TASK FOR ONLINE CLASS (5 APRIL 2020)

Watch the youtube video entitled Emails in English - How to Write an Email in English - Business English Writing.
While watching the video, complete the following table:

EMAIL COMPONENT / Email type: NEUTRAL/INFORMAL Email Type: FORMAL

GREETINGS Hello + name …

i) Dear + name
Hi + name …
ii) How are you?

OPENING Phrases used: Phrases used:

STATEMENT
Do you know when database issues i) I’m writing with regard to
will be fixed?
ii) I wanted to follow up on

iii) I would like to ask about

iv) I’m concern about…

v) I need to bring something to your attention

SUPPORTING DETAILS
When providing details. Keep it less that is between two to three sentences.
 Put these sentences in a new paragraph

Phrases use to signal change of topic:

i) There’s one more thing I’d like to discuss with you

ii) Regarding …

CALL FOR ACTION - For urgent matters:

i) Please….. by tomorrow at the latest

ii) As a matter of urgency, you need to….

For not so urgent matter:

i) Could you please …

ii) I would like you to…

SIGN OFF Phrases you can use: Phrases you can use:

i) Cheers, i) Regards,
ii) Best Wishes,
ii) Take care,