TCL Pixi3-3.5 TF: L1 Service Manual

L1 Service Manual TCL Communication Ltd.
Pixi3-3.5 TF
A463BG
Rev. Page
2.0 A463BG Level 1 Service Manual 1/22
All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
Note: this manual is non-contractual and TCL Communication Ltd. can modify it without prior
notice on the characteristics of described equipments.
ST
2.0 2015-07-15 1 official version Peter Ye Alex
1.1 2015-06-03 Preliminary draft Peter Ye Alex
1.0 2015-05-29 Preliminary draft Peter Ye Alex
Rev. Date Modification description Prepared By Checked By Approved By
Rev. Page
Content
1. General .............................................................................................................................................. 4
2. Portable Label ................................................................................................................................... 5
2.1. Label zones ....................................................................................................................................... 5
2.2. Commercial label position ................................................................................................................ 5
2.3. Commercial label samples: .............................................................................................................. 6
2.4. L1 Spare Part List .............................................................................................................................. 6
2.5. Accessory .......................................................................................................................................... 7
2.5.1. Charger ....................................................................................................................................... 7
2.5.2. Battery ........................................................................................................................................ 7
2.6. Maintenance policy ........................................................................................................................... 8
2.6.1. For handset: ............................................................................................................................... 9
2.6.2. For standard accessories (charger, battery) ............................................................................ 9
2.6.3. If input the following codes on handset, you can: ................................................................... 9
2.6.4. User Data Format reset introduction......................................................................................... 9
2.7. Cell phone maintenance ................................................................................................................. 10
2.8. Invoice check .................................................................................................................................. 10
2.9. IMEI Check ....................................................................................................................................... 11
2.10. Humidity sensitive sticker Check ............................................................................................ 11
2.11. Visual Mechanical inspection .................................................................................................. 12
2.12. Accessories inspection ........................................................................................................... 13
2.13. Cell phone maintenance procedure ........................................................................................ 13
3. Replace the handset parts .............................................................................................................. 16
3.1. Preliminary ...................................................................................................................................... 16
3.2. Precaution ....................................................................................................................................... 16
3.3. Battery test ...................................................................................................................................... 17
3.3.1. Charging Process .................................................................................................................... 17
4. Tools ................................................................................................................................................ 19
4.1. Kill Switch Tool ............................................................................................................................... 19
Equipments requested when reset： .................................................................................................... 19
4.2. Install Kill Switch and use it ........................................................................................................... 19
Rev. Page
1. General
Pixi3-3.5TF （ A463BG ） is a cellphone with MTK MT6581 platform (1.3GHz Dual Core), and
BT/WLAN/MP3, social network service etc. functions. It can work with the GSM (850/900/1800/1900),
UMTS 850/1700/1900(B2/4/5).
Detail features
Terminal Form Factor Cell phone
Design
Dimensions (mm) 112*62*11.9mm mm
OS Open Operation System Android 4.4
GSM bands GSM (850/ 900/ 1800/1900)
UMTS bands UMTS B2/4/5
Bear EDGE Class Class 10
GPRS Class Class 10
WLAN 802.11b/g/n
Main Display dimension (Diagonal physical
3.5" full touch screen
size)
Display Main display PPI (unit: pixel/inch) 116
Main display touch technology Capacitive
Main Display Orientation Portrait
BT BT support or not BT 4.0
FM FM Radio (RDS) RDS
Camera Main camera 2.0Mpxl (AF)
ROM（eMMC） 4GB
Memory
RAM 512M
Android default scope ( AAC LC/LTP, AAC+,
Audio enhanced AAC+, AMR-NB, AMR-WB, FLAC,
Format support MP3, MIDI, Vorbis, PCM/WAVE)
Android default scope (H.263, H.264 AVC,
Video MPEG-4 SP, VP8)
Battery Battery capacity (mAh) 1150mAh
Rev. Page
2. Portable Label
2.1. Label zones
2.2. Commercial label position
Rev. Page
2.3. Commercial label samples:
2.4. L1 Spare Part List
You could also refer to: https://css.tclmobile.cn/Forlog/ for the latest SPL.
Rev. Page
2.5. Accessory
2.5.1. Charger
2.5.2. Battery
1) Battery picture
Rev. Page
2) Battery feature
Model Element Capacity

Battery Li Lithium 1150mAh
3) Battery life.
The bellowing table shows the nominal battery life respectively in standby and talking mode. These
typical values are expressed in normal temperature with battery initially full charged and under good ratio
coverage. Battery range depends on the network characteristics, the ambient temperature and
particularly on movement.
Pixi3-3.5 TF
TF Power pack
Standby (paging 5) Voice talk time(Pmin with DTX ON)
Power pack Lithium 381h@2G; 286h@3G 6h@2G; 5.7h@3G
4) Battery charge time.

