogue in the
eighth year students of middle school. The researcher hopes that this technique can be applied by
the other researcher at the other levels of students. It is also hoped that the other researcher will
4. The Institution
The institution of education should provide and complete the facilities that can improve
89
the quality of teaching English for their students. If there are some facilities, the teacher is hoped
to use those facilities to support the teaching learning process especially in teaching and learning
As a conclusion, the researcher just wants to add that this research was quite insightful to
not only him but also to the other teachers of the school as it helped in understanding the effectual
way to improve teaching and learning situation for English speaking Skill. It also changed the
researcher’s own methodology of teaching and the observer’s feedback helped him a lot in
improving the teaching situation. So this particular research work was just like finding a treasure
of knowledge and skills in the specific field of speaking English through dialogue.
90
REFERENCES
Bell, J. (1993). Doing Your Research Project. Buckingham: Open University Press.
Brown, G. & Yule, G. (1983). Teaching the Spoken Language. Cambridge: Cambridge
University Press.
Burn, A. (1988). Collaborative Action Research for English Language Teacher. Cambridge:
Byrne, D. (1997). Teaching Oral English. Harlow England: Longman Group. Cakir,
Ismail. 1999. Bringing External Situations into the ELT Classrooms Through
Dialogues. http://www.htmag.co.uk/feb09/less01.html.
Cole, P, G & Chan, L. (1994). Teaching Principle and Practice. London: Prentice
Hall.
http://www.usingenglish.com/articles/teaching-speaking-conversation.html.
Education. http://www.isetl.org/ijtlhe/.
Dougill, J. (1994). Drama Activities for Language Learning. London: Macmillan Publishers
Ltd.
91
Fauziati, E. (2002). Teaching of English as Foreign Language. Surakarta: Muhammadiyah
University Press.
https://ndsim.esec.pt/pagina/si/docs/01the_meaning_of_intercultural_dialogue.pdf
University Press.
Harley, B., Allen, P., Cummins, J., & Swain, M. (1990). The Development of Second
University Press.
http://iteslj.org/Technique/Kayi-TeachingSpeaking.html
http://gaining.educ.msu.edu/resources/node/401
92
Mason, E. J. & Bramble, W.J. (1997). Research in Education and the Behavioral Sciences.
Mattews, A., Spratt, M., & Dangerfield, L. (1989). At the Chalkface (Practical Technique in
University Press.
Mead, N.A. & Rubin, D. L. ( Year) Assessing Listening and Speaking Skills. ERIC.
Digests. www.ericdigest.org/pre-923/speakinh.htm
University Press.
Stevick, E, W. (1994). Teaching and Learning Languages. New York: Cambridge University
Press.
93
Sumanto. (1995). Metodologi Penelitian Sosial dan Pendidikan. Yogyakarta : Andi Offset.
Tarone, E. & Yule, G. (1995). Focus on Language Learner. New York: Oxford University
Press.
Press.
University Press.
www.sfu.ca/dialogue/study+practice/index.html
http://www.businessdictionary.com/definition/skill.html.
http://www.esl.com/od/businessenglish.dialogues/a/b-dialogues.html.
http://www.htlmag.co.uk
http://www.press.umich.edu/pdf/0472032038.web.pdf
94