Quality Policy

Saama Technologies
www.saama.com QMS

Quality Policy

Document Revision History

Version Effective Date Author Description of Changes made
1.0 14-Jul-2017 <<New Field Baselined version that supersedes all the previous versions.
Introduced>>
1.0 24-Jul-2018 Nagarajan Seshan Document versioning is reset to 1.0 and Template /
Document ID reset to align with the new Document
Management System.
2.0 Refer DMS Ashish Sharma Periodic review of document completed, References of the
Document ID updated as applicable in line with DMS.

Template ID: 3 Document ID: 29

Internal
Template Version: 2.0 Document version: 2.0
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 Quality Policy
Saama Technologies
www.saama.com QMS

Contents
1 Purpose _______________________________________________________________ 3
2 Acronyms and Definitions _________________________________________________ 3
3 Scope _________________________________________________________________ 3
4 Policy _________________________________________________________________ 3
5 References _____________________________________________________________ 3
6 Annexure ______________________________________________________________ 3

Template ID: 3 Document ID: 29

Internal
Template Version: 2.0 Document version: 2.0
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 Quality Policy
Saama Technologies
www.saama.com QMS

1 Purpose
This document sets the direction for the definition and implementation of an effective Quality
Management System in the Organisation

2 Acronyms and Definitions

Term Definition
QMS Quality Management System

3 Scope
This is applicable to all the elements of the QMS.

4 Policy
“Saama Technologies is committed to deliver high-quality, innovative software solutions &
services that exceed customer expectations and meet relevant legal and regulatory requirements
through an organizational culture that encourages continuous improvement and individual
commitment to Quality.”

 The Saama Quality Management System (QMS) is established as an organizational framework

consisting of Policies, Procedures, Guidelines and Checklists to meet the objectives of its Quality
Policy with respect to our Client Projects.

 Saama Executives, Management and Associates are committed to Quality Control by

implementing the policies, procedures and guidelines as per the Saama QMS, and/or adhering to
Client’s policies, procedures and guidelines as per Client’s project requirements.

 All associates within Saama are individually responsible for the quality of their work. Saama
provides relevant training to assist all associates to achieve the required standards.

 While we endeavor to produce quality work and services that we can be proud of, we have
to recognize that there may be instances of non-conformances in the system. Whenever such
non-conformances are observed by customer or during Internal Audits, we assure that
corrective and preventive actions are implemented after analysis.

 We are committed to continuous improvement of our Quality Management System based upon
efficient business processes, best practices, and customer feedback.

5 References
Sr. No Document Name Document ID
1 Quality Manual 32

6 Annexure
Nil

Template ID: 3 Document ID: 29

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Template Version: 2.0 Document version: 2.0
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