For a normally discharged battery which has not been stored for long time, the charge time
listed as below table.
Mode Typical Charge time

Power pack Lithium 3 hours
Note:
 If the battery is new, charge it before use. Battery icon will appear after charging a short
time.
 If the battery is deeply discharged, battery icon will appear after charging several minutes
and accompany with a slight sound.
2.6. Maintenance policy
This chapter describes the maintenance of the Pixi3-3.5 TF A463BG series phones authorized at L1 repair
centre. The maintenance operations can only be performed in approved repair centres.
Main L1 maintenance operations are as following:
Rev. Page
2.6.1. For handset:
1) Warranty check
2) Function test
3) Factory reset
4) Replacement of the defective handset.
2.6.2. For standard accessories (charger, battery)
1) Warranty check
2) Functional check
you should do factory reset after functional check if you find the failure.
3) Replacement of defective accessories
2.6.3. If input the following codes on handset, you can:
Code Description
*#06# Display IMEI number
*#2886# Enter Auto Test mode
*#3228# Check current SW version by inputting this code at dial
mode
End user format Long press volume up key +power key
2.6.4. User Data Format reset introduction
How to use: Long press Power Key + Volume up key in power off mode to enter recovery mode.
When to use: If you can’t start your handset or when you start your handset, there will be something wrong
with it, like can’t charge or can’t charge normally and so on.
What does it do when you use End user format function: it will format end user area, and your handset
will come back to factory model, everything you save or set in the handset (except SIM card) will be lost.
Rev. Page
Detail steps：
1. Long press “power” key + “volume up” key, enter the Data Format interface,
Press volume up /volume down key to select language, press “power” key to confirm;
2. Press volume up /volume down key to select “wipe data / factory reset”, press power key to confirm;
3. Press volume down key to select “Yes—delete all user data” and the press “power” key to double
confirm the factory reset;
4. Factory reset complete, press volume key to select “reboot system now” and press power key to confirm.
2.7. Cell phone maintenance
1) Equipments for handset test.

 Handset with full power.
 One SIM card.
2) It is recommended the following tools:
 One PC with Windows 2000/NT/XP/Windows 7.
 One ampere meter for charger current test.
2.8. Invoice check
1. Check warranty status of Handset by POP (Proof of Purchase) firstly.
2. If the end user lost his POP, then consider the data code on commercial label as the purchasing day.
Date code: (GEX)

Coding day
Coding month
Coding year
Rev. Page
Note:
Coding Day Coding Month Coding Year
Day Month Year
st
1 1 E January O 2005
2 2nd F February P 2006
… … G March Q 2007
th
9 9 … … … …
A 10th O November Y 2015
th
B 11 P December Z 2016
… …
U 30th
V 31st
3. If IMEI sicker (commercial label) is lost but the phone can be power on, input “*#2886#” at dial
mode and then select “MANU”-> “TRACABILITY” to check date code, IMEI info, CU-REF, PTH(PTM),
etc.
2.9. IMEI Check
1) Power on the handset, enter *#06#

2) If the IMEI sticker in the metal sheet is not lost:
We should make sure that the IMEI number must be the same with the one on the IMEI sticker; if not,
it’s out of warranty policy.
2.10. Humidity sensitive sticker Check
If humidity sensitive label is not good, the cell phone will be considered as out of guarantee.
 Liquid was detected by humidity sensitive label
Rev. Page
 Position of humidity sensitive sticker.
Humidity sensitive sticker is on the button of furnished back cover.
2.11. Visual Mechanical inspection
Mechanical warranties check items:
1) Corrosion
 Corrosion on the USB connectors, SIM connectors, and other metal surfaces
2) Hole
 Holes (Diameter > 1mm) on any surface, including front casing, decorate frame, battery cover,
LCD Lens, keypad.
3) Bump
 Bumps (Diameter>1mm) on any surface, including the front casing, decorate frame, battery cover,
LCD Lens, keypad
4) Scratch (length > 3mm)
 Scratches on any surface, including the front casing, furnished frame, battery cover, LCD Lens,
keypad
5) Distortion
 Bend, twisted or crushed on the h/s, cover/casing or connectors
6) Broken
Rev. Page
 LCD broken, casing broken, cover broken

