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  • Waiter Training Plan PDF

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    Gagan Mandavkar
    44 views2 pages
    The training plan outlines 28 tasks for waiters to learn, grouped into categories like hygiene, safety, food handling, customer service, and post-operation activities. Key tasks include maintaining hygiene, complying with safety rules, serving food and beverages using various equipment, performing different types of food service, greeting and taking orders from customers, and organizing activities after hours like replenishing supplies and clearing seating arrangements.

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    207097653-Waiter-Training-Plan.pdf

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    The training plan outlines 28 tasks for waiters to learn, grouped into categories like hygiene, safety, food handling, customer service, and post-operation activities. Key tasks include maintaining hygiene, complying with safety rules, serving food and beverages using various equipment, performing different types of food service, greeting and taking orders from customers, and organizing activities after hours like replenishing supplies and clearing seating arrangements.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pdf or txt
    44 views2 pages

    Waiter Training Plan PDF

    Uploaded by

    Gagan Mandavkar
    The training plan outlines 28 tasks for waiters to learn, grouped into categories like hygiene, safety, food handling, customer service, and post-operation activities. Key tasks include maintaining hygiene, complying with safety rules, serving food and beverages using various equipment, performing different types of food service, greeting and taking orders from customers, and organizing activities after hours like replenishing supplies and clearing seating arrangements.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
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    of 2

    Training Plan : Waiter

    Category NO. TASK TASK

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    28

    28
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    PRACTISE PERSONAL HYGIENE/GROOMING
    MAINTAIN MENTAL AND PHYSICAL FITNESS
    LEARNING TOPIC
    NOSS MAINTAIN DINING ROOM HYGIENE
    PERFORM SAFETY/SECURITY AND COMPLY WITH SAFETY RULES AND REGULATIONS
    SANITATION FUNCTIONS
    NOSS APPLY FIRST AID TREATMENT LEARNING TOPIC
    REACT TO FIRE EMERGENCY SITUATIONS
    REPORT IRREGULARITIES AND INCIDENTS TO HIS/HER
    IMMEDIATE SUPERIOR
    USE FLATWARE
    USE CROCKERY
    USE HOLLOWARE
    USE GLASSWARE
    OPERATE AND USE COFFEE MACHINE
    HANDLE FOOD AND BEVERAGE OPERATE AND USE JUICE DISPENSER
    EQUIPMENT AND UTENSILS OPERATE AND USE TOASTER
    OPERATE AND USE PLATE WARMER
    OPERATE AND USE FOOD WARMER
    OPERATE AND USE MICROS
    OPERATE AND USE DIM SUM TROLLEY
    USE DESSERT TROLLEY
    PREPARE SEATING ARRANGEMENT
    SET TABLE
    ORGANISE PRE-PREPARATION FOLD NAPKINS
    PREPARE SIDE-BOARD/ STATION
    PREPARE BUFFET TABLE
    SET COVER FOR COFFEE HOUSE
    SET COVER FOR BUFFET
    SET COVER FOR FINE DINING
    SET COVER FOR MALAY CUISINE
    PERFORM TABLE LAYOUT
    SET COVER FOR CHINESE CUISINE
    SET ROOM TROLLEY
    SET FOR CONFERENCE ROOM/SEMINAR/MEETING
    SET-UP COUNTER/CAFETERIA SERVICE
    JOB
    JOBPROFILE
    PROFILE PREPARE AND SERVE HOT ANDLEARNING
    COLD BEVERAGE
    SRVE BEER
    Training Chart
    SERVICE WINE
    PERFORM BEVERAGE SERVING SKILLS
    SERVE CHAMPANGE/SPARKLING WINES
    SERVE SPECIALTY COFFEE
    SER LIQUEURS/LIQUORS FROM TROLLEY
    PERFORM AMERICAN/PLATE SERVICE
    PERFORM COUNTER SERVICE
    PERFORM BUFFET SERVICE
    PERFORM TRADISIONAL MALAY SERVICE
    PRFORM CHINESE SERVICE
    CARRY OUT VARIOUS FOOD SERVICES
    PERFORM ROOM SERVICE
    PERFORM COCKTAIL RECEPTION SERVICE
    PERFORM FRENCH SERVICE
    PERFORM RUSSIAN SERVICE
    SERVE DESSERT FROM TROLLEY
    GREET CUSTOMER
    PLACE ORDERS
    ADJUST COVERS
    PERFORM CUSTOMER SERVICE
    PERFORM CUSTOMER SERVICE CHECK AND SERVE ORDER
    BUS TABLE
    PRESENT BILLS
    PESET TABLE
    CUT AND SERVE FRESH FRUITS
    PERFORM SPECIAL MENU ITEMS
    CUT AND SERVE CHEESE
    HANDLE REQUISITIONS COLECT AND DISTRIBUTE REQUISITED ITEMS
    COLLECT SOILED LINEN
    COLLECT FLATWARE
    ORGANISE ACTIVITIES AFTER
    REPLENISH SIDE-BOARD/STATION
    OPERATIONS HOURS
    STORE DECORATIVE ITEMS
    CLEAR SEATING ARRANGEMENTS

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