7) Dropped.
 Keypad tear off, LCD lens, connectors fallen off
8) Gap:
 External physical damage relating to abnormal use, like front case and frame opened
9) Others:
 Damage caused by disassembly like wrong part assembly, lost of components
 Use in abnormal environment like too high temperature with plastic melts
2.12. Accessories inspection
Accessories warranties check items:
1) Any use in abnormal temperature, other than the one specified in the user manual. Any evidence of
plastic/casing melted.
2) Any mark of food or liquid around the accessory or in the USB socket.
3) Any evidence of mechanical shocked which damage the enclosure of the charger or headset.
4) Any mark of tentative of disassembly the accessory
5) Any abnormal use which induce wire damage, wire broken or USB socket deformed.
2.13. Cell phone maintenance procedure
1) Check that the SIM card is set correctly.
2) Power on the cell phone.
3) If the cell phone asks to input NCK code, which means it is SIM locked, and can only be worked with
dedicated SIM card. Use the correct SIM card.
4) Enter the phone code if necessary.
5) If power on, test step by step with the auto test code:
Press *#2886# in dial screen and then you will see the interface displaying the SW version. Select
“Auto” to start the auto test, or select “MANU” to do the MMI test manually.
If one of the test failed during “Auto” test mode, it will ask you “Restart?”, press “YES” to restart the auto
test from the first one and “NO” to exit the auto test, while “NEXT” to continue the auto test.
Rev. Page
 Traceability
I. You can get information such as PT:1, PFT:1 BW:1, MMI:0, FT:1
II. Press “Pass” to continue.
 Touch Panel
I. “Please draw on the yellow area” according to instructions and it will show “TEST
RESULT: OK!”
II. Press “PASS” to continue.
 LCD
I. You will see the LCD display three colors - RED, GREEN and BLUE - if it functions well;
II. Press “Pass” to continue.
III. You will see the LCD displays black if it functions well;
IV. Press “Pass” to continue.
V. You will see the LCD displays grey if it functions well;
VI. Press “Pass” to continue.
VII. You will see the LCD displays grey level if it functions well;
VIII. Press “Pass” to continue.
IX. You will see the LCD displays white if it functions well;
X. Press “Pass” to continue.
 Keypad
I. Press the key displayed on the screen. The key on the screen will be dark when you
press it if it functions well;
II. Press “Pass” to continue;
 LCD Backlight
I. The screen backlight will be flashing if it functions well;
 Main Camera
Press “Pass” to continue if the camera functions well;
 RECEIVER/SPEARKER
Rev. Page
I. will play a sound record if it functions well;
 MIC
I. Rub the MIC with your finger，You can heard the sound from the receiver if functions well
II. Press “PASS” to continue.
 VIBRATOR
I. You can feel the phone’s vibrating if it functions well;
II. Press “Pass” to continue
 HEADSET
I. You can hear the sound after insert the headset if it functions well
II. Press “Pass” to continue
 USB/Charger
I. Insert USB cable according to instruction, then it will say “USB:OK/Charging :OK” and
Charger LED will turn on if it functions well;
II. Remove USB cable according to instruction
III. Press “Pass” to continue;
 SIM CARD
I. Insert SIM card and the phone will detect it if functions well;
 Memory Card
I. Insert SD card and the phone will detect it if functions well;
 Battery Temp
It will display “Temp range: 20~50”, “current is xxx” and the value of “Battery content”/
“Battery Voltage” if it functions well;
 Bluetooth
Bluetooth will search automatically and it will display device address if it functions well;
 WIFI
It will search for WIFI hotspot and display searched result on the screen if it functions well;
Rev. Page
 GPS
It will run GPS and search for satellite, and then it will display info such as “PRN”, “SUR”, etc.
on the screen if it functions well;
3. Replace the handset parts
3.1. Preliminary
Before any disassembly (except the antenna), the back cover, battery and SIM card must be removed
firstly.
3.2. Precaution
The heart of the handset contains all digital circuit (microprocessor, ASIC, memories, display, keypad, etc)
and the high-frequency transceiver circuit which is protected by the upper and lower cover.
However, some ESD sensitive area is completely or partially visible (keypad keys, micro-SIM drive, etc).
In order to prevent any risk of ESD damage during disassembly or assembly of the handset, the operator's
wrist should be grounded.
This picture illustrates the connection. The operator wears an electrostatic conduct bracelet which
connected to an anti-static pad. And the pad place on the work surface which connected to the metal
structure workbench, the whole being earthed.
Rev. Page
3.3. Battery test
3.3.1. Charging Process
1) Table 2.1 describes the various events related to a standard charger connected to a cell phone.
Pixi3-3.5TF A463BG
Cell phone status before

ON OFF
charger connected
Display lights up and following battery icon displayed:
During charging
Sequential icon flashing:
Following fixed battery icon display :
After charging
(charger connected)
Table 2.1 Battery charge status on handset
2) If the display does not light on or battery icon does not flash when the charger or the cell phone’s
charge function is defective with mechanical or electronics.
In this case:
a) Replace the charger to charge.
Rev. Page
 Confirm it works correctly or not.
 If it can not work correctly after change charger
b) Then change another battery to charge again.
 Confirm it works correctly or not.
c) Check the Charge connector on the cell phone.
 If it is damaged, replace the cell phone.
3) For a normally discharged battery (with not a long time of storage), charging time listed on below table
Battery Typical Charge Time
Lithium 3 hours
4) Battery specification
Type Lithium
Nominal Voltage 3.7V
Capacity Minimum 1150mAh
Charge Method CC / CV (Constant Current / Constant Voltage)
Standard Charge Current 0.5C
Max Charge Current 1C
Max Recommend charge Voltage 4.2V
Max Discharge Current 1C (for continuous discharging mode)
Discharge Cut-off Voltage 3.0V / cell
Operating temperature
Charge 0 ~ +45℃
Discharge -20 ~ +60℃
Storage Temperature
1 month -20 ~ +60℃ (*)
3 months -20 ~ +45℃ (*)
1 year -20 ~ +20℃ (*)
Storage Relative Humidity 65±20%
Note: The capacity recovery rate should be more than 80% under the shipment status.
Rev. Page
4. Tools
4.1. Kill Switch Tool
It is authorized to do factory reset in repair center. This reset tool of Pixi3-3.5 TF is called “kill
switch tool”. After resetting, the end user’s personal information will be erased. So please backup
user date before resetting.
You can download tool from CCS website: https://css.tclmobile.cn/.
Equipments requested when reset：
⑴ A handset with full charged battery;

⑵ PC with windows system and network enabled;
⑶ A USB cable.
⑷ Dongle.
4.2. Install Kill Switch and use it
1. Kill Switch is an installation tool, users only need to get the latest version of the tool package, and then
install it directly.
Please refer below steps to use the tool.
1) Install the tool package and install the tool.
2) Insert the dongle.
3) Double click the tool icon to run the tool.
4) Select the correct project name. Please also make the ‘Fmt User Data’checked. Please also make sure
you have backed up user data.
5) Click start button.
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6) Connect your device to PC as message showed on the tool.
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7) Tool prompt operation result.
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If you have any question or problem, please feel free to contact us.
Thanks for your cooperation.
TCT Mobile Phone

Global Customer Service TS Dept.
MAY29th, 2015
Rev. Page

TCL Pixi3-3.5 TF: L1 Service Manual

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L1 Service Manual TCL Communication Ltd.

2.0 A463BG Level 1 Service Manual 1/22

1.1 2015-06-03 Preliminary draft Peter Ye Alex

1.0 2015-05-29 Preliminary draft Peter Ye Alex

Rev. Date Modification description Prepared By Checked By Approved By

2.0 A463BG Level 1 Service Manual 2/22

2.0 A463BG Level 1 Service Manual 3/22

2.0 A463BG Level 1 Service Manual 4/22

2.1. Label zones

2.2. Commercial label position

2.0 A463BG Level 1 Service Manual 5/22

2.3. Commercial label samples:

2.4. L1 Spare Part List

2.0 A463BG Level 1 Service Manual 6/22

2.0 A463BG Level 1 Service Manual 7/22

Model Element Capacity

Power pack Lithium 381h@2G; 286h@3G 6h@2G; 5.7h@3G

4) Battery charge time.

Mode Typical Charge time

2.6. Maintenance policy

Main L1 maintenance operations are as following:

2.0 A463BG Level 1 Service Manual 8/22

2.6.1. For handset:

4) Replacement of the defective handset.

2.6.2. For standard accessories (charger, battery)

3) Replacement of defective accessories

2.6.3. If input the following codes on handset, you can:

2.6.4. User Data Format reset introduction

2.0 A463BG Level 1 Service Manual 9/22

2.7. Cell phone maintenance

1) Equipments for handset test.

2.8. Invoice check

1. Check warranty status of Handset by POP (Proof of Purchase) firstly.

Date code: (GEX)

2.0 A463BG Level 1 Service Manual 10/22

2.9. IMEI Check

1) Power on the handset, enter *#06#

2.10. Humidity sensitive sticker Check

2.0 A463BG Level 1 Service Manual 11/22

 Position of humidity sensitive sticker.

Humidity sensitive sticker is on the button of furnished back cover.

2.11. Visual Mechanical inspection

Mechanical warranties check items:

2.0 A463BG Level 1 Service Manual 12/22

 LCD broken, casing broken, cover broken

2.12. Accessories inspection

Accessories warranties check items:

2.13. Cell phone maintenance procedure

1) Check that the SIM card is set correctly.

2) Power on the cell phone.

4) Enter the phone code if necessary.

2.0 A463BG Level 1 Service Manual 13/22

II. Press “Pass” to continue.

II. Press “PASS” to continue.

II. Press “Pass” to continue.

IV. Press “Pass” to continue.

V. You will see the LCD displays grey if it functions well;

VI. Press “Pass” to continue.

VIII. Press “Pass” to continue.

X. Press “Pass” to continue.

II. Press “Pass” to continue;

I. The screen backlight will be flashing if it functions